Name: Mercure Berlin Tempelhof
Address: Hermannstrasse - Eingang Rollbergstrasse, 214, Berlin, 12049, DE

10/10

Exceptional

25 Jun 2026

Janet

Awesome customer care! Great food.

Partner

10/10

Exceptional

02 Jun 2026

Kris

Great stay for the price. Well exceeded my expectations!!

Self

10/10

Exceptional

01 Jun 2026

Chris

Perfectly situated for staying at for Hyrox Berlin, breakfast was laid on early enough for first wave competitors and had an impressive selection. Room was exceptionally clean and comfortable and the staff were friendly and fluent in English. Very reasonably priced.
I will definitely stay here again for next year’s visit, thanks 👌

Partner

2/10

Poor

19 May 2026

E

I booked a two person room. Checked in with my fiancee. The staff member on reception only checked me in as one person and so we were not allowed two breakfasts. Very poor and unhelpful staff. Thumbs down.

Partner

8/10

Excellent

23 Apr 2026

DEDE

Sewage smell in lobby. Floors fine.

8/10

Excellent

16 Apr 2026

Chris

Everything was good except the bathtubs didn’t drain water and the hotel smelled like a sewer. Obviously there was a plumbing problem and the hotel tried spaying perfume everywhere to try to cover up the smell. Other than that everything was fine.

Friends

8/10

Excellent

09 Apr 2026

Patricia

Room was clean. Housekeeping was very good about responding to the things we needed.
Only food availalble at the hotel was breakfast daily. Food was available at the bar for a limited menu.

Partner

10/10

Exceptional

28 Feb 2026

Antony

The front desk staff were friendly and helpful. We arrived early but they allowed us to leave our cases in a safe place. The check-in was very good. The room was spacious, clean and well maintained. The breakfast was very comprehensive waith a large selection

Partner

8/10

Excellent

08 Feb 2026

Thomas

Everything was fine

Partner

8/10

Excellent

01 Feb 2026

Michael

For anyone attending an event at the Estrel Centre, the Mercure Berlin Templehof is a great location as it's a 10 minute cab ride away. There is also a huge Supermarket just minutes away for snacks.
The management and staff are extremely helpful, the rooms are comfortable and good value.

Business

8/10

Excellent

27 Jan 2026

Benjamin

Staff was friendly and helpful.

10/10

Exceptional

14 Jan 2026

Matina

Comfortable, clean, great service, excellent location

Leisure Self

10/10

Exceptional

14 Jan 2026

Matina

Comfortable, clean, great service, excellent location

Leisure Self

10/10

Exceptional

24 Dec 2025

Ann Marie

Rooms were functional for travelers, staff was attentive and helpful. Clean and warm

Leisure Family

8/10

Excellent

24 Dec 2025

Susan

The room was very clean and spacious. The hotel was really well placed for our needs.
The room was far too warm and we could not turn the heating down sufficiently.

10/10

Exceptional

05 Nov 2025

Barbara

Room where spacious. Very friendly bar tender. Loved the easy access to the town

Business Friends

10/10

Exceptional

13 Oct 2025

Manpreet

Great stay

Business

6/10

Pleasant

12 Oct 2025

Perla

hotel was ok although there was a non- fresh smell as one approached the first floor breakfast area

Self

10/10

Exceptional

06 Oct 2025

David

Quiet, clean, comfortable room in great location near Hermannplatz. The U-bahn at Boddinstrasse is 5 mins walk.

10/10

Exceptional

17 Sep 2025

Laleh

Used it for proximity to concert

Leisure Partner

8/10

Excellent

17 Sep 2025

Clare

Very comfortable and clean. Simple. Exactly what I needed.
I love that I had a bath in my room and the I could turn the air con off and open the window.

Business

8/10

Excellent

04 Aug 2025

Andrea

Convenient

Leisure Self

6/10

Pleasant

27 Jul 2025

Maria

Rooms need updating

10/10

Exceptional

25 Jun 2025

Keith

Great location and a good hotel. Staff friendly. Some renovation happening in the foyer. Room size and facilities good. Area great - near metro, Lidl supermarket and lots of bars and eateries near this hotel.

Partner

6/10

Pleasant

21 Jun 2025

Brian

The hotel is fine no problems. It’s very functional but nothing special and overall it’s pretty basic

Self

10/10

Exceptional

12 May 2025

Seyedbijan

I really enjoyed staying at this hotel.

Business

10/10

Exceptional

06 May 2025

Mark

Picture Perfect

Lovely old hotel and very well looked after

Friends_and_family Friends

10/10

Exceptional

03 May 2025

Michelle

I really enjoyed my stay at the Mercure Hotel, it was quiet and clean . Staff was nice and helpful. I think it would be really nice to have a few benches outside to sit on and a laundry room that guest could use (and pay for) would be excellent. We stayed a total of 11 days and I thought the hotel had a laundry room (could have been my mistake) so we had to take our laundry out. The breakfast was excellent. We again really liked our stay and when we return next year hope to stay at your hotel again.

10/10

Exceptional

17 Apr 2025

Vernon

Did what was required. A well priced clean stay with a bath.

Maybe coffee in room is room for improvement as we get used to Nespresso these days. Those little packets deserve to be in the past. But still 9.5 out of 10.

8/10

Excellent

11 Mar 2025

Ruth

Convenient location but noisy rooms on roadside

Friendly staff, and conveniently located for a conference I was attending nearby, but the rooms overlooking the road are very noisy and exceptionally hot.

Business

10/10

Exceptional

03 Mar 2025

Verified traveler

Great location, handy for Underground, shops and Templehof Airport by bus. Bed so comfy and bonus of relaxing bath.

Self

10/10

Exceptional

10 Feb 2025

Pavol

Pav181

Nice hotel, but parking is bit expensive and little confusing

Business

10/10

Exceptional

02 Feb 2025

Michael

Convenient location and comfortable hotel.

Excellent location if you have business at the Estrel Convention centre, a ten minute cab ride away. Shops are nearby if you need anything and the staff are very helpful & friendly.

Business

10/10

Exceptional

30 Dec 2024

Russell

Very good hotel in perfect location

Leisure Self

10/10

Exceptional

24 Dec 2024

Abir

Good location; close to public transportation.

Good location in the city, very close to the Boddinstrasse Metro station. Bar and restaurant on site. Staff was friendly and efficient.

Friends_and_family Family

6/10

Pleasant

09 Oct 2024

David

Water drainage very poor

Leisure Partner

10/10

Exceptional

19 Sep 2024

Craig

Really helpful staff at check in.
The hotel has its own car park - you can take the elevator straight to your room when you park.
Also - unlike many city hotels, the parking charge is very reasonable.
Nice rooms, good breakfast.

Business

2/10

Poor

28 Aug 2024

Florence

Avoid this hotel at all cost

I had booked to stay there 2 night for work. The hotel's air conditioning was broken and was spewing hot air, so much that it was hotter in the room than outside (in the summer). I mentioned it to the front desk and they could not care less. overnight, I was woken up in sweat due to the heat and had to call to get a fan. It was the worse night I ever had. The next day, I checked out and went else where. The front desk was apathetic and could not care. It was a terrible hotel and I would not recommend it.

Business

10/10

Exceptional

26 Aug 2024

Kevin

The staff were absolutely fabulous and helpful

Leisure Self

10/10

Exceptional

30 Jul 2024

Marvin

Easy travel to different parts of Berlin Lots of good local restaurants for an affordable price.

Leisure Family

8/10

Excellent

21 Jul 2024

Yana

There are was ni WiFi. The rooms were comfortable.

Leisure Family

8/10

Excellent

12 Jul 2024

Carl

Would recommend this hotel. Quiet, clean, reasonably priced room. Good location close to train connections and food. Thank you!

Leisure Family

6/10

Pleasant

06 Jul 2024

Diego De La

Great staff, clean rooms, area is convenient and relatively close to restaurants and bars

Leisure Self

8/10

Excellent

30 Jun 2024

Michael

Charge for parking was too expensive, and the AC was inadequate for the temperature. Otherwise a great stay.

Business_and_leisure Family

8/10

Excellent

17 Jun 2024

Kristian

Reasonable for the price

Hotel was perfectly fine though a little dated and the mattress was quite worn and not the most comfortable. Large room though and a big TV with plenty of options. The room was clean but there was a very odd smell in the lobby. I liked the location and it was easy to get around the city via the nearby U-bahn station

Friends_and_family Friends

8/10

Excellent

07 Jun 2024

Anke

Furniture/style somewhat outdated but all clean and in good shape. Air conditioning was loud and not working properly

Friends_and_family Family

10/10

Exceptional

13 May 2024

isabella

amazing for the price

beautiful hotel, great price, great location, kind staff and pretty much some one is at front desk 24/7

Self

8/10

Excellent

08 May 2024

Tanya

Good location

10/10

Exceptional

08 May 2024

Peter

We opted for one of the premium rooms and we were glad we did so. It was extremely comfortable, well equipped and spacious, with a good view out over the city. The room contained a safe, tea and coffee making facilities, spare bedding etc. Neukölln is not necessarily everybody’s idea of a holiday destination, but we were pleasantly surprised. It has a very cosmopolitan and buzzy feeling about it. It is within easy reach of Templehof and Hasenheide, and a short underground journey from the centre of Berlin. We would certainly stay there again.

Leisure Partner

8/10

Excellent

24 Apr 2024

Amber

Staff were welcoming and helpful
Breakfast was brilliant. Excellent choice and plenty of it.
Wifi in room was very poor, constantly dropping out and fairly useless
Hairdryer didn't work
Air conditioning didn't work - temp said 19.5 degrees but that was as low as you could go and the room was still really hot. Couldn't sleep with the window open as far too much street noise and sirens.
Showering flooded the bathroom floor as the shower screen had a gap of about 1\" above the edge of the bath

Leisure Friends

10/10

Exceptional

31 Mar 2024

Irene

Good location near tube station.

Leisure Partner

6/10

Pleasant

05 Feb 2024

Michael

Could do much better!

I have stayed at this Mercure previously and it was quite nice, comfortable and conveniently located. I usually do recommend this hotel. On this occasion, the experience was memorable but for different reasons.
Arriving in the afternoon, there was a line of customers waiting to be checked in, my wait was 25 minutes, it took far less time in passport control than check-in. On the second day, owing to what I later learned was a flood in another room, the water supply was cut off - no one knocked on the door to explain this and as the telephone did not work in the room, I could not inquire about this. My day began with limited ability to finish my morning routine, luckily there was a bottle of water but... overall not good!
The lamps all include dim, tinted bulbs and even with each lamp turned on, the lighting is poor, even in the bathroom.
The black-out curtains would have worked perfectly but, they did not fit the window completely so, there was outside light coming into the room either in the middle where the curtains did not meet or from both sides of the wall.
The TV remote was malfunctioning so there was no way to adjust the volume.
Unfortunately the 220V outlet did not allow for a standard shaver plug to work, it required an adaptor which most experienced travellers do take with them so at least I could use this.
Little things like this do add up and does affect the overall experience whether business or leisure, I will think twice about booking at this location again.

Business

6/10

Pleasant

26 Jan 2024

Benjamin

I would stay here again

Business Self

10/10

Exceptional

17 Jan 2024

Benjamin

Simple and easy. Not a place to hangout but a good place to land, rest and come back to.

Business Self

6/10

Pleasant

04 Dec 2023

Rufus W

Its served its purpose and was decent to stay at. Shower was kind of annoying as water goes on the floor, but good pressure and temperature. One front desk guy was pretty snippy at checkout. The rest of them were ok and said hi when I came and went during my stay. I liked the neighborhood and it was close to transit or easy Uber

Leisure Self

8/10

Excellent

24 Nov 2023

Miriam

Nice place

Leisure Partner

6/10

Pleasant

14 Nov 2023

Mark

Free wifi doesn't work

Check in was fine room is spacious and modern but far from the elevator. The free wifi is a joke it doesn't work and they make you pay 8 euro a day for wifi that does work. Very annoyed won't stay again due to this Malpractice

Self

10/10

Exceptional

13 Nov 2023

Lester

I would stay here again

Great staff a little dated but clean and comfortable nice food.
I would stay here again

Friends_and_family Friends

10/10

Exceptional

31 Oct 2023

Andrew

Nice, helpful staff. Good room, bit dated in style but not in a bad way

Leisure Self

8/10

Excellent

28 Oct 2023

Benjamin

Always nice to stay here.

Business Self

10/10

Exceptional

15 Oct 2023

John

This is a solid business class option in the area. It is not a great location for tourists, although there is an S-Bahn station just a block away that makes it easy to get wherever you want to go. For my purposes (visiting family), this hotel was very conveniently located and I would stay here again.

What really sets this hotel apart in my opinion is the quality of the staff. I had to deal with an emergency during the stay, and the staff was super helpful and kind; I really can't praise them enough.

Leisure Family

10/10

Exceptional

06 Oct 2023

Clare

Good quality hotel

Easy to get to the hotel on the U8 underground line and then only a few min walk. With a fantastic bakery right by the station! On this line you can easily get to all the sights and main attractions of Berlin.
The hotel was very comfortable English was spoken and service was excellent. The staff were able to help with any queries.
The room had comfortable beds and everything you would need nice toiletries and a kettle. Breakfast is a buffet with a really good choice of good food. Good hotel good value. Recommend.

Friends_and_family Family

10/10

Exceptional

05 Oct 2023

Benjamin

Always nice to stay here. Love the breakfast.

Business Self

8/10

Excellent

26 Sep 2023

Karl

Good location, great overall service.
The ambulances were blaring and driving by all day and night. Not sure if the hotel is close to a hospital or emergency room. It was very obvious from the first day on.

Leisure Self

8/10

Excellent

02 Sep 2023

Ian

A little out of in city centre but accessible from the airport. Utahn station very close. Plants of shopping and eating nearby.

10/10

Exceptional

20 Aug 2023

Benjamin

I wil

Business_and_leisure Partner

8/10

Excellent

30 Jul 2023

Anthony

Room was nice and big. Tv was way to small. Also tub is too high. Have a bad knee and had issues getting in and out

Leisure Friends

4/10

Poor

03 Jul 2023

Tiaisha

The bed was hard as bricks!

Leisure Friends

6/10

Pleasant

15 May 2023

Verified traveler

Basic amenities, nice staff, but would not visit again. Hotel room was uncomfortably hot at night, unable to turn the AC any lower. Received extra pillows but they were all flat and nothing to fluff. Hotel restaurant was closed during our stay, but the bar was open. Not much variety in the bar menu, with seating feeling awkward (open area in the lobby).

Partner

10/10

Exceptional

23 Feb 2023

Mike

Football trip to berlin

Nice hotel , paid for breakfast a couple of times and was very nice . Hotel very clean and tidy .

Friends_and_family Friends

10/10

Exceptional

05 Feb 2023

Zuzanna

Recommendable

Great hotel. Clean room, spacious. Close proximity to metro and Huxleys Neue Welt.

Self

10/10

Exceptional

31 Jan 2023

Pauline

The rooms were lovely and warm and had everything you needed for a comfortable stay. And a view of the street was great too

Partner

6/10

Pleasant

17 Jan 2023

Denis

Give us some light

Hotel is a little dated, but comfortable enough. It was the best option in the area in which we wished to stay and would have received a better rating but for:
a) It was the darkest hotel room we have ever stayed in. There were a few auxiliary lights, but no main ones and nothing to enable one to read in bed
b) The air conditioning/heating system was very noisy.

Partner

8/10

Excellent

18 Nov 2022

anna

Good hotel in Templehof area of Berlin. Easy access to public transport. Endless cafes, restauarants grocery stores.

Friends_and_family Family

8/10

Excellent

13 Oct 2022

Mark

Well situated - excellent breakfast

The hotel was ideally situated for our needs (I was there with 4 colleagues for a conference in another venue). A very friendly reception and my room was spacious and comfortable, though too hot and with the window open there was quite a lot of traffic noise late into the night!
Breakfast was exceptional, loads of variety and well presented. With more time I would happily have spent several hours sampling the delights.
The basic free wifi was pretty slow - I'd expect more as a business visitor in 2022!

Business

10/10

Exceptional

28 Sep 2022

Diego

Clean and good size room

The room was pretty big, clean and comfortable. For me the only issue is the limitation on the A/C temperature, I had to sleep with the window open in order to get the room cold enough for my comfort.
Other than that, the only comment to make is the half block you have to walk to get to the front of the hotel. There is a pretty important street, the subway station is on that one, you walk toward the hotel and when you reach a corner you have to walk 1/2 block to reach the entrance, that half block does not have a single light and there are no stores either, so, at night I'm not sure how safe it is.

Friends_and_family Friends

10/10

Exceptional

23 Sep 2022

eileen

The staff is kind & helpful. Super convenient location. Lovely array of options at breakfast. I will definitely return.

Leisure Self

8/10

Excellent

24 Jul 2022

Daniel

Great location and good sized rooms

Business Self

10/10

Exceptional

21 Jun 2022

Verified traveler

Great stay

The staff was super friendly and accommodating: I asked for a nespresso machine to be added to my room, so they provided it free of charge. The room was spacious and clean. The only issue for me was the size of the single bed, which was very small. I know this is standard in Europe, but it took a couple of nights to get used to it without falling off!

Friends_and_family Friends

8/10

Excellent

02 May 2022

Olusayo

The building was clean, tidy up nicely, good location, close to supermarkets and eateries. The hotel breakfast was okay but bacon and sausages were too salty. Well, I replced them with mix-fruits, eggs and yummy croissants. Yes if I have something doing in that neighborhood I will use them again. Thanks for having me.

10/10

Exceptional

07 Mar 2022

Tony

Very near to Templehof Airfield which is now a massive park. Close to the excellent Kindl Museum (art gallery) the hotel is in a quiet location and near to public transport.

Leisure Partner

8/10

Excellent

30 Jan 2022

Keith

Clean, well located, helpful staff, a good place to stay in Neu Kolln

Business_and_leisure Self

10/10

Exceptional

08 Dec 2021

Verified traveler

Great stay

Comfortable and quiet room. Very friendly and helpful staff. Great location.

Self

10/10

Exceptional

01 Nov 2021

Mikael Struer

Location

Leisure Family

6/10

Pleasant

23 Aug 2021

Verified traveler

Great location, service improvement required

For the price, one cannot complain. The hotel is clean and comfortable with great proximity to the airport (25 minutes by Uber). Uber cost to hotel was 33 euros and taxi was 50 euros.
My one complaint is around the service. The check-in staff were very friendly but the evening staff were VERY rude. We were quite surprised and it affected our perception of the hotel.
Additionally, I had reserved a superior room and my friend reserved a standard room. We reserved separately but he was given a much nicer room with a balcony. Why did I pay the extra cash if I was only given a \"standard\" room? My recommendation is don't spend the extra money.

Partner

2/10

Poor

08 Aug 2021

Verified traveler

Staff need some retraining in customer service

Shocking staff attitude booked and paid for a double room and got a twin when asked about it I just got a
I don’t care reply.

Self

8/10

Excellent

05 Mar 2020

Elizabeth

Business trip

The hotel was fine for my solo business trip but it was not as clean as I would expect from a 4* hotel. There was an empty haribo packet next to my bed on the floor! Breakfast was great and the service I received on check in late Monday night was also great. Check out on Wednesday morning was not met with the same service, the couple on the desk were more interested in eachother!

Business Self

10/10

Exceptional

04 Mar 2020

Verified traveler

Lovely comfortable hotel, in walking distance to where I needed to be. Close to underground and easy to get to the airport

Friends_and_family Family

10/10

Exceptional

07 Feb 2020

Rudy

All is perfect. I always book this hotel each time I travel to Berlin

6/10

Pleasant

01 Dec 2019

Charles Peter

Replacement of toilet articles very slow and stingy. No bar soap provided after the first day.
No room makeup on the first day -- apparently you MUST put the \"make up room\" sign outside to have that service.
Air con/heater was very noisy.

Business

6/10

Pleasant

15 Nov 2019

Alexander

I liked the location and the size of the room. It’s a bit functional but in my opinion, well worth the money.
HOWEVER, the fact that I could not even get a crust of bread after 11pm was annoying and in the subsequent night, not even at 10:45pm.

Friends_and_family Family

10/10

Exceptional

12 Nov 2019

paul

great service and staff!!
offered me coffee and early check in.. after a narduous trip to get to berlin.

Leisure Self

8/10

Excellent

30 Aug 2019

Michael

Great location

Nice hotel, just around the corner from a subway station and then two stops to the circle S-Bahn line, so super-convenient. Hermanstrasse is crowded with little kebab, pizza, and noodle shops. I didn't spend much time in the (very large) hotel room though. There were coffee capsules, a comfortable bed, plentiful hot water, and that was about all I needed. Only complaint was the wireless was down the last night I was there.

Business

8/10

Excellent

12 Aug 2019

Verified traveler

Lovely hotel the right location for us, set in mainly Turkish area of east Berlin great links to underground and buses, small independent bars and restaurants cheaper than the centre, great for vegan and vegetarians. Only slight moan- only 2 packets of coffee and not enough milk, but having a fridge in the room mean buying from the local store and keeping it in the room, breakfast was expensive but glorious

Friends_and_family Family

6/10

Pleasant

30 Jul 2019

Andrew

Just meh

I can't believe this is 4 star level. It was clean and neat but incredibly basic. The only light source in the bedroom were two low light lamps, great for mood lighting but kinda useless when you need some actual light. The breakfast I only had once as it was €20 and incredibly basic, even by Mercure standards, the dining area was clean and pleasant though, if a little cramped. The staff were friendly and polite but when there was an issue with my room (two singles instead of the double I booked) they kinda just shrugged and pushed the beds together and claimed there were no other doubles free during my 4 night stay. If you told me it was a 3 star I'd have been pleasantly surprised, but as it's supposed to be a 4 star it was pretty disappointing.

Self

10/10

Exceptional

29 Jul 2019

Miss

Good location, decent-sized room, easy check-in, good housekeeping.

Partner

10/10

Exceptional

11 Jul 2019

Verified traveler

Everything since arrival has been perfect. I couldn’t be better pleased.

Friends_and_family Family

4/10

Poor

08 Jul 2019

Alison

Terrible service

Whilst the hotel was fine albeit very outdated and the price reasonable, we were so disappointed with the service. We were made to feel unwelcome for our whole stay. In particular, we had the receptionist knocking on our door asking us to check out a day earlier than our departure day. When I told her we had booked and paid until the next day she just said she would go and check the reservation and then we did hear anything from her (or get an apology for asking us to check out). That day, both cards to our room stopped working and then another receptionist was so rude and blamed us for the card not working.

I would not recommend this hotel.

Partner

8/10

Excellent

30 Jun 2019

Verified traveler

Good value! It’s a bit out of the way but the U Bahn is a block or so away across the street

Leisure Partner

8/10

Excellent

15 Jun 2019

Verified traveler

Great hotel in a good location with good transport links