Name: Lodge at Bristol
Address: Aztec West, Bristol, BS32 4TS, GB

2/10

Poor

28 Jun 2026

Joshua

Awful

6/10

Pleasant

15 Jun 2026

Damian

Says buffet breakfast it isn't it is underwhelming breakfast bap.

Partner

8/10

Excellent

14 Jun 2026

Andrew

Very useful having ev charging pods.
Room lacked ANY USB charging points.
13a sockets only by desk
Shower was brilliant
The breakfast provision was not to the standard we had previously enjoyed.
Excellent, convenient location near to M4/M5 junction.
Very quiet.
We didn't actually see any staff in the lodge which is normal.

Partner

10/10

Exceptional

12 Jun 2026

John

Parking was very easy and good. Accommodation was spotless and very practical. Food in the Aztec hotel was lovely and relaxing and the breakfast choice in the morning was superb. Couldn't find anything I could complain about. Thank you.

Partner

10/10

Exceptional

09 May 2026

Lynn

We left early so didn't have breakfast. Room was good and clean. Parking was easy. However the board displaying charges showed £3 for guest overnight parking, apparently this was increased last year to £5. Not a big deal but the sign should be updated.

10/10

Exceptional

03 May 2026

Belinda

Excellent in all ways

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Andrew

The only observation is that in room 18 there were no usb charging points. There were a number of 13A sockets however these were all on the same wall as the desk and none near the head of the bed.
I think this an odd missing feature.
Room was clean and shower excellent.
Breakfast offering in Black Pig was very pleasant as were the staff.

Partner

10/10

Exceptional

11 Apr 2026

Marvin

Amazing

10/10

Exceptional

05 Apr 2026

Sioned

The lodge was next to a small pub and opposite a spa and hotel in a quiet industrial park. Delighted with everything. Thank you

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Sonal Kumar

Very good for the price

Family_with_children

8/10

Excellent

22 Mar 2026

Brian

The Black Sheep is not open in the evenings for check-in and meals any more, and it was difficult to book online for a group larger than 4 in the Aztec restaurant.

The bathroom as looking a little shabby, and the blind in the bedroom window was broken.

It's convenient for us to stay and we've used this hotel twice a year for the past 4 years. It has some good offers on room rates, but standards are slipping.

Partner

10/10

Exceptional

15 Mar 2026

Wayne

Great location and s good price. Excellent breakfast with plenty of choice. Would certainly recommend and use again.

Partner

10/10

Exceptional

08 Mar 2026

Trevor

The room was clean and tidy and stocked with tea, coffee and milk. Staff were polite and helpful.

Partner

10/10

Exceptional

01 Mar 2026

Chris

Easy check in, lovely modern room, great facilities, with breakfast included, fantastic value for money. Would happily have stayed longer.

8/10

Excellent

22 Feb 2026

Kris

Staff seemed to be nice

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Victoria

Room was lovely, comfortable and clean

Partner

6/10

Pleasant

16 Feb 2026

Keith

The beds recently fitted are way too big for the room size - no need to do it! And uncomfortable.
It’s also now impossible to get your invoice by email, despite asking on check-in.
Limited options for eating with the‘Black Sheep’ not covering evenings.
Used to be good but can’t understand the recent strategy.

Business

10/10

Exceptional

16 Feb 2026

Sean

This was a really nice hotel. Clean and spacious too. The restaurant and bar area across the driveway are really nice. Great reception staff. Would highly recommend this hotel.

Leisure Family

10/10

Exceptional

07 Feb 2026

Amalia

Really enjoyed my stay. The room was very clean and comfortable, the staff were welcoming and helpful throughout, and the amenities were well maintained. Everything felt smooth and stress-free. This was our second visit — the first time we stayed in the hotel and spa accommodations, and this time in the Lodge — both experiences were excellent. I would definitely recommend it to others.

Business Partner

10/10

Exceptional

26 Dec 2025

Tanya

Great stay friendly staff everything we needed was there - we were upgraded to the sister hotel. The breakfast was delicious and of high quality lots of choice. Nice swim in the spa pool. Comfortable room ❤️ white company toiletries!

Partner

10/10

Exceptional

01 Dec 2025

sarah

Very comfy bed, nice shower even though the door seal was in need of some repair. Overall a very pleasant, quiet stay.

Partner

10/10

Exceptional

30 Nov 2025

Kishore

Good location, close to shopping and motorways. More than what I expected from a 3 star accommodation.

Business Self

8/10

Excellent

30 Nov 2025

Bough

Staff were very welcoming, the room was clean. Only issue was the bathroom door didn’t shut.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Mr RD

Great little spot

Friends_and_family Family

8/10

Excellent

11 Nov 2025

Claudia

Very good quality rooms, spaceous and clean.
Better to have breakfast somewhere else.

The hotel option for a hot breakfast is a bacon bap next door or expensive at the Aztec Spa

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

Alex

Nice, clean and convenient stay, with good breakfast and access to Aztec facilities

Leisure Partner

4/10

Poor

19 Aug 2025

Ron

To have your room towels changed you have to request itBY PHONE (even though the “do not disturb signs’ still hang on the doors, which have historically been used for the purpose of not requiring a turn over)… 1st world problem I know, however my room still never got changed even after making the request!

Business_and_leisure Self

10/10

Exceptional

18 Aug 2025

Brian

Great Hotel, no dissapointment

Stayed in Bristol many times and all I can say is, they know how to pick a comfy bed in this area… always the best nights sleep I’ve ever had anywhere in the world!

Business

6/10

Pleasant

10 Aug 2025

M J

self closers on doors overly savage causing constant banging through the night. Ear plugd next tome

Business

8/10

Excellent

03 Aug 2025

Ivy

The location is in good area

Leisure Family

6/10

Pleasant

01 Aug 2025

Kelly

Room let down an amazing hotel!

When we arrived to check in we were told our room had been double booked. The girl at the desk was very helpful and apologetic (checkin at aztec hotel and spa across the road). She said she would \"upgrade us\" to one of their hotel rooms with no extra charge, and gave us free parking and a bogof for breakfast, which was very much appreciated! The service was fantastic. We were given room 126 in the aztec hotel and spa, as the lodge that we booked our room in was full. When we entered the room. It was VERY old and dated and had a very musty smell. The room was large with a desk, bathroom, tv and sofa.the furniture was old, dusty and dated. The bathroom was very old, had rust on the rings that held the shower curtain. Dirty marks on the bath & taps. Mildew on the bath. It was late when we arrived so we just got into bed. (which was comfortable and clean thankfully!) The breakfast in the morning was fantastic, staff were wonderful and attentive. When i looked on the website at pictures of the rooms, they were lovely ! The room we stayed in didnt seem to be pictured. The hotel and spa, food and staff were all so fantastic. But they were heavily let down by the poor quality of room 126!!.( i feel the double room i had originally paid for at the bristol lodge looked so much nicer and cleaner in the pictures i saw on their website). I would actually stay at the aztec hotel and spa again. But would definitely ask for one of the rooms pictured on the website!

Partner

10/10

Exceptional

14 Jul 2025

Louis

Fine and comfortable

Business

4/10

Poor

12 Jul 2025

Dave

No free parking

Get ripped off for parking have to book in at a different hotel over the road

Business

10/10

Exceptional

13 Apr 2025

Jack

Quick check in

Very clear , and easy check in.

Business

6/10

Pleasant

08 Apr 2025

Simon

The check in process was shockingly bad

Long queues

First key was for a room already occupied

Next key would not open replacement room

Took 3 attempts to finally get in, in total took approximately 1 hour from arriving at the hotel to finally getting into a room

Leisure Self

10/10

Exceptional

06 Apr 2025

Adrian

Malvern weekend

Stunning room,clean,comfortable & a decent size!! Great car parking,easy access to M4. Would very much recommend!!!!!!!

Business

8/10

Excellent

29 Mar 2025

mika

Comfy stay

Originally booked cause the pictures of the hotel show a bath but ended up being no bath there
Suggested hotel.com upgrade there pics cause this hotel does not have any rooms with baths but apart from that enjoyed my stay was clean and comfy and reasonably priced
Love the fact for an extra small fee u can use the neighbouring hotels spa’s facilities.
Highly recommended

Self

6/10

Pleasant

22 Mar 2025

Kelly

This hotel is a smaller hotel building linked to the Aztec main hotel over the road. You check in at the Aztec, this took a while I was probably waiting about 10mins to check in, initially I was told I could not check in early so I had to go and wait in my car. On entry to the Lodge it seemed clean and tidy in the main areas, the room itself was decorated nicely with good tea and coffee, hair dryer, TV etc. the bed was comfortable and shower was definitely the best thing about the hotel, super powerful. The main let down for this hotel is how noisy everything is, I could hear every door close in the vicinity of my room especially the bedroom doors being big and heavy, I could hear a baby crying in a neighbouring room, I could hear the person shower upstairs with the water making lots of noise from my room. I stay in a lot of hotels with work and personal travel, and this was probably the least sound-proofed room I have ever stayed in. It's a real shame because the rest of the hotel was nice and for only around £40 for the night I stayed I hate to complain. But unfortunately due to this I would not stay again.

Business_and_leisure Self

10/10

Exceptional

06 Mar 2025

Thomas

The Night potter wasn't helpful. Didn't give proper directions to get to the room. We arrived by 8 pm but the room wasn't ready which was okay as the lady receptionist was nice. She advised us the night potter would make up our room. We arrived later and check in with him. He just gave us the keys, didn't tell us where the room was. We proceed to wonder around trying to find our room. So we asked him on the way, he said take a left at the door and it is just there. And that he had told me earlier. I felt it was my mistake and apologised. When i asked my wife she said he did jot twll us where the room was in the first place. I let it go and proceed to the door and took a left as he told me and we reached a first floor and still couldn't find it. So we went back to the reception with our luggage to tell him that we couldn't find the room. He then said you got to go out of the main door , cross the road and go to the building to the left which isn't what he told us the first time too.my 7 year old son felt that the receptionist was a bit rude and wasn't interested in helping. He could have clearly told us that we had to exit the building and get into the road in the first place. This is not what you expect after travelling 7 hours. Nice property but would not recommend due to the service received. The Morning reception/manager was great very helpful as he had to cut 2 new keys as the 1st ones were made just for 1 night though we booked a 2 night stay.

Leisure Family_with_children

6/10

Pleasant

23 Feb 2025

Kerry

I wouldn’t book again due to location & limited dining

Leisure Family

8/10

Excellent

18 Feb 2025

Verified traveler

Short weekend stay

Pros:
very quiet
Comfy beds
Parking free at weekend
Nice and warm (electronic radiators)
Food in the main Aztec hotel is good quality
Sofa bed converted to bed as requested

Cons:
Kettle deep with limescale so didnt use
Only a bath in ensuit
Very tired bathroom, needs sealant stripping out and redoing rather than keep being added to as they have done
Reception on main hotel not the lodge
Black sheep cafe attached has limited breakfast
Breakfast across at the main hotel was £19 for an adult

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

Anne

The room was of a good size. Very clean. Very quiet. Free parking a bonus

Leisure Partner

8/10

Excellent

02 Feb 2025

Dannielle

Nice and affordable, just what I needed

Leisure Partner

10/10

Exceptional

25 Dec 2024

Adrian

Xmas break

WOW!!!!!! ABSOLUTELY FABULOUS!!!!! Can’t recommend enough. Great room,Lovley bathroom,tea/coffee making facilities,free cookies,milk machine in corridor & a water one too!!! Fridge in room too,gym,swimming pool & spa ,restaurant,bar,meeting rooms,big car park.

Friends_and_family Family

2/10

Poor

24 Nov 2024

Verified traveler

Extremely disappointed

The hotel was clean but the experience was horrible. The booking was wrong and the l was told it was made by Expedia and not hotels com. When we got to the room they had given us a cot for a 13 year old to sleep in. It took ages to sort out the beds and we had to make up the sofa bed ourselves. Our food and drink allowance hadn't been added and the receptionist argued with me until l showed my confirmation receipt on my phone. In the morning the waiter told us we couldn't have breakfast as we hadn't paid, it was humiliating standing in the middle of a busy restaurant with an orange juice in my hand and having to go and get proof of payment. The evening receptionist obviously hadn't rectified the information. We found it very upsetting and embarrassing and would not consider staying again.

Friends_and_family Family

4/10

Poor

18 Nov 2024

Ian

Could have been so good

Firstly the room rate was £150 per night with no breakfast, so expectations were based on that! I arrived at 1:30am after a 5hr drive and whilst i appreciate check in is from 3pm, i stay away 2 nights per week and i often arrive before 3pm, Firstly lodge/hotel has no reception and a sign says Check in across road at Hotel and Spa, i walked over only to be told to check in at the pub and its too early, i walk to the pub to be told its too early, but IF my room is ready, i can have early check in for £30!! £30 for EARLY CHECK IN! for a room that im already paying £150 a night for, itll be my room in 1.5hrs anyway so why the £30? All this does is start things off on a bad footing, i expect to pay for a late check out as you need to get rooms ready, but not check in! So thats why ive given it 2 stars, that and its not a £150 bed only kind of place

Self

10/10

Exceptional

24 Oct 2024

Sarah

Attention has been given to quality of refreshments and the recycling Pri ion was excellent.

Leisure Partner

10/10

Exceptional

23 Oct 2024

Gemma

Not been to the lodge in nearly 5 years, going back it had some positive changes such as the continental breakfast included. Rooms are lovely and comfortable, great showers!

Business

10/10

Exceptional

19 Oct 2024

Roza

Very comfortable and clean room, powerful shower, helpful and friendly staff. Convenient location-just off M5/M4 motorway. The food was great at the black sheep also. I loved the relaxing music played at and outside the 'black sheep', made me feel relaxed.

Business Self

10/10

Exceptional

19 Oct 2024

Kristian

All in all a very nice place

Leisure

10/10

Exceptional

06 Oct 2024

Nigel

I recommend this hotel for its modern amenities, its proximity to the M5/M4 and the option of fine dining at its sister hotel Azteca across the driveway.

Partner

8/10

Excellent

25 Jul 2024

Nigel

Food was excellent as was the service, only negative was the toilet flush worked 1 out of 10 times so a bit of a bind having to repeatedly press button to eventually get it to flush. Overall though a great budget hotel and excellent value for money

Partner

8/10

Excellent

21 Jul 2024

Vicky

This property is set within an industrial estate across from the Aztec Hotel & Spa. You check in via the pub/restaurant next door called the Black Sheep. The supervisor was great & very accommodating to my daughter who is a wheelchair user. Room was excellent, quiet & clean. Great base for touring the area around, as long as you have transport. Would highly recommend & would definitely stay again if in the area.

Leisure Family

8/10

Excellent

14 Jul 2024

Thomas

Location isn't the best, but its easy to catch a bus from nearby.
Property is perfectly fine. Bed was super comfy. Room was clean. You might get a little wet if it's rainy when trying to reach the pub right next to it which is where breakfast is held, but it's only a few yards. Staff are lovely.

Leisure Partner

10/10

Exceptional

01 Jul 2024

Michele

I am Disabled and this is the first time I’ve ever stayed in a Hotel alone,a wonderful lady named Mandy was amazing and went above and beyond to help me! Would definitely come here again 😊😊😊😊😊😊😊😊😊😊😊

Leisure Self

10/10

Exceptional

23 Jun 2024

Sarah

Lodge Bristol is a very nice hotel and the room i stayed in was very clean and the bed was very comfortable. I checked in and out at Aztec acclross the road, staff were very helpful. I would definately stop here again.

Leisure Self

8/10

Excellent

20 Jun 2024

Paul

Nice enough hotel (comfy room, decent bed and shower) but expensive for what it is.

10/10

Exceptional

15 Jun 2024

Emma

Fantastic!

Fantastic value for the facilities and such a convenient location

Friends_and_family Family

6/10

Pleasant

14 Jun 2024

Polly

Hotel was ok, had a family room that did not supply the linen for the sofa bed, when asked all they supplied was a single sheet that didn’t fit the bed!

Leisure Friends

10/10

Exceptional

14 Jun 2024

Karen

Would definitely stay here again. Although close to Bristol, it was lovely and quiet. We wanted a twin room really but one was not available so booked a family room. Unfortunately the second bed hadnt been made up when we arrived but as soon as we brought it to the attention of staff, it was sorted out. Cafe /bar next door, ideal for a quiet drink and breakfast in the morning. Staff were really friendly and helpful. An ideal place for overnight stop off.

Leisure Friends

8/10

Excellent

13 Jun 2024

Roger

Easy to find clean and friendly

Leisure Partner

8/10

Excellent

10 Jun 2024

Sharon

Great Night's sleep

Great night's sleep very peaceful. Bar menu wasn't available but pre-prepared Pizza's were available which were very nice.

Partner

8/10

Excellent

01 Jun 2024

Adam

Good value for money, plenty of parking space, friendly staff

Leisure

10/10

Exceptional

25 May 2024

Michael

What's not to like!

Great stay, location and at reasonable cost.

Partner

10/10

Exceptional

09 May 2024

Julie

We attended a meeting opposite where the rooms were twice the price of The Lodge. It was an unexpected delight.

10/10

Exceptional

05 May 2024

Matthew

Better than expected

Excellent location easy to find. We arrived at midnight after a concert in Cardiff. The night were very helpful and even served us with a bottle of wine & glasses to take to our room.

Our room was of a much better standard than we were expecting too

Partner

10/10

Exceptional

04 May 2024

Les

Difficult to find but room was superb - would certainly give Holiday inn run for its money.

Leisure Partner

8/10

Excellent

31 Mar 2024

peter

Nice friendly staff and pleasant sleep

Leisure Friends

8/10

Excellent

17 Mar 2024

Josh

Excellent room for such a cheap price

We were very pleased with just how clean our room was and just how spacious it was. We couldn’t believe how good the room was considering how cheap it was!

Friends_and_family Family

10/10

Exceptional

17 Feb 2024

Dan

This is actually a very nice hotel. The rooms are of a high quality and the Black Sheep next door is also good for a coffee and some food.

Business_and_leisure Self

10/10

Exceptional

11 Feb 2024

daniel

lush

waitresses were lovely

Partner

10/10

Exceptional

02 Feb 2024

Chris

Love this place

This hotel is close to our office so is ideally placed. This is my 9th stay at this hotel and always book here when I stay business or pleasure. The rooms are really nice and comfortable. The showers are fantastic.
The big bonus for me is the 6 x 11kw Eon EV charging stations on the carpark.

Business

10/10

Exceptional

17 Dec 2023

Samantha

The best comfy beds ever! Great find

The check in staff lady was so lovely! And friendly! Our room was so fresh and modern. It was very very nice. The bed was sooooo comfortable!!! Will 100% be back. Well worth the money amazing find!

Partner

10/10

Exceptional

04 Dec 2023

Chula

Very comfortable, clean, convenient and great value for money. Will definitely use again for weekend trips to visit family in Bristol.

Leisure Family

8/10

Excellent

25 Nov 2023

Keith

I stay here often, it’s well connected for motorway and access into Bristol. The rooms are comfortable and quiet - good amenities across two sites.

Business Self

8/10

Excellent

02 Nov 2023

John

Golden Wedding Anniversary

We had a very brief but enjoyable experience. The Lodge was perfect for an overnight stop.

Partner

8/10

Excellent

16 Oct 2023

Joanna

Good room

Partner

4/10

Poor

16 Oct 2023

Lyndsey

Room not made up for a family

Paid for a family room, and on arrival sofa bed wasn't made up, had to go to reception and ask for bedding. A staff member came fairly quickly, he asked if I wanted him to make bed or if I could do it myself, it was quite late by this point so I made it up but he only brought a single duvet and fitted sheet for a double bed. He had gone by this point and my kids were tired so had to share a double bed with just a single duvet. Also there was guests running in the corridor at 3am!! so not the best night

Friends_and_family Family

10/10

Exceptional

25 Sep 2023

Alex

Superb stay and great value.

Great value hotel which is superb quality for the money. Would stay here next time we have a long journey to Wales. Super well laid out and furnished room, bed was so comfy as was the room which was also decorated with personality.

Friends_and_family Family

10/10

Exceptional

22 Sep 2023

Chris

The room is really comfortable and modern. I checked in at 15.30 but room was still being cleaned. Not a real problem as I was going straight out. Returned at 22.30 and retired for the night. Very comfortable bed and a good night sleep.
Coffee and tea facilities are great.

Business

10/10

Exceptional

20 Aug 2023

Rachel

Perfect for an overnight stop (or longer!). All of the staff we encountered were really friendly. Thenroom was clean and perfectly adequate for two adults and 2 seven year olds.

Leisure Family_with_children

4/10

Poor

08 Aug 2023

Verified traveler

not good

The room was not clean. Mug marks on the desk, unwashed teaspoons, remote control dusty and sticky.

Friends_and_family Family

8/10

Excellent

19 Jul 2023

Elizabeth

Good hotel

Very basic Hotel by perfect for our needs. They also let us use the main restaurant at the Aztec hotel across the street, which was super kind. The pub food wasn’t great and healthy options were limited.

Friends_and_family Family

8/10

Excellent

17 Jul 2023

kevin

The Lodge is very nice at this price point...once you get in. Check-in for me seemed like an episode of Fawlty Towers. There's no formal check-in desk. You press a button on an intercom and a voice tells you what to do, but the intercom is balky so it's barely intelligible. Once I figured out that I had to go into the pub next door, it took a while to find the check-in space. The woman there didn't seem too familiar with the system, so when I asked for a higher-floor room, she had to summon a manager. My whole check-in took probably 45 minutes. And then the morning I was leaving, I walked into the pub to get a coffee and the manager said the system showed I'd already checked out, even though I didn't. All in all: Good place to stay, but they need a new reservation process.

Business_and_leisure Self

2/10

Poor

29 May 2023

Amandeep

This hotel is a scam and beware

They will try to rob you as much as they can.

Friends_and_family Family

4/10

Poor

30 Apr 2023

Andrew

Not so family friendly room

Family room not ready for family stay. No bedding on other beds. Bathroom door wouldn’t close. Could have been cleaner. Room fixtures and fittings looked tired.
Probably won’t stay there again

Friends_and_family Family

10/10

Exceptional

12 Mar 2023

Edit

Happy to stay again

Leisure Family

6/10

Pleasant

12 Feb 2023

David

The rooms were very good. We just didn't have enough time to explore them. (We booked in late and left early nest day). In general it was a pleasant stay and the roome were excellent.

Business Partner

10/10

Exceptional

29 Nov 2022

Keith

Very nice clean room very comfortable.

Friends_and_family Family

8/10

Excellent

21 Nov 2022

Simon

Nice hotel.

Room was nice and clean. Shower room was nice and the shower was hot. Only thing that puzzled me was that we had to go to the hotel on the opposite side of the road to check in and then go back over the road to our room? Also, if youre looking to go out in Bristol city centre on a weekend, the taxi will cost you between £25 and £35 each way from there. Hotel overall though, I'd stay there agin.

Friends_and_family Friends

8/10

Excellent

31 Oct 2022

John

One night at the Lodge

Really good accommodation. We were on top floor and the room was modern, spacious, clean and well equipped. Beds were comfortable, even the sofa bed and the bathroom had a good sized shower with electronic control. Outside parking was adequate and there were on site EV charging pods (4 I think). Check in was via the Black Sheep pub next door. Staff were friendly and helpful. We didn’t eat in the pub or at the sister Aztec hotel where you can use the leisure facilities. Very good value and conveniently located.

Friends_and_family Friends

6/10

Pleasant

29 Oct 2022

Claire

Unfortunately we were not given the room we booked so ended up with a downgraded room. Thankfully the manager from the sister hotel

Partner

8/10

Excellent

14 Oct 2022

Graham

Lovely lodge stay

Very pleased with lodge facility in general. There was no Wi-Fi as advertised made available to me

Business

4/10

Poor

10 Oct 2022

Ann

We had two family rooms , both had defects. Room 24 had musty damp smell and shower didn’t work properly. Room 38 had broken window blind , we were moved to room 37, which had uncomfortable sofa bed for two children to share. One slept on floor for part of night(10yrs old). Room was small for a family of 4. We were given a discount on breakfast to compensate for the broken shower room 24

Leisure Family_with_children

10/10

Exceptional

02 Oct 2022

Lesley

Very comfortable stay

This hotel room was very nice with a very comfortable bed. It wasn't too spacious but ample for what we needed it for. The shower was really powerful with lots of really hot water, probably the best I've had in a hotel room. However, the sealant round the bottom of the walk in shower could do with a spray of bleach as there was some black and pink mould. The towels were fluffy and large. A nice touch was the little night light in the bathroom to save you putting the big light on in the middle of the night. Tea and coffee and even a cafetiere with some ground coffee too. Not many sachets of milk however, I got a jugful of fresh milk from reception instead.

We did have a problem with the venetian blind which fell off the brackets when we tried to pull it up as we wanted to open the window. My husband managed to get it back onto the brackets but the blind wouldn't pull down fully. A little bit of maintenance will sort that though.

All in all a really good stay, especially as they were redeemed free nights with Hotels.com. I would recommend and definitely would stay there again.

Partner

6/10

Pleasant

17 Sep 2022

taykisha

The bathroom was not cleaned properly and hairs found in the sink and the chair and rail in the shower have what looks like never been cleaned. The fan has never been cleaned and full of dust. For £90 I think this was quite steep. We do have proof of the dirtiness

Leisure Partner

10/10

Exceptional

03 Sep 2022

Gerald

Gerry

Nice clean comfortable hotel. Black zheep next door no use for meals after a long day but Azrec hotel opposite did very good food if a little pricey
Donna's service in the bar was very friendly and efficient. Because of her i would book again

Business

10/10

Exceptional

06 Aug 2022

anne

Lovely stay with welcoming staff

Lovely staff who greeted us for check in. The bed was extremely comfortable and we had a great night sleep. I would highly recommend.

Partner

8/10

Excellent

18 Jul 2022

Ann

Comfortable, well-equipped, contemporary accommodation with excellent access from the motorway. The staff were helpful and the cafe was a bonus.

Partner

2/10

Poor

11 Jul 2022

Abdul

Internet service was poor, only do continental breakfast, and no air condition in the room.
Room lighting wasn't good and the tv remote guide of what to watch didn't work

Leisure Partner