Name: Sands Suites Resort & Spa
Address: Coastal Road, Flic En Flac, 90516, MU

10/10

Exceptional

08 Jul 2026

Ruth

Beautiful quiet location. Lovely beach. Fabulous food, amenities and staff.
Service fantastic
Huge pool and safe beach to swim in.
Excellent buffet food - huge choice and different every night.
Would strongly recommend

Partner

10/10

Exceptional

22 Jun 2026

Jason

Having just spent the past two weeks at Sands Suites Resort and Spa for a special occasion, the property, facilities, food, but primarily the staff exceeded all our expectations.

From the moment we arrived after our 12hr direct LGW to SSR International, we were greeted individually by the Hotel Manager, offered breakfast overlooking the pool and Tamarin Bay by the wonderful reception and restaurant staff, and then provided a personalised tour of the complex and the room before settling in.

The room was large and spacious with a King size bed, 42\" TV, mini fridge and plenty of storage space. It had a separate spacious bathroom consisting of twin wash basins, a bath tub, walk in shower, walk in closet and separate toilet. Everything was provided, from bodywash and lotion, loufers, hand and bath towels, flannels, sewing kits and a hairdryer; everything is there ! The hotel provides two 700ml bottles of drinking water per person, free of charge daily, and a mini bar with extra water, however the contents of the mini bar are chargeable. There is also a safe in the room at no extra charge.

Sunbeds are plentiful around the pool decking and on the beach, and supplied with umbrellas and towels. As with all the staff at this resort, the pool team also excel and pride themselves on providing a unique first class experience where nothing is too much trouble; the only time to are expected to leave your sunbed is for the toilet or to take a dip in the large pool.

Partner

10/10

Exceptional

28 May 2026

Aliran

Amazing hotel excellent service everywhere you go around the hotel.
very clean comfortable room delicious food.
Spa was great
Lots of Water sport options .
All the Staff was more than u could ask for
And thanks to the restaurant staff Saanvi, Sandy, Sarvan 🙏

Partner

10/10

Exceptional

05 Apr 2026

Nirakar

Clean room, top service

Partner

8/10

Excellent

03 Aug 2025

Marcia

This is a beautiful place to stay, I enjoyed the resort so much, it was magical. In my opinion, the best location in the area. The staff are amazing, kind and attentive. My only reservation is that the bathrooms, particularly the showers and toilets could be a lot cleaner. I had to point out the state of the toilet discolouration and the mould in the shower. The response was amazing and every attempt was made to rectify the situation. I believe an upgrade to the tiling in the showers would be beneficial and a more frequent deep clean of the toilets, is a must. The sauna and steam room facilities were great, however, the jacuzzi was dirty and greasy. This should be cleaned more frequently, i.e. in between each session, as we were unable to use it knowing that we would be sitting in other peoples dead cells and grime! The food was truly amazing and the restaurant staff in the Tamarind restaurant, were particularly outstanding. Wine was very expensive but great quality and the sommelier was a true asset. The boat house facilities were great too, however, the staff should be more attentive and inform/direct people in a more committed way. I felt that we were not informed adequately enough about procedures in respect to when and which boat to board. Overall, this was a great place to stay and I would definitely return, however, I do think some upgrade to the bathrooms is required, plus cleaning procedures should be stepped up in these areas. I would have loved to have give 5 stars

Leisure

10/10

Exceptional

29 Jul 2025

Irwin

I really liked this adults only hotel. Compared to the hotel we came from in Grand Baie, this was a nice and relaxing change. Without kids running around, it made for a quieter and more relaxing stay. Everything was lovely from our room to the grounds to the available water activities. However, with the lack of children, the food options were limited. Sometimes I just wanted a simple pizza or some ice cream, but that wasn’t available at dinner. Also, the nighttime entertainment was less touristy and family oriented, which isn’t necessarily bad, but it would’ve been cool to see some local, cultural entertainment. The overall atmosphere was very relaxing and serene, which I loved. The vibe in Flic-En-Flac is just very chill, which I also loved, in comparison to the busy, touristy vibe of Grand Baie.

Really, there isn’t too much to complain about here. The staff was very friendly, the beach/pool areas were great, the room was nice and big, and it was easy to park the car since the hotel was at the end of the street (I.e. not much traffic). I’d love to go back to this hotel in the future. Highly recommended!

Leisure Partner

10/10

Exceptional

26 May 2025

Marcos J C

Amazing experience.

Amazing experience, I recommend for everyone. The food is delicious, the service is 7 stars. Nice people, nice view.

Partner

10/10

Exceptional

16 May 2025

Sue

The accommodations and staff were great ! It’s a beautiful property, food in dining room was very good. We were able to take walks along the beach.
Drawbacks would be that the beach was rough w shells but wearing water shoes helped. Wine was very expensive! We were warned but it was still a shock !

Leisure Partner

10/10

Exceptional

09 Apr 2025

Alexander James G

The staff at the venue made our holiday for us. My wife has a number of dietary requirements and the staff went out of their way to cater for her in all cases. Nothing was too much of a problem. It also helped that the room was stunning, as was the view and surroundings. It's a small hotel and if that's what you're looking for then it's perfect.

Leisure Partner

10/10

Exceptional

24 Oct 2024

Meredith

Lovely hotel with a very thoughtful staff. Great place to relax and options for adventure. Food options at both breakfast and dinner were excellent.

10/10

Exceptional

09 Sep 2024

Rohen

Definitely will visit again. Was a great experience staff are more then willing to help with any questions

Business_and_leisure Partner

10/10

Exceptional

18 Aug 2024

Paul

Sands was an absolute pleasure, beautiful beaches, great rooms, friendly staff. Would definitely recommend *****

Leisure Partner

6/10

Pleasant

02 Aug 2024

Nicole

Enjoyed my stay however the food was incredibly bland. Would love it was more flavourful. Would have been a 5* experience had it not been for the food as the staff are amazing, hotel facilities were amazing, everything was great but the food sadly

Leisure Family

10/10

Exceptional

17 Jul 2024

Shane

This is by far, the best hotel that I have ever stayed in. I wished to propose to my partner in Mauritius and the hotel went above and beyond to make it happen. Yash organised the whole thing for us and made it look like a fairytale without any stress whatsoever. They designed a whole menu to accommodate for my partner’s allergy, they covered the beach in rose petals and organised a singer. From the moment we checked in, to the moment we left, we were so well looked after by all of the staff. We were greeted by staff upon our arrival and shown straight to our room. The check-in process was done in our room while we had the signature on-arrival cocktails. There are a variety of games and activities organised throughout the day as well as entertainment each night. The food options were amazing and there are also free water sport activities. If you are thinking of staying in a hotel in all of Mauritius, please make it this one. The best service, activities, and amenities that I have ever experienced in a hotel.

Leisure Partner

10/10

Exceptional

13 Jul 2024

Suzanna

We stayed at this wonderful resort for a night last week- definitely not long enough. Everything was perfect. Exceptionally good and friendly service from everyone. The resort is at one end of the beach with its own bay. It felt very exclusive. Would love to go back one day.

Leisure Partner

10/10

Exceptional

24 Jun 2024

Jessica

The staff were extremely accommodating with all requests.
The rooms were immaculate, spacious and had plenty of storage space. There were really thoughtful and practical touches in the room.
The sea view was amazing.
There were extensive water sports available included included in the accommodation fee.
The jacuzzi is outdoors but was incredible.
There was not as extensive a range of food as at other resorts of this calibre but this did not detract from the fabulous stay in any way.

Leisure Family

10/10

Exceptional

02 Mar 2024

Sonya

A cozy resort with a lovely small beach area directly in front of the hotel, with the longer beach area easily accessible too. Hotel staff were all genuine, very friendly and helpful. Rooms all very big with balconies, sofa and seat in room and huge bathroom with walk in wardrobe area. Restaurant was nice with enough food choices but not huge ranges (with corresponding huge waste usually!) like other bigger resorts might have. Drinks and food not included in your plan were close to London prices. The hotel offered excellent activities such as snorkelling/glass bottom boat trip to nearby reef, pedalos and kayaking, access to sauna and steam rooms all at no extra price. Overall a really lovely place to stay!

Leisure Partner

4/10

Poor

25 Feb 2024

Verified traveler

Don’t waste your time.

Construction right out the window. Terrible service. They say the meal is included and neglect to mention water is charged until it’s time to leave and you’re left with a bill. Food was not edible. Didn’t book any transportation as requested. The beach was dirty and disgusting. There’s plenty of other places that are 10x better and half the price.

Partner

10/10

Exceptional

31 Dec 2023

Jonathan

We were wowed the moment we arrived at the hotel, the warmth of the hotel team’s welcome, swift and smooth check-in, immediate decor and view of the hotel, and not too mention the help we received unpacking a very messy car… The festive schedule was packed with delights, activities and celebrations. Arriving in Christmas day, we had an extra lovely buffet dinner. Though we had planned to travel during our stay, but decided that we were content with relaxing in the lovely surroundings of the hotel and the range of activities on offer. The hotel staff were the real star, very professional, friendly and helpful throughout our stay and made us feel at home. Our stay at Sands was part of our honeymoon in Mauritius- thank you to the team for making it extra special for us.

Leisure Partner

10/10

Exceptional

11 Jul 2023

Preeya

We had a lovely stay. Staff were friendly. Beautiful views of Le Morne. Staff are so friendly and helpful. Rooms are clean and spacious.

The lovely Brenda is always helpful and cheery :)

Leisure Family

10/10

Exceptional

12 Jun 2023

Michael

Great hotel, not too big so felt quite intimate. Staff very friendly and helpful. Location at the end was best on the strip overlooking Tamarin. Beautiful views from the infinity pool. Food good maybe a little more spice needed in some dishes

Partner

10/10

Exceptional

08 Mar 2023

Farouk

Great stay at Sands Suites

Superior Room are big and very nice. Hotel cleanliness is top. Breakfast is very good with a lot of choice. Evening buffet could be better though decent enough. Hotel has plenty of indoor/outdoor activities. Overall a great experience.

Friends_and_family Family

10/10

Exceptional

01 Feb 2023

Noga

Perfect service, comfortable bed large room great bath great views.
It wasbeyond our expectations and we hadagreat time.

Leisure Partner

10/10

Exceptional

12 Jul 2022

Ghyliane

I did not like the fact that a bottle of water at dinner was 7 times more expensive than the average price in the stores.. How can they justify such a price hike?

Business_and_leisure Family

10/10

Exceptional

24 May 2022

Bhagat

Lovely stay

From the moment we arrived, it has been amazing from Alvin greeting us to Soudesh helping us plan our day trips. All in all, a wonderful experience.

Partner

10/10

Exceptional

09 Jan 2022

John Richard

Lovely location, friendly staff, great suite with plenty of room. Food was very good but variable - would have preferred more, spicier local dishes. A wonderful holiday

Leisure Partner

10/10

Exceptional

31 Dec 2021

Verified traveler

Wondrful!

All good. Just a tip - the conceirge use a taxi for the tours. The taxi is not a tour guide and didn't take me to all the places listed on the brochure, nor was he able to tell me about any of the places/ history. A nice man nonetheless, but I used a tourguide the next day for same price and he was excellent.

Self

10/10

Exceptional

29 Dec 2021

Snehal

Terrific

Lovely property in a fantastic location with attentive and very friendly staff. Had a great family holiday, we decided to have a relaxing break and just enjoy the facilities but a lot of trips away from the hotel available.

Friends_and_family Family

10/10

Exceptional

08 Dec 2021

Sarah

Our bedrooms on beach ground floor, the main building of hotel very attractive and not pretentious but nicely done in keeping with the place.

Leisure Family

6/10

Pleasant

29 Nov 2021

Alexey

Второй шанс я бы не стал давать.

Сам отель приятный, большие виллы, ухоженная территория. Пляжа можно считать что нет, но это особенность острова. Большой (но достаточно холодный) бассейн. Ресторан работал только буфет. Причем один из дней все было норм, на второй персонал испортил все впечатление, которое только возможно. Час ждали вино, час. Еду, естественно, всю съели к моменту когда принесли. На каждую (каждую!!!) позицию в винной карте говорили этого нет. Через час принесли совсем не то, что заказывали. Позднее выяснилось, что вино есть, если у вас другой официант. Полчаса ждали капучино. Не дождались. В счет сначала включили, потом убрали, но сказали, что на комнату нельзя записать, платите наличными. Потащили разбираться на ресепшн, где выяснили, что забыли что-то прописать в системе. Извинений никто тоже не принес. История о том, как конкретные люди могут испортить отдых, на острове был еще Sofitel, но после этого отменили поездку туда и выбрали другую сеть. В общем для нас из примерно 8 отелей на маврикии этот оказался самым неудачным. А жаль…

Partner

8/10

Excellent

29 Nov 2021

Alexey

Неплохой отель

Хороший отель с приятным теплым бассейном и удобными лежаками. Пляж так себе. Сами номера большие, но подуставшие. И ужасный ревущий кондиционер, с которым невозможно спать. Поэтому лучше не брать последний этаж, слишком жарео.

Partner

10/10

Exceptional

25 Nov 2021

Miriam

The hotel is located in one of the most beautiful places in Mauritius. The facilities are very good. The rooms are clean and big. The services are good and the employees are very friendly. We loved our stay and wewould next time choose to stay longer and probably not to switch hotel.

Leisure Partner

10/10

Exceptional

20 Oct 2021

Anneka

One of best hotels we've ever stayed in!

From the moment we arrived with valet parking and welcome drink to the moment we left with late check out and an espresso this hotel couldn't have done any more to make our stay more special. Every single one of the staff were super nice and attentive always checking how you were and if you need anything and knew us by name and room number. Fixing our pool towels, bringing poolside snacks etc. The food in main restaurant was exceptional a la carte and one night we were even surprised with a lovely beach setting dinner by the management. There's an option to eat in 2 other resaurants for a supplement but we honestly didn't see the need the food included was so good. I wish I could remember everyone's names as everyone was great but the ones I did get were Jerome, Brenda, Gitish, Selven etc...the valet guy, the pool guys and the boat house crew were really great, we had some water ski and sailing instruction all included in half board and the entertainment set up sega dancing and beach competitions for us to take part in. We've stayed in many nice hotels before, most notable the four seasons in Bora Bora and I can honestly say this hotel was on a par with it in terms of service but for a much more affordable price. Would go back in a heartbeat!

Partner

10/10

Exceptional

17 Aug 2020

Jeshikha

Best 2020 get-away

Amazing staff, nice location, best view of Mauritius and accessible.

Food amazing

Friends_and_family Friends

10/10

Exceptional

10 Mar 2020

Anthony

Honeymoon

My wife and I just came back from my honeymoon there. It was absolutely perfect, and they made special efforts for us for the honeymoon, and for my birthday.

Partner

10/10

Exceptional

09 Mar 2020

Verified traveler

Promesse tenue!

The Sands delivered what was promised! Very good feeling overall, adorable staff, good massages, great buffet every night, friendly size with around 92 rooms, quiet beach, nice aquagym. Thank you for a memorable stay.

Partner

10/10

Exceptional

27 Jan 2020

Rajbir

Very High End, Dress Code Not Enforced

Very high end resort with all the amenities for a relaxing vacation. Very friendly and professional staff, ready to serve and attend to your needs and any issues that may arise. Quick and efficient check in/out with a complimentary drink both at check in and again at check out.
Very clean and large room with a separate storage and makeup area. Nice view of grounds and the ocean from the balcony. Top end bathroom amenities, including robes snd slippers.
Grounds very well kept and provided a relaxing atmosphere. The included buffet dinner was a different theme each night with good food variety, however the breakfast buffet had identical food items each morning which soon became repetitive.
Strangely they charged $125 for a small bottle of water at dinner yet provided the same water bottles along with juices, tea, coffee, etc free of charge during breakfast.
The other major issue was that a few weeks before your stay the resort emails you a very strict looking dinner dress code such as sleeved shirts and dress pants for men, yet does not enforce this code, as men would turn up in T shirts, shorts, flip flops etc which the email expressly forbids. The resort should either enforce the dress code or don't have one.
The resort is located on the beach within a short drive to shops and a local shopping mall. Note, the car park is quite small and cars would have to be parked on side of street if full, although we managed to find a space during our stay.
Overall we loved our stay here.

Partner

8/10

Excellent

03 Jan 2020

Geoffrey

Very enjoyable, food was great, activities were as expected. Staff can improve on their communication and timing on getting requests done. The New year gala and Xmas dinner menu was very nice but (No alternative choices) A huge Euro Grab for what was forced/ pushed on the guest.

Partner

10/10

Exceptional

02 Nov 2019

Claire

Fantastic!

This hotel exceeded all our expectations. I loved this place. Soooo relaxing and over-looking a beautiful, safe beach.
If I was to return to Mauritius this is where I would stay. (We stayed at x 2 other resorts) and this by far was the best value for money and chilaxing.

Partner

10/10

Exceptional

16 Oct 2019

Verified traveler

Honeymoon

Perfect hotel to celebrate honeymoon. Service staff is very accommodating. The resort is very nice and extremly clean with three times roomservice a day. The every day changing buffet in the evening is excellent. I would highly recommend this hotel for a relaxing vacation.

Partner

10/10

Exceptional

30 Sep 2019

Verified traveler

The sea view of all rooms was wonderful. The staff were very friendly and welcoming. More restaurant choices would be good to have

Business_and_leisure

10/10

Exceptional

09 Sep 2019

Verified traveler

3rd visit there & we made it known to them & they even looked after you even more & all staff very courteous.

Friends_and_family Family

8/10

Excellent

07 Sep 2019

Verified traveler

Spacious room and excellent views!!
Staff well trained and courteous.
Suggestions: life jackets for glass bottom boat trip. Upcoming events/activities posted on tv inside the room would be nice.
Over all, great resort for vacation!!

Leisure Partner

10/10

Exceptional

05 Aug 2019

Verified traveler

Exclusive suite was fantastic - loads of space, separate room for our daughter. Hotel facilities all excellent, service could not have been better or friendlier. Great buffet food. Lovely beach, very quiet, never felt crowded out. Lots of free trips such as glass bottom boat, snorkeling on the coral reef and kayaking all free. Can't recommend this place highly enough.

Leisure Family

10/10

Exceptional

16 Jul 2019

Dimple.

Beautiful property. Well maintained. All the staff were friendly, helpful and respectful. Loved the warm welcome we received with a refreshing welcome drink of our choice. The free water sport activities were very entertaining. The Boat House crew were exemplary, with their suggestions. A special thanks to Stephan for his advice on how to best use our time to maximise the benifits of the free water sports offered. Also a special thanks to Soundesh from the Concierge team for taking time out to plan our day trips into Port Louis and The South Tour.

The In Room Service menu could do with an upgrade on the number of main courses offered.

Leisure Family

10/10

Exceptional

02 Jul 2019

bharat

Amazing experience

It was an amazing experience the hotel staff were very helpful

Partner

8/10

Excellent

17 May 2019

Verified traveler

Check in system was unique!
My family arrived hotel late night and the hotel staff greeted and gave us warm hand towel at the front of hotel. Small detail makes people happy from the long flight.

Leisure Family

10/10

Exceptional

10 May 2019

ray

beautiful hotel

fabulous hotel,could not fault it . One of the best hotels we've ever stayed in.

Partner

8/10

Excellent

21 Apr 2019

Arjun

views from the hotel are amazing, with the occasional siting of dolphins. the services provided were great and all our needs were catered for.

Family

10/10

Exceptional

26 Jan 2019

Verified traveler

One of the best resorts I have ever stayed in. When we return we'll definitely be staying here again.

10/10

Exceptional

24 Jan 2019

Verified traveler

excellent

Partner

8/10

Excellent

12 Jan 2019

dr sanjay

Family holiday on new year

We were upgraded to Maradiva it was a state of art hotel excellent in all means
.
Special thanks to MR KRISHNA AND MS WENDY

Family

4/10

Poor

07 Jan 2019

Katrina

You can do much better for the same price!

This hotel is so overpriced in every area for what you receive. The 4* rating is a reach at best and once on site prices for everything go through the roof. As a Mauritian resident very au fait with 5* resorts, .... honestly I was beyond appalled! With the Hilton almost next door, I don’t know how they get away with it. Not recommended

Friends

10/10

Exceptional

13 Dec 2018

Verified traveler

Fantastic hotel, very friendly staff who cant do enough for you, no issues what so ever.

Partner

10/10

Exceptional

20 Oct 2018

Francoise

Excellent venue on the beach

We had a great experience from the friendly and relaxing greeting till the farewell. Staff couldn’t do enough. Free drinks and canapés at meet the staff night. Great Sega show and music with singers every night. We had a fabulous time.

6/10

Pleasant

11 Oct 2018

stevan

Special place that list it’s way !

Returning to Sands has been a slight disappointment. Not the special place of memory.management Chasing pennies and staff who are bordering on disinterested left a sour taste.

Partner

8/10

Excellent

03 Sep 2018

Matin

Good hotel and great service

We had a good time during our stay. The service was great and the staff were very friendly and helpful throughout our stay. The location on the beech front was brilliant with amazing views.

The condition of the hotel could have been better and probably needs a renovation. There are a lack of variety/options for dinner as there is only one restaurant.

8/10

Excellent

30 Aug 2018

Verified traveler

Service could have been better, especially towards local residents

Family

10/10

Exceptional

28 Aug 2018

Verified traveler

All round terrific hotel no obvious faults

Food was excellent always varied and interesting

All staff were first rate, pleasant and attentive

10/10

Exceptional

15 Aug 2018

Tejas

5 star experience

Rooms
We were in a deluxe suite and the room was very large especially the bathroom & closet area. The room was clean and looked brand new.
Service
Service was definitely the highlight of our stay here. Right from check in till check out the service was excellent and a notch above our expectations. Needless to say the entire staff was polite and extremely helpful. The managers interacted with us daily. Deepak at travel desk helped us book our taxis and also negotiated for better rates.
Food
We were vegetarians and told them about our dietary needs during check in and did not have to repeat it ever. The internal communication was so efficient that the chefs and all waiters knew about our needs. Each day during dinner the chef made something vegetarian especially for us in addition to all the vegetarian dishes (pizzas and pastas) available in the buffet. Also the taste was excellent.
Ambience
The view of infinity pool looking over the indian ocean right when you enter the reception is just mesmerizing. The property is situated right on the Beach & you would feel u have a private beach at your disposal.
Water activities
All the equipment seemed brand new and the staff at boat house was extremely helpful. We tried few of the water activities and enjoyed a lot. We also went for swim with dolphins tour from here and although expensive then normal rates, it was worth it.
Overall it was worth every penny. I would definitely recommend this hotel.

10/10

Exceptional

08 Jul 2018

Chen

Wonderful wonderful wonderful!!
We had great time on our honeymoon
Thank you

10/10

Exceptional

25 Jun 2018

Mel

Wonderful relaxed stay at Sands Resort

We can highly recommend this Resort. We had a wonderful stay.

10/10

Exceptional

14 Jun 2018

Ishan

Everything at Sands Suites was top of the class - all the way from facilities offered, room conditions, staff etc. The staff always went above and beyond to help the guests. We were couple of hours late during check-out however they willingly offered us sufficient time and helped us throughout the process. The beach activities offered are comprehensive and the infinity pool has amazing view of the beach combined with the mountain. I would highly recommend this resort.

6/10

Pleasant

06 Jun 2018

Rachel

Disappointed

By morning of our first night, we had an ant infestation in our bathroom. They were not very responsive immediately, however did eventually show up. They treated the room, but later on I found an ant in my suitcase. As well, our sink was broken and leaked all over the floor. They had to fix it.
The first night for dinner they had Chinese food, and it was barely edible. The next night was Indian food night and it was moderate at best. Of all the places we stayed on that island for our trip, this is facilitu had the worst food by far. It was overall just average.

Partner

10/10

Exceptional

13 May 2018

ANUPAM

Excellent.

We were upgraded to a beachfront luxury pool villa at the Maradiva.

Partner

10/10

Exceptional

10 May 2018

Verified traveler

Nice Quiet resort with great customer service.

Very nice quiet resort. Great customer service. Very quiet beach. Not crowded. The only kink was about wifi. It was slow. The location is a bit away from the restaurants and guests would require a taxi or a rental to get around should they want to explore. Our parents had an anniversary, when the management found out; they arranged for a surprise cake for our parents and we were pleasantly surprised. They cater to vegetarians and would always ensure we got choices. The chef and management would always come and check on us.

Family

10/10

Exceptional

28 Mar 2018

Thomas

Amazing Resort

The resort was amazing. The staff are so helpful and every request we made was completed with a smile. The location was fantastic. I miss the wonderful view of the beach from our room already. Overall I don't have any complaints and would recommend staying here during a trip to Mauritius. We will be coming back.

Partner

8/10

Excellent

11 Feb 2018

Eva

Nice hotel on a beach

Nice hotel with a friendly atmosphere, very helpful stuff, good food.

8/10

Excellent

23 Jan 2018

Verified traveler

Good choice

Sands Suite Resort and spa can definitely be recommended for a Mauritian stay. The resort is beautiful, rooms are spacious and gardens are well maintained and amazingly lush. Breakfast is five star quality. Dinner also big variety, esp if you like seafood. Unfortunately no drinks (not even water) included with dinner. Housekeeping bit intrusive, despite timeslots. Watersport activities big plus. Checkout not as efficient as check-in. We can definitely recommend Sands Suite resort and spa

Family

8/10

Excellent

17 Oct 2017

Elizabeth

Great hotel for couples

I've really enjoyed our short stay there with my husband and our daughter of 17 months. The staff are all great and attentive to our needs. The Sunday night Sega show was very entertaining. My husband has found the food great, as he loves seafood, for me it was just fine, as I am quite fussy, to be honest, don't do fish, pork and chicken (unless organic for that one), but I may be biased here, due to my eating habits. There were lots of fruits and salads and lovely desserts. The views from the bedrooms, restaurants and swimming pool were picture perfect, beach, sea and mountains views. I love my island. If you like night life, Flic En Flac is just a 5 minutes drive away, but to be honest, I'm just happy to relax and do nothing else in the beautiful surroundings of the hotel. The service is great, late afternoon, they bring some rhum or fresh juice and little cakes to the room. The bathrooms are good sized ones.

Partner

10/10

Exceptional

03 Oct 2017

Lisa

Perfect

This is our second visit to the Sands and it remains as fantastic as it was the first time. The beach and pool areas are beautiful with plenty of sunbeds. The rooms are modern and clean. The staff fantastic. Perfect for a quiet beach holiday, though there is plenty of free water sports to try if you want to be a bit more active.

Partner

10/10

Exceptional

17 Sep 2017

James

Stay here if you love the beach!

Imagine stepping out of your room on to a quiet beach at dusk, the sun sliding in to the Indian Ocean, the waves, stars and a gentle breeze. A path of candlelights lead you to a table laid just for you. You chat endlessly, unhurried, over 4 courses of chef prepared food. Then 'Voila' I get on my knee and propose to my future husband and present him with a ring.

You can choose your own experience at The Sands: romance, water sports, bike ride, yoga, infinity pool, beach, bar, etc. But it's the staff is what makes the resort outstanding, I cant pick out any staff member as they were all competent and likeable. I have been to other resort hotels where they constantly want to sell you things but not here.

As a gay couple we felt accepted by staff and other guests alike, many of whom became friends during the week.

8/10

Excellent

03 Sep 2017

Tanika

Quiet hotel with great staff service

From the check in in our rooms to late check out this stay has been marked by staff's helpfulness especially Brenda at dinner, and the great bar staff and management who gracefully accommodated many of the guests of the wedding party that didn't realise they'd all booked in the same hotel. The hotel is normally a quiet hotel with little happening post-10pm but when faced with guests wanting to dance gamely put on more entertainment for longer.

This along with the free water sports, the beautiful views and fantastic breakfast made this a top choice of hotel.

10/10

Exceptional

26 Aug 2017

Ghyl

Very comfortable, peaceful hotel

This is our 5th stay at the Sands. The hotel is very customer oriented and both managers and staff are very helpful trying to solve any small problems. We were very touched by the Welcome back sign made from garden plants that greeted us in our room. We enjoyed the tray of evening cocktail that were brought to our door for our enjoyment. M. Jean, our restaurant manager, was very charming and ensured that we were given good seats for dinner and breakfast. He was genuinely aiming to please at all times. Special thanks to M. Patrick the hotel manager who took time to come and welcome us back to the resort and greet us in the morning.
We were always treated as special guests. We thouroughly enjoyed our stay and we will be back next year.

10/10

Exceptional

11 Jun 2017

Mrs N & Mr P

Luxury and relaxation

We chose Mauritius and Sands Suites to celebrate a special occasion. As it was our first time there we hoped that our research would pay off and the holiday would be all that we imagined. In fact, the resort exceeded our expectations and it was quite simply the holiday of a lifetime. The resort itself is set in a fantastic beach location with views of the mountains. The infinity pool and lounging area is very relaxing and great for idling the days away in the sun. The Rainbow bar serves delicious lunches and fabulous cocktails. The restaurant buffet (both breakfast and dinner) is exceptional in its quality (and quantity too if you wanted seconds and thirds!). Last, but by no means least, I have to mention the staff at Sands Suites. Everyone there was dedicated, polite and always happy to help. Above all it was the staff who made our holiday so perfect. A special mention to Selven who always went out of his way to ensure we had the best possible time. I cannot recommend Sands Suites highly enough and we hope one day to return.

Partner

8/10

Excellent

20 Mar 2017

Anita

Delightful 4 start hotel

Very comfortable, large room with large bathroom and decent balcony. Beach towels, bathrobes and slippers provided. Daily cleaning and turndown service at time slots you choose.
The food was good, although I would probably have got bored of it on a longer stay as they have loosely themed which seem to repeat during the second week. The main restaurant is buffet style for breakfast and evening meal, and there is a good selection. There is also an a-la-carte restaurant if you fancy sitting down and being served, and the quality and presentation there was a lovely surprise.
The staff were always very keen to please – my only criticism being they were not that helpful when we wanted to arrange a tour of the South, so we ended up arranging it ourselves.
Good wifi available throughout the hotel.
2 tennis courts opposite the front gates which you can book. Rackets and balls available, but take your own if you are a serious player.
We would recommend the Sands to people of all ages who want a pleasant, relaxing holiday. There were couples of all ages there. There were a few babies or very young kids, but not many. There are security guards on the beach, so you feel very safe, and the view is stunning. We had a couple of breath-taking sun sets and saw some beautiful birds and bats. But possibly my favourites were the frogs who live near the pond at reception and who liked to accompany the various bands that played each evening.

Partner

10/10

Exceptional

20 Jan 2017

Verified traveler

Memorable stay at Sands!

I really enjoyed our stay at Sands! We loved the snorkeling and the beach area. Mary was brilliant from Reception.

Partner

10/10

Exceptional

26 Dec 2016

Verified traveler

It was an excellent stay! Would definitely be back

10/10

Exceptional

29 Sep 2016

Caroline

Perfect for a quiet, relaxing holiday

This was our second stay at the Sands and we loved it just as much as our first, five years ago. In terms of facilities there are better hotels in Mauritius, particularly if you have children with you, but what sets the Sands head and shoulders above any other hotel I've ever visited is its team of staff who are utterly superb. If you want to go somewhere you cam completely switch off, relax and unwind, this is the place to do it.

10/10

Exceptional

18 Aug 2016

G

Very nice hotel on the beach

Enjoyed very much that upon receiving my booking, I was assigned a guest relation agent who was available to help with any problems. I very much enjoyed that the check in was done in our room and enjoyed the sparkling wine. The food at the restaurant was superb. The entertainment was elegant... not too loud like in some other establishments in Mauritius. The welcoming gifts were very tasteful. We enjoyed the refined touch of an evening aperitif that was delivered to our room each evening. The stay was sprinkled with a variety of little complimentary touches that defined the establishment. The one little problem was ironed out thanks to the intervention of Melissa my guest relation agent.It is the perfect place for rest & relaxation in a classy environment.

8/10

Excellent

11 Jul 2016

Gerard

Great but...

Wonderful location, excellent hotel, good staff. The premises is modern and the location is very beautiful.

But the quality of food included full board is disappointing - canteen quality. Drinks pricing silly expensive including €3 for bottle of water with meals.

Family

8/10

Excellent

08 Jul 2016

Vikas

Great Experience Overall

We enjoyed our stay at the hotel and were pleased with overall quality. The upkeep of the hotel, rooms is good and the room size was very good. Though all rooms are sea view, but in a few rooms, the view is partial blocked by the palm trees. The buffet was a choice of different menu on all days(06 Nights).

10/10

Exceptional

24 Jun 2016

Paul

Nice Get Away

The hotel was of the best standard. While all of the staff were very efficient one or two of them needed to show a little warmth and smile.
While the hotel is faultless the location meant an expensive taxi journey to get anywhere or to get day to day necessities. It woulds have been helpful if the hotel had supplied a some form of transport to get to the local town which was 5k away.

Partner

8/10

Excellent

14 Jun 2016

tracelocity

Small quiet hotel. Good general facilities.

All in all a very good professional hotel. A little on the expensive side for snacks and drinks but this is an island wide resort hotel issue as opposed to this hotel alone. Perhaps they could start a trend and offer an inclusive drinks package. The beach is very shallow (thigh deep) for most of the day and there are a lot of spiky sea urchins, and lots of broken coral around. The spa (sauna, steam & not very warm hot tub) is small with only room for six users at once but it was never too busy. The resort is quite far from the main resort and nearest shops but there was not a lot to see there anyway. A taxi to the shops and back is 500MuR. The evening entertainment is mostly live bands who usually play sleep inducing tunes between 8pm and 9.30 then slightly more upbeat tunes until 10/1030. We generally never made it to 9.30, instead retiring to our room to watch a movie instead. All in all though a pleasant hotel with nice large suites.

10/10

Exceptional

30 Mar 2016

Sarah

Paradise perfection

I loved this hotel. The view was amazing, the beach lovely, the food tasty, and my room was enormous. The wifi was good enough to stream Netflx and Skype home. My only quibble was the insanely expensive lunch at the resort, which I avoided after the first $18 sandwich.

10/10

Exceptional

25 Mar 2016

AJ

Beautiful setting for a luxury hotel

Excellent hotel. Staff always smiling and very friendly. Hotel facilities are excellent and the beach and the views are amazing. Good choice of food in hotel, although lunch menu could have more items. Prices in the bar are very expensive, so guests do not stay in bar after dinner, so bar is quite empty. Entertainment was good with varied selection of music, etc. Hotel is the last hotel on the road, so the beach is quiet and private. There are plenty of places to go and eat around the hotel, but they are about 15 minutes walking distance. Taxis are readily available outside hotel, so is a local bus stop, an experience you should not miss - using the local buses...

10/10

Exceptional

22 Mar 2016

hs1710

Great hotel on the west coast!!

We found all the staff super friendly, which made our stay even more pleasant. Big thank you to the chef, Ashok, and manager, Vinay, for making sure we were really looked after as vegetarians on the food front! We had gone half board, and found that worked really well for the days we were out and about (i.e. flexible for lunch). The rooms are large, spacious and clean. Definitely 4 star comfort, probably not 5 star overall. The pool is 5 star as are the sunsets and the views... we had a great 5 days. Thank you Sands Suites!!!

Partner

8/10

Excellent

14 Feb 2016

Jan

This can be 5* resort - one day

The location is more then perfect ! Same the beach and resort's pool.
Nice, lately renovated resort with clean rooms and cul de sac beach side.
If the general manager had a sence of unique location and guests needs for relaxing stay of resort quests he would never hire live music ( with loud drums ) to play till late night on grounds facing quests room ( where you have no choice to escape ). Same with Chinese New Year where without any info to resort guests heavy fireworks took place and we - interupted from sleep - did not know if something like in Paris last year happens at Sands suites & resorts ... . ( his response to our complain was : \" thank you for understanding \" ).
Local staff ( specialy kitchen ) approach made us very happy . Food and beverage service was just the best ( breakfast and diner buffet had no large choice of food and fruits but chefs tried their best to keep clients happy ). What we did not find even funny was charging 118 Rupies for 0.7 l bottle of water ( which regulary cost in the shop max. 18 Rupees ) from the bar or during the diner - you have no other choice just to accept this rip off and ask yourself why they do it .
Generally we can recommend this resort as future 5* facilities.

Partner

10/10

Exceptional

26 Oct 2015

At

Most splendid holiday venue to dream of .....

Excellent hotel, swimming pool, nature environment, bird life and bats (flying foxes).

Hotel staff friendly, helpful and supportive.

Excellent beach activities. Boat house staff top class!

Partner

6/10

Pleasant

21 Sep 2015

Verified traveler

Everything looks clean on surface

Resort is in a good position and all have sea view. Free water activities. Most of the dinning room and cleaning staff were friendly. Great wifi connection. Huge room and bathroom. Love the closet!

People at reception area are superficial. Everything (pool, gym, spa) closes at 20:00. Food is not very good and bottled water is expensive.

8/10

Excellent

09 Aug 2015

Jon

Great Pool, Relaxing stay.

Staff friendly and helpful. The pool was in a great spot. The cleaners woke us up at 6am cleaning neighboring rooms though.

10/10

Exceptional

05 Aug 2015

steve

Hotel right on beach

The staff were very friendly on arrival.It is a nice hotel although I did not get to use many of the facilities .I was in Mauritius visiting relatives.

10/10

Exceptional

28 Jul 2015

Kenny

Fantastic Resort Hotel, a little secluded

We went on our honeymoon and everything about the hotel was fantastic. Nice room, great service, lovely food.... What more could you want. Be prepared to spend quite a bit of money on food though - the hotel's at the end of the coastal road which you cannot walk, so unless you get a taxi to Flic-en-Flac et al (which isn't cheap either), you'll find that eating at the hotel every night is really the only option you have.

Partner

10/10

Exceptional

26 Jul 2015

Verified traveler

Very relaxing place

Very good service, Beautiful view and very relaxing .
But get smell of smokers from down stair apartment . Lacks Mauritian food and vegetarian options.

Partner

10/10

Exceptional

18 Jul 2015

Jasen

Great value for money

We enjoyed coming back to this wonderful place with a wonderful staff and the special attention to details setup for us and which seems a great common practice by the hotel staff and management. we will definitely comeback again soon.
The room was great and spacious, the service was exceptional and the staff was wonderful whether it is the restaurant, bar,gym, reception or entertainment, I'd rate the staff a 5 over 5. It's a place where we feel people have a \"can do\" attitude where they will go out of their way to make customers happy.

Just one area for improvement is the food choices which was a limited and the quality was average. I understand that there has been a change in the \"Chef\" over the past few years but an improvement would definitely make SANDS a great place to stay on the west coast.

We have tried multiple hotels over the past few weeks here, including Hilton and Sugar Beach and besides the food, THE SANDS are above those hotels by far.

Family

10/10

Exceptional

12 Jul 2015

Verified traveler

Fantastic hotel

Wonderful experience. Faultless hotel. Great staff and thoughtful, perfect service. Huge choice of excellent food at dinner and breakfast. Lots of small and unexpected extra touches during our stay. A treat from start to finish.

Family

10/10

Exceptional

03 Jul 2015

Stuart

Beautiful quieter hotel with stunning location

My first review was rejected so this one is brief, all I can say is everything was lovely - room, hotel, staff, infinity pool etc was amazing. Highly recommended

10/10

Exceptional

14 Jun 2015

megha

fabulous holiday spot

We had d best experience.. It has d most hospitable staff.. D most awesome view..very friendly people.. We've come back with fond memories and would love to go back and stay there again.

10/10

Exceptional

08 Jun 2015

Lucy

Perfect end to a perfect holiday!

My boyfriend and I stayed for 3 nights and it was the perfect end to our holiday... The staff were amazing, the food was good, the free activities included water skiing and glass bottoms boats there is something for everyone. I can't wait to return in November!

Partner

8/10

Excellent

09 Nov 2014

Art

Small comfortable resort hotel.

Relative to other resort hotels we have stayed in, this is small comfortable resort hotel in a location providing outstanding views and good facilities.

Partner