Hennessy Park Hotel

Mauritius , Mauritius Islands
EBENE, 65, Ebene Cybercity
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50 reviews shown

10/10

Exceptional

07 Jan 2026

Steph

I had issues booking this hotel via Expedia on Christmas Eve. Ended spending hours in the lobby having Expedia redo the booking on my behalf because my original booking did not show on Hennessy park hotel's system.

Despite this rough start, the staff at Hennessy was empathetic and accommodating particularly Kath, who was assisting the entire time. So grateful for her being there!

The rooms were clean and quite spacious. Hot consistent showers (hot water can sometimes be a problem in parts of Mauritius). The location is great if you need to be central. We were staying in the North earlier on, but found out that we spent too much time in traffic as we needed to sight-see in the West.

The hotel was beautifully decorated for Christmas to add to the holiday cheer!

The hotel is also close to Tribeca shopping mall which has heaps of eateries.

My family and I have enjoyed our stay at Hennessy Park Hotel and would definitely stay there again. ☺️

Leisure Family

8/10

Excellent

08 Nov 2025

Steven

Being in Cybercity there is not much to do outside of office hours. Not a reflection on the hotel but on the area.
I feel in some aspects the hotel is beginning to show it's age, it doesn't appear to have changed in the years I have been staying here for business trips, but nothing to stop me staying again

Business Self

8/10

Excellent

10 Jan 2025

jean

Good hôtel for transit

Leisure Family

10/10

Exceptional

05 Jan 2025

Terence

The 2 ladies at the front desk were amazing and helpful .Arrived early but Our room wasn’t ready.they let us use the shower in the spa so we could freshen up and get some touring in.

Partner

8/10

Excellent

17 Dec 2024

Lise

Service very good

Self

2/10

Poor

18 Nov 2023

Brian

Hotel not as described - Pool closed.

Hotel not as described, the pool is and has been closed for months despite being advertised on the website (and hotels.com website) as being available, not the case.

Ruined the stay. Hotel only willing to offer 10% refund which was rightly declined. Offer upped to include dinner, also declined.

Hotels.com were worse than useless and their rep couldn't even work out 10% of the total, failed as basic maths and under refunded despite me refusing the refund anyway.

Went to American Express who charged back 50% of the booking to the hotel and rightly so, taken 8 weeks to get the right decision but finally got there.

Would never stay in this establishment again and will go out of my way to ensure everyone else we fly to the island doesn't either.

Business

8/10

Excellent

03 May 2023

Jay

Didn’t get the pleasing experience from the Spa. Otherwise, everything was good. Great for business meetings around and at the hotel.

Self

2/10

Poor

19 Mar 2023

Stayed at the Hennessy the second time, after me complaining that our room wasn't cleaned until after 4pm on the first trip, it happened again. The hotel is under renovations are taking place late into the night even after complaining it didnt stop until at 11pm. The next night there was a party and music was so loud that we didnt get much sleep as it went on until after 1am.

Business

2/10

Poor

08 Mar 2023

Wayne

This was a work trip and I took my wife we were very disappointed in that the hotel had some refurbishment being done and the swimming pool and pool area was out of bounds this was not highlighted when making the booking and paying full price. The breakfast was overall good but the food in the evening was poor so we only ate in the hotel one night there are eateries in walking distance. We did get a room upgrade which I may have got anyway as I am a Hotels Gold member. Wayne

Business

6/10

Pleasant

12 Feb 2023

Kishore

Highly overrated

Too overrated hotel
Very poor service at restaurants
Bar lounge very arrogant & unfriendly staff
Only good thing was staff at Reception were very friendly
Given an alternative choice I wouldn’t stay again

Business

8/10

Excellent

26 Jan 2023

Opeyemi

Perfect location for vacation, front desk is good but Dimitris (a front desk staff) is super amazing.

Kitchen has organic food but adding more food on the menu will be really good for a long stay

Leisure Family_with_children

2/10

Poor

21 Jan 2023

mahesh

AC was not working and room service was not great + breakfast was not Upto the standard

Business

8/10

Excellent

17 Jan 2023

Verified traveler

My stay was very good. Should I recommend improvement if the quality of food and service at the restaurant.
I appreciate a lot the friendliness of the staff at the reception. Why not offering a welcome drink at customers on arrival ?

Business

2/10

Poor

17 Jan 2023

Simon

Terrible night stay

It was a disaster - I have stayed at this hotel over 100 nights before - not sure if it is a change of owner that has caused it (my last stay was June 2022) but there was so much wrong
1. Aircon didnt work - 31 degrees outside - its a necessity
2. Dodgy plug in the room
3. 1 coffee in the 'tea and coffee provided
4. Sauna/stem area under refurbishment
5. Pool was having water treatment applied
6. no outside area due to pool being treated
7. Restaurant was poor service
8. No bread with dinner - not major but grouped together made to feel left out
9. Fish main meal - literally one piece of veg and a splatter of sauce - finger prints on plate

dont like to complain and was only staying overnight as it was £170 per night - quite a hike on usual pricing

Business

2/10

Poor

29 May 2022

Justin

THEFT ISSUES

Hotel staff removed cash from wallet.
Manager was supposed to follow up on Police report. But remains unavailable.
Would not recommend staying at the hotel as it is not safe.

Business

10/10

Exceptional

09 Aug 2021

Frederic Nicolas

Great services, Nice stay, Average food

The customer service is really on point: great communications via e-mail and warm welcoming at the front desk. I was greeted by the F&B manager and presented with the menu option in a professional way.

The hotel and rooms were beautifully decorated and perfectly clean.

While there was a strange sound coming from the air conditionning system, a technician came within minutes and fixed this.

The services at the restaurant was very good. My only remarks is that for a 4-star, the food was not bad, but it was not memorable. I did order some fish & chips, and a beef burger at the Backstage Lounge for dinner. It was average overall. I did have some other options too, at the 2 other restaurants at the hotel. Breakfast service was 5 star. Breakfast content was Average. No buffet.

If you want to have great business services, in a perfectly situated business location, this is the place. If you are looking for gatronomy, you might consider some other options.

Business

10/10

Exceptional

09 Mar 2020

Carlo

Best in Ebene

If you are going to Ebene, this is definitely the place to stay; very comfortable and the staff are very helpful and friendly.

Business

8/10

Excellent

01 Mar 2020

Rajendran

Ebene Business Hotel

Conveniently located business hotel.

Business

8/10

Excellent

18 Nov 2019

Shaukat

A good functional hotel in the center of Ebene. Very walkable to most offices.

Business Self

10/10

Exceptional

12 Jul 2019

Adrian

Business hotel with a great vibe

I stayed at the hotel for 2 days on Business. The location was great as I could walk to all my meetings. The staff were very friendly, the room was great - loved the décor. I will definitely recommend the Hennessy Park Hotel.

10/10

Exceptional

31 May 2019

Jerry

Breakfirst should be updated not always same

10/10

Exceptional

07 Jan 2019

Verified traveler

Arriving into my room i was impressed by the size and decor, huge comfortable bed, large LCD TV , iron and board in the closet, comfortable chairs. Dinner and breakfast buffets(with omlettes to order) were very good, but the service staff were excellent, genuinely warm and friendly

10/10

Exceptional

20 Dec 2018

Haroon

Excellent business hotel
Everything is available within the property or nearby

Business Self

6/10

Pleasant

18 Nov 2018

Verified traveler

The service at the Backstage restaurant is shocking. Waiters simply ignore you and kitchen extremely slow. Rest of my stay was good.

6/10

Pleasant

11 Jun 2018

Thomas

Needs Attention!

If you can imagine a property that claims 4 stars but has rooms with leaking windows (resulting in damp carpets) and poor ventilation overall ... This was my room ... Hardly comfortable!
The restaurant area and bar is nice, though bar staff seem to be working in the slow lane (took ages to get served)!

10/10

Exceptional

09 Jun 2018

Ari

Lively and accommodating

The staff was friendly and extremely accommodating. There’s an active nightlife with the lounge and restaurant so that guests don’t have to travel far for fun. The rooms are very modern and artful. The staff accommodated us during check out so that we don’t feel rushed. I would recommend this hotel to those that enjoy trendy and chic.

2/10

Poor

03 Apr 2018

Anil

New Hotel. Poor service.

Service was consistently poor. After two complaints to front desk, shower drain blockage was not fixed, so my showers had to be very short as the water filled up quickly. Bfast service was also poor; when I asked for a spoon, staff said it was already on table; when I said No, he said he will get one and never came back. Shows poor staff training and a really casual attitude to customer.

8/10

Excellent

03 Apr 2018

Verified traveler

Great business hotel with a good vibe.

The stay was great, with a fun front office staff 😊

10/10

Exceptional

23 Mar 2018

Verified traveler

Hennessy Park is a good business hotel

Hennessy Park Hotel is very good, conveniently located for the expanding Ebene/CyberCity business area. Staff generally very friendly. Busy with conferences. Room was large and clean, and the WiFi worked well there.

8/10

Excellent

28 Feb 2018

Marie

Good Location and Great Hotel

This is a really lovely hotel with all the modern conveniences, as well as good WIFI and a really sumptuous breakfast. The location is also great, in the middle of the cybercity but close to all amenities.

10/10

Exceptional

18 Jan 2018

Patrick

#Cyclonesellouts

Great! Safehouse for Cyclone!

Partner

10/10

Exceptional

12 Jan 2018

Ray

nice place

it was a great trip the staff was helpful and kind
i love the hotel and enjoy returning here
clean rooms and good enviorenment
don't like wifi limits

Partner

6/10

Pleasant

30 Sep 2017

James

Good for Business

A nice and comfortable hotel for business in the Ebene area. Amenities are fine and food was good - front desk staff are very pleasant. Waiters in the restaurants and bars are hard to come by and service is largely reactive.

10/10

Exceptional

24 Sep 2017

Penny

Relaxed Business Venue

I chose the hotel because it was close to all the areas I needed to have meetings in. And it couldn't have been better placed. Easy access and exceptionally helpful and efficient staff. The room was very comfortable and the decor edgy, modern and fun as well as being geared for business. The large desk was a bonus and the USB plug sockets very useful. The bathroom was excellent with sufficient counter storage space and a large walk-in shower (rather than shower attachment over a bath). Room service was efficient and speedy.

6/10

Pleasant

18 Sep 2017

Simon

Average hotel

Dated and worn out bathrooms, rooms have ben updated but not the bathrooms

8/10

Excellent

11 Jul 2017

Verified traveler

good hotel for business, not as good for vacation

Comfortable room and nice staff but high traffic in hotel keeps it a busy one.

4/10

Poor

18 Jun 2017

Verified traveler

Good location poor hotel even worse service.

Hotel location is good for business however think about these points before you book.
1. The service was horrendous it seemed they were more interested in each other than serving the people at the hotel.
2. If you have to work on a Saturday morning don't stay here as they have a massive party on Friday nights and it keeps you awake until gone midnight. not even told about when checking in

6/10

Pleasant

25 Oct 2016

Michael

Breakfast is horrible and not worth the price. Hotel arranged taxis are way overpriced. Restaurants are more like clubs on Friday and Saturday nights.

8/10

Excellent

20 May 2016

Anton

Excellent business hotel

The Hennessey Park is a great business hotel. Have stayed here often and has never been dissatisfied.

6/10

Pleasant

10 Jan 2016

Verified traveler

Not a nice hotel to stay in ,not close to the bea

No international menus,it's in an industrial area ,good for conferencing not really for holiday ,and no hotel bus /transport provided for sight seeing!!

10/10

Exceptional

18 Nov 2015

Belinda

Busines trip stay at Hennessy.

I didn't want for anything. I was really impressed with my stay on my business trip.

10/10

Exceptional

06 Jul 2015

Verified traveler

Highly recommend

Great hotel for business stays in Ebene

8/10

Excellent

11 Jun 2015

JOHNNY

Great ambience, friendly staff.

Everyone was quite nice, the reception team were friendly , constantly smiling, which makes all the difference. Unfortunately the meals were not to my expectation.The decor , especially the metal art work was very interesting , portraying a different ambience to other hotels that i have stayed in. My stay was pleasant and comfortable.

8/10

Excellent

04 Feb 2015

Ralph

Hennessy Park

Stayed two day in a standard King room. Hotel was clean and fresh Room and maid service was attentive to request. The breakfast buffet is worth the money and this restaurant has a well renowned Sushi bar.

6/10

Pleasant

24 Jan 2015

Umesh

Breakfast option is very poor.

Break fast option was very little and not as it should be.

10/10

Exceptional

10 Jan 2015

Verified traveler

Nice business hotel

Nice hotel
Nice room
Nice spa
I enjoy my staying in Henessy Park hotel
I recommend this hotel too all
It's not far from the shopping mall
People are nice
You have a nice pool
If you go their, you will enjoy your staying

8/10

Excellent

09 Jan 2015

Dutchman

Great business hotel in cyber city

I come here every year, and have been coming back three times now. This is a great business hotel with facilities and standards at European levels for a high quality business hotel. The hotel also has some nice additional facilities such as a great bar with events and two nice restaurants. Especially the outdoors restaurant serves excellent cocktails and stone oven baked pizza. The only minor is that a lot of guests smoke which occasionally means that the room can smell of smoke. The hotel has changed the room straight away to one that smelled fresh. While difficult, greater control and monitoring of smoking in-room would contribute to an even higher score.

8/10

Excellent

24 Oct 2014

Verified traveler

Convenience near IOC

Great if you're working at the IOC / COI; a 5min walk to the office. It is situated in CyberTown, so a lot of malls and buildings near by, with small selection of restaurants.

The spa and massage was great!

6/10

Pleasant

20 Jul 2014

FWS

Practical and simple

Good for business and short stays. Would not stay there for vacations. more suited to business and short stays.

10/10

Exceptional

07 Jun 2014

Johan

Was great however the breakfast was not up to standard - limited choices