Name: ipartment Berlin Airport @HOME by Best Western
Address: Am Flughafen, 11, Schönefeld, 12529, DE

10/10

Exceptional

21 Jul 2026

Louisa Joan

Second time staying at this airport hotel and again very impressed. Clean, modern and very well maintained - so quiet for sleeping and the
small kitchens and honesty shop are extremely useful for this kind of stopover. Won’t consider staying anywhere else when visiting Berlin and wish we had similar in the UK.

Self

10/10

Exceptional

17 Jul 2026

wallace

Complicted for check in, check in by ourself , using high technology , due to our age, too complicated

Partner

2/10

Poor

28 Jun 2026

Heather

This was the worst hotel I have ever stayed at. First of all it is right next to the airport and I thought that would be convenient since I had an early flight. The weather was 103 degrees and this hotel does not have air conditioning, and not one fan in sight. To say it was miserable was an understatement. I’m confident that I didn’t get more than an hour of sleep in that hot box. To make matters worse there is NO STAFF here. If you have an issue, too bad because there is no one to help you. When you call them they just tell you they can’t help you. This was the worst hotel ever. It looks pretty but what good is that when you experience a mild heat stroke just trying to sleep! Save your money, time and energy and do not stay here.

Self

2/10

Poor

24 Jun 2026

Dominique

Hôtel sans réception: iapartment. Consignes compliquâtes à moitié traduite.
L’air climatisée ne fonctionnait pas. J’ai tout détesté de cet hôtel.
Incapable d’accéder à mon code d’accès extérieur, délai échu. Réponse deux heure plus tard.

Self

10/10

Exceptional

09 Jun 2026

Robert

Great place to stay for early flights. Just make use of shuttle bus or uber. Fab modern rooms at a great price.

Partner

10/10

Exceptional

03 May 2026

Daniel Jonathan

Perfect for a quick stay before flying early the next day

Self

10/10

Exceptional

27 Feb 2026

Marlene

Convenience, nice staff, kitchen use

Family

10/10

Exceptional

24 Dec 2025

Louisa Joan

Very clean, very easy check in and the shop was a welcome help when after our flight was late.

Partner

10/10

Exceptional

24 Dec 2025

Jose

Really nice, clean and comfortable

Leisure Self

10/10

Exceptional

16 Dec 2025

Nokukhanya Elfina

Perfect

Leisure Partner

4/10

Poor

06 Dec 2025

edmond

Room was fine, clean, and comfortable. But the onsite check in and overall hospitality experience was so-so. Everything is automated and very impersonal. You are on your own for everything including airport transfers. Front door was locked at one point and people trying to check in could not signal any staff to let them in. Fortunately I had a room key and let them in so they could self check in. Self serve coffee had no cream. Sorry to be petty, but a very impersonal experience and if you're ok with that, then I give two stars.

Leisure Self

10/10

Exceptional

09 Oct 2025

BLANKA

Staff was extremely helpful

Leisure Family

6/10

Pleasant

06 Oct 2025

Adam

Room smelt

10/10

Exceptional

04 Oct 2025

Juby

Great place to stay on the day before your flight, easy to get the airport and room was quiet and cozy.

Leisure Self

10/10

Exceptional

25 Sep 2025

Luz Stella

Everything was perfect, Thank you

Leisure Family

10/10

Exceptional

23 Sep 2025

Victoria

Great 2 days stay during Berlin Marathon. Close to airport with very reliable shuttle service to airport every 15 mins. There is no train station close by you have to go to airport for public transport buses and trains. Not a lot of amenities about just a deli/restaurant next to apartment. Staff are friendly place is clean.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Mathis

Great airport hotel

Everything is nice and clean, perhaps a few more items in the shop would be beneficial. 5 min shuttle drive to BER

Self

10/10

Exceptional

14 Sep 2025

Favour Brave

The room is clean, spacious and quiet

Business_and_leisure Partner

10/10

Exceptional

13 Jul 2025

Suyash

Well maintained and excellent condition. Close to airport.

Business_and_leisure

10/10

Exceptional

06 Jul 2025

Warren Ian

Minimalistic, efficient good value. Nice breakfast spotlessly clean.

Leisure Self

10/10

Exceptional

02 Jul 2025

Sabrina

Self Check In

Leisure Family

10/10

Exceptional

03 Jun 2025

Verified traveler

Nice all round.

Business_and_leisure Partner

6/10

Pleasant

25 May 2025

Hannah

Very noisy and didn’t get much sleep unfortunately. The apartment was very clean though and the bed was so comfy. Just a shame the walls and ceilings are so thin.

Leisure

10/10

Exceptional

28 Apr 2025

Martin

An absolutely great Apart/Hotel, very modern and clean.
Kitchenette very well equipped with everything you need.

Business

6/10

Pleasant

19 Apr 2025

Ryan

Terrible

Business Self

10/10

Exceptional

08 Apr 2025

Lisa

This hotel is so convenient, super clean, and totally fine for one night before a flight. The WLAN was awesome, the bed comfortable, the bathroom sparkling clean, the washroom very convenient, and the connection to the airport super simple. The round the clock coffee machine wa wonderful but the food at the shop was dreadful. Also, getting in was a bit confusing but I figured it out. I arrived 20 minutes before checkin so that was problematic as the check in time cannot be even a tiny bit altered. I will still book again! It was perfect for what I needed.

Business_and_leisure Self

10/10

Exceptional

13 Mar 2025

Martin

Fantastic room, everything i needed for my stay

Business

10/10

Exceptional

21 Feb 2025

Ian Mark

Amazing place

6/10

Pleasant

13 Feb 2025

Pat

Think with the code didn’t work was stuck outside in the cold for about an hour before I could get in

4/10

Poor

24 Oct 2024

Rob

Expedia did a lousy job of explaining the check in process. Access to the building and to your room is done electronically through your phone. It's OK but confusion would have been eliminated if I had received notification before I booked the hotel. Parking stinks. Left unsaid is that you cannot park on the the grassy area across the street. Got a ticket. There's a large parking garage nearby but didn't notice it in the dark. Again, no explanation of the parking options available.

Leisure Partner

10/10

Exceptional

23 Oct 2024

Joy

We were going only in the apartment one night but it was quiet, clean and convenient. Using my phone as the key fob was a little different. Not many restaurants near by.

Leisure Partner

8/10

Excellent

22 Oct 2024

Gisela

Excellent for self-catering and longer stays. Easy online access to apartment out of hours, well equipped, clean, friendly staff. Thank you

Business_and_leisure Family

10/10

Exceptional

03 Oct 2024

Edwin

Great place with all that one requires.

Great place with all that one requires.
Due to possibly me being older than younger booking the shuttle was a little difficult but once through to Goldbeck it worked. Booking easy and bus on time.
As arrival after 2200 needed access through phone. Once received it was easy to gain access to hotel and room. In the morning I used public bus back to airport.
I would stay again.

Self

2/10

Poor

01 Oct 2024

Brent

I was supposed to check in Friday but my flight was delayed till Saturday. I arrived Saturday night but on weekends there’s nobody in the office and nobody to call to get access. I had to get another hotel nearby at 11pm Saturday for the whole weekend because of it. It’s a clean and nice hotel but overall experience was terrible considering I paid for 7 nights but couldn’t even get in until Monday. Paying an extra few hundred dollars just to have somewhere to sleep after a long night. Not to mention stressful arriving late at night, having 0 access trying to figure out what to do.

Leisure Self

4/10

Poor

01 Oct 2024

Verified traveler

We never received a code to check ourselves in. Not what you're hoping to deal with after a long flight.

Also only had one pillow and one tiny blanket.

10/10

Exceptional

27 Sep 2024

Rodrigo

Nice place to stay. The check in/out was exceptional but it takes a learning curb (mobile savvy). Will use this property again 👍

4/10

Poor

21 Jul 2024

Joseph

Find another hotel...

This is a very modern, comfortable, and attractive place to stay. I came during the worldwide tech outage, and it is understandable that I did not get my confirmation email 24 hours before. I called 3 different times on the day of check in, and two representatives could not understand my issue and another hung up on me because she could not speak English.

Both representatives kept saying either I will get my email with room code in an hour, and then no later than 2:30pm. It came at 3:30. I was also assured there would be someone onsite to help if needed, but in the two days I was there, there was a sign on the office door saying no one is here and to call reservations. The reservations line kept wanting to transfer me back to the site. Just disorganized.

Lastly, the air conditioning was not strong or did not work - I could not tell. I couldn't contact anyone because no one was here.

Everything else was okay and comfortable, but I likely would not stay here again.

Self

2/10

Poor

15 Jul 2024

Iain

Poor check in experience; no one available at weekend and no where to check your bag in and no ability to determine an early check in, even when room had not be used the night before - overall prices do not reflect level of service provided (as as the case was, not) provided.

Leisure Friends

6/10

Pleasant

11 Jun 2024

Rochelle

On Expedia it listed airport transfers but the hotel didn’t respond to my request. Taxis are over $20 to go 5 minutes. The area around the hotel is just 3 other hotels, no stores or restaurants… The building and apartment were very nice, clean and easily accessible once you make it to the building.

10/10

Exceptional

03 Jun 2024

Hans

Very nice space, quiet, lots of amenities (i.e. a shop downstairs to buy food). A bit remote, which is not a problem if you have a car, and the best way to get into the city is to go back to the airport and take the FEX. Also, everything (such as opening doors) has to go through your phone, so you may be out of luck late night if your phone is out of juice. Other than that I'd certainly book it again.

Business_and_leisure Self

10/10

Exceptional

01 Jun 2024

Sue

Very efficient and clean. Would like to stay in more of this kind of place.

Leisure Self

10/10

Exceptional

27 May 2024

Vishnu

Excellent room with all facilities

Leisure

8/10

Excellent

26 May 2024

agnes

One night stay at ipartment. Property is fairly new, bed is comfortable. Kitchen is clean, utensil, pots and pan are provided. The only thing is.. we booked and paid for airport shuttle, but there was no direction provided as to where to board the shuttle. No one, including information station at the airport knew where the shuttle station is. We arrived late that night because of thunder and lightening storm We could not find the shuttle that could take us to Northgate parking garage and no one could be able to help us. We finally had to paid for five minute taxi ride to the Ipartment and forgo the shuttle. More direction would be appreciated.

Partner

10/10

Exceptional

24 Feb 2024

Elisa

The bed was so comfortable. It was a great place to be especially for my first time in Berlin

Business_and_leisure Self

10/10

Exceptional

06 Jan 2024

Gabriel

The staff here was very helpful when I arrived. The room was clean and the bed was comfortable.

Leisure Self

10/10

Exceptional

27 Sep 2023

Orna

Modern, clean and new

It is a really fun place clean, excellent directions for getting in late at night. I will definitely use it again.

Friends_and_family Family

8/10

Excellent

23 Jun 2023

Deborah

Great accommodation with everything you'd need. Loved the welcome pack and store in the lobby. Staff friendly and helpful. Easy access on the bus which is a few minutes walk away. Was a perfect stopover when needing to get to the airport quickly. Hopefully some restaurants and amenities will open within walking distance in the future.
The only fault is that the room was very hot in summer and there was some noise in the hallway from people coming and going.

Leisure Self

10/10

Exceptional

22 Jun 2023

Diana

Great choice if you need to be near Brandenburg Airport. The room is small but comfortable, clean, well-priced and the staff is helpful.

Leisure Self

10/10

Exceptional

07 Jun 2023

Verified traveler

Väldigt bra hotell och service.

Business

6/10

Pleasant

12 Jul 2026

Patrick

Ich fande das Hotel, welches gänzlich ohne Personal vor Ort arbeitet, nicht ganz optimal.

Ansich ist es ein modernes und schönes Hotel.

Aber die Sauberkeit war nicht ganz nach meinen Vorstellungen. Der Wasserkocher war total verkalkt, die Kaffeekapselmaschine habe ich intuitiv vor gewünschter Benutzung mal mit klarem Wasser gespült und siehe da, diese war von Vorgängern noch total dreckig. Ich habe dann dort keinen Kaffee darüber getrunken, sondern mir mit meinen privaten Kaffee ausgeholfen.
Zu spät entdeckte ich allerdings zwecks fehlendem Hinweis auch einen, auch dreckig hinterlassenem, Kaffeeautomaten im Verkaufsraum Erdgeschoß.
Auf meinem frisch bezogenem Decken- und Kissenbezügen und dem Bettlaken waren sehr offensichtlich viele unterschiedliche Haare von anderen Menschen zu finden. Gut, dass ich auf Reisen grundsätzlich einen Schlafsack mitführe.
Die Bettwäsche war frisch gewaschen, aber die vielen Haare blieben offensichtlich von der Waschmaschine zurück an der Wäsche.
Hier und da waren im Bad dunkle versiffte Stellen im Duschbereich an den Silikonfugen. Die Toilettenbürste hätte in meinen Augen schon längst ausgewechselt werden sollen.
In der Nacht schaltete sich ständig die Klimaanlage automatisch nach einer gewissen Ruhezeit ein. Außerdem setzte auch der Lüfter im Bad hörbar laut in der Nacht öfters ein.

Schön ist die Lounge unten zum Verweilen, aber auch die Zimmer ansich sind sehr schön eingerichtet.

Self