Caples Court

8/10

Excellent

22 May 2026

Davydd

Good location

Family

8/10

Excellent

14 May 2026

Olga

Not much to look at from the outside, but the rooms were clean, comfortable and had a kitchenette.
Walk to the centre (although it’s a bit of a steep walk)
Car spaces are very small, but if you’re lucky you could fluke one in the street out the front

Friends

6/10

Pleasant

02 May 2026

Malinga

The carpets smelled terrible. As it was damp. Shower didn’t have a shelf to hold the shampoo or soap. Had to leave them on the floor.

Family

4/10

Poor

02 May 2026

Aaron

Our room was not very clean with mould on the window frames and cobwebs around the room. We were able to move to another room which was better although still had some mould on the bathroom window frames.

Partner

10/10

Exceptional

26 Mar 2026

Andrea

Location wise was fantastic. Very close to Queenstown mall and surrounds. Our room could have done with some maintenance but very minor issues. Would stay again. Wifi was terrible!

Partner

10/10

Exceptional

17 Mar 2026

kerry

Central location. We had garden view room downstairs from the carpark.
Kitchen had microwave and electric frypan. Good beds hot water. Clean.
Parking for cars under building was a bit tight

10/10

Exceptional

16 Mar 2026

leslie

Friendly staff

10/10

Exceptional

15 Mar 2026

Sandeep

Central location. Everything is nearby. Nice view from balcony.

Partner

10/10

Exceptional

25 Feb 2026

Brent

Great location with a nice clean large room. Nice clean, quiet & safe area.

Self

10/10

Exceptional

16 Feb 2026

April

Nice room with all the amenities. Great views and short walk to the center of town.

10/10

Exceptional

04 Feb 2026

Jere

Great location
Nice garden entrance
Clean

Friends_and_family Friends

10/10

Exceptional

27 Jan 2026

Megan

Very accommodating and great spot

Leisure Partner

8/10

Excellent

23 Jan 2026

Gail

Great location close to town and if you get one of the upper rooms you have a nice view of the town and mountain. AC/heat don’t work and there are very limited tv channels (about 5) but we didn’t suffer. Small bedroom but it’s nice to have a separate living space and kitchen.

Leisure Family

2/10

Poor

21 Jan 2026

vishalkumar

Bathroom are so small for shower 🚿 by head was touching to selling, even garbage can not open properly, and carpet was dirty,

Business Family

10/10

Exceptional

10 Jan 2026

Emma

Good location, spacious and clean room

4/10

Poor

09 Jan 2026

Troy

Rooms were very old and dated. For example, worn 20+ yr old kitchenette and bathroom, damaged couch on lounge. Very cheap pillows. I am guessing the accommodation is heavily worn and abused from winter ski users in heavy gear and loaded more to roloaded more to rough use. Be awae that images used to promote use super wide angle and the room is very small.

Friends_and_family Family

8/10

Excellent

04 Jan 2026

deborah

Location, view, clean.

10/10

Exceptional

15 Dec 2025

Craig

All was very good, very helpful, and great location.

Leisure Family

8/10

Excellent

14 Dec 2025

Dale

Property is very convenient access to Queenstown CBD free on site. Parking was great room is clean kitchenette was convenient and we had a view of the gondola from our balcony.

Leisure Partner

10/10

Exceptional

03 Dec 2025

ROY A

Room was very blezz as n the front desk helpful and the location great the bed was comfortable .

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Wanda

Gracious and helpful at reception, large clean modern studio with outstanding views, well stocked kitchen, short walk into town, churches, and library.

Partner

8/10

Excellent

16 Nov 2025

Lisa

This unit had a beautiful view! I loved how close to town it was. It had all the amenities we needed too.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Ronald

Very scenic view from the room and very close to the heart of Queenstown eateries and bars.

Leisure Partner

6/10

Pleasant

04 Nov 2025

colleen

The place was adequate. We had a nice view of queenstown and the gondola. The walk back to the hotel from town was uphill but it was a short walk either way so I was pleased with the location. The unit had everything we needed in it. I really liked we were on the ground floor as our suitcases were very heavy so we didn’t have to haul them upstairs.

Partner

6/10

Pleasant

30 Sep 2025

Noralma

Clean room although I could smell some cigarette smoking from previous guests. Great location with good access to town and off street parking. Friendly staff. Good for a short stay.

Business

10/10

Exceptional

29 Sep 2025

Alma

Clean room, friendly and helpful staff. Within 10 minute walk to shops and restaurants.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Tracy

Great location

Leisure Friends

10/10

Exceptional

02 Sep 2025

Agathon

3 night stay

We stayed 3 nights recently. The location is convenient, walking distance to town which is great especially with the traffic and parking issues in Queenstown.
Rooms are old and could use a renovation. Due to age, cleanliness can be a challenge but it was as good as it could be. All things considered we were happy with the rooms considering the location and price in comparison

Partner

8/10

Excellent

02 Sep 2025

Trish

The room had lovely views and a good location. The room was clean, but the bathroom needed a spring clean with mould in the bathroom and it was dirty in corners and around taps and in the edges of the shower. Als the motel could invest in some decent pillows. It was a good price.

Leisure Family

2/10

Poor

27 Aug 2025

Christopher

Room was nothing like picture on Expedia. Underneath building next to laundry room which was very loud. Parking was very limited. Toilet seat was falling off. Shower had no pressure and very hard to get hot water through. No natural light into room at all. Not what I thought I had booked. Very disappointed.

Business Self

6/10

Pleasant

24 Aug 2025

Danielle

Was tidy and good location.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Matthew

Great value and location for a family of 4. So convenient to have a kitchenette and refrigerator in the room

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

James

I stayed here for a week on a visit to Queenstown for both skiing shopping and adrenaline and activities and leisure and I found its proximity to the town and the easy couple of minute walk into town for Lyft tickets gear hire groceries and entertainment dining and nightlife was great

Leisure Friends

8/10

Excellent

26 Jul 2025

david

Really helpful staff ,very good

Leisure Partner

10/10

Exceptional

27 Jun 2025

Alyx

We had a great stay at Caples Court. The rooms were basic, but clean and well-stocked with everything we needed. The room was nice and warm, which was perfect for the cool winter nights. It's within walking distance to the town, and close to the bus line (super helpful!). I would gladly stay here again :)

Leisure Friends

10/10

Exceptional

24 May 2025

Anderson

Everything was perfect

Leisure Partner

6/10

Pleasant

23 Apr 2025

Sue

Property is in an excellent location. Our room was adequate for our needs although it could do with some updating as things were a little scruffy and there was small areas of mould in bathroom. Nice grass area outside room however lawns were not mowed and lots of weeds. Outside table provided was in poor condition.

Leisure Partner

8/10

Excellent

20 Apr 2025

Susan

Great location and view from room

8/10

Excellent

16 Apr 2025

Christine

As it says on the tin - we booked a small, almost windowless room and got exactly that. Site was clean and provided what we needed for a short stay.

Leisure Partner

10/10

Exceptional

14 Apr 2025

Martin

Great plav

Excellent stay at a hotel with great location!

Self

8/10

Excellent

13 Apr 2025

Sean

This was a great position in Queenstown. Our unit was a fantastic size but was very dated and had some issues. We did consider coming back for one night but didn't. We a glad we stayed here even though it had some issues.

Leisure

6/10

Pleasant

09 Apr 2025

John

Overall it was fine as a room with a bed in it. But the couch in the room had a lot of long black hair on it that showed they could do a better job cleaning between guests. The water in the shower was also temperamental and not reliably warm. Parking under the motel was free and very convenient though.

Self

10/10

Exceptional

26 Feb 2025

James

Good value

Recently stayed 4 nights. Manager and staff were very friendly and helpful. Building is a bit old, but our room was, nice, large and furnished with all we needed to prepare food and be comfortable. Bathroom was especially clean and bright and bed was comfortable.
Everything was very quiet during our stay. Nice views of the downtown area and the Skyline Gondola.

Partner

8/10

Excellent

24 Feb 2025

Janine

Reasonably priced, walk into town

8/10

Excellent

21 Feb 2025

Kevin

Good all round.Just needs some more tv channels.

Leisure Self

10/10

Exceptional

17 Feb 2025

Polly

Great location, easy to find. The car park is a little small/often full but otherwise everything was perfect.

Leisure Friends

10/10

Exceptional

04 Feb 2025

Lucinda

Very handy to transport and central attractions. Beautiful view of the village, lake and gondola from our room on the top floor.

6/10

Pleasant

04 Feb 2025

Douglas

Tough one to review:
Check-in: smooth and easy; accommodated late arrival (5)
Staff: excellent (5)
Cleanliness: clean (3)
Rooms: very small; queen size bed took up the whole room to the point where you couldn’t walk next to the bed and there were no bedside tables. Shower was smaller than a dorm room stall shower (2)
Property condition: needs capital improvements/upgrade. A/C broke during stay and not fixed; windows didn’t shut tightly; worn interior (2).
Overall: 3 stars, with potential for improvement. One of the best features is that it is a short 5-minute walk to the Queenstown center (shopping district, restaurants, activities, etc

Leisure Family

8/10

Excellent

27 Jan 2025

Thomas

Basement Room not a good option

Location was very good but the basement room we booked was more closed in than expected. Considering the price paid compared to other options in the area it was fine but we would not book this option in the future.

Partner

8/10

Excellent

18 Jan 2025

Jean

Wonderful view, easy walk to main town activities. All around great stay.

Partner

10/10

Exceptional

15 Jan 2025

Bruce

Good location

10/10

Exceptional

05 Jan 2025

Rene

Great location. Very close to downtown, restaurants and activities. Room had a partial lake view and overlooked the downtown waterfront.

Leisure Partner

8/10

Excellent

23 Dec 2024

Verified traveler

Great location and views from the room.
Basic facilities and amenities.

Friends_and_family Family

6/10

Pleasant

22 Dec 2024

Bernd

Es hat die guten Zeiten lange hinter sich

Leisure Partner

8/10

Excellent

02 Dec 2024

Corin

Good location and well provided for apartment

Partner

8/10

Excellent

01 Dec 2024

Jane

Good location close to restaurants and attractions.

Leisure

6/10

Pleasant

24 Nov 2024

Jaimee

Great location. Very dirty when we arrived. We rung after hours number and they said they couldn't do anything as they were fully booked. No offer to clean. I said I would buy cleaning products to clean it up. Next day thankfully we were offered the night for free and a deep clean. The state of the room was very disgusting. The room was great for just sleeping. Had everything we needed. Easy after hours check in.

Leisure Partner

8/10

Excellent

01 Nov 2024

Robyn

The property was central and had parking available. The room was a good size abs provided all we needed and the team members on reception were always super friendly and helpful.
We had the basement room which while big needed a bit of ventilation. The windows in the morning had a heap of condensation on them and there was a bit of a musty smell.

Leisure Family

4/10

Poor

10 Oct 2024

Andrea

The bathroom was absolutely filthy, toilet had not been cleaned in or around for a long time by,the looks of the dust and wee on the floor behind it, toilet brush covered in dust.
Drains stank of mildew and ceiling fan filthy.
At least,the bedding was clean. Heater in bedroom had no screws in feet so it was unsafe to use. Someone left their earrings on sidetable.
The only thing the cleaners did to clean when i was out was empty the bins and put a clean bathmat in..
The outside table had chairs that were wobbly so didnt feel safe to sit on.
TV was analogue and had no TV2, couch was very comfy, to sit on.
I won't stay again as bathroom was so dirty. Toilet had a mold ring around the waterline and stains from previous tenant. But i was tired and didn't like to make a fuss to complain.

Self

6/10

Pleasant

09 Sep 2024

Martin

Property is rather run down and expect way better for price. Minimal parking and they need to upgrade to a digital TV for more options including subscriptions

Leisure Family

10/10

Exceptional

30 Aug 2024

Linda

The host was so accomodating and I loved how the apartment was serviced every day.

Leisure Partner

6/10

Pleasant

24 Aug 2024

Sean

The only redeeming feature for this property is the position, being close enough to the town centre for an easy walk (hilly though if you're pushing a pram or lugging any gear, but then, it IS Queenstown). The kitchen is NOT set up for prepping family meals: two electric hotplates, one small frying pan, a poor excuse for a microwave, and a baby fridge. no real bench space, no real space at all. beds were ok, but not for the price paid. The 'Bay View' I paid extra for was only from the small kitchen window, or if you went outside on the shared walkway/deck. Don't bring a big car if you plan on parking in their underground area, it's tight! We were lucky enough to be given the motor home space right out front of the building, which easily accommodated our Ford Ranger (but right next to the open footpath), but otherwise it would have been street parking which is max 3hrs 7 days a week. Staff were pleasant and easy to deal with. Oh, the hot water was non existent on our last day, and water pressure was really poor (very unusual in NZ from many years experience). All in all, I had many options at the time of booking, but went with this apartment as it read a lot better than the reality. disappointing after 2 weeks in beautiful Cardrona Valley in a stunning 2 bedroom apartment that was cheaper!

Leisure Family

8/10

Excellent

30 Jun 2024

Alex

5-10 minute walk to town. Time dependent on whether you are walking down or back up. :)
Spacious room. Motel area, so people always coming/going on the street. But very convenient if you don't have a car. Would gladly stay here again.

Leisure Self

6/10

Pleasant

05 Apr 2024

Kalvin

It had a great view of the harbour. It looked like it needed some renovations.

6/10

Pleasant

25 Mar 2024

Michael

Short walk to city centre, quiet.

Leisure Partner

6/10

Pleasant

25 Mar 2024

John

Close to centre

Reasonable place, tired looking on outside but room was comfortable.

Partner

8/10

Excellent

22 Mar 2024

Christine

Comfy

Very useful location and unit comfy but complex in need of some repair with a dodgy entry step, and need for some garden upkeep

Partner

8/10

Excellent

20 Mar 2024

Michelle

Bathroom was difficult to use due to the very small size. The toilet sprayed water all over the seat, even when the lid was closed. Otherwise the room and property was great and perfect location to downtown

Leisure Partner

6/10

Pleasant

18 Mar 2024

Debbie

The room was great however we had to ask for wine glasses and there was no dish cloth to wash the dishes and when we asked they had no idea what I was talking about, the condiments were empty, the parking was available but very tight and difficult

Leisure Partner

4/10

Poor

17 Mar 2024

Ruth

We booked for 2 adults and a 2 year old child and were given a unit with a queen size bed being expected to sleep the child in bed with us. The manager was rude and gave us a porta cot mattress to put on the floor. There was a nail sticking up in the deck and a hole in the stairs going up to the next unit. We would never return or recommend this motel

Leisure Family_with_children

6/10

Pleasant

15 Mar 2024

Jan

The location of our room gave us a great view of the lake and the gondola on the mountain. The beds were comfortable with crisp clean sheets with either soft or hard pillows. The shower worked well. The reception staff were very friendly and we had an early check in. A short walk into main Queenstown.

The wardrobe was broken with a big sign saying it must not be used and would be replaced, but it wasn’t. The seating outside was broken and the stairs to the carpark were uneven and shabby. The fridge ice compartment was frozen solid and the missing door meant it froze everything in the fridge. We were told to turn down the thermostat and it subsequently defrosted all over the kitchen floor. The hob was very old and in need of replacement, it was also greasy/unclean so wasn’t used. Towels and milk were replaced, but very late in the day. The WiFi was very weak and the television picture was hazy at times.

Leisure Friends

8/10

Excellent

12 Mar 2024

Ross

Easy stay, everything as expected, no hassles no problems.

Leisure Friends

10/10

Exceptional

11 Mar 2024

William

easy checking in and out

6/10

Pleasant

06 Mar 2024

Ravi

A tired old motel. The location is great---close to the central part of the town and good views of the lake and the mountains---the management keeps the motel clean and provides decent amenities and I must mention that my bed was great. However, all of it does not overcome the tired old look of the rooms. The place needs a facelift, especially for the prices charged. An opportunity for a developer. I booked it from 8,000 miles away guided by limited information. Had I known the state of the motel, I would have paid a few bucks more and stayed at a better branded hotel such as the Novotel.

Leisure Self

2/10

Poor

27 Feb 2024

Steven

Caples Court had different dates for my visit than my Expedia confirmation. Wi-Fi was terrible. Had to stand by office for it to work. Shower curtain was moldy. Allergies bothered me in the room.

Leisure Family

10/10

Exceptional

19 Feb 2024

Diane

Close to town

8/10

Excellent

11 Feb 2024

Bounliueng

Close to everything.

10/10

Exceptional

09 Feb 2024

Robert

Small but very well equipped, highly recommend. If we had bought our own food, we could have stayed there for a week no problem.

Leisure Family

8/10

Excellent

04 Feb 2024

Lexie

Amazing location very walkable to the downtown. Parking was tricky even with a small car but we made it work. Nice play to stay with good wifi, amenities and views.

Leisure Family

10/10

Exceptional

22 Jan 2024

Hung Yu Elena

Friend recommended and we had cozy and relaxing time in CaplesCourt. It has stunning view from the living room. Easy to access to the city centre of Queenstown, Queenstown Hill walk track and 2mins walking distance to the airport bus station.

Leisure Family

6/10

Pleasant

17 Jan 2024

Karina

You get what you pay for...

Caples court is well located, with only a short 3 min walk to central Queenstown. The rooms were big and some had incredible views (room 2,3,4). Alas, there is no air con, and my room only had a small desk fan. My son's room had no toilet paper, my toilet seat could be lifted off easily, the fridge had left over food from a previous guest. There is some parking space under the building.

The beds were comfortable enough and quiet.

Finally, the staff could be a tad more friendly and accommodating. They seemed bored and as if they wanted to be anywhere but at work...

Friends_and_family Family

8/10

Excellent

10 Jan 2024

Paul

Nice and handy to central Queenstown, slightly hilly walk. Is a bit dated accommodation, but very tidy and well priced. We had 7 nights. Room servicing a bit random, soap appearing on day 2 and facecloths on day 4, but otherwise kept it clean. Was on a ground level, so not quite the views anticipated, but could still see the gondolas and para gliding. No cooling in summer, but seems well setup for heating in winter. Close to bus stop.
Enjoyed our stay here.

Leisure Partner

6/10

Pleasant

11 Dec 2023

Angela

The check-in experience was very poor. Despite the Expedia documentation saying check-in was from 2pm-6pm and a sign on the reception door saying it was \"open\" from 8.30am-5pm, it was unmanned when we got there. Tried to ring them and the number went to voicemail. Luckily, we were able to buttonhole the cleaners, who got in touch with the manager. After waiting 25 minutes, he eventually turned up and blithely apologised, saying he didn't know when we'd be arriving (??). Most of the time thereafter, reception was unmanned. The room was also not serviced every day, but was generally clean when we got there and the kitchen appliances all worked. The soap holder in our shower was missing. The exterior of the property had a somewhat down-at-heel look. The vegetation was overgrown/unkempt and the property looked in need of a spruce up. Is situated on top of a hill, with some very nice views, but hard to get out of the driveway.

Leisure Partner

8/10

Excellent

28 Oct 2023

jane

Close to places we wanted to go to.clean and tidy

Leisure Partner

8/10

Excellent

21 Oct 2023

Lee

Was a good location to Queenstown city center but could have used some updating. Front desk only operated until 5pm and was closed until the following morning. Parking was first come first serve and laundry facilities were adequate but pretty dirty.

Leisure Family

8/10

Excellent

11 Jul 2023

Phil

Good affordable place to stay.

Leisure Family

10/10

Exceptional

27 Apr 2023

Christine

Excellent motel. Wonderful view of central Queenstown & wharf.
Convenient walking distance to restaurants, attractions & activities. ( But somewhat a hike back up hill to hotel.)

Leisure Partner

8/10

Excellent

19 Apr 2023

Patti

Queenstown close to action

Good location, close to downtown.
Room was good. We reserved two rooms, but the property only had one on their books. After showing the clerk my email confirmation we were given both rooms.

Friends_and_family Friends

8/10

Excellent

28 Mar 2023

Jane

A great view and not expensive. Very comfortable bed.

10/10

Exceptional

21 Feb 2023

Verified traveler

Enjoyed our stay. Great location and amazing view. Staff very friendly and helpful.

Partner

8/10

Excellent

21 Feb 2023

Grace

The location is very convenient.

10/10

Exceptional

27 Dec 2022

Xiulin

Nice and valuable Motel.

Very good location and can walk to the town and skyline.
Nice and valuable motel with helpful staff, we can see the nice view of the central Queenstown and skyline Gondola.
But the Wi-Fi at the room was not very good, I will stay again next time.

Friends_and_family Family

10/10

Exceptional

23 Nov 2022

Sharon

Conveniently located near the downtown/bay area (5 minute walk). Great view of mountains, bay and gondola. Spacious, comfortable. Cornelius was a great host, kind, informative, and provided excellent tips of the area and what to see.

Leisure Partner

8/10

Excellent

13 Sep 2022

Michelle

Close to town, quiet and very warm lots of heaters and electric blankets. Was just a bit out dated and TV didn’t work but to be fair we didn’t ask for it to be fixed.

Leisure Family

8/10

Excellent

30 Aug 2022

Moira

Short staffed like all of Queenstown at this time but very helpful and friendly.
Convenient location walkable to centre and restaurants.
Very cold bathroom, not sure if the supplied fan device was supposed to be a heater.
Heater in bed room very noisy at night.
Reasonably comfortable place to stay. Great view. well supplied kitchenette.

Leisure Family

8/10

Excellent

03 Aug 2022

Matt

Close to town was bloody good

Leisure Friends

2/10

Poor

18 Jul 2022

K S

Would be a great place if it was managed well.

The hotelier was passive and had limited hours. We had to request for the room to be cleaned, tpwels and even rubbish collection. When we arrived there were dirty towels in the room and mold along all the window sills. The laundry hours were bit convient for skiers and sorry to say in winter most vistors use the ski.fields and are away between 9 to 5. It would be a great property if there was more care given. Honestly every business is strugglimg with staffing, perhaps being in resort management is not for them.

Friends_and_family Family

10/10

Exceptional

13 Jul 2022

Analyn

We liked our room so much although my children is looking for a TV cos the wifi is quite unstable. Otherwise, its great and I highly recommend.

Leisure Family

10/10

Exceptional

31 Dec 2021

James

We liked the layout of our apartment, the beds, the proximity to the town centre and the cost.

Leisure Family

10/10

Exceptional

07 Nov 2021

Deb

Very comfortable with a fantastic view!