Name: ibis budget Newport
Address: 164 Malpas Road, Newport, GB

10/10

Exceptional

02 Aug 2026

Hayley

Good stop for a few nights collecting from
Bike park wales with the kids and dogs… not too far from the bridge and close enough to go and explore.

10/10

Exceptional

01 Aug 2026

Mehdi

Simple and easy

6/10

Pleasant

27 Jul 2026

Michael

Clean room but a little tired, breakfast okay, parking good and plentiful, staff excellent. In all the hotel was okay for our two nights

Partner

10/10

Exceptional

24 Jul 2026

David

Hotel was convenient, bright and airy, clean, tidy, although has some wear on stairs. Staff very welcoming and friendly. It was surprisingly cool and quiet for the location and season! Amenities may have been 'budget' level, but facilities in room and Reception more than adequate. Shower temperature easily adjusted. 'Continental' cold buffet breakfast was varied and plentiful, and timings wide and convenient. I just might have to visit again, when it suits a journey!

2/10

Poor

17 Jul 2026

VISHAL

Again and again key was disconnected

Partner

8/10

Excellent

05 Jul 2026

Mark

Good hotel, clean and functional

Friends

10/10

Exceptional

29 Jun 2026

Philip

Rooms are small but very clean and adequate.
Cooked us pizza so we could watch the football and fridge full of beer. Didn’t rip you off with the price.
Breakfast was ok and again did not rip you off but with the price.
Harvester just up the road beer and food. 40%off.

Friends

6/10

Pleasant

25 Jun 2026

Suzanne

Friendly and helpful staff.
Building looks very tried
Advertised as having a restaurant but does not - you can get a pizza - only has a very small buffet breakfast
Harvester is a 10 to 15 minute walk away

Business

6/10

Pleasant

18 Jun 2026

Sian

Very basic facilities, ok for a quick stop over. Bathroom facilities not suitable for tall people (my husband is 6\"5). Room was tidy but general hotel cleanliness not great.
Staff very nice and helpful.

Partner

8/10

Excellent

17 Jun 2026

Yvonne

Staff friendly.. called a taxi for us ! room was basic but very clean! Breakfast was lovely ( continental)

Family

10/10

Exceptional

11 Jun 2026

Judith

Great budget hotel.
Extremely comfortable beds.
Great choice for breakfast.
Could put do with some more marked car parking spaces

Self

2/10

Poor

10 Jun 2026

Tommy

The whole experience was not very pleasant

Self

8/10

Excellent

07 Jun 2026

Susan

Convenient location just off the M4. Clean and comfortable, good breakfast. Had the added bonus of a charge point for our car, charging at domestic speed.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Gareth

Relaxed stay for business

Self

10/10

Exceptional

29 May 2026

Ian

Basic room, did the job. Good shower pressure, enough parking. Cheap, cheerful, did exactly what I needed.

Friends

8/10

Excellent

23 May 2026

LEE

Easy parking and ev charging, walkable to harvester pub, chip shop. Chinese takeaway, Pizza , Tesco and subway store.

Self

2/10

Poor

17 May 2026

Charlotte

I would not recommend this hotel. We were so uncomfortable we left after 15 minutes and checked into a premier inn in Cardiff which was miles better. Just avoid!

Partner

6/10

Pleasant

17 May 2026

James

Breakfast is budget so do not expect much but it’s ok for cost. Rooms are not the tidiest or modern but again for cost they meet their expectations

Self

8/10

Excellent

17 May 2026

Mehdi

All good

Self

8/10

Excellent

15 May 2026

Nicholas

Good breakfast

8/10

Excellent

06 May 2026

Olivia

The room was clean and the bed was comfortable. Fresh towels provided and tea and instant coffee.Shower was in a cubicle in the room itself,so you step out of shower into bedroom, its a very basic ,budget set up.Toilet is separate door.
No sitting area only a plastic stool.
I was on top floor right next to lift,a little noisy in corridor ,comings and goings and the lift pinging.
The room was very warm but as its right on m4 you cannot have windows open as its so very noisy.Heating and cooling is centrally operated so you aren't in control.
Truthfully the room was a little run down.Cigarette burns on windowsill, chipped paint and not all lighting was working(complicated switches).
Breakfast was cold continental style ,ham cheese croissants ,cereals etc.Was ok.
Coffee was nice.
Staff all very friendly and helpful, lady on reception said I should have requested a fan.Ill know in future .
There was plenty of parking but I had to park quite a distance from door so im glad I didn't have alot of bags.
All in all a basic budget hotel in a very noisy motorway.Ok in an emergency but I wouldn't like to stay longer than 1 night.

Self

4/10

Poor

02 May 2026

Sindhu

We wanted a place to stay near our friend wjom we were visiting and this was the closest we could find. But I will never come back to this hotel. The room was very small, ac with hot air , tried to open windows and sleep but the traffic noise was a lot. Bed was not comfortable pillows were really bad - developed backache and neck ache after the stay. We wanted a room just to sleep after roaming around but didn’t get any sleep. The price we payed is too much for such poor amenities - rather should have gone for a cheaper hostel- it felt like that.

Partner

10/10

Exceptional

30 Apr 2026

Jeremy

Budget but for the 59.99 price it was just what I needed I’d stay there again definitely

Friends

8/10

Excellent

28 Apr 2026

Wendy

The hotel was very tired and could do with a renovation, mattresses were very old and not the most comfortable.
Plenty of parking however people parking in disabled bays without a blue badge.
The staff were very helpful and friendly.
You get what you pay for and this is a budget hotel, and suited our needs.

Pet

10/10

Exceptional

06 Apr 2026

Zoe

Parking is great.

Partner

8/10

Excellent

31 Mar 2026

Ifeoluwa

Okay 👍

Business Self

8/10

Excellent

29 Mar 2026

Kevin

All round very good

Self

10/10

Exceptional

28 Mar 2026

julie

Lovely staff let’s go from

Friends_and_family Family

8/10

Excellent

25 Mar 2026

ron

The breakfast was nice, the morning staff were fabulous!

10/10

Exceptional

19 Mar 2026

julie

Lovely sfaff clean beds are comfortable ⭐️⭐️⭐️⭐️⭐️ staff friendly helpful

Partner

10/10

Exceptional

16 Mar 2026

Julia

Absolutely brilliant hotel
Staff very friendly and helpful
Rooms are very clean and a packet of Welsh cakes and 2 water's were left in the room a very welcome surprise
Breakfast is continental and enough choices to start your day

Partner

10/10

Exceptional

02 Mar 2026

Julie

Lovely staff very clean parking 🅿️ 😊♥️

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

chris

Basic but clean and comfortable

Friends_and_family Friends

8/10

Excellent

24 Jan 2026

doug

Room clean with facilities for a brew

Business_and_leisure Self

6/10

Pleasant

21 Jan 2026

Adrian

Staff very good. Rooms ok.

Business

10/10

Exceptional

13 Jan 2026

andrew

I've stayed here over a dozen times over the years and never have any complaints.
Always friendly staff
Always very ,very clean
Always great value for money.

I wont go anywhere else when visiting family in the atea

Leisure Self

10/10

Exceptional

30 Dec 2025

David

The staff were very friendly and helpful. For a budget hotel, it was functional and value for money. Very convenient if you are visiting family or for business (just off the M4).

Leisure Family

2/10

Poor

25 Dec 2025

Lydia

The hotel was very basic- which was to be expected- but on arrival (21:00) there were a robust group of men drinking tin beers in the lobby area- it smelt of body odour and stale alcohol. Whilst the receptionist was pleasant and allowed us to have our two caching with us for free (instead of charging us £5 per dog). The room was ‘fine’- no frills but that’s okay- we only needed it to rest after our journey. The trouble started when the fire alarm went off at 23:00-ish. We hurtled out of bed , dogs barking- but it went off. We settled back to sleep thinking it must have been a one off and it can just happen- but it kept happening throughout the night- disrupting and ruining our Christmas Eve. I eventually couldn’t take it any longer and went down to the reception who was already arguing with other guests saying it was an electrical fault- but we could see and smell smoke coming from the breakfast oven in the lobby- clearly the drunken guests and reception staff who had been with them had burnt something and were being irresponsible. It didn’t happen again after 01:00am and I asked for a full refund in the morning when we checked out at 8:30am- god awful experience. Avoid at all costs.

Partner

10/10

Exceptional

24 Dec 2025

Mark

Lovely staff & clean rooms.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Jasett

Lovely staff and clean room

Business

8/10

Excellent

11 Dec 2025

Alan

Plenty of parking, room clean and tidy

10/10

Exceptional

08 Dec 2025

Susan

My Breakfast was not taken at Ibis Budget. But it is usually good continental. The warm was really warm and my wet clothes dried easily.The bed was comfortable . The wifi good speed and the TV had BBC 1.

Self

4/10

Poor

07 Dec 2025

Lisa

On arrival our room had a broken flush on the toilet, excrement on the toilet seat and hairs on the bed. It was 10pm when we arrived. My son was tired and upset. We were moved to another room, thankfully not unpacked. The toilet in this room stank of drains, and then floor under the beds had dirt and crumbs on it. No hand towel, just bath towel. Breakfast was tasty, and beds were comfy,,although my son’s mattress protector had a stain on it, so he removed it.
Won’t be staying again.

Leisure Family

8/10

Excellent

05 Dec 2025

Jorge

Good

Business Self

10/10

Exceptional

05 Dec 2025

Bethan

Parking not required as on foot.Breakfast was presentable and fresh Thank you only had on 3rd Dec

Business

6/10

Pleasant

04 Dec 2025

Robert

I understand that the hotel is right next to the M4 motorway but the road noise was pretty intrusive. I could also hear the lift ping when it arrived on my floor (my room was next to the lift). I tried using ear plugs that I often take away in trips but I could still hear the road noise.

Leisure Self

6/10

Pleasant

04 Dec 2025

Leigh

Room was a little tired with broken parts in the room, the staff were friendly the night of check in - no parking spaces available.

Business

4/10

Poor

30 Nov 2025

Richard

This is very much a budget hotel: you can tell because there are no carpets or mats next to the beds to brush your feet off when you climb in bed, you get one towel each (no hand-towel), there is a little plastic stool in front of the small desk but no chairs and no luggage rack for your bag. The shower has gel but no creams, there is a heater but no air-con, the usb ports do not work, you get a single pillow each. On the plus side the beds are clean and there are fancy down-lighters. But our biggest beef was the hot water which failed totally by the morning: no showering. At least we were offered free b/fast as compensation (not English, continental only but not bad). And the staff were friendly and trying their best. Well, it is called a budget hotel....

Leisure Partner

6/10

Pleasant

30 Nov 2025

stephen

Didnt appreciate how basic the hotel was. Was expecting similar to premier inn or travel lodge

Leisure Friends

10/10

Exceptional

28 Nov 2025

Catherine

Cheap, clean, value for money.

Business

10/10

Exceptional

23 Nov 2025

Shahbaz

Excellent for the money

8/10

Excellent

23 Nov 2025

Jeff

This is a budget hotel next to a motorway. I stay here for work as it is good value for money, has free parking and decent WiFi.

Business

10/10

Exceptional

16 Nov 2025

Philip

We didn't have the breakfast but we can’t skip it in this review. Nice hotel tucked away between the fire station and houses, and very close to the motorway for access. No noise from the traffic

Partner

6/10

Pleasant

13 Nov 2025

Catherine

Spotlessly clean. You’d want to be a dwarf to sit on toilet. It’s a wall mounted toilet which is way too low. Mattress on bed was comfortable Except!!!!! There’s like a rubber sheet or something on it which makes you sweat like mad. BUDGET it definitely is but sorry not for older people. Staff were lovely they did offer to change rooms for us but I was already in the bed.

6/10

Pleasant

10 Nov 2025

Asmah

Great reception on arrival very polite staff. Room had drain odour but it disappeared after opening windows and one towel wasn’t so clean.

The shower needs to be looked at as draining poorly

10/10

Exceptional

09 Nov 2025

David

Really excellent budget hotel

The room was clean, comfortable and very well designed. Only two very mild criticism. You had to put the card in \"head first\" to open the door but a member of staff appeared as if by magic to let me in.
Secondly I brought my own kettle because you said you didn't provide one but I'm fact a kettle was there

Business_and_leisure

2/10

Poor

05 Nov 2025

Samuel

The extractor fan in the toilet didnt work, the sink drained really slowly and every single day our keycard would stop working and we'd have to go and get it reset.

Never again.

Partner

8/10

Excellent

31 Oct 2025

Ricci

The stay was good overall, however only minor issue was TV did not work in room.

Business

10/10

Exceptional

30 Oct 2025

Katherine

The staff were kind and welcoming. Goid value for money.

Leisure Partner

4/10

Poor

30 Oct 2025

adele

Staff were friendly with easy check in.

Room was dated and some areas unclean. Felt more of a hostel than hotel.

Business Self

10/10

Exceptional

19 Oct 2025

Louise

Exactly what it is - budget but great

Lovely and clean, comfy bed, basic room as expected but completely acceptable and very good value, exactly what we wanted

Friends_and_family Friends

8/10

Excellent

17 Oct 2025

Olivia

Basic

Friendly welcome. Room was clean but bedside shelves were missing on both beds, had to use plastic stool as a table or the floor.
Breakfast was plentiful and all you can eat buffet from a selection of cold choices. Croissant, toast, pastries, toast, jam, cheese ham, yoghurt, cereals and fruit.
Car park once again full of commercial vans even though there is a sign that they should use other car park area.
I've stayed a few times and it's always the same, arrive after 6 and have to park up near church. Dark and alone with luggage is not good. That's my only gripe and I don't think it will change.

Its a budget, basic hotel that serves a purpose for convenience for me.
Good comfortable beds. Basic rooms. You get what you pay for. But lovely friendly staff.

Self

6/10

Pleasant

13 Oct 2025

Hannah Paloma

It was okay, but rooms are small

8/10

Excellent

12 Oct 2025

jade

Parking was super easy, receptionist was so lovely and my room was basic, clean and small but fine for just me!

8/10

Excellent

12 Oct 2025

Olivia

Basic

Very full car park, lot of contractor vans, I'm a woman on my own and had quite a dark walk to entrance with luggage.
Receptionist very friendly and helpful. On entering room there was a strange musty drainage smell. Basic room with plastic stool(very uncomfortable) Bed linen very clean and bed comfortable. However it was quite warm in the room and the aircon had been switched to heating mode as it's October. Being on top of a very busy motorway, it's quite, in fact very noisy to have the window open. So I had an uncomfortable night. I did ask for a fan the following day and it was then no problem.
Also I had a problem connecting to WiFi, don't know why maybe it was my fault, just kept saying can't connect.
Breakfast continental, ham, cheese, yoghurt,,croissants, plenty there to help yourself. But pay separately.
Its convenient for me as family live nearby, it's budget, caters mainly to contractors through the week. I wish it was a bit more comfortable.
Staff are really lovely.

Self

6/10

Pleasant

12 Oct 2025

Mr Stephen H

Low toilet

It was ok except the toilet is every low like a school and the bathroom pod badly designed.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Phil

Good

6/10

Pleasant

01 Oct 2025

Janet

The accommodation was basic but clean. The staff were very helpful. The receptionist gave me a downstairs room because I'd just had a knee treatment. Only downsides were the lack of toilet paper, only a bit of a roll was left and no spares. Also, it was a wet room and the water didn't drain away. It ended up by the toilet and the door and I was paddling in it.

Business Self

8/10

Excellent

29 Sep 2025

Shelley

Room was small, toilet was extremely low so everytime i used it it thought i was falling

Partner

8/10

Excellent

28 Sep 2025

Kim

Nice for the price

Only stayed one night so didnt venture out only to the loca harvester

Friends_and_family Family

8/10

Excellent

25 Sep 2025

Mr Ioannis

Very good value for money!

Business Self

6/10

Pleasant

22 Sep 2025

Mr Paul

Toilet room is too small

Leisure Friends

10/10

Exceptional

22 Sep 2025

Nilpa

Clean and comfortable.

Leisure Partner

8/10

Excellent

19 Sep 2025

Theresa

The staff at this property are outstanding. Very kind and helpful. Very professional. The property on the outside could use a little facelift but for the price value was excellent. The rooms inside are clean and simple. Do you have everything you need. I will stay here again

Leisure Family_with_children

8/10

Excellent

14 Sep 2025

Kelly

Very friendly reception staff.

Leisure

8/10

Excellent

10 Sep 2025

David

The staff gave a very friendly welcome.
The room was bright, clean and functional.

10/10

Exceptional

08 Sep 2025

Caroline

Excellent value and Immaculate

I stayed for 2 nights for a convention at the ICC in August 2025. The location was really convenient - just a 5 minute drive on the M4 and was excellent value.
Free on site parking when I arrived.
Staff were very helpful and friendly. Extra tea and coffee provided as soon as I asked etc.
My room was small but had everything I needed and it was absolutely immaculate.
I was very impressed overall and would definitely stay here again.

Self

10/10

Exceptional

05 Sep 2025

David

Just what I needed. 👍

Business

4/10

Poor

03 Sep 2025

MARK

This is definitely a BUDGET hotel !

This is definitely a BUDGET hotel ! It's true that you get what you pay for, so do not expect too much. I've stayed in several Ibis hotels before, admittedly in France, but I won't be staying in this one again. Staff are great though.

Friends_and_family Friends

8/10

Excellent

31 Aug 2025

Martin

Friendly staff, facilities as advertised

8/10

Excellent

29 Aug 2025

Robert

Excellent for the price

It’s extremely basic, but that’s what you pay for. It’s very clean, compact, they provide you with shower gel and shampoo which I thought was good. Beds were very clean and comfortable. It’s very loud next to a motorway. Staff are friendly. Shower had good water pressure, towels nice and fresh.

Partner

10/10

Exceptional

26 Aug 2025

Sarah

quick stay one night clean and quiet

10/10

Exceptional

25 Aug 2025

Jordana Lauren

Friendly and helpful staff at reception. Rooms were small, with the shower and sink in the main room rather than in a separate bathroom. The beds were comfortable and the room was quiet. It was also very easy to get onto the motorway from the hotel.

Leisure Partner

6/10

Pleasant

23 Aug 2025

Martha

First time with ibis

Very basic.
Bedside table was too small for a phone, tablet and drink
Comfortable bed
EV chargers not available despite being the reason for picking this hotel

Self

8/10

Excellent

22 Aug 2025

Sion

Basic no frills hotel - but for a nights sleep can’t go wrong

Business

8/10

Excellent

15 Aug 2025

Debbie

Place is definitely budget but has all you need for 1 night. Bed is very comfortable. Walking from the main road would be a bit daunting in the dark so accessing shops and pub is limited.

Leisure Self

10/10

Exceptional

14 Aug 2025

Jason

Great value hotel

Great budget hotel.
Decent room and free parking.
Ideal for a trip to Newport or Cardiff.

Business

8/10

Excellent

14 Aug 2025

William

Rooms are very clean and air conditioning is brilliant in this weather

Self

6/10

Pleasant

13 Aug 2025

Melissa

This was a one night stop over due to travelling, rooms clean, although basic

4/10

Poor

10 Aug 2025

Andrew

Poor stay

The overall condition of the hotel was poor and needs a major update in all areas. Paid £8 for the breakfast which had very limited choice and not worth the money.

Business

10/10

Exceptional

07 Aug 2025

Derek

Great Stay !!

Great stay, staff friendly & welcoming, room although compact had everything you needed.

Business

8/10

Excellent

30 Jul 2025

Krzysztof

Next to highway in 20m distance, not restaurants inside

Business Friends

10/10

Exceptional

27 Jul 2025

James

Does the job

Clean, quiet and very helpful staff. No complaints

Partner

10/10

Exceptional

24 Jul 2025

Denyse

Suited our stay and staff very helpful.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Laura

Staff were professional and friendly. Easy check in. Room basic but clean. Beds were comfortable. Would book again.

Leisure Family

6/10

Pleasant

22 Jul 2025

Dawn

Would like to thank ibis as originally I had booked with Bella villa who cancelled my booking with no reason ( probably upped the price as there was a concert on)
The Location was great 7 mins from train station.

Leisure Family

10/10

Exceptional

16 Jul 2025

Gary

Budget hotel as in title.Clean,staff friendly and helpful.Very good for what you pay would go back.

Leisure Family

10/10

Exceptional

14 Jul 2025

Ian

Stereophonics