Name: Doubletree by Hilton Bristol North
Address: Woodlands Lane Bradley Stoke, Bristol, BS32 4JF, GB

6/10

Pleasant

28 Jul 2026

Michelle

Didn’t appreciate paying for parking

4/10

Poor

25 Jul 2026

Kim

Bar
we were a party of 4 who stayed with you on the24 July 2026, to go see UN40 at Chepstow racecourse.Upon our return at 22.45 we were look forward to a drink, only to find the bar closed. I was the designated drive you could imagine my disapointment

6/10

Pleasant

23 Jul 2026

Philip

Nice enough hotel although getting dated. Food was fine. Just the place badly needs a lift to the upper floors. Bwe managed but it spoilt the experience for a coupme with heart issues.

6/10

Pleasant

20 Jul 2026

Tamsin

The breakfast was great and the beds comfortable. Staff friendly too but the bathroom was filthy. The area under the sink was thick with dust and cobwebs - clearly had never been cleaned. I told the reception staff (and showed photos) who, while crediting my parking back, seemed confused and said they would report to housekeeping. I really hope they do sort out the cleaning as otherwise a nice hotel.

Family_with_children

8/10

Excellent

19 Jul 2026

Christopher

The room allocated wasnt to the normal high standard - did have a few odour issues from the last guests and overpowered by disinfectant damp smell = but staff very helpful in changing rooms and all good - we visit 4-5 times a year and will be coming again

Partner

10/10

Exceptional

19 Jul 2026

Paul

Comfy room. Nice hotel

10/10

Exceptional

19 Jul 2026

Martin

I had a very enjoyable stay. The hotel was clean, comfortable, and the staff were friendly and helpful throughout my visit. I would happily stay here again and would definitely recommend it to others.

Self

6/10

Pleasant

19 Jul 2026

Tom

The sofa bed was the sole complaint but because it was so springy and uncomfortable both children did not sleep well and neither did we because of the loud noise every time one of them moved! The staff at check in/check out, the bar, at breakfast and at the pool were super friendly and helpful.

Family_with_children

10/10

Exceptional

17 Jul 2026

ethan

great staff and food would definitely return

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Sharon

Excellent hotel, good value for money, very clean in all areas, helpful staff and great amenities.

Friends_and_family Family

4/10

Poor

11 Jul 2026

Neil

The pool was full of kids having lessons and not really available to guests

Partner

6/10

Pleasant

08 Jul 2026

Erin Elizabeth Violet

Pros: Really gorgeous comfortable bed which is the main thing, I slept really well. Aircon worked well too which was good considering the temperatures we've had.

Every member of staff I interacted with was absolutely lovely and really made the stay enjoyable.

Good selection at breakfast

Good free wifi

Cons: There were quite a few flies in my room (some dead, some not)
Neither of my bedside table lamps worked

Before using it the bath just looked dirty. Obviously years of wear and tear there but The Pink Stuff or Barkeepers Friend should clean it. As I was showering the bath was filling up and it just looked a bit manky.

The seats around the bar were very tired and some stained.

Other than the service (which was fantastic) it wasn't giving 4* hotel, tbh.

Self

8/10

Excellent

07 Jul 2026

Phil

We had a problem when we arrived as we had booked a Superior King Room with our dog but on arrival told we couldn't have that so downgraded to a lessor room.
But the staff gave us a free drink and free parking and as we had no choice at that stage we had to accept it.
Very annoying as I had called in advance to confirm the booking and that we were bringing a dog etc but thats the problem with corporates

Pet

8/10

Excellent

07 Jul 2026

Peter

Nice hotel, good bar/restaurant area, clean spacious room
Only complaint was housekeeping staff noisy in the corridor outside room before 8am

Self

10/10

Exceptional

06 Jul 2026

Javier

Excellent place with good pool and sauna. Well maintained

Family_with_children

8/10

Excellent

05 Jul 2026

Steve

Friendly staff. Room was great but as it was on the first floor and no lift difficult to get bags to. Restaurant food was not great and expensive.

Partner

8/10

Excellent

04 Jul 2026

Calum

Didn’t have breakfast as too expensive

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Mohamed

Everything were perfect . Really enjoyed it and will go there again

Family_with_children

8/10

Excellent

02 Jul 2026

Damian

Nice hotel with good amenities

Self

6/10

Pleasant

02 Jul 2026

Rebecca

We rated a three star as paying for parking was unexpected, the room although clean itself had a few maintenance issues. The shower was missing its tap and there were some markings on the wall, although it did not bother us we could not say it well maintained as a result. I also, as we were there for a night, did not seem worth troubling the staff about issues they likely already knew and would not change our stay.

Partner

10/10

Exceptional

30 Jun 2026

Wendy

Great stay, helpful staff, good location for the M4

Partner

10/10

Exceptional

28 Jun 2026

Rich

Lovely staff good facilities

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Erica

The beds were very comfortable, slept so well. Shame our interconnecting room with our kids was broken.
Breakfast was okay, had to wait a few mins to be seated as it was busy (10am Sunday) which was fine. Choice of foods only alright. Limited for me as I’m a gluten free vegetarian. No nuts/seeds/avocado on offer. Cereals were all sugar laden. Staff were very helpful though. Easy checkout.
Quite far to get into Bristol centre if that’s where you want to visit as it’s right on the outskirts. Would stay again.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Sheila

Great bed, shower and a nice restaurant with great staff.

Partner

6/10

Pleasant

22 Jun 2026

DES

Check in very smooth , staff really good
Room clean and spacious, a little noisy
Very disappointed “no Bacon at breakfast” poor
Apparently awaiting a delivery!

Self

4/10

Poor

21 Jun 2026

Jagdish

The bed was terrible, bouncy, the bathroom wash basin was too low only 2ft from the ground. I think we were give a room suitable for disabled guests. The showers water wasn't draining fast enough and flooded the bathroom. The drains kept making knocking noises when someone from another room used their bathroom.
I managed do do my back in. Never booking this one again. Premier Inn is much comfortable.

Partner

8/10

Excellent

18 Jun 2026

Magdalena

Overall, the trip was enjoyable, but the food options could have been much better. While there was a reasonable variety available, the quality and taste did not always meet expectations. More fresh, locally inspired dishes and a wider selection of vegetarian and healthy choices would greatly improve the experience. Future travellers may want to research nearby restaurants in advance if good food is an important part of their trip.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Philippa

Unfortunately the restaurant wasn't open the night we stayed but we made use of the garden space and found the place so lovely

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Rose

The room was very clean and well supplied. Staff were very friendly and the check in and check out process was very straightforward.

Partner

10/10

Exceptional

12 Jun 2026

peter

Nice bar and snacks, easy check in, nice room, close to M4, M5.

Partner

6/10

Pleasant

11 Jun 2026

Adrian

It was a fairly okay stay, but no better than that. We arrived late and left quite early, so we didn't get a chance to use the facilities. The room was reasonably clean although the basin had a crack in it. The shower curtain seemed to be annoyingly clingy. The shower gel bottle pump didn't work. But overall it was ok. Biggest gripe was that the beds were very firm and I really didn't sleep that well.
Breakfast was good, but at £15 a head, it wasn't good value.
Charging £8 for parking was a little cheeky given there was no other option available.
To be honest, I would probably stay at the Premier Inn down the road if I had to stay in the area again.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

James

Lovely hotel.
Very comfy room

Self

4/10

Poor

03 Jun 2026

Lucy

I booked a room with two double beds for two people (friends sharing). We arrived late and unfortunately only one bed was properly made, the other had sheets that did not fit (too short to cover the end of the mattress) and no mattress protector. There was also only one towel. The hotel rooms look very tired and dated and breakfast was very average, not at all worth the cost. You are also required to pay £8 to park over night, as the hotel is located next to the motorway it is hardly a premium area that justifies an extra parking cost. Overall very disappointing.

Friends

10/10

Exceptional

28 May 2026

Matthew

Room was very clean. Polite and friendly staff

Business

4/10

Poor

25 May 2026

Isabel Regina

There was a bag of rubbish outside our room when we arrived. The tub had a ball of hair and gunk stuck in the drain. Very dated, we do not recommend.

Partner

10/10

Exceptional

22 May 2026

Frances

Great hotel, enjoyed our overnight stay. Very convenient they allow (well behaved) dogs.

Pet

4/10

Poor

22 May 2026

michael

We use this hotel every year the night before flying on holiday from Bristol airport
But this time we was woken up from dogs barking and what sounded like a women shouting at the dogs
I did not think dogs was able to stay at this hotel but after some research they actually do
4am waking up my young daughter and wife is not acceptable
I have emailed the hotel
But had no response

Friends_and_family Family

6/10

Pleasant

21 May 2026

andrew

The most uncomfortable mattress I have slept on in a long time.
Aircon very noisy. When I used the Gym, all 3 bike machines didn't work, no cups for the water station. No hair dryer in the room and when I got one, it didn't heat up.
On arrival, it looks like they have spent money on the reception and bar area but they need to sort out the tired rooms.

Self

10/10

Exceptional

16 May 2026

Michael

Spot on

6/10

Pleasant

11 May 2026

Anaam

The staff were amazing throughout our stay. The family room feels outdated but is still spacious. Our AC wasn’t working but they were happy to move us to different room. The breakfast was nice, standard English breakfast items!

Friends_and_family Family

10/10

Exceptional

07 May 2026

Imogen

Staff were very helpful throughout our stay, especially o arrival and breakfast.

Family_with_children

6/10

Pleasant

03 May 2026

Karen

The reception staff member when we arrived was not very helpful, did not tell us about breakfast or the pool times etc , tried to over charge our room by a lot of money , was not friendly at all

The room was clean but every time you used the toilet it made a really loud noise after flushing

You also had to pay £8 per night for parking

Partner

10/10

Exceptional

02 May 2026

Michael

Great staff at reception and the bar. Room good, overall a great stay.

Partner

8/10

Excellent

27 Apr 2026

Colleen

The breakfast was awful. Dry black pudfing. Poor toaster, sausage bland and undercooked bacon!

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

karol

Good stay

10/10

Exceptional

20 Apr 2026

Owen

Style

Self

8/10

Excellent

15 Apr 2026

Thomas

Nice hotel. Suitable for a work stopover. Bed was comfortable and having room service is a big plus! Some of the decor needs a bit of an update, but a good option overall for anyone in the area. Parking costing an additional £8 is not surprising, but a shame.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

matthew

Great value for a night for our family and breakfast, inclusive of use of pool which waa tired but fine for us

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Martyn

The hotel and rooms are dated and tired, need refurbishing

Self

10/10

Exceptional

06 Apr 2026

Maggie

Convenient location close to motorways. Very comfortable room.

Self

2/10

Poor

05 Apr 2026

Hocine

The staff are friendly but the hotel is old and need more cleaning specially the pool and spa area, breakfast was okay but coffee machine kept breaking down, by the time I got coffee my food was cold!

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Claire

Happy with our stay. Friendly staff, clean rooms with comfy beds. I liked the dressing gowns and slippers which were handy for the pool. Breakfast was good and evening meal was nice. Overall a good hotel that served us well for a weekend break

10/10

Exceptional

03 Apr 2026

Stephanie

Great hotel. Receptionist Lewis was so welcoming. A true asset to the hotel

Family

8/10

Excellent

30 Mar 2026

Nuala

Staff were all very friendly at reception. The staff member on duty at the pool reception early (7 am) Sunday morning was more interested in watching his screen than talking to us. The rooms are spacious with generous sized bathrooms. Furniture and fittings are all a little worn looking but perfectly adequate for our trip.

Partner

6/10

Pleasant

30 Mar 2026

Jason

Room looked dated, shabby and in dire need of renovation.

Partner

8/10

Excellent

29 Mar 2026

Eric

Didn’t realise that we would be in a room designed for disabled guests

10/10

Exceptional

28 Mar 2026

Debbie

Very comfortable bed and great power shower.

Partner

10/10

Exceptional

28 Mar 2026

Niloy

Clean room

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

will

Basic but great for everything we needed

Family_with_children

10/10

Exceptional

22 Mar 2026

Amir

Good

Partner

10/10

Exceptional

21 Mar 2026

Chris

Was great

6/10

Pleasant

17 Mar 2026

Robert

Served a purpose. Although for £130/night disappointed. Toilet was leaking, shower was tired and no slip mat or hand rail. Beds were hard with thin covers. Air conditioning didn’t work properly and just blew cold air all night. Needs facelift. No water in rooms. Decent bar area and gym. Parking was £8 for overnight stay…

Self

10/10

Exceptional

13 Mar 2026

Lee

Nice pool, big room deffo stay again

Partner

10/10

Exceptional

08 Mar 2026

Adrian

Very well equipped and lovely quiet room with super coffy bed. Would definitely come here again if in the area.

Partner

10/10

Exceptional

08 Mar 2026

Elaine

We had a five night stay in total. Our room was upgraded so we were in a large and newly refurbished superior king. It was quiet, clean and very comfortable. Staff were very helpful. We enjoyed our stay.

Partner

6/10

Pleasant

07 Mar 2026

Olga

Overall really good. Pool and jacuzzi are a really good feature and staff very helpful. Room had a smwll of humidity but everything else was ok.

Friends_and_family Friends

4/10

Poor

06 Mar 2026

Bharat

The room was comfortable and generally well maintained, but unfortunately the cleanliness of the in-room amenities was disappointing. The coffee mugs were not properly cleaned, and the electric kettle had significant limescale buildup, which came out every time we tried to heat water.

We requested a replacement kettle at night, and while it was slightly better, it still had similar limescale issues. For a brand like DoubleTree, we were expecting a higher standard of attention to detail.

Overall the stay was okay, but better maintenance and cleaning of basic room facilities would greatly improve the guest experience.

10/10

Exceptional

01 Mar 2026

Karen

Lee was amazing
Very friendly and helpful x

6/10

Pleasant

01 Mar 2026

Beth

Cold showers
Pool changing rooms dirty
Was not aware we would need to pay for parking on top
Was told we couldn’t request adjoining rooms as we’d book through you..

Friends_and_family Family

2/10

Poor

27 Feb 2026

Nick

On returning after a long day at work the supposed cleaning of the room consisted of just throwing the quilt on the bed, no rubbish was removed, the Tea and coffee wasn’t replaced (so no tea and coffee was available) the place was a mess

8/10

Excellent

25 Feb 2026

Cheryl

The room was clean and staff were all pleasant and friendly. We did have an issue viewing the menu in the room via the TV to order room service and so had to take a picture of the one in the bar instead.

Friends_and_family Family

2/10

Poor

25 Feb 2026

Ayoub

Dirty bathroom with sticky area on the floor.
The whole room smell like urine the whole time,
The shower drain was clogged and not letting water through, very noisy room with door slamming every 5 minutes.

I thought the Hilton chain would give me at least a good night sleep but it was worst than a travelodge …Will not come back again.

Self

8/10

Excellent

23 Feb 2026

Caroline

Room was spotless.
Disapponted that it was a stay for our wedding and i had informed the hotel but no mention upgrade or anything. Yet our friends were upgraded

Friends

10/10

Exceptional

22 Feb 2026

Tomos

Yes

10/10

Exceptional

21 Feb 2026

Dan

Really helpful staff

10/10

Exceptional

21 Feb 2026

Yan

Staff always very helpful and friendly,room clean and tidy and the pool was nice and warm

Friends_and_family Family

2/10

Poor

17 Feb 2026

Nisha

Room with two double bed was more like 2 twin beds. Hotel suggested we book another room if we weren't happy and would need to split the family. After complaining got given a new room with 2 actual double beds!

Toilet didn't flush and we ended up using bin to fill up water to flush.

Asked for towels 3 times before we got any...

Room was old and dated. Pillows were rubbish and matress uncomfortable.

Breakfast was a joke. Crazy busy - ordered sausages didn't arrive. Coffee machine not working on day 2. Food left in warmer so didn't taste great. Not enough staff so couldn't get any help or sevice... To busy clearing tables too care about customers there.

Family_with_children

10/10

Exceptional

16 Feb 2026

Angie

Helpful staff, clean and spacious room, great food!

Partner

6/10

Pleasant

03 Feb 2026

David

Good condition

8/10

Excellent

02 Feb 2026

natasha

Clean and comfortable room with weighted quilt and plush pillows
Friendly staff

Swim facilities

Business

8/10

Excellent

01 Feb 2026

Mitchell

Swimming pool

Friends_and_family Family

2/10

Poor

30 Jan 2026

Alisia

Amenities weren’t open during the stay. The showers didn’t work and room was dirty and unclean. Staff were unprofessional.

Partner

4/10

Poor

26 Jan 2026

Jonathan

Lots of problems with my stay. First the room was cold and altering the air conditioning didn't make a difference. Second there was a problem with hot water in the bathroom. Restaurant closed early on the night I arrive and so I had to eat in the bar. The remains of some pretzels were on the stairs well the entire time I was there, and not cleaned up. Breakfast was very good though with very attentive staff.

2/10

Poor

25 Jan 2026

Karen

Was ok until we asked for late check out they gave us till 1pm at 1250 they where calling us on the phone when we left money was coming out of our account we asked what was happening they accused us of smoking we don’t smoke the proff they had was an empty glass cake small bowl with black crumbs. Staff very rude stood by the bar for ten minutes until I was acknowledged

Partner

2/10

Poor

24 Jan 2026

Gemma

Was aweful, dated rooms, cold water when running bath, hassled by room keeping stained ceilings, slow reception

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Derek

Everything contributed to a pleasant stay. A special thanks to Jonathan and Clair who spared some time to be extra friendly and helpful over breakfast. Some excellent local knowledge as well

Partner

8/10

Excellent

23 Jan 2026

Anna

Everything was great- it ticked all our boxes except the mattress was a little to hard for my back.

Friends_and_family Friends

8/10

Excellent

23 Jan 2026

Adam

Staff were great, bathroom needed a bit of a clean.

Friends_and_family Family

6/10

Pleasant

22 Jan 2026

Martyn

No shower gel, and told by housekeeping that they were 'out of shower gel'. Poor service at Dinner and food quality pretty poor from Dinner menu.

Business

10/10

Exceptional

08 Jan 2026

Jennifer

Room was upgraded. It was comfortable, light, lots of extras and a lovely comfortable bed.
The coffee machine was definitely an added bonus

Partner

4/10

Poor

06 Jan 2026

Kristal

The room was ok, but the bathroom is in desperate need to an upgrade. Although fairly clean there is mold abd

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

Mathew

I booked the hotel as it was 4 star and the images showed it being somewhat modern. However, it was not the case. The beds were springy and uncomfortable, the room looked outdated, there was no water bottle as standard.

Friends_and_family Family

4/10

Poor

31 Dec 2025

Gemma

Very dated, not normal Hilton standards. Really noisy fan in bathroom, long wait to check in even though did online, not enough staff on reception. Hassled by housekeeping even after putting DND tag on door, 2 knocks & a
phone call

Friends_and_family Family

4/10

Poor

28 Dec 2025

Brian

Guest services poor

Self

6/10

Pleasant

28 Dec 2025

SARIKA

Black out curtains amazing 1011. Lee was excellent! Chandra was so professional.

Leisure Family

4/10

Poor

27 Dec 2025

zoe

When we first got there we should of none to go complain but are fault when we entered the room there was a plug in radiator a very small one for the size of the room even with that on we was still cold but we had unpacked and didn’t want to have to move so we just stayed tucked up in bed no heating in a hotel never heard of it before then we had to ask for extra pillows as there was only one as for clean I’m 50/50 on that as it’s a very tired room and what is going on with the food menu nothing soft on there that I could eat I have no teeth yes you read that right I have no teeth to be honest I used to love staying here but won’t again but I will say staff are amazing so helpful always smiling always polite

Partner

10/10

Exceptional

21 Dec 2025

Mr alun c

Yes

Partner

10/10

Exceptional

10 Dec 2025

Sally

Yes

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Sonam

Yeah everything was great!!

6/10

Pleasant

05 Dec 2025

Neil

To be honest, we were a bit disappointed on this visit. The room was not clean. The bathroom was still dirty and we even found a speaker under the bed that we took down to reception.

Business