Name: Tivoli Kopke Porto Gaia Hotel
Address: Rua Do Barão De Forrester, 69, Vila Nova De Gaia, 4400-030, PT

10/10

Exceptional

14 Jul 2026

Rosie

Fabulous hotel, large easy parking. Friendly staff, room clean and modern, breakfast great. Staff all very friendly and helpful

Partner

10/10

Exceptional

13 Jul 2026

Johnna

Very quiet, spacious, comfortable hotel. Easily one of my favorites.

Partner

10/10

Exceptional

11 Jul 2026

Sebastian

loved our stay at Tivoli Kopke Porto Gaia. The location was fantastic. Everything was within walking distance, including the Gaia cable car, the riverfront, and plenty of restaurants and wine cellars.

The views were the highlight. Looking across the Douro River at Porto is absolutely beautiful, especially around sunset. Staying in Gaia gave us what we thought was the best perspective of the city.

The hotel is elegant, peaceful, and the staff made us feel very welcome. We’d absolutely stay here again and would recommend it to anyone visiting Porto.

Family_with_children

8/10

Excellent

02 Jul 2026

Yang

Wonderful hotel, it’s new and nice and one of the greater pools with view. The only thing is the logistics design of the hotel needs some learning of navigating all the elevators to go to each area, but it is also its charm i guess.

Friends

10/10

Exceptional

15 Jun 2026

Lindsay

We loved everything about Tivoli Kopke - the location is perfect, quiet, but a short walk downhill to the bustling waterfront. The views of the river and bridge are great. The hotel is stylish, with fabulous art and architecture and the gardens and pool are heavenly. The food and drinks were all excellent. The spa is small, but the quality of treatments is high - especially the Indian Head Massage.

Partner

6/10

Pleasant

27 May 2026

Christopher

This hotel gives you a first day WOW factor, but if you stay for more than three days, you will start to see/feel things you might not like.

For example the first day was amazing. The facilities are brilliant , the pool , the gym the outside pool , the sunbeds, the view ,the different bars , different restaurants, it's quite overwhelming and gives you an amazing WOW factor.

My challenges were with some of the management who were in an open restaurant giving other members of their team a telling off.

Then I ordered codfish which came very rare. I complained about it being rare and I was told this is how codfish is served in Portugal. I did not believe that member of staff.
Then one day it rained in the morning and it stopped raining approximately 12 noon and then the sun came out and people were sat round the pool at 2 pm in the afternoon.
The problem was the pool bar did not reopen ? and there were no towels , no cushions but yet the sun was out and you're in a five star hotel !! and you expect somebody to realise that the rain has stopped. But no!
The Sun had come out and there people laid on the Sun terrace with no towels and no need drinks and need service ! so we left it until 3 pm and then I started to create a fuss.
I complained to the Spa manager and I also made a telephone call to the super manager and somebody did turn up at 3:05 and started to do what should've been done at 2 P.m. I honestly cannot believe that it did not Dawn of any of the members of staff

Partner

10/10

Exceptional

24 May 2026

Caroline Verity

Lovely hotel.

Partner

10/10

Exceptional

18 May 2026

Kimell

This hotel was a beautiful experience. The view, the staff, the service I received not to mention the food as well as the accommodations were top tier. Did a tour of the wine cellar and wine tasting after, enjoyed every minute of it.

Self

10/10

Exceptional

12 May 2026

Alan

Nice room with terrace overlooking Porto, excellent staff & lovely swimming pool

10/10

Exceptional

05 May 2026

Steven

Such a gem of a place. Great location, breathtaking view. Staff was very nice, great vibes all around. So much history and wine ! 1000% recommend

Partner

10/10

Exceptional

03 May 2026

Camilla

Truly a five star experience without ever being too posh. I would recommend this Hotel to everyone visiting Porto. You have everything you need. The Staff, the breakfast, the view. Total relaxation.

Partner

10/10

Exceptional

03 May 2026

Russanna

I loved the room, I love the view I had from my room. The breakfast was so good and I used the spa which I loved. The staff were so nice and helpful.

Self

10/10

Exceptional

02 May 2026

Michelle

Top notch spa amenities, lovely unbeatable views of the river, bridge and city. Rooftop bar was gorgeous. Staff was very courteous and professional. Bed was very comfortable, A/C worked great. Didn’t dine at the hotel so cannot speak to that. The surrounding location feels a bit downtrodden to the north, and walking from train station would not be advised at night (dark, construction). However the walk down to the river thru the property grounds is super easy and nice.

Partner

10/10

Exceptional

25 Apr 2026

Stephen

Very nice rooms with comfortable beds and plenty of room. Staff was responsive and helped with our trip needs. Pool area/spa/gym were nice, as well. Overall, a positive experience.

6/10

Pleasant

23 Apr 2026

Carlos

Rooms are not cleaned until 7 pm. Staff is polite but not very attentive. Was charged 15 Euros for 2 coffees as we had not nepresso pods un our room.

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

David

Brilliant hotel in a beautiful location but if you don’t book the indoor pool before you arrive you probably won’t get to use it. We tried to use it for one of our three days after we arrived but were told we needed to book it. We were then told it was already fully booked for all days of our trip. So the only way we could have used the indoor pool is to book it before we arrived - but we did not know we had to book it.

Family_with_children

10/10

Exceptional

12 Apr 2026

Patricia

Wonderful new hotel with attentive staff. The JOANA VASCONCELOS pieces are fantastic. The port offerings are wonderful. Kopke remains the best of the best.

Partner

10/10

Exceptional

06 Apr 2026

nasser

very good

Friends

10/10

Exceptional

05 Apr 2026

Niloufar

Yes

8/10

Excellent

31 Mar 2026

Anthony

We enjoyed our stay at the Tivoli Kopke. The property is brand new with great views and a helpful staff. They’re just getting their operations up to speed, so there may be minor hiccups, but you’ll have a comfortable stay in Gaia at this property.

Our room was very comfortable with great amenities, although the door to the toilet would not properly close and, although we made guest relations aware, they seemed unable to address it. (It wasn’t all that important, so we didn’t mention it again.) But other than that, the balcony river views were terrific, the room spacious, and the bed very comfortable.

We enjoyed a night at the bar with a blues band and great port. We thought dinner at the bistro was just fine, but not great. The food was by and large pretty bland, although the dessert was quite good.

Pro tip: you don’t have to walk down the narrow road to get to town. Ask the front desk to point you to the emergency exit where the stone staircase leads out the back into town. It drops you right by a food hall that’s behind the main waterfront street and it’s well worth visiting!

Partner

10/10

Exceptional

29 Mar 2026

Sarah

Beautiful stay. Staff went above and beyond.

Partner

10/10

Exceptional

26 Mar 2026

Brenda

Don’t be tempted by river north… this is the location you want … just a 4-5 minute walk to river front south, and another 10 minutes to the bridge. Awesome service. Great contemporary rooms. Only suggestion is for swim suit spinners in the spa/pool. Great stay!

Partner

10/10

Exceptional

24 Mar 2026

Brenda

Excellent value for money… don’t be tempted by hotels north river, this is where you want to be. Short walk to river front, just a bit longer and you’re over the bridge. Lots idle space and the vibe is great. You have a wonderful view of Porto from here. Staff if great.

Family

10/10

Exceptional

22 Mar 2026

Helmut

Wir bekamen sogar ein besseres Zimmer, alles war sauber und das Zimmer wurde jeden Tag gemacht . Abends immer eine kleine Schokolade am Bett. Sehr freundlich.Super

Partner

10/10

Exceptional

22 Mar 2026

SANDIPKUMAR

Friendly staff , Breakfast was great . Views from hotel was beautiful. Room was in great condition. Overall, We enjoyed our stay at this hotel . Highly recommend it.

Family_with_children

10/10

Exceptional

21 Mar 2026

Bhavin

Very friendly staff , great views of river and Porto city from the hotel, nice breakfast Buffett with lots of fresh fruits and juices options
Spacious rooms

Family_with_children

10/10

Exceptional

19 Mar 2026

Rhonda

Very happy with this hotel. Hotel staff went above and beyond helping me, because my bags did not arrive until the next day. Room was beautiful and clean. Bed was comfortable. Breakfast was excellent. Would stay here next time.

10/10

Exceptional

19 Mar 2026

mark

Excellent location, excellent staff, excellent property, would highly recommend

10/10

Exceptional

17 Feb 2026

Rolf

Everything, everybody great at this new hotel (~1 year old)! Enjoyed our short stay....
Good quiet/safe location but still close (~5-10min walking distance) to river, brigde, restaurants, etc

10/10

Exceptional

23 Jan 2026

Marco

Beautiful hotel!!! On the other side in Gaia.. we trully enjoyed and travelled with our kids and had a connecting room which was a super plus

Just 1 thing I could say is the showers are open .. maybe great if traveling with only your husband.. but for family with small children not to comfy

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Zorica

Everything was very fine

Partner

10/10

Exceptional

03 Jan 2026

Alvaro

Crème de La crème

10/10

Exceptional

02 Jan 2026

Carlos

O quarto ótimo, comida muito boa e a vista muito bonita! O serviço é bom, poderia ser melhor, mas como se tratava de véspera de ano novo, acredito que estavam sobrecarregados!

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Roberto

Excellent experience!!!

10/10

Exceptional

30 Dec 2025

Daniel

Where to begin with how amazing this hotel and its staff are. Upon arrival we were offered a delicious Kopke ruby port as the head receptionist checked us in. Our room accommodations were amazing as well and were very spacious and clean. We reserved a room with terrace overlooking the Douro and were just in awe. All the amenities were so useful including Nespresso maker, towel warmer, Bluetooth speaker system and amazing night time turn down service. One of the best add ons was definitely the breakfast. So many delicious options and made to order eggs every staff member made our stay feel like home. Lastly but most importantly the staff member that created a new friendship. At the hotel bar Diogo shared his wine knowledge and kind Portuguese hospitality making us feel like a local, his mixology creations as well as delicious suggestions kept us coming back night after night for a late night finishing drink and great conversation of Portuguese culture. Christmas was so much more magical in Porto because of this hotel and its staff including the live jazz on Friday nights. We will definitely be back in 2026!

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

valerie angela

Housekeeping staff excellent, attention to detail perfect. All staff helpful and professional

10/10

Exceptional

28 Dec 2025

Jeff

Not enough adjectives to adequately describe how beautiful this property is, how fantastic the people and their incredible service, the great location - everything is 5 Star. I spent four nights and I will be back again soon. If you’re in Porto, for so many reasons, this is where you should stay.

Self

10/10

Exceptional

26 Dec 2025

Jeff

Breakfast was fantastic. Many selections and very fresh.

Self

10/10

Exceptional

09 Dec 2025

CARLA

Everything was perfect and the place is beautiful with wonderful architecture

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Jarvone A

Extraordinary views of Douro River & Porto. Professional staff & spotless property. Absolutely prestine hotel grounds.

10/10

Exceptional

23 Nov 2025

Jordan

Amazing location, accommodations, staff, and service. Was so very pleased with our stay!

10/10

Exceptional

23 Nov 2025

Michael

Excellent

10/10

Exceptional

21 Nov 2025

Courtney

Absolutely loved our stay. The only downside is that it wasn’t longer. The room, the staff, the views were all top tier. We will definitely be back.

Business_and_leisure Partner

10/10

Exceptional

09 Nov 2025

Guy

Spotless room. Excellent services and amenities. Nice location, amazing view (especially at night).

Partner

10/10

Exceptional

04 Nov 2025

Cynthia

The hotel is beautiful and in a great location. A quick 3 to 5 minute walk down to the river. The staff were very friendly, helpful and at your beck and call. I highly recommend this property. The tasting with wine pairing was absolutely fabulous. Book your stay you won’t regret it.

Leisure Self

10/10

Exceptional

01 Nov 2025

Gary

When you visit the staff, and building will astound you. You will tell your friends and family that you experienced a hotel full of charm and beauty that is ‘Fantastic’.
Gary L McDonald

Leisure Partner

10/10

Exceptional

01 Nov 2025

Ivanna Alcantara

Amenities. Rooms. Art

Leisure Family

10/10

Exceptional

31 Oct 2025

Ketankumar

Its a beautiful hotel, the rooms were stunning - spacious, modern and facilities like wardrobe space, tea/coffee facilities and bathroom. Staff were excellent - very helpful with things to do, places to go and general information. The location was also great - lots of places to eat and drink around but equally easy to get to the city centre on foot. Although it 25 mins walking so not perhaps for everyones liking.

Leisure Family

10/10

Exceptional

29 Oct 2025

Israel

If you want a beautiful view of Porto this hotel is the right choice! The hotel is beautiful and all attractions, Restaurant’s, bars and sight seeing are just walking distance. The pillows and the bed itself were sooooo comfy and the staff are very helpful and attentive. I will be coming back again :)

10/10

Exceptional

28 Oct 2025

Adriana

Excellent

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Jacelyn

Beautiful hotel with a great location!

Leisure Partner

10/10

Exceptional

14 Oct 2025

Zainab

Yes

Leisure Family

10/10

Exceptional

10 Oct 2025

Katie

Fantastic spa and pool facilities. Hotel had the wow factor

Leisure Self

10/10

Exceptional

27 Sep 2025

Corinne

The hotel pool and spa were lovely.

10/10

Exceptional

26 Sep 2025

Georgia

What a fantastic stay, we loved everything about this hotel. We particularly enjoyed the views of Porto

Leisure Partner

10/10

Exceptional

15 Sep 2025

Van

very tentative staff, room very clean, and location is very convenient.

Business Self

10/10

Exceptional

09 Sep 2025

Ma Li

Beautiful property . Indoor and outdoor pool kids loved . Walkable distance to many great restaurants just down the hill. Close to all main attractions . Thank you ! Will be back again !

10/10

Exceptional

01 Sep 2025

Maria

Very luxurious hotel, staff really helpful and friendly, really lovely breakfast. Great location. Highly recommend.

Leisure Partner

8/10

Excellent

31 Aug 2025

Phoebe

We had a lovely stay, the hotel is incredible. It is in the perfect location and has amazing facilities. Slightly let down by some of the staff and the lack of control around the pool

Leisure Partner

10/10

Exceptional

26 Aug 2025

Jatin

Amazing hotel, you’d be foolish not to book.

The Trivoli Kopke is an amazing stay. While people generally choose the stay in the old town I would strongly recommend the Trivoli Kopke. The staff are incredibly friendly and serve a tasty port on arrival - always a good start to any stay! The rooms are modern and clean - granted the hotel is very new and it shows! Getting to the old town is easy with a cable car that takes you to the top of the Louis Bridge from the hotel. The pool facilities are good and the views of the old town from the rooms are amazing. And, it was an absolute bargain through the Hotels.com app/site!

I would definitely stay here again.

Friends_and_family Friends

8/10

Excellent

16 Aug 2025

Laura

Great location and beautiful design, but service needs attention.

The hotel is in a fantastic location — close enough to explore Porto easily, but far enough away to enjoy a sense of calm when returning.
The interior design throughout is stunning: contemporary, stylish, and filled with interesting artwork. Our room was modern and thoughtfully designed, with a very comfortable bed. The shower has an open design without a door; it didn’t bother us, but it may be worth noting for others.
Where the hotel falls short is service. The pool bar was slow and inconsistent, and the main bar, while pleasant, lacked atmosphere and service was again slow — we were even forgotten about a couple of times when settling the bill. At the Sky Bar, the views are wonderful, but service was hit-and-miss with occasional incorrect drinks and long waits.
Housekeeping was variable: our room was cleaned only 3 out of 5 days, and turndown was provided on 4 of the 5 days (though once it was offered unusually early, before the daily clean).
All of the staff we met were very friendly, but service needs to mature and become more consistent if the hotel is to deliver the exceptional experience its setting and design promise.

Leisure Partner

10/10

Exceptional

14 Aug 2025

iain

Very nice new hotel. Good size room with nice decor, bedding etc. Great pool with lovely views of Porto over the river. Quick walk down to the restaurants along the river at Gaia and easy access to Porto over the bridge. Definitely recommend.

Leisure Partner

10/10

Exceptional

11 Aug 2025

MARIA

Magnificent views....beautiful room.

Leisure Family

10/10

Exceptional

11 Aug 2025

Stephanie

Breakfast was fantastic
The only thing I found unsatisfying was indoor pool times and I guess you require reservations because for two days it was fully booked so never got to use it
Gym was great too I just couldn’t find cloths to clean the machine after using it

Leisure Family

10/10

Exceptional

10 Aug 2025

Luis

The best Portugal experience!

Rooms were perfectly cleaned. Hotel has great location with attention to detail. Staff very professional and polite.

Friends_and_family Family

4/10

Poor

06 Aug 2025

Iliana

We have decided to never return to this hotel. The customer service from the “customer relations” lady was very unprofessional. When we arrived to our room we noticed the AC wasn’t working. We went to inform the front desk but the lady told us to wait in our hot room and see if the tech could fix it. I felt so bad for my 6 month old baby who was fussing from being overheated but the lady had no compassion and proceeded to tell us that if the ac didn’t get fixed they might not be able to give us a room of the same value nor she would be able to refund us the difference for a smaller room, which we ultimately didn’t want because of our baby’s crib. For a moment I was really concerned on what would happen. My husband politely kept asking for another room but she insisted we wait. I don’t think that guests should ever feel concerned about their stay or disappointed on their hotel
choice. In addition, we saw how guests were offered water and port wine upon check in. Sadly, it was never offered to us until the bellboy began walking us to our room and finally poured us some.

Leisure Family

4/10

Poor

27 Jul 2025

Xingye

This is perhaps one of the worst 5-star hotels I've been to. The staff was not particularly warm or helpful. There are so many operational hiccups (e.g., I called room service to order dinner around 6pm. It took me 8-9 attempts before someone picked up the call). The toiletry items were not refilled when they were used up... Yes, the hotel has a nice view and pool. But I would not come back to this hotel if I were to visit Porto again.

Leisure Self

10/10

Exceptional

26 Jul 2025

Rebecca

Perfect location, wonderful room.

Leisure Partner

8/10

Excellent

26 Jul 2025

Shada

Beautiful hotel with superb rooms and very clean. Just keep in mind it’s not that easy to reach, and after a long day exploring the city, the climb up might not suit everyone. I didn’t mind it though. The staff generally are friendly. I felt some of them could benefit from more training. The only downside for me was the pool area. It gets quite busy and there aren’t enough sun-beds for guests.

Leisure Self

10/10

Exceptional

25 Jul 2025

Hyun Jeong

Perfect Hotel!!

This hotel was the number one reason our trip was perfect. Its unbeatable location, the kindness of the staff, and the cleanliness of the rooms were simply outstanding. We will definitely return to this hotel and highly recommend it to everyone. Oh, the sauna was incredibly clean and wonderful!

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Sarah

Every person who works at Tivoli Kopke was extremely helpful and friendly! The hotel is beautiful and the amenities are amazing! I felt like I was staying in an art gallery as there are many amazing pieces throughout the hotel spaces.Great stay!!!!

Leisure Partner

10/10

Exceptional

12 Jul 2025

todd

Excellent

10/10

Exceptional

03 Jul 2025

David

Brand New, incredible views of Porto from pool, restaurant, Bar, rooms. This was the highlight of our Portugal vacation in Porto. Wish we could have stayed longer.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Diego

Excellent facilities and good location, friendly staff. Highly recommended

Leisure Family

8/10

Excellent

29 Jun 2025

Samantha

Beautiful hotel, staff were amazing !!! My only frustration was that for a 5 star hotel there where only 16 sun beds available and residents had to lay on the grass!! Also it would take 30 minutes for drinks and food at poolside bar . Other than that everything was lovely

Leisure Partner