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Smartr Porto Gaia & Spa
Porto and North of Portugal · Portugal
Cândido Dos Reis, 164View location
8.8/10Excellent95 Reviews
Cleanliness9.4/10 9.4
Service8.4/10 8.4
Comfort9.6/10 9.6
Condition9.2/10 9.2
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Smartr Porto Gaia & Spa
Situated in Vila Nova de Gaia, 600 metres from D. Luis I Bridge and 700 metres from Douro River, Dom Luís features city views and free WiFi.
The apartment provides guests with a balcony, a seating area, cable flat-screen TV, a fully equipped kitchenette with a fridge and an oven, and a private bathroom with shower and free toiletries. A dishwasher, a microwave and stovetop are also available, as well as a coffee machine and a kettle.
Guests at Dom Luís can enjoy a continental breakfast. An outdoor swimming pool is available on site and hiking can be enjoyed within close proximity of the accommodation. Popular points of interest near Dom Luís include Ageas Porto Coliseum, Sao Bento Metro Station and Sao Bento Train Station.
The nearest airport is Francisco Sá Carneiro Airport, 18 km from the apartment.
Show less
Located in Vila Nova de Gaia (Santa Marinha), Smartr Porto Gaia & Spa is within a 10-minute walk of Porto Historic Center and Dom Luis I Bridge. This spa hotel is 0.6 mi (1 km) from Ribeira Square and 2.2 mi (3.5 km) from Bolhao Market.
Make yourself at home in one of the 17 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Guests will find features like a virtual front desk.
Popular amenities
Swimming Pool
Free WiFi
Dining services
Spa
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No front desk
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 48 hours
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 20
Pet max weight (per pet) in lb is 44
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
- A damage deposit of EUR 50 will be collected before check-in.
We have included all charges provided to us by the property.
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You need to know
- The seasonal pool will be open from June 15 to October 31.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
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Special Instructions
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 48 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 2992
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Minimal age
18
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Optional fees
- Fee for to-go breakfast: approximately EUR 12 for adults and EUR 12 for children
- Pet fee: EUR 30 per pet, per stay
- Service animals are exempt from fees
- Housekeeping fee: EUR 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Portuguese
English
Spanish
Nearby attractions
Caves Vinho Porto
0.2 km / 0.1 mi
Sandeman Cellars
0.2 km / 0.1 mi
Duoro River
0.2 km / 0.2 mi
World of Wine
0.4 km / 0.3 mi
Rozes Cellars
0.4 km / 0.3 mi
Taylor’s Port Cellars
0.5 km / 0.3 mi
Gaia Cable Car
0.5 km / 0.3 mi
Porto Historic Center
0.5 km / 0.3 mi
Dom Luis I Bridge
0.6 km / 0.4 mi
Jardim do Morro Park
0.7 km / 0.4 mi
Ramos Pinto Cellars
0.7 km / 0.5 mi
Cais de Gaia
0.8 km / 0.5 mi
Mosteiro Santo Agostinho da Serra do Pilar
0.9 km / 0.6 mi
Real Companhia Velha Cellars
0.9 km / 0.6 mi
Ribeira Square
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 17
- Number of floors (main building): 4
- Apartments: 7
- Studios: 10
- apartment
- American Express
- MasterCard
- Visa
- Key Collection
- Check-in hour
- Check-out hour
- Wi-fi
Show 16 more facilities & services
- Air conditioning in public areas
- Lift access
- Terrace
- Private pool: 1
- Breakfast room
- Outdoor freshwater pool: 1
- Spa treatmentsExtra charge
- Spa centreExtra charge
- Breakfast
- LGTBIQ friendly
- Deposit on arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Self check-in
- Online check-in
- Online Check-out
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Porto Gaia & Spa
STUDIO SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: STU.SU-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Porto Gaia & Spa
STUDIO WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Porto Gaia & Spa
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Smartr Porto Gaia & Spa
50
reviews shown
Jonathan
Good location, friendly helpful staff, good value, good rooftop terrace and views, and very modern rooms and cooking facilities. Would prefer a traditional reception instead of the current virtual reception arrangement. Otherwise, overall the stay was excellent.
Linda
L’endroit est vraiment super. L’emplacement par rapport à la ville, la propretée et modernité de la chambre. La terrasse et piscine était vraiment très bien. Nous avons adoré cet endroit.
Samantha
Great place to stay , checking in was a little bit difficult there was just a lot of steps and this was a last minute booking .
Jayne
Lovely 1 bedroom apartment in a great location. Lovely view from the balconys. Great restaurants/bars within a 2 minute walk.
We really enjoyed our 4 night stay and would reccomend to others visiting this region.
We really enjoyed our 4 night stay and would reccomend to others visiting this region.
ELENA
Air conditioning was terrible. non-flexibility on setting.
Internet is so weak, we can't even check-in to our flight.
Kitchen amenities is so basic.
Check-in is easy and place is clean.
Internet is so weak, we can't even check-in to our flight.
Kitchen amenities is so basic.
Check-in is easy and place is clean.
Simon
The room was very pleasant stylish, and clean and had everything we needed.
We were a bit disappointed the rooftop pool was closed for refurbishmen during our visit.
Being older folks, the online check-in and access codes were a bit alien to us, but it all worked ok.
Breakfast was good quality and the fare was constantly refreshed by the staff.
On the negative side, the water pressure in the shower was poor.
We found the location for us absolutely spot on being very close to the waterside and local attractions. After checking out both sides of the river, we preferred the Gaia side and the quiet side street and traffic controlled zone meant there was little noise at night. There was some disturbance from events at the nearby World of Wine but this didn't go on late.
We found the smaller eateries, cafies and bars on the side streets near the accommodation suited our taste and were usually very good quality and value.
All in all we would not hesitate to recommend it.
We were a bit disappointed the rooftop pool was closed for refurbishmen during our visit.
Being older folks, the online check-in and access codes were a bit alien to us, but it all worked ok.
Breakfast was good quality and the fare was constantly refreshed by the staff.
On the negative side, the water pressure in the shower was poor.
We found the location for us absolutely spot on being very close to the waterside and local attractions. After checking out both sides of the river, we preferred the Gaia side and the quiet side street and traffic controlled zone meant there was little noise at night. There was some disturbance from events at the nearby World of Wine but this didn't go on late.
We found the smaller eateries, cafies and bars on the side streets near the accommodation suited our taste and were usually very good quality and value.
All in all we would not hesitate to recommend it.
Greg
We were unable to stay in the room and had to book another hotel. The room had a stale odor, a tiny bed and furniture in poor damaged condition. There is no front desk and no parking. After several days of no response the hotel offered no compensation and we had to pay for two hotels for the same nights. The location was good.
Sarah
Lovely accommodation in a great location. Our apartment was spotlessly clean and well maintained. Perfect for a short break.
Linda
The room was lovely. A good size, very clean, soundproofed, and in a super location. The small kitchen area, and the balcony were an added bonus.
2 things to note before staying:- There is no reception/ staff. It is all online/automatic.
There is no housekeeping service during the stay (we stayed 3 nights so that is manageable)
Additionally, the pool is currently closed for renovation (we wouldn't have used it anyway as the weather wasn't the best)
2 things to note before staying:- There is no reception/ staff. It is all online/automatic.
There is no housekeeping service during the stay (we stayed 3 nights so that is manageable)
Additionally, the pool is currently closed for renovation (we wouldn't have used it anyway as the weather wasn't the best)
David
This hotel is in a great location, with good cheap restaurants close by. The breakfast is also pretty good.
But the main attraction is the bar across the street. Here a group of alcoholic, deaf old men run entertainment from 1600 to 2400 nightly. This includes playing music loudly, 'singing', shouting, letting off fireworks, and occasionally fighting in the street. Don't worry that your room is only 15 metres away -- you won't miss a sound.
The virtual front desk means that all your fellow guests will be aficianados of deprecated Microsoft products.
In fact, the hotel is so popular that they try their best to make sure that guests only stay a single night: one roll of toilet paper, two coffee pods, one dishwasher tablet, one sachet of dishwashing soap, one set of towels, and one set of sheets. You can of course ask for another day's worth every day. So don't be concerned about your privacy -- the room will never be serviced, no matter how long you stay.
But the main attraction is the bar across the street. Here a group of alcoholic, deaf old men run entertainment from 1600 to 2400 nightly. This includes playing music loudly, 'singing', shouting, letting off fireworks, and occasionally fighting in the street. Don't worry that your room is only 15 metres away -- you won't miss a sound.
The virtual front desk means that all your fellow guests will be aficianados of deprecated Microsoft products.
In fact, the hotel is so popular that they try their best to make sure that guests only stay a single night: one roll of toilet paper, two coffee pods, one dishwasher tablet, one sachet of dishwashing soap, one set of towels, and one set of sheets. You can of course ask for another day's worth every day. So don't be concerned about your privacy -- the room will never be serviced, no matter how long you stay.
Amanda
Lovely clean room with a balcony overlooking the street where you could catch the morning sun. Staff in the breakfast room were very accommodating and even opened a little earlier on our last day as we had a train to catch which was much appreciated. Fantastic view of Porto and the Bridge from the breakfast terrace and a couple of deckchairs available for an hours recuperation in the sunshine after walking all the hills of Porto. The pool was being repaired so couldn’t use it, but the weather was not quite warm enough for that anyway. The hotel is in a brilliant location, just 20 mins scenic walk across the Bridge into Porto and would definitely stay here again as lots of bars and restaurants around. Only issue we had was some confusion when arriving where we were trying to enter the wrong building and then got in wrong lift so couldn’t find our room number, but all was resolved by carefully re-reading the instructions sent to us.
Matjaz
Practically new hotel in the middle of the old town, clean rooms, friendly staff (contact through WhatsApp), no reception, very small pool on the terrace opened in May. Fair price. Close to World of Wine, Douro river and port wine cellars.
Nicole
Great communication whenever I needed help
Tracey
We had an enjoyable stay in a one-bedroom apartment with a city-view balcony. The balcony was quite small, but just about accommodated the two of us.
However, we were disappointed as we chose this hotel specifically for its pool and spa facilities. The spa turned out to be only a treatment room, and the pool was closed for refurbishment. As a result, there was a noticeable amount of noise, particularly on one day when it felt more like a building site. If you are going check if the pool work is complete.
It is in a convenient location. 2 minutes walk from the water front of Gaia where you can look onto beautiful Porto or 20 minutes to cros the river and you are there. Nice small restaurants in the street are more reasonable and better quality than those on the front. You can walk very easily or there is a good metro network. Ebike cycle tour is a must.
However, we were disappointed as we chose this hotel specifically for its pool and spa facilities. The spa turned out to be only a treatment room, and the pool was closed for refurbishment. As a result, there was a noticeable amount of noise, particularly on one day when it felt more like a building site. If you are going check if the pool work is complete.
It is in a convenient location. 2 minutes walk from the water front of Gaia where you can look onto beautiful Porto or 20 minutes to cros the river and you are there. Nice small restaurants in the street are more reasonable and better quality than those on the front. You can walk very easily or there is a good metro network. Ebike cycle tour is a must.
Sara
Loved how close the property was to the river. The street was beautiful and the view from the roof was awesome. It was also close to the metro stop, just a little bit of an uphill climb.
James
Great room and location
David
The pool was not open and probably won’t be for a while. In disrepair. Housekeeping never changed towels or refilled toilet paper. Other wise a beautiful place. We would go back any time
LATOYA
The room was well equipped and close to a lot of food options and attractions.
Sergio
great
Jessica
The room was beautiful, very modern and clean everything looked brand new. We had everything that we needed and plenty of space. The hotel was a great location for exploring the port caves and local nightlife. Great communication from the hosts.
We would definitely stay here again thank you so much for a lovely stay.
We would definitely stay here again thank you so much for a lovely stay.
Indira
This is the second time I have stayed in this property, the first time was back in June with my kids, and this time was November with my boyfriend. It was an excellent day both times. The owner of the property recognize me and she was so kind and treated us so good. The location is convenient, it’s close to the river where all the restaurants and music is happening. Everything is within walking distance.
Fabricio
The staff was very helpful and very kind.
Ivars A
Clean comfortable room with modern updates. Hostless checkin worked well with clear instructions for door codes, works well for self sufficient travelers. large shower, compact but functional kitchenette, fair breakfast served if that option is chosen, nice rooftop patio and pool (though unheated) Less than perfect: TV in dining part of room.. not viewable from the bed, room facing the street had higher than average noise..don't expect a quiet night sleep if you leave your sliding terrace doors open.. the buildings along Rua de Candida de Rues are like an echo chamber with every loud exhaust sound reverberating up to the rooms! To their credit, there are modern HVAC units in the room so a comfortable room temp can be maintained without opening the sliding doors.
Linda
Lovely stay here. Great location with plenty of bars and restaurants close by. Staff are super friendly and extremely helpful. Apartment has everything you need for a few days away.
The beds are really comfortable and the place was spotless. Good value for money would definitely recommend this place to future travelers.
The beds are really comfortable and the place was spotless. Good value for money would definitely recommend this place to future travelers.
Steven Michael
The facility is well appointed. The breakfast room is not practical. Just an observation; the older gentleman needs to be welcoming. Yes it’s a job but it requires professionalism and a smile! I would still recommend the facility for it’s convenience.
Helder
Great location
Annina
Um 10 Uhr war das Frühstück leider schon fast leer.
Dr. Thomas
Second stay in this hotel. Vila Nova de Gaia is the place to stay . Convenient to avda Diego Leite where all the restaurants are and very quiet superb view . Have stayed in rooms 405 and 407
Catherine
Close to a lot of activities by the river.
Ray
Great location
Jennifer
Clean, comfortable and great location
Laura Jane
I cannot recommend this place enough. Studio apartment was fantastically equipped. From olive oil sachets for cooking, to toiletries, tiny wardrobes and the tv thats also a mirror. Check in details came through early which was a big bonus. The building is in a really good location, just set back from the riverside. Supermarkets and cafes and restaurants on the street. The view from the rooftop bar and pool made it such a relaxing place to watch the sunset. The view is amazing. Staff were really friendly. A thoroughly good stay, have recommended to friends.
Marlene
We didn't realize from the Expedia listing that this was more airbnb than hotel. At the end of a very long travel day we were stressed at having to create a whatsapp account and having to get a code and punch it in on a street side. I like a reception desk with a person to speak to.
Having said all that about the check in process, we had a really excellent stay. The place is spotless and well located. Absolutely everything provided and a small grocery shop close by.
No cleaning is provided during the stay. We stayed 6 nights and when we asked for clean towels and a tidy up on the afternoon of day 4 we were told no. After pleading, they did come in and empty our garbages that afternoon.
I would give a 4 out of 5, and the only point off is for the things we weren't told up front.
Having said all that about the check in process, we had a really excellent stay. The place is spotless and well located. Absolutely everything provided and a small grocery shop close by.
No cleaning is provided during the stay. We stayed 6 nights and when we asked for clean towels and a tidy up on the afternoon of day 4 we were told no. After pleading, they did come in and empty our garbages that afternoon.
I would give a 4 out of 5, and the only point off is for the things we weren't told up front.
Gabriela
Close to the vibrant night life
The location was exceptional and the view to the WoW new attraction was superb . We were three and had room 405. The couch was not a pull out couch so it was slightly hard for my taste. There was no warm water in the master bathroom shower, but I loved the fact that there were two bathrooms. And the main bathroom was spacious and comfortable. The breakfast was delicious and staff was extremely friendly and helpful. It had an elevator and also had a massage and spa which being a weekend was closed. The pool was more of a tank with resistance but there were always one or two people that did not mind. We loved our stay and will come back!
Yadira
Great
Amy
Close to port plenty of shops and restaurants just perfect for good week stays!
Indira
This property was absolutely beautiful!
Amber
The room was spacious, clean, and super comfortable. The bedding was luxurious. Sandra was very helpful and accommodating. I will definitely stay again.
Nitza Yadira
The place was absolutely beautiful. Very modern and upscale.
The only thing missing was a full mirror.
The only thing missing was a full mirror.
Tomas
Rent och fräscht. Mycket bra läge och fin rooftop med pool
Olga Isabel
Ubicación excelente y habitaciones estupendas. El único inconveniente es que nos ha decepcionado que la imagen y descripción de la habitación contratada (exterior -terraza según imagen con vistas a Gaia y río ) no se ha correspondido con la habitación que se nos dio ( vistas a la fachada de en frente de la calle del hotel ).
Gerhard
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Maria Carolina
O quarto era muito bom, limpo, ótimo banheiro, o atendimento apesar de ser apenas por mensagens correu bem. Único ponto é que o check out é as 11h e às 11h03 eu estava calçando o tênis e simplesmente entraram no quarto sem bater, nem nada para limpar. Foi MUITO inconveniente a invasão de privacidade por conta de 3 minutos.
Sarah
Le wifi ne marche pas bien
Du fil dentaire a été laisser à notre arrivée sur le lavabo, la propreté laisse à désiré.
La piscine est hors service et ce n’était pas indiqué
Du fil dentaire a été laisser à notre arrivée sur le lavabo, la propreté laisse à désiré.
La piscine est hors service et ce n’était pas indiqué
Ralf Peter
Wundervolles großzügiges Frühstück mit super-hilfsbereiten Menschen. Zimmer wird nicht jeden Tag gereinigt - was auch gar nicht nötig ist. Edles Design und einfallsreiche Strukturen. Aus meiner Sicht die beste Lage, die man sich wünschen kann! Danke für diese Woche!
Pernilla
Superfin lägenhet med jättebra läge i Gaia och med fin utsikt över stan (3 vån). Lugnare område än på andra sidan bron i Ribiera. Gångavstånd till café och restauranger. Vi bodde 2 vuxna och 2 barn som sov i bäddsoffa. Kan rekommenderas.
Julian
Sehr gute, empfehlenswerte Unterkunft
Kristijan
Für den Preis und jeden Fall eine tolle Unterkunft. Check-in verläuft digital und problemlos. Die Zimmer haben alles was man braucht. Nur schade, dass der TV nicht mit Richtung Bett platziert wurde.
camilla
Gente o quarto é na verdade um apartamento. Tem tudoooo. Fogão, microondas, geladeira, cafeteira! Me surpreendi. Camas excelentes. Chuveiro excelente! Nota mil.
Hugo
WLAN sehr schlecht. Kein Personal vot Ort vorhanden, außer die Dame für den Spa Bereich. Zimmer nicht sauber, Sofa ist voller Flecken. Fernbedienung war da, aber kein Fernseher. Wenig Klopapier zur Verfügung. Einrichtung jedoch modern und die Lage ist super.
Location & surroundings
Smartr Porto Gaia & Spa
Cândido Dos Reis, 164, Vila Nova De Gaia, Portugal
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Smartr Porto Gaia & Spa
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