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Hotel am Karlstor

Karlsruhe · Germany

Karlstrasse, 46View location

7.4/10Very good758 Reviews
Cleanliness7.6/107.6
Service7.6/107.6
Comfort7.4/107.4
Condition7.2/107.2
Location7.8/107.8
Neighborhood7.8/107.8
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel am Karlstor

Make use of convenient amenities, which include complimentary wireless internet access and a hair salon. Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and laundry facilities. Self parking (subject to charges) is available onsite.

Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bathrobes and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.

Distances are displayed to the nearest 0. 1 mile and kilometer. Federal Court of Justice - 0. 3 km / 0. 2 mi- Karlsruhe Zoo - 0. 6 km / 0. 4 mi- Karlsruhe Convention Centre - 0.

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With a stay at Hotel am Karlstor in Karlsruhe (Karlsruhe City Centre), you'll be a 4-minute walk from Federal Court of Justice and 7 minutes by foot from Karlsruhe Zoo. This hotel is 0.4 mi (0.7 km) from Karlsruhe Convention Centre and 0.8 mi (1.3 km) from ZKM.

Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.

Featured amenities include express check-out, dry cleaning/laundry services, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 7:00 AM - 10:00 PM
    The check-in location differs from the property location. Check-in location: [Zi Hotel, Karlstrasse 46]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
    • Self parking fee: EUR 15.00 per day
    • Rollaway bed fee: EUR 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Federal Court of Justice 0.3 km / 0.2 mi
Karlsruhe Zoo 0.6 km / 0.4 mi
Karlsruhe Convention Centre 0.6 km / 0.4 mi
Prince Max Palace 0.8 km / 0.5 mi
State theater of Baden 0.9 km / 0.6 mi
Karlsruhe Theater (Badisches Staatstheater) 1 km / 0.6 mi
Staatliche Kunsthalle Karlsruh 1 km / 0.6 mi
Kaiserstraße 1 km / 0.6 mi
Marketplace Square 1 km / 0.7 mi
ZKM 1.1 km / 0.7 mi
Square of Fundamental Rights 1.1 km / 0.7 mi
Karlsruhe Palace 1.3 km / 0.8 mi
Badisches Landesmuseum 1.4 km / 0.8 mi
Europahalle 1.9 km / 1.2 mi
Günther-Klotz-Anlage 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 35
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Lift access
  • Clothes dryer
  • Bar
  • Hairdressing salon
Show 2 more facilities & services
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel am Karlstor

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel am Karlstor

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel am Karlstor

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hotel am Karlstor

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel am Karlstor

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel am Karlstor

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel am Karlstor

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    Hotel am Karlstor

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel am Karlstor

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel am Karlstor

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Hotel am Karlstor

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Hotel am Karlstor

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel am Karlstor

7.4
Very good
758 Reviews
Cleanliness
7.6 /10
Service
7.6 /10
Comfort
7.4 /10
Condition
7.2 /10
Location
7.8 /10
Neighborhood
7.8 /10
Amenities
7.4 /10
100 reviews shown
4/10
Poor
15 Jun 2026
VIDMANTAS
Please don’t stay there.
Business
8/10
Excellent
13 Jun 2025
Upama
It was easy access and easy to find the parking space.The room was clean and good enough for 3 of us.Though the 3rd bed could have been better.Walkable distance from all the areas.Would def stay here agai. If i visit Karlsruhe.
10/10
Exceptional
15 Jul 2024
John

Short stay

Good reasonably central location for Karlsruhe. Convenient underground parking. Trams run directly past hotel entrance and can be a bit noisy at night/ early morning as they pass, but this is to be expected in the location. Rooms and bathrooms clean and comfortable.
Friends_and_family Family
2/10
Poor
13 Jul 2024
Myran

Avoid - waste of money

Our flight was delayed so we arrived 2 hour later. Midnight instead of 10pm. No one there to check us in, hotel locked and not answering the phone. Left us stranded in middle of night and had to pay extra for a hotel 30 mins away
8/10
Excellent
28 Oct 2023
Asim
Good
10/10
Exceptional
28 Sep 2023
Patricia

Friendly and helpful

Just stayed in the room for short period but rooms were clean and reception very helpful. No bar available but local bars near hotel and everything is in walking distance.
Friends_and_family Friends
4/10
Poor
12 Sep 2023
Verified traveler

Nothing \"Ruhe\" about this hotel

This is the noisiest hotel I have ever stayed in. It is positioned at an extremely busy intersection, so even in a room on the 4th floor, the traffic and noise is considerable. The room resounds with the constant rumbling of the tram (Straßenbahn), which also screeches as it turns the corner. To make matters worse, there was construction in the building, which produced a symphony of drilling and pounding sounds beginning around 8am. Impossible even to have a phone conversation. I stayed here for 6 days and was quite actually exhausted from the lack of sleep.

I took note of the hotel manager yelling at the housecleaning staff about not working fast enough (the man didn't even stop his berating as I walked by).

Others have mentioned the breakfast, which is decent. The staff in the breakfast area were always friendly, and if anything needed to be replenished, they were happy to do so.
Self
8/10
Excellent
25 Jun 2023
Corine
I didn't like the tramway noise.
Leisure Self
6/10
Pleasant
11 Oct 2021
Anthony
Checking in was a problem because the automat did not issue my bill. Since I had not noted the room number, I had to phone. The immediate service was good. I was issued a new room number and key but it took 3 contact attempts before my invoice was emailed 2 weeks later. Room pleasant, with kettle. Covid test kit in room.
Business Self
10/10
Exceptional
26 Mar 2020
Verified traveler
I liked the staff always willing to help you in many ways.
Leisure Family
10/10
Exceptional
22 Mar 2020
Verified traveler
We liked the clean room and the selection at breakfast. Starting each with good breakfast was perfect.
Leisure Family_with_children
10/10
Exceptional
17 Feb 2020
Troy

Great location and helpful staff

Great location and the room ready before the check in time. Great staff and very helpful
Friends_and_family Family
8/10
Excellent
22 Jan 2020
Verified traveler
Convenient location for Supreme Court. Rooms pleasant and reasonable size.
Brekfast was slightly problematic. I went up just before 8 and the juice dispenser was almost empty. I managed to scrape together the last portion of scrambled eggs. Although one could hear the staff talking in the back room, it was 20 minutes (I noted the time on my watch) before anyone came to replenish the container, so that the half dozen people who came after me had a limited choice.
Business Self
6/10
Pleasant
12 Dec 2019
Meagan

Decent Stay

Though it was as clear certain aspects had been redone (and redone well), it seemed like the job didn’t get completely finished. It was also complicated to find the parking spots and to access the rooms from the garage and outdoors. The entrance we were told to go in was not clearly marked. Otherwise it was a nice stay.
Partner
10/10
Exceptional
06 Aug 2019
Björn

Good Value

Central location and excellent value for money.
Family
4/10
Poor
16 Jul 2019
Verified traveler

Not suitable for rest

Hotel is situated just few meters away from train/metro station. Don't expect to get any sleep
10/10
Exceptional
14 May 2019
Verified traveler
Excellent place with very nice staff. The hotel is very well located and the rooms are also comfortable and clean.
Business_and_leisure Self
6/10
Pleasant
28 Apr 2019
Verified traveler
Great location and Breakfast!.
Property is going thru remodeling, a lot of noise and dust all over the place. Soecificalky at 6:30 am the noise from the street caused by the moving of is unbearable. Cant sleep and it lasts for 2 hours
Friends_and_family Family
4/10
Poor
19 Apr 2019
Verified traveler
Looks like the hotel is being renovated, and it very much needs renovating. I had booked a standard double room which had a decent size but everything was run down. Pillows felt like something one would get in the plane. Desk chair was very uncomfortable. Bed was ok.
I expected a fair value for the price but I did not get it.
Business Self
8/10
Excellent
09 Apr 2019
Henry

It turned out very enjoyable.

I had a serious complaint to make on our first night of 3. The staff dealt with it very well and the rest of our stay was perfect.
They operate an unusual hotel system, whereby there are other businesses operating within the building. We found it tricky to find the reception.
Partner
6/10
Pleasant
09 Feb 2019
Jon

Good hotel.....but

Lovely hotel. Rooms clean and bed comfy. A little disappointed with the Breakfast and the fact the bar didn’t open until 8pm
8/10
Excellent
06 Feb 2019
Verified traveler

Visitors

The room we stayed in was directed to the courtyard and was close to the breakfast room. The hotel was good, location very close to the center.
Partner
10/10
Exceptional
28 Jan 2019
Verified traveler
Very nice and welcoming
10/10
Exceptional
15 Jan 2019
Verified traveler
Not sure why there are so many negative reviews ! Me and my daughter stayed here for 3 nights and it was wonderful . Great room, wonderful breakfast, and fantastic location, tram right in front of hotel, but you could also walk to city center in about 10 min. Girls on the reception desk weren’t overly friendly but everything else was perfect. Price was great, I would def stay here again
8/10
Excellent
22 Dec 2018
George

God location, good value.

Great value hotel and a good stopover on the way south. Comfortable rooms and pleasant staff. Good buffet breakfast, well worth it. Beware of the underground parking. There is a ramp system to put two cars in one space and someone had raised the platform. We could not leave the next morning for more than an hour as we had to wait for the Hausmeister to drive in and release us.
Friends
8/10
Excellent
02 Oct 2018
Verified traveler
Great tram location. Only one entrance to rooms, but several exits. The hotel exists upon the top floor for an entire city block.
8/10
Excellent
01 Oct 2018
Maria
very convenient and friendly people at front desk, they clean every day, the breakfast buffet is very convenient.
8/10
Excellent
17 Sep 2018
Björn

Good Value For Money

Good value for money in central location. Very good breakfast. Some noise from trams and nightlife in the rooms facing the street.. Cleanliness OK.
Family
6/10
Pleasant
06 Sep 2018
Verified traveler

Ok - but not great

No pillow which was disappointing. No locks on the door fron the inside. The room facing the street was very noisy. Breakfast selection was good.
Partner
8/10
Excellent
10 Aug 2018
Maria
Nice hotel close to city center
They staff very nice and helpful and prompt to assist.
8/10
Excellent
22 Jun 2018
Grandma
It was fun watching the World Cup at a local outdoor restaurant that one of the staff members recommended.
Having a grocery store close by was a big help on snacks & drinks.
8/10
Excellent
29 May 2018
Tony
Convenient location for Supreme Court, opposite tram stop, but I had a quiet room facing the inner courtyard. Minibar would be useful, especially since the hotel's own bar is for smokers after 8 p.m. Also a safe would be helpful. Good breakfast.
8/10
Excellent
16 Feb 2018
lubna

Clean modern rooms

We stayed a night and booked two rooms. The rooms and bathrooms were very clean and modern. Breakfast was very nice too. Had a lovely nights sleep at the hotel. The cons for the hotel were the rooms access point, which was next door from the reception, so you have to step outside and there is no access from the lobby. There were no lights outside the elevator area, when you wait to go up to your rooms.
Overall location, staff, breakfast and cleanliness were great.
8/10
Excellent
17 Dec 2017
Engin

Nice location

Breakfast is not good enough and vending machines not working properly
6/10
Pleasant
10 Dec 2017
Verified traveler
Economical, good for the price. Only complaints are heating out of order, and although I paid online they repeatedly kept telling me I hadn’t paid. Stuck to my guns though. Probably a glitch in the booking system through Expedia.
8/10
Excellent
30 Jun 2017
Verified traveler

Great hotel close to the center of Karlsruhe

We stayed for one night and had a great time. The receptionist was very friendly, the internet was fast, and the breakfast buffet was huge and plentiful. Parking spaces in the garage were a little tight and it took us a while to maneuver the car into the space. Also, we booked under \"Hotel am Karlstor\" but the hotel was recently renamed to \"ZiHotel\", so be careful.

The rooms were recently renovated and very nice. The only two negative points were that there was no AC (and it was really hot) and that the room did not have a fridge. Both points were minor for us but someone might care.
8/10
Excellent
28 Jan 2017
Mark

Solid business hotel

I have been here twice.
What I like about it:
- very affordable
- clean
- good breakfast included
- convenient (directly at a tram stop)
- good and friendly service

Now the thing: if you have a light sleep make sure they give you a room to the side or back. If your room faces the street it might be hard to sleep.
8/10
Excellent
13 Dec 2016
Verified traveler

great hotelfor the price

the outside of the building is not very nice but inside it is updated, clean and everything you need for a nice stay, also easy walk to downtown and a tram right outside the front door
Family
10/10
Exceptional
03 Dec 2016
Karen

convenient and clean

We arrived early and the staff found us a room so we wouldn't have to wait. Very accommodating and friendly.
Partner
4/10
Poor
12 Sep 2016
Verified traveler
Not a decent hotel to leave/ sleep in. The floor and the rooms are smelly. The hotel has about three names: Zi Hotel, Hotel Am Kalstor ..... Don't ever make a mistake of booking this hotel, you desire a pleasant trip.
8/10
Excellent
16 Jun 2016
Michael

Beware - Hotel renamed ...

Hotel has been renamed - which made it rather more difficult to find =) Its now the Hotel Zi or somesuch =)
10/10
Exceptional
30 May 2016
Gary

Great Hotel

Overall are perfect for visitor. Breakfast included a lot of variety, of course including fruit. Short walk to the town and the tram station in front of the hotel.
Partner
8/10
Excellent
22 Apr 2016
Verified traveler

Great hotel at reasonable price level

First time stay at this hotel. Comfortable, cleansed modern rooms, friendly front desk staff, central location.
8/10
Excellent
13 Apr 2016
jatin
the tooms were dirty with dust allover the table and side beds
Intermittent failure of wifi in our rooms at 4th floor
Breakfast was good
Family
8/10
Excellent
08 Jan 2016
Matthew
The hotel was overall a great deal for the price that we paid. The room was comfortable and clean, my only complaint was that there was an open hole in the wall with exposed wire hanging out!! The breakfast buffet was huge and delicious - definitely my favorite part of the stay. They do have self serve laundry facilities but it is very confusing to find and not all of the front staff knows it exists. It is on the fifth floor and you need a key from the front desk to get in.
Partner
10/10
Exceptional
14 Dec 2015
Andrew

Nicer than expected, would stay again

Overall, I was surprised by how nice this hotel was for the price. Rooms were clean, modern and recently redone. Very comfortable and well designed. Good breakfast. Overall excellent value.
8/10
Excellent
16 Sep 2015
Verified traveler

Good hotel with stingy wifi

Pros: friendly staff, awesome breakfast(super soft bread!), nice complimentary sparkling water, strong fan, nice fluffffffyyyyyyy pillow

Cons: only 1 person/device can use the wifi, shower room design is lame - the glass door only covers half the room, meaning water can leak out from the other half of the floor, location is hard to find(no clear directions on website in English)

If they allow the wifi to be unlimited, I will go back again. The rest are minor cons.
Partner
10/10
Exceptional
18 Aug 2015
David

Thanks again!!

Great stay here.....
6/10
Pleasant
24 Jun 2015
Verified traveler

The hotel name is actually Zi Hotel!!

The room furniture was really old, especially the bed & desk. The desk had a broken part (junction between the 2 sides), and the bed almost fell apart. Also, the room does not have a phone!
Finally, and surprisingly, it turned out that the hotel name is \"Zi Hotel\" & not as posted \"Hotel am Karlstor\"
10/10
Exceptional
16 Feb 2015
Corina Ilaria

Hotel Am Karlstor

I've stayed at this hotel only for 2 nights, for business.
The annoying things:
- very difficult to find the entrance (you should know that it is not called Am Karlstor, but Hotel Lounge)
- someone had an alarm in a room close to mine, so every night at 01:00 there was this annoying sound - at first I thought it is a fire alarm
- only 2 very very small shower gels, no soap (I was lucky I had my own shampoo, shower gel etc)
Everything else was lovely:
- very clean room, spacious
- confy bed
- breakfast was very very good (large selection, fresh and tasty)
- exactly next to the tram stations, so good transportation
Overall, I would recommend this hotel, just make sure you know it's called Lounge and bring your own shower gel, shampoo etc
6/10
Pleasant
06 Dec 2014
Verified traveler

Breakfast is great, but hotel is so so~

Breakfast is great, but the facility is quite old. Our rooms were at the end of the hall, and the room smells like heavy lemonade cleaner.

Still, breakfast was very very good, we were surprised. With very reasonable price, + free parking+brk+wifi, it is truly worth the money.
8/10
Excellent
25 Sep 2014
Low-Maintenance Traveler

Hotel is branded as Zi Hotel on all signs...

...and if not for someone's review on this site, I would still be looking for something called the \"Hotel am Karlstor.\" It's called the Zi Hotel everywhere you look. The hotel occupies a couple of floors of a 5-story building, while the lobby (which is more of an extension of the smoky, un-air-conditioned lounge) is completely separate from the access to the rooms. You have to go outside to go back inside a few doorways down the building in order to reach the rooms. We were in 438 (facing the street), where the free WiFi evidently did not reach. Worked well in the lobby, so that's where I had to use it to load emails, maps, and make reservations for the next stop. Stains on the carpet always make me wonder, so I ignored them and wore my sandals while in the room. The room itself was well-appointed, including a fan (helpful when no A/C is available and plenty of electrical outlets. No minibar/fridge or safe, but plenty of storage space for luggage/bags. Windows must be well-insulated as we weren't bothered at all by the sounds from the tram stop right in front of the room. Breakfast was included in our rate. The b'fast buffet was in a room at the back of the same (4th) floor, and while it was spectacular in terms of selection and quality, it was absolutely outstanding in terms of service -- dish clearing, replenishing/refreshing of items, friendliness of staff, etc. Neighborhood is loaded with amenities like grocery/drug stores, bakeries, bars, restaurants, banks, and shops.
Family
10/10
Exceptional
16 Sep 2014
steve jones
I had read that this hotel was not easy to find-that's definitely not true. 10-12 mins walk from Karlsruhe Hbf main station. As long as you realise you have to use the reception marked Zi Hotel. The rooms are through a different door but its about 5 steps away. Breakfast is fantastic the usual European fare but plenty of choices.
10/10
Exceptional
14 Sep 2014
Verified traveler
It was comfortable.
6/10
Pleasant
07 Sep 2014
Verified traveler

The hotel goes by a different name

A difficult place to find as they go by a different name and the hotel is only in the 4th floor of a building.
The reception desk is located in a very \"smoky\" bar at the street level.
The room had a dirty carpet, not lights in the bathroom and no telephone to contact the reception desk.
I can say that this is a strange setting hotel..
Nevertheless, the breakfast buffet was excellent!
4/10
Poor
07 Apr 2026
Prunescu
Pas de nettoyage de chambre pendant les 4 jours de séjour, ni de changement de serviettes. Un mauvaise odeur lors de checkin et les linges de lit pas change en intégralité. Fenêtre casse - pas possible de la fermer (au 1er étage). Pas de sécurité durant la nuit - porte extérieur avec accès libre a n'import qui. Plein de chose a améliorer sur la propreté et sécurité .
Friends_and_family Family
8/10
Excellent
20 Mar 2026
Jenny
Alle sind sehr nett
Partner
2/10
Poor
14 Feb 2026
Niklas
Personal unfreundlich und versteht fast kein Deutsch, Zimmer sehr hellhörig.

Nach 3 maliger Aufforderung für eine Rechnung wurde ich jedes Mal ignoriert.

Business Self
2/10
Poor
13 Feb 2026
Vitali
Schreklich
10/10
Exceptional
25 Jan 2026
Akli
Chambre propre et hôtel bien placé
8/10
Excellent
05 Jan 2026
HALIT
Konum olarak Karlsruhede bir çok merkeze yakın, hemen otel önünde ulaşım noktası olan, eurpaplatz ve diğer merkezlere yayan ulaşım imkanı olan bir konaklama tesisi.
Arada sırada ufak tefek aksilikler düzeltiliyor.
Friends_and_family Friends
8/10
Excellent
02 Jan 2026
HALIT
Merkezi konumda bulunması iyi.
Ulaşımı kolaylaştırıyor.
Europlatz ve diğer merkezlere yürüme mesafesinde.
Sadece konaklama için yeterli.
Friends_and_family Friends
8/10
Excellent
08 Sep 2025
Thomas
Die Unterkunft hat eine gute Lage, aber es ist laut. Die Zimmer zum Innenhof sind zwar leise, aber kein schöner Ausblick (verrostete Geräte und Lüftungen).
Personal war sehr freundlich, aber auch sehr langsam (Grund ist ggf. die Technik, who know's...). Jedenfalls: wir haben beim CHeck-in ca. 20min gewartet und auschecken war ähnlich. Frühstuck ist nichts besonderes, aber für den Preis okay. Hygiene könnte noch etwas verbessert werden.
Family
10/10
Exceptional
18 Aug 2025
Damian

Toll gelegen - Idealer Ausgangspunkt

Zentrale Lage, bequemes Bett, saubere Zimmer, gutes Frühstück und nettes Personal. Die fehlende Klimaanlage wurde durch einen Ventilator ausgeglichen. Hat gepasst und man kann die Fenster öffnen. Alles in allem wirklich gut.
Friends_and_family Friends
2/10
Poor
12 Aug 2025
Gjeraqine
Ich fandest zuschade für das geld im bad war schimmel, der boden war dreckigi, das bett war aus gefanzt, es war ne katasteopfe. Dann gab es ein anderes zimmer da das selbe das zimmer war dreckig aber noch so schlimm was schlimm war da waren überall spinnen Also würde ich nicht empfehlen essen war keine große auswahl aber die innenstadt war sehr nah das war okay.
4/10
Poor
09 Aug 2025
Sarhad
Bettwäsche waren dreckig mit schminke und schwarze flecken als wäre es auf dem Boden gelegen Handtücher haben voll nach staubgerochen
Partner
10/10
Exceptional
21 Jul 2025
Peter

Lyx!

Helt perfekt!
Friends_and_family Family
8/10
Excellent
10 Jun 2025
Simone
Das Zimmer war recht klein und das Bett leider für uns zu weich. Kein Kühlschrank.
Ansonsten war alles okay - das Personal sehr freundlich. Wir hatten lediglich ein Problem den Eingang zu finden. Und da wir mit dem Auto angereist sind und die Tiefgarage zu war, war es etwas schwierig zu parken um einzuchecken.
Business Partner
10/10
Exceptional
27 Apr 2025
Verified traveler

Sehr empfehlenswert

Hotel sehr sauber und empfehlenswert.
Saubere Zimmer und reichhaltiges Frühstücksbuffet.
Gute zentrale Lage.Gerne wieder.
Friends_and_family Family
6/10
Pleasant
27 Mar 2025
Christoph
Es war muffig, weil überall Teppichboden. Zimmer war sehr runter gerockt, aber grundsätzlich sauber.
Business
8/10
Excellent
31 Oct 2024
Ingmar

Hotel in Innenstadtbereich

Grosses Zimmer, Balkon nicht benutzbar, erinnert an einen Taubenverschlag. Zimmer okay, Badezimmer gut. Flur teilweise durch Baustelle recht dreckig. Frühstück war okay
Friends_and_family Family
6/10
Pleasant
18 Oct 2024
Norbert

Zu laut

Sehr laut und hellhörig.
Self
8/10
Excellent
02 Sep 2024
Silviu
Zimmer war sauber aber bissen Zigarettengeruch
Ich rauche nichts und habe sofort gemerckt. Danke
6/10
Pleasant
02 Sep 2024
Rainer
Zimmer war nach Renovierung noch nicht ganz fertig! Es fehlten die Rauchmelder im Zimmer und der Abluftventilator war im Badezimmer noch nicht montiert.
Leisure Family
8/10
Excellent
31 Aug 2024
Trond
Sentral beliggenhet. Hotellet anbefales, men sørg for å få rom mot bakgården, trikken går hele natten på fremsiden.
Friends_and_family Friends
8/10
Excellent
23 Aug 2024
Yuliya
Sauberes, komfortables Zimmer. In der Nähe des Hotel gibt es eine gute Verkehrsinfrastruktur
Leisure Self
8/10
Excellent
09 Aug 2024
Leo
Sehr zentrale Lage!!!
Leisure Partner
10/10
Exceptional
14 Jul 2024
Zahoor
Sehr gut
10/10
Exceptional
12 Jul 2024
Daniel
Supertrevlig stad med mysiga gågator. Detta hotell har mycket bra läge med rejält garage för vår bil. Den trevliga ägaren gjorde allt för att vår familj skulle trivas.
Friends_and_family Family
4/10
Poor
11 Jul 2024
Sandra
Vi bokade för 4 personer men fick 3 sängplatser.
Friends_and_family Family
4/10
Poor
05 Jun 2024
Jorinde
The whole room seemed outdated and could use a renovation. The window frames seemed a bit moldy, the curtain wasn't properly attached to the rail. The surroundings were very noisy, which made it hard to sleep. The person cleaning the room left their brush in my bathroom. I would have expected much better for the price.
Business Self
8/10
Excellent
04 Jun 2024
Tanja
Top Lage! Mit Tiefgarage
Leisure Partner
8/10
Excellent
04 Mar 2024
Robert
Is Oké
Leisure Self
8/10
Excellent
17 Feb 2024
Abdelwaheb
Alles gut
8/10
Excellent
11 Feb 2024
Csaba
Alles war gut. Ein drei Sterne Hotel
Leisure Partner
6/10
Pleasant
10 Feb 2024
Kasper
Fint centralt hotel, rene pæne værelser.
Morgenmad manglede opfyldning og afrydning på bordene
Friends_and_family Family
8/10
Excellent
04 Feb 2024
Thomas
Kann man weiterempfehlen, ist zweckmäßig und für einen Städtetrip perfekt.
Leisure Partner
6/10
Pleasant
03 Jan 2024
Stephanie
Unser Zimmer war modern und relativ neu renoviert, was mir sehr zugesagt hat. Es war zwar billig renoviert, aber schön. Auch die Einrichtung war eher billig, aber funktional in Ordnung. Wir hatten ein Kopfkissen zu wenig und baten um ein weiteres, was uns die Dame bringen wollte, aber nicht brachte.
Das Frühstück war nicht sehr vielfältig, aber ok. Die lobby sieht aus wie eine heruntergekommene Shisha Bar, das fand ich sehr abschreckend.
Die Stellplätze in der Tiefgarage kosten 15 Euro pro Tag (!!!), was mir vorher keiner gesagt hat und ich beim auschecken fast aus allen Wolken gefallen bin...
Mir hat die Einrichtung und der Aufenthalt trotzdem sehr gut gefallen. Das Badezimmer war sehr schön :)
Also gerne wieder, aber mit parken auf Freien Parkplätzen...:)
Leisure Family
8/10
Excellent
20 Dec 2023
Patrick
Schöne Zimmer, Frühstück okay, nettes Personal, Rezeption und Treppenhaus ein bisschen schmuddelig.
Leisure Family
8/10
Excellent
18 Dec 2023
Nicole
Es war ok
Leisure Family
8/10
Excellent
06 Dec 2023
Andrea
Es hatte im Zimmer keine Anweissung, wie mann sich bei Feuer Verhalten sollen und wo der Notausgang ist.
Leisure Friends
8/10
Excellent
14 Nov 2023
Q.
Habe eine Nacht übernachtet. Einrichtung war zweckmässig. Privates Zimmer mit privatem WC und Dusche. Tee und Wasserkocher waren auch im Zimmer vorhanden. Alles ausser unter dem Bett war sauber, dort war alles voller Staub und Dreck. Habe es beim Check-out der Rezeption gemeldet, die Kritik wurde dankend entgegengenommen und sofort zur Behebung aufgeschrieben. Dies hätte gemäss ihrer Aussage nicht passieren dürfen, da auch unter den Betten täglich gereinigt würde. Man gab mir auch freundliche Auskunft über Essensmöglichkeiten in der Nähe (Edeka inklusive Bäckerei gleich nebenan ein paar Schritte weiter). Für den Preis unter 50€ über trivago bzw. expedia bin ich insgesamt zufrieden.
Self
8/10
Excellent
31 Oct 2023
Patrick
Super nah zum Zentrum.
Lebensmittelmarkt, Apotheke alles direkt da.
Leisure Family_with_children
10/10
Exceptional
17 Sep 2023
Björn
War mit meinen zwei Töchtern spontan da. Alles sauber! Alles super! Haben uns wohl gefühlt. Parken war problemlos und entspannt. Gerne wieder!
Leisure Family_with_children
4/10
Poor
07 Aug 2023
Verified traveler
We konden de parkeerplaats op de ochtend van vertrek niet meer verlaten, poort op slot. Niemand te bereiken, zelfs het noodnummer niet. Kamer wel redelijk netjes en op een goede locatie.
Friends_and_family Family
2/10
Poor
03 Aug 2023
Stephanie
Tür zum Hotel fast immer offen. Nachts Geschrei, Gehämmer und Randale, als wenn ein Zimmer demoliert wird. Tagsüber ging es weiter-allerdings keine Erreichbarkeit an der Rezeption. Nächste Nacht genauso. Wiedergutmachung des Hotels nicht erfolgt, ebenso wie die Rechnung per Mail. Absolut nicht zu empfehlen!!!
Leisure Family
8/10
Excellent
02 Aug 2023
Mohamad Ehab
It is fine hotel, the location is very good but the room has no mini bar and no TV or telephone to call room service!
8/10
Excellent
28 Jul 2023
Gökmen
Alles war schön aber das Zimmer war laut weil auf der Straßenseite war
Leisure Family
6/10
Pleasant
27 Jul 2023
Sabine
Sehr laut.
Sehr warm in den Fluren und Zimmern.
Zimmer war am Anreisetag erst gegen 19 Uhr fertig.
Am zweiten Tag funktionierten die Zimmerkarten nicht mehr und wir hatten weder Handtücher noch Badetücher.
Lage war aber sehr zetral . Alles gut erreichbar.
Personal an der Rezeption sehr freundlich und hilfsbereit
Leisure Family
8/10
Excellent
21 Jul 2023
Claudia
***

Location & surroundings

Hotel am Karlstor
Karlstrasse, 46, Karlsruhe, Germany

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Hotel am Karlstor

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