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Gran Cruz House
Porto and North of Portugal · Portugal
Praa A Da Ribeira Viela Do Buraco Na 19View location
9.8/10Excellent347 Reviews
Cleanliness10.0/10 10.0
Service10.0/10 10.0
Comfort9.8/10 9.8
Condition9.8/10 9.8
Neighborhood10.0/10 10.0
Amenities9.6/10 9.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Gran Cruz House
Located in Porto (Sao Nicolau), Gran Cruz House is within a 5-minute walk of House of the Prince and Stock Exchange Palace. This hotel is 0. 8 mi (1. 4 km) from Center for Portuguese Photography and 1 mi (1. 6 km) from Fernandina Wall.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café.
Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8 AM to 10:30 AM.
Make yourself at home in one of the 7 individually furnished guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.
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Private bathrooms with showers feature rainfall showerheads and designer toiletries.
With a stay at Gran Cruz House in Porto (Centro / Baixa), you'll be steps from House of the Prince and 4 minutes by foot from Stock Exchange Palace. This hotel is 0.6 mi (0.9 km) from Center for Portuguese Photography and 0.6 mi (1 km) from Porto Cathedral.
Make yourself at home in one of the 7 individually decorated guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms feature showers with rainfall showerheads and designer toiletries. Featured amenities include multilingual staff, luggage storage, and laundry facilities.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
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You need to know
- Cashless payment methods are available for all transactions.
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Special Instructions
The front desk is open daily from 7:30 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: MB Way
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 78340/AL
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Minimal age
18
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Spoken Language
Portuguese
English
Spanish
Nearby attractions
Porto Historic Center
0.1 km / 0.1 mi
Ribeira Square
0.1 km / 0.1 mi
Duoro River
0.2 km / 0.1 mi
House of the Prince
0.2 km / 0.1 mi
Church of Sao Francisco
0.4 km / 0.2 mi
Stock Exchange Palace
0.4 km / 0.2 mi
Infante Square
0.4 km / 0.2 mi
Palacio das Artes
0.4 km / 0.2 mi
São Domingos Square
0.4 km / 0.2 mi
Ferreira Borges Market
0.4 km / 0.2 mi
Rua das Flores
0.4 km / 0.3 mi
Porto Cathedral
0.5 km / 0.3 mi
Dom Luis I Bridge
0.5 km / 0.3 mi
Sao Bento da Vitoria Monastery
0.7 km / 0.4 mi
Fernandina Wall
0.7 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 7
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Multilingual staff
- Lift access
- Terrace
- Luggage room
- Café
- Bar
Show 4 more facilities & services
- Restaurant
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGran Cruz House
DOUBLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE RIVER VIEWDouble or Twin • DELUXE RIVER VIEWDBT.DX-RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGran Cruz House
Double or Twin DELUXE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Gran Cruz House
100
reviews shown
Kelly
Gran Cruz House is a beautiful boutique hotel right on the river. We booked it especially for my spouse’s birthday. He wanted to be close to the water with a water view and Gran Cruz House delivered. From initial booking, staff were responsive to all my queries and when we ran into airline flight cancellation issues, they were supportive and helpful.
Antonio checked us into the hotel when we finally arrived one day after we were supposed to arrive. He was professional, helpful, and friendly.
In fact, this is true of all the staff with whom we interacted. The staff at this hotel and in Casario, the onsite restaurant, are professionals in the truest and oldest sense of the word Hospitality. My husband and I used to work in the industry and these staff are outstanding.
Our room was impeccably clean and there was a bottle of Port in the room to great us The food at Casario was exceptional. Breakfast was generous and delicious. Antonio even arranged a breakfast box for us, as our flight was leaving very early in the morning and we had to leave at 5am.
Gran Cruz House is located in a very busy, very tourist-centric part of Porto. It is busy. There are a lot of people. It can be noisy, particularly with the buskers. During the weeknights, the noise stops around 9pm. It can go later on Fridays and Saturdays. If you are a light sleeper, bring some earplugs.
Know that this is a great place to stay. It’s clean. It’s comfortable. It’s spacious. It’s a beautiful property.
Antonio checked us into the hotel when we finally arrived one day after we were supposed to arrive. He was professional, helpful, and friendly.
In fact, this is true of all the staff with whom we interacted. The staff at this hotel and in Casario, the onsite restaurant, are professionals in the truest and oldest sense of the word Hospitality. My husband and I used to work in the industry and these staff are outstanding.
Our room was impeccably clean and there was a bottle of Port in the room to great us The food at Casario was exceptional. Breakfast was generous and delicious. Antonio even arranged a breakfast box for us, as our flight was leaving very early in the morning and we had to leave at 5am.
Gran Cruz House is located in a very busy, very tourist-centric part of Porto. It is busy. There are a lot of people. It can be noisy, particularly with the buskers. During the weeknights, the noise stops around 9pm. It can go later on Fridays and Saturdays. If you are a light sleeper, bring some earplugs.
Know that this is a great place to stay. It’s clean. It’s comfortable. It’s spacious. It’s a beautiful property.
Sheri
Gran Cruz House is an exceptional place to stay, perfectly situated right on the Douro River. The location is unbeatable, with everything you could want or need just a short walk away. Breakfast was superb, and I highly recommend having dinner at the restaurant as well—the food was delicious. Be sure to sample their outstanding port wine too! The staff was warm, welcoming, and attentive, making our stay truly memorable. I highly recommend Gran Cruz House to anyone visiting Porto!
Kimbrooke
This hotel is located on the river at the bottom of this historic district. You literally cannot ask for a better location! There are plenty of restaurants and tours just outside the door.
The room was a decent size, and well maintained, with the exception of the A/C. To be fair the temps were 37 Celsius / 98 Fahrenheit. But the a/c did not work at all. At night it was cooler to just open the windows. If you travel in late June/July just plan for no a/c.
The staff is friendly and very accommodating, helping organize transfers that are needed since taxis and Ubers can’t go all the way to the river.
The breakfast is a sit down service and very good. Eggs, fruit, bread, yogurt.
I would return here in cooler months.
The room was a decent size, and well maintained, with the exception of the A/C. To be fair the temps were 37 Celsius / 98 Fahrenheit. But the a/c did not work at all. At night it was cooler to just open the windows. If you travel in late June/July just plan for no a/c.
The staff is friendly and very accommodating, helping organize transfers that are needed since taxis and Ubers can’t go all the way to the river.
The breakfast is a sit down service and very good. Eggs, fruit, bread, yogurt.
I would return here in cooler months.
Rebecca
Bruno was very helpful! He arranged for a shuttle to pick us up at the Douro Marina, and he also made reservations for us at your restaurant, Casario. (Bruno was very quick to respond to any communications with us.)
The Casario restaurant was absolutely amazing! Very good! Would definitely recommend!
And the next morning, Bruno was there to serve us a most wonderful complimentary breakfast!
I just wish we had decided to stay a few more days in Porto. We had a wonderful, but too brief, visit there!
I will definitely recommend the Gran Cruz House to friends who plan to visit Porto!
The Casario restaurant was absolutely amazing! Very good! Would definitely recommend!
And the next morning, Bruno was there to serve us a most wonderful complimentary breakfast!
I just wish we had decided to stay a few more days in Porto. We had a wonderful, but too brief, visit there!
I will definitely recommend the Gran Cruz House to friends who plan to visit Porto!
Pascale
Great boutique hotel, well located in the heart of Ribeira. The staff is very friendly and helpful. We had a great stay at Gran Cruz Hotel!
Emma
In the heart of the river area! Lovely rooms with comfy beds/linens and good view of the river. Good breakfast and friendly staff. Recommend!!
Deborah
The property was very central. It was an ideal location to use as a base to explore Porto. The staff were very friendly & helpful. I'd recommend staying here.
ellen
Room was charming and had a fabulous view. Windows weren’t clean though.
The room was supposed to be air conditioned but I had to ask for a fan because it didn’t work that well.
They charge a $40 fee for a second person in the room. That is crazy. How many people, not on business, travel alone.
Ubers and most cabs can not drive right to the hotel so you have to drag your bags down a steep street and then back up the street when you leave. Worst of all, you have very loud music playing right below your room every night!!!
On the positive side, the staff were all lovely and the breakfast was excellent.
The room was supposed to be air conditioned but I had to ask for a fan because it didn’t work that well.
They charge a $40 fee for a second person in the room. That is crazy. How many people, not on business, travel alone.
Ubers and most cabs can not drive right to the hotel so you have to drag your bags down a steep street and then back up the street when you leave. Worst of all, you have very loud music playing right below your room every night!!!
On the positive side, the staff were all lovely and the breakfast was excellent.
Melissa
This property was really clean and well maintained. The staff were helpful. They book both a transfer from the train to the hotel and a wine tour for us. Both went smooth and were good. Had water in the room and complimentary wine. The AC was a little weak but could still feel it.
James
Gran Cruz is a lovely hotel well located near the river. It is quite small but clean and comfortable. The breakfast each morning was excellent with good options. Location in the city is great for seeing all of the touristy spots.
David
Great place, but be mindful that you’re literally at the very busiest spot in the waterfront. It’s noisy.
Kristine
Excellent hotel. The staff was very helpful. They responded fast to any need you might have. The food was amazing. Breakfast was included in my package and it was very good with a great view. The rooms were very cute and the view was amazing.
Paulo
Amazing hotel, friendly and helpful staff. Definitely recommend, everything in this hotel is truly superb.
Ann
Free bottle of port
Gerhard
Gran Cruz is a fantastic boutique hotel with amazing views of the Douro river in Porto. The location cannot be matched.
We enjoyed our stay very much, and would return to stay every visit to Porto.
We enjoyed our stay very much, and would return to stay every visit to Porto.
Stephen
We loved Gran Cruz House, our room was very nice with a balcony overlooking the river, in old town, very near Luis I Bridge and the river promenade that can get very busy (which we loved!). We very much enjoyed the greeting port wine by Bruno and everything he did for us to make our trip very special. The lady (sorry, forgot her name) who helped us with breakfast was super nice and very helpful. We felt fortunate to stay at Gran Cruz House and treasure our time in Porto, Portugal.
Larry
Spectacular Boutique hotel. We thoroughly enjoyed balcony room overlooking Doro River. Room and bathroom were perfect. Andre and staff were exceptional. Breakfast was “to order” from a menu and they even provided a breakfast box to enjoy on way to airport when we had to check out early.
Mercedes
Great location, wonderful and delicious breakfast. Thank you Noemi and Mario from your service. The food at Casario for diner was amazing . We love everything at this place
Peter W
Lovely little hotel with very friendly staff, comfortable rooms and good breakfast. Only problem is the musicians playing outside all day up to about 10pm. They all suffered from being too loud and most of them were tone deaf.
Andria
The room was beautiful! So was the view!
Sunny
Nice location!! Very lively!! The staff is very nice and helpful especially Mr Bruno at the check-in desk! A little noise at night due to party goers late. Excellent breakfast and top rate dinner in the restaurant (must try lollipop). Will stay there again if coming back to Porto!!
Chris
Great stop on our holidays - hard to find but worth the effort
Sonia
We really enjoyed our stay there.
Rooms were clean.
Location was prime.
Loved the à-la-carte menu.
Would highly recommend.
Rooms were clean.
Location was prime.
Loved the à-la-carte menu.
Would highly recommend.
Sergio
Overall great hotel. Great location and the friendliest staff. Rooms were beautiful, clean, and spacious. They gave us a complimentary bottle of Port Wine which was lovely. I gave it 4 stars ONLY because the one downfall is there is live music outside near the river that plays from morning time until 10-10:30pm at night and we had a room facing the river. The windows are not soundproof at all and it was very loud in the room. So just be weary when booking a river view.
Claudia M
The house/hotel was super nice and had a great combination of modern with vintage style. It was great to listen to the musicians While relaxing in the room. The view was great. Also, very clean and the bed was very comfortable
Mr J Skellern
Great room, very warm welcome. All staff very courteous.
Yanet
Best hotel ever! Small, cozy and luxurious. Unbeatable location, Cesario restaurant was great for breakfast ( included) and dinner as well. We loved the chef experience 5 course dinner with wine.
Yenise
⭐️⭐️⭐️⭐️⭐️
Excellent hotel. Impeccable facilities, attentive and professional service, and a perfect location. The staff made our stay even more special. We would definitely come back. Highly recommended!
Excellent hotel. Impeccable facilities, attentive and professional service, and a perfect location. The staff made our stay even more special. We would definitely come back. Highly recommended!
Eric
Everything was great. Nice boutique hotel.
Luis Fernando
Courteous staff
Michael
A terrific small hotel where we felt right at home. Furnishings were beautiful. Food in the restaurant, Casario, was fabulous from the a la carte breakfast included to a lovely dinner. Staff was exceptional
Byron
A beautiful hotel!
Delicious breakfast…just amazing.
Located in a perfect area to walk everywhere in Porto’s scenic river district.
The staff was exceptional and recommended great places to dine.
Had a lovely bottle of Port for us in our room.
Highly recommend this lovely place!
Delicious breakfast…just amazing.
Located in a perfect area to walk everywhere in Porto’s scenic river district.
The staff was exceptional and recommended great places to dine.
Had a lovely bottle of Port for us in our room.
Highly recommend this lovely place!
Ann
Our stay at the Gran Cruz was really spectacular. Nestled in the historic river district, the room provided beautiful views of the river below. The room was beautiful and comfortable. Be prepared for music from the street but ended by 10:30 ensuring a good night sleep. Breakfast was delicious and the view just lovely. Highly recommend
Albert
We were very happy to find this charming hotel in the perfect spot right by the river with an amazing view.
connor
The hotel and rooms were lovely and clean. The staff was helpful and gracious. Unfortunately just outside the hotel a series of tone-deaf but heartily-amplified buskers relentlessly butchered “Feelings”, “Wish You Were Here” and “Yesterday.” Made us wish for a downpour of rain.
John
Great location. Rooms are on the smaller size but clean and efficient.
Derek
Just a bit noisy for sleeping. This location is very popular and it does stay busy until 1 am. Make sure you have good ear plugs. The location, staff, accommodations and especially the food is outstanding. Great gin tonic with juniper berries cocktail. I ended up buying the gin at the duty free shop on the way home.
John
Beautiful boutique hotel. Excellent location. Fantastic breakfast served on outside terrace overlooking the river. The hotel was extremely prompt at replying to messages in advance of our stay.
William
Rooms overlook the river with a vibrant river walk below. Lots of dining options and shopping near the room. Views out the windows are incredible.
Ardeshir
Awesome staff, clean room. Magnificent view
Ardeshir
Amazing staff. Detail oriented. Awesome view.
James
Great stay overlooking the Douro!
Zerlinda Von
Conveniently located in the heart of everything. The room was clean, updated, and beautiful with a great view. The best part is the staff, by far. The front desk was especially helpful in arranging for an early morning taxi to take us to the airport, in providing extra towels and toiletries, and recommending points of interest. The breakfast was exceptional; not to be missed.
Cathy
Great Stay in Porto
It was an excellent location for us in terms of seeing and doing what we wished to do. The staff was very accommodating and even provided a boxed breakfast for us on a morning that we joined an early tour group. Breakfast was delicious at the hotel.If you like a small hotel with great views of the river and a welcoming staff then this is the place ! A word of advice...pack lightly unless you accept a transfer because some Ubers and taxi's cannot pull up to the door.
Grant
Great location on the water
Jorge
Had a great time with my wife.
Darlene
Great location, expect night life noise from afternoon until 11pm. Also late night noise at times.
Jorge
Everything
Joy
The Gran Cruz House is in the perfect location, right by the river and walkable to all local attractions and restaurants. We stayed in the White Room for one night and the Pink Room for four. Both rooms were lovely but we really loved the Pink Room due to its small balcony and beautiful views.
The rooms were nice and clean and the shower pressure was great. The area has a lovely vibe with street entertainers and market stalls and the view from the room was amazing.
Some reviews mention noise but once we closed the windows and shutters we couldn’t hear anything at night.
The breakfast was lovely and a la carte.
All staff provided a friendly and professional service especially Bruno. He’s a true ambasssor for your hotel. Very funny and personable. He provided great restaurant and attractions recommendations.
I got an Uber to and from the hotel which meets you just at the top of the road (uphill). I would definitely stay there again and recommend it.
The rooms were nice and clean and the shower pressure was great. The area has a lovely vibe with street entertainers and market stalls and the view from the room was amazing.
Some reviews mention noise but once we closed the windows and shutters we couldn’t hear anything at night.
The breakfast was lovely and a la carte.
All staff provided a friendly and professional service especially Bruno. He’s a true ambasssor for your hotel. Very funny and personable. He provided great restaurant and attractions recommendations.
I got an Uber to and from the hotel which meets you just at the top of the road (uphill). I would definitely stay there again and recommend it.
Amy
Beautiful hotel with delicious breakfast!
We had a wonderful stay at the Gran Cruz. It is right down on the water with tons of delicious restaurants right outside the hotel. The bed and bedding was luxurious and the breakfast was delicious!
Linda
Great location right in the centre of the action. Easy to walk to all the main sights.
Mary
Great location and very nice staff. Hotel was clean, small, and quiet. Excellent breakfast. Room was small but bathroom was nice size. Loved listening to the street performers from our room
Mark a
Perfect Small Boutique Hotel
The Grand Cruz Hotel is simply a delight in the most desirous location, right along the river front. We were so pleased with our spacious and well-lit room with all the windows and, such incredible views. This is a perfect boutique hotel. The staff is so professional and willing to assist you in any way. For example, the desk manager offered to help lug our luggage up a hill. Thankfully, it was not necessary. But they go the extra mile. The breakfasts with Andre were perfect and you can sit and watch the river scenes. We loved every moment of our stay here.
Jacqueline
la estadia fue super mejor localizacion frente al rio Duero y al puente Luis el recibimiento increible Bruno es muy cordial y todos en el restaurante super servicial esta propiedad lleva un 10
Marcela
This property is gorgeous! Wonderful location. The hotel is so beautiful and the service excellent!
The rooms with a wonderful view to the river. The only thing I should request is to tell you that a taxi can leave you right in front of the hotel. So if you bring your own car with your luggage, a taxi can take you to the hotel from the parking lot.
The rooms with a wonderful view to the river. The only thing I should request is to tell you that a taxi can leave you right in front of the hotel. So if you bring your own car with your luggage, a taxi can take you to the hotel from the parking lot.
Paul
The Gran Cruz House is in the perfect location, and the team there is amazing. We loved our stay and would definitely stay there again. It is simple to take the water taxi across the river to visit the port houses, and the area around the hotel is very walkable and lively, with lots of restaurants and bars. I would have liked to have had a coffee pot or tea kettle in the room, but it was pretty simple to go outside and find coffee, so that is a pretty minor quibble.
It was nice being greeted with port, and the breakfast was excellent.
It was nice being greeted with port, and the breakfast was excellent.
Robert
We loved our stay at the Gran Cruz House. The hotel is right on the busy riverside, so it is a bit noisy until midnight, but other than that this tiny boutique hotel is a gem. Staff was very helpful. Rooms are comfy. Do try the Casario Restaurant in the hotel. The tasting menu was our best Porto restaurant experience.
Virginia A
Excellent location; amazing river views; easy walking to riverfront and up to downtown Porto. Elegant facility and stellar staff. Wonderful ports available in the lobby upon checkin; onsite restaurant is excellent. Highly recommend this property. Cruz wines and port are top notch.
Susan
Delicious and Hospitable but... be ready for NOISE
Terrific hospitality. The only downside was it is LOUD LOUD LOUD nearly all waking hours. I wish I knew this. I came for the restaurant -- which I LOVED -- but wish I had stayed somewhere quieter.
Gwynna
Beautifully appointed rooms in a location that is in the center of the action. Stunning views from “river view” rooms. Breakfast was a moment to be treasured with incredible service, views, and food. The staff were delightful, knowledgeable, and engaging.
Coffee was superb.
Can’t wait to come back and stay here again!
Coffee was superb.
Can’t wait to come back and stay here again!
A
Gorgeous, intimate hotel with beautiful appointments. Location is great but, because its in the heart of the tourist section at the river, expect noise at night. Highly recommend having dinner at the hotel.
Verified traveler
Such a lovely comfortable hotel! All the staff were very friendly and attentive, especially Arthur at breakfast service who excelled at learning each guest’s preferences and offered great recommendations in town.
ben
Couples trip
From check in to check out, very friendly and helpful staff.
Great location and view from both the room and restaurant over the waterfront.
The room itself was clean and spacious with a nice powerful shower
Would happily stay here again. Great vibe with all the musicians on the waterside
Great location and view from both the room and restaurant over the waterfront.
The room itself was clean and spacious with a nice powerful shower
Would happily stay here again. Great vibe with all the musicians on the waterside
Hadeel
Very quaint boutique hotel in a great location. The room was beautiful, with a wonderful view over the Duoro river and Dom Luís I Bridge. In easy walking distance of everything (although being Porto, there are lots of hills).
The included breakfast was absolutely delicious. All cooked fresh to order rather than a typical buffet. All staff were very friendly and helpful and we appreciated the complimentary bottle of Port in the room.
We enjoyed listening to the music outside in the evening, but keep this in mind, as this continues late into the night so may not suit everyone.
Surrounding bars/restaurants are okay for a drink to take in the atmosphere but are very touristy. However, there are plenty of choices all within walking distance.
The included breakfast was absolutely delicious. All cooked fresh to order rather than a typical buffet. All staff were very friendly and helpful and we appreciated the complimentary bottle of Port in the room.
We enjoyed listening to the music outside in the evening, but keep this in mind, as this continues late into the night so may not suit everyone.
Surrounding bars/restaurants are okay for a drink to take in the atmosphere but are very touristy. However, there are plenty of choices all within walking distance.
David
We loved everything about the hotel, most of all the service (special shout out to Bruno). The hotel restaurant's host was wonderful. The chef bakes fresh bread, including gluten free options.
Telma
Amazing, right on the river. Outstanding service and staff!!
Duncan John
Excellent
Franck
Great view , friendly staff but area around hotel entrance not clean , very touristy.
Bathroom very small , hole in the carpet ….
Bathroom very small , hole in the carpet ….
Robert Hon Kwong
Fantastic stay. Great view of the river and delicious made to order breakfast. Friendly staff.
Anne
Great location on the river, nice and comfortable room, bed and shower. The staff gets 6 stars for their service! Only thing to consider was that the music playing outside below along the river was pretty loud until 10 or 1030 pm, which didn't really bother us, in fact the singer was pretty good, but our friends in another room tried to sleep early that night and said it was hard. We would still come back and stay there again.
Hilal
We loved our experience at Gran Cruz House and your excellent team. Thanks for making our stay and experience so memorable and exceptional.
Verified traveler
Perfectly Charming
The Gran Cruz House went beyond my expectations. The staff was helpful and friendly. The room decor was attractive and authentic, overlooking the river. The breakfast was elegant and delicious. It was a lovely two days in the heart of Porto.
Gerald
Great location. Loud until 10 pm
Creaky stairs at night.
Great breakfast and lovely staff
Creaky stairs at night.
Great breakfast and lovely staff
Amanda
Stay Here!!
We had the most wonderful and magical stay at the Grab Cruz House. The morning attendant, Arthur, was amazing. He took care of us every morning and gave us ideas of places to go and things to do. He also got me a birthday reservation at a wonderful restaurant nearby. This hotel has a lot of style, sits right in the middle of one of the best areas to mill about and has a terrific staff that is very accommodating. We will be back and we will tell our friends all about it! Great value overall for all of the experiences we had!
Karine
Would not stay anywhere else if I went back to Porto. Amazing location and facilities.
Bruce
Great location.
Beth
Beautiful small 8 room hotel on the prime corner overlooking the Porto waterfront- not quiet- but great music playing in the square until about 10 - parking is a few blocks away but worth leaving your big suitcase and carrying in an overnight bag - best restaurant ever!
David
Great location close to everything. The staff was super helpful and in particular Artur who was the waiter at breakfast was fantastic. He provided great recommendations on touring and was a fabulous waiter.
Lori
I absolutely loved this property. We stayed in the pink room overlooking the river, and entertainment square. The welcome reception port sample was lovely welcome, and then the bottle that they supply in your room was superb.
The view is outstanding, but I will say that if you are sensitive to night noise, it is in a very busy area that parties late into the night. We didn't mind this - we simply shut the doors and put on white noise. The complimentary breakfast was fantastic, and our server remembered our likes (coffee, juices, pastries), after the first day. This really is a gem of a hotel!
The view is outstanding, but I will say that if you are sensitive to night noise, it is in a very busy area that parties late into the night. We didn't mind this - we simply shut the doors and put on white noise. The complimentary breakfast was fantastic, and our server remembered our likes (coffee, juices, pastries), after the first day. This really is a gem of a hotel!
Joe
Great location in center of everything. Staff does a fantastic job, even packed us a breakfast when we had to leave for an early flight. Restaurant was a surprise, it’s a really great dinner option with great view, food and service. Loved everything about this place.
Gary
Great location in Ribera Square, fantastic small boutique hotel, great restaurant & staff extremely polite, helpful & everything you'd hope for.
Tamra Lea
Stayed 3nights. Very comfortable and clean, air conditioning worked well/ quiet. The noise from the street was audible through the vintage/ old single pane the glass but it died down enough by11pm or so... didn't have to use ear plugs though it was nice that they're provided. Antonio at the front desk was very pleasant and helpful to many questions and provided a recommendation (and got us reservations) to a fantastic restaurant for dinner ( Adega Dona Antonia ). Breakfast/ items was also very good including the coffee and very attentive/ friendly service from both waiters on both mornings. The third morning they packed us a breakfast to go since we had to leave early. Small/ inconspicuous entry to hotel
Might be hard to find if you don't have a guide. We would recommend to stay here. We were on the 5th floor ( Vintage room)
Might be hard to find if you don't have a guide. We would recommend to stay here. We were on the 5th floor ( Vintage room)
Julie
Location is amazing. Delicious breakfast.
Alan
The hotel staff went out of its way to make my wife and I feel comfortable. We loved the 2nd floor outside bar with a beautiful garden. The hotel is on a quiet residential street very close to very nice restaurants and bars.
Lynn
Fabulous location and beautiful rooms with great views of the river and square
Verified traveler
Stunning
Fantastically helpful staff, cute hidden lobby, and GLORIOUS rooms! I was very pleased with the value. I will be recommending it and staying again, on a longer trip.
Chris
Stunning
Fantastically helpful staff, cute hidden lobby, and GLORIOUS rooms! I cannot believe this wasn't triple the price. I will be recommending it and staying again, on a longer trip.
Jeff
Beautifully restored antique building right on the riverfront with BEST restaurant and delicious complimentary breakfast and intelligent staff.
Baris
Everything has been perfect
Nicolas
The white room is beautiful and has beautiful views of the river. Very clean, well maintained, excellent staff. We left super early to catch our flight, and they surprised us with a to-go breakfast box from the restaurant. Very nice detail and came in handy!
Maria
What a beautiful hotel! Our room was fantastic with an amazing view. Close to everything! The staff was very nice too!
Eric
Fantastic boutique hotel right near the Duoro River in Porto. Staff was fantastic. Highly recommended!
Verified traveler
Lovely place. Even better than the pictures. Directly on Riberia Square so expect some noise but it more than makes up for it in comfort and finish.
Beth
Noisy as on the riverfront
Elizabeth
Property is quaint and beautiful. Located right on the river. Staff is great!
Michael
Lovely staff who were so friendly and helpful. Excellent location with loads of sightseeing and dining options. Make a dinner reservation in their restaurant for a great meal as well.
Barbara
This was a wonderful boutique hotel that was a perfect place to stay on the waterfront in Porto, within walking distance to everything we wanted to see. The bed was comfortable and the bathroom facilities were good. The front desk staff were helpful and friendly, especially Antonio. The restaurant was so good that we did most of our dining at the hotel. The breakfast that was included was very good as well. It is a lively atmosphere with lots of cafes on the street but when we closed the windows and shutters it was remarkably quiet. We enjoyed the street musicians as it added to the ambiance. Would definitely stay there again.
Michelle
Fantastic staff, great location with made to order breakfasts. Would stay here again.
Verified traveler
The hotel, itself was lovely~ spacious room, well appointed, and excellent location. The review is unfavorable due to the hotel’s restaurant. We ate their complimentary breakfast Saturday morning and had reservations for Saturday night (we did not eat anything else on Saturday, as we were looking forward to their menu offerings). We ate Sunday’s complimentary breakfast. Immediately following breakfast, my wife started to have diarrhea. Within 2 hours she was vomiting uncontrollably. My malaise set in around that time, and I experienced the same vomiting and diarrhea . It is 48 hours post our dinner, and 33 hours post our breakfast, and we are still sick. I hate to leave such a negative review, but I also feel obliged to warn other travels.
Ian
Views are amazing, great comfortable beds and the energy around the property make this a great stay
Location & surroundings
Gran Cruz House
Praa A Da Ribeira Viela Do Buraco Na 19, Porto, Portugal
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Gran Cruz House
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