Hotel Rio

Germany , Karlsruhe
KARLSRUHE, Hans Sachs Str 2
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100 reviews shown

8/10

Excellent

05 Mar 2026

Gregory

Great location near Duomo. Walking distance to many tourist sites, restaurants and subway.

6/10

Pleasant

05 Mar 2026

Anita

Really excellent t location but

2/10

Poor

04 Mar 2026

Tam Thi Thanh

Bad services , not clean , bed making noise , everything is old and not clean

10/10

Exceptional

03 Mar 2026

Lukasz

Great place to stay due to its central location. Super convenient for first-time Milan visitors.

Self

10/10

Exceptional

03 Mar 2026

Marifloyd

The room was tiny and the blankets seemed old but the bed was clean and the room was clean. The location is excellent and is 2 minutes walk from the Duomo metro stop. The breakfast was great and had lots of options and was included in the price. There is only one elevator to the rooms. There are lots of places to shop and eat within a 2-3 minute walk. The Duomo is a 2 minute walk down the street.

10/10

Exceptional

24 Feb 2026

Anthony

Jimmy was absolutely professional and friendly.

Self

10/10

Exceptional

18 Feb 2026

Tod

Room was spacious and thecstaff was very courteous!

10/10

Exceptional

15 Feb 2026

Mary-Victoria

Yes

Friends_and_family Friends

8/10

Excellent

07 Feb 2026

Caroline

Ok so the hotel is fairly basic and not the most modern. BUT location is everything. You are literally a minutes walk (if that!) from the Duomo. Also great value for money for where it’s situated as other hotels I looked at in that location were hugely more expensive. Breakfast is included and was good!

Leisure Partner

10/10

Exceptional

01 Feb 2026

Ian

Really enjoyed my mini-break at The Rio. Small, but perfectly formed! Nice warm, clean room with excellent shower & . Smashing breakfast. Staff nice & friendly - even got me some milk to take to bed! Look forward to returning!

8/10

Excellent

24 Jan 2026

Matty

Very friendly staff, clean and comfy room, fantastic location
Only downside cleaner shouting, banging and re arranging furniture in other rooms on floor, dragging tables etc very loud

Leisure Self

8/10

Excellent

18 Jan 2026

Vadim

it was good. low price for such location. do not anticipate to have luxurious rooms, but they are Ok. Only thing, it is kind of loud outside, even at night

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Charlene

Great location. Staff were excellent and breakfast was great for the price. Rooms basic but clean and all amenities needed there.

Leisure Self

8/10

Excellent

28 Dec 2025

Shatlyk

It was interesting to spend the night in this hotel. The room and shower are very small, and the soundproofing requires better; you can even hear someone fart, but overall it was fun. The location is super and the breakfast is good.

Leisure Self

10/10

Exceptional

27 Dec 2025

Marcos

Nice location, comfortable bed, huge bathroom. Friendly staff

Leisure Partner

10/10

Exceptional

23 Dec 2025

Ellen

Staff are friendly clean room.

Self

10/10

Exceptional

11 Dec 2025

Alison

This place is AMAZING ! The staff make you feel so welcomed !! Every time I go to Milan I make sure to stay at Hotel Rio!

Leisure Family

2/10

Poor

11 Dec 2025

Daniel

Room didn’t look as it was in the ad. Much smaller filthier. Dirty floors and I found bed bugs. Don’t recommend anyone staying here! The location is nice but the whole facility is neglected.

Leisure Self

8/10

Excellent

09 Dec 2025

Hanna

Room was very clean but very small.Staff very nice.Breakfast good.Location exellent.

Self

8/10

Excellent

08 Dec 2025

Kim Alison

Location amazing, just a few mins from the cathedral, restaurants and bars. The hotel is an older style hotel, where you still have keys which you give in when you go out. The reception is manned 24/7 so not a worry about getting your key when you return to the hotel. Room wise, some are better than others. My first room

6/10

Pleasant

26 Nov 2025

Lindsay

The staff from reception to breakfast was amazing. The ladies up front always remembered who we were and our room number when we returned to the hotel and needed our key. Our only complaint is that the room was incredibly noisy. There is a metro stop in front of the hotel, and ALL night long we could hear the bus/tram coming and going. We could also hear people in the rooms on either side of us and water running in the walls. Aside from the metro stop, the location was great; close to the train station, Duomo and restaurant/shops.

Leisure Family

4/10

Poor

23 Nov 2025

Paul

Website claimed you needed to check in by 2300 so I ran across the city to make this timing. On arrival he said to me that there is no limit to check in and it was an inaccuracy with the website...so maybe change that? I arrived at the hotel in good spirits regardless and they told me they did not have a room for me even though it was booked through this site. They put me up in a sister hotel across the city down by the canal which was not ideal. The hotel was straight out of the 1980s. If booking just prepare for a bed and toilet, everything else is very dated.

Self

10/10

Exceptional

14 Nov 2025

Jaya Kumar

Excellent location!

Leisure

10/10

Exceptional

10 Nov 2025

Judith

Although a little dated the room and bathroom were big, the bed and pillows very comfortable for me. Heating good; shower always had hot water and a good pressure. Staff on reception excellent and went above and beyond to help me when I was injured in Duomo square!

4/10

Poor

09 Nov 2025

Gareth

The location of the hotel is brilliant. Right in the centre just a few hundred meters from Duomo plaza. Unfortunately our first floor room was right next to a tram stop with trams every 30 seconds. The noise was terrible. Could not get to sleep in the evening and first trams at 5am woke us up. Had almost no sleep. The breakfast was ok croissant, coffee and juice. If the room had been at the rear or on a top floor maybe the experience would have been better and worth 4 or 5 stars. But the room was so noisy we just could not sleep. Final moan there was no facilities for making a morning cup of coffee in our room. No facilities at all. The bed was very comfortable and the shower powerful but the room was basic.

Partner

8/10

Excellent

08 Nov 2025

María de Lourdes Cunille

Great stay, walkable to everywhere

Leisure Family

10/10

Exceptional

08 Nov 2025

Valerio

Great location, clean hotel, easy check-in

Leisure Self

4/10

Poor

05 Nov 2025

Zohreh

Found Bed bugs. They changed my room. Still itching. I need my money back from Expedia because the information was provided by Expedia..

6/10

Pleasant

01 Nov 2025

Kenneth

The staff was VERY friendly and helpful and the room was as clean as it could be. That said, this hotel is very very old including the furnishings in the room (probably 25ish years of hotel use and abuse). The location is very central and as a result very loud. The older windows don't do a great job blocking the sound making sleep difficult.

Leisure Self

8/10

Excellent

31 Oct 2025

CHRISTOS

Clean room, in excellent location and good value for money. The bathroom was tiny and didn't even have a shelf for toiletries. Also there's a lot of noise at night from trams on the main road.

6/10

Pleasant

30 Oct 2025

Daqiao

Room facing street is noisy due to outside cars and trolleys

8/10

Excellent

29 Oct 2025

Elia

Good value. Small, but clean rooms. Great breakfast. Duomo right there as well as castle sfuza

8/10

Excellent

28 Oct 2025

Rajini

Brilliant location and good hearty breakfast. 5/5 for that. That said the hotel can do with a makeover - it is quite dated with poor lighting in the room, a broken shower head and no toiletries were supplied. The gentleman manning the reception two days consecutively helped me with hailing a cab, making logistics one less thing for me to worry about. My overall rating would be a 4/5.

10/10

Exceptional

25 Oct 2025

Michael

We has a great stay at Hotel Rio. It is located in a great part of Milan, just steps from the Duomo and very close to La Scala.The are plenty of restaurants nearby and lots of upscale shopping. The breakfast was excellent. The room was comfortable with a large bathroom. The staff was helpful and friendly.

Leisure Family

6/10

Pleasant

25 Oct 2025

Kimberley

The location is fantastic-steps from the Duomo and metro. The breakfast was good but the seating area is quite cramped. Hotel staff are very nice but the rooms were uncomfortably small and the closest doors touched the bed so impossible to move. The water temperature changed constantly in the shower and the shower head kept dropping. I tripped over the step up into the bathroom when first arriving. Overall, we did not enjoy our stay.

4/10

Poor

24 Oct 2025

Moulik

I recently stayed at Hotel Rio in Milan, and while the location is excellent—just a few minutes’ walk from the Duomo—the overall experience was disappointing due to major security issues. Guests are required to leave their physical room key at the front desk when leaving, but upon returning, staff handed me the key without verifying my name or ID. This is a serious concern, as it means anyone could potentially request your key.

Additionally, the in-room safe didn’t work, and no alternative solution was offered, which added to the lack of security.

On the positive side, the room was clean, though very dated. Breakfast was basic and not ideal for vegans, though I appreciated that soy milk was available.

Service was generally poor and unfriendly.

Overall, the hotel’s unbeatable location is its only real strength—but until the management improves security and updates the rooms, I wouldn’t stay here again.

Self

6/10

Pleasant

20 Oct 2025

Daniel

Room and bed was clean but it’s clearly an old hotel without much being spent in terms of refurbishment. Location is really great though, right in the centre. Breakfast was ok but it really was like eating in a shoe box as you are squeezed like cattle into a tiny room. I found it funny as it was really quiet bizarre. Think of a bedroom with 6 or 7 small tables and chairs! Clearly they have very limited space so they did what the could. Staff were nice enough. The lady on reception was professional but seemed generally grumpy and definitely does not offer a warm welcome which is a shame. I wouldn’t discourage someone from staying, but there are better alternatives and I’d definitely save money on paying for breakfast and eat in one of the many cafes that are in abundance nearby.

Partner

10/10

Exceptional

19 Oct 2025

Debra

Hotel Rio is no frills but terrific! The location is perfect, super close to Duomo and other tourist spots, restaurants, shopping, and public transportation. The staff was very kind and helpful. I wasn’t able to sit for breakfast but was offered to take food with me, even before 7:30 am. The hotel was very clean and I always felt safe. The bed and pillow were comfortable. The shower water temperature was perfectly warm.

Leisure Self

2/10

Poor

15 Oct 2025

Sara

The rooms are so small you feel like you're in a cage. I felt claustrophobic and had to change my hotel. They told me to request a refund through expedia since I booked the hotel through expedia. And when I did just that, they refused to refund my money. The expedia agent was on the phone with them for less than a minute. Not only they didn't refund my money, they also wasted my time to go through expedia. They could've said from the beginning that they're not going to refund.
Hotels are normally very small in Europe but this one was in another level. I highly recommend staying somewhere else. This hotel is not worth it. Don't fall for the prices and the pictures of the rooms.

Leisure Self

6/10

Pleasant

15 Oct 2025

Dee

Excellent location but not a hotel vibe.

Excellent location. Clean room but very outdated. No English tv channels. I booked online (my bad) More like a dorm feel than a hotel experience.

10/10

Exceptional

14 Oct 2025

Rebecca

Great breakfast and close to Duomo!

Leisure Family

6/10

Pleasant

13 Oct 2025

Courtney

It is what it is. Good location. Nothing fancy

Partner

6/10

Pleasant

07 Oct 2025

Erika

Very well situated. Excellent breakfast but room and bathroom would need some upgrades.

Leisure Partner

2/10

Poor

07 Oct 2025

Deborah

It was a dump! Unfriendly staff.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Sherry

Great place to get to places we wanted to visit great breakfast accommodating staff would recommend to fellow tourists

Leisure Partner

6/10

Pleasant

05 Oct 2025

Deidre

Room were small and out dated. The location was perfect for restaurants and the Duomo

Partner

8/10

Excellent

04 Oct 2025

Tim

Great location by Duomo

Very good breakfast. Good choices . The hotel has a great location. I would advise though to get a room aesy from the street side as it gets quite noisy. Staff was great and moved me when i asked for a quieter location.

Self

4/10

Poor

03 Oct 2025

Gabriela

The room was not clean, it smelled like a humidity. The bed sheets also smelled like old clothes that haven’t been washed in months.

Leisure Partner

6/10

Pleasant

03 Oct 2025

Vivian

I like this hotel, convenient and close to shopping, great restaurants and main events. The only Thing is…our room is right next to the street so we could hear cars, busses, people yelling until 3am. Can’t really get a good night sleep.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Terrie

The desk staff were helpful, informative, and kind.

Partner

8/10

Excellent

29 Sep 2025

DAVID

Solo

A nice short stay here. Very central close to the Duomo.Basic room but you get what you pay for so not a complaint. A nice breakfast included which was nice to have as most places that’s extra.

Self

6/10

Pleasant

28 Sep 2025

Patrice

Hot time in Milan

When checking in, I got no explanation about anything. For my entire 4 day stay, the A/C did not work when the temperatures were in the mid 80s. They were able to do nothing about it. I was not able to change rooms or even get a fan to help. They did give me a discount, but only after I asked for it. The location was very convenient. All but one of the staff were friendly.

Self

10/10

Exceptional

28 Sep 2025

William Martín

Awesome

Leisure Friends

10/10

Exceptional

26 Sep 2025

Emmanuel

Great hotel

Business Family

10/10

Exceptional

25 Sep 2025

Jose Maria Jeffrey Uy

The staff are wonderful.

Leisure Self

10/10

Exceptional

22 Sep 2025

Sarah

Great location near the Duomo. Clean and tidy rooms. Air con in the room.

Leisure Self

10/10

Exceptional

22 Sep 2025

Aleksandr

Great

Leisure Family

6/10

Pleasant

16 Sep 2025

Macy

It was definitely noisy and run down but didn’t feel unsafe. Wouldn’t recommend for more than a night, it was okay to just pass through. It seemed decently clean (fabrics had a weird smell) but just very outdated.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Dave

Neat and clean

Leisure Partner

4/10

Poor

06 Sep 2025

Vivien

Property very central but small, cramped and dated especially if solo traveller in single room. Desperately in need of revamp. Breakfast area very cramped. Staff very pleasant. But not a hotel to be recommended - view was of air conditioning units

Leisure Self

10/10

Exceptional

05 Sep 2025

Troy

Breakfast was soooo good

Leisure Partner

10/10

Exceptional

05 Sep 2025

Pattie

It was so close to the Duomo.
The breakfast was good, and the rooms were good.

4/10

Poor

05 Sep 2025

carol

Hotel need rooms renovation

10/10

Exceptional

04 Sep 2025

ZARINA

Was very good location

10/10

Exceptional

03 Sep 2025

Martine

Wonderful staff and great breakfast! The best americano latte made by a lovely lady. Both the lady and the gentleman at the desk were so helpful and pleasant. The room is a bit minimal and older but functional. Perfect location—just 2 minutes from the Duomo Cathedral. I’d definitely choose this place again when in Milan.

10/10

Exceptional

27 Aug 2025

Annalyn

walkable, convenient to tourist spots

10/10

Exceptional

26 Aug 2025

sylvia angelica

Great location, nice breakfast and hot shower. Will definitely recommend to family and friends.

Leisure Self

6/10

Pleasant

18 Aug 2025

Shabnam

The property is literally a 2 minute walk to the Milan Duomo and museums. Its no doubt a convenient spot, the metro is approximately a 3 minutes walk as well as the tour guide buses. But this isnt really reflected in the description when you go to book Hotel Rio, so this needs to be emphasised in the description.
Breakfast was delicious and a small range of items but not bad for a city hotel at a nominal price and staff were extremely helpful.
My only criticism was that hotel is a little outdated as well as a dark interior but the rooms were comfy. As well as this there is no tea and coffee facilities in the rooms.i had to go across the road and get coffee if i wanted it.overall it was a good place to stay and i felt really safe.

Leisure Self

8/10

Excellent

18 Aug 2025

Asuncion

Walking distance to the main attractions.

Leisure Family

10/10

Exceptional

13 Aug 2025

Randy

Very close to all food and shops

2/10

Poor

12 Aug 2025

Ahmed

زز

10/10

Exceptional

08 Aug 2025

Ali

good

10/10

Exceptional

06 Aug 2025

Verified traveler

One of the closest hotel to the Doumo
The best location

Partner

2/10

Poor

01 Aug 2025

vasilios

Was told a very city tax had to be paid till I presented my Expedia receipt showing I owed 14 dollars. Single room like small as expected but breakfast not very good. Coffee was excellent.

Leisure Self

6/10

Pleasant

31 Jul 2025

Haim

Excellent location
everything pretty old.
You have to leave the key at the reception all the time when you leave.

4/10

Poor

25 Jul 2025

Shane

Stayed at hotel Rio for couple nights . The location is superb. However the overall hotel itself is run down. The bathroom smelt like mould, every time the shower was used the water would spill out onto the bathroom floor. The air con was running but didn’t do much to cool the room. It is over priced for what you get.

Partner

10/10

Exceptional

23 Jul 2025

Giovanni

Very good

8/10

Excellent

22 Jul 2025

Rich Shamall

Great location at a reasonable price.

Leisure Family

10/10

Exceptional

20 Jul 2025

Collin

Good Place!

10/10

Exceptional

17 Jul 2025

Elio

Very nice people and good food. The bathroom towel hanger (looks like stairs) should be clean, very dusty.

Leisure Self

10/10

Exceptional

14 Jul 2025

Merry Grace

Clean and friendly staff😊

Leisure Self

8/10

Excellent

11 Jul 2025

Gerardo

It's very close to the duomo di Milano...

Self

6/10

Pleasant

10 Jul 2025

Karen Sue

Small rooms. Clean and okay for travel as we were there very little. Breakfast was good.

Leisure

8/10

Excellent

08 Jul 2025

Don

Good value for money and great location.

Leisure Family

8/10

Excellent

08 Jul 2025

Bennett

Decent for the price. In the middle of town.

Leisure Self

8/10

Excellent

04 Jul 2025

Patrick

Overall, I’d recommend this budget hotel based on incredible location and affordability.

THE GOOD
— Just steps away from the entrance of the Duomo metro station. About a minute more to get to the turnstiles. Incredible to see the cathedral just around the corner after you step out of the hotel
— front-line staff was very helpful, especially Jimmy on the overnight shift who went out of his way to assist
— the first night of the five-night stay in the hotel was unbearably hot with Milan in the grips of a heatwave (checked in too late and too exhausted to complain) but the air conditioning kicked in on the second day and was strong enough despite temps climbing to 35C
— breakfast was plentiful with sausages, bacon and scrambled eggs as hot items. They’ll either make you a coffee or cappuccino.
— clean, wasn’t noisy

THE BAD
— elevator was only big enough for two people, and only one person if there’s luggage. Also it was incredibly slow and quicker just to walk up the steps
— single room was cramped but to be expected given if its affordability
— no fridge or kettle in the room (reception was kind enough to offer me water but it was never clear to me whether it was just because they were charmed by my smile or if every guest can get a bottle of water if asked
— you have to sit sideways on the toilet otherwise your knees will hit the sink

THE UGLY
— Showers are so small you have to step out of the stall to lather up otherwise you bang your elbows

Leisure Self

8/10

Excellent

03 Jul 2025

Gary

Friendly staff, good breakfast, great location. Only complaint is air conditioning was very bad.

Leisure Partner

8/10

Excellent

01 Jul 2025

Stacey

Easy and quick check-in and checkout
Staff very friendly and breakfast had good variety. Room clean but very basic

Leisure Partner

6/10

Pleasant

27 Jun 2025

Thomas

Was the location. One minute walk to the top attractions and the metro. Worth it!!

Leisure Family

4/10

Poor

25 Jun 2025

Henry

Cleanliness was debatable. My safe wasn’t working and didn’t get fixed despite promises.

Leisure Self

8/10

Excellent

22 Jun 2025

We were very happy with our stay. Friendly staff, Great location. Hearty and fresh breakfast. Comfortable and clean room with nice A/C. The reason we gave it a 4 Star was that the hotel’s main telephone line was out of order. We had a late flight and would not be able to check-in until 12am the following day (check-in ends at 11:00 pm). We were not able to notify the hotel directly by the phone while waiting for our flight at the airport. We tried to message the hotel through Expedia website ourselves. It stated that sometimes it can take a few days for the host to respond the message. Finally we reached out to the Expedia agent. She was able to message the hotel directly about our situation. We learned our lesson. We just have to plan everything out ahead of time in the future.

Leisure

8/10

Excellent

22 Jun 2025

Matthew

The hotel was nice. It was very close to the Cathedral of Milan.

6/10

Pleasant

22 Jun 2025

Morgan

Good location, NOT A HOTEL!

Leisure Partner

10/10

Exceptional

15 Jun 2025

Zaiwei

Fantastic location. 3 minutes walk to Duomo plaza. Subway and bus stations are around. Shopping Centers are around. Stuff are extremely nice and responsive. Very safe with living in city center. I was very happy with staying here.

Leisure Self

10/10

Exceptional

12 Jun 2025

Richard

Awesome location and a great staff.

Leisure Family

6/10

Pleasant

10 Jun 2025

Sujata

It is a great location, however the room was very basic and needs updating. The staff were lovely and breakfast was nice too. Good for an overnight stay.

Leisure Self

8/10

Excellent

09 Jun 2025

David

One night in Milan

Great location. Nice hotel. Breakfast area was too crowded so we went across the street and paid for breakfast. A tab bit noisy at night. Overall we were happy.

Partner

10/10

Exceptional

09 Jun 2025

Cynthia

The property is right in the center of Milan a few steps away from the Milan Cathedral. The room might be small but it is clean and functional. The staff are friendly and helpful. They also serve a full breakfast which is wonderful. I highly recommend this place.

Leisure Self

10/10

Exceptional

07 Jun 2025

Hui

Perfect central location, steps from the Milan Cathedral. Friendly staff and breakfast was great. Great value for the price!

Business_and_leisure Friends

10/10

Exceptional

04 Jun 2025

George

Great loc