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Aztec Hotel And Spa
Bristol · United Kingdom
Aztec West, AlmondsburyView location
8.6/10Excellent1,000 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.8/10 8.8
Neighborhood8.6/10 8.6
Amenities8.8/10 8.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Aztec Hotel And Spa
This 4 star hotel is located in the suburbs of Bristol and was established in 1990. It is 12.0 Km from the Clifton Suspension Bridge and the nearest station is Bristol Parkway. The Hotel has a restaurant, an indoor swimming pool and a fitness centre/gym.
All 128 rooms are equipped with hairdryer, trouser press, ironing set and air conditioning. AA Hotel Group of the Year 2016/17
From 18th July 2016 until 22nd January 2017, the hotel will be undergoing a light refurbishment programme in a number of bedrooms. Whilst this shouldn't impact your stay, we felt it was something you should be aware of.
From 24th until 30th October 2016, the restaurant will be closed for refurbishment. Alternative dining arrangements will be available. The hotel will minimise any disruption to guests during this time.
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Located in Bristol, Aztec Hotel & Spa is in the business district, a 1-minute drive from Aztec West Business Park and 7 minutes from The Mall at Cribbs Causeway. This spa hotel is 6.9 mi (11.1 km) from Thornbury Castle and 10.3 mi (16.5 km) from University of Bristol.
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
ECOsmart
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
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Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children may access the hotel pool during limited hours.
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately GBP 19.95 per person
- Self parking fee: GBP 3.00 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 30 per night
- Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Polish
Nearby attractions
Aztec West Business Park
0.1 km / 0.1 mi
Aerospace Bristol
2.8 km / 1.7 mi
West Country Water Park
2.9 km / 1.8 mi
The Mall at Cribbs Causeway
3.1 km / 1.9 mi
Bristol Zoo Project
3.9 km / 2.4 mi
UWE Bristol
6.2 km / 3.9 mi
Southmead Hospital
6.6 km / 4.1 mi
Memorial Stadium
7.2 km / 4.5 mi
Blaise Castle Estate Country Park
8.2 km / 5.1 mi
The Wave
8.3 km / 5.2 mi
Blaise Castle
8.4 km / 5.2 mi
Thornbury Golf Centre
8.9 km / 5.5 mi
Thornbury Castle
11.1 km / 6.9 mi
Clifton Down
11.8 km / 7.4 mi
BBC Bristol
12.8 km / 8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1990
- Year of most recent renovation: 2014
- Number of floors (main building): 3
- Double rooms: 119
- Junior suites: 3
- Suites: 7
- Executive rooms: 86
- Family rooms: 30
- hotel
- American Express
- JCB
- Diners Club
Show 54 more facilities & services
- MasterCard
- Visa
- Maestro
- Visa Electrón
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Secure parking
- Room service
- Laundry service
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Conference room
- Meeting room
- ProjectorExtra charge
- Conference hostessExtra charge
- Secretarial serviceExtra charge
- PhotocopierExtra charge
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Sauna
- Steam bath
- Hot tub
- Solarium
- Massage
- Spa treatmentsExtra charge
- Beauty salon
- Spa centreExtra charge
- Early departure
- Non-smoking establishment
- Aerobics
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
DOUBLE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
Double or Twin QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room WITH TERRACERoom • WITH TERRACEROO.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
Room WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PREMIERSUITE • PREMIERSUI.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
SUITE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH TERRACEDOUBLE • WITH TERRACEDBL.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
DOUBLE WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAztec Hotel And Spa
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Aztec Hotel And Spa
100
reviews shown
Adam
Met expectations . Great value love the spa. Our children ate the breakfast and loved it , we starved ourselves ….
Carmela
Very helpful and friendly staff. Incredible pool, gym and spa. Great food, absolutely delicious. Only downfall was the rooms were hot and small.
Leena
The hotel was excellent; service at the restaurant was exceptional, and we had a very enjoyable stay. The only area where improvement could be made is the reception service. While the staff were polite, communication regarding room readiness could have been clearer which causes the check in process was quite slow.
Kevin
Hotel in need of refurbishment
Neil
Very pleasant and as you would expect. So I can’t really fault.
Caroline
Positives
Breakfast lovely. Spa facilities looked great although we didn’t use them. Room and bed was very comfortable and the bar area is very welcoming. Plenty of parking.
Negatives Check in system was very poor. Lamps in room didn’t work, one wasn’t even plugged in. Lifts both out of order which was a struggle when one of our party uses a walking stick and struggled to walk.
Breakfast lovely. Spa facilities looked great although we didn’t use them. Room and bed was very comfortable and the bar area is very welcoming. Plenty of parking.
Negatives Check in system was very poor. Lamps in room didn’t work, one wasn’t even plugged in. Lifts both out of order which was a struggle when one of our party uses a walking stick and struggled to walk.
Dave
Lovely hotel, beautiful room, friendly staff and superb food. Shame both lifts were out of order. Not an issue for us but would be for some. These things happen though. Wouldn’t hesitate to return.
Peter
Lovely hotel, conveniently located very close to the M5.
The staff were all lovely and very welcoming.
It was a very hot couple of days when we were there; the air conditioning in our room was excellent.
The hotel is very well presented and well maintained.
The restaurant was very good for breakfast and for dinner. The chef had clearly gone to a lot of trouble with some of the dishes we had.
The spa is also excellent. We both had treatments and they were lovely.
We almost certainly need to go back to the area again to take care of some family matters. We will almost certainly stay at the Aztec Spa again.
The staff were all lovely and very welcoming.
It was a very hot couple of days when we were there; the air conditioning in our room was excellent.
The hotel is very well presented and well maintained.
The restaurant was very good for breakfast and for dinner. The chef had clearly gone to a lot of trouble with some of the dishes we had.
The spa is also excellent. We both had treatments and they were lovely.
We almost certainly need to go back to the area again to take care of some family matters. We will almost certainly stay at the Aztec Spa again.
Hasantha
Nice place close to M4 but a little out of town and 20 min by car to suspension bridge. Great spa pool steam room sauna area but long questionnaire to get in each time! Pretty good gym. Restaurant was not bad for dinner too (didn’t have BF there so can’t comment). Parking not under cover. Lake view room needed stairs so I chose a closer room so I didn’t need to carry my bags up stairs as no bellboy service.
Peter
Comfortable bed in a relaxing room. Spa with good steam room and sauna, plus access to sunloungers on the terrace in the garden. Very good evening meal and brakfast and Staff all very helpfull.
SIUPONG
A very spacious room with a patio door overlooking a garden with a pond. All sorts of luxuious features you will not find in economocial hotels, like bath robe, slippers, coffee machine, fridge and plenty of drawers, plenty of cups : 2 for coffee, 2 for tea, 2 for cold drinks. the pool and jacuzzi looks good but i have not got time to use it.
Joanne
The check in staff were friendly and professional. Our room was large but needed updating. The mattress needed replacing and the sofa was very stained. The toilet didn’t flush very well and the shower pressure was weak. The curious kitchen staff were very efficient and friendly especially our waiter Cris from Italy. The food was delicious but the steak was a little tough. Had to order chips, onion rings and sauce as extra so it made the meal very expensive. The prawn cocktail was the best my husband had ever tasted! The fresh milk and water machines in the corridors were a nice touch. The room had a fridge, iron and ironing board. As we booked through Expedia, the use of the spa and pool facilities were £15 per person but we didn’t have time to use these so saved ourselves money using Expedia. The car park was free on the weekend.
Sharon
Very friendly and knowledgeable staff, all encounters were
Menna
I had a lovely stay, enjoyed the spa and treatment room and the room service was great. The staff are very helpful and friendly. The only let down was the robes in the rooms have security tags on and they had holes in and were very grubby which kind of put a dampener on the 4* experience.
Petro
Nice clean rooms, but the shower had quite advanced mould growing.
Jane
Lovely hreakfast, bed.comfortable
Wai
Great property and very helpful staff. It was a much needed break for my family and we made full use of the facilities, gym, pool, restaurants and spa (massage). We loved how the property took small details to accommodate for our family, which included kids size robes / slippers, welcome activity pack and snacks and key was separate individual sofa twin beds. My only comment is regarding the family pool times are limited so it does get congested during those allotted hours and especially during the weekends when families with annual resort passes attend, otherwise it was quite during our stay during normal school hours. Overall amazing stay.
Aaron
Good hotel to stay at will recommend his hotel
Anna
Atmosphere
Paul
Only downside was cleaner knocked 3 times in the morning, hotel was nice
Nicole
Good pool
Roy
Stay in hotel was really pleasant and nice , but room service timings was only slightly disappointing as we reached our room pretty late after 10:45 pm, we thought to order something as in brochure it was mentioned 24 hours but we had to check in reception to figure out the room service was only till 9 pm.. Rest everything was really good👍..
Despina
Thoroughly enjoyed my stay at the hotel! The breakfast was delicious and the staff very helpful. I didn't have a chance to visit the pool and sauna however.
Only item to note is the central heating system was broken the weekend that I stayed. The hotel helpfully supplied a portable heater, which helped in the evening.
Only item to note is the central heating system was broken the weekend that I stayed. The hotel helpfully supplied a portable heater, which helped in the evening.
Marita
It was good
Amelia
All the staff were so polite and helpful. This interaction makes all the difference in making an overnight stay a positive event.
Melanie
Customer service on arrival was poor. Room was comfortable but not lavish. Food was ok, room service was great customer service. Hotel was clean and good. Not our best hotel stay.
Ioan
My room did not have central heating working and had to use a portable heater. Apparently some other rooms have similar problem and no maintenance to fix on a Saturday evening. Reception wasn’t great either and not offered another room or any discount for discomfort. All in all not a good experience at the hotel.
Lily
They told us we couldn’t check in till 3:45 as our room wasn’t ready, because we had a reservation we needed to leave the room at 3:30, they managed to get us into a different room 15 minutes later and said it was an “upgrade”. However the room was very cold, worn and old fashioned, radiators didn’t work and the shower took 40 mins to work after my partner used it. Wouldn’t recommend for the price, stay somewhere else and pay an extra £20. We wouldn’t return.
Natalie
A last minute decision to book a stay for some rest and relaxation, Aztec Hotel & Spa certainly did not disappoint.
Room clean and fresh on arrival, staff polite and helpful and the food was amazing!
A great treat for myself, I will be back.
Room clean and fresh on arrival, staff polite and helpful and the food was amazing!
A great treat for myself, I will be back.
Ivan
Spacious and clean room. Great customer service. Beautiful view. 4☆ because it took around an hour to check in. Breakfast was great.
marianne
Comfortable room , lovely breakfast, helpful staff
MICHAEL
Room was ok,
Nicola
Always great
Debbie
Room cold
Thomas
The room was amazing, the staff were so helpful. Fantastic spa facilities. We had tea both evenings and it was brilliant. We are planning on returning later on in the year
Val
Room was lovely. Quiet and clean.
MARK
More of a business hotel. Good location if you are in the area but not much nearby.
Not very good service with regard to indirect booking and price not reflective of the value offered.
Comfy room and nice bar area.
Not very good service with regard to indirect booking and price not reflective of the value offered.
Comfy room and nice bar area.
Lucy
First night was terrible, staff didn't seem interested at all, told me it was what I paid for! If it was then the descriptions on the choices were not all that clear. The next day we felt heard, we changed rooms, our experience was so much better. Just a shame about the first night.
Nicholas
Charming bar/lounge area. Spacious room for a family of 4.
Elizabeth
Whole establishment is clean & well presented. Staff are absolutely lovely, spa was beautiful. Will be returning - big thank you to Ellie on reception. She was beyond helpful and lovely
Ian
Excellent hotel. Cheaper than Filton Premier inn but far superior in every way. Comfortable room and bed, great shower. Friendly welcome and all staff seemed to enjoy working there, or at least were highly professional. Excellent overall.
Simon
Room wasn’t made up (again) after first night ready for second.
Nela
This is a premium hotel and as such the rooms are well appointed with great amenities. Also love the eco touches of refillable milk and water plus full size toiletries.
However there are some small things that seemingly every year reoccur - always need to book restaurant ahead of your stay to guarantee a table (we’ve been caught out on this previously) always something (or this time a whole section) of menu unavailable, a parking barrier that requires a ticket despite the promise it will raise automatically.
We always get a great rate as book well in advance but we would not return if we were paying full price!
However there are some small things that seemingly every year reoccur - always need to book restaurant ahead of your stay to guarantee a table (we’ve been caught out on this previously) always something (or this time a whole section) of menu unavailable, a parking barrier that requires a ticket despite the promise it will raise automatically.
We always get a great rate as book well in advance but we would not return if we were paying full price!
stephen
Believe there was a party that went on till 4am. Sounded like someone was on the toilet in our room it was so close on numerious occasions.
Shower head height was set up for a 10 year old and you had to crouch underneath it... not good
We stay in this hotel 3 x a year as normalky reallh enjoy the break. I will not book the nus3iness suit side of the hotel again as did not leave feeling relaxed..... hope this is a one off
Shower head height was set up for a 10 year old and you had to crouch underneath it... not good
We stay in this hotel 3 x a year as normalky reallh enjoy the break. I will not book the nus3iness suit side of the hotel again as did not leave feeling relaxed..... hope this is a one off
floyd
Really nice hotel but disappointingly the spa is extra - not clear on Hotels.com
Jennifer
We had a lovely stay
v
Did not have breakfast
Claudia
The room was a little bit dusty, and reception seemed a little understaffed at points.
But the service I received from reception was very good. The spa facilities were really nice and I was overall very happy with my stay.
At the service in the dining hall was absolutely phenomenal and in the bar as well
But the service I received from reception was very good. The spa facilities were really nice and I was overall very happy with my stay.
At the service in the dining hall was absolutely phenomenal and in the bar as well
Emelia
Nice hotel and facilities but service is poor
Ionut
Recommend
Valerie
Fantastic stay a few mix ups with room but soon sorted
Ian
2 singles don’t make a king size bed!
A king size bed is not 2 singles pushed together!! So disappointed in that especially as it was presented as an option.
The air con was also broken. The staff were friendly about it and gave a fan but ultimately with the king size bed issue and it being ridiculously hot it wasn’t a particularly comfortable stay
The air con was also broken. The staff were friendly about it and gave a fan but ultimately with the king size bed issue and it being ridiculously hot it wasn’t a particularly comfortable stay
Shreyas
Lovely location with friendly staff and elegant ambience.
Verified traveler
Facilities are extra
Booked this hotel for my parents as a special treat to stay to help with my newborn, chose here as it had parking, a spa and swimming pool so they could relax. I was horified when they told me they had to pay separately for the parking and to use the swimming pool, not what you expect when you pay for an expensive hotel that the facilities are not included.
George
Relaxing night away
Nice spa ( not included with booking but worth the surcharge). Had one of the premier rooms so got bath robes and slippers to head down to the spa. Breakfast was good with quality ingredients and attentive service. Enjoy our stay.
Iain
Should have booked a premier inn
The bed was terribly uncomfortable
The shower was dirty
The hotel had run out of junior robes
I appreciate that the hotel was busy and you cannot control the public but there was a lot of noise from guests running down the corridors till very late
The shower was dirty
The hotel had run out of junior robes
I appreciate that the hotel was busy and you cannot control the public but there was a lot of noise from guests running down the corridors till very late
Keeby
Very good very nice
Verified traveler
We travelled Sheffield to cornwall and used the hotel as a 1 night stay to break up the journey with two children aged 6+9. It was conveniently located just off the motorway so really easy to access. Free parking included. We booked a family suite and it was brilliant - activity packs, toiletries, cookies, vip robes and slippers for the kids ... Great family friendly touches! The suite itself was huge too, perfect for a family of 4. The pool has \"family friendly\" times and is great for the kids. We enjoyed breakfast too, loads of choice and cooked to a high quality. Would highly recommend.
Fiona
.
KEVIN
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Steve
I’d come back for sure.
Robert
A cheeky break
Access good location easy to get to food excellent ,bed comfy, patio good could do with a cushion for the chaits we used a towel ,spa good pool lovely
SUSAN
Amazing service and spotless clean facilities, best place to chillax.
Verified traveler
Great stay... Perfect, if parking was free
Excellent stay, as all Daniel thwaites brand hotels usually are...
Great food, great rooms, really comfortable, great hotel layout, milk and water dispensers in the hallway, which are genius idea, really make the difference for an avid tea/coffee drinker... Spa, gym, pool facilities are fabulous, very relaxing and well kept. Staff were lovely as usual, they pick good people.
Only thing I'd complain about is having to pay for parking, which I didn't expect... But it was only a fiver per night so not too unreasonable.
Great food, great rooms, really comfortable, great hotel layout, milk and water dispensers in the hallway, which are genius idea, really make the difference for an avid tea/coffee drinker... Spa, gym, pool facilities are fabulous, very relaxing and well kept. Staff were lovely as usual, they pick good people.
Only thing I'd complain about is having to pay for parking, which I didn't expect... But it was only a fiver per night so not too unreasonable.
Jason
Great place to stay very good staff
Raheel
Buying a 48 hour spa pass and then told you cant use it after checkout. Highly misleading. Having to pay to use the facilities was itself not on, but then being sodl one unser the guise of being a 48 hour pass and then being told you can't t use it after you have checkout. I manged to get 2 hours of it during my stay.
The pillows are terrible that I had to use my arm a support. The bed is also not great.
However the complimentary milk machine is amazing!
The pillows are terrible that I had to use my arm a support. The bed is also not great.
However the complimentary milk machine is amazing!
Stephen
Nice
Simon
We stay regularly here and notice slight differences each time. This one night stay I thought they were a bit off their game - But overall, still deserving of the 5 stars
Qing
We stayed at the Aztec Hotel & Spa for two nights. It’s just a 10-minute drive from the M5 motorway. Access to the pool, sauna, and jacuzzi is available for an additional £15 per person, not included in the room rate.
Fresh milk and chilled water are available free of charge from dispensers in the corridor—a thoughtful and convenient touch.
Parking is ample and free, and the hotel provides fast, unlimited Wi-Fi.
There are three E.ON EV charging points on site, although one was out of service during our visit. The instructions on the charging unit were unclear: there was no QR code, and downloading the app didn’t enable immediate use, as it seemed to require a physical charging card. Eventually, I used the E.ON website to activate the charger at a rate of 55p per kWh. This method worked well and was straightforward, though it wasn’t clearly explained on the unit itself.
Fresh milk and chilled water are available free of charge from dispensers in the corridor—a thoughtful and convenient touch.
Parking is ample and free, and the hotel provides fast, unlimited Wi-Fi.
There are three E.ON EV charging points on site, although one was out of service during our visit. The instructions on the charging unit were unclear: there was no QR code, and downloading the app didn’t enable immediate use, as it seemed to require a physical charging card. Eventually, I used the E.ON website to activate the charger at a rate of 55p per kWh. This method worked well and was straightforward, though it wasn’t clearly explained on the unit itself.
Sophie
Very comfortable stay
Lovely hotel, great room and facilities. Very short stay but very comfortable and easy
Benjamin
Excellent - highly recommended! We’ll definitely be coming back - thanks.
Peter
Good room space, bathroom needs an upgrade
Nicholas
Nice people, nice place....
Leo
Choose a Hilton or Marriott instead?
The two staff at reception rude and disrespectful whereby helpful or accommodating in anyway. I’ve stayed in Marriott Hilton, raddisson this is by far the worst service and hotel experience I’ve had in a long. Secondly why give the guest an option for double or twin bed and only give them a twin bed for a couple makes no sense should be more equitable and punctual in dealing with the requests of the guest. Also didn’t appreciate staff or guest knocking on our door during day light to turn it down. It’s not that deep and plus we are well within our rights I will never be staying in this place again poor service apart from the bar man. Everything else was unorganized and disrespectful especially the first two receptionist in the morning at 11:00 on Friday 4th July
Yefferson
All good!
Kathryn
A gem
A great place for a stopover. Wonderful breakfast
Verified traveler
Solo recharge stay
When I arrived the receptionist waived my spa entry fee as a birthday gift which was so nice. My room was spacious and comfy but dated. The staff at the spa were friendly and welcoming. My therapist was attentive and gave me the nicest foot and leg treatment ever. It was heaven. The staff at the bar and restraint made me feel at ease as I was alone. It was the perfect solo stay for a tired mum to recharge.
Lindy
Refreshed and restored
It was only one night but staying in a terraced room overlooking the lake we were fully refreshed for a full day ahead. Breakfast was excellent and my food allergies well catered for.
Waseem
Very busy hotel
Steve
Wonderful hotel, great layout, good food, lovely outdoor space
Nathan
A bit pricey, but all in all a fantastic place
Antonio
The hotel was great, and the staff in reception and restaurant were amazing! Polite, friendly and professional!
Ian
The room was difficult to reach, especially with luggage. Also, I had to return to the desk twice to have a new key cut, which was very inconvenient based on how far away the room was. Hotel is very nice and the room was great, but accessibility was difficult.
Linda
Lovely spa hotel would recommend
jason
Very clean rooms, polite service with great facilities. Their steam room was super hot, except the sauna room, nice swimming pool.
It was my first with the family, we will be back again.
It was my first with the family, we will be back again.
Bryan
Nice spa
Radha
Good, not fantastic!
Lovely hotel, and lovely stay. A few negative; You have you pay to use the pool. This should be complimentary during your stay. Air con didn’t work, so room was very warm.
Very noisy, with people shouting in the corridor
Very noisy, with people shouting in the corridor
Joanne
An excellent choice for our stay to attend an event in the area. Lovely rooms, fresh milk a bonus for the tea and coffee facilities in the room. Breakfast was excellent. Would use again and definitely recommend .
Verified traveler
Unfortunate timing of our trip
Unfortunately we were woken up twice by a very loud, aggressive kick on the door in the middle of the night. My children were terrified. This made me question safety of the hotel as anyone is able to walk through the corridors. Day time reception staff was very helpful in regards to the incident and I could not praise them enough.
Rachael
Pleasant stay
Nice room, quiet, lovely staff.
Muhammad
Had a great time, really liked the ambience and the staff were very professional and helpful!
Cinzia
Very nice hotel with the spa, easy to access Bristol city centre
Toni
Easter break
Perfect little Easter break - food was lovely and the hotel was comfortable. The spa treatments were very good.
Verified traveler
Nice hotel with really good spa facilities for adults as well as children. Will be back again for a break.
Andy
Business stay, 5 nights early April 25
Stayed for five nights. Nice facilites inc fridge and good shower. I asked for a better pillow and i was pleased with the prompt response.
The soundproofing into the corridoor could be better and it was disappointing to note that my towels were replaced daily
The soundproofing into the corridoor could be better and it was disappointing to note that my towels were replaced daily
Mark
The hotel was very clean . Rooms are a good size and friendly staff
Michael
Broken Glass on the floor on the next to bed which caused a deep cut on partners foot. Accident report was filled out and was advised hotel would be in touch to discuss, that was on Sunday, now Wednesday and no response. Very disappointing customer care.
David
Great position
Julia
My boys aged 8 and 10 loved the little touches that they made for them.
Joseph
Restaurant closes at 9 !!!
Charge extra for everything parking gym etc
Charge extra for everything parking gym etc
Location & surroundings
Aztec Hotel And Spa
Aztec West, Almondsbury, Almondsbury, United Kingdom
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Aztec Hotel And Spa
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