Name: Sherwood Queenstown
Address: Frankton Road, Goldfields Heights, 554, Queenstown, 9300, NZ

8/10

Excellent

28 Jul 2026

Sarah

Good coffee, nice big space only down fall was the single beds(mattress) 100% need to be replaced very smelly and springs all coming through.

10/10

Exceptional

28 Jul 2026

Victoria

Surprised by how good this accommodation find was. The restaurant onsite is excellent. Room was comfortable - nothing fancy but had all the essentials and a bit of personality. Housekeeping staff were helpful and friendly. Considering the location, view across the lake, and size of the room, I thought the price I paid was very reasonable. The free parking was great. Would stay again.

8/10

Excellent

24 Jul 2026

Grant

Ok

10/10

Exceptional

10 Jul 2026

Cory

Great ambiance & fantastic restaurant.

Partner

6/10

Pleasant

07 Jul 2026

Ravinder

Okay

Family_with_children

10/10

Exceptional

24 Jun 2026

Kathryn Anne

This was a wonderful experience - while the room and bathroom are pretty basic - it was rather a step back into the past - we loved it. Comfy bed - great shower - delicious tea and beautiful view. But the pièce de résistance was the restaurant - simply outstanding. A most unexpected gem in what looks simply funky - it is way more than it seems:)

Partner

10/10

Exceptional

19 Jun 2026

Victoria

Fantastic property, we stay here regularly.

Family

6/10

Pleasant

06 Jun 2026

Sandra

This property is more for younger travellers.
My husband has mobility issues so we needed to change the assigned room.
Although the restaurant was fine, it really wasn’t to our taste. Not as adventurous as we once were. Would have nice to be able to get basic eggs on toast.

Partner

10/10

Exceptional

28 May 2026

Matt

Loved that it is environmentally focused. Showers were great. Much better than they looked as I am not really a fan of showers over a bath. Restaurant was AMAZING! I would come here again regardless of whether I was staying or not. Wrong grind of coffee for the plunger, but that is really the only negative I can think of :)

Partner

10/10

Exceptional

24 May 2026

Wells

Loved the restaurant! Was by far the best meal we had in New Zealand!

Family

10/10

Exceptional

22 May 2026

Maria Gabriela

Amazing location, away from the crowds and a short distance from both the airport and town. Staff was incredibly kind, friendly and helpful, especially the ladies at the reception one from Chile, the other from Uruguay (arohamai forgot your names!!) and the guy in the evening.

Will definitely stay again at Sherwood in the future.

Family

10/10

Exceptional

13 May 2026

Tt

Sauna was lovely property was beautiful old school decor matched our taste we enjoyed it very much and the staff were exceptionally helpful

Family_with_children

6/10

Pleasant

08 May 2026

Mamata

Parking in the evening was an issue, as some parking spots were full due to non-hotel patrons dining at the on-site restaurant.
Rooms with glass doors face the parking area, with no privacy, and the car headlights shine directly into some of the rooms. I requested a different room, and the hotel management was able to accommodate my request.

Family

6/10

Pleasant

04 May 2026

Edith

Rooms were outdated. Asked 3 times over the stay to clean the exhaust vents in the bathroom which were a bacterial experiment. It needs investment. If you dont have young kids avoid school holidays as it can get noisy early morning and evening. It’s expensive for what it is.

Friends_and_family Family

8/10

Excellent

01 May 2026

Ravi

No tv, parking was very limited and Layla’s extremely expensive

Family

8/10

Excellent

01 May 2026

Vy

Overall, my stay at Sherwood Hotel was good. The hotel staff were very friendly, helpful, and welcoming. The room was also very nice and cozy, which made the stay comfortable.

However, the restaurant experience was disappointing. I ordered a fish dish, but the staff brought out chicken instead. Although they offered to replace it, the restaurant was closing at 8:30 PM and it was already around 8:10 PM. Waiting for a new dish would mean we couldn’t dine in, so we had no choice but to take the food back to our room.

While I appreciated the staff’s attitude, the meal was not what I ordered and not what I expected, which affected the overall dining experience.

Partner

10/10

Exceptional

29 Apr 2026

madhu

Good staff

8/10

Excellent

27 Apr 2026

RENE

Didn’t have breakfast so can’t leave a review. The stay was average- nothing remarkable. Tidy and warm. Staff were lovely

Partner

10/10

Exceptional

27 Apr 2026

Roy

Sherwood Hotel Queenstown - A very nice place to stay. A summary:
- Pre-arrival contact: We were contacted before our arrival to confirm the booking, etc.;
- Parking: the hotel offers parking for guests but may be limited.
- Check-in: Check-in was very efficient and helpful;.
- Room readiness: The room was ready and very well presented.
- Bathroom + toiletries: the bathroom was very clean and the toiletries were very nice;
- Storage/cupboards: There was clothes hanging space and drawers.
- Tea and coffee making: There was tea and coffee making and a small refrigerator.
- Bed: The bed was very nice to sleep in.
- Pillows: There were 2 pillows per person.
- Locality/restaurants/shops: The location is about a ten minute drive (or public bus journey) into the central city.
- Public transport nearby: There are bus stops within walking distance from the hotel and public transport busses were easy to use. We bought tickets from the driver for each journey.
Hotel dining - The Sherwood Hotel Restaurant is a \"two-hat\" rated restaurant and we highly, highly recommend eating here. The food was wonderful!
Recommended.

Partner

10/10

Exceptional

25 Apr 2026

Margrethe

Cvv

Partner

6/10

Pleasant

24 Apr 2026

Yong

Breakfast is not as good as expected.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Xiaopeng

Nice place to stay

Family

6/10

Pleasant

20 Apr 2026

Lauren

Staff were very lovely and so welcoming. There was no tv in the room so you need to borrow a projector if you want to watch anything. No instant coffee so bring your own and no facilities to cook. Just a jug and cups and spoons. The view is unbeatable but the door tracks were quite dirty. Great place to stay if you come prepared

10/10

Exceptional

20 Apr 2026

Benjamin

M

6/10

Pleasant

17 Apr 2026

Michael

Dirty ceiling in room and bathroom, mold and hair

Self

8/10

Excellent

16 Apr 2026

Yong

N/A

Friends_and_family Friends

10/10

Exceptional

15 Apr 2026

Steven

Really nice property. Hard to find at night during the rain and parking was a little tight, but our room was nice and clean. Had a cool vibe as well!

Family_with_children

10/10

Exceptional

11 Apr 2026

Christine

I loved that everything on the property was very sustainable and supported local businesses in food, furniture, and amenities. The staff were friendly and very helpful. We loved eating at the restaurant too!

Partner

8/10

Excellent

10 Apr 2026

Wanda

Great spot but buildings are tired.

10/10

Exceptional

06 Apr 2026

Jennifer

This is what you might call an eco-retro motel. We enjoyed the motel vibe and had a great view of the mountains. We also took advantage of the sauna (no charge for those staying at the motel but you need to reserve). The breakfast was also delicious and the restaurant was excellent for dinner. We also appreciated the kitchenette in the room. This motel is just far enough from the city center of Queenstown to be away from the hustle and bustle. I will note that a wedding the night we arrived, with the reception held in the outdoor space adjoining the restaurant (and pretty much across from our room) meant we listened to the wedding singer all evening, but it ended about 9:45. Staff were very helpful when we needed to find a creative parking spot (due to the wedding).

Partner

6/10

Pleasant

28 Mar 2026

Stewart

Bring your own TV

Friends

8/10

Excellent

26 Mar 2026

RICHARD

Everything very nice - my only criticism was that at breakfast (if you had chosen an inclusive option) you could only choose between a tea or a juice - if you wanted one or the other you had to pay for it, this was the same with for example if you wanted an egg with your breakfast. That felt a bit mean. Otherwise a great stay.

Self

10/10

Exceptional

25 Mar 2026

Mary

Comfy beds, eco friendly, excellent view!

Family_with_children

6/10

Pleasant

25 Mar 2026

Tony

Clean and easy parking

Partner

4/10

Poor

23 Mar 2026

Mark

Room had a strong (bad) odour. Airing the room didn’t help. Overall the room was in need of a very thorough clean - carpet and walls.

Partner

8/10

Excellent

22 Mar 2026

Sophie

The staff are all super lovely and attentive, the restaurant is amazing and the sauna access was a nice surprise. The hotel itself is old and tired. They have spruced things up a bit with cork feature walls and pony rider blankets but there are functional problems like the walls are thin, showers have no water pressure (and are stainless still like the ones you'd hose your dog down in). Seems they are doing some work on the place though so Im sure things would improve. Its more like a fancy backpackers with a high end restaurant.I feel like they price their rooms accordingly so we have no complaints and would stay again for sure. Super close to the airport which was our main reason for booking.

Partner

6/10

Pleasant

21 Mar 2026

Weiyi

I recently stayed at Sherwood Queenstown and had a mixed experience.

On the positive side, most of the front desk staff were very friendly and welcoming, which made check-in and general interactions pleasant. The room also had a nice view, and its location wasn’t far from reception, which was convenient.

However, there were several issues that affected our stay. Some of the room facilities felt outdated, especially the bathroom sink, where the hot and cold water system was not very user-friendly.

The biggest problem was the WiFi. Despite the room being close to reception, the connection was extremely poor throughout our stay. It would frequently disconnect, and even when connected, the speed was either unusable or very slow. This was quite frustrating. We reported the issue to the front desk multiple times, but unfortunately, nothing was resolved by the time we checked out. Interestingly, the WiFi worked perfectly fine in the lobby and restaurant areas.

On our last morning before check-out, we also had an unpleasant interaction with a staff member who initially refused to provide milk. Although he eventually agreed to give us one bottle, the experience left us with a negative impression to end our stay.

Overall, while the staff friendliness and views were highlights, the outdated facilities and especially the unreliable WiFi significantly impacted our experience.

Family

8/10

Excellent

17 Mar 2026

Maria

Cute property with nice views and fairly close to town.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Victoria

Cozy room, lovely view of the lake.Very comfortable bed. Wonderful restaurant for dinner & breakfast with a great wine selection, service was attentive & personal.
A relaxed, cozy atmosphere around the complex, loved the outdoor fires.
Easy parking, good location for activities, on bus routes.

Partner

6/10

Pleasant

09 Mar 2026

Alan

The amenities we far more limited than expected. No AC, TV, microwave and rather primitive

8/10

Excellent

07 Mar 2026

Bryan

Despite proximity to airport, the room was peaceful. Bed and chairs are very low to floor so quite challenging for anyone with mobilitg issues.

Partner

2/10

Poor

07 Mar 2026

Hugo

They had a wedding party and played extremely loud music until early hours of the morning

4/10

Poor

01 Mar 2026

Garth

Photos on Expedia do not represent room I rented. False advertising.

Partner

10/10

Exceptional

26 Feb 2026

Barry

Helpful staff

8/10

Excellent

26 Feb 2026

Chun Yang

Great place to stay,

10/10

Exceptional

25 Feb 2026

Jonny

Nice size room, nice view. Clean and tidy

Partner

10/10

Exceptional

23 Feb 2026

candice

Sherwood was amazing, about a 5 minute drive into town but enough to keep you out of traffic. Amenities were spot on with a fridge and able to cook in the room as needed along with a restaurant on the resort to keep things easy. Accommodations with the staff with needs were attended to swiftly and everyone was extremely friendly

Family

8/10

Excellent

21 Feb 2026

Jennifer

Staff, clean room.

10/10

Exceptional

19 Feb 2026

Kerri

Staff was exceptionally nice and helpful. Rooms were clean. It was nice having a restaurant next door with Music & Excellent food.
Great views of the lake and mountains.

Self

10/10

Exceptional

19 Feb 2026

Debra Susan

The room was wonderful with great views. The staff was kind and considerate. It was really cool to see that they grew their own vegetables for the restaurant.

Partner

10/10

Exceptional

15 Feb 2026

Grace

Great location, nice food and wine and loved using the free sauna everyday

Leisure Partner

8/10

Excellent

07 Feb 2026

Jeremy

Had a great stay! Nice and clean. Good value but 45mins from downtown so a car was nice. But it can be walked! Kids complained that Wifi wasn’t good. Otherwise, we’d stay here again.

Leisure Family

10/10

Exceptional

07 Feb 2026

Cheryl

Very clean, great location, very quiet - double glazing & loved the space lounge / 2 king single beds / dining - kitchen with everything necessary- bathroom / with shower & toilet with separate door
Bedroom comfy queen bed.
Stairs to upper level. Had a lovely stay

Leisure

10/10

Exceptional

04 Feb 2026

Abinadi

Beautiful view, breakfast was yummy

Leisure Partner

10/10

Exceptional

03 Feb 2026

Allan John

Friendly staff, great food, great bar and hot sauna

Leisure

10/10

Exceptional

02 Feb 2026

Va Shon

clean room! Rustic look. Good amenities and very helpful front desk staff. Breakfast was delicious. The views out the balcony of the lake were beautiful

Leisure Partner

10/10

Exceptional

28 Jan 2026

Dianne

The staff were very friendly &helpful. Rooms clean & the beds comfortable! We loved the ethos of the hotel to recycle as much as possible and even an organics bin in the kitchen! The restaurant is excellent

Leisure Friends

10/10

Exceptional

28 Jan 2026

Kev

Nice , use them again

Leisure Self

6/10

Pleasant

22 Jan 2026

Jitiksha

Very basic room.
Twin beds taken which kept moving as you turn on the bed. Shower was a fixed one and stainless steel shower tray which felt a bit slippery while having a shower.
No TV in the toom.

Leisure

10/10

Exceptional

18 Jan 2026

trevor

clean & comfortable rooms and amazing sustainability

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

Rachel

Gorgeously decorate, super clean, cool and comfy room with lovely touches (like the radio on to welcome us, great bathroom products, delicious tea and coffee). Friendly staff and beautiful bar.

Leisure

8/10

Excellent

08 Jan 2026

Michael

Quirky, older motel that was renovated but intentionally kept in a 1960's retro style. This shows in details like the exposed (LED) light bulbs, peg board cabinetry, curtains sewed from surplus wool blankets, and bathroom.
That's not to say anything was worn or in poor condition. Just don't expect everything to be brand new and shiny.

Leisure Family

2/10

Poor

06 Jan 2026

Narayanan

It was not a quality facility. Rooms were awful, outdated. pillows were torn. Very old facility with older things throughout. Leaky faucets, hard to control shower. When issues were brought up, staff suggested free breakfast offer that we didn't take! You can't bribe to cover for quality. No Ac, no linens no shades fo privacy.

Leisure Family

10/10

Exceptional

03 Jan 2026

Renee

Loved the view and style of rooms, restaurant and grounds

Leisure Partner

10/10

Exceptional

30 Dec 2025

Rachel

Reception staff were really helpful when we turned up having failed to get into the property we were booked into. We booked through Expedia while at the reception desk after they confirmed that the room (the only room available) could be changed to a twin. As there was no one else available, the reception staff went to make the change themselves. Room was clean and as described with views of lake and mountains.

Family

10/10

Exceptional

27 Dec 2025

Michelle

The lake view rooms are spacious, have a great view, and have everything you need. While the bathroom is sparse (only a small mirror and dark shower), we thought the room was beautifully done. The restaurant and outdoor spaces are beautiful and the sauna is a nice touch. It was great to be across from the walking trail, which took about 45 min to walk into town (or few minutes by car).

Partner

10/10

Exceptional

23 Dec 2025

Abhishek

Great location, great views, amazing food. Will be back.

8/10

Excellent

08 Dec 2025

lech

Kitchen fully equipped for preparing breakfast (sink, fridge, electric hotplate but no micro). Would help to have handheld shower hose instead big “colander” spraying only on one head and confusing single tap which supposedly balances cold/hot.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Mojdeh

Staff, location, room condition were great !

Leisure Partner

10/10

Exceptional

03 Dec 2025

Sanchit

good stay

10/10

Exceptional

02 Dec 2025

Mojdeh

Clean room, nice staff. Very nostalgic room decoration. Walking distance to the lake . We enjoyed our stay.

10/10

Exceptional

02 Dec 2025

Kara

Very trendy stay. Clean rooms and very nice staff. It was a little hard walking up flights of stairs with my heavy luggage, and we were a little nervous we were not gonna find parking in the lot. Overall a cute hotel!

Leisure Partner

4/10

Poor

01 Dec 2025

Rodney

No parking. NoTV

10/10

Exceptional

29 Nov 2025

Josif

Everything was great during my stay.

Leisure Self

8/10

Excellent

28 Nov 2025

Kenez

Lovely hotel, with great rooms and a very friendly staff.
Ideal for having a car and doing trips around Queenstown, but far from the centre.
Clean rooms and clean (but very basic) bathroom, but the noise insulation is poor.

6/10

Pleasant

26 Nov 2025

Barbara

The room was nice. The chairs were uncomfortable though. There was no TV in the room.

Partner

8/10

Excellent

22 Nov 2025

Terry

Fine stay!

Leisure Partner

8/10

Excellent

21 Nov 2025

william

clean room no airport shuttle no tv

4/10

Poor

20 Nov 2025

Andi

The bathroom had an extremely strong smell of mold, so much that we had to hold our breath when using it. Even after housekeeping cleaned the bathroom, the smell remained. It seems related to the building’s age and ventilation. The room itself was a bit dark with limited lighting but otherwise decent.
On the positive side, the hotel has plenty of parking spaces and is in a convenient location. When we informed reception about the mold smell, they were polite and tried to help, but no other rooms were available for us to switch.
Overall, good location and parking, but the room was dark and the persistent mold smell in the bathroom made the stay uncomfortable.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Andrew

We came for the Queenstown Marathon and the hotel had put on all sorts of extras for runners(shake out run, free breakfast, mindfulness and loads more) really good vibe / entertainment all weekend. We will be back

Leisure Friends

4/10

Poor

13 Nov 2025

Roger

Laundry good ,no breakfast

Leisure Partner

6/10

Pleasant

09 Nov 2025

Christopher

All I needed for the few nights

Business Self

10/10

Exceptional

09 Nov 2025

Chris

Welcoming and friendly staff, accommodating of all requests that we had.

Leisure Family_with_children

8/10

Excellent

08 Nov 2025

Olga

The hotel is clean, a bit rustic, but this is an Intentional eco-flair. A good restaurant with a healthy breakfast options is on site, has a sauna too. If you rent a vehicle it’s a great location, otherwise you have to take a bus to town or walk for about 5 km. Busses are cheap and go every 15 min or so. Overall was a good experience

Leisure Self

10/10

Exceptional

02 Nov 2025

Steven

Friendly staff

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Trudy

Loved the whole stay from the moment I arrived until the moment I left. All the staff in every department were excellent, the room and view superb, food exquisite and a great selection of wines with knowledgeable help to sample and enjoy.

Leisure Self

8/10

Excellent

28 Oct 2025

Jean-Pierre

Nice place for a short stay.. welcoming staff..

Restaurant on site was expensive.. and they had a 20% surcharge on Public Holiday where everywhere is was 10/15%..needless to say we ate in town.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Andrew

Clean room. Friendly team

Self

10/10

Exceptional

24 Oct 2025

Fran

Very helpful and friendly staff, no tv in room or laundry facility though. Clean spacious room, with bus stop right outside accommodation.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Mary

Our room was amazing, so stylish and comfortable. All the amenities were perfect and the hotel goes out of their way to keep our environment healthy. I wish we could've stayed longer. They even offer yoga classes. I would highly recommend travelers to stay at the Sherwood, Queenstown.

Leisure Family

8/10

Excellent

23 Oct 2025

Rachel

Pleasant surprised with the grounds and offered menu for breakfast

Leisure Friends

6/10

Pleasant

16 Oct 2025

Wayne

Our room had no tv and it was under repair

Leisure

4/10

Poor

14 Oct 2025

huiyuan

The room is smelly. I regret that I didn't read the google reviews carefully before booking. It's a terrible idea to use charcoal cork as wall lining. I double it has been ever cleaned since installation. The material definitely absorb odours and who knows what. I strongly suggest the hotel add a bedhead board at least for sanitation

Leisure Family

4/10

Poor

14 Oct 2025

MEGAN

This property is beyond its use by date. The very 1980’s decor is very very tired. The room we had was a shocker. The wall had what looked like bullet holes in The concrete (obviously it wasn’t but that is what it looked like) the beds were about 35cms from the ground which made getting out out them difficult. The 2 sling back chairs were very very uncomfortable . No TV!! The toilet ran all night. The only redeeming g feature of this place was the two hat restaurant which was amazing. Best advice from us, stay somewhere else but Definately go to the restaurant

Leisure Partner

10/10

Exceptional

13 Oct 2025

Han

Good price, excellent location, spacious

10/10

Exceptional

10 Oct 2025

Kaitlyn

A beautiful quiet spot just outside the city center. The Mountain View suite was plenty of room for our family of 4 & very comfortable. Our favourite stay of the trip. Breakfast daily here was lovely & the staff our whole stay were attentive, kind & helpful. Would definitely recommend this spot & perfect for families.

Leisure Family_with_children

10/10

Exceptional

08 Oct 2025

C B

The best place to stay in Queenstown. Hands down no question. Coolest spot ever.

10/10

Exceptional

08 Oct 2025

Jeff

I’m sad we only got to spend 2 nights here! Gorgeous accommodations, wonderful staff, comfortable bed, it was wonderful!

Leisure Family

10/10

Exceptional

03 Oct 2025

Raewyn

The Sherwood was amazing big time into sustainability & the hotel has an amazing restaurant has a 2 hat rating, you certainly cant fault the food. My husband & I stayed 3 nights, the staff are amazing & very helpful nothing was a problem. Not all rooms have a TV but clean & inviting, no electric blankets but speak to staff at reception & they'll help you out with a hottie

Leisure

10/10

Exceptional

27 Sep 2025

Adam

Ideal for our family

Leisure Family_with_children