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The Carlin Boutique Hotel

Otago- Queenstown · New Zealand

43 Hallenstein StView location

9.0/10Excellent48 Reviews
Cleanliness9.6/109.6
Service9.0/109.0
Comfort9.8/109.8
Condition9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Carlin Boutique Hotel

With a stay at The Carlin Boutique Hotel in Queenstown (Queenstown City Centre), you'll be steps from St Josephs Parish and 8 minutes by foot from Queenstown Mall. This luxury hotel is 0. 4 mi (0. 6 km) from Queenstown Gardens and 0. 4 mi (0.

7 km) from Queenstown Beach. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 hot tubs, a sauna, and a fitness center.

Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe.

The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.

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Treat yourself to a stay in one of the 8 individually decorated guestrooms, featuring fireplaces and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.

With a stay at The Carlin Boutique Hotel in Queenstown (Queenstown City Centre), you'll be steps from St Josephs Parish and 8 minutes by foot from Queenstown Mall. This luxury hotel is 0.4 mi (0.6 km) from Queenstown Gardens and 0.4 mi (0.7 km) from Queenstown Beach.

Treat yourself to a stay in one of the 8 individually decorated guestrooms, featuring fireplaces and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Property does not offer onsite COVID-19 testing Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. The check-in location differs from the property location. Check-in location: [In suite]. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: NZD 350.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

St Josephs Parish 0.2 km / 0.1 mi
Queenstown Mall 0.6 km / 0.4 mi
Church of St Peters 0.7 km / 0.4 mi
Cookie Time Cookie Bar 0.7 km / 0.4 mi
Queenstown Gardens 0.7 km / 0.4 mi
Queenstown Beach 0.7 km / 0.5 mi
Lake Wakatipu 0.8 km / 0.5 mi
Queenstown Ice Arena 0.8 km / 0.5 mi
Skycity Queenstown Casino 0.8 km / 0.5 mi
Williams Cottage 0.8 km / 0.5 mi
Toi o Tahuna 0.9 km / 0.6 mi
Creative Queenstown Arts & Crafts Market 1 km / 0.6 mi
Queenstown Mini Golf 1 km / 0.6 mi
Fear Factory Queenstown 1 km / 0.6 mi
Steamer Wharf 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 8
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Secure parking
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Terrace
  • Newspapers
Show 9 more facilities & services
  • Banquet hall
  • Business centre
  • TV lounge
  • Sauna
  • Spa treatments
  • Breakfast
  • Snacks
  • Fitness
  • Ski pass
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Carlin Boutique Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Carlin Boutique Hotel

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Carlin Boutique Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Carlin Boutique Hotel

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Carlin Boutique Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BAY VIEW KING BEDSUITE • BAY VIEW KING BEDSUI.BV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BAY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Carlin Boutique Hotel

    SUITE BAY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BAY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Carlin Boutique Hotel

9.0
Excellent
48 Reviews
Cleanliness
9.6 /10
Service
9.0 /10
Comfort
9.8 /10
Condition
9.0 /10
Amenities
8.6 /10
20 reviews shown
8/10
Excellent
27 Jun 2026
Brendan
Great location.
Staff not overly friendly.
Partner
6/10
Pleasant
02 Jun 2026
Paula
After staying in multiple properties across the South Island of New Zealand, including multiple hotel stays in Queenstown, this place is most definitely not a 5-star worthy hotel, 3 stars at best. The staff was extremely accommodating, polite, and we were always met with a smile on the face. With that being said, the place is an essentially a refurbished ‘boutique’ apartment (literally, though). The jacuzzi tub (at least in the Master Suite I was in) was lukewarm on arrival, smelled very stagnant, and there were particles floating around (mind you, I messaged the staff my planned ETA and would assume at $800+ USD/nt, at least the jacuzzi would be working…nonetheless). Notified staff, and let them know the fountain function did not work and the jet feature was working at maybe 20% and ONE SIDED only…was told this is “normal” of “all the jacuzzis”…so, don’t let the pictures fool you! It was a good stay, but not worth the money. I’d recommend the QT Hotel (similar price range, or cheaper), or the Rosewood (where true 5-star luxury is DEFINED).
Partner
10/10
Exceptional
29 May 2026
Adam
The hotel is built up the side of a mountain which overlooks Queenstown, as a consequence, its suites have panoramic views towards mountains and lakes. The staff are exceptional, polite, helpful with nothing is too small for them to deal with. The suites are very well appointed with kitchenettes inc dishwasher & hob, a king sized bed, numerous pillows, en suite and a lounge room with sofa, dining table and large tvs. As mentioned, the hotel is built on the side of a mountain and your suite has a large deck with outside gas fireplace, sofa, dining table and a spa. This itself is incredible as you can relax and absorb the view across the lake and Queenstown itself. It’s a fantastic hotel and one we would love to revisit in the future.
Partner
10/10
Exceptional
23 May 2026
Rakesh
Amazing hotel, staff was so helpful, breathtaking view from balcony.
Family_with_children
6/10
Pleasant
11 May 2026
Kai
The hotel location is very good with an amazing view from the balcony. However the facilities are not at a great level compared with other 5 star hotels.
The exit green lights in the room can’t be turned off at night, which is a joke.
Hotel staff is friendly but it doesn’t worth the money.
Partner
10/10
Exceptional
28 Apr 2026
Adam
This is a stunning boutique experience. Pricey but the suite was sensational. Our only bugbear was the high tech light switches which took some getting used to and the light motion sensors which were erratic.
Otherwise quiet, luxurious, spacious, stunning views and super friendly/professional staff.
Partner
10/10
Exceptional
16 Apr 2026
Laura
This is a lovely boutique hotel, very close to town. The staff has the best customer service, and the breakfast is amazing!! I wouldn’t hesitate to recommend this hotel
10/10
Exceptional
10 Apr 2026
Donna
Where to start !!! This place was just WOW from the moment we arrived. The staff were nothing short of amazing. The view , the room , the hot tub, the service all 5 stars . My only problem was our stay wasn’t long enough. A very big thanks to The Carlin for our wonderful stay
Partner
6/10
Pleasant
07 Apr 2026
catherine
Très joli hôtel, très bien situé et certains personnels très agréables mais hélas expérience client pas au niveau.
10/10
Exceptional
07 Mar 2026
Jenny
Lovely views and great staff
8/10
Excellent
19 Dec 2025
Stephanie
The Princess Suite was beautiful! The view of the lake and mountains from the balcony was breathtaking. The private hot tub and outdoor fireplace were amazing. The complimentary breakfast was delicious as well as the complimentary happy hour drinks. My husband and I loved staying here to end our honeymoon!
Leisure Partner
10/10
Exceptional
14 Dec 2025
Scott
The staff really help makes the place stand out like no other, as the addmenities speak for themselves.
From the moment we entered the driveway, to our check out 2-days later, the attention we received was exceptional. Next level!!
The concierge stood out making us feel welcomed from the get-go and no ask of ours ever feeling to big, during our stay.
We highly, highly recommend a stay here.
10/10
Exceptional
27 Aug 2025
Andrew
Very pleasant stay. Couldn’t fault anything. Amenities very clean & high class. Staff were impeccable. Free parking and free airport transfer. Absorbing the stunning views from your private jacuzzi on a spacious entertainment deck was an awesome experience. Totally recommend if you can afford it
Leisure Family_with_children
10/10
Exceptional
25 Jun 2025
Toni
The Carlin is indeed a 5 star property in every way, the staff and accommodation exceeded all our expectations, and we will most definitely return for a longer stay. I would recommend this truly remarkable boutique hotel to anyone traveling to Queenstown NZ.
Leisure Partner
8/10
Excellent
23 Jun 2025
Michael
Within the rooms there are two emergency exit signs which illuminate the room all night. They do not fit into a 5 star experience and are taccy. Along with this the lights within the bathroom illuminated the bedroom.
Leisure Partner
10/10
Exceptional
21 Jun 2025
Lorraine
View was spectacular, staff was very accomodating
Leisure Partner
10/10
Exceptional
17 Mar 2025
Jamie
The property is lovely and the staff are delightful. The Carlin is a pleasant walk from town and the gondola ride.
10/10
Exceptional
19 Jan 2025
Jane

Short couples break

Amazing trip. Hotel Carlin perfectly placed for wonderful views over lake and short walk into Queenstown. Faultless super clean room with wonderful bed and great shower and amenities.
Partner
10/10
Exceptional
13 Nov 2024
JANICE
The Carlin was beautiful, spotless, with state of the art amenities and a wonderful staff. Highly recommend!
Leisure Family
10/10
Exceptional
31 Aug 2024
claire
Great service from all staff.
Comfortable rooms.
Great view.
Friends_and_family Family

Location & surroundings

The Carlin Boutique Hotel
43 Hallenstein St, Queenstown, New Zealand

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The Carlin Boutique Hotel

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