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Apartamentos The Arc Carra S

Porto and North of Portugal · Portugal

Rua De Sa O Joa O 48View location

9.4/10Excellent392 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Neighborhood10.0/1010.0
Value9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Apartamentos The Arc Carra S

Enjoy stunning terrace views at Apartamentos The Arc Carrís, located in Porto's Centro/Baixa district, a short walk from the historic center and Ribeira Square. This aparthotel offers complimentary Wi-Fi, a daily buffet breakfast (available for a fee), and in-room kitchens equipped with full-sized refrigerators, ovens, and microwaves.

Each of the 16 guestrooms also features a separate sitting area and a 32-inch flat-screen TV. The Porto Cathedral is just 0. 5 km away, while Livraria Lello is 0. 8 km from the property.

Read more about this hotelShow less

With a stay at Apartamentos The Arc Carrís in Porto (Centro / Baixa), you'll be steps from Porto Historic Center and Ribeira Square. This aparthotel is 0.3 mi (0.5 km) from Porto Cathedral and 0.4 mi (0.7 km) from Dom Luis I Bridge.

Make yourself at home in one of the 16 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.

Featured amenities include a 24-hour front desk and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The check-in location differs from the property location. Check-in location: [Rua Dom Henrique, 1]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Porto Historic Center 0.1 km / 0.1 mi
Stock Exchange Palace 0.3 km / 0.2 mi
Rua das Flores 0.3 km / 0.2 mi
Duoro River 0.4 km / 0.2 mi
Infante Square 0.4 km / 0.2 mi
Ribeira Square 0.4 km / 0.2 mi
Ferreira Borges Market 0.4 km / 0.3 mi
House of the Prince 0.4 km / 0.3 mi
Porto Cathedral 0.5 km / 0.3 mi
Sao Bento da Vitoria Monastery 0.5 km / 0.3 mi
Church of Sao Francisco 0.5 km / 0.3 mi
Teatro Nacional São Joáo 0.6 km / 0.4 mi
Parque das Virtudes 0.6 km / 0.4 mi
Avenida dos Aliados 0.6 km / 0.4 mi
Dom Luis I Bridge 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 16
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Lift access
  • Terrace
  • Breakfast
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Apartamentos The Arc Carra S

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Apartamentos The Arc Carra S

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DUPLEX SUPERIORAPARTMENT • DUPLEX SUPERIORAPT.DP-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DUPLEX SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Apartamentos The Arc Carra S

    APARTMENT DUPLEX SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DUPLEX SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DP-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DUPLEX SUPERIORQUADRUPLE • DUPLEX SUPERIORQUA.DP-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DUPLEX SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Apartamentos The Arc Carra S

    QUADRUPLE DUPLEX SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DUPLEX SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DP-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DUPLEXQUADRUPLE • DUPLEXQUA.DP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Apartamentos The Arc Carra S

    QUADRUPLE DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Apartamentos The Arc Carra S

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Apartamentos The Arc Carra S

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Apartamentos The Arc Carra S

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DUPLEXAPARTMENT • DUPLEXAPT.DP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Apartamentos The Arc Carra S

    APARTMENT DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Apartamentos The Arc Carra S

9.4
Excellent
392 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Neighborhood
10.0 /10
Value
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
03 Jun 2026
Jinn
It is spacious and within walking distance of most of the tourist spots. However, the bathroom glass screen was not sufficient to prevent splashing while showering. Overall, it was quite a pleasant stay.
Family_with_children
10/10
Exceptional
20 May 2026
Imaru
Everything was great. Prime location.
8/10
Excellent
17 May 2026
Lisa
It would have been nice if someone could have shown us where the apartment was and how to get in. The apartment itself was great, could have used a box of tissues but otherwise had everything we needed and the location was amazing with a great little balcony. Breakfast was terrible, they couldn’t turn the tables over quick enough for the number of guests staying at the hotel, one morning there was no coffee or juice.
Partner
10/10
Exceptional
11 Feb 2026
Shui
Clean room. Spacious. Location.
Leisure Partner
10/10
Exceptional
27 Dec 2025
omar
Amazin apartment, everything was really clean, all you need to spend the perfect vacations
Leisure Family
10/10
Exceptional
06 Dec 2025
Alex
Lovely room with a view from the open window to the river . Clean and central to the Ribeira district. Walkable to
2/10
Poor
21 Nov 2025
Bikash
Felt completely neglected. Staff were dismissive, rude, and kept bouncing me back to Expedia instead of helping. The room was listed as “sleeps 3,” yet only had one double bed. When I raised the issue, the front desk ignored my concerns, doubled down on me and said they couldn’t do anything, and reach back out to expedia and left me feeling helpless. I ended up sleeping on the floor so my wife and 5-year-old could use the bed. I am requesting immediate action regarding a highly misleading listing and a deeply upsetting hotel experience connected to my recent stay


Leisure Family_with_children
10/10
Exceptional
16 Oct 2025
Leah Ann
Perfect location!
Leisure Family
10/10
Exceptional
28 Sep 2025
Daniel
Beautiful apartment a few steps away from the water, shopping and restaurants.
Leisure Friends
10/10
Exceptional
27 Sep 2025
Julio
Great location. Room was clean and large. The only thing off putting was the smell in the entrance to the building. Also, the front door of the building was supposed to be only accessible by using a lock code but we were able to open the door just by pushing it. Property should fix this security loop hole.
Leisure Friends
10/10
Exceptional
22 Sep 2025
Nicole
Very clean, great location and our suite had a small view of the Duoro River. Although advertised as soundproof rooms, you can still hear guests when they are in the hallway by the elevator. We still enjoyed our stay!
Leisure Partner
10/10
Exceptional
26 Aug 2025
Michel
Fantastic apartment in an ideal central location. Parking not ideal and quite expensive in the area , shop before arriving .. else this place is perfect!! Highly recommend
Leisure Family
6/10
Pleasant
09 Aug 2025
Colin
Fantastically placed to experience the old Part of Porto, and in walking distance to all the major sites.

The maintenance team need extra staff as there were many items requiring fixing, that were never fixed.
Leisure Partner
10/10
Exceptional
07 Aug 2025
David Fergus
Nice comfortable apartment. Black out blinds and sound proofing was effective. Could get a little noisy with the occasional motor bike coming through the tunnel. Staff were great and just 2 mins walk from the river. Beautiful.
Leisure
10/10
Exceptional
12 Jul 2025
Larissa
Even though we were at street level it was quiet. The air conditioner was a welcome relief on a hot day.
Leisure Family
8/10
Excellent
05 Jul 2025
Dan
We really enjoyed our stay the the Arc Carris apartments. If you are looking to be in downtown Porto close to grocery, restaurants, shopping, etc you cannot beat this property.

The property management was also excellent to deal with us. When our flight was delayed on our check out day they allowed us to check out late and stored our bags for very cheap so we could enjoy the day in Porto.

Our one recommendation would be to fix the hot water situation. The temperature of water that came out of the shower was erratic, constantly changing on its own.
Leisure Family
10/10
Exceptional
28 Jun 2025
Fabiola
It was great, safe and very spacious
10/10
Exceptional
04 Jun 2025
MIRNA
Everything worked out perfectly. Since we had read the reviews we knew about the check in process. Our concerns were rapidly addressed and we had a nice and smooth stay. Despite the location of the apartments in such a busy area of Porto, the windows were soundproof and we slept well. Breakfast was lovely and the staff very helpful.
Friends_and_family Family
10/10
Exceptional
28 May 2025
Marie
I highly recommend staying at the Apartamentos The Arc Carris when you are in Porto. Beautiful modern room, kitchen and bathroom. A large deck with table and chairs overlooks the street. One block away from the river. A unique feature is the entrance. It takes you through a large one way window. Very Alice in Wonderland like. I was staying there alone and felt incredibly safe.
Leisure Self
10/10
Exceptional
25 May 2025
Simranjit
Great location and big apartment.
Leisure Partner
10/10
Exceptional
23 May 2025
Susan
The apartment was very well presented, clean and spacious. It’s in a great situation, near the river, with lots of drinking and dining places nearby.
We booked a breakfast option at an extra cost and I would not recommend that - better to find a breakfast elsewhere.
The apartment itself was exceptional though and I would definitely recommend a stay there.
Leisure Partner
10/10
Exceptional
08 May 2025
cheryl
Right in the heart of Porto
8/10
Excellent
17 Apr 2025
Rebecca
We had a good stay overall, but want people to go in the trx with their eyes open... It's in a very busy and popular area so there's good and bad with that. Good is everything a tourist wants to see is within walking distance. But then there are always loads of people hanging out at the street-level door to the property, including a pan handler who will tell you every day it's his birthday. He's also working with the convenient store clerks next door and the female pan handler across the road, so be aware of all that. Other than that, once you get inside, the property is modern, spacious, nicely decorated, but with a few minor maintenance issues like shower drain is slow, and bathroom sink leaks so everything you place under it will get wet... But I also didn't pay that much so overall solid.
Leisure Partner
10/10
Exceptional
16 Apr 2025
Katherine
This property is located right in the heart of the waterfront tourist area, close to dining options and plenty of beautiful sights. There is also a small grocery next door. The apartment itself has a beautiful view from the small balcony, but you have to go out onto the balcony to see it. I loved the way the doors opened to the outside to enjoy the fresh air. Our only complaint was that the bed pillows were ridiculously thin. Everything else was wonderful! Can be a bit noisy due to location, but we would stay here again.
Partner
10/10
Exceptional
28 Mar 2025
Chelsea
The Apartments were great for our one week stay. Having the extra space compared to a hotel room was greatly appreciated. The apartments were clean and well maintained. The location is perfect since you’re less than a 5 minute walk to the Duoro River, Don Luis Bridge and many restaurants.

The only small confusion was where to check-in and access the apartment on the first day since you have to check- in at the main hotel and then cross the street to get to the apartments.
Business_and_leisure Partner
10/10
Exceptional
28 Mar 2025
Tracy Jane
Nothing bad - lovely apartment
10/10
Exceptional
21 Mar 2025
Caitlin
Perfect location, 1 minute to the river and 10 minute walk to the old city centre. The room was spacious and clean. The check in was good, but just note that you need to go to the main hotel across the road, and get a code to open the apartments. Slightly hard to find, but once we got there it was smooth!
Business
10/10
Exceptional
22 Feb 2025
Danielle
This apartment stay was wonderful! Great location and views! It was located right by the water walking distance to all the attractions. Breakfast was wonderful being able to start the day with so many options the whole family was happy
Leisure Family
10/10
Exceptional
14 Feb 2025
Ian
Excellent apartment 2 minutes from the historic harbour. Great location. Room had all we needed to make snacks and store water and wine in the fridge. Handy to have dishwasher, too. Staff were very helpful and I would highly recommend these apartments.
Leisure Partner
6/10
Pleasant
12 Feb 2025
Jarrod
Nice and clean and very central. Apartment with elevator which was nice. Check in across the road which wasn’t clear but I saw this in a prior review so I had a heads up. It’s very close by so not a big issue. Apartment is spacious and clean and was a very good rate. Everything is walkable and very central to old town and across the bridge to Gaia area.

The shower was terrible - very difficult to get right temp and flow. The shower head was more like a shower mixer and not a shower rose. The pressure was so strong that when we ditched on the water the mixer flew off the stand and sprayed everywhere.

There was also a piece of metal on the bathroom floor, just behind the door. Probably from a door stopper that broke off. Very dangerous if not seen and can inflict some serious injury.

Staff were friendly and check in smooth. I booked it due to the “exceptional” ratings. It’s a nice option at a good rate and I’d rate it as “very good”.
Partner
10/10
Exceptional
11 Feb 2025
Christopher
Great property right in the heart of Porto. Everything about it was perfect!
Leisure Family
10/10
Exceptional
03 Feb 2025
Patrick

Amazing view

Great stay in central location. The view from our balcony was breathtaking. Joana at front desk was friendly and informative.
Friends_and_family Family
10/10
Exceptional
04 Jan 2025
Manuel
Nice property, exelwnt breackfast and facilities, very clean. Excelent.
10/10
Exceptional
20 Dec 2024
Catherine
We stayed at a 2 bedroom unit and it was perfect for our group! Great location, walkable to many beautiful sites and variety of food options.
Leisure Friends
8/10
Excellent
30 Nov 2024
Deborah
Excellent location. Friendly staff. Spacious apartment with everything we needed. The only problem was the shower - the strange design made temperature and strength were very difficult to control.
Partner
10/10
Exceptional
22 Oct 2024
Marc
Nice roomy apartment and very friendly check in
Leisure Partner
10/10
Exceptional
11 Oct 2024
shawn
This turned out to be a great location, close to the river with gorgeous bridges. Studio layout was so convenient with plenty of room. Nice, new and very enjoyable.
10/10
Exceptional
28 Sep 2024
Kathy
We loved this property! The location in old town was perfect, the apartment was comfortable and clean, and we felt very safe there.
Friends_and_family Friends
10/10
Exceptional
28 Sep 2024
Mitchell
The apartment was very nice and in a great location, near the Porto waterfront. A good breakfast was included in the hotel across the street.
Leisure Family
10/10
Exceptional
26 Sep 2024
Donald
One of the best rooms I’ve had in Europe, at the apartments kitty corner to the main hotel.
Leisure Self
10/10
Exceptional
26 Sep 2024
Nicholas
Great location to see Porto. Has elevator for seniors or those with walking difficulties. Best to take Uber or taxi due no close parking. Close to waterfrontand other attractions. Highly recomend staying here. Unfortunately there is road construction infront but windows seal out noise
Leisure Family
10/10
Exceptional
24 Sep 2024
Alice
The apartment is very comfortable and spacious, kitchen well equipped and the place is very clean. Just 2 minutes walk to the Ribera square, highly recommended and definitely will stay there again.
Partner
10/10
Exceptional
22 Sep 2024
Alice
Great location
4/10
Poor
15 Sep 2024
Verified traveler
First the positive: location, location, location. You're in the heart of it. But it also means lots of traffic, cars honking late into the night, as in past midnight. Great for a younger crowd, not ideal for a family with young kids or seniors. The room was a bit dated, bathroom ok but there's really no counter space to put your stuff down. Also if you stay in the apartment be aware that you don't get a key, rather a key code to punch in. Can be tricky late at night, since you have to be mindful of your surroundings as you're basically standing on the street when trying to enter. Hotel staff was great.
Friends_and_family Family
10/10
Exceptional
04 Sep 2024
Rio
The Arc Carrís apartments were amazing! The location is in the best spot, the views are amazing, and the service from the staff was excellent. I would recommend to anyone looking to stay in Porto!!!
Leisure Partner
6/10
Pleasant
04 Sep 2024
Jess
Location of the property was excellent & the room was nicely presented, however, it was let down by lack of maintenance. The studio itself wasn’t cleaned properly, the kitchen area was covered in dust and there were stains around the bed.
The bathroom, whilst nicely presented, smelt of damp & the shower was a nightmare to use. To get a constant temperature, you had to have it on a an extremely powerful pressure which wasn’t comfortable to use, any less and the shower would constantly go from scolding to freezing.

I liked the apartment and building, it’s just a shame it was let down by the maintenance.
Leisure Partner
10/10
Exceptional
03 Jul 2024
Jorge L

Excellent and beautiful Apartment

Great location near of everything
Friends_and_family Family
10/10
Exceptional
24 Jun 2024
christina
This was an excellent stay. Even with the San Joao festival going on outside our windows, with the shutters closed you could barely hear it. Super cute bathroom with great water pressure. Beds were comfy and ac was nice and cool. Great location. Would stay again
Leisure Family_with_children
8/10
Excellent
23 Jun 2024
Andre
It was a beautiful apartment, the lobby is modern and welcoming. The only downfall was there was no iron in our room and also, we were promised a terrace / balcony which we did not get.
Leisure Friends
10/10
Exceptional
22 Jun 2024
Gwendeline
Great location, by the river, check in is easy, at the hotel that is right across the apartment. The room is big and the amenities in the apartment is in great condition
Leisure Friends
10/10
Exceptional
21 May 2024
Zhuoren
Nice location
Leisure Partner
10/10
Exceptional
21 May 2024
Zhuoren
Good localtion
Leisure Partner
10/10
Exceptional
01 May 2024
Sanjiv
Very nice property, breakfast was terrific and staff is very accommodating. They arranged out taxi from the airport and recommended a private Douro valley tour . Helena was very helpful in guiding and arranging Douro valley tour. Overall 10/10.
Leisure
6/10
Pleasant
30 Apr 2024
Verified traveler

Bad service

The staff is not helping well. I request to use Euros with my credit card. With her instructions, we ended up paying US dollar with extra 4 %. First night, the water heater is not working. Ended up my husband took a cold water shower. I did try to call reception for help but the phone was not working. The second night, one of the room has no electricity at all, we have to go down to the reception to ask for help. It took a long time to persuade the staffs to come up to fix the issue if we don’t insist.
Friends_and_family Friends
4/10
Poor
17 Apr 2024
Javier
The building is lovely. We were shocked to find the property had not been cleaned. There were sexual toys left behind from the previous occupancy. When reported this to the manager, he blamed the third-party cleaning company. Unbelievable!
10/10
Exceptional
17 Mar 2024
Michael

Great location

We enjoyed our stay in the 2 bedroom and 2 bathroom apartment. The check in at the hotel was conveniently located just a few steps away from the apartment building. The breakfast option was lovely. Great service from the front desk and the restaurant servers. Location of the property is perfect for exploring the Ribeiro area. Lots of wonderful restaurants nearby. Easy walking distance to the river for our river cruise.
Friends_and_family Family
10/10
Exceptional
22 Feb 2024
jonathan

Porto Perfection

Excellent apartment in a perfect location
Friends_and_family Friends
10/10
Exceptional
15 Feb 2024
Harsha
I would stay again
10/10
Exceptional
12 Jan 2024
james

All is good

Property was perfectly located. Breakfast was plentiful. And tasty. Staff was very responsive. perfect combination of good taste and comfort. Only difficulty was recognizing the door to enter, and where to check in.
Partner
10/10
Exceptional
27 Nov 2023
Parima
Wonderful hotel/apartment with comfortable and clean accommodations in a great location. Very happy with our choice!
Leisure Family
10/10
Exceptional
23 Nov 2023
Darcy
It was in a great area! The apartment was clean and quiet. Perfect for our family!
Leisure Family
10/10
Exceptional
19 Nov 2023
Kimberly
Loved location and space
Leisure Partner
4/10
Poor
23 Oct 2023
Myrla
Shower showed mildew.
Leisure Family
10/10
Exceptional
13 Aug 2023
KEVIN
Lovely apartment right in the heart of Porto yet quiet. Very modern and clean. Only issue was parking!
Leisure Family
10/10
Exceptional
13 Aug 2023
Andrea

Great location

We stayed in an apartment with a terrace and views of the river and street below. The room was very spacious and clean, it had a kitchen and sitting area. The apartments are located in the historic district, check in was easy at the hotel across the street. It is a great location with easy walking distance to everything in Porto.
Partner
10/10
Exceptional
07 Jul 2023
Francesca
Very central closeto tourist attractions and restaurants..place was clean and friendly service..
Family
4/10
Poor
04 Jul 2023
seong
The Arc apartment should NOT be rated a 4-star, I’d say it should be closer to a 2-star accommodation. Firstly the strong bleach smell in the main entrance and the apartment is a major turn off. And the bathroom (in the apartment) reminds me of a dirty public bathroom. I had to keep my shoes on at all time since the bathroom floor seemed dirty. And, what is up with the yucky red carpet in the bedroom? Very unattractive and dirty. I have to say, I did not enjoy staying here at all and would not recommend. The only good thing about the Arc was the free breakfast. The breakfast was ok.
Leisure Family
2/10
Poor
01 Jul 2023
Alastair
Checkin instructions took us to a location 20 minutes from the actual checkin location. Contact phone number didn't work. Parking is not close, and is ridiculously expensive. Foul odour inside our apartment.
Leisure Family
10/10
Exceptional
27 Jun 2023
Shafaq
It was spacious and well decorated. Another washroom would have been great. One washroom for 6 people was a bit inconvenient
Leisure Friends
10/10
Exceptional
21 Jun 2023
Jesiel
Really enjoyed our stay . Location was great . Property was clean .
10/10
Exceptional
05 Jun 2023
Kristen

Location could not be better

This place is great! So nice to have space for everyone to sleep and spread out. You could not get a better location - walk out the door and you are in the heart of the action. Check in at hotel across the road was easy. Recommend the massage at WeDo Massage in the hotel - 100 Euro for 1 hour body and 1 hour foot massage. We had Penthouse Panoramic 2 Bedroom and Wi-Fi didn’t work for us either but we were on holiday so just used hotspots. Only recommendation is to put additional TVs in by the beds. Great stay!
Friends_and_family Family
10/10
Exceptional
17 May 2023
Lisa
We rented the penthouse and it was even more beautiful in person than in photos! Great layout and very clean. Perfect location in Porto. It’s very hard to find, so message the hotel before you arrive for check in instructions.
6/10
Pleasant
13 May 2023
Verified traveler
The property and room itself were great and in a great location. The rest was not great… They told me in the reservation confirmation you HAVE to contact them 72 hours in advance, and then did not respond to 6 emails over 5 days (still haven’t 2 weeks later). Definitely make you feel second class compared to the main hotel, unfriendly staff.
10/10
Exceptional
16 Apr 2023
Yulia
We really liked our apartment.It was clean, nicely decorated, noise proof and the staff were ready to help if we needed anything.
Leisure Partner
10/10
Exceptional
08 Apr 2023
David
Beautiful location. Room was very spacious. Very clean.
Leisure Friends
10/10
Exceptional
03 Apr 2023
Uchenna
Very spacious, and conveniently located.
Leisure Partner
10/10
Exceptional
01 Apr 2023
RUI
Great location, walking distance to many things, tons shops and restaurants nearby,Hed no issues with wifi, wonderful stay!
Leisure Family
10/10
Exceptional
24 Mar 2023
Andreas
Amazing apartment for the five of us. Spacious and clean and cool design. The balconies are great and offer beautiful views
Leisure Friends
6/10
Pleasant
27 Feb 2023
Pawel

wifi is essentially not usable

+ It is located near the waterfront which makes it a perfect tourist spot for hikes on the riverbank

+ Apartment looks really nice.

+ The kitchen is well equipped and thought through.

+ big safe that can easily hold two 13 inch laptops and some more stuff. When we checked in we realized that the safe doesn't work. After about 30 min maintenance staff diagnosed the problem, removed the faulty safe and installed a new one that worked properly.


- wifi is horrible. it works irregularly, with connection going and stopping all the time. Sometimes even checking your email is impossible. If you need stable connection for anything you’re going be frustrated

-Bathroom is spacious and looks pretty but the water pressure is low in the shower and it floods the floor. It’s also impossible to use the sink without splashing everything with water. And the light is rather dim which makes it hard to shave

- In the kitchen some salt and pepper would be nice.

- There is a dish drainer but nothing to wash the dishes by hand. There is a dishwasher and you get one tablet for it but it’s not refilled by housekeeping. (Housekeeping puts any dirty dishes they can find in the dishwasher and turn it on - using their own tablets so there's that)
Business
10/10
Exceptional
25 Feb 2023
Laura
The windows and balconies allowed great views of the surrounding streets and sights to the river. Great area with lots nearby.
Leisure Family
10/10
Exceptional
22 Jan 2023
Orest
The apartment was clean and very secure. We had minor issues but the maintenance guys were there in an instant to make the adjustments. Only complaint is our apartment had a odour in the bathroom. It is probably because there is no pea trap on the sink and smelled
Leisure Friends
10/10
Exceptional
11 Jan 2023
Craig Robert
The Apartment was perfect! It was spacious, clean, and centrally located. We had breakfast included at the Hotel around the corner and it was incredible. The attention from everyone was great. I would stay here again and recommend it to anyone.
Leisure Family
10/10
Exceptional
26 Dec 2022
Ivy
Excellent!
Leisure Family
10/10
Exceptional
27 Nov 2022
Katherine
A really lovely spot to settle for a longer stay in Porto.
Leisure Partner
10/10
Exceptional
24 Nov 2022
Daisy
Great location. It was managed by Caris Hotel across the street. Check in instruction said to reach out before check in but was unnecessary. Front office was very nice and helpful. We had the corner apartment and it was great to have views of the street on two sides. It was weird though that power in that unit goes off at 7am. On our first day we had to call from our cellphone because the unit phone was not in order with the power out, front office offered to send a maintenance person, but my husband managed to flip the breaker switch which turned the light back on. Happened every day we were there. Not big of a deal. since we figured it out but it was weird. Other than that, the unit was really nice and clean, has most that you need but w/d. It was like a hotel suite with no pre-checkout chores like all other VRBOs!
Leisure Family
10/10
Exceptional
17 Oct 2022
Max
Great stay at a great location
8/10
Excellent
16 Oct 2022
Michael
Beware: one of the apartments has a stairwell between bathroom and bedroom levels.
Leisure Family
8/10
Excellent
28 Sep 2022
Nina
To check into the property, you must go across the street. Also, the address took us down 6 minutes away. Maybe look on google maps first before giving to a driver.
Leisure Friends
10/10
Exceptional
08 Sep 2022
Isabelle
We did not realize how much in the very center of things we were going to be! Right at Ribeira square. At first we were a little worried about the noise level however, no such thing! With windows closed, and being only on the second floor with windows right out on the busy street, we heard nothing inside.
Clean and perfect little kitchen for our breakfast, 2 bedrooms and a pull out couch for 1 person, walk down to the river, groceries on the street, restaurants everywhere and many of the historical sites to visit in walking distance. It was perfect with our 2 teenagers.
Leisure Family
10/10
Exceptional
06 Jul 2022
caroline
The apartment was clean, comfortable, and spacious. It is very near the water and lots of dining options.

4/10
Poor
04 Jun 2022
Krizia Louise

Poor communication from front desk and management

Room was nice and clean. However Wifi and room phone wasn't working. I have brought it up with front desk 3 times and no one came to fix. Also sent email to hotel and did not receive a reply. Poor communication and would not recommend.
Partner
10/10
Exceptional
19 May 2022
Paul Raymond James
Great property in a fantastic location - very central and can walk to all the main attractions. Room is like having own apartment. Very nicely decorated and in excellent condition
Leisure Partner
10/10
Exceptional
15 May 2022
Charles
Rented one of the studios. The apt. was great. Liked the space. It is managed by the hotel across the street. Therefore, it is treated like a hotel. You don’t get many of the perks that you do when it’s rented by the owner. For example, You get daily housekeeping but no salt and pepper. Not a big deal.

There are about five grocery stores within a couple of blocks. We went to Taberno das Mercadores and Jimao Tapas e Vinhos for dinner. They are about a block away and we’re both excellent. They are very small so make reservations. The cost was less than several of the “tourist” restaurants by the water and the food was much better.

We did the yellow bus tour with the six bridges tour and Calem wine tour on one ticket. It was $30 euros and a pretty decent deal, although touristy.

We didn’t really use public transportation. We used Uber a couple of times. We walked most places.
Leisure Family
8/10
Excellent
15 May 2022
Simon
Attractive apartment, clean, modern and great location
Leisure Family
10/10
Exceptional
20 Mar 2022
Meredith
Great location, beautiful apartment, helpful that the hotel can hold your luggage
Leisure Friends
8/10
Excellent
19 Mar 2022
Heidi
Great location
Leisure Friends
10/10
Exceptional
20 Feb 2022
kelly
Very clean and easy to get into. The only complaint was there was a bad smell in the first floor lobby area
Leisure Family
10/10
Exceptional
23 Nov 2021
Sarah
We arrived at the property at around 10:00 am and our apartment was already ready. Check-in was easy and the staff kindly greeted us and one of them even walked us next door to the apartments. The apartments are nicely renovated, clean, spacious and had a very secure lock to the front door of the apartment. The shower was nice and hot. The beds were comfy and big. They provided towels. The cleaning staff tidy-up our apartments each night. The apartments are centrally located near the river. It is the perfect hotel to stay at if you want to drink on the river and then stumble back to your apartment. It was very easy to meet our tour guide and pick up Ubers at the location. Highly recommend staying here and will stay here when I return to Porto.
Leisure Family
10/10
Exceptional
08 Nov 2021
Nurit

Great Location and staff

The apartment is bigger than expected, we have all we needed and more, the location is outstanding!
We had an icritical ssue and
Paula from the front desk help us to solve it above the expectations. Thank you Paula!
Partner
10/10
Exceptional
31 Oct 2021
Ryan
Excellent location, extremely comfortable stay. We loved it!
Friends_and_family Family

Location & surroundings

Apartamentos The Arc Carra S
Rua De Sa O Joa O 48, Porto, Portugal

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Apartamentos The Arc Carra S

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