Parent Heritage Angkor Villa

Cambodia , Siem Reap - North
SIEM REAP, House 65 Viheachen Village
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48 reviews shown

8/10

Excellent

27 Oct 2025

kenneth

Shuttle is not complimentary it is available from 20-30 dollars one way to the airport. The swimming pool floor inside pool was green due to algae so we did not use. Locales used but we did not use the swimming pool. Room was clean and did not smell. Price is unmatched if you don’t need pool. If you like western style eggs, ham, and toast it’s good. If you like Cambodian food you have to eat elsewhere not a buffet style breakfast. I would stay again. I hope pool floor gets cleaned.

Leisure Family

4/10

Poor

26 Feb 2019

Verified traveler

its small hotel, near market. Staff try to be friendly but just have poor idea about the business, they need to improve their knowledge and skills. Waiting at their restaurant for drink 45 min also isn't nice

Friends_and_family Partner

6/10

Pleasant

25 Feb 2018

Francesca

Good location but a little overpriced

When we arrived at the hotel there had been a mix up and our room wasn’t ready but we sat by the pool and waited for them to sort it out which was fine and they were apologetic. The rooms are quite basic but clean and the pool is a welcome addition and stays sunny most of the day. It is also well located near the night market but away enough so as to not be disturbed by the noise from the bars etc. It was the end of Chinese New Year when we were there though and I feel we paid over the odds for what we had it is a £35-40 a night room not £55. Also we had a lot of noisy people on our floor who woke us up both mornings as they decided to get ready with their doors open chatting to each other!

8/10

Excellent

27 Jan 2018

Colin

Very nice stay

Nice hotel and great location, staff very helpful , pool good and clean , room good size and clean , only five minute walk and your are in the main part of Siem reap , I would be very happy to stay at this hotel again and tell my friends / family to stay here.

Partner

10/10

Exceptional

04 Mar 2017

Dennis R

Will recommend to those stayi g in Siem Reap!!!

Simple but great hotel!!

4/10

Poor

01 Feb 2017

Verified traveler

Not going back.

Pro
Rooms are clean and the cleaners are great.
The hotel got a pool.
Good location.

Cons
Staff checked us in to the wrong room: got downgraded and then they said they could not give us the room we paid for.
Lied about tuktuk rides around Angkor park: we had already spent a day at the park and seen a few sites. Asked to book a tuktuk to see some of the others but the staff said that's it's not possible to do it the way we wanted to because the police wouldn't allow it. Tuktuk driver waiting outside of the hotel said it was fine and showed us the sites we wanted to see.

Overall stay was fine but would have rather spent my time and money in a different hotel.

Partner

8/10

Excellent

10 Dec 2016

Pen

Excellent staff, lovely pool, very close to pub st

The staff were extremely lovely and helpful. They have some excellent recommendations if you are staying for a few days and are templed-out. Very convenient location, pool is a blessing after a long hot day. Rooms are clean and comfortable, shower takes a little getting use to, but all clean and fine. Over all the people make this a very friendly, comfortable experience.

8/10

Excellent

03 Dec 2016

Kwek

Good location and friendly staffs

The hotel are very friendly and always ready to assist us whenever we make enquiry. They plan the 3 days itinerary for us. They smile to every greet and smile to every guest. The complimentary breakfast is delicious. The hotel located near the PUB street and old market. The are shops selling drinks and grocery opposite the hotel.overall, we are happy to choose this hotel. Will recommend to friends.

10/10

Exceptional

18 Apr 2016

MikeMelissa

A great little oasis

This was our first time staying in Cambodia and we were not disappointed. The pool was clean and inviting after a hot day's exploring temples or the city, and we looked forward to our daily swim with an icy cold beer. The staff were always helpful and friendly, organised our airport pick up and tour of Angkor Wat. Breakfast was sensational with lots of variety. The room and facilities were very good. Only criticism would be the location, the street outside the Hotel is very dirty and crowded, but it is within walking distance to Pub Street and good restaurants.

6/10

Pleasant

07 Feb 2016

Frank

Pretty poor hotel. Needs major upgrades.

Not sure how this hotel receives a guest rating of 4+ As it is a 2 star hotel with a lot of shortcomings. Was told at check in that one of the two rooms we booked with queen size bed was not available due to overbooking and the reception girl just gave a half hearted \"sorry\" with no attempt to remedy with upgrade or anything else. The one double room we did have had an A/C that didn't work at all and looked to be infested with mold. Bedroom was designed poorly with TV too high in corner not in good view from bed. We tried to cancel reservation through hotels.com and were told it was too late. Front desk agent \"Nita\" immediately responded and offered to switch to another room the next day which I accepted. While she was the best at customer service in the entire hotel and truly seemed to care the new room A/C also did not work. I mentioned this to the GM upon check out and told him that they needed to REPLACE the A/C's I'm the rooms he said that would give them some maintenance which frankly would not help these very outdated units. Bathrooms were totally non functional with towel rack on right side of sink instead of near the shower where it should be. No place to set your soap which is just stilly. Soap racks don't cost anything. Water goes all over floor as there is poor drainage. Breakfast is TERRIBLE. Even at 6:30am when it begins everything is COLD and unappetizing. Would not stay here again.

Family

8/10

Excellent

03 Jan 2016

Nichola

Excellent comfort and lovely escape in Siem Reap

Hotel description and pictures accurately reflect this hotel. lovely clean comfortable room, excellent shower. Staff helpful and friendly, my only criticism of this hotel is that the food options are limited, expensive for Cambodia and the breakfast isn't great, that aside I would most definitely stay here again. Excellent value for money.

10/10

Exceptional

29 Dec 2015

marshall

Good budget hotel in good area

Great helpful staff and a good budget hotel overall - nice pool, average rooms and facilities that suit budget range.

8/10

Excellent

28 Dec 2015

Beth

Comfortable

Nice Hotel for Christmas, lovely staff. They even sent us some important documents we left behind. Pool could have been a little cleaner, but an all round nice place.

Partner

8/10

Excellent

18 Nov 2015

Verified traveler

Nice pool, good location for the pruce

One of the staff members was trying to get my boyfriend to buy him a cell phone.

10/10

Exceptional

13 Sep 2015

Verified traveler

Great hotel & people

it has a \"home away from home\" vibe. the staff were super helpful and friendly, they made sure that our needs were catered especially the receptionists (Thorng & a lady at night shift) We liked the feel of our room, simple yet homey. Their fried rice and bacon were our favorite breakfast. Great location, kinda safe to roam around at night (hotel to PUB st., back & forth). Our tuktuk driver Mr. Dat (from the hotel), though he spoke a liitle english, you can really feel his willingness to provide a great service. Overall, we had a great time staying in the hotel.

Partner

10/10

Exceptional

07 Sep 2015

Giselle M

Great stay and lovely staff.

We loved our 5 nights stay at the hotel, the room was big, the shower was awesome and we get free bottles of water every day. The staff is amazing! I do recommend this hotel.
The food in the restaurant is ok, they could add some dessert in the menu.

Partner

10/10

Exceptional

06 Mar 2015

Kristoffer

Nice authentic hotel

Great staff that were very helpful to catering to our needs. Hotel is situated just a short walk off the busiest road but has near to conveniences. Recommended!

Partner

10/10

Exceptional

22 Nov 2014

Ingvild

Nice hotel with friendly staff

Nice and coosy hotel with a good location (walking distance to the city centre, but not so busy). The staff was extremely friendly and helpful (they even have free pickup and dropoff from the airport). The nice lady in the reception made us a breakfast to go when we had to get up at 5 am to see the sunrise at Angkor Wat.
Nice pool and ok breakfast.

Partner

10/10

Exceptional

17 Nov 2014

Tracey

Great little hotel

Great hotel especially for the price. Staff were extremely attentive，breakfast was tasty and staff very helpful with arranging and recommending tours. Minibar was empty and no bathrobes as advertised in description. Also no coffee in my room but once I let the staff know they sorted it out straightaway. Highly recommend this hotel.

Family

8/10

Excellent

16 Feb 2014

Han & Tim

Excellent service, friendly staff

The staff made this hotel great, very friendly and helpful at all times. The hotel was kept spotlessly clean and only slightly let down by the surroundings (good location, only afew minutes from downtown, though the neighbourhood was a little rustic). We would stay here again

Partner

8/10

Excellent

11 Jan 2014

Bollywoodmum

Great location

Great location, hotel is clean and comfortable. Staff helpful and friendly

Family

8/10

Excellent

07 Mar 2025

Très correct

Hotel bien localisé. Style colonial conservé. Un personnel très efficace.
Les chambres sont spacieuses et bien équipées. Attention à demander une chambre à l'opposé de l'entrée car celles du devant sont mal isolées du bruit car en bois à l'ancienne et ne ferment pas complétement donc bruit, moustiques, chaleur...

Partner

4/10

Poor

28 Feb 2019

Lukas

need improvement

small hotel, not far from market, poor service from reception desk, need lot of improvement of staff

Partner

8/10

Excellent

15 Aug 2018

Verified traveler

Proche du marche de nuit dans une rue plutôt calme. Personnel avenant et serviable

Partner

10/10

Exceptional

25 Mar 2017

Verified traveler

Je recommande fortement cet hotel car le personnel et surtout Molika sont très gentils et Molika parle français aussi. Le petit déjeuner est bon.... rien à dire de négatif

8/10

Excellent

19 Feb 2017

Torbjörn

Prisvärt

Serviceinriktad reception. Ett par hundra meter från centrum. Lagom avstånd för att få lugnt och tyst runt hotellet.

Partner

10/10

Exceptional

22 Jan 2017

Magalie

Hôtel confortable et bien placé

Bon rapport qualité prix.
Réservation 3 jours en chambre double avec petit déjeuner pour 81 euros. Réduction annoncée 56%. Or sur place chambre annoncée à 30 euros la nuit.
Bon emplacement à 5/7 min du vieux marché.
Belle piscine, propre avec bains de soleil confortables.
Repas et buffet petit déjeuner bons et variés à prix raisonnable.
Personnel serviable parlant bien l anglais.

Family

8/10

Excellent

06 Apr 2016

Pierre

Excellent séjour!

Hôtel calme et très bien tenue avec du personnel accueillant. Le déjeuner est très bon et peut être pris à l'extérieur. Je le recommande.

6/10

Pleasant

19 Feb 2016

Etienne-Catherine

Bon hôtel de classe moyenne

Très bon accueil, services et renseignements, réponses aux questions posées en anglais et aussi bon français

Partner

10/10

Exceptional

24 Jan 2016

Verified traveler

Muito bom

Fazem de tudo para que se sinta bem. Inclusive no transporte local, como tuc tuc.

10/10

Exceptional

18 Jan 2016

Diego

Good, pretty and cheap

Its a good hotel, they try really hard to make you feel satisfied, the staff is nice and also the rooms.

If they offer you the \"Buffet dinner with show\" dont GO, its a waste of money.

And bring new money, they dont like stamped us dollars nor 2 dollars bills.

Family

8/10

Excellent

18 Jan 2016

Verified traveler

저렴한 가격에 그런대로 안락한 호텔

도심에서 멀지 않은 곳에 위치해 있고, 친절하고 깨끗합니다.
인도가 없는 길가에 있어 걷기에 좀 불편하고, 조금 시끄러워요.
침대가 편합니다.

Partner

6/10

Pleasant

15 Jan 2016

Heinrich

Standort sehr gut

Umgebung sehr zentral.Preis-Leistung gut.Service sehr bemüht,jedoch nicht effektiv.Alles im allem O.K.

Partner

8/10

Excellent

27 Dec 2015

NAYUN

좋아요

가격대비해서 상당히 괜찮았어요 ㅎㅎ 외국스타일이라서 맨발로 못있고 실내화 신고 돌아다녀야 하는게 불편했지만, 침실도 깔끔하고 화장실도 괜찮았어요. 직원분들도 상냥하시고 아침도 무료로 주시니 좋더라구요. 무료 공항 픽업서비스 사용했는데, 비행기가 거의 1시간 가까이 늦은데다가 저희가 공항에서 1달러를 안줘서 입국심사도 늦는바람에 2시간이나 기다리게 만들었는데도 기다리고 계시더라구요... 그거보고 감동... 아, 체크아웃하고 짐도 무료로 맡아주세요. 전체적으로 좋았습니다. 굿

Family

8/10

Excellent

29 Aug 2015

Verified traveler

all pass

整体环境满意，小泳池和餐厅都很吸引。workers 都很热情最重要是离老市场很近，3-5分钟步行就到

6/10

Pleasant

21 Apr 2015

Verified traveler

Faire prijs

Goeie prijs kwaliteit vr hotel met zwembad. Ontbijt is matig.
Goed gelegen

Family

10/10

Exceptional

08 Mar 2015

jeanne

Hôtel très accueillant prenant soin des clients a chaque sortie on nous offre des bouteilles d'eau fraîche , bien situe, a recommander

8/10

Excellent

08 Feb 2015

Banana

Excellent rapport qualité/prix

Hotel proche du centre mais tres calme. Piscine agréable après la visite des temples

6/10

Pleasant

01 Feb 2015

Verified traveler

Not bad

It's great for the tourists with budget and relatively long stay.

Family

8/10

Excellent

25 Jan 2015

Inger

Övrigt

Personalen väldigt hjälpsam med att ordna biljetter och guide vid behov. Matsäck vid utflykt

Partner

8/10

Excellent

01 Jan 2015

Thomas

Good stay at Parent Heritage Angkor Villa

- Very good location: 5 minutes by walk to Siem Reap city center (and pub street).
- Friendly and helpful staff.
- Swimming pool really enjoyable when the temperatures are high.

10/10

Exceptional

09 Dec 2014

Nadir

Sehr hilfsbereite Personal, sauber, grosse Zimmer

Preis Leistung Verhaltnis gut. Personal sehr freundlich hilfsbereit.

10/10

Exceptional

01 Aug 2014

flo

Hôtel parfait pour séjourner à SR

Emplacement parfait pour visiter à pied le quartier du vieux marché et dans un quartier calme. Le staff est au petit soin constamment et propose de réserver le bus ou le tour en tuk-tuk à Angkor. La chambre n'avait pas de coffre-fort mais la réception en dispose d'une. La piscine est très agréable après une journée de visite. Seul bémol, la variété du buffet. Un hôtel que je recommande fortement !

8/10

Excellent

06 May 2014

GPB

Propreté de l hotel

Hotel simple mais propre et bénéficiant d' un emplacement proche du centre. Personnel accueillant et serviable

10/10

Exceptional

31 Mar 2014

Patricio

Excelente, personal muy atento y amable.

Nos quedamos dos noches para visitar angkor. Esta muy bien ubicado a un par de cuadras de la calle de los bares y restos. El personal es super amable y el hotel es muy comodo. Para recomendar.

Partner

8/10

Excellent

17 Mar 2014

Linda

Swimmingpool in Zentrumsnähe

Das Hotel verfügt über einen netten Swimmingpool und modern eingerichtete Zimmer mit allen Annehmlichkeiten. Der Personal ist sehr freundlich. Zu Fuss sind es nur wenige Minuten ins Zentrum, das Hotel liegt allerdings an einer lauten, staubigen Straße mit viel Verkehr. Der mit Gartenblick angepriesene Balkon geht auf die Straße, die Handtücher werden nur auf Wunsch gewechselt und das Buffet-Frühstück ist etwas lieblos. Dennoch, alles in allem eine gute Wahl.

8/10

Excellent

04 Feb 2014

Haein Ahn

Good location, clean room

It was pleasant to stay here. 5min on foot to get to Night Market, clean room, hot water. Only thing I concerned was that drainage system wasnt good.

8/10

Excellent

24 Jan 2014

Verified traveler

excellent rapport qualite/ prix

personnel tres aimable et prevenant . hotel bien situe a proximité de pub street.hotel refait a neuf