Name: Delta Hotels by Marriott St. Pierre Country Club
Address: St Pierre Park, Chepstow, NP16 6YA, GB

8/10

Excellent

28 Jul 2026

Neil

Check in was terribly slow, with a queue forming, as a single receptionist was attempting to locate a guest booking as part of a larger party. Despite the queue and reception needing assistance, somebody appeared from a back office, then returned, without acknowledging waiting guests.

Service in the restaurant along with the quality meal was excellent...on world cup semi final time too.

The rooms are oddly not really a part of the main building and are accessed only from the outside, that said the view over the well maintained golf course was lovely.

Parking seemed to be something of a challenge, with limited spaces.

I may be tempted to stay again, although it is a bit of distance away from bristol, especially if there is an incident on the bridge.

8/10

Excellent

25 Jul 2026

Gary

Bedroom 120 is very tired! Tatty. Needs a total refurb. Needs a fresh set of eyes to look at it. Windows dirty. Damaged door with tape on it - painted over . Old -worn bathroom. Give it 3/10. The corridor needs a proper good clean as well.
But despite that the staff at hotel especially at check in were absolutely outstanding. Really warm and lovely. 10/10.
The rooms need a big total makeover -

10/10

Exceptional

24 Jul 2026

Mark

Lake view worth the upgrade, easy Check in, staff were great, especially in the Cast Iron Grill, the ywo ladies who served dinner were truely exceptional, and the Steak was served as requested 1 MW and 1 MR Recommended.

8/10

Excellent

23 Jul 2026

Darren

All in all a great rural country property. If you want 4* relax & quiet, this is the spot before you enter Wales :)

I didn’t expect everything to be ultra modern - it’s not a Dakota. You know what you’re getting when you stay in a property like this. Food & leisure facilities were my highlights. Hopefully AC will be installed as and when they refurbish the hotel under the new owners.

8/10

Excellent

22 Jul 2026

Andy

The public areas show off the heritage of this very old house to great effect. We loved the breakfast - both staff & food were outstanding. The extensive grounds contain the Golf courses, but even with magnificent trees and the lake, there is no escape from Golf.

The only significant disappointment was Wifi coverage in the Mathern annexe. I spent far too much quality time back & forth to reception to no avail. Management seem to be addressing the issue, so fingers crossed for future guests.

Our room in Mathern was a little tired, so could benefit from a refurb. It was acceptable, however, but I expected a little better for the price.

A pleasant stay overall, badly let down by Wifi issues.

8/10

Excellent

22 Jul 2026

Sian

It’s a beautiful setting, historical building and well looked after. However that means there are some pitfalls - you can’t expect air con in an old building but that doesn’t make sleeping in a heatwave easy, and it is expensive. Recommend if you can get a reasonable price but not worth best part of £200 a night (it’s a nice hotel but not five star luxury)

Friends

10/10

Exceptional

17 Jul 2026

Gareth

Good

6/10

Pleasant

13 Jul 2026

derek

Overall pretty great, but definitely a few negatives. Cleanliness was not 100%, by a long shot. Room was incredibly hot, oh so unbearably hot. We opened the sliding door as it was cool outside, but then flooded our room with bugs (100's of them). Room was close to the \"lake\", aka still water pond. Hence all of the bugs. If you are going to book this hotel, definitely book away from the pond or do not come in the hotter summer months. Staff were awesome, exceptionally amazing.

Partner

8/10

Excellent

13 Jul 2026

Sheila

As I have an immune disorder which means there are certain foods I can't eat I am always cautious when staying at a place for the first time, I have to say I had no reason to be as the staff were very reassuring and helpful, pointing out any possible triggers and reassuring me that what I eat was safe
The room was clean as in hoovering, dusting and cleaning the bathroom but there were a couple of issues like skirting boards could do with a clean along with the windows in fact when the sun was on a certain angle you could see where someone had doodled on the window, nothing rude btw :-)

Friends_and_family Friends

6/10

Pleasant

11 Jul 2026

Andy

I'm not massively impressed by this hotel. I picked it out because of the main shot of the front that you'll likely see over any promo material. And that's awesome, but you're not staying there really. I mean there are the courtyard facing rooms and I would recommend these if you want the full experience, but the rest of the rooms are in some new wings far from the courtyard that feel very dated and 90s ish.
We were 'upgraded' for free to the little 'village' next to the car park - again, felt like it was built in the 90s and is starting to rot a bit.
We went during a heat wave and the sheer heat in those village houses was beyond tolerable. I asked to switch rooms to what would have been a much cheaper room which was probably 4 or 5 degrees cooler.
Zero air con in ANY room. Hottest night's sleep of my life. Slept under a wet towel and got about 4 hours of sleep.
If you get dinner there, you're kinda getting the full country club dinner experience - semi posh men watching footy round the bar. Something I didn't fully expect when looking at the nice manor-house-with-church promise in the photos.
Pool facilities were just crappy, dated, 90s. Cold pool full of screaming children, bland everything.
Won't go again.

Partner

6/10

Pleasant

11 Jul 2026

Hannah

Extremely warm rooms. Uncomfortable needing to check out a day early

Partner

6/10

Pleasant

01 Jul 2026

Paul

A lovely setting, it just looked tired in certain areas.

It was unfortunate that we had a non-refundable rate and the hotel closed the golf course (the main reason for staying) because of the heat. The hotel would not agree to change the date, so the trip became a bit of a non event

Friends_and_family Friends

8/10

Excellent

27 Jun 2026

David

This was a quick over night stay on route. I stayed here over 20 years ago and must say the bedrooms are now looking a bit dated. It was a heat wave and there is no air con and no fans were in the room or available from reception. Fast food from the bar was okay but hotel prices for food and drink. If not playing golf you can get better.

Friends_and_family Friends

4/10

Poor

27 Jun 2026

Jason

The exterior of the building is wonderful along with the grounds. The interior however is extremely run down and our first room
We were given smelt damp and had to be moved to a better room but still then extremely basic and cleaning standard not great. Not helped also by the fact they only offer housekeeping every 3 days.
Hotel with huge potential but not being looked after and requires urgent attention would not recommend anyone to stay there

Partner

4/10

Poor

17 Jun 2026

ANTHONY

I had intentionally booked a deluxe twin room with two appear to be queen size beds on arrival there was no room available with this specification so we had a normal room where the Double bled had to be split into pasty just two singles not exactly what I’ve ordered is considered nice a lot of MARRIOT by the hotels website a lot of the time rather disappointed unfortunately

Business

6/10

Pleasant

16 Jun 2026

Jack

Was a lovely place to stay the only downfall I had was I payed twice once online when I booked and when I got to check in I got charged again, lucky I checked otherwise I wouldn’t of noticed

Partner

10/10

Exceptional

15 Jun 2026

christine

Another excellent stay at this hotel. The staff were exceptional going the extra mile to cater for my additional needs and changing the room to a more suitable one.

Partner

10/10

Exceptional

15 Jun 2026

Clive

A beautiful location for our corporate golf day. The hotel was great, the food was fantastic and the course was exceptional.

Business

10/10

Exceptional

10 Jun 2026

NERYS

Great

10/10

Exceptional

06 Jun 2026

Jen

Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half

Partner

6/10

Pleasant

03 Jun 2026

Stephen

The pool area is quite run down, from the raised jacuzzi area that resembles a Chinese takeaway counter to the moss/plant covered central skylight. We stayed in the “village” and you don’t have any climate control like AC etc, the heating came on late one night despite the outside temperature being 25+. Room felt like a tired pre-fabricated holiday chalet from the 1990’s, quite dirty too. The breakfast was good, staff were overall good. If you are wanting to crash with the lads after a game of golf it ticks the box. But it’s miles away from luxury.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

RON

We love St.Pierre, rarely disappoints, the championship course is well kept and challenging.
Only negative was the cost , booked 4 double rooms at £170 a room inc cancellation insurance which didn’t realise I had booked. Expected a breakfast for that sort of money but was room only
However will not let that detract on a nice stay

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Adam

Very nice place well maintained and friendly check in. Good breakfast lots to eat!

Family

10/10

Exceptional

01 Jun 2026

Cynthia

All the staff were very friendly and helpful and a well stocked breakfast buffet with poached eggs cooked to order. The WiFi however is not good resulting in our bar food order not going to the kitchen via the till, but we were recompensed for the error and the long wait, and our food arrived eventually. Perhaps an explanation of the dining options could be made at check in. However we had a very relaxing stay on the hottest two days of the year and there was already a fan in our room. We would certainly book again if in the area.

Family_with_children

8/10

Excellent

29 May 2026

Glyn

Honeymoon suite was dusty, dirty curtains with stains. Hot tap downstairs was broken.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Jane

Nice rooms, breakfast and facilities

Family

10/10

Exceptional

26 May 2026

Christine

We stayed in a superior room with lake view and was amazed on how beautiful the room and view were. We were very fortunate to have a room with veranda where we sat and just enjoyed the peace of our surroundings and the stunning lake.
Breakfast was very nice as always and plenty to choose from. We didn't use to pool or spa as we were happy enjoying the sunshine and our veranda. Close to Chepstow Town centre. Friendly staff and easy check in.

Partner

8/10

Excellent

16 May 2026

bobby

Clean comfortable room and food was nice

10/10

Exceptional

15 May 2026

Graham

As this hotel is part of a country club with two golf courses, you would need to be a golfer to get the maximum experience out of a stay here. The food is excellent, the staff are very friendly and helpful, and our room was by a lake, with an amazing view, quiet and peaceful, enjoyed our stay

Partner

10/10

Exceptional

13 May 2026

Tina

The staff are truly amazing!!

Family

10/10

Exceptional

10 May 2026

Lee

Beautiful surroundings a lovely old building with very helpful staff

Self

10/10

Exceptional

08 May 2026

Leo

Great hotel, really nice rooms, would definitely stay again

Friends_and_family Family

10/10

Exceptional

08 May 2026

Stephen

Was a lovely place to stay. Would benefit with some walking trails away from the golf course.

Partner

6/10

Pleasant

06 May 2026

Martin

The room was clean. Staff friendly enough breakfast was great as we were able to eat in the bar with our dog

Friends_and_family Friends

4/10

Poor

06 May 2026

Hannah

So I booked a deluxe double room. Travelling for work. The drive in and the first impressions are lovely. However the closer I got to my room the more and more tired the hotel got!
My room was certainly not what I would call deluxe
Not able to control the temperature in my room
WiFi barely worked
Bathroom dated and couldn’t get hot water out of the tap
No privacy, had french doors that opened out onto the golf course with no net or privacy on the window
GDPR breach on the TV showed someone else as a guest on it first and last name
Flashing lights in the bathroom
Room smelt musty
Furniture tired and very dated

Business Self

10/10

Exceptional

05 May 2026

Karun

What a ln absolutely stunning location and and building and we have stayed in some lovely hotels being Gold members. Beautiful. But most striking were the team. The front of house reception team were so so welcoming. The general manager was one of the. Invest people we’ve come across. So polite personable and helpful. We were in one of the cottages (tulip) and I must say usually hotels with outside/annexed rooms are usually not as nice but these cottagez have us feel of living in a village with the entrance to the hotel just adjacent to our cottage. We loved it. The room was Lovely. Spacious yet cosy. Lovely amenities in the bathroom which was clean and welcoming. The breakfast was hot plentiful and set us up for the day. So much options for seating and free to sit wherever. Lovely views from wherever you sit. Thencast iron grill restaurant was lovely. The furnishings are stylish modern and timeless which blend well with the old historic building. Plenty of parking.
The only things they could be improved was the bar felt a little tired and sofas were old. The outdoor seating made it not look like a Marriott branded hotel. Could be made to look a little more stylish quite easily.
Do not hesitate to book. It’s a gem. We are looking forward to coming back soon. Thank you team.

Partner

10/10

Exceptional

04 May 2026

verna

Lovely setting beautiful kept grounds . Large tv in the room soap and body wash in large containers over the bath couldn’t be accessed while your sitting in the bath they were set too high up the wall and one was empty .
Staff were all relaxed and happy in their work couldn’t do enough for you especially the dining room staff

Friends

8/10

Excellent

25 Apr 2026

Tim

The property was clean but a little dated. Breakfast was good. The food in general was good. The room was very dated and in need of an update. The prices were extortionate for where it is, way more expensive than Kent on par with London. The biggest miss sell is the tv. It is advertised on Expedia as a 55” smart tv. It is not 55” and is definitely not smart. This was extremely disappointing as my wife and I were looking forward to cosying up in the room and catching up with Netflix as we are very busy people and don’t get much time at home to do this. I will be writing to Expedia to complain about this as it was something we both really wanted in our stay.

Partner

10/10

Exceptional

24 Apr 2026

Gemma

X

8/10

Excellent

24 Apr 2026

Andrew

Service in the bar was a little slow and different staff charged different prices for the same rounds.

8/10

Excellent

22 Apr 2026

Michael

Food very good although order of dinner was very slow .
Breakfast excellent

Family

8/10

Excellent

18 Apr 2026

Monica

Clean pleasant room. You could hear through the walls though.
Nice breakfast a bit pricey. Pool was nice.
Bar food very average but expensive.

6/10

Pleasant

14 Apr 2026

Steve

I have stayed at this hotel on numerous occasions over the last year and found it to be very comfortable, peaceful, scenic, with lovely staff and good food and also a conveniently close distance to the M4. Generally the accommodation is of a high standard of cleanliness and comfort.
I was disappointed on my last visit however, to find that my booked suite had been 'upgraded'. The upgrade was underwhelming, being a single room with a balcony overlooking the lake. Whilst the room was adequate and view nice, this wasn't really an 'upgrade' compared to the suite (which are very well appointed and comfortable) also the balcony appeared to be in some state of disrepair and a bit rickety. I made a complaint on check out that I didn't feel the upgrade was value for money compared to the suite but sadly this does not appear to have been followed up on as I have heard nothing back which is very disappointing.

Self

10/10

Exceptional

13 Apr 2026

Graham

Comfortable stay, enjoyed the pool and a lovely breakfast go finish the stay off

Partner

10/10

Exceptional

11 Apr 2026

Martin

Large upgraded room overlooking the lake, massive bed, bathroom a bit tired..great breakfast and amazing grounds and church

Partner

8/10

Excellent

09 Apr 2026

Mohammad

Overall the property is very good. Very polite, friendly and helpful staff. The reception and common areas are impressive. However, the condition of the room was not great, in fact it did not meet Marriott standards.

Friends_and_family Family

2/10

Poor

03 Apr 2026

Jaykishen

STAY AWAY! EXTREMELY NEGATIVE EXPERIENCE! We unfortunately experienced discrimination and were poorly let down by Stephen James, Felicity, and Dan. We were lied to and treated unfairly. Worst hotel experience we’ve ever had. Will be escalating this to Marriott management!

10/10

Exceptional

31 Mar 2026

ian

Really great stay - lovely old building, great breakfast. Loads to see in local area - kids loved it

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Tracy

The leisure facilities are not good enough for the size of the hotel. Everything is so small, the pool and the jacuzzi. The sauna and steam room were cozy when more than 4 people wanted to use. Needs much better leisure facilities. We left after 15 minutes as we were just sat round waiting to use

Partner

10/10

Exceptional

28 Mar 2026

David

The staff are a Great team, they made our stay very enjoyable. I have always wanted to stay there ever since I was a young boy . My wife and I will go back again. If all Hotels had staff so nice every one would have no complaints . David and the receptionist staff brilliant and the lady in charge of the restaurant and breakfast room all staff First class .

Partner

10/10

Exceptional

23 Mar 2026

Alison

Lovely to be pet friendly and have the ability to use the pool and the grounds.
Great place to stay and would come again

Family_with_children

10/10

Exceptional

23 Mar 2026

Jens

It was just perfect. Amazingly pretty architecture. Spacious, clean and well kept. Good food too.

10/10

Exceptional

23 Mar 2026

Marc

Very nice hotel, well priced

Partner

8/10

Excellent

19 Mar 2026

Paul

Lovely stay

Partner

6/10

Pleasant

16 Mar 2026

Darren

Excellent hotel

10/10

Exceptional

11 Mar 2026

steve

No pets no work

Partner

10/10

Exceptional

10 Mar 2026

Nathan

Great location and excellent facilities, staff we’re really friendly.

Partner

10/10

Exceptional

08 Mar 2026

Jason

Staff are wonderful. Nice setting for a weekend away

Partner

10/10

Exceptional

06 Mar 2026

Janette

Great stay, will defo stay again

Partner

10/10

Exceptional

06 Mar 2026

Nichola

Lovely place staff above and beyond to help made our stay really enjoyable

10/10

Exceptional

03 Mar 2026

Andrew

Lovely Hotel on fantastic grounds. Clean room and all areas of the Hotel. Staff were great throughout, helpful & friendly. Olivia in the restaurant was brilliant, really good service.

Business

6/10

Pleasant

03 Mar 2026

Terry

Bed was hard no shower gel

10/10

Exceptional

02 Mar 2026

Ana

We had an absolutely lovely stay at the Delta Hotel. The staff were incredibly welcoming from the moment we arrived, which really set the tone for the whole trip.

Breakfast was delicious, with a great selection of continental options, fresh juices, and hot dishes — a really well-rounded and satisfying start to the day. We also had dinner at the restaurant, which was equally enjoyable. The food and atmosphere were both lovely.

The accommodation was surprisingly spacious and private. The hotel is made up of separate houses, so your room feels more like your own apartment. The only thing to keep in mind is that you may need to walk between your room and reception, the restaurant, or the spa — depending on where you’re located, this can take around 7–10 minutes. We didn’t mind it, but it’s worth noting.

We used the spa and had a massage, which was wonderful. The amenities are great and really added to the relaxing countryside experience.

There isn’t much within walking distance, so you’ll need a car to explore the surrounding area. But if you plan ahead, there are interesting activities and spots to visit nearby.
Overall, it was a lovely countryside stay. We’d happily return.

Friends

8/10

Excellent

01 Mar 2026

Lyndsay

Very welcoming reception staff, lovely hotel , lovely clean foom with amazing view of the lake

Partner

10/10

Exceptional

01 Mar 2026

Gail

Most staff were amazing, repair man was lovely. Reception staff awesome. Our room had fantastic views. We will be back.

Partner

10/10

Exceptional

25 Feb 2026

Louise

Staff very accommodating and a beautiful place to stay

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Stephanie

Room was clean and warm. Friendly staff and lovely surroundings. Breakfast was brilliant.

Partner

8/10

Excellent

23 Feb 2026

sheri

The staff were all very attentive

Partner

10/10

Exceptional

22 Feb 2026

Ciprian

Beautiful location. Very friendly staff, very good food. I recommend it.

8/10

Excellent

21 Feb 2026

WILLIAM

Room was nice , a little bit dated decor. Gum was good. Food in main bar was tasty.

8/10

Excellent

21 Feb 2026

WILLIAM

Enjoyed the stay. Little walk from
Main hotel but ok. Breakfast was great, big selection

10/10

Exceptional

21 Feb 2026

Luke

Staff all fantastic, room was very nice. Great food.

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

Santiago

Room wasnt ready at check in time. We were told that the previous guests were members of the hotel chau

10/10

Exceptional

18 Feb 2026

Samira

We had a lovely time, great leisure centre. The kids enjoyed the pool. The breakfast was lovely. The staff were very helpful, Felicity was helpful as she decorated the room nicely for my daughter’s birthday.
Thanks for a lovely stay.

Family_with_children

10/10

Exceptional

15 Feb 2026

Riccardo

everything was amazing amazing hospitality lovely food only bad point is the drinks were very expensive but over all good stay will come again

Partner

10/10

Exceptional

15 Feb 2026

David

Thank you to Nicola for the warm greeting and exceptional service. Loved my room. The private patio area was a real bonus.
Also thanks for recommending the spa I really enjoyed relaxing
Beautiful hotel. Lovely staff.
Many thanks David

Business

10/10

Exceptional

12 Feb 2026

Paul

Yes all good

Business

10/10

Exceptional

09 Feb 2026

Andy

Very clean tidy staff very helpful

Leisure Self

10/10

Exceptional

05 Feb 2026

Mark

Fab room, huge comfy bed, great food, and stunning views

Business

8/10

Excellent

02 Feb 2026

John

Value for money

Business

10/10

Exceptional

28 Jan 2026

Mark

Very pleasant

Business

10/10

Exceptional

27 Jan 2026

steve

Great service and room

10/10

Exceptional

26 Jan 2026

Neville

Room spacious and comfortable. Food varied and freshly prepared. Gym and pool included in price. Attractive grounds and plenty of parking.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Saskia

Facilities were good! Bed was uncomfortable and pillows not great then on the second night a bunch of kids shouting and screaming outside the room and then outside then back outside the room. Cast Iron restaurant my partner enjoyed but I didn’t myself as not enough on the menu for my allergies.

Partner

10/10

Exceptional

24 Jan 2026

Angela

Absolutely stunning hotel. The room was lovely and clean, the Spa was relaxing and the food in the amazing dining room was beautiful. Breakfast was also very good with so much choice. Will definitely go again

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Anthony

Lovely hotel

Business

8/10

Excellent

19 Jan 2026

Rebecca

Lovely setting, friendly staff. The communal areas of the hotel were wonderful and comfortable. Sadly the bedrooms let it down slightly, beds not comfortable, and room was quite dusty and damaged in places.

Partner

10/10

Exceptional

18 Jan 2026

Bobby

Place has been amazing. Facilities are immaculate and the staff is super helpful

Partner

10/10

Exceptional

12 Jan 2026

Ellie

Great breakfast. Got free breakfast included as an upgrade

10/10

Exceptional

11 Jan 2026

Catherine

Staff were so friendly and reassuring, extremely helpful and professional such an asset to the hotel. Thank you for an enjoyable stay.

Self

8/10

Excellent

03 Jan 2026

Kelly

Clean room, beautiful hotel

Partner

10/10

Exceptional

31 Dec 2025

Naomi

Lovely hotel, quiet in the suite separate from the main hotel. Good facilities- large pool and I liked there was a swim lane and general lane. Staff friendly and helpful. Little dated in the rooms but plenty of space, comfortable bed/pillows and very dark. Would recommend.

Leisure Family

10/10

Exceptional

29 Dec 2025

Naomi

Breakfast hot buffet items were cold or
undercooked. Dinner fish and chips were over cooked and was served with mushy peas when the menu said crushed peas. Staff all very friendly and helpful. Beautiful location and grounds. Lovely pool and spa.

Partner

6/10

Pleasant

28 Dec 2025

James

You charged £5 for delivery for room service and a further £3 service charge. Where was the food coming from? At least Dick Turpin had the decency to wear a mask

Leisure Self

10/10

Exceptional

27 Dec 2025

Katherine

Absolutely stunning, magical and wonderful breakfast. If I lived in the UK I would go back as often as possible. My teenage niece and nephew loved it. Staff were incredible and knowledgeable.

Leisure Family

8/10

Excellent

26 Dec 2025

Delyth

Friendly staff, beautiful setting, lovely breakfast!

Afternoon tea was ok, not the best I’ve had, scones were extremely crumbly and the bread was a little dry.

The room was clean and the bed was comfortable, however I would have liked a fridge and the cold water didn’t run very cold.

The spa facilities are lovely, clean and a good temperature.

I would definitely stay again, it was so pretty with all the Christmas lights around the quaint little buildings and staff were excellent.

Self

10/10

Exceptional

23 Dec 2025

Steve

The Hotel is stunning and well maintained. The staff are excellent and the food delicious. The room was spacious and quiet with good amenities

10/10

Exceptional

07 Dec 2025

Justine

Very friendly staff and the hotel was very christmassy

Leisure Friends