Millennia Hotel

6/10

Pleasant

08 Jun 2026

Jérôme

Ok

Friends

8/10

Excellent

07 Jun 2026

William John

Staff were friendly and helpful....except for when I had an issue with no cold water in the shower, fiddled with it for 20 minutes but it was scalding hot. Maintenance guy showed up and wrenched the handle back and forth with way more force than should be required, apparently the mixing valve was stuck. He then proceeded to lecture me on how showers \"worked\". I know how showers work when they work properly. The tub drain was also very slow so that by the end of the shower I was ankle deep in water and soap sludge.
All that said, can't bet the location, all other staff interactions were friendly and helpful. They let us check our bag on arrival so we could hit Times Square until the 4 P.M. check in time, and again on check out day so we could wander around a bitore and have lunch before heading to the airport. Just bad luck getting the room I had I guess, I'd stay at the property again.

Family

6/10

Pleasant

07 Jun 2026

Jenna

The location was great for an evening on Broadway. The only complaint I have is that there’s no mini fridge in the room.

Family

4/10

Poor

07 Jun 2026

Samantha

Good location to broadway shows. Hotel needs maintenance, updating, and deep cleaning. Mold visible growing on walls in front of and behind wallpaper.

Family_with_children

8/10

Excellent

07 Jun 2026

AMIA

We have stayed here 3x and probably will again so certainly a decent place to stay in the city. The property is good and the location is perfect if time square is your intention. Close to station with alllllll public transportation. The room was spacious compared to many NY hotels in the area. The only negative is the increasing number of hotels with no refrigerators or microwave not even in shared areas for people to use. Also many of the amenities such as lounge area, bar etc never returned after the pandemic it has been years.

Partner

10/10

Exceptional

07 Jun 2026

Juli

Room is outdated, but was very clean. Great location makes up for it! I would stay here again!

Friends

10/10

Exceptional

06 Jun 2026

Raul

Very near Times Square, Subway stations & attractions

Family_with_children

8/10

Excellent

06 Jun 2026

Leah

Location is everything

Family

10/10

Exceptional

04 Jun 2026

Tom

Great trip. Good room, perfect location.

Friends_and_family Friends

10/10

Exceptional

03 Jun 2026

Thomas

Always stay at the millennium broadway when I’m in nyc, always love it!

Self

10/10

Exceptional

02 Jun 2026

Michael

The hotel / view / staff were all amazing. Would stay here again and highly recommend.

8/10

Excellent

01 Jun 2026

Angel Nicole

The ac one night didn’t cool the room down enough. It was set on 68 and the temp of the room was 72 for hours

10/10

Exceptional

01 Jun 2026

xavier

It was ok

2/10

Poor

01 Jun 2026

yaleena

I will never stay in this hotel. The bathroom has mold, they changed the room, but there is no refrigerator. When we want to take a shower, the handle comes out, the cabinet door is broken, and the bed frame is torn apart.

Friends

6/10

Pleasant

01 Jun 2026

Rickson

The room was ok. We stayed in a better one the first time I stayed there. I didn’t like how the bathroom didn’t have something around the shower so the whole floor by the shower and toilet was wet with lots of water. The carpet was dirty as well

Partner

8/10

Excellent

01 Jun 2026

Sophia

Great location, easy to get to 42nd St subway and Bryant Park subway. Right next door to Hudson and Belasco theatre. The room I was in was a bit dated in decor and bathroom also slightly dated but by NYC standards, huge rooms. Will def stay again.

Self

10/10

Exceptional

01 Jun 2026

Wendy

Great!

Self

10/10

Exceptional

31 May 2026

Jose

Me encanto la renta cuando llegue me atendieron bn amable me volvería a quedar ahy

Partner

10/10

Exceptional

31 May 2026

Renee

Very big room for NYC right at Times Square. Staff was very helpful telling us how to not get scammed. Would recommend and stay here again.

Friends

8/10

Excellent

31 May 2026

Giselle

The staff was super nice and helpful and the room was clean. Only problem I had was the shower needs a remodel. It was a little moldy/dirty.

Partner

10/10

Exceptional

31 May 2026

Ethan

Great staff, Queen Bed Room, AC, Area, View

Partner

2/10

Poor

31 May 2026

Shevonne

Paid $370 for a ball drop view room and got a dirty room with an obstructed view, definitely not worth $370 a night. Staff was rude and inconsiderate. Didn’t attempt to change the accommodation or waive cancellation fee. Spent my birthday in this atrocious hotel.

Partner

10/10

Exceptional

31 May 2026

Diana

Excellent location to time square.

Family_with_children

4/10

Poor

31 May 2026

Larissa

No fridge in the room, duty room floor and wall paper in the bathroom was coming out, not really happy with the smell of the room either.

Partner

10/10

Exceptional

30 May 2026

Wendie

Elegant and VERY close to time square and broadway shows... walking distance to alot more. We had one of the \"deluxe room king bed high floor\" rooms with a large floor to ceiling view. We ended each night sitting and enjoying the view and reflecting on our day. It will be our hotel of choice when we return again.

Partner

10/10

Exceptional

30 May 2026

David

Overall enjoyable

Family

10/10

Exceptional

29 May 2026

Cesar

Always the best there

10/10

Exceptional

29 May 2026

Carlos

Location is the best. Steps away from Times Square, the subway and everything else.

Family

8/10

Excellent

29 May 2026

Lavaris

Throughout this was a great hotel to stay in staff was very friendly, very clean area.
Walking distance, 2 minute walking distance from Times Square. Really good place The only thing they didn't have was a restaurant but it's many restaurants around. And there are no microwaves. in the rooms But we'll stay there again.The rooms are very nice and lovely# and I love the city view of the sky, scrapers, buildings
Absolutely beautiful at night and the day time as well

Family

8/10

Excellent

29 May 2026

Carol

Great location. Room was a good size however is in need of renovation. Staff were not very pleasant.

Family

6/10

Pleasant

29 May 2026

Samuel

The staff was extremely polite and helpful

Friends_and_family Family

8/10

Excellent

29 May 2026

Chong

Worst Wi-Fi I have experienced. I understand the paid Wi-Fi offers faster speeds but just surfing the web on the free WI-FI to do simple searches was horrific and very slow.

Partner

4/10

Poor

29 May 2026

Mehmet

While the hotel has some strengths, several issues made the stay disappointing given the price point.

First, a simple maintenance request to fix the bathroom extractor fan was ignored despite being reported during the stay. This is a basic issue that should have been addressed promptly.

Second, as many other reviewers have noted, the internet speed is glacial. Reliable, reasonably fast Wi-Fi is an expectation today, particularly at this rate, and the service fell well short of that standard.

Finally, the in-room entertainment system feels antiquated and outdated. Compared with other hotels in Manhattan at a similar price point, the technology and entertainment options are noticeably behind the curve.

Taken together, these shortcomings make it difficult to justify the premium pricing.

Partner

6/10

Pleasant

28 May 2026

Stella

Not the best for a hotel in Times Square

Family

10/10

Exceptional

28 May 2026

Abdul

I really loved this hotel. The staff were friendly, the rooms were clean, and I had a great experience. I would definitely come back

Family_with_children

10/10

Exceptional

28 May 2026

Courtney

Great hotel. Perfect location. Highly recommend?!!

6/10

Pleasant

27 May 2026

Michael

Bathroom need to be updated look mold was in the shower..

Partner

10/10

Exceptional

27 May 2026

Kathleen

Amazing view high above Times Square! Housekeeping was very accommodating. Elevators were quick even to 50th floor! We were able to leave our bags early in the morning and come back to check in later.

Friends_and_family Family

8/10

Excellent

27 May 2026

Laura

The location is premium! We got a room on the 17 floor with amazing views. The beds are comfortable and we had a maid cleaning the room daily, who did a good job. The rooms are a bit dated, and lack of fridges, microwaves or coffee machines. This hotel has two very convenient entrances, one in 45th and one on 44, so that will save you a little bit of walking!!!! I would recommend staying in this hotel. The concierge staff is very helpful.

Family_with_children

10/10

Exceptional

27 May 2026

Boris

Great service and the place was very close to all the great attractions

Family

10/10

Exceptional

26 May 2026

Ashley

Loved the location. It was conveniently near everything. However, we didn’t have a fridge in our room to keep our drinks cold.

Family_with_children

6/10

Pleasant

26 May 2026

Walid

Location of this hotel is prime. Only steps from times square. Staff from concierge to house keeping to my man Zook who was super friendly when calling me a cab were all fantastic. I stayed in this hotel in 2013 and everything looks the same. Pretty dated. All drains(tub, sink, toilet) had issues even after maintenance was called in to fix it.

Partner

10/10

Exceptional

26 May 2026

Amanuel

Excellent location, very clean and well maintained.

Self

10/10

Exceptional

26 May 2026

Nestor T

Clean roon .

Family

8/10

Excellent

25 May 2026

Yashira

needs a lot more of A/C, it didnt feel cool…

Partner

10/10

Exceptional

25 May 2026

Bertram

The place is amazing. I like the fact that certain members of the team know our names and smile when they see us. The check in was very nice and we were treated like family.

Partner

10/10

Exceptional

25 May 2026

Daniela

Room was clean and comfortable. Staff was friendly and very helpful. It was a pleasure to stay at this hospital!

Self

2/10

Poor

25 May 2026

Moin

Bath tub was not draining properly and they couldn’t give me another room till next day. Fridge was missing in my room, table was worn out, chair was ripped. Room wall paper was peeling.
Overall their room needs to be updated/remodel or complete make over.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Janine

This hotel location cannot be beat! Perfect for nearby shopping, convenience of dining options, literally a 1 min walk to Times Square. Staff were all very helpful and welcoming, the housekeeping staff were super efficient and quick to satisfy requests. Despite the hotel proximity to Times Square, the rooms were sufficiently sound proofed. I would definitely stay again! Point to note, if your room doesn't have a coffee machine, just ask for one. Some amenities are only given on request.

Friends

6/10

Pleasant

24 May 2026

Valerie

The location was great perfectly located. The staff was top tier. No complaints on those two ends. No on to the property itself. This hotel is way too expensive to have the amount of mold in the bathroom that it has. All over the shower falls and sink! It was so hard for me to even use the restroom! The rooms are so out dated! The windows inside and out were so dirty! Paying extra for the view was worthless! The rooms are very old and outdated! A full makeover is needed on this hotel! The rooms need microwave and refrigerator a well! This hotel needs so tender loving care asap!

Partner

8/10

Excellent

24 May 2026

Lisa

Air conditioning worked well. Clean room. The property is dated but well maintained. VERY reasonable rates so perfect for broadway.all staff very efficient and friendly, but especially Steve.

Family

8/10

Excellent

23 May 2026

Wendy

The location can't be beat, especially if you're visiting fthe city for Times Square and Broadway shows. The downside is the age of the property and it really shows, in the elevators, some in-room furniture, and definitely the bathroom fixtures.

Friends

10/10

Exceptional

23 May 2026

Sonia

Reserve parking aheat

8/10

Excellent

23 May 2026

Louis

Front desk at staff is highly professional and helpful. Room maintenance needs work as all soap and shampoo dispensers were empty.

Partner

4/10

Poor

22 May 2026

Michelle

What amenities? No pool, no in room refrigerator or microwave, no in room coffee maker or even coffee in the lobby, no gym, no lounge space or gathering space. Comfortable mattresses and good showers, except the mattresses constantly slid on the frame and the shower backed up a little. Great staff and location. I don’t understand the resort fee - this was not a resort in any way. This was not worth the costs.

Family

10/10

Exceptional

22 May 2026

David Anthony

This place was super clean, very convenient.And every time I come to New York, that's the only place I wanna stay, Ten stars

Self

8/10

Excellent

21 May 2026

sinan

Very convenient location. Efficient hotel. Helpful personnel.
A coffee machine at the room would be a good addition.

Family

8/10

Excellent

21 May 2026

Sheri

Hotel was centrally located. Staff was great. But for the price the amenities were lacking. The roof top bar no longer exists. The restaurant was closed. The room had no refrigerator, bathroom amenities were lacking, no coffee etc. paper thin TP. The view was great and could see part of Time Square

Family

10/10

Exceptional

21 May 2026

Rena

Concierge desk staff was extremely helpful and very knowledgeable.

Partner

6/10

Pleasant

20 May 2026

Ashley

The air conditioning was out and that really dampened our stay! It was nice if that was working

Friends_and_family Friends

6/10

Pleasant

20 May 2026

Jorge Francisco

Like the location. Hotel seems to be under renovation. Room was ok, but seems old.

10/10

Exceptional

20 May 2026

Kaitlin

This location was perfect for some time in the city. It was a great location for the shows we were seeing and our itinerary. The air conditioning worked well for a hot week in the city and the rooms were clean and the staff was wonderful and responsive.

Friends

8/10

Excellent

20 May 2026

Shona

Great location !! Rooms are a little old and we’re not as clean as they could have been.

Friends

10/10

Exceptional

18 May 2026

Zackery Samuel

Liked the location which is a short walk to time square and all public transportation.

Family

2/10

Poor

18 May 2026

emily

I booked this property because it was a good price and in a decent area and the room looked okay. Upon arrival I noticed immediately the room was not what I was expecting based on the photos/descriptions online. The description/quality felt different than what was shown online. It was old, outdated, and poorly taken care of. The bathroom was horrible and not clean. I called the front desk to express my concerns and was immediately given an attitude and was told if we don’t want to stay we need to get out within one hour and not “touch” anything in the room. Mind you, it was 11:30pm at this point and it was difficult to find somewhere else to stay. Front desk told me to receive a refund, I would have to contact Expedia, I contacted Expedia and spoke with them about the cancellation options. Since it was already so late and we couldn’t find anywhere else to stay. We decided to just stay the night and figure it out the next day. So we go on about our day the next day and we’re heading back up to the room and our key is not working so we went back downstairs to let the front desk know. The manager was a very aggressive and had an attitude and said we canceled our room which we did not. After some back-and-forth, he had told me to contact Expedia again, mind you we never received a refund for this “cancellation”. After speaking with Expedia, they said they did not cancel the room and then the Manager demeanor completely changed because he was caught in his lie.

Friends

8/10

Excellent

18 May 2026

Philip

Nice bathroom. Deli and Irish Pub across the street were great,

Self

4/10

Poor

17 May 2026

Breyonne

Hotel was definitely not as expected. Everything out dated especially Bathroom. Mold present, Facet broken and when l called to complain, nothing was handled. Best part It was centrally located and the water was hot

6/10

Pleasant

17 May 2026

Bradley

Wifi and tv didn’t work. No one could fix the issue(s) after multiple attempts. Rooms were ok. Definitely need a better clean.

Family_with_children

10/10

Exceptional

17 May 2026

David

Right in the middle of time square and so awesome to walk around.

Family

10/10

Exceptional

17 May 2026

Miriam

Great hotel!! Staff was amazing! I had a corner room with a fabulous view of Times Square. I flew in from Louisiana and wasn’t accustomed to the chilly temperatures. I called the front desk to inquire about the heater in my room and was told it wasn’t on due to it not being winter but they immediately offered to bring me two extra comforters that were perfect. Also, there’s no microwave nor refrigerator in the room. You can’t bring leftovers from dining into your room to store or warm up later. Overall, you’re walking distance to all the hot spots in New York. I did get a Lyft to visit the 911 Memorial and I got one for Top of the Rock only because I didn’t want to walk in the rain but I walked back. The hotel is beautiful. Really enjoyed my stay.

Self

8/10

Excellent

17 May 2026

Lauren

Great easy access to Times Square from this hotel. Short walk to the subway station which was also convenient. The lobby was quite nice, staff was friendly. We found the room a bit dated and needing some cosmetic repairs but worked fine. Would stay again if I wanted to be close to Times Square.

Partner

6/10

Pleasant

16 May 2026

Tessa

The rooms are extremely outdated. The room, for the price, was very disappointing. The hotel needs a full renovation. The patching and repair in the units really make the room gross.

Self

4/10

Poor

15 May 2026

Luis

The air conditioning was not working at all. It was 75° in my room. I contacted the front desk and they said the entire facility did not have air-conditioning. I was on the 49th floor and I opened my windows, but it was still very noisy and it barely cooled down. That was the only negative of the stay. I was in the city for business and only staying one night anyway.

10/10

Exceptional

14 May 2026

Dimitrios

Great location! Great city!

Self

2/10

Poor

14 May 2026

Kamlesh

Very disappointing stay at the Millennium Hotel Broadway Times Square. Our room had multiple issues—the bathroom door was broken, the TV unit was damaged, and the internet connection was extremely unstable, making it difficult to stay connected. What made the experience even more frustrating was the lack of support from the staff. Despite reporting these problems, no one seemed willing to help or offer a proper solution. For a hotel in such a prime location and at this price point, basic maintenance, reliable Wi-Fi, and responsive customer service should be standard. Unfortunately, this stay fell far below expectations.

10/10

Exceptional

14 May 2026

Cammie sue

how close to times square it was

2/10

Poor

13 May 2026

ANITA

AC, Streaming services did not work in my room.
There was a a hair(s) in the shower from the last guest.
The facilities are very dated.
Extraordinarily poor facilities and condition for the price.
Would not recommend.
I am a frequent business traveler and this by far one of the worst hotels I’ve stayed in.

Self

10/10

Exceptional

13 May 2026

Adolfo

Everything

6/10

Pleasant

12 May 2026

Christina

The property is in a good location in the middle of time Square. However, it is old and rundown. Definitely needs updating.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Holly

Great location. Very clean. Staff was very nice and helpful. Best water pressure I've ever had at a hotel (that's important to me) and the water temperature was excellent.

Partner

8/10

Excellent

12 May 2026

Billie

Very nice hotel, big room, elevators quick and big. Great location. Surprised no restaurant or bar. I would stay again.

Friends_and_family Family

8/10

Excellent

12 May 2026

Shaun Michael

Cleaner was excellent always left a perfect room. Only downside was the Television did not work and there was no coffee and tea facilities

Friends

8/10

Excellent

12 May 2026

Sarah

Room had great view. Location was also great.

10/10

Exceptional

11 May 2026

Ruth

Excelent

Partner

10/10

Exceptional

11 May 2026

Victorine

All good. Location location!

Friends_and_family Family

6/10

Pleasant

11 May 2026

Eric

The bathroom was very moldy. The towels were like sandpaper. The carpeting in the room was so stained.

Partner

10/10

Exceptional

11 May 2026

wenyan

Ok

8/10

Excellent

11 May 2026

wenyan

Ok

Business

6/10

Pleasant

10 May 2026

Stearria

Rooms are very outdated for the price the bathroom had rust and cracks no fan in the bathroom one bed was leaning to the side hotel gives luxury but the rooms do not It works for an overnight but I wouldn’t stay more

Friends

10/10

Exceptional

10 May 2026

Nancy

Our room was spacious and spotless! We had tons of towels and pillows plus a comfortable bed. The room may have been a little dated and some people may have wished for a few more outlets or charging ports but we had absolutely everything we needed! The elevators were fast and plentiful so we never had a wait. The location was perfect for walking to theaters. I would definitely stay here again!

Family

6/10

Pleasant

10 May 2026

Paula Ann

The room was so filthy almost unsanitary. The staff was great and moved us to another room that was just OK.

Partner

6/10

Pleasant

09 May 2026

Daniel Martin

Air Conditioning wasn’t working,

Friends

10/10

Exceptional

09 May 2026

Brandon

Awesome

Partner

10/10

Exceptional

08 May 2026

Wuilder E

Nice

10/10

Exceptional

08 May 2026

Jennifer

The room was clean and comfortable. There is plenty of room plus options to sit other than the bed. My AC worked well. The bathroom was extremely clean and roomy. The water pressure and hot water are excellent. Some of the rooms I’ve stayed in have furniture that is worn down a bit. But it’s all still nice. They do not have fridges in the rooms which is a bummer but not a dealbreaker. The price makes the small sacrifices worth it. All of the staff are nice and responsive. I enjoy staying here and will continue to do so.

Self

8/10

Excellent

08 May 2026

Benjamin

Great Stay

Family_with_children

10/10

Exceptional

08 May 2026

Melisha

We celebrated my daughter’s 18th Birthday! Great choice with the Millenium. Wonderful hotel, staff and location. We hope to return.

Family

8/10

Excellent

07 May 2026

Timothy

Short walk to theaters and time Square.

Partner

10/10

Exceptional

07 May 2026

Michael

Excellent Stay! Staff very friendly and helpful. The elevators seem more responsive to the card (to reach your flood). The room was excellent with terrific housekeeping. Bag storage superb. Outside assistance with taxi to airport also superb.

Self

6/10

Pleasant

07 May 2026

Adriana

the room wasn't very clean bathtub and toilet were pretty dirty. There was handprints on the glass window. Desk had some sort of build up. Carpet is VERY old and dirty it's even starting to tear up near the door. Not quite worth the price i think there are better options but great view, location, and staff!

Partner