Name: Novotel Karlsruhe City
Address: Festplatz 2, Karlsruhe, 76137, DE

10/10

Exceptional

12 Jul 2026

Eitan

An excellent hotel in a great location. Stuff was very helpful, allowing late check out. Breakfast was very tasty with large variety of food. Highly recommend!

Business

10/10

Exceptional

21 May 2026

Jay

Just a nice stay in a good location. Does exactly what it says it does

Self

8/10

Excellent

20 Apr 2026

Alexandra

I stayed at Novotel for 3 weeks whilst I was working in Karlsruhe. It's very well located near the theatre, the shopping mall and easy to walk into the town. The hotel is very clean and staff very helpful. It's a corporate style hotel, so very clean and functional.
I don't think this would be relevant if one is there for a short stay, but for the longer 3 week stay it became difficult as the housekeeping time window is any time up to 3pm, so trying to plan my day around being out of the room for house keeping, was difficult and unpredictable. And their consistency on what they refilled (tissues, bathroom supplies, minibar, coffee etc) and clean sheets was also not consistent and I had to ask for things various times over the three weeks, that I felt should have been automatically attended to every day.
However this is a small point as overall it's a very reliable and excellent hotel. And highest praise for how quiet it was!!

Business

10/10

Exceptional

13 Apr 2026

Rolf Martin

Lovely room, great location and very helpful
Staff

Partner

10/10

Exceptional

15 Mar 2026

Lau

Breakfast great!
Staff very friendly and service was excellent!
Clean room with air conditioning.

4/10

Poor

22 Jan 2026

Dror

Acoustics is terrible 😔 .
You can hear any step someone is taking from the above or from side rooms .
Rooms cannot be heated which is something you should not expect from such hotel.
Bottom line I had a rough night and will not choose it again with comperable other options

Business

10/10

Exceptional

20 Dec 2025

Yosef

It was very very good and Novotel in Cardway and we make one more reservation because it was wonderful

10/10

Exceptional

19 Nov 2025

HARDEEP

The room was good and the staff was very friendly and helpful. The facility is very clean and well kept.

Business Friends

10/10

Exceptional

19 Aug 2025

Cameron

Wonderful hotel

Excellent hotel, one of the best I’ve stayed at. Breakfast was superb

Partner

10/10

Exceptional

22 Mar 2025

Vita

Wonderful staff! Clean rooms!

Leisure Self

10/10

Exceptional

12 Mar 2025

Zhifeng

Short but pleasant 2 night stay. Hotel room is clean and staff are friendly. Minibar is included. But the free internet service was a bit slow.

Business Self

10/10

Exceptional

07 Feb 2025

Philip

Very clean and spacious

8/10

Excellent

18 Jan 2025

Torsten

It’s a good Novotel with quite nice rooms, although the gym and sauna are quite poor/dated and the staff could be a bit more attentive. Overall nothing to complain about but also nothing to praise

10/10

Exceptional

26 Oct 2024

Gustav

Convenient hotel next to the metro

Great hotel, 15 minute walk into the shopping area. Right next to the metro station.

Partner

10/10

Exceptional

15 Oct 2024

Penny

Wow. Great place to stay. Loved everything. Good location and very helpful staff.

Leisure Family

10/10

Exceptional

04 Oct 2024

Steven

The room and the property are very good. The room is comfortable and clean. The bathroom is modern and has a nice shower. Wifi is consistent with high bandwidth. There is a restaurant and bar next to the lobby. Food quality and service are hnhoffa. The hotel is directly across from the subway and just a few stops away from the Hauptbahnhoff.

Business Self

8/10

Excellent

24 Nov 2023

Jonathan

A typical Novotel. Nothing special but clean as you would expect.

Business Self

6/10

Pleasant

14 Jun 2023

Verified traveler

The air condition did not work properly

Business

10/10

Exceptional

14 Jun 2022

Parham

Gym is closed FYI

Business

8/10

Excellent

28 May 2022

Aidan

Great location, lovely town, nice hotel.

Leisure Partner

6/10

Pleasant

15 Jan 2022

Heinz

-Angestellte sind sehr freundlich
-Hotel wird umgebaut daher wären der Fitnessbereich und die Sauna geschlossen
- Frühstück war gut aber nicht speziell für ein 4 Sterne Hotel

Business

10/10

Exceptional

03 Oct 2021

Jabor

We just visit this hotel a stop destination after long driving. It was good to chose Karlsruhe and this hotel. It is located in very good distance from city centre and easy access to the rail station and buses.

Leisure Partner

10/10

Exceptional

20 Aug 2021

Tania

One night I got so drunk that I feel asleep in front of the bench that’s right outside the elevator doors of the 4th floor. I was in my underwear and had to go down to the lobby to get a card. The front desk guy didn’t make it awkward and didn’t laugh at me or freak out.

Would definitely stay here again since the beds are comfortable and the bench wasn’t a bad place to sleep either.

Friends_and_family Friends

10/10

Exceptional

02 Jun 2021

Verified traveler

Good hotel

Business Self

6/10

Pleasant

09 Feb 2020

Verified traveler

Warm and noisy

Modern hotel in a convenient location to the center of town and train station. However our room was very warm and the only way to cool it off was to open the windows. Unfortunately our room faced the street so lots of street noise disrupted our sleep.

Partner

10/10

Exceptional

24 Nov 2019

Papapit

Best place in the city center of Karlsruhe. Very nice hotel.

Business

6/10

Pleasant

06 Nov 2019

Verified traveler

On arrival I wanted to upgrade my room and was told NO because I had booked via you. I wanted to entertain guests and put bar and restaurant charges on my room, avoiding cash transactions putting pressure on my guests. I was told NO as I had paid for the room in advance. Unhelpful and unfriendly.

Friends_and_family Partner

10/10

Exceptional

07 Sep 2019

Jalal

Great place in Karlsruhe

Short stay. Very convenient, comfortable and clean hotel

Partner

10/10

Exceptional

25 Aug 2019

Verified traveler

Hotel staff was really helpful. Have enjoyed my stay at the hotel

Leisure Family

8/10

Excellent

27 Jul 2019

Iain

Great hotel.

Great hotel. Very friendly and helpful staff. Clean room, quite area. Minor issues of temperature in gym being high and water cooler in gym needed replenishing.

Business Self

10/10

Exceptional

08 Jun 2019

Verified traveler

Very clean, new, modern, spacious efficient rooms,very well apponited

Business Self

8/10

Excellent

26 May 2019

Verified traveler

The location of the Hotel is prime. Although the trams pass right by, I could walk to most of the places I needed to get to including from and back to the Bahnoft. The room and bath were spacious and clean. I asked for and got a single Queen Bed, not those puny mattresses they press together and separate as you lie on them giving an ineffective sleeping experience. There was a safety deposit box in the room and I was also pleased with the provision to make a cup of coffee. I didn't have problems with the internet. The hotel's greatest assets are its front desk staff who were very helpful, professional and pleasant. I was however a bit surprised that there was no iron in the room. Also, like most hotels these days, the duvet/cover was not wide or long enough. I simply cannot understand why the \"traditional\" covers which are wide and long enough for both single and double use are not provided any more! Also, on my first morning, the cleaning lady knocked on my door persistently at quite an early hour, opened my door and walked into the room. Although she could see clearly that I was still sleeping and I indicated that she should come back later, she insisted that she should do the cleaning. She really was not pleasant at all and I have to say that I became quite annoyed at this intrusion of my privacy and interruption of my rest.I did not opt for the Hotel's breakfast as there are several eating places nearby with excellent choices at less than half the cost.

Friends_and_family Family

10/10

Exceptional

19 May 2019

Payman

Best hotel in Karlsruhe

The rooms are very modern and clean. Internet is fast and reliable. It is also walking distance to the main train station and the palace as well as shopping.

8/10

Excellent

07 May 2019

Verified traveler

This was a good clean place to stay. Easily accessible for our route of travel.

Leisure Friends

10/10

Exceptional

23 Apr 2019

Wojciech

Great location, nice and clean hotel. Very good breakfast.

Family

10/10

Exceptional

22 Apr 2019

Verified traveler

Friendly staffs and nice location

Staffs are friendly, they warmly welcomed us.
The room was clean and big enough for family. Since staff set up crib for our baby, baby could play the inside safely and sleep.
The hotel location is also good. Walkable to Karlsruhe Palace and Marktplatz area, nice to go for shopping and eat.
We could enjoy the stay.

Family

8/10

Excellent

09 Apr 2019

Verified traveler

Pleasant and clean

Pleasant hotel for 1-night business stay. I've stayed here before and it fits the bill for business travel.

8/10

Excellent

06 Feb 2019

Heidi

The best hotel in Karlsruhe.

I had a very nice stay at the Novotel. It is by far the best hotel in Karlsruhe. The bedding was very comfortable and the rooms were spacious. The bathtubs are especially delightful. There was one day where my room didn’t get cleaned, and when I called down to the front desk to tell them, they offered me a free breakfast the next morning to compensate. It was a lovely gesture. Only real downside of the hotel is that you must pay for good WiFi. They have free WiFi but it is not good for streaming.

6/10

Pleasant

12 Nov 2018

Mau

I was placed in a room facing the street. It was very loud and the window did not seem to block out the noises. The curtains did not fully cover the windows and could see light.

The tv only had two English stations. The room was hot and couldn’t get cooler without opening the windows, which just made the street noise louder.

Finally, the free WiFi was incredibly slow and limited. Unless you pay extra nothing can really be used on it.

10/10

Exceptional

10 Oct 2018

Verified traveler

Very nice hotel

We stayed for two nights. The staff was very friendly, the hotel room big, clean and comfortable. We didn't have breakfast so I can't say anything about that. We had a drink at the bar though. The selection was nice as was the barkeeper. The hotel is nicely located close to a tram stop, neither far from the train station nor from the main sights. All in all, we were very happy with this hotel.

Partner

8/10

Excellent

29 Sep 2018

Chii

Clean rooms and great location. ! Walking distance to the city Centre . Very nice staff.

10/10

Exceptional

06 Sep 2018

M

Nice hotel with friendly staff

Nice facilities, friendly staff, great breakfast. There were 2 types of sauna and my room was spacious.

10/10

Exceptional

19 Aug 2018

Mike

Excellent location to visit Karlsruhe!

Very friendly and helpful staff and management!

10/10

Exceptional

16 Jul 2018

Derrick

Modern well-situated hotel

The staff were very helpful and friendly, the room was light and comfortable, and breakfast was good. The underground car park was easy to find and use.

10/10

Exceptional

04 May 2018

Verified traveler

Well appointed modern hotel, offers great value for money.

8/10

Excellent

28 Apr 2018

Verified traveler

Nice clean hotel

The staff were awesome. Very friendly and helpful.
The hotel is close to nice restaurants.

Enjoyed my stay :)

8/10

Excellent

22 Apr 2018

Miriam

Bland business hotel

This hotel is for mostly for business people, so fulfils it’s purpose very well.

However, the desk staff are very young, and if a guest needs a doctor etc. they are useless. Local advice is few and far between. I prefer a more personal hotel with some character.

10/10

Exceptional

04 Apr 2018

Theresa

Great experience. The staff helped with scanning documents for me. Clean quiet rooms, comfy beds.

Family

10/10

Exceptional

09 Jul 2017

Verified traveler

Close to the Station and the city centre

I find this a great hotel in a good location with easy access to the city, KIT and rail station, which is within easy walking distance.
Great staff.
Now that the major roadworks to bury the trams is nearing completion the surrounds are also easier to navigate.

10/10

Exceptional

21 May 2017

daniel

Terrific Hotel

We're pleasantly surprised how upscale the hotel turned out.

The modern room design was simple and very smart and tasteful. It was very spacious and comfortable. The hotel seems fairly new with excellent attached parking garage underground and easy access for checking in and out.

Breakfast was definitely well worth the stay with lots of good food and selections.

Hotel worth a second stay for sure!

Partner

10/10

Exceptional

23 Apr 2017

Rob

Excellent hotel near convention center

A business hotel with spacious and modern rooms. Clean, quite and convenient.

6/10

Pleasant

18 Apr 2017

Hani

Comfortable. Quiet. Breakfast was good.

10/10

Exceptional

04 Apr 2017

Minrik

Clean, Quiet, and Super-Friendly Weekend Getaway

We loved staying at this hotel, and highly recommend it. The staff was always cheerful, friendly and always helpful. The room was very quiet, comfortable and clean, and lighting was great. Parking was also very convenient, as it was on the lower level. They even have airport-style luggage carts (came in so handy), which was the first we've seen since living in Germany - it was our first good impression of the hotel before even arriving at the lobby, followed by a wonderful, welcoming smile from the front desk staff. We would definitely stay here again, and hope to, when we return to Karlsruhe - which we loved, by the way. Thank you Novotel!

10/10

Exceptional

08 Mar 2017

Verified traveler

Very nice staff, clean and quiet rooms, very helpful during the stay.

10/10

Exceptional

10 Oct 2016

Molly

Great location, amazing breakfast

Lovely hotel with very friendly and helpful staff. Obviously oriented to business travelers, but we enjoyed the full-sized showers and Nespresso machine as leisure travelers

10/10

Exceptional

01 Aug 2016

Prince

Nice hotel close to the city center

Novotel is conveniently located with 10min walking distance from the city center and 15 min from the main train station.

10/10

Exceptional

31 Jul 2016

Verified traveler

Nice Hotel

The hotel was nice and the rooms were bigger than any of the other ones that I have been in while traveling in Europe. The location is good as well.

8/10

Excellent

25 Jun 2016

Francois

Close to everything, easy access to restaurants, shops, etc

8/10

Excellent

15 Feb 2016

yuriy

nice hotel; great breakfast

stay one night during business trip... don't have chance to enjoy hotel.. nice sauna/fitness

8/10

Excellent

04 Jan 2016

Verified traveler

OK

Great hotel. The room feels fresh and new but terrible lights in the bathroom. Couldn t do proper make up for new year eve...the mirror are too far or too high. No cotton swab or cotton pads, had to ask about shower cap. Looks like they try to save on small things.

Partner

8/10

Excellent

12 Nov 2015

Cunningham

Karlsruhe, City of perpetual road works

Karl would experience very little Ruhe were he to be trying to get some sleep today. The construction of the East-West tunnel system has already managed to defy Einstein's theories on time. After 6 months they managed to be 1 year behind schedule. Work starts at 0630hrs and can be described as noisy and continual. This is good if you are paying the workers, not so good if you have paid to sleep close by. 2020 is a projected completion date.
Staff at the hotel are charming and helpful. They went out of their way to not just answer the question (are there any good beer pubs nearby?) but they also checked that their recommendations were actually open that night.

10/10

Exceptional

01 Sep 2015

Philip

Wonderful hotel, very modern

Very nice and modern place with great amenities. Centrally located. Breakfast buffet was amazing. Bar in lobby is a nice place to end the day. Underground car park is convenient but expensive. Staff was pleasant and spoke good English, but could not provide much in the way of restaurant recommendations for dinner. We ended up at a very nice (but expensive) place several blocks walking. Only downside was the subway construction on the main street outside the hotel. Highly recommend it.

Partner

10/10

Exceptional

31 Aug 2015

Jongmin

Perfect

good service+condition, everything are perfect.

10/10

Exceptional

29 Aug 2015

Verified traveler

Deserver better than you think

The hotel is located around the city center. The zoo is just few steps away.

8/10

Excellent

18 Aug 2015

M.J.F

Prima hotel ook voor kinderen.

Hotel gekozen voor doorreis van vakantie. Erg gastvrij hotel en behulpzaam bij parkeerplaats, naast het hotel. Kindvriendelijk. Diner was goed verzorgt, min punt frietjes erg zout. Ontbijt eveneens erg goed.

Family

6/10

Pleasant

03 Aug 2015

Verified traveler

PERFECT for business, zero old-world charm

We were returning from holiday in Cologne, and had to stop for the night. I just pulled into a parking lot and searched for a room, and booked this one because of the reviews and value price. We were disappointed. It is PERFECT for business travelers. Underground parking, nice bar with light menu and terrace seating. But absolutely no old-world charm whatsoever. And the room was TINY, although as an \"executive room\", it did include a fancy coffee maker and free mini bar (two beers, some waters, a chocolate bar, chips, two Coca Colas, and some juice). We ordered room service for breakfast and it was served very nicely, promptly, and at a decent price. Check in and check out was a breeze.
I asked for ice at the front desk, and was directed to the bar, just a few steps away. When I told the guy that I needed just a small bit of ice for my husband's injured ankle, he held up a finger and disappeared, returning with a sealed bag of ice cubes that was absolutely perfect for the injury. Now THAT is service. I would like to give this hotel a higher rating, but opening the window to a courtyard with scaffolding on every single visible wall keeps me from being able to do so. The hotel did not appear to be full, on a Sunday night. I think we should have been offered a nicer room when I called to the front desk to inquire about the tiny size and the title \"executive\". Again, if i were traveling on business, I would absolutely choose this hotel.

Partner

8/10

Excellent

25 Jul 2015

Verified traveler

Under construction but convenient, clean and a solid business hotel. There was not any noise from the work going on. The air conditioning could work better, but otherwise it is a decent hotel.

10/10

Exceptional

15 Jul 2015

Verified traveler

great surprise

wasn't expecting such a great hotel for such a low price!

10/10

Exceptional

07 Jul 2015

Karl

Exellent hotel

First class hotel. 19 euro for breakfast is expensive but it was wonderful. Room had everything you'd need and the beds were amazing. Even the foldaway bed was comfy. Opening the doors is a real challenge as they are so heavy and the keys don't work properly yet but other than that I thoroughly recommend this hotel and it is centrally located next to the zoo and the tram stop. Beware of all the construction in Karlsruhe though. You can't hear it at all but you can see it!

Family

6/10

Pleasant

03 Jul 2015

jane

Good city centre position

Access difficult due to major road works in the city but very easy walk to shops museums and palace once there.

8/10

Excellent

25 May 2015

Poh

visiting my Crazy German friends.

nice hotel and good service.. only there are construction around this town now...

Partner

8/10

Excellent

17 May 2015

Rashed

4 star

Excellent cleaning and complete calm

Family

8/10

Excellent

27 Apr 2015

Salim G.

Business trip

Nice and clean business hotel, close to Main attractions in Karlsruhe. Very noch Buffet.

10/10

Exceptional

12 Apr 2015

Jose

Well located and good price-price relation

the hotel is very confortable. Grat relation price-value. Very well located. Big Mall at walking distance. Very friendly staff

10/10

Exceptional

24 Jan 2015

David

Great business hotel

Karlsruhe was my first stop on a 12 day business trip. The Novotel stands out as one of the best hotels of the bunch. Breakfast was fabulous with lots of healthy options.

10/10

Exceptional

30 Dec 2014

Rajesh

Will definitely stay here again!!!

Nice hotel within walking distance of the marketplatz. Well connected by Tram if you need it. We had a car and were pleasantly surprised to find free parking right outside the hotel, though you might want to use the hotel parking during snow conditions. We got the first wave of heavy snow and it would be a task to clean the car in the morning if you get a lot of snow.

Hotel facilities were very clean and neat and the staff were friendly and helpful and extremely prompt... room service was delivered even before we cut the call!!!

Would definitely recommend the hotel if you are staying in Karlsruhe. Price wise it makes a lot of sense than staying in nearby more expensive locations.

10/10

Exceptional

06 Dec 2014

Steve

Excellent City Centre stay for Xmas markets

We choose this hotel due its previous reviews, and its proximity to the Christmas markets, and it did not disappoint. The welcome we received at the check in desk was excellent, and provided all the information we needed. The room was spacious and very comfortable, and the choice at breakfast was very good. The leisure facilities at the hotel were also excellent, and we made use of the Sauna and steam room.

8/10

Excellent

22 Oct 2014

Phil

Great location in the center of the city.

Was there on combined business and pleasure. Arrived in Karlsruhe at the train station which is only 1/2 mile away. Attended a conference at the convention center next door and visited many restaurants and shops a short distance way. Spent four nights at this hotel.

10/10

Exceptional

15 Sep 2014

Verified traveler

Lovely Hotel, helpful staff

Lovely hotel and staff spoke English and very helpful. We had breakfast included in our package and had amazing choice to eat. The only downside Karlsruhe is having major roadworks in and around the city, so getting to the a Hotel proved challenging. But this did not stop my enjoyment of the Hotel and surrounding area.

10/10

Exceptional

27 Aug 2014

Verified traveler

Good location and nice and clean

Great location with a short walk into Karlsruhe which had a good selection of shops and restaurants. Nice clean hotel with a good breakfast. Only one downside - the car parking is additional but it is a safe underground parking area.

8/10

Excellent

16 Aug 2014

ktl

Nice hotel and helpful staff. Let down by the baby bed provided! It was completely missing the base which someone had tried to fix by using a blanket.

Family

10/10

Exceptional

07 Aug 2014

Mondeo man

Enjoyable stay

This was a mid-way stopover between Austria and UK . Despite the roadworks outside we were still able to access the on-site hotel car park. Service was good including a room with walk-in shower for father-in-law who has limited mobility. All areas were tidy and clean. Whilst the B&B rate was competitive the dinner was expensive although it was very good quality. The only negative was only one lift out of the two was in service so there was extended waiting trying to get between floors.

10/10

Exceptional

24 Jul 2014

Ken C

Very nice accomodations

Very clean, well-run hotel. Service was friendly and efficient. The location is currently a bit harder to get to because of the subway construction, but that seems to be true all over the city. Anyway, it's a nice walk from the train station and from most of the main sights. I would definitely stay there again.

10/10

Exceptional

16 Jul 2014

Verified traveler

Excellent modern hotel

Hotel is clean and in a good position. Modern like other Novotel hotels.

8/10

Excellent

04 Jul 2014

Verified traveler

Nice hotel with good location

We have stayed at this Novotel twice now and enjoy the location, friendly staff, and cleanliness and comfortable beds. We don't, however, like having to walk down to the ironing room to iron something. We were told that irons and ironing boards are not permitted in the rooms. They are at the Marriott nearby, so, it must be a Novotel restriction and not a city or other type of restriction.

8/10

Excellent

12 Jun 2014

Verified traveler

Nice stay

everything was good. only in the morning I could smell some smoke in my room. I believe somebody was smoking in the neighbouring room. This was unpleasant.

8/10

Excellent

07 Jun 2014

Ana

Very good hotel close to city centre

Very good breakfast although quite expensive. Clean room (small but with a good walk-in closet), good shower, confy bed. Kind staff. Good location.

10/10

Exceptional

27 May 2014

Val

Couple

Great hotel, good location, very clean and modern.

Partner

8/10

Excellent

22 May 2014

Steve

Nice hotel shame about the building site

I have stayed at the hotel a number of times previously and it is a comfortable well run hotel in a good location.The Hbf Station is nearby and the City Centre a 5 or 10 minute walk. I was shocked to arrive and find that the area in front of the hotel was filled with heavy machinery, cranes and noisy with barriers looking like the city was going to be a street circuit for cars. The management should have informed people who wanted to book at the hotel that major engineering works on the tram system were being carried out. I will stay again but will check the work is complete before booking.

8/10

Excellent

10 Mar 2014

JT5488

Great value

Nice hotel, excellent breakfast

10/10

Exceptional

28 Feb 2014

RP

Lovely hotel overlooking a square.

Stayed for 1 night on way to Italy, as family of three. Excellent car park, excellent location. Can easily walk in to centre of Karlsruhe which is a thriving small town with excellent shops and restaurants. Had to share bed with 3 year old but king size bed so ok, bath in room very nice. We didn't have dinner or breakfast so can't comment.

10/10

Exceptional

31 Dec 2013

Verified traveler

great hotel

a bit out of the centre.. and parking is too expensive.. but otherwise absolutely nothing to complain about.. modern, clean and good value for money... on the other hand.. apart from the schloss.. Karlsruhe is pretty dull

10/10

Exceptional

13 Nov 2013

Karl Latham

Great Hotel

Loved it! Amazing staff, extremely helpful, large quiet well appointed modern rooms, close to main station and downtown, I look forward to my next stay at this hotel.

2/10

Poor

29 Oct 2013

Novotel

Not Good For Business

Internet in the hotel practically did not work. Front desk got in touch with the provider, but there was no change. Hotel manager did not seem so concerned. Our business trip suffered a big blow. Food at the restaurant was not great either.

8/10

Excellent

11 Sep 2013

RM

Good hotel in Karlsruhe

Very good location. Clean room. Great facilities. Enjoyed my stay there, I'd comeback anytime.

10/10

Exceptional

10 Sep 2013

Paul

Stop over for a night

Too much construction going in and around Karlsruhe. If I would have known about all the construction, just everywhere, I would have driven on.

8/10

Excellent

09 Jun 2013

Verified traveler

Excellent for congress

AC a bit noisy. Internet access too expensive.

8/10

Excellent

28 May 2013

Verified traveler

Nice but too expensive

Although the hotel is OK, I would not call it value for money. If breakfast had been included, I would not mind paying the price, but it was €19 each on top of what I would say is quite a steep price for a fairly basic hotel, although it was very clean, very efficient, very friendly, etc. etc.

Also, we had an 'executive' room, which is exactly the same as a normal room, but more expensive. For this I would expect free Internet access, but of course this is not the case.

6/10

Pleasant

23 May 2013

Verified traveler

German manners

We had a good experience until the checkout, when we were literally ignored by the receptionist, which saw us waiting but chose to serve another patron - which appeared to be German - who cut in. We didn't mind so much the other patron's rudeness, as we did the lack of etiquette of the Novotel employee.

10/10

Exceptional

17 Apr 2013

Verified traveler

comfortable

Gorgeous hotel, clean room, very satisfied stay.