Name: Sol Caribe Campo
Address: Avenida Harmony Hall Hill No 5-86, San Andres, CO

6/10

Pleasant

01 Aug 2026

Monica

Rooms are not well maintenance. Toilet does not work appropriately. It is not safe to use water to brush the teeth, hotel should provide a least bottles of water to brush the teeth. Looks like poor maintenance of the rooms. People who work in the hotel are very friendly and always have a great smile.

10/10

Exceptional

19 Jul 2026

Aurelia

The staff was very friendly, room clean, good food, definitively , recommended .

Family_with_children

10/10

Exceptional

06 Feb 2026

claudia

This was a beautiful place , view was great . The staff was great and food delicious

2/10

Poor

11 Jan 2026

MAURICIO

Very outdated facilities, no room service, no wi fi, food was not good, not worth the money

10/10

Exceptional

08 Jan 2026

roosevelt

el hotel es muy bueno, el personal es amable, los buffets son buenos y variables...el unico inconveniente es sobre el jefe de seguridad al que le falta entrenamiento debido a que no sabe solucionar problemas, ee una persona incompetente

Leisure Partner

8/10

Excellent

16 Sep 2025

luis

Great food

10/10

Exceptional

23 Jun 2025

Rogelio

Super relaxing, family enviroment, recomended 100%

Leisure Partner

10/10

Exceptional

20 May 2025

CAROLINA

The staff are very nice. The location may be “far” from the center but that’s how I like it, away from the crowd.

Leisure Self

10/10

Exceptional

20 Mar 2025

Jairo

Away from noise, very close to paradise. Everyone there were more than nice and friendly. I cant wait to go back .

Leisure Friends

6/10

Pleasant

11 Feb 2025

amber

Food isn’t great,do yourself a favor and do the reservations for the Italian restaurant it’s better.

Leisure Friends

6/10

Pleasant

25 Dec 2024

tolga

All inclusive hotel doesn’t have water or any other drinks in the room. No hot water for shower

Leisure Partner

10/10

Exceptional

20 Jun 2024

Elizabeth

Views

Leisure Partner

8/10

Excellent

30 Nov 2023

Monica

Quiet,beautiful outdoor nature

Leisure Partner

10/10

Exceptional

17 Oct 2023

Alfonso

Excellent attention from the staff members at the hotel. Great food and amazing overall experience!

Leisure Family

8/10

Excellent

04 Jul 2023

Recoldemon Mandel

I like the hotel very much the only thing is they need Wi-Fi in the rooms. They only have Wi-Fi in the reception this is a problem. But I like the grounds and the staff was amazing !!! The food was excellent!!! Get Wi-Fi in rooms it would be perfect

Leisure Self

10/10

Exceptional

22 Feb 2023

Shannon

No complaints about property. It is an older resort but nothing wrong with it. The staff are what made our trip so memorable. Dining room staff, lobby staff, beach staff, bartenders, housekeeping, were all so friendly and helpful. We don't speak Spanish but staff did their best to speak with us and all our needs were met.

Leisure Partner

8/10

Excellent

13 Jun 2022

xiaoming

I had a great stay at Sol Caribe Campo! The main pool and the beach were both great with plenty of chairs and some shaded space. The staff were very friendly and helpful, and the food was good and had plenty of variety. No stinginess with the alcohol either. And my room was well air-conditioned and clean, and the bed was comfy. However, there are a few things that I can see being dealbreakers for some people. WiFi is only available in the lobby. The resort is on a hill, which makes for great views, but also loooots of stairs. And the hotel plays fairly loud party music at the pool, the beach, during the nightly show--pretty much all day, everywhere until 11pm at night.

Leisure Partner

8/10

Excellent

16 Jan 2022

Maria Adelaida

Big hotel grounds, great service, lots of things to do!

Leisure Friends

8/10

Excellent

08 Jan 2022

santiago alvarez

Overall nice place to stay, friendly staff, clean, food was ok. We will go back

Leisure Family

8/10

Excellent

04 Jan 2022

Jose

Great property, away from the busy north side, huge pool, and walking distance 10 min to their private beach

Leisure Partner

2/10

Poor

02 Jan 2022

jose

That hotel is terrible, we don't like it at all, everything is a complete disaster, we arrived on December 30, 2021, there was a crowd of people gathered in the shack, called the front desk, of about 30 people, all waiting for rooms, we arrived at the hotel at 3:45 p.m. It is horribly ugly old and useless. The employees can be seen to be tired and unhappy working in that pigsty. Like that, the restaurants are horrible. The food is the same every day. I don't understand why you have to make a reservation for a buffet? It does not make sense when it is buffet, we did not get to dinner in the Italian restaurant since there were no reservations available the snacks had the appearance of old food and overheated the drinks like the soft drinks you had to serve them yourself from the liter bottle in the bars the drinks Available were with cheap third-class liquor, the beer is not even that of Colombia like the eagle. December, which is in front of the activities area and the restaurant, that is stupid ... At the new year party the electricity went out 3 times during the show the orchestra that played was normal but nothing spectacular the decoration was a disaster the tables were not They had tablecloths and the chairs were plastic. Not to mention the beach, all ugly, dirty, full of garbage. The hotel service at the bar was horrible. In the end, this experience was horrible. My money to the trash I don't know how cheaptickets has that hotel on their page, they should give me my mone

Leisure Family

8/10

Excellent

25 Oct 2021

dean

Decent food every day, bars open all day, night, main pool is quite good, security was good, beach club a nice thing, lots of staff who try to help.
Staff english is weak, hotel is ageing, only 1 good pool, no gym, no wifi in rooms, long way from downtown.

Leisure Self

6/10

Pleasant

17 Aug 2021

Verified traveler

The staff was excellent, very nice and helpful. The buffets were okay, nothing really special about them and the free drinks were just awful. The walls of the individual units are paper thin and you could hear everything from next door, from the poor exhausted baby screaming in the night to the man having many bodily functions. It felt like they were in the room with us. We just had to laugh as there was nothing else you could do. And, the rooster… every day by 6 am. One did not need an alarm clock!!
But, as I said before, the staff was excellent. The pools were nice and clean. The Italian restaurant that one had to reserve was the highlight. We went there 3 out of 4 nights as they served fresh pasta how you liked it. Well done.
Oh, and you better be in shape as you can’t get to the main buffet restaurant and pool without descending many, many stairs. Then, you have to climb back up. Older people, anyone that has issues better not book this property.
The private beach is not right there. You can take a shuttle which starts at 10 am or do as we did and walk it. It took between 10-15 minutes for an easy walk. They served warm snacks and had free drinks at the beach. The cabanas were first come which we were able to get the front row as we went early by walking. The hordes come by shuttle and then they all leave by 12:30 for the free lunch back up by the hotel. It’s a very nice white sand beach.

Leisure Family

10/10

Exceptional

09 Aug 2021

Verified traveler

Everything was super

Leisure Family

6/10

Pleasant

26 Jul 2021

Verified traveler

This place was as advertised, but we had a hard time finding people who spoke English, which made it difficult to fully appreciate the property. The food was good, and the pools were nice. It’s a short walk or shuttle to a nice private beach. I had some concerns about the water quality at the beach, which you can see the discoloration of the water in that

8/10

Excellent

30 Jun 2021

Verified traveler

Good view to the beautiful sea, good and clean room.

Leisure Family_with_children

8/10

Excellent

28 Jun 2021

Verified traveler

El hotel esta como a 12 minutos del centro y el taxi cobra mínimo 25,000 COP la carrera, la comida es regular y es muy variada, hay restaurantes en los que puedes reservar pero no ofrecen nada diferente a los de no reserva así que no tiene mucho sentido, algunos empleados no nos trataron bien, parece que nos hacían un favor de mala gana, difícilmente regreso.

Leisure Family

6/10

Pleasant

20 Jun 2021

Verified traveler

Infraestructura buena, alguna gente del personal fue grosera

Leisure Friends

6/10

Pleasant

09 Apr 2021

Verified traveler

The Staff appears to be mad all the time and are rude with the guests

Leisure Partner

10/10

Exceptional

05 Apr 2021

Verified traveler

The staff were very accommodating and put on a good show!

Leisure Family_with_children

8/10

Excellent

08 Aug 2019

Verified traveler

The rooms are ready to late we had to wait 3 hours to get them

Leisure Family

2/10

Poor

01 Jul 2019

Verified traveler

I want a refund

Lengthy check in, no hot water the entire stay (minus 45-60 minutes worth of maybe 80 degree water ONE TIME, otherwise only cold water), found cockroaches in the room (two men cane at 9:30pm and “fumigated” the room while we were in it by spraying a can of Raid into the air like it was room deodorizer), got food poisoning from the buffet (which is pretty much all there is to chose to eat from), hotel employee cornered me (a single mom traveling with her kids) on the beach and asked me to marry him and take him back to the USA with me/us (this happened three times, same guy), when we felt well enough to get out of the room we signed up for a snorkeling trip (pre-paid and we were waiting in the bus queue) when I decided on a whim (maybe on intuition given the pattern of this stay?) to confirm the bus schedule and that’s when I learned that they had cancelled it but didn’t feel compelled to let us know. Worst “vacation” I have ever had. Sick, nervous, and stressed ... that’s apparently what I paid to experience.

Family

10/10

Exceptional

21 Jun 2019

Verified traveler

I was very pleasant the stay. Food was very good! All the staff was very helpful. I will come back for sure to this hotel 😊

Leisure Partner

6/10

Pleasant

07 Sep 2018

Verified traveler

Basic hotel - quite nice shower, otherwise no special comfort. All in all decent.

10/10

Exceptional

08 May 2018

Verified traveler

Beautiful hotel..worth visiting

6/10

Pleasant

05 Mar 2018

Dani

Nice hotel, nice staff, Ok food.

The resort was pretty good. It wasn't on the beach but it did provide a shuttle bus every half hour to the beach. The food was ok, not great. The resort grounds were well maintained and the pools were nice. The staff was all friendly as well. The room we had did have an amazing view!

8/10

Excellent

16 Oct 2017

Daniel

Good hotel

Good relation between price and quality. If you want a good hotel for a fair price, go for it!

8/10

Excellent

17 Jul 2017

Rafael

Relaxing and Beautiful

For the most part my stay at Sol Caribe Campo was a good one. Although there are a few improvements needed, the first would be the check in, I think the check in was terrible and a long wait, the second would be the room service, the towels were not changed and when you called they say they would send someone to your room and make you wait forever, when I asked the maid for a towel she said she would let the office know. The next is the dinner location, if you don't make reservations to one of the rooms near the main office you have to walk pretty far to eat dinner at the entrance of the facility and walk a million steps back up to your location. With this said and done, the rooms are clean and very, very comfortable and a nice environment. I recommend this place.

6/10

Pleasant

09 Jul 2017

Cesar

First time

The stay was good, but the location and their private beach was not all that great.

Family

8/10

Excellent

26 Mar 2017

Verified traveler

Ok for an all-inclusive hotel in San Andres

I don't like staying at all-inclusive hotels, but this one was ok (edible food, ok service, worn but usable rooms). Rooms all face the sea so great sunrise views. Room insulation not greatest (had to change room once since neighbor was coughing all night, could hear the couple in new room the next night and also loud disco music since it was near the restaurant/entertainment area).

10/10

Exceptional

19 Feb 2015

Monica

The excellent hotel

It was an incredible experience, the people we use to met were friendly, the food was very good and i enjoyed very much this travel.

8/10

Excellent

31 Dec 2014

Verified traveler

Very nice view

I will really enjoy to be in this hotel .I have wonderful time.is very peaceful to have a private beach .were nobody bother you.

6/10

Pleasant

07 Jul 2014

Verified traveler

Staff not kind in all areas, taxi drivers not fair with their rates

6/10

Pleasant

31 Dec 2013

Verified traveler

Not to bad not to good

This hotel needs improve their towels are old, also update nathrooms and improve shuttle services,it wasn't enough to many people.

8/10

Excellent

24 Aug 2013

Luis

Very good

I loved it

2/10

Poor

31 May 2013

Verified traveler

Beware!

Poor accommodations. Poor customer service. Hotel is in desperate need of better management and remodeling. Will never return.

Family

8/10

Excellent

30 Jan 2013

Verified traveler

Loved it 20 yrs ago...loved it again!

Excellent hotel for families and also for couples, incredible view, incredible food and comfortable!

6/10

Pleasant

15 Jan 2013

Andres Betancur

good but needs to improve its services

good infrastructure, but needs restauration and improve services like check in, i waited until 5:30 pm to get my room.

i celebrate two birthdays there and it was a good experience.

Family

4/10

Poor

15 Oct 2012

Verified traveler

good hotel for a couple in adventure trip low budg

Lack of cleaness. Upon arrivement room was not ready, we with until 2 am to get a clean bead.

8/10

Excellent

10 May 2012

Verified traveler

Away from centro and other main hotels up north

This hotel is away (far south) from the centro and other major hotel at the northern shore. But, the island is small. Our room was small even with 2 beds. The deal included 3 meals although they were buffet style. Overall, a decent hotel for a family vacation. I liked that they had 3 swimming pools and a securely guarded front gate.

8/10

Excellent

29 Mar 2012

Verified traveler

Sol Caribe Campo

Very pleasurable experience. The staff is very helpful and accomadates all information needed. They make your stay relaxing and fun.

4/10

Poor

04 Sep 2011

Verified traveler

not recomend

don't worth the money that you pay

8/10

Excellent

07 Jul 2011

John

wonderful holiday

Sol Caribe Campo is a simple, but nice hotel. It has an amazing view and although it isn´t located directly at the beach, that didn´t oppose any incovenience at all.
Like in most all inclusive resorts the food isn´t spectaculair, but we had no complaints either and the wines were even nice.

Something we really liked was the possibility to switch a night in San Andres for a night in Sol Caribe Providencia, at no extra costs(except transportation ofcourse).

In the end it all comes down to your level of expectation and in our opinion Sol Caribe Campo lived up to the expectations.

Partner

10/10

Exceptional

12 Apr 2026

Leonardo

Beautiful

4/10

Poor

25 Mar 2026

Stephane

service aux chambres terrible. bouteilles d'eau non-incluses, la femme de chambre ne laissait pas de serviettes malgré ma demande à chaque jour. pas de savon malgré ma demande. service aux tables inexistant, j'aime avoir une coupe de vin rouge aux repas et c'etait une mission presque impossible se faire servire. je devais demandé 2 à 4 fois en allant au comptoir et je le recevais 20min plus tars si je le recevais car parfois je ne recevais pas. franchement cela pourrait être un bel hotel, mais le service est terrible

Partner

8/10

Excellent

20 Jan 2026

Natalia

Habitaciones cómodas , la limpieza excelente , aires acondicionados nuevos

10/10

Exceptional

06 Jan 2026

Cláudia

A equipe do hotel é muito gentil, a piscina principal muito grande e limpa, próximo da melhor praia da ilha com transporte gratuito de ida e retorno

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Blue

Tudo muito bom

10/10

Exceptional

01 Dec 2025

Pedro

Hotel muito bom, funcionários muito prestativos. Gostei muito da minha estadia no hotel.

Partner

8/10

Excellent

29 Sep 2025

victor

Los.servicios de limpieza son extremadamente pésimos, en cinco dias limpiaron una.sola vez, perdón... cambiaron toallas pq limpiar, eso no se hizo nunca, un hotel caro y la limpieza pesa y de la comida ni hablar, mas mala en todo sentido, sin embargo el personal es amable y agradable, excepto la señora de las bebidas de la playa, siempre.con mal caracter y mala gana.

Leisure Partner

2/10

Poor

21 Feb 2025

Renato

Nao voltaria

Deixam a desejar na comida, nao eh boa. Servico de bebidas tambem nao eh bom. Acessibilidade ruim a pessima.

Friends_and_family Family

10/10

Exceptional

22 May 2024

Johan A.

Muy lindo todo buen servicio

Leisure Friends

10/10

Exceptional

19 Apr 2022

Jorge

Excelente

Leisure Family

10/10

Exceptional

14 Feb 2020

Verified traveler

Nous avons apprécié l’accueil, le souci qu’on ait bien compris et que l’on soit satisfait, les infrastructures et la chambre qui vient d’être rénovée, le all inclusive bien pratique quand on ne parle pas l’espagnol, la plage et les piscines à disposition, etc. Bref, nous rentrons contents de notre séjour de 4 jours.

Friends_and_family Partner

6/10

Pleasant

25 Jan 2020

David

El personal de los buffets no tienen claro lo que están sirviendo, hace falta los labels de cada plato además de la explicación de los ingredientes. Hice alergia a mucha comida. Aún preguntando ellos no sabían que se había cocinado

Leisure Partner

10/10

Exceptional

18 Jan 2020

Verified traveler

Atención del personal, instalaciones, ubicación y comida

4/10

Poor

22 Oct 2019

Nancy

pésima comida, habitaciones feas y caro

comida pésima, habitaciones feas, ropa de cama barata, almohadas como piedras, te tratan como si te estuvieran regalando los snacks, que son gaseosa, mantecada mini perros,queda muy lejos y el transporte que brindan no es bueno, demorado y en temporada alta se llena y tienes que esperar mas, demasiado caro para lo que es, en el club de campo te hacen comer obligado al frente de donde entregan la comida, no puedes ni llevarte las bebidas o el agua a donde estas sentado en la playa, las toallas rotas, escaleras por todo lado, no apto para personas con movilidad reducida o para adultos mayores, las cortinas mal colocadas, quedan espacios te ven desde afuera, todo un desastre, si estas acostumbrado a la comodidad o a la buena comida no te hospedes aquí, si quieres una buena piscina, no necesitas venir a San Andres, aqui uno tiene el mar perfecto, lo que necesita es una buena habitación y buena comida. ademas llegar y encontrar la habitacion sin arreglar, o sin toallas no es para nada agradable.

Family

8/10

Excellent

15 Oct 2019

Verified traveler

El almuerzo regular, mas transportes para el solar centro.

Muy buena atención.

Leisure Partner

10/10

Exceptional

20 Sep 2019

CARLOS ALEJO

MUY LINDO

Días geniales con amigos, lo cual ayudó el lugar elegido para nuestra estadía

Friends

8/10

Excellent

07 Sep 2019

Verified traveler

Muchas escaleras, dificil para Movilizarse especialmente personas de la tercera edad

Leisure Family

10/10

Exceptional

22 Aug 2019

Ruben Dario

Instalaciones y servicios

El hotel es bueno, pero a los cuartos les falta donde colgar las toallas y los vestidos de baño, además el agua no le llega muy bien a la ducha del cuarto; de resto las instalaciones son buenas al igual que los restaurantes y la comida, cosas por mejorar podría ser en el desayuno una estación de café para que el
Huésped pueda servírselo pues es un poco demorado el servicio

Family

10/10

Exceptional

08 Aug 2019

Verified traveler

Instalaciones hermosas, el servicio del personal un poco agresivo... En general perfecto

6/10

Pleasant

08 Jul 2019

Yasmin Eliana

NO RECOMIENDO NI REGRESARÍA A ESTE HOTEL

la atención muy regular a excepción de las recepcionistas, restaurante sucio, en la noche en dos ocasiones me tocó recoger la mesa para poderme sentar . el Transporte a la playa es muy limitado dado que solo tenían un carro de 6 pasajeros para todo el hotel, por lo tanto tocaba hacer fila en medio del sol hasta de 30 minutos para los traslados. La chiva que nos llevo al centro demasiado vieja y el conductor muy mal educado , se refería a los huéspedes como cochinos , aduciendo que subían los vasos y nos los bajaban , llegó muy enojado al parecer porque le tocó hacer un turno que no le correspondía, por lo que, su enojo se reflejaba en su mala forma de conducir. En cuanto a las habitaciones en general estaba limpia , pero el baño no tiene ni un espacio para colocar lo necesario, además cuando realizaban el aseo del dia, solo se limitaban a tender las camas , no se veia una limpieza en general. No recomiendo ni regresaría a este hotel.

Partner

10/10

Exceptional

06 Jul 2019

JorgeSSánchez

Las instalaciones están bien cuidadas, y el personal es excelente.

8/10

Excellent

11 Apr 2019

ALEJANDRO

Muy buenas instalaciones algunos pequeños detalles por mejorar como lo son que algunos platos en los que nos sirvieron estaban despicados, pero en general todo muy bien.

Family

10/10

Exceptional

04 Jan 2019

MARIA

Te lo recomiendo

Ideal para el descanso, con una vista hermosa y se goza de muchísimas comodidades,

Partner

6/10

Pleasant

11 Dec 2018

Jose Maria

Deja mucho que desear.....

La animación es mínima o ninguna. Por las noches no hay sitio ambientado para tomar algo, solo hay boleros y mas boleros.....
Hay un desnivel enorme, entre la recepción y la piscina, muchas, muchas escaleras.
Solo hay un restaurante, para por las noches, aunque menos mal, que ese sí que está bien.
La wifi, solo en recepción.

Friends

4/10

Poor

25 Jun 2018

Juan Sebastian

NO muy Satisfecho

Las instalaciones son muy bonitas, pero la atención recibida por parte del hotel no fue la mas adecuada, cuando le preguntas a alguien del hotel por algún dato, es difícil que ellos coincidan en los comentarios, el tema de los buses para la playa no son puntuales y en ningún momento se toman el trabajo de explicarle a los huésped el motivo de las demoras. Lo otro que no estuvo bien es el tema del bufete, podría ser algo mas variado, pues en mi opinión uno busca alimentos algo mas interesantes de lo que ellos ofrecieron.

Partner

8/10

Excellent

11 Jun 2018

Lucas

Muito bom! Recomendo!

Foi muito boa! Hotel bom, quarto confortável. Apenas a comida que deixou um pouco a desejar.

8/10

Excellent

07 May 2018

Gustavo A

Descanso Total

Excelente hotel para ir en familia o pareja a descansar, el buffet amplio, la piscina grande súper, en cuanto a las habitaciones considero necesitan mas detalle en aseo y decoración.

Partner

8/10

Excellent

01 May 2018

Carlos

Implementar el sistema wifi en las habitaciones.

Bueno, buen servicio

Family

4/10

Poor

02 Mar 2018

MO

NO ES BUENO

LAS HABITCIONES Y EL BANO TERRIBLES , SIN MANTENIMIENTO , POR ESE PRECIO NO CREO QUE VALE LA PENA IR ALLI

6/10

Pleasant

11 Feb 2018

Antonio darcio

Wifi péssimo
Ar condicionado deixa a desejar
Quarto mal conservado, inclusive tive que trocar pois no primeiro dia o chuveiro do quarto desmontou

Family

2/10

Poor

10 Feb 2018

Raimundo

Resort de mala calidad !!

Resort, vende un producto que no posee, piezas sucias Ena mal estado , oscuras, baños con mal olor siempre , nos cambiaron 4 veces , duchas que no funcionan, sin agua caliente , nadie se hace responsable , La gerente de operaciones Alba , se negó siempre hablar con nosotros , comida regular , las instalaciones sujetas a horarios no de libre. Disponibilidad !! Lo que cobran no tiene relación a lo que en realidad dan en servicio , hablando con otros pasajeros las quejas eran las mismas .

Family

8/10

Excellent

14 Jan 2018

Elise

Parfois certains employés de la cuisine semblaient de très mauvaise humeur. Les employés du bar etaient toujours très aimable. La salle de bain était très humide car il n’y avait pas de ventilation. Le sèche-cheveux ne fonctionnait pas. Mais en général c’était un bel hôtel, propre, la nourriture était bonne et les salades très variées. J’ai bien aimé!

Partner

4/10

Poor

10 Jan 2018

Verified traveler

Hotel mit toller Aussicht.

Hotel mit toller Aussicht. Zimmer alle mit Holzeinrichtungen ausgestattet. Schöner Pool und Strand.
Leider war das Essen eine Katastrophe, immer das gleiche, kalt, wenig Auswahl und schlechte Qualität. Ausgenommen des Salat/Früchte Buffets. Man wartet eigentlich fast immer auf irgendetwas. Entweder fehlen Teller, Besteck oder Gläser.

6/10

Pleasant

03 Jan 2018

sirosh

Por mejorar!!

La comida muy muy regular, se agotaban las cosas constantemente y de baja calidad! Los horarios de los snaks muy incumplidos para abrir y muy cumplidos para cerrarlos! El area de la piscina muy lindo, una remodelación magnifica por lo cual deberian de sobresalir tambien en el area de alimentos y bebidas!

Family

10/10

Exceptional

14 Nov 2017

Jorge Luis

Recomendado para descansar

El hotel muy comodo, buena relacion costo-beneficio, las habitaciones muy limpias y la comida deliciosa.

Partner

6/10

Pleasant

02 Nov 2017

glory

Buen hotel teniendo en cuenta precio calidad

En mi llegada al hotel me dieron una habitación terrible bajando unas escaleras, era húmeda olía feo y estaba además sucia, me queje con la recepción y me cambiaron a una habitación muy buena, el personal atento siempre dispuestos a ayudar, el desayuno delicioso, falta variedad a la hora de los almuerzos, con las toallas a veces no tienen, el restaurante italiano me encanto, tanto la comida como la atención, deben mejorar los cócteles, muy regulares, el transporte muy bueno y organizado, en general mi estancia estuvo bien

10/10

Exceptional

20 Oct 2017

Javier

Para recomendar

La verdad muy buen servicio e instalaciones, lo malo: escuchaba todo lo que hacían en las habitaciones contiguas

Family

8/10

Excellent

27 Sep 2017

Verified traveler

tranquilidade

Estadia agradavel ...simplicidade com paz....nao tem luxo mas o lugar e muito bonito.

Partner

4/10

Poor

03 Sep 2017

FÁBIO

PÉSSIMA EXPERIÊNCIA , NÃO RECOMENDO

Hotel não fica próximo à praia como anunciado. Acesso à internet SOMENTE na recepção, mesmo assim sinal péssimo.
Quanto a limpeza, o ralo do box entupido , ao tomar banho virava uma banheira .
Água do chuveiro somente fria .
Opção de refeições bastante ruim .
Área da Piscina muito boa .
Eu estava com dificuldades de locomoção devido uma cirurgia e para descer para piscina tinha que aguardar o transfer devido à grande quantidade de degraus e passava pelo mesmo problema em alguns horários de refeições devido à localização do restaurante .
Funcionários totalmente sem treinamento.
Recomento os hotéis próximos ao Centro e ao contratarem os pacotes de passeios,carro elétrico, também fica bem mais em conta .
PÉSSIMA EXPERIÊNCIA , NÃO RECOMENDO

Partner

8/10

Excellent

28 Jul 2017

Mauro

Muy buena la parte de la piscina.
Las comidas regular.

Family

8/10

Excellent

19 Jul 2017

Emilio

Para descansar y comer bien

Sitio ideal para descansar, por su tranquilidad, sus piscinas y por estar apartado del centro.
Muy buena y variada la comida bufett como así tambien el show nocturno.
Deberían mejorar el wifi e incorporarlo en las habitaciones.-
Si bien el transporte gratuito desde y hacia el centro y playa funcionó bien, deberían tener más horarios, sobre todo en horas del medio día, que es cuando lo suspenden
Un punto a mejorar las instalaciones de las habitaciones, pues la nuestra no tenía sillas, ni espejo y las cerraduras no funcionaban bien.-

Partner

8/10

Excellent

11 Jul 2017

Familieurlaub

Viel besser als erwartet!

Jeder war sehr bemüht! Die Anlage wird gepflegt und TOP sauber gehalten! Der Hotelstrand ebenso. Die Zimmer sind einfach und zweckmäßig. Wie erwartet. Das Essen ist- für Kolumbien- sehr gute Qualität. Es gibt genug von ALLEM. Essen, Liegen, Platz im Shuttlebus, Servicepersonal, Handtücher.
Das Einzige, was nicht unserem Standard genügte, war das Internet. Wifi hat man nur in der Lobby und online gehen per Handy ging fast nie ( ausser am Strand /3G).
Auf jeden Fall ein schöner Urlaub mit Kindern, der Pool ist SPITZE! Das Meer ist toll! Die Anlage liegt an einem Hang- alles ist per Treppen zu erreichen- dadurch hat man von fast überall Meerblick. Wir kommen gerne zurück! Aber von Europa würden wir nicht extra anreisen.

2/10

Poor

27 Jun 2017

Luana

Nos roubaram 2 milhões de pesos dentro do quarto

NOS ROUBARAM 2 MILHÕES DE PESOS DENTRO DO QUARTO

Viajamos em família, eu, minha mãe e irmã! O que deveria ser uma viagem de descanso e divertimento em família virou um pesadelo pois, NOS ROUBARAM 2 milhões de pesos colombianos (mais que 2000 reais) de dentro do quarto! No 4º dia da viagem, por descuido esqueci minha carteira, com todo o nosso dinheiro, em cima da mesa no quarto. Fomos a praia e ficamos lá até a tarde, quando fui pagar o almoço vi que havia esquecido minha carteira no quarto. Neste mesmo minuto voltei ao hotel para pegá-la, entrei no quarto e a carteira estava no exato lugar no qual deixei. Desci para a praia novamente e quando abri a carteira para pagar vi que estava faltando 2 milhões de pesos (exatamente esta quantia pois, havia contato na noite anterior o dinheiro todo). Voltei para o hotel para conversar com o gerente, que me disse que iriam iniciar uma investigação interna. Como não utilizei o cofre e como o hotel não tinha câmeras no corredores dos quartos, ele já me avisou que seria muito dificil solucionar a situação. Fomos a policia, fizemos uma denuncia, e a \"investigação\" continuou nos outros dias. Sempre que questionado, o gerente, levantava suspeitas sobre mim, me dizendo que eles não tinham como provar que eu tinha o dinheiro e que nunca havia acontecido isso no hotel. Em resumo, voltamos ao Brasil sem o dinheiro e assim que cheguei recebi um email dizendo que não encontraram nenhum suspeito nem o dinheiro.
Foi a pior experiência da vida!

Family

6/10

Pleasant

21 Jun 2017

ASTRID

-Mejorar las políticas de cobro y supervisión

Llegue y me cobraron toda la estadía por adelantado me lo cargaron de inmediato a mi tarjeta apenas llegue y un día antes de retirarme me quitaron las toallas y nunca me las repusieron

Family

6/10

Pleasant

18 Jun 2017

KARLA

El check in es demasiado tardado (2hrs después para asignar habitación) sin embargo te dejan disfrutar de los servicios (alberca y restaurantes) mientras tanto, la habitacion que nos dieron se veia un poco vieja y descuida, el todo incluido esta basico, y la distancia entre la recepción y la lberca principal es mucha hay q bajar muchas escaleras, pero esta alberca principal es muy bonita,lo realmente rescatable del hotel

Family

8/10

Excellent

28 May 2017

Ricardo

Bien, en general es acogedor. Buena habitación. Piscina excelente. Comida súper , transporte a la ciudad y playa bien, personal en las diferentes áreas MUY atento y servicial, excepto personal del counter al hacer checking muy duro con la información..
Area de la playa sucia. Shows bien, falta más música caribeña en los diferentes bares .

Partner

2/10

Poor

19 Apr 2017

Verified traveler

Terrible

Terrible comida, terrible servicio, terrible ubicación