The Dairy Hotel Queenstown A Naumi Chapter

10/10

Exceptional

02 Aug 2026

Lila

Absolutely loved everything about this hotel from the gorgeous furniture, comfortable beds, complimentary snacks and breakfast to early check in. So close to everything! I’ll never stay anywhere else

10/10

Exceptional

27 Jul 2026

Kylie

Really cute boutique hotel in a fantastic central location, with very short walk to centre of town. Loved all the little additions, including complimentary happy hour in front of the fire. Wouldn't hesitate to stay here again.

10/10

Exceptional

14 Jul 2026

Sally

This hotel is something special! The decor, the ambience, the location. Also having free mini bar, free happy hour and free breakfast was such a nice touch! Close to the gondolas and to main town square. The room was spacious and had beautiful views of the mountains. Do not hesitate to stay here - you will not be disappointed!

Partner

10/10

Exceptional

14 Jul 2026

Christina

We were incredibly impressed with the service and attention to detail of everyone who worked at the Dairy. They went out of their way to make sure all our needs were met. This includes packing breakfast for us when we had an early excursion and even doing a load of laundry for us the night before we left. We spent several hours in the common room reading and raiding the complementary snacks. It was lovely to settle down for a few hours on a sofa rather than a hotel bed. The location is amazing…5 minutes up the hill for the gondolas and 5 minutes down the hill for center of town. My only regret is that I forget to ask where to get the apricot and lemon preserves they had at breakfast.

Thank you for a great stay! We hope to visit again someday.

Partner

8/10

Excellent

11 Jul 2026

Zoe Olivia

Very unique little hotel, very accommodating and homely with many included food and beverages included in stay.

Friends

10/10

Exceptional

10 Jul 2026

Candice

Beautiful comfortable rooms. The staff are really helpful, friendly & the happy hour next to the fire is a great way to unwind after skiing.

Hotel is in the middle of the city near everything. Lots of skii/hiking shops, a vast array of restaurants, cafes & pubs.

Partner

10/10

Exceptional

15 Jun 2026

Mirjana

Great Location, great breakfast and fabulous large room, staff are excellent, highly recommend a stay here.

10/10

Exceptional

13 Jun 2026

Jayson

The service was very personal, enjoyed the happy hours drinks and nibbles , the spa was always hot . Varied choice for breakfast . Great location for access to Queenstown

Family

10/10

Exceptional

11 Jun 2026

Carl Clifford

Awesome location, awesome staff, awesome rooms.
Really enjoyed my stay here with my wife. Great place to meet new people in the evening with happy hour with other guests.
100% be back again.

Partner

10/10

Exceptional

02 Jun 2026

Simon

Warm cosy close to everything g

10/10

Exceptional

13 May 2026

Judith

We were allowed to leave our bags before and after check in, which was really nice. Great location, short walk to town center. Breakfast , happy hour and chocolate all included.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Jeanne-Marie

Nice location near the gondola helpful staff comfortable rooms

Family

10/10

Exceptional

18 Apr 2026

Paul

Great location, nice rooms! Perfect place to stay in Queenstown for a couple.

10/10

Exceptional

17 Apr 2026

Mary Quinn

Clean room, lovely breakfast

10/10

Exceptional

22 Mar 2026

Richard

Great property, wonderful staff.

10/10

Exceptional

19 Mar 2026

Joanne

Staff remembered our preference for wine when we returned

Partner

10/10

Exceptional

15 Mar 2026

Joanne

Beautiful hotel with delicious breakfast and happy hour in great location

10/10

Exceptional

14 Feb 2026

Helene

I loved my stay at the Dairy Hotel in Queenstown.
The bed felt incredibly comfortable.
I slept so well.

The little extras made the place feel very special.
You had clearly thought about everything.
I had everything I needed for a relaxed stay.

The hot tub was a real highlight.
It felt amazing in the evening after a long trek.
Warm, quiet and deeply relaxing.

You created a welcoming space.
I would happily return.
I would strongly recommend staying here.

8/10

Excellent

07 Feb 2026

Donna

Very friendly staff. Happy hour and breakfast were nice perks

Leisure Self

10/10

Exceptional

13 Jan 2026

Gina

Our 3 night stay was nothing short of amazing. Lived everything about it. The location, the style, the breakfast, the spa, the happy hour where you meet new friends. The lollies and chips, the wine and beer, the quietness, the closeness to the centre of town. We loved it!

Partner

10/10

Exceptional

07 Jan 2026

Daniel

Room is extremely comfortable and spacious. Loved our stay. Very hospitable, relaxing and enjoyable. Happy hour is a great bonus and the location is perfect! Will come back again

Partner

10/10

Exceptional

18 Dec 2025

Ka Yu

Great location - just a street away from all the main hub by the lake side
I have stayed at the Central hotel by the same group in my same trip, I think this one the location is even more central
Clean room, love the amenities and the complimentary snacks
Great service, the staff have been very helpful

However, beware if you are staying at rooms close by the street - the noise from pedestrians passing by talking and the rubbish truck coming by at three in the morning was not nice

Leisure Self

10/10

Exceptional

25 Nov 2025

Mark

the little details were what stood out, the amenities in the room, the offerings in the bar and lounge and the spa. Plus I loved the artwork and design. Highly recommend it for people who love staying in a boutique hotel

Partner

10/10

Exceptional

16 Nov 2025

Robert

Such a cosy, clean and welcoming place to stay. No negative comments at all. Recommend to anyone. All staff super friendly. Thank you

10/10

Exceptional

08 Nov 2025

Sharon

Pleasant stay. Thank You

10/10

Exceptional

17 Oct 2025

Ian

Lovely hotel with lots of lovely touches, so well located for everything, just the parking is a bit of a pain

Leisure Partner

10/10

Exceptional

14 Sep 2025

Kat

The Dairy Private Hotel was the perfect location, just a block from the gondola, a couple blocks from the Center for all my tour pick ups, and also center of town for shopping and dining. Location was important to me as a solo traveler. No need to take an Uber anywhere.
It was more like a bed and breakfast hotel with it's warm and cozy charm. Breakfast was included. They also have daily wine and cheese happy hour around the living room fire place, where I met and chatted with many nice travelers from all over the world.
The staff was exceptional and my room was clean.
I would highly recommend this hotel.

10/10

Exceptional

22 Jul 2025

Vasanti

I liked everything about this hotel. Staff were friendly, rooms clean and beautiful, convenient location, free happy hour..will definitely stay there again.

Family

10/10

Exceptional

18 Jul 2025

M X

Boutique hotel with complimentary mini bar, complimentary happy hour with complimentary wines, which were excellent!

Rooms are spacious, pricing very affordable. Onsite parking, 3 mins walk to the Snow Centre. All round excellent stay.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Sandra

We had a very enjoyable stay at the hotel.
We particularly liked ‘happy hour’ catch up with other guests as well as the coziness of the hotel.
The location was perfect too!

Leisure Partner

10/10

Exceptional

20 May 2025

Joyce

I love the decor of the hotel and its proximity to town centre.

Leisure Partner

10/10

Exceptional

08 May 2025

Karen

What an amazing place to stay, room was very funky with wallpaper on the ceiling. It was great to have a complimentary mini bar. The free happy hour was a great way to meet other travellers and discuss plans for the upcoming days. I would highly recommend this accomodation!

Leisure Partner

10/10

Exceptional

20 Apr 2025

Chris

Thanks for a great, easy stay.

10/10

Exceptional

13 Apr 2025

Siobhan

Honeymoon Stay

Great stay on our honeymoon, the hotel went the extra mile with wine, sweet treats and a lovely note. Happy hour was great, wine, beer, soft drinks and yummy meats and cheeses 5-6pm. Great location, only downside is lack of free parking/only 4 spaces but payable parking is nearby so nothing drastic.

Partner

10/10

Exceptional

12 Apr 2025

Kathryn

The hotel was wonderful. Located very close to the bus stop, cafes, restaurants and shops. It was very clean and spacious. The complimentary snacks and soft drinks as well as complimentary happy hour was a lovely addition. We felt very comfortable and welcome. We also enjoyed the hot tub with a beautiful view.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Richard

I liked the complimentary happy hour, not something normally offered

Leisure Partner

10/10

Exceptional

18 Mar 2025

Derek

The Dairy Private Hotel was our favourite accommodation of our whole south island trip. The staff were the most helpful, gave us a tour of all the amenities upon arrival, made sure we were well looked after and even gifted us a treat for our honeymoon! They do a happy hour 5-6pm each day and put out snacks and wine for the guests to enjoy in the lounge. Breakfast was simple and of excellent quality. The art deco theme of the hotel made us love returning to it after a day of sightseeing. The only con is the parking situation - there's not a lot of it at the hotel and it costs extra. However, they do have extra spots in the multi level carpark on Man St that we were able to use for the same cost.

Leisure Partner

10/10

Exceptional

01 Mar 2025

Kirk

Absolutely first class hotel in perfect location.
Incredibly attentive staff.
THE place to stay in Queenstown.

Leisure Partner

10/10

Exceptional

26 Feb 2025

mary

We so enjoyed this hotel. The location, amenities and staff were all tops. It was great having breakfast included as well.Highly recommend!

Leisure Partner

8/10

Excellent

22 Feb 2025

Debbie

Lovely small boutique hotel

Lovely small boutique hotel, continental breakfast was great, staff were helpful and friendly. Room was nice, included snacks and drinks were welcome. Hot tub with fab mountain view. We recommend you stay here, if you arrive by car make sure you book a space directly with the hotel as parking in area is more tricky (although the is a public car park nearby)

Partner

10/10

Exceptional

10 Feb 2025

Marc

Lovely hotel and highly recommend. Hot tub was fantastic and loved all the lovely attention to detail. We kind of missed happy hour as we didn’t know about it but got the last ten mins and looked fab. Think there was complimentary hams and cheeses etc which would have been a yummy treat. Great hotel, right in the heart of Queenstown. We didn’t realise you need to let them know ahead of booking if you need a parking space but wasn’t an issue for us. It does cost an additional $20, not a negative but just something to be aware of.

Leisure Partner

10/10

Exceptional

07 Feb 2025

Kirk

Most welcoming and comfortable place we stayed in all of New Zealand.

Leisure Partner

10/10

Exceptional

29 Jan 2025

Lisa

Really lovely small hotel. Great location, gorgeous room, friendly and helpful staff and lovely lounge to have a glass of wine or a cup of tea and meet fellow guests. Would definitely stay here next visit to Qtown

Leisure Partner

10/10

Exceptional

24 Jan 2025

Kristyn

Fantastic experience all around!

Leisure Self

6/10

Pleasant

31 Dec 2024

Verified traveler

Nice but pricey

This is a tricky review to write, because we did enjoy the endearing hosts at the hotel and the quirky decor, happy hour, snacks and fridge in the room, and perfect location of the property. However, we have stayed in many 5-star hotels and this is one of the most expensive. At these prices, one expects amenities above and beyond. For example, there were no bathrobes or luxury amenties in the room, no turn-down services, makeup mirror, no concierge to help with bookings and local advice, etc. Many of the things you come to expect at this price point were simply lacking. We did have a lovely stay nonetheless--just be prepared for the price and enjoy.

Partner

10/10

Exceptional

17 Dec 2024

Josee

Great location friendly staff great happy hour close to shopping and dining
Must be able to walk stairs going down to shopping and restaurants

Leisure

10/10

Exceptional

15 Dec 2024

Michelle

Best of the best!

Friendly staff, excellent appointments, prime location, wine and nibbles happy hour- best of everything in one accommodation!

Friends_and_family Friends

10/10

Exceptional

13 Dec 2024

Nag-Bushan

I was at The Dairy twice. 3 nights before my Routeburn Track and 2 nights after. It's one of the loveliest places I have stayed at. Excellent staff, comfortable bed, 24 hour access to tea, coffee and snacks, as part of stay. A happy hour between 5 and 6 p.m. and decor that is subtle, yet warm. A 2 minute walk down to the heart of Queenstown. - super convenient to everything. I highly recommend The Dairy.

Leisure Self

10/10

Exceptional

11 Dec 2024

Alex

Great stay, loved it.

Super comfortable, nicely decorated room. Great location, really central but also peaceful. Beautiful views. Staff were amazing, helpful, and went the extra mile. Loads of special touches like the happy hour, pick and mix etc that make you feel so welcome. Would definitely recommend.

Partner

10/10

Exceptional

18 Nov 2024

Denise

Highly recommend

I travel a lot and honestly one of the nicest places I have stayed. it's quirky, different but in the best way.

Excellent service, you feel very special and very spoilt.


I am definitely heading back there in winter. Hotel has amazing fireplace and can't wait to chill, read a book with a glass of wine.

Oh and FYI, first review ever, thats how much I loved this place.

Partner

10/10

Exceptional

07 Nov 2024

Susan

Perfect location to discover Queenstown, beautiful accommodation and friendly, helpful staff

Leisure Partner

10/10

Exceptional

05 Nov 2024

Michael

A wonderful property. It has some wonderful little touches which make the stay unforgettable. An easy walk to everything that queenstown has to offer

Partner

10/10

Exceptional

04 Nov 2024

Trish

Happy hour was fun. Great to meet other guests. Room was compact but well appointed.

Leisure Partner

10/10

Exceptional

02 Nov 2024

Fiona

Awesome property

Business Self

6/10

Pleasant

20 Oct 2024

Amy

This hotel is not cheap, the location is great. Cleanliness is good, but unfortunately because it’s an old building, the walls are thin, and the people in the adjoining room felt the need to play the television full volume in the middle of the night and when I texted the on-call manager, nobody responded.

8/10

Excellent

08 Oct 2024

Laura

Great common room space with happy hour 5-6. Such a neat idea. It feels cosy and unique, far better than you cold cookie cutter hotel chains

Leisure Partner

10/10

Exceptional

30 Sep 2024

Stephen

Our favorite place we stayed during or NZ trip. New space with decor to make it cozy and warm. Great service and nice continental breakfast and complimentary seltzers , jellybeans, and chews! Great location with 2 min walk to downtown Queenstown. Easy parking. This place is a gem

Partner

10/10

Exceptional

21 Sep 2024

Lindsey

Amazing place, always the best service

Business

8/10

Excellent

19 Aug 2024

Verified traveler

Convenient and quaint

Great location for first visit to Queenstown. Just a few minutes to ski bus and Orbus to and from airport. Hot tub was the best part.

Partner

10/10

Exceptional

09 Aug 2024

michelle li-hua

Wonderful small boutique hotel

Cosy clean boutique hotel with friendly staff.
Comfortable room with amenities you’d expect.
Excellent location, just 3 minute walk from the main centre and main pick up points for most tours & ski trips.
Happy hour in the evening with bar snacks, wine and beer.
Heartily recommend.

Self

10/10

Exceptional

16 Jul 2024

Matt

Fantastic hotel - quiet, comfortable and quirky with the perfect location close to town. Will be back.

10/10

Exceptional

30 Jun 2024

Deborah

Queenstown Gwm

The hotel was fabulous , great lounge and rooms . Staff were very friendly and helpful!

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Steve

Staff were excellent. They really thought about the small stuff, which made all the difference. Complimentary cheese and wine at 5pm, hot tub overlooking the remarkable mountain range, complimentary beverages and lollies. Unreal.

Business_and_leisure Partner

10/10

Exceptional

23 Jun 2024

Sue

Loved the old fashion quaintness of the 5pm happy hour - where all guests could come together and mingle. Something different and lovely.

Would have liked more than 1 chair in our room. Nowhere really to sit but on the bed. (Possibly my fault for not checking what room I had booked). WIll definitely be back and book a bigger room. Loved the location and the atmosphere.

Business_and_leisure Partner

10/10

Exceptional

19 Jun 2024

Rebecca

Lovely Boutique

Had a great stay at The Dairy. Lots of surprises, like the local milk provided in the room fridge and a candy bar in the lounge (I strongly recommend the marshmallow fish). The breakfast room had great views of the mountains. Great location for walking around the city, too.

Partner

10/10

Exceptional

08 Jun 2024

Elizabeth

Beautiful boutique hotel! Rooms are comfortable and spacious and Hannah was a pleasure to deal with at reception. Highly recommend this hotel for its location also

Leisure

10/10

Exceptional

20 May 2024

Karen Ann Marie

It felt like a home away from home. The staff was attentive, thoughtful and accommodating.

Leisure Family

10/10

Exceptional

07 May 2024

Paul

Great decor, friendly staff, easy walk to CBD & gondola. Highly recommend

Leisure Partner

10/10

Exceptional

04 May 2024

Scott

Liked the happy hour at 5PM to meet other guests, also had staff, Louis, go out of his way to get ice and wrapping when my wife had bike accident

Leisure Partner

10/10

Exceptional

25 Apr 2024

Yunmei

The best boutique hotel in Queenstown, New Zealand

Great location and 5 star service from Hannah & Abi etc
We truly enjoy our stay and they accommodated every single request we made!! Highly recommended for queenstown travel. Steps away from the gondola and kiwi bird park… close to local restaurants too

Partner

10/10

Exceptional

25 Apr 2024

Yunmei

Fully satisfied

We fully enjoy the stay and the hotel provides us every needs we have. Highly recommended to all my friends.

Partner

10/10

Exceptional

23 Apr 2024

Judith

Highly recommended as your place to stay in Queens

This boutique hotel is fabulous. It is in central Queenstown - close to everything by foot. The room was just gorgeous- beautifully decorated. The Happy Hour in the lounge area was terrific- a great way to relax and meet fellow travellers.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2024

Chris

Very friendly staff, cool hotel, well situated in town.

Leisure Family

10/10

Exceptional

17 Apr 2024

Kathleen

Loved it!

Leisure Partner

10/10

Exceptional

17 Apr 2024

Kathleen

Such a cute place and so conveniently located.

Leisure Partner

10/10

Exceptional

08 Apr 2024

Patricia

Property is well situated up the hill from downtown Queenstown. Our room was spacious, clean and beautifully decorated. We met several interesting fellow travelers at wine time. It was fabulous place to land and recharge after touring from north to south.

Leisure Partner

8/10

Excellent

24 Mar 2024

susan

Dairy products shine at Dairy Private

Lovely place to stay. No frills, minimum service for an expensive room. Nice treats, coffee, tea in the room. The continental breakfast offers nothing special except for outstanding milk and yogurt. The staff of one was pleasant and friendly.

Self

10/10

Exceptional

17 Mar 2024

Becky

The Dairy hotel was excellent! We stayed one night before a 3-day hiking excursion out of Queenstown and two nights after our hiking trip. The hotel stored our luggage while we were on the hike, and our bags as well as a complimentary bottle of wine were waiting for us in our room when we returned. The staff and amenities are the best. The location is perfect for getting around the main part of the city.

Leisure Family

10/10

Exceptional

21 Feb 2024

Richard

Great property! Very unique and quaint with very helpful staff. Loved the location and amenities…only wish they had more parking available on site.

Leisure Family

10/10

Exceptional

07 Feb 2024

Chandra

This little oasis was close to the city center, but far enough away to be peaceful. So much to do within walking distance!!! The staff was helpful and friendly, and we thoroughly enjoyed our stay. Highly recommended.

Leisure

10/10

Exceptional

06 Feb 2024

Jon

I liked the decor and quaint vibe of the hotel.

Leisure Partner

10/10

Exceptional

06 Feb 2024

Shamby

Beautifully decorated, comfortable bed, super clean, friendliness staff and prefect location to walk around the city of Queenstown! Highly recommend. Bonus was the bottle of wine and happy hour snacks and drinks! We will definitely be a repeat customer! Loved everything about it!

Leisure Family

10/10

Exceptional

04 Feb 2024

Patricia

Lovely Botique Hotel

Wonderful boutique hotel. Great location right in the center of Queenstown. We loved our stay here. The staff was great and we loved the happy hours.

Partner

10/10

Exceptional

02 Feb 2024

Laurie

Lovely room, close to downtown, easy walk to harbour

Leisure Partner

10/10

Exceptional

28 Jan 2024

Darryn

Fantastic location - access to Queenstown. Very friendly and helpful staff.

Leisure Family

10/10

Exceptional

10 Jan 2024

Leandra

What a lovely hotel with such friendly staff! We only stayed for one night and wish we could have stayed longer. You can't beat the location- it is right in town and near to all the restaurants. The happy hour had free wine, beer, and snacks and we loved all the candy and free snacks in the room. The decor was very unique and we enjoyed using the outdoor hot tub. The staff was also so kind and allowed us to leave our luggage there for a few days while we were tramping. 10/10 recommend!

Leisure Partner

10/10

Exceptional

20 Dec 2023

Amy

Great location, walkable to downtown. Cute building with a new lobby and included drinks / happy hour / snacks. Thes staff was extremely welcoming and thoughtful. I would definitely stay here again. Bed was comfortable. All you can ask for from a small boutique hotel.

Leisure Self

10/10

Exceptional

17 Dec 2023

Paul

Happy hour! Free wine, beer and snacks each day between 5 & 6 PM.

Close to everything. Short walk to the Kiei Park where we got see 4 kiwi at close quarters, and other New Zealand birds and the Tuatara. Also the chairlift is close as well as a short walk to the centre of Queenstown and its foreshore. There is a bit of a hill, but careful planning of our path minimised this. There is a nice cosy lounge which gives it a homely feel. Rooms are well appointed if a little small, but hanging out in the lounge ameliorated this , and at happy hour we got to meet new people.

Leisure

10/10

Exceptional

13 Dec 2023

Sierra

Very cute little hotel that was walking distance to everything in Queenstown but still quiet at night. We enjoyed the complimentary breakfast and hot tub a lot. The staff were kind and helpful and did some much needed laundry for us.

Leisure Partner

10/10

Exceptional

09 Dec 2023

George

Great hotel we stayed in for 3 nights. It's located in the middle of town, the rooms are a good size and beds were large and very comfortable. The happy hour with free drinks and nibbles was a great addition.

Leisure Partner

10/10

Exceptional

01 Dec 2023

Taryn

This property exceded our expectations, the staff were friendly and helpful. Having luggage storage for a few days while we did a hike was excellent and the bags were already in our room on our return.
We loved the extra little touches with the complimentary snacks and drinks in our room, along with a complimentary candy bar selection and free beverages for happy hour each day 5-6pm.
Would suggest to any of my friends or family to stay there and would happily stay again!

Leisure Partner

10/10

Exceptional

30 Nov 2023

Keith

I enjoyed my stay.

10/10

Exceptional

09 Nov 2023

Barbara

This was a wonderful place to stay. Staff were incredible. Lots of amenities and the location allowed us to walk everywhere we wanted to go. Highly recommend it!

Leisure Partner

10/10

Exceptional

09 Nov 2023

Mary

Just all around fabulous. Kind and helpful staff. perfect location, nice happy hour.

10/10

Exceptional

01 Nov 2023

Roger

Excellent place to start. Clean and friendly

Leisure Partner

10/10

Exceptional

29 Oct 2023

Lisa

This property is so cute and comfy. Walkable to the city center and lake and everything queenstown center has to offer. Also the happy hour with other guests was great, we met some really nice people.
We will definitely be returning every time we come to queenstown!

Leisure Partner

10/10

Exceptional

18 Sep 2023

Melanie

Absolute luxury. From start to finish this was a 5 star experience. The location, the decor, comfortable rooms, a happy hour, walking distance to everywhere. The most pleasant and accommodating staff that I have ever come across. It was my daughters birthday and they went out of their way to make it special for her. Highly recommended.

Leisure Family

10/10

Exceptional

17 Sep 2023

Sara

Fantastic location, a nice and short easy walk up to the Skyline or a similarly short walk down to town centre.
Friendly staff, nice size room (and bed) well looked after and modern, with a nice view of the town below and mountains in the background.
Wee treats offered in room and guest lounge which added a nice touch and welcoming feel. Would definitely stay again

Leisure Partner

10/10

Exceptional

10 Sep 2023

Ellen

Great property to stay at, quirky decorating gives a very boutique and individual feel. Loved the friendly service-and breakfast and the happy hour each evening We’re a great bonus.

Leisure Partner

10/10

Exceptional

30 Jul 2023

Rebecca

I love staying at the dairy: it is so easy to walk into town, the hotel itself is super cute, and I love the lolly jars! This is my go to hotel in Queenstown.

Leisure Friends