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Novotel Queenstown Lakeside

Otago- Queenstown · New Zealand

Corner Of Earl And Marine ParadeView location

8.8/10Excellent1,002 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.6/108.6
Condition8.2/108.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Queenstown Lakeside

Centrally located on the shores of Lake Wakatipu, treat yourself to 4-star tranquillity at Novotel Queenstown Lakeside. Start your day fresh with a breath of mountain air on your balcony and a delicious buffet breakfast in the airy restaurant.

Your welcoming room awaits you to soak up Queenstown's natural beauty at the end of a great day at Novotel.

Read more about this hotelShow less

A stay at Novotel Queenstown Lakeside places you in the heart of Queenstown, steps from Williams Cottage and Lake Wakatipu. This family-friendly hotel is 0.1 mi (0.2 km) from Church of St Peters and 0.2 mi (0.3 km) from Cookie Time Cookie Bar.

Stay in one of 273 guestrooms featuring LCD televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out.

Planning an event in Queenstown? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Qualmark Sustainable Tourism Business Award LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: NZD 100 per night

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve access to the heated pool
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately NZD 37 for adults and NZD 19.00 for children
    • Valet parking fee: NZD 50 per night (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: NZD 20 per day
    • Credit card charges are subject to a surcharge of 2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    Korean

    Japanese

    English

    Chinese (Mandarin)

    Italian

    French

    Spanish

Nearby attractions

Williams Cottage 0.1 km / 0.1 mi
Lake Wakatipu 0.1 km / 0.1 mi
Queenstown Gardens 0.1 km / 0.1 mi
Queenstown Beach 0.2 km / 0.1 mi
Church of St Peters 0.2 km / 0.1 mi
Cookie Time Cookie Bar 0.3 km / 0.2 mi
Queenstown Mall 0.3 km / 0.2 mi
Toi o Tahuna 0.3 km / 0.2 mi
Queenstown Ice Arena 0.3 km / 0.2 mi
Skycity Queenstown Casino 0.3 km / 0.2 mi
Creative Queenstown Arts & Crafts Market 0.4 km / 0.2 mi
Fear Factory Queenstown 0.4 km / 0.2 mi
Steamer Wharf 0.4 km / 0.3 mi
SKYCITY Wharf Casino 0.5 km / 0.3 mi
TSS Earnslaw Steamship 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 273
  • Number of floors (main building): 3
  • Twin rooms: 172
  • Double rooms: 92
  • Suites: 3
  • Triple rooms: 6
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • City centre
Show 56 more facilities & services
  • Nearest Bus / Metro Stop
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Ski storage
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Fax
  • Children playground
  • TV lounge
  • Hot tub
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Picnic
  • LGTBIQ friendly
  • Early departureExtra charge
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
  • Ski pass
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 26 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable9 photos

    Novotel Queenstown Lakeside

    DOUBLE TWO DOUBLE BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • TV
    • Electric Kettle
    • Housekeeping
    • Hairdryer
    • Shower
    • Bathroom
    • Smoke detector
    • Toiletries
    • Alarm clock
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 26 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable5 photos

    Novotel Queenstown Lakeside

    DOUBLE QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Alarm clock
    • Disability-friendly bathroom
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Ironing set
    • Smoke detector
    • Mini fridge
    • Electric Kettle
    • Housekeeping
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-2

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 26 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable7 photos

    Novotel Queenstown Lakeside

    Room KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Housekeeping
    • Electric Kettle
    • Hairdryer
    • Shower
    • Bathroom
    • Smoke detector
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Alarm clock
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Electric Kettle
    • Housekeeping
    • Smoke detector
    • Toiletries
    • Alarm clock
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEW • 1 Bedroom • 26 m²ROO.VN-1
    Room MOUNTAIN VIEWPhoto unavailable12 photos

    Novotel Queenstown Lakeside

    Room MOUNTAIN VIEW

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN-1

    Room amenities

    • Shower
    • TV
    • Tea and coffee making facilities
    • Mini fridge
    • Electric Kettle
    • Housekeeping
    • Smoke detector
    • Toiletries
    • Alarm clock
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Bathroom
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK-2

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEW • 1 Bedroom • 26 m²ROO.VN
    Room MOUNTAIN VIEWPhoto unavailable9 photos

    Novotel Queenstown Lakeside

    Room MOUNTAIN VIEW

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Room amenities

    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Shower
    • Hairdryer
    • Balcony
    • TV
    • Toiletries
    • Alarm clock
    • Bathroom
    • Smoke detector
    • Housekeeping
    • Electric Kettle
    • Mini fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEW • 1 Bedroom • 26 m²ROO.LK
    Room LAKE VIEWPhoto unavailable9 photos

    Novotel Queenstown Lakeside

    Room LAKE VIEW

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Alarm clock
    • Toiletries
    • Individually adjustable heating
    • Electric Kettle
    • Housekeeping
    • Smoke detector

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 26 m²ROO.2D-1
    Room TWO DOUBLE BEDSPhoto unavailable8 photos

    Novotel Queenstown Lakeside

    Room TWO DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-1

    Room amenities

    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping
    • Electric Kettle
    • Smoke detector
    • Toiletries
    • Alarm clock
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    QUADRUPLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO-1

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEW • 1 Bedroom • 26 m²ROO.LK-1
    Room LAKE VIEWPhoto unavailable8 photos

    Novotel Queenstown Lakeside

    Room LAKE VIEW

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK-1

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Alarm clock
    • Toiletries
    • Smoke detector
    • Housekeeping
    • Electric Kettle

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN-2

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-2

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 32 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable12 photos

    Novotel Queenstown Lakeside

    APARTMENT ONE BEDROOM

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Ironing set
    • Bathroom
    • Hairdryer
    • Shower
    • Electric Kettle
    • Housekeeping
    • Smoke detector
    • Toiletries
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Alarm clock
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Novotel Queenstown Lakeside

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Queenstown Lakeside

8.8
Excellent
1,002 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.2 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
31 Jul 2026
Iva
Needs heating turned on
10/10
Exceptional
22 Jul 2026
Andrea
The hotel was close to everything and within walking distance. The rooms were clean a little run down, but it was clean and comfortable and quiet at night. The breakfast was nice and hot.
Partner
10/10
Exceptional
20 Jul 2026
David
Perfect choice of location for our city stay as everything was walking distance. Would definitely recommend for those who want to spend some time in CBD without hiring a car. Breakfast was food. Good variety and longer opening hours.
Friends_and_family Family
10/10
Exceptional
18 Jul 2026
Mark
Staff were very friendly and Hotel is in a great location. Could walk everywhere.
Partner
10/10
Exceptional
17 Jul 2026
Charles
Great location.
Family_with_children
4/10
Poor
13 Jul 2026
lynne
the hotel is in a prime location, yet it is in a terrible condition, ripped carpet in hallways, cracked bathroom sink, tap filter blew out as hadnt been cleaned, toilet roll holder falling off the wall, rip in curtain. I would suggest being more mindful of what the visitors want to do. Like i spent the same amount as others to have the room but i wanted to sleep and rest, I was put in the middle of families with little kids who screamed in the rooms and ran up and down the hall way from 6.30am to late at night. I was really disappointed that when i shared this i was told it is the school holidays - so what they should say is in their marketing they only prefer to accommodate families and anyone wanting anything else hard luck. I spent thousands and came home exhausted still.
Self
10/10
Exceptional
06 Jul 2026
Gregory
The location is perfect, the people were great, food was great, but the hotel could use a renovation...
Family_with_children
10/10
Exceptional
05 Jul 2026
Hung-I
Good price and location, this is a very nice place to stay.
Friends_and_family Family
8/10
Excellent
29 Jun 2026
Bernadette
Breakfast was fantastic. Location excellent.
Negative was I tried to get soy milk for the complimentary tea and coffee and they would have charged me but it should be complimentary. Not everyone can have dairy milk.
8/10
Excellent
28 Jun 2026
Satoko
The hotel was clean, although it felt a bit old. One of the bathrooms had a mouldy smell, which was unpleasant.

The location was excellent and within easy walking distance of the town centre, which was perfect for my elderly family members.

I had requested connecting rooms, but instead we were assigned rooms about five doors apart. I also contacted the hotel about a lost item, but it took 4–5 days to receive a response.

The hotel only offered valet parking, which cost $50 per day. It would have been nice if they had offered on-site self-parking as an option.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Deidre
Excellent location, close to town with a lovely walk on the waterfront. Near to great restaurants and fabulous shopping spots.
Partner
8/10
Excellent
26 Jun 2026
Sunru
Oo
Family
8/10
Excellent
20 Jun 2026
Janean
Front desk was spectacular. His name is Henao. He was kind, patient and understanding as there was many customers there. Also, Joshua was the valet and took care of loading and unloading our car.
Family_with_children
6/10
Pleasant
12 Jun 2026
Glen
Check in was running an hour late. Room was clean but bathroom needs an upgrade. Spa unavailable as booked. Staff friendly but couldn't really help with the one of the rooms being unavailable at the check in time.
Valet was busy so make sure you're not in a hurry for your vehicle
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
Jason
Great location - easy with bar and restaurant
Self
10/10
Exceptional
03 Jun 2026
Cem
Great friendly staff, valet service is great. Comfy beds and great location A+++
Partner
10/10
Exceptional
02 Jun 2026
Peter
We will not hesitate to revisit in the future, perfect location for everything, helpful staff, spotlessly clean, nice restaurant (although only used for breakfast on our departure day as Queenstown has so much to offer!).
Only improvement would be to refurbish the outdated bathroom, that said it did the job.
Partner
10/10
Exceptional
30 May 2026
Bruce
If you're visiting Queenstown, this is absolutely the best location. It is an easy walk to all the best restaurants and attractions. And the Thrifty car hire is right across the street. We stayed for a week. We hired a car for the last three days to do some day trips. We found overnight car parking on the street but you have to pay after 9am.
Some of the hotel's facilities need some work. In the laundry, 3 of the 6 machines were out of order. And the spa was out of action. We went to the outdoor hot pools up by the gondola.
We would definitely stay here next time if we come to Queenstown again.
Partner
4/10
Poor
20 May 2026
Lakhwinder
Breakfast was excellent but amenities were bad . Not even a small water bottle in the room . Just left empty jug with a note to fill it from water station.
Friends_and_family Family
10/10
Exceptional
20 May 2026
Kyla Mae
Staff were all great. Breakfast was great. Valet service was great. Only negative would be the bathrooms are a bit outdated. Otherwise a great stay & we would recommend
Family_with_children
10/10
Exceptional
04 May 2026
paul
We really enjoyed our stay at the Novotel Queenstown Lakeside overall. The room was cared for daily with clean towels(if needed) and bed made. The hotel itself is situated at the edge of the lake by a wonderful botanical garden. The staff was welcoming and helpful. We didn't need to interact with desk help much after check-in. definitely a great recommendation for staying in Queenstown.
Partner
6/10
Pleasant
03 May 2026
Janet
Our greeting on arrival was poor. We felt like we were imposing. Apart from reception staff all others were super friendly and very helpful. Hotel needs some love. Our room was clean and bed very comfy.
Partner
10/10
Exceptional
01 May 2026
Dannielle
The room was modern and clean. Very conveniently located in the heart of town, but also quiet. Staff were very friendly and helpful and were able to store our luggage after checkout. Staff were helpful recommending sights and transport options.
Family
10/10
Exceptional
30 Apr 2026
Caren
Good location within walking distance to attractions and restaurants and shopping
Partner
10/10
Exceptional
14 Apr 2026
NITEEN
No 1 staff , very help full anytime ❤️
Family_with_children
6/10
Pleasant
11 Apr 2026
Robyn Maree
Breakfast was good. Very old and dated hotel in need of a revamp. Beds were lovely and ideal location. Just needs a renovation. Bathrooms and carpets pretty ordinary
Self
10/10
Exceptional
08 Apr 2026
Christopher
Amazing location, wonderful breakfast
Family_with_children
10/10
Exceptional
06 Apr 2026
Elamin
Central location and clean hotel rooms.
Partner
6/10
Pleasant
04 Apr 2026
Felicia
We had an issue where I was accidentally charged extra fee on checkin. When I asked about it, I was told it was a mistake. Management was informed with no response. This is a nice hotel and accidents happen but if I hadn’t asked, I would have been out a significant amount of money.
Friends_and_family Family
8/10
Excellent
03 Apr 2026
Megan
The room was not very clean
2/10
Poor
24 Mar 2026
ROBERT MEG
The room -327 was so tiny, too hot, too noisy and the air cooler did not work. We opened the window and door and the cigar smoke from someone downstairs just was awful, we had to close it and been so hot.
The breakfast buffet was lovely and the cappuccino. The bar downstairs overlooking the lake is cool and nice! Have a bottle of the Roaring Meg wine from NewZealand…. Go to Walters Station on the Earnslaw!
Partner
10/10
Exceptional
20 Mar 2026
Tony
Excellent location, close to the lake, restaurants and cafes. Friendly and approachable staff, clean rooms.
10/10
Exceptional
14 Mar 2026
Brian
Clean comfortable and quiet
Partner
10/10
Exceptional
13 Mar 2026
Sven
Clean, helpful and close to downtown
10/10
Exceptional
11 Mar 2026
Michael
Such an amazing stay, perfect!
Partner
8/10
Excellent
05 Mar 2026
Christine
Excellent location next to the waterfront and shops, restaurants and bars. Breakfast buffet is with it for value. Check in a bit slow, rooms tidy and services daily. Would recommend.
Friends
10/10
Exceptional
03 Mar 2026
Shawn
Wonderful place, inside and out. Great location right next to the Queenstown beach.
Partner
10/10
Exceptional
26 Feb 2026
Sharon
Location excellent
Staff very friendly and helpful
Hotel very clean
Family
6/10
Pleasant
24 Feb 2026
Nick
Room was level 1 accessible room with a view of car park. Staff were talking in the car park regularly.

Room was fine, service fine. Felt expensive for what I got.
6/10
Pleasant
05 Feb 2026
Vicky
It needs an update, especiallythe bathroom. The staff were really nice.
Leisure Family
10/10
Exceptional
01 Feb 2026
Sue
Great room, quality linnen and towels, great service
Partner
10/10
Exceptional
30 Jan 2026
Byron
Great location.
Leisure Partner
8/10
Excellent
27 Jan 2026
Simon
Amazing location, good size rooms, comfortable bed, friendly staff, very close to cafes, restaurants and attractions.
Leisure Self
8/10
Excellent
23 Jan 2026
Michael
Happy with our room for a three night stay. Close to everything in town. If self driving, be prepared for street parking 500m away up a steep incline.
Leisure Partner
8/10
Excellent
21 Jan 2026
Carla
Location 10/10
Self
4/10
Poor
21 Jan 2026
Pritpal Singh
Location is 10/10 but hotel needs a facelift. Staff is not very accommodating so be prepared for No to everything even if it’s a standard among other hotels.
Leisure Family
10/10
Exceptional
16 Jan 2026
Andrew
Clean room, close to dinning, beach and park.
10/10
Exceptional
15 Jan 2026
Susan
Room was immaculate, lots of complimentary toiletries, lovely fluffy towels including huge bath sheets; both beds had 4 pillows and nice light duvet for time of year; good supply of multiple blends of tea and coffee; plenty wardrobe and drawer space; ate at restaurant last night, meal very nice and reasonably priced.

Due to mobility issues, on booking l asked for a ground floor room with a walk in shower and this request was fulfilled.

Thank you for a wonderful stay during our visit to Queenstown, New Zealand.
Leisure Family
6/10
Pleasant
14 Jan 2026
Tracy
Great location and excellent customer service. But facility is a bit old in the room we stayed.
8/10
Excellent
11 Jan 2026
kelly
Great location, nice gardens
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
Ramesh
Room was ok but could have been better. Good location, service was excellent, especially Jake from Concierge, who did an outstanding job by providing alternative option for us to visit Milford sound when no one was able to do it. Breakfast was excellent and the location was very convenient.
Leisure Family
10/10
Exceptional
08 Jan 2026
Donna
All of the above as well as a thoughtful anniversary dessert plate
Partner
6/10
Pleasant
05 Jan 2026
Lora
Nice breakfast, good location
10/10
Exceptional
05 Jan 2026
Nik
Spotless and super convenient location
10/10
Exceptional
30 Dec 2025
Howard
The Novotel was a nice hotel. Friendly staff. It suited our needs. It was walking distance to the lake and shopping. We felt safe walking out at night. The room was clean and had a small walkout balcony. Would definiteky stay there again.
Leisure Family
6/10
Pleasant
27 Dec 2025
Ankur
Room and property generally needs upgrade.
Leisure Family_with_children
10/10
Exceptional
16 Dec 2025
Carol
Check-in was easy enough, even though I had checked in on-line but when I got to hotel, their system was facing issues so I ended up checking in in person. Also there were issues with the system because the keys didn’t work after the first time so I had to get them to fix it twice.
The room was good, quiet, bed comfortable. Generally the hotel was good but looking a bit tired in parts. The location was perfect for walking to the lake and shops and restaurants. On-site parking was expensive so we had to find somewhere a bit further from the hotel. All in all it was a very good place to stay in lovely Queenstown.
Partner
10/10
Exceptional
13 Dec 2025
Colby
All around amazing
Leisure Self
10/10
Exceptional
13 Dec 2025
Biljana
Great location - convenient and central. Friendly staff. Safe location. Recommend and will stay again.
Leisure Self
8/10
Excellent
10 Dec 2025
James
The room was a bit tired but the staff throughout the hotel were great, helpful and always friendly and welcoming!
6/10
Pleasant
08 Dec 2025
Herbert
We had a room facing the street entrance. It was very noisy in the night with late night revelers and garbage trucks. If you stay here, ask to not have a room facing the street. Also, at checkout, they asked for more money, stating that they had not charged us enough.
Partner
10/10
Exceptional
08 Dec 2025
Dillon
Super convenient location to downtown
10/10
Exceptional
07 Dec 2025
Nicole
We had a quick stay but it was exactly what we needed.
Leisure Friends
8/10
Excellent
03 Dec 2025
David
Great location. Clean room. Only knock would be the noise from the hallway passes directly to room, which was inconvenient as we were the first room from the elevator.
Friends_and_family Friends
8/10
Excellent
30 Nov 2025
Aaron
Pros: great central location, good views, front desk and concierge friendly and helpful.
Cons: carpet seen better days, bathroom needed an upgrade, paid \"barrista coffee\" at breakfast undrinkable.
10/10
Exceptional
13 Nov 2025
Maree
Very clean and friendly staff
8/10
Excellent
13 Nov 2025
Jeremy
Nice breakfast
8/10
Excellent
06 Nov 2025
Ho Kyung
Clean but showing its age. Friendly staffs
Leisure Partner
10/10
Exceptional
06 Nov 2025
FARIBORZ
Friendly staff and a very clean place to stay at
Leisure Family
8/10
Excellent
03 Nov 2025
Anne-Maree
Friendly and helpful staff and excellent amenities. A lovely hotel to stay in. Very relaxing
Leisure Partner
6/10
Pleasant
28 Oct 2025
Susanne
Arrived late to check in & was put on the lower floor.
Bathroom was narrow shower over bath & outdated.No parking available.
Have stayed at this hotel before & was in a higher renovated room.
Friends_and_family Friends
8/10
Excellent
25 Oct 2025
Roger

We were expecting more

We were expecting more. The decoration was dated and starting to show it. The bath was worn, shower was good. Breakfast was excellent but again the tables and chairs were old and starting to fall apart. For the price it was not value for money. A travel lodge could have been better.
Partner
8/10
Excellent
24 Oct 2025
nadine
- even though slightly outdated, Great spot, great views, good facilities, room serviced every day. Parking is an issue - very expensive to park at hotel or on streets close by.
Leisure Family
8/10
Excellent
21 Oct 2025
Martin
The Novotel had a nice charm to it. The location was perfect and all the staff we came across were very friendly and helpful.
Leisure Family
10/10
Exceptional
19 Oct 2025
Julie
Great staff, so helpful and friendly. The property is in an excellent location.
Leisure Partner
10/10
Exceptional
13 Oct 2025
sean
Staff go above and beyond to help the guests, extremely impressed by the extra efforts that staff went to when an elderly couple in the restaurant needed assistance, big shout out to Nancy (hope I got her name right) with helping this couple out, and while doing so she didn't miss a beat with attending to the rest of the guests. Highly recommend the restaurant.
Business
10/10
Exceptional
13 Oct 2025
Kevin
Loved the room
Self
10/10
Exceptional
10 Oct 2025
Kaitlyn
There was an issue with the water at the hotel due to council works outside, meaning our check-in time was a little later and out of their control. Despite this, staff were attentive, helpful & called to inform us as soon as our room was available. Perfect spot for families with the big Queenstown playground just outside & the cherry blossom lined streets and sitting area outside were such a treat! Tidy & comfortable room for our family of 4.
Leisure Family_with_children
8/10
Excellent
05 Oct 2025
Elwyn
Excellent location. Property is a bit tired, carpet in the hallways need a change. Staff are excellent but no one answers their phone even though I tried many times and all the different areas. No answer from anyone.
Breakfast buffet is excellent, rooms are nice, beds are very nice, bathroom bit small.
Leisure Family
8/10
Excellent
03 Oct 2025
HAN
On the first night, there was no hot water. After asking the front desk, they said the water heating system wasn’t hot enough and that they were fixing it. We waited for an hour before we could finally take a shower with hot water. Another day, there was a complete water outage, and the hotel didn’t inform guests in advance. The shower water was also unstable — sometimes hot, sometimes cold — probably because the equipment is too old. However, the hotel staff and location were both excellent.
Leisure Family_with_children
10/10
Exceptional
30 Sep 2025
David
It was excellent.
8/10
Excellent
30 Sep 2025
Neil
The Novotel Lakeside's best feature is its location - the easy access to the many restaurants and bars is perfect. The rooms are small and dated but clean. Parking is a nightmare - I'd suggest paying for valet but book in advance. The area around the hotel is as safe as anywhere in the world.
Leisure Partner
10/10
Exceptional
29 Sep 2025
Shane
Location is exceptional, right next to the lake and Queenstown Gardens. A short walk to town, and our room had the most amazing view. Cannot wait to return.
Leisure Family_with_children
10/10
Exceptional
28 Sep 2025
Siu Wang
Everything nice and the room a bit small
Friends_and_family Family
6/10
Pleasant
25 Sep 2025
Ankush
Staff need to be more co operative as you are travelling as a tourist so you may not aware all the processes
Leisure Family_with_children
10/10
Exceptional
18 Sep 2025
Davin
Great all round
Leisure Partner
8/10
Excellent
15 Sep 2025
Deborah
Terrific staff super friendly and helpful
Leisure Family
10/10
Exceptional
13 Sep 2025
Roxanne
I love the mountain view from our room.
Leisure Family
2/10
Poor
11 Sep 2025
Angelo Dela
Theres is no free parking, the waiting period for check in are worst. The Restaurant staft are very slow.
6/10
Pleasant
03 Sep 2025
Christopher
Location was amazing, seemed a little run down. Overall great location.
Leisure Partner
10/10
Exceptional
03 Sep 2025
Brooke
Nice large bed, tidy room with great amenities. Close walking distance to town & lake. Would happily stay again
Leisure Partner
8/10
Excellent
03 Sep 2025
Carl
Great hotel in a great location.
Leisure Partner
8/10
Excellent
02 Sep 2025
Katherine
The breakfast buffet is expensive and was not good at all. Also, the rooms are quite small.
Leisure Family_with_children
10/10
Exceptional
01 Sep 2025
Tara
Nice location easy to access the town and transport options. Right on the lake. My second time here. Still could do with and upgrade of the rooms slightly dated but clean and all you need when you’re only sleeping there between adventures.
Leisure Self
6/10
Pleasant
31 Aug 2025
Jade
Great location but limited parking. Need to book the jacuzzi, very small and limited things indoors for kids.
Leisure Family_with_children
10/10
Exceptional
30 Aug 2025
MING ANN
Pretty decent hotel although the decor was bit old and dated, but very safe, clean and convenient area
Leisure Self
6/10
Pleasant
29 Aug 2025
Kimberley
Stay was ok, Room was nice with a nice veiw of the lake. We had to wait over an hour to check in, our check in time was 2pm but the room wasn’t ready until after 3. This was frustrating as it was pouring with rain outside and we were waiting with kids.

Probably wouldn’t stay here again because of that.
Leisure Family_with_children
8/10
Excellent
28 Aug 2025
Sam
Great location
4/10
Poor
26 Aug 2025
Laarni
Very close to the lakeside, cafe & restaurants.
However, dated hotel with bathroom facilities need upgrade. Poor front and housekeeping services. Excellent service from the porter ‘Agustin’. Hope they can improve as location is excellent!
Leisure Family
8/10
Excellent
22 Aug 2025
Shane
Great place to stay with your family, laundry rooms (2-either side of building- inside)
Great buffet breakfast, great bar area.
Leisure Family

Location & surroundings

Novotel Queenstown Lakeside
Corner Of Earl And Marine Parade, Queenstown, New Zealand

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Novotel Queenstown Lakeside

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