Askant Al Hafayer

Saudi Arabia , Makkah
Makkah, Umm Al-qura Street- Al Hafair, 3228
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50 reviews shown

6/10

Pleasant

07 Apr 2026

Ifrat

This hotel is for those that don’t intend to spend too much time in the hotel. It has the basics and is walking distance to the Kaaba. The beds and the room are fine but the toilet with shower over (wet room) is just barely adequate. For a budget hotel, it does the job. We were only staying one night so it was fine. If you have kids, find somewhere else. The staff were helpful when I needed to print boarding passes.

Partner

2/10

Poor

14 Mar 2026

Imran

Rooms was tiny

Family_with_children

6/10

Pleasant

08 Mar 2026

Izhaan

Stayed in this hotel for a week during Ramadan. I'll give it a 7.5/10.

Good things about this hotel
- The location: The hotel is a 10 minutes walk to the Haram(if your young), the first walk until Anjum hotel is a upward slope and then from Anjum hotel the walk is easy since the hotel has escalators. The walk back to this hotel is also easy but time consuming especially in Ramadan.
- Cleanliness: The hotel is clean overall.
- Staff: The staff is amazing and very accommodating. The Arab guys working at the counter were understanding and they spoke English. On our last day when we asked them to check out late, they agreed. Also when we wanted to catch a taxi while checking out, one of the maintenance workers helped us get a taxi which was very kind.

Bad things about this hotel
- Room condition: Though not a big issues but the room had 2 flies when we arrived which we had to get out. The bedsheets although clean were burned somehow. The window never closed so you'd hear the outside world and cold air would seep into the room
- Lack of images: When booking this hotel I forgot to check for images on the washroom, but to no surprise it makes sense why they don't add any washroom images. The washroom was hilariously small and the sick is outside the washroom. The washroom was clean but everything was very compact and when taking showers water would go everywhere.
- No Iron: On expedia it says that this hotel provides Iron/Ironing Board on request, but hotel didn't give me any.

10/10

Exceptional

25 Feb 2026

MUKTAR

I had a wonderful experience at this hotel. The location is perfect, especially for those coming for Umrah, as it is very close to the Haram and makes everything easy and comfortable.

8/10

Excellent

20 Feb 2026

Nazmul

It’s okay experience. Room service was great but the staff don’t understand English properly

Partner

8/10

Excellent

06 Feb 2026

Kashif

Yes

8/10

Excellent

03 Feb 2026

Abdul

Room was clean but a couple things dripping in washroom, no washroom shoes or towels, but I didn't ask for them either, no complaints with the price I got. Staff was also polite.

Self

2/10

Poor

29 Jan 2026

Iftikhar

Room was good. Service wasn’t . Staff was so ignorant , especially lady on the reception always busy on the phone and don’t care about guests.
I booked 2 rooms, both showers were damaged and requested multiple times for repairs.
No wifi.
No room service.
No cleaning.

Leisure Family

10/10

Exceptional

30 Dec 2025

Sinan

Great & Clean room

Leisure Friends

8/10

Excellent

23 Dec 2025

Haithem

Yes

4/10

Poor

14 Dec 2025

Muhammad

Okay for a solar traveller or a backpacker
Room to sleep is fine shower facility and water pressure very poor

Leisure Self

6/10

Pleasant

06 Dec 2025

Faisal

Did the job. Reception was not great but the hotel help were great. Wouldn’t stay unless it’s short term.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Ahmed

Everything is good compared with price value

Leisure Family

6/10

Pleasant

16 Oct 2025

Saeed

Less beds in the room when not required,
Or bigger rooms. Not much space between beds.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Hadi

كل الاحترام الى كل موضفي الفندق من خدمات الى موضفي الاستقبال والنضافه وكل شي بالفندق جميل

2/10

Poor

09 Oct 2025

emad

Avoid this hotel i got terrible service from them during my stay.

8/10

Excellent

27 Sep 2025

Muhammad

10 minutes from the Haram (with a shortcut through Anjum Hotel). It is uphill going towards the Haram. Just so you are aware. Barbers and a restaurant right next to the Hotel. Good budget hotel for the price.

Leisure Self

10/10

Exceptional

11 Sep 2025

Hadi

Good servec thank you for evry one work in askant hotel

2/10

Poor

28 Jul 2025

Belal

Over all experience wasn’t the best with this hotel being close to Al haram I expected better service, arrived early and we were welcomed and got keys to rooms doors, then at room furniture were broken, trash was in the bathroom, then at night after we came back from the isha prayer went to the room and in the hallway it was smoking smell coming out of the room next door , called the front desk and they said they will send some one to check, I had a 8 month old baby in my room, then next day same thing happened even with signs all over the place saying no smoking, what got me upset is the I found out after the third time complaining about the cigarette smoke that one of the staff is the one in the room next door and I believe he was the manger and when I complained, he wanted me to move out of the room, really bad experience and wouldn’t recommend it to anyone to go through that. No room service for the first 2 nights and I had to call and go to front desk to request it on the third day.

Leisure Family_with_children

6/10

Pleasant

17 Feb 2025

Mohammad

Good

Family

2/10

Poor

13 Feb 2025

Idris

Don't go there

I found bed bugs, place was dirty, they had no food service or restaurant in the hotel shower is literally in the toilet. I wouldn’t recommend for anyone to stay there.

Friends_and_family Family

8/10

Excellent

01 Jan 2025

Maryadi

Worth of money

Location was good, walking distance from Haram, value for money.

Friends_and_family Family

8/10

Excellent

01 Jan 2025

Adnan

It was a good 2 star Hotel. All room services are on demand/request. The property is located 10-12 minutes slightly uphill walk. It is nearest to new extension side of Haram. So people with walking issues/wheelchair, kids etc will find a little bit hard when going towards Haram. If you want to go inside Haram from Hotel then it may take 20 minutes depending on age group/health. Don't forget to bring your own Iron.

Leisure Family

10/10

Exceptional

30 Dec 2024

Syrine

So happy with the services

Leisure Self

10/10

Exceptional

18 Dec 2024

Dr. Ahmed

Very small reception

4/10

Poor

04 Dec 2024

Mukhtar

Not a friendly

Smoking room

Self

6/10

Pleasant

10 Nov 2024

Shamsher

Easy access to Haram

Business_and_leisure Family

8/10

Excellent

25 Sep 2024

James

Highly recommend

Very comfortable stay, close to the Harem with a short 5 minute walk. Very good friendly staff available at all times.

WiFi connection was patchy at times and my room was not cleaned during my stay.

Self

8/10

Excellent

04 Jul 2024

Kamran

Read details

This small Hotel is 10 minutes walk to Haram, at the back of a hill (road is uphill and downhill)
No restaurant. Refrigerator, TV , Air Conditioner are okay.
Staff is friendly.
Small insects exist in the bathroom.

Partner

10/10

Exceptional

21 Mar 2024

Md Moshahid

Overall Not Bad

Leisure Family

2/10

Poor

29 Feb 2024

Alaa

Very bad experience at this hotel. We booked two rooms for our 3-generation family. Inconvenient location that requires an upwards hill to get to haram which is almost impossible for older folks. Close enough to haram entrance (10 minute walk going through the tunnel inside Hotel Anjum though on an upward slope) but the closest entrance is the new extension so it is very far from kaaba (25 minutes walk at least). One of the rooms was dirty when we checked in (lots of garbage on the floor) so the hotel switched us to a different room that had a malfunctioning Air Conditioning unit. The hotel took a long time to try (and fail) to fix the AC. Lots of smoking smell on the floor despite being a non-smoking hotel. Only one key given per room. Only positives were friendly staff and a working WiFI. We checked out after a day and a half of a 5-day stay since it was very inconvenient for our family. We mentioned these problems to the hotel when we checked out and contacted Orbitz right away to refund the remaining 3 nights. Unfortunately the hotel refused to refund us for the three nights we did not use (though they likely got other guests to our rooms for these nights). I would not even consider going there again.

Leisure Family_with_children

2/10

Poor

27 Feb 2024

Qazi

One of worst stay ever

Worst room service -5/5
No hot shower water
Staff can not speak single word of English and very difficult to communicate and they are mostly rude specially female staff
No welcome drinks

Asked for iron and got broken iron and burnt iron board

Today around 730am asked for clean tower and shower gel it’s 12.50pm got nothing

Leisure Family

10/10

Exceptional

24 Feb 2024

Yusuf

Nice are easy to check in. Staff and management were really helpful.

4/10

Poor

06 Feb 2024

Mohammad Ikthair Hossain

Property is out of electrical capacity so no microwave, also they kind of have a coffee shop but that is definitely not a restaurant.

No laundry and very limited facilities.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2024

Munir

It’s okay

Business Self

10/10

Exceptional

27 Jan 2024

Abu

Super

Everything was fantastic

Friends_and_family Family

10/10

Exceptional

24 Jan 2024

fiaz

Very good

2/10

Poor

13 Jan 2024

Flooring

I didn’t stay as the staff didn’t know how to speak English, didn’t know to give the room and it was dirty. They didn’t show me the room and I left

4/10

Poor

09 Jan 2024

faris

The staff were very nice and welcoming throughout different interactions. However, the condition of the hotel was not great. The beds were not clean. I was too tired and there for a short time to ask them to change it.

6/10

Pleasant

08 Jan 2024

mansoor

Very dissatisfied

How can a hotel be rated if there are no hangers or hooks for some one to hang their clothing and no benches or anything to rest suitcases. I asked a gentleman at the desk for some hangers and all he did was asked for the room number and said ok. The next day I was asking one of the staff about the hangers and was told they do not have any. I requested the room to be cleaned and all they did was just folded the sheets and left on the bed.asked for clean pillow cases and fresh towels that didn’t happen either. So I contacted another staff for the towels, he brought one towel and said they had no more. While the staff does the best in making you comfortable the same cannot be said for folks who owns or manages the facility. Not even a box of napkins or a couple of plastic cups. There are 3stars hotels in less developed cities with more amenities especially when considering the location of this place. I was told the restaurant is not happening either it’s been closed for some time. I felt like buying some hangers and donate to them as an insult.

Partner

8/10

Excellent

06 Jan 2024

Ismail

Overall this was reasonable stay. The bathrooms were small and did not have separate space for shower. After showering the whole bathroom floor was wet.

Leisure Family

6/10

Pleasant

02 Jan 2024

Kamrul

It is little more than a kilometre from haram but the walking to and from is very dangerous due to an unsafe road and busy road. They should have shuttle services but there was none! People smoke inside the bathroom and they don’t have any control of it made me sick from smoking inhalation which carried over from the bathroom fan to the other floor. I would say the stuff like room service man Ramadan is great and the Manager and the counter staff’s are good too.

Leisure Family

8/10

Excellent

28 Nov 2023

Sara

Clean

10/10

Exceptional

11 Nov 2023

Verified traveler

Excellent hotel and very close to al haram although a little uphill climb and busy roads still one of the better ones in jabal Omar area. Check in was super fast

Friends_and_family Friends

10/10

Exceptional

08 Nov 2023

ali

Umrah stay

Very close to the Haram. Walking distance.
Walk through Anjum hotel to avoid cliffs.
Very basic hotel close to food and shops.
Price wise it’s a good place to stay

Friends_and_family Family

8/10

Excellent

29 Oct 2023

Jowel

Umrah stay 17th Oct 2023

Overall stay wasn’t too bad.. for what it’s worth and being very close to the Haram.. it’s in every good location.
Rooms are little dated and the bathroom is a bit too small.. with no shower cubicle.. it’s a small wet room.. it gets a little messy after a shower, everything gets wet.. average cleanliness but can be improved. Staffs are very friendly and nice.. especially the concierge’s Basit and Ramadan, they were very helpful and made my stay satisfying. Ramadan went out of his way to bring me food and medications when I wasn’t feeling well. That was so nice of him, I really appreciate it. I did mentioned that to the hotel management and hope they get rewarded or at least acknowledgement…👍
I defo will recommend it to single travels or all groups…. For family with small children might not be the ideal hotel.. 👍

Self

10/10

Exceptional

22 Oct 2023

Ahad

Price was reasonable but steep slope. Basically, better take a cab to go to haram for just SAR 5. Returning from Haram they charge more.
Nina the receptionist speaks English and was very helpful and always provided good advice when i was looking for something.

Shower and toilet seat in same washroom not separated by anything. Basically after a bath, water is everywhere. I took it like a cultural thing which didn't really bother me but can still be improved.

Leisure Family

10/10

Exceptional

21 Oct 2023

Ahmad Zaki Jaffer

Really great for the price

Leisure Family_with_children

6/10

Pleasant

06 Oct 2023

Abshir

Is ok hotel