Name: Carris Porto Ribeira
Address: Rua Do Infante Dom Henrique, 1, Porto, 4050-296, PT

Carris Porto Ribeira

Porto and North of Portugal · Portugal

Rua Do Infante Dom Henrique, 1View location

100 reviews shown

10/10

Exceptional

20 Jul 2026

Kelly

Amazing location and comfortable accommodations.

Family

6/10

Pleasant

17 Jul 2026

Julie Diana

When we purchased our holiday through Expedia the hotel was advertised with breakfast included, when we arrived they said it wasn’t included and we were charged €20 each if chose to have it at the hotel. To save money, because we weren’t expecting it, we went out for breakfast which wasn’t ideal. Just be careful when booking.

10/10

Exceptional

14 Jul 2026

Adriana

The hotel is close to everything.

Friends

10/10

Exceptional

12 Jul 2026

David

Perfect location. Helpful staff.

Family

8/10

Excellent

10 Jul 2026

Mario

Excelente localización en el mismo centro turístico. La habitaciones muy bien equipada, cómodas y limpias. No tuve que coger taxi para ir a ningún sitio porque todo está cerca. Si algo pueden mejorar. Sería poner agua en las habitaciones cortesía del Hotel y dos almohadas por cama que usualmente se usa. No usamos el restaurant, pero el desayuno fue muy bueno y variado

Partner

10/10

Exceptional

07 Jul 2026

Brittany

Spacious room, great location, walking distance from all the goodbits and activities.

Self

10/10

Exceptional

07 Jul 2026

Brittany

Room was a little dare for my taste but it was comfortable, spacious and staff was really helpful.

Self

10/10

Exceptional

05 Jul 2026

Peter

The location is far superior to most hotels in Porto. The first room we stayed in had issues, and it felt like being in a basement. The view faced a building's side, and the AC wasn't working despite waiting. Even the cold air and room air weren't circulating. The room smelled musty. When I inspected the bed, I found a few small insects crawling. It's likely because of the closeness to the ground floor. I went to the front desk to explain and perhaps find a solution. Being respectful and understanding, the front desk attendant, Anna, was kind and helpful. Management understood and provided us with a new room, which was clean and appropriately refreshed. It's telling that the hotel had once been beautifully decorated and updated. Since then, the carpet shows wear, towels were fraying, couches were stained, and wardrobe doors didn't close properly. I didn't bother with the gym, given the equipment was rusty and didn't seem like I wanted to stay. The views were incredible compared to my first room, and I think that's what is saving the experience. My evaluation is that the hotel's location is amazing. The value is comparable to the other hotels; however, I would seek a more updated hotel if I were to stay in Porto again. Anna really helped us out, and I want to thank her for providing quality expert service.

Partner

10/10

Exceptional

03 Jul 2026

Joseph

The best location and only one block from river front. The breakfast is great. I am a solo traveler and felt very safe at this location. I came back for another night before going to the airport..

Self

10/10

Exceptional

02 Jul 2026

Josefa

Easer to find parking and access to the Hotel. very Center waking accessible for everting.

Family

8/10

Excellent

30 Jun 2026

Gorett

The location is perfect! However the room I was in the bed was hard as a rock. Asked if there was a bed pad for extra padding however the older gentleman on the night shift didn't want to help.

Partner

8/10

Excellent

30 Jun 2026

Cristina

La ubicación del hotel es inmejorable. El punto débil fue el desayuno (las máquinas de café expresso no funcionaban y los camareros estaban siempre sobrepasados) y los servicios en general, ya que no vimos predisposición para facilitar la estancia de los huéspedes, en nuestra experiencia al menos.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Gregg

Breakfast menu was fresh, staff was nice, and the room was clean and quiet!
.

10/10

Exceptional

27 Jun 2026

Jose

Nice location

Family

10/10

Exceptional

15 Jun 2026

Emily

Had a wonderful stay in Porto. The hotel location was convenient to access everything in Porto and a quick walk to the bridge to head into Vila Nova de Gaia. We were able to store our bags at the hotel for a small fee since we arrived early in the morning which was great. Check in was easy, our room was clean and spacious, and the hotel staff were helpful.

Partner

8/10

Excellent

09 Jun 2026

Elizabeth

It was clean and nice!

Friends

4/10

Poor

09 Jun 2026

Corinne

We did not have a positive experience at Carri’s Porto Ribeira Hotel. The staff came across as rude and somewhat arrogant, which made the stay uncomfortable from the start.

The breakfast was significantly overpriced—€40 for a meal that was just average at best. Unfortunately, we had to eat there once due to an early tour, but it did not meet expectations.

The rooms are quite dark and feel outdated, lacking the comfort and atmosphere you would hope for. Upon checking out at 8 a.m., we asked if the hotel could hold our luggage, and were surprised to be charged €4 for this service.

Additionally, the attitude of the front desk staff, particularly one woman, was unwelcoming. It gave the impression that they are tired of dealing with tourists, and that feeling was noticeable throughout our stay.

Overall, I would not choose to stay here again.

Family

8/10

Excellent

06 Jun 2026

Shinobu

good

Partner

8/10

Excellent

30 May 2026

Yassel

La habitación limpia Desayuno bueno pero caro para la variedad que ofrecen

Friends

8/10

Excellent

29 May 2026

Joan

Need to upgrafe their elevator system.

Family

6/10

Pleasant

27 May 2026

Jaspreet

AC would not work properly.

Family_with_children

6/10

Pleasant

26 May 2026

Elisabeth

I didn’t like that. My bedside light was not working or that the sliding door to the bathroom was difficult to move. However, as soon as we informed reception, the problems were solved. To use the coffee maker I had to 1st unplug the kettle and plug it in. I think the table had a bit moved from its original position where there were two sockets. The breakfast was good, but the Coffee was average and they scrambled eggs were fairly solid. Liked the Hotel overall

Friends

10/10

Exceptional

25 May 2026

JOHN

This hotel is excellent. All aspects of it are first class

Partner

8/10

Excellent

24 May 2026

Shirley

Nice room. Small but modern, clean and no noise. Good AC. Great location.

Self

10/10

Exceptional

23 May 2026

John

Easy access to all of the places and activities that I wanted to explore/experience during my stay. The staff, all of them, were friendly and helpful people. Excellent and abundant breakfast each morning.

Friends

6/10

Pleasant

19 May 2026

Katherine

They did not serve coffee in the morning unless you bought the entire breakfast, which was odd. We had to check out of our rooms at noon and they charged us to leave our baggage for two hours until we had to go to the airport. I reserved a suite room with two beds and arrived to find out they only had one with one bed. which was extremely inconvenient. The staff was not always friendly.
The hotel is in a wonderful location.

8/10

Excellent

15 May 2026

Sandy

The hotel has a great location but there are things they could improve that would make the experience better. The mattress was hard and the pillows soft, I could feel the springs. The room is clean but on the smaller side. There is no complimentary milk or water in the room. And charging $1 storage fee per suitcase makes no sense.

Partner

8/10

Excellent

05 May 2026

Raphael

Perfect location by the riverside. In the middle of everything, and because of that it is very noisy out side. Good breakfast and good size rooms.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Bruno

10/10

Exceptional

02 May 2026

Edith

Clean and best location

8/10

Excellent

02 May 2026

maria m

Great location

Friends

10/10

Exceptional

30 Apr 2026

Margaret

Perfect location.

Family

10/10

Exceptional

28 Apr 2026

Madeline

Clean beds are a bit hard but great location

Partner

8/10

Excellent

07 Apr 2026

Sandra

Great place, great breakfast and great location. Negatives were hardest mattress I have every slept on and a terrible elevator service. The elevator service was so bad, Staff used to redirect us to staff only service.

Partner

10/10

Exceptional

04 Apr 2026

Min Fung

Didn't have breakfast but we did have one drink. Selection of wine was good, service was friendly and quick.

Friends

10/10

Exceptional

03 Apr 2026

Julio C

Breakfast good

8/10

Excellent

02 Apr 2026

michael

Very good location near the river. nice hotel. staff seemed a little cold though. Porto is walkable, but some hills.

Partner

10/10

Exceptional

28 Mar 2026

c a

La propiedad tiene muy buena ubicacion

Partner

8/10

Excellent

28 Mar 2026

Niklaas

The WiFi effectively didn’t work in our room. We had a junior suite at the top floor, which seemingly was too far away from the router.

Partner

6/10

Pleasant

25 Mar 2026

Fernando

Me cobraron por guardar la maleta luego de hacer el check in. No me ha pasado jamás !! Me parece un gesto muy innecesario .

8/10

Excellent

19 Mar 2026

Jack

Lots of shops nearby and the Douro River

8/10

Excellent

16 Mar 2026

Maria

Excellent location!

Friends_and_family Friends

6/10

Pleasant

11 Mar 2026

Jane

Great location. Idk why they would want to charge for watching luggage. Rainfall shower didnt work

Self

10/10

Exceptional

03 Mar 2026

Nicole

Excellent hôtel . Near everything.

Self

8/10

Excellent

20 Feb 2026

J leonard fontes

This is our third time in the hotel. The matress was terrible with the coils sticking Otherwise everything else is good

6/10

Pleasant

31 Jan 2026

Lindsey

The hotel is beautiful, well situated, and seems to be fairly recently renovated. However the beds were very hard, and the lobby has a very off putting smell all the time.

Leisure Partner

8/10

Excellent

27 Jan 2026

June

Yes reception staff were excellent. Room was clean.
Would suggest that they put complimentary bottle of water in the room.
Liked the location

10/10

Exceptional

26 Jan 2026

Mark

Room with river view ws on small size bu clean and comfortable we also had other rooms with without river view which were larger but also clean and comfortable Staff helpful and the holte is in a good location,

Leisure Family

8/10

Excellent

20 Jan 2026

Blair

Beautiful hotel. Great breakfast. Rooms are very very small but well appointed. Excellent location

Leisure Partner

10/10

Exceptional

15 Jan 2026

Heidi

Spacious, clean room with super comfy beds. Excellent breakfast. Outstanding staff. Located in an ideal position by the river and downtown. We will absolutely stay again when we return.

10/10

Exceptional

05 Jan 2026

Kim

There was not a breakfast option, but this hotel was in the perfect location to walk to coffee, pastries, brunch!
All the staff was so nice-the bartender made small talk with us, the staff at the desk was so helpful, especially when we needed a room past check out so my daughter and fiancé could change after taking wedding photos!
Location was the best! The lobby and bar offered wonderful space to hang out - very clean!
My only complaint would be the stair way between floors, it was very dark with no hand rail-and my mother in law missed a step, it needs more light OR take the elevator!

Leisure Family

10/10

Exceptional

05 Jan 2026

Lisa

Ac was great

Partner

10/10

Exceptional

15 Dec 2025

Rui Wen

Clean room, great staff, very close to every tourist site!

Leisure Self

10/10

Exceptional

02 Dec 2025

Pamela

Check in was efficient. Great location and hotel! Bar staff very friendly and informative! Very clean and stylish. Public areas and rooms very nice!

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Joyce

Exceptional Stay in a Prime Location
We had a wonderful experience at this hotel from start to finish. The staff were immediately welcoming, kindly offering to store our luggage while we searched for parking.

Parking tip: There's a convenient lot on the same street as the hotel. We paid €1.20/hour (€28 total for our stay). We visited in November and found ample spaces when we arrived around 10:30am, though rates may vary during peak season.

The location was absolutely perfect. While we walked extensively throughout our visit, it was reassuring to know the hotel was never more than 10-15 minutes on foot from major attractions. This proximity made our trip so much more enjoyable and less stressful.

The breakfast exceeded our expectations with a wide variety of delicious options. Our room was spotless, spacious, and comfortable—everything we needed for a restful stay.

Highly recommend this top-tier hotel for anyone visiting the area!

Leisure Partner

6/10

Pleasant

21 Oct 2025

wayne

Rooms very small our window view was of a concrete wall. Was told the bar would have a menu of sandwiches and snacks…… they offered only 3 options when we got there.
That being said…… the staff were alll very nice and helpful and accommodating

Friends_and_family Family

6/10

Pleasant

16 Oct 2025

Malini

Our room had very little natural light as it faced a building very close by. The lighting in room was insufficient. We did not have breakfast there as we left very early to catch our flight. The location was excellent. Only for the location we would stay there again but would ask for a better room with more light.

Leisure Family

8/10

Excellent

15 Oct 2025

William

Goo

10/10

Exceptional

15 Oct 2025

William

Yes

6/10

Pleasant

07 Oct 2025

VINOD

The hotel layout was awkward. The front desk clerk were not very \"warm\". Location was perfect.

Leisure Partner

8/10

Excellent

06 Oct 2025

Peter

Great location. Good breakfast.

Partner

10/10

Exceptional

04 Oct 2025

jammie

Great location and super friendly staff.

Leisure Partner

8/10

Excellent

29 Sep 2025

Suzanne

Can’t beat the location! Staff were very accommodating when we asked to move room due to street noise.

Leisure Partner

2/10

Poor

28 Sep 2025

Gerald

Terrible, our room was dark with one small window that was locked with a key that didn’t allow us to get any fresh air.

10/10

Exceptional

25 Sep 2025

Nicholas

Good location near river

Leisure Friends

10/10

Exceptional

22 Sep 2025

John

Only didn’t like not able to get a cup of coffee in the morning. Otherwise totally enjoyed our stay

Leisure Family

10/10

Exceptional

06 Sep 2025

Jennifer

Great stay

The location for this hotel is perfect. Easy access to bridges, restaurants, Hop on-Hop off bus, shops. Front staff was friendly and knowledgeable. Very clean.

Partner

6/10

Pleasant

03 Sep 2025

Szasza

Room was overall clean, it can be noisy, you can hear the neighbours. Here’s a big one: WIFI didn’t work the whole time we were there, and staff just says: we will let “them” know. I definitely don’t think it’s a 4- star hotel. Location is great though. Be aware that the safe is not bolted in, so someone can walk off with the safe.
Room is quite dated. Staff also wasn’t too friendly in comparison with all the other hotels we stayed at in Portugal.

Leisure Partner

8/10

Excellent

21 Aug 2025

Karina

I love the location.

4/10

Poor

19 Aug 2025

donna

The property is in a perfect location however the rooms are small, ill equipped for accommodating wardrobe and the beds are extremely hard and uncomfortable. We could not get a good nights sleep due to the terrible mattresses. My husband slept on the small sofa due to his back issues. Additionally, the bathroom was poorly lit, not suitable for grooming.

Leisure Partner

6/10

Pleasant

16 Aug 2025

Michelle L

The location was awesome but my room was disappointing. It was on the first floor and didn’t have a window. There was a door that opened to a brick wall. The room and bathroom were very dark, even depressing. The air conditioning was excellent, the hot water came and went. The WiFi was slow and went down for a day making it difficult to get anything done.

6/10

Pleasant

04 Aug 2025

Robert

Best part of this hotel is its location...
Our room (323) was small and with an eave ceiling. We could not stand up in one corner of the room. The \"carpet\" was filthy. This property needs a big upgrading.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Tina DiCenso

Location excellent staff amazing breakfast had a nice variety of food
Very accommodating
Wish they had some outdoor space

Leisure Partner

6/10

Pleasant

30 Jul 2025

Jimmy

The rooms were very small. The window does not open.

Friends_and_family Family

6/10

Pleasant

19 Jul 2025

Melissa

Property is close to port and convenient for tours and dining!

Leisure Self

10/10

Exceptional

13 Jul 2025

William

3 days in Porto

Hotel was spotless and our room very comfortable, its location is very convenient to walk around Porto

Partner

8/10

Excellent

08 Jul 2025

Nadica

Nice stay

Second time staying here. The location is fantastic - so many amazing restaurants and bars nearby, and very close to the river.

Staff are really friendly and the rooms are comfortable.

The only negatives are, if you are in a street facing room, it can be very noisy at night. And the gym is poorly equipped with some machines broken.

Self

10/10

Exceptional

04 Jul 2025

Verified traveler

2 nights in Porto

This hotel is perfect in terms of location. We had 2 nights here exploring Porto. Uber from the station and back and after that everything was easily walkable. We didnt have breakfast as felt it too expensive but found plenty elsewhere closeby. Room was spacious, although the internal window into the bathroom was somewhat unusual....thankfully we found the blind!
Would definitely stay again.

Partner

6/10

Pleasant

23 Jun 2025

Jackie

The location is excellent. The hotel looked lovely but there were few amenities in the room. We had to ask for a kettle, even though the base was there. No shower cap, q-tips etc, no robes, no face/ wash clothes. They were even charging a euro to look after a suitcase. For a 4* hotel this is disappointing.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Angela

Second year staying and highly recommend.

Leisure Partner

6/10

Pleasant

29 May 2025

Gillian

The hotel was clean and in a central place to stay... Bed was awful and had to ask to be changed to another room at 23.30 hours.. To be fair, they moved us straight away to a different room. The bed was a little bit better but not the best considering the hotel is a 4☆... if the hotel had of been full(as it was the next night) and they couldn't move us to a different room i definitely wouldn't have slept!!

Leisure Partner

8/10

Excellent

20 May 2025

Aleksandr

👍

Leisure

8/10

Excellent

14 May 2025

Alicia

Great location. Rooms clean and comfortable but room had a view of a wall less than five feet away. Felt like we were in a dungeon.

Leisure Friends

10/10

Exceptional

13 May 2025

Rolf

Close to Ribeira shop and restaurants

8/10

Excellent

08 May 2025

David

Excellent Location

The Hotel has an excellent location, and is a impressive historic stone built building. It has a complex internal layout and it would be helpful if you were given a layout plan on arrival. The buffet breakfast had some good chesses, breads and a fine selection of local cakes. Our room only had one window which only had a view of the back of another building. The 'King sized bed' booked was two single beds pushed together, but made up as singles with very hard mattresses.

Partner

8/10

Excellent

01 May 2025

Yasemin

Hotel could use some upgrades.Beds are not comfy but its ok. To get in the bathtub you need to climd.its not easy if you have mobility issues. Geeat location walkable

Leisure Friends

10/10

Exceptional

18 Apr 2025

BRETT

Great location. Nice room, clean. Friendly, helpful staff.

10/10

Exceptional

05 Apr 2025

Kristen

Staff was lovely! The hotel itself is beautiful and easy to find. We loved the location, easy walking and many food options near by. We will definitely be back to this hotel when we’re in Porto again!

Leisure Partner

4/10

Poor

29 Mar 2025

John

Room is dark wood veneer, white wall cheap nasty 70s bedroom. Shower tiny in Junior suite. Don't know how would open cases in ordinary rooms. No light in gym, equipment old poorly maintained
Staff good

Leisure Partner

10/10

Exceptional

29 Mar 2025

Edward

Quick check in and out. Overall quality and cleanliness was very good. On site bar and restaurant were both good. Only complaint was the hardness of the bed mattress. After sleeping on one of the hardest mattress I have experienced for 5 nights, it will take some time for my back to fully recover.

Partner

8/10

Excellent

15 Mar 2025

Bennett

This is a good little place nothing fancy but a good little place

Self

10/10

Exceptional

09 Mar 2025

Donna

The location being near the river was really nice. We enjoyed walking across the bridge and stopping at all of the vendors. We were within walking distance of many places but when our destination was too far we had the convenience of the taxi stand right across the street. The hotel itself was beautiful, clean and comfortable. There were many sitting areas throughout the main level. Breakfast was delicious and had plenty of variety. The bar was a favorite spot to hang out most nights and the bartender was excellent. The bed was a lot firmer than I like but I slept well each night. The room size was generous as were the amount of outlets. I would definitely stay again.

Leisure Family

10/10

Exceptional

02 Mar 2025

Verified traveler

Excellent location, close to the river and beautiful views. Large and spacious room.

Partner

8/10

Excellent

14 Feb 2025

Cameron

Property was a classic Portuguese hotel with some modern areas, however the rooms did feel a little tired and there wasn't much daylight

Business Self

10/10

Exceptional

13 Feb 2025

Gemma

Beautiful hotel in good location

Loved the location of the hotel. Room was lovely and comfortable although a little dark.
Staff were friendly and helpful as well as being knowledgeable about the products they served.
Food in the restaurant was delicious and the drinks menu varied.
The only thing the hotel could improve on was staff numbers. On an evening, only one serving at the bar so often we'd be waiting a while to get served while the took their break or do a room service order.

Partner

8/10

Excellent

10 Feb 2025

John

Very well located at the bottom of the hills by the river. You can walk up the hills or get the tram which is 100m away or get a taxi from across the road.

Leisure Friends

10/10

Exceptional

08 Feb 2025

MIN

A wonderful hotel. This is now my go-to hotel when I visit Porto.

Leisure Self

6/10

Pleasant

13 Jan 2025

Murray

Hotel location is great, friendly staff and nice rooms. The only problem is worn out mattress and pillows.

Leisure Partner

2/10

Poor

09 Dec 2024

Courtney

When I made reservations for this property, there were several options for rooms and beds at different price points. I selected the more than $50/night price markup for a king-sized mattress. When we arrived, we were given two twin mattresses. We were told by the girl with the \"FATE\" tattoos on her fingers that there was no guarantee of mattress size when we checked-in and that there was no refund of the difference in price despite paying a substantial upcharge for something that was part of the booking process. Based on this experience, and losing money, and their\"no guarantees\" policy, I don't see that it makes sense to book this hotel online. The price range is too great not to have them guarantee their rooms and not refund the price difference when they intentionally take your money for something that they likely can't deliver. Otherwise, great location and clean, but not honorable.

Leisure Partner

10/10

Exceptional

08 Dec 2024

Carlos

Very well located breakfast a little bit pricey 20 euros per person.

Leisure Partner