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Tunnel Urban Retreat

Siem Reap - North · Cambodia

Street, 82View location

9.6/10Excellent20 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort8.0/108.0
Condition9.4/109.4
Amenities10.0/1010.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tunnel Urban Retreat

Tunnel Urban Retreat – Siem Reap

Tunnel Urban Retreat is a boutique hotel located in a quiet area of Siem Reap, just a short distance from the city center and popular attractions such as Pub Street, Old Market, and the Angkor Wat temple complex.

The property offers a peaceful environment while remaining conveniently close to restaurants, markets, and cultural sites.

The hotel features a compact and thoughtfully designed architectural concept, with a focus on eco-friendly practices and comfortable living spaces. Surrounded by tropical gardens, guests can enjoy a freshwater outdoor swimming pool, providing a relaxing space after a day exploring the temples of Angkor.

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Facilities at the hotel include a restaurant serving Cambodian and international dishes throughout the day, as well as a massage room offering a range of traditional and modern treatments through a trusted local spa partner.

Additional services include a 24-hour reception, tour arrangements, transportation services, and assistance with Angkor temple tickets and travel planning to ensure a convenient stay for all guests.

Tunnel Urban Retreat is also committed to supporting the local community by providing training and employment opportunities for individuals from underprivileged backgrounds, creating a welcoming atmosphere with attentive and friendly service.

Tunnel Urban Retreat offers travelers a comfortable and peaceful base for discovering the cultural heritage and attractions of Siem Reap and Angkor.

With a stay at Tunnel Urban Retreat in Siem Reap, you'll be within a 15-minute walk of Old Market Area and Pub Street. This family-friendly hotel is 1.6 mi (2.6 km) from Siem Reap Royal Residence and 2 mi (3.2 km) from Angkor National Museum.

Make yourself at home in one of the 19 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 72 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Alipay
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
    • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
    • Airport shuttle fee per child: USD 30 (one-way), (up to 18 years old)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Khmer

    English

Nearby attractions

Angkor Night Market 0.7 km / 0.4 mi
Artisans D'Angkor 0.7 km / 0.4 mi
Old Market Area 0.9 km / 0.5 mi
Pub Street 0.9 km / 0.5 mi
SATCHA Handicrafts Center 0.9 km / 0.6 mi
Psa Krom Market 1 km / 0.6 mi
Siem Reap Art Center Night Market 1 km / 0.6 mi
The Happy Ranch Horse Farm 1 km / 0.6 mi
Phsar Chas Market 1.1 km / 0.7 mi
Angkor Trade Center 1.2 km / 0.7 mi
Wat Dam Nak 1.2 km / 0.8 mi
Wat Damnak 1.3 km / 0.8 mi
Wat Preah Prom Rath 1.3 km / 0.8 mi
Made in Cambodia Market 1.3 km / 0.8 mi
Lucky Mall 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 19
  • Connecting rooms
  • boutique hotel
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Entertainment Area
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Car parkExtra charge
  • 24-hour reception
Show 41 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Transfer service
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Hotel safeExtra charge
  • GardenExtra charge
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Luggage room
  • BBQ facilities: 1
  • Electric kettle: 1
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Meeting room: 1
  • Printer
  • Outdoor freshwater pool: 1
  • Massage
  • Breakfast
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Breakfast and lunch
  • Vegetarian meal
  • LGTBIQ friendly
  • Early Check-in
  • Sustainable building
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEW • 1 Bedroom • 18 m²DBL.GV
    DOUBLE GARDEN VIEWPhoto unavailable7 photos

    Tunnel Urban Retreat

    DOUBLE GARDEN VIEW

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Room amenities

    • Shower: 1
    • Electric Kettle: 1
    • Outdoor swimming pool
    • Housekeeping
    • Plug adaptor
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO KING BEDSFAMILY ROOM • TWO KING BEDSFAM.2K-1

    Photos are not available for this room type.

    Tunnel Urban Retreat

    FAMILY ROOM TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2K-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Tunnel Urban Retreat

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM GARDEN VIEWFAMILY ROOM • GARDEN VIEWFAM.GV

    Photos are not available for this room type.

    Tunnel Urban Retreat

    FAMILY ROOM GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO KING BEDSFAMILY ROOM • TWO KING BEDS • 1 Bedroom • 36 m²FAM.2K
    FAMILY ROOM TWO KING BEDSPhoto unavailable5 photos

    Tunnel Urban Retreat

    FAMILY ROOM TWO KING BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2K

    Room amenities

    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Satellite TV
    • Bathroom: 2
    • Hairdryer
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Garden
    • Housekeeping
    • Plug adaptor
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDROOMSVILLA • THREE BEDROOMS • 3 Bedrooms • 50 m²VIL.B3-2
    VILLA THREE BEDROOMSPhoto unavailable6 photos

    Tunnel Urban Retreat

    VILLA THREE BEDROOMS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 0
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    3
    Room type
    VILLA
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B3-2

    Room amenities

    • Slippers
    • Garden
    • Housekeeping
    • Plug adaptor
    • Tea and coffee making facilities
    • Satellite TV
    • Bathrobes
    • Toiletries
    • 220V power supply
    • Cot on demand
    • Wake-up service
    • Bathroom: 2
    • Hairdryer
    • TV
    • Internet access
    • Wi-fi
    • Living room: 1
    • Safe
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDROOMSVILLA • THREE BEDROOMSVIL.B3

    Photos are not available for this room type.

    Tunnel Urban Retreat

    VILLA THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDSVILLA • THREE BEDSVIL.3B

    Photos are not available for this room type.

    Tunnel Urban Retreat

    VILLA THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Tunnel Urban Retreat

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Tunnel Urban Retreat

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Tunnel Urban Retreat

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV-1

    Photos are not available for this room type.

    Tunnel Urban Retreat

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM

    Photos are not available for this room type.

    Tunnel Urban Retreat

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tunnel Urban Retreat

9.6
Excellent
20 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
8.0 /10
Condition
9.4 /10
Amenities
10.0 /10
14 reviews shown
10/10
Exceptional
08 Apr 2026
Carolyn
We loved our stay at Tunnel Urban Retreat. The staff were amazing, friendly and helpful. We had a group of 6 people in the 3 bedroom suite and it was perfect for our group with quiet rooms. The pool was excellent, an oasis in the middle of the city. Walking distance to the night market, old market, great food. I would recommend this to anyone coming to Siem Reap.
10/10
Exceptional
30 Mar 2026
mark
Excellent location. All staff very friendly, very clean and nice room. Vety affordable. Would highly recommend. Loved my stay here and would book again
Family_with_children
10/10
Exceptional
29 Jan 2026
Claude
Staff was fabulous. So polite helpful always smiling
Business_and_leisure Self
8/10
Excellent
23 Dec 2025
ian
Very nice staff
Business
6/10
Pleasant
01 Dec 2025
ian
Out of town residence so quiet and peaceful ..
Business
10/10
Exceptional
19 Jun 2025
Claude
I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property
Business_and_leisure Self
10/10
Exceptional
20 Mar 2025
Claude
Staff was so gracious and helpful. Lived the different design of the rooms and the pool
Leisure Self
10/10
Exceptional
28 Jan 2025
April
Amazing experience, good food, friendly and nice staff. Very accomodating
Friends_and_family Family
10/10
Exceptional
08 Jan 2025
Jasmine
Excellent place. Quiet, peaceful & staff are just so friendly & helpful. Close to places to eat etc
10/10
Exceptional
01 Jan 2025
Morgan
Wonderful stay in this lovely oasis. Very friendly, helpful staff. The pool is very accommodating and we had a great fun time. Nice uniquely designed room as its name, Tunnel.

Highly recommend and can't wait to come back some days
Leisure Partner
10/10
Exceptional
07 Dec 2024
Lilly
Unique room design, compact room, environment-friendly. Pool is very inviting
Leisure Partner
10/10
Exceptional
23 Oct 2024
Samantha
Amazing stay in cozy, uniquely designed room at Tunnel. The location is quiet and atmosphere is relaxing. Staff bring big advantage with caring, friendly service. Pool is very inviting. Hotel offer free evening drop-off service to town which is very helpful and thoughtful. Highly recommend this little Tunnel
Leisure Partner
10/10
Exceptional
06 Sep 2024
Hudson
We had fantastic stay at this newly reopened, Tunnel. The room is uniquely designed in responding to environmental consciousness. Lovely pool overgrown by tropical garden. Can't describe enough about the staff, they are young but very engaging and helpful.

Partner
10/10
Exceptional
23 Feb 2025
Oliver
Leider hatten wir 2 Tage an denen das Zimmer nicht gereinigt wurde. Nach unserer Beschwerde am 2. Tag ist es dann aber noch gemacht worden
Leisure Friends

Location & surroundings

Tunnel Urban Retreat
Street, 82, Siem Reap, Cambodia

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Tunnel Urban Retreat

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