Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Sofitel Queenstown Hotel Spa

Otago- Queenstown · New Zealand

8 Duke Street, 8View location

9.4/10Excellent753 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Location10.0/1010.0
Neighborhood9.6/109.6
Quality10.0/1010.0
Value8.8/108.8
Amenities9.2/109.2
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with charm
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sofitel Queenstown Hotel Spa

Experience the highest level of sophistication at Sofitel Queenstown Hotel & Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown, be mesmerized by its stylish combination of French antique elegance and locally inspired design.

Centrally located in the heart of Queenstown, the hotel offers 84 luxuriously appointed bedrooms and suites, and features 2 boutique conference spaces, Left Bank Bistro, Le Salon Rouge, and Jervois Steak House.

Read more about this hotelShow less

A stay at Sofitel Queenstown Hotel & Spa places you in the heart of Queenstown, steps from Fear Factory Queenstown and Toi o Tahuna. This luxury hotel is 0.1 mi (0.2 km) from Lake Wakatipu and 0.1 mi (0.2 km) from Queenstown Beach.

Make yourself at home in one of the 82 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has 3003 square feet (279 square meters) of space consisting of conference space and meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

Beach nearby Parking height restrictions apply Qualmark Sustainable Tourism Business Award LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: NZD 100.00 per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately NZD 45 per person
    • Valet parking fee: NZD 50 per day (in/out privileges)
    • Rollaway bed fee: NZD 95.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Fear Factory Queenstown 0.2 km / 0.1 mi
Toi o Tahuna 0.2 km / 0.1 mi
Skycity Queenstown Casino 0.2 km / 0.1 mi
Creative Queenstown Arts & Crafts Market 0.3 km / 0.2 mi
Queenstown Beach 0.3 km / 0.2 mi
Lake Wakatipu 0.3 km / 0.2 mi
SKYCITY Wharf Casino 0.3 km / 0.2 mi
Steamer Wharf 0.4 km / 0.2 mi
Queenstown Mall 0.4 km / 0.2 mi
Queenstown Mini Golf 0.4 km / 0.2 mi
Williams Cottage 0.4 km / 0.3 mi
Cookie Time Cookie Bar 0.4 km / 0.3 mi
Church of St Peters 0.5 km / 0.3 mi
Queenstown Cemetery 0.5 km / 0.3 mi
Kiwi Park 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 84
  • Number of floors (main building): 6
  • Double rooms: 8
  • Suites: 11
  • Superior rooms: 62
  • Family rooms
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 85 more facilities & services
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Golf course
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired InternetExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper stand
  • Bicycle storageExtra charge
  • Partner’s bike shop/workshop
  • ConciergeExtra charge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Dining area: 1
  • Clothes dryer
  • Ski storage
  • Electric kettle
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks
  • LGTBIQ friendly
  • Deposit on arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK-2

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR TWO DOUBLE BEDSTWIN • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 41 m²TWN.2D-SU
    TWIN SUPERIOR TWO DOUBLE BEDSPhoto unavailable2 photos

    Sofitel Queenstown Hotel Spa

    TWIN SUPERIOR TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D-SU

    Room amenities

    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Shower
    • Bathtub
    • Smoke detector
    • Housekeeping
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Toiletries
    • Alarm clock
    • Turndown service
    • Cot on demand
    • Wake-up service
    • Disability-friendly bathroom
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSE WITH VIEWSDOUBLE • PENTHOUSE WITH VIEWSDBL.P6-WV

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH JACUZZIDOUBLE • WITH JACUZZIDBL.JA

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible SUPERIORRoom • Accessible SUPERIORROO.H6-SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Room Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURY • 1 Bedroom • 41 m²DBL.LX
    DOUBLE LUXURYPhoto unavailable9 photos

    Sofitel Queenstown Hotel Spa

    DOUBLE LUXURY

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Rollaways on demand, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Room amenities

    • Wake-up service
    • Turndown service
    • Alarm clock
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Balcony
    • Disability-friendly bathroom
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH BALCONYQUADRUPLE • SUPERIOR WITH BALCONYQUA.BL-SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    QUADRUPLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH BALCONYDOUBLE • SUPERIOR WITH BALCONYDBL.BL-SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGESUI.PT-1

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    SUITE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 41 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable7 photos

    Sofitel Queenstown Hotel Spa

    DOUBLE SUPERIOR KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Turndown service
    • Alarm clock
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Slippers
    • Cable TV
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Plug adaptor
    • Smoke detector
    • Electric Kettle: 1
    • Telephone in the bathroom
    • Sauna
    • Fitness room
    • Radio
    • Hi-fi
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Disability-friendly bathroom
    • Wake-up service
    • Pillow menu
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH BALCONYSINGLE • SUPERIOR WITH BALCONYSGL.BL-SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    SINGLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH BALCONYDouble or Twin • SUPERIOR WITH BALCONYDBT.BL-SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Double or Twin SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible SUPERIORDouble or Twin • Accessible SUPERIORDBT.H6-SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Double or Twin Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSE WITH VIEWSRoom • PENTHOUSE WITH VIEWSROO.P6-WV

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Room PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 62 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable9 photos

    Sofitel Queenstown Hotel Spa

    JUNIOR SUITE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    62 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Bathroom
    • Shower
    • Sauna
    • Smoke detector
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Toiletries
    • Alarm clock
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Turndown service
    • Wake-up service
    • Mini fridge
    • Minibar
    • Central heating
    • Individually adjustable heating
    • Safe
    • Balcony
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIOR • 1 Bedroom • 41 m²DBL.H6-SU
    DOUBLE Accessible SUPERIORPhoto unavailable4 photos

    Sofitel Queenstown Hotel Spa

    DOUBLE Accessible SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-SU

    Room amenities

    • Balcony
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Toiletries
    • Smoke detector
    • Sauna
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZI WITH VIEWSSUITE • WITH JACUZZI WITH VIEWSSUI.JA-WV

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    SUITE WITH JACUZZI WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX-2

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH BALCONYRoom • SUPERIOR WITH BALCONYROO.BL-SU

    Photos are not available for this room type.

    Sofitel Queenstown Hotel Spa

    Room SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sofitel Queenstown Hotel Spa

9.4
Excellent
753 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
9.6 /10
Quality
10.0 /10
Value
8.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Michael
This was our third trip to Queenstown and the Sofitel Hotel and Spa far surpassed our previous accommodation experiences. The room was exceptionally clean and the staff were incredible.
10/10
Exceptional
26 Jul 2026
Karen
Exceeded expectations, nothing was too hard to get for us. Super easy and amazingly comfortable, great people friendly professional and helpful. Lovely arrival drinks, bed and pillows wonderful. Perfect location in the town everything in walking distance.
6/10
Pleasant
24 Jun 2026
Sharareh
Friendly staff and a great central location if you want to be in the heart of Queenstown and enjoy the nightlife. However, if you’re visiting for the famous lake and mountain views, I would suggest looking elsewhere, as many rooms overlook nearby buildings and parking areas.

The biggest disappointment was the breakfast. Despite being advertised as a buffet, the selection was very limited and not what you would expect from a five-star hotel. It became even more restricted during our stay, with some hot buffet items removed and replaced by a menu where guests could choose only one dish.

The room was comfortable overall, but the mattress was poor quality and felt uneven, making it difficult to get a good night’s sleep.

Overall, great staff and location, but the breakfast and bedding fell well below five-star expectations.
Family_with_children
10/10
Exceptional
12 Jun 2026
Emile
Really enjoyed our stay, super helpful staff, convenient location, wonderful breakfast
Partner
10/10
Exceptional
06 Jun 2026
Kaylee
Wonderful hotel. Incredibly friendly staff. Rooms were very spacious. Loved breakfast.
Friends
10/10
Exceptional
06 Jun 2026
Haylee
Wonderful and helpful staff. The breakfast at the hotel was amazing. Staff incredibly friendly and all with lovely smiles early in the morning.
Friends
10/10
Exceptional
17 May 2026
Melissa
Was a lovely stay. Have stayed a many hotels in Queenstown and the Sofitel was up there. Although the building is slightly dated the experience and customer service was well beyond.
10/10
Exceptional
13 May 2026
Remela
I have stayed at this property several times and enjoy the convenience of its location each time
Partner
10/10
Exceptional
06 May 2026
sargon
Greath staff
10/10
Exceptional
18 Mar 2026
Mark
Great staff. Great central location.
10/10
Exceptional
06 Mar 2026
Liliana
Really nice hotel in center of town. But rooms have no views. And there is no pool.
10/10
Exceptional
01 Mar 2026
James
Great staff, great amenities!
10/10
Exceptional
13 Feb 2026
Alex
Spotless and comfortable suite with a great view into downtown Queenstown and the Skyline Gondola. Courteous staff and nice amenities. We truly enjoyed our 3 nights at Sofitel and would recommend it and look forward to visiting it in future trips.
Leisure Partner
6/10
Pleasant
07 Feb 2026
Jorge
It is not a 5 star max 4
Leisure Friends
10/10
Exceptional
29 Dec 2025
Zoila
Good location
Leisure Partner
10/10
Exceptional
27 Dec 2025
Calvin
Outstanding hotel. Service, breakfast buffet, room, location - all awesome.
Leisure Partner
6/10
Pleasant
08 Nov 2025
Rosalyn
Highlights: great staff, convenient location, heated bathroom floors & towel rack were a nice touch, minibar was included in our room, the food that you ordered for breakfast was great, reasonable view of the mountains from the room, having a water bottle filler in the lobby

Downside: room was extremely dusty, exhaust in the bathrooms didn’t work too well, small balcony with no patio furniture to enjoy the outdoors, few days in someone threw up in one of the main lifts and the smell lingered for days after, hotel seems a little outdated or missing the same luxury of other Sofitels (not including the staff, they were all great)
Leisure Partner
10/10
Exceptional
05 Nov 2025
Sarah
Absolute bliss! We loved our room, especially the heated bathroom floor! The location was perfect to walk to everything in town! The staff was helpful and made it easy to check in and out! We loved this hotel!
Leisure Partner
10/10
Exceptional
29 Oct 2025
Tifini
Very friendly staff. Spacious room. Very clean. Wonderful location.
Leisure Self
10/10
Exceptional
18 Oct 2025
Sean
Excellent thanks
Partner
8/10
Excellent
11 Oct 2025
Andrew
Great location, great rooms, a but too much noise
Partner
10/10
Exceptional
18 Sep 2025
kathleen

Loved this place!

Perfect location within walking distance to everything! Nice decor, impeccable service, comfortable rooms and the heated bathroom floor was an added bonus. We enjoyed our time at the Sofitel Queenstown!
Partner
10/10
Exceptional
10 Sep 2025
John

Great hotel, covers all basis!

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!
Self
6/10
Pleasant
04 Aug 2025
Darren
Don’t get the room above the restaurant!! Super noisy and they wake you up in the morning dragging furniture
6/10
Pleasant
28 Jul 2025
Verified traveler

Location, location, location

Phenomenal location! The staff are lovely and helpful.
We’ve stayed here several times over the years. The overall quality of the hotel has gone down. You can see the wear and tear. The beds need to be replaced. They dipped in the centre.
It has become more of a family place. Expect a lot of kids.
Partner
10/10
Exceptional
16 Jul 2025
Jeffrey

So pleased I chose Sofitel Queenstown

My wife and I loved our stay at Sofitel Queenstown. The staff were amazing, very welcoming and efficient. Our room was spacious, very Comfortable and well appointed. It is located perfectly, just a two minute stroll to the absolute centre of Queenstown. I would absolutely recommend Sofitel Queenstown and will definitely stay there again on my visit.
Partner
10/10
Exceptional
25 Jun 2025
DIANE
I love this hotel. It is so elegant. The staff are so warm and welcoming. The rooms beautiful. the beds are soooo comfortable. The Sheets. Linen all beautiful.
Business_and_leisure Partner
10/10
Exceptional
18 Mar 2025
Leslie
Loved everything- a wonderful hotel in an excellent location when visiting Queenstown!
Leisure Friends
6/10
Pleasant
10 Mar 2025
Jay
The Property was very accomodating and rooms were nice. The Staff was super friendly.

The major issue was lack of available and working WIFI.

It was impossible for me to work from my hotel room.
Leisure Partner
10/10
Exceptional
07 Mar 2025
James
In the heart of Queenstown
Leisure Partner
10/10
Exceptional
28 Jan 2025
Gudrun
Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows
Leisure Partner
8/10
Excellent
27 Jan 2025
allan
Piano playing and helpful staff
8/10
Excellent
14 Jan 2025
Stacey
Fabulous location and great sized rooms. Staff are amazing and the breakfast is fantastic. The only down fall of this hotel is it’s a bit tired and rooms need a re furb.
Friends_and_family Family
10/10
Exceptional
31 Dec 2024
Sarah
Gorgeous hotel. Warm and friendly staff.
Leisure Partner
10/10
Exceptional
20 Dec 2024
Babette
Fabulous
10/10
Exceptional
20 Dec 2024
Babette
Great staff
10/10
Exceptional
05 Dec 2024
David
Amazing staff.
Very nice rooms.
Nice vibe.
4/10
Poor
10 Nov 2024
cesar
need update
Leisure Friends
10/10
Exceptional
27 Sep 2024
Ryan
Under renovation on a few floors - always a beautiful stay. We travel to Queenstown every year and always stay here - brilliant!
Leisure Partner
10/10
Exceptional
01 Sep 2024
Gregory John
Close to all ammenities
Leisure Partner
10/10
Exceptional
27 Aug 2024
Melanie

Great Hotel

Great Hotel, central to everything especially if you want to catch shuttled to MT. Rooms large and comfy. Always get a welcome when we artive into hotel.
Friends_and_family Friends
10/10
Exceptional
21 Aug 2024
Michael
A 5 Star hotel in a great location. Large comfortable room with underfloor heating in bathroom. Excellent service at reception and restaurant which served a wide variety of food including eggs as you like them.
8/10
Excellent
20 Aug 2024
Mohammed
Great position and service. Only drawback was the age of the rooms
Leisure Family
10/10
Exceptional
29 Jul 2024
Robert
Well located to all amenities.
All staff friendly and extremely helpful
Business
10/10
Exceptional
29 Jul 2024
Janine
Great luxurious hotel in the heart of Queenstown. Came here as a little treat to myself while away on business and was delighted with every aspect.
Business Self
10/10
Exceptional
26 May 2024
Lucy
It is in the heart of the city. The room is big. Facilities are great.
Leisure Partner
10/10
Exceptional
08 Apr 2024
Penny
Great property, great staff. Excellent location.
Leisure Partner
10/10
Exceptional
11 Mar 2024
Gihan
Staff members are extremely helpful and polite. The breakfast had a variety of options. Thanks for making our stay a memorable one.
Leisure Partner
10/10
Exceptional
21 Feb 2024
Lisa
Right in the middle of town, making it easy to walk places quickly. Parking is very limited, you’ll have to pay for public parking or valet is $50 a night (but limited)

Enjoy a gin cocktail at Le salon

The room was very comfortable, bathroom floor has heating
Leisure
6/10
Pleasant
09 Feb 2024
Yun Jeong
Overall okay, but they do reusable water bottle and fill their water- noth our bottles had visible debris(black and white) particles floating around. When asked front desk how they ‘sanitize’ the bottle as they claim, the front desk initially tried to dodge by saying it was bubbles, then when evidence was shown(video/photos) they said they use a dishwasher. But the shape of the bottle has very narrow neck so not sure how effective dishwasher is for bottle sanitizing. No apologies, they only offered to replace water with another one of their own so we declined. Otherwise perfect location, breakfast staff were very friendly and polite.
Business_and_leisure
10/10
Exceptional
15 Jan 2024
Verified traveler
Excellent hotel; perfect location; knowledgeable, helpful staff; outstanding massage therapists! (Dewi in particular!)
Partner
10/10
Exceptional
03 Jan 2024
Rajesh
Quiet and convenient
Business_and_leisure Family_with_children
10/10
Exceptional
20 Dec 2023
Philip
The Sofitel is right in the centre of Queenstown so all the bet shops and restaurants are walkable. We had a new room so super modern and clean as well as being a good size for two people.

Staff were really helpful.
The bed was great and we slept well.
Leisure Partner
10/10
Exceptional
12 Nov 2023
Stephanie
The facility itself is beautiful, clean, well maintained. The staff are friendly, accommodating, and very helpful. Valet made the stresses of parking easy. I loved my room! The heated floors were a big plus.
Leisure Self
10/10
Exceptional
05 Nov 2023
Brent

Hiking in the day, Queenstown luxury at night

The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by.
Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening.
All these were very well done.
All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.
Self
10/10
Exceptional
10 Oct 2023
Barry
.
Leisure Partner
2/10
Poor
27 Sep 2023
Keith

Terrible time

Way too pricey for what they were offering. The WiFi did not work and I had to call the reception desk 3 times to complain and it never got better. RIP OFF, the room was not that nice either. Everything was grossly overrated and overpriced.
Self
6/10
Pleasant
02 Sep 2023
Carmelita

Beware of construction on floor 3

I was on the same floor they were doing major construction so it was noisy, dusty/dirty walking from the elevator do the room and noise in the room when trying to relax during the day.
Friends_and_family Friends
10/10
Exceptional
21 Aug 2023
Beverley
Fabulous property, great location, amazing service and staff - highly recommend and will be back! 5 STARS!!
Leisure Partner
10/10
Exceptional
31 Jul 2023
Peter

Very Central

lovely hotel up to normal Sofitel expectations, nice big room, very comfortable bed, excellent breakfast, we stayed in a club room and enjoyed the club facilities, the salon bar was very pleasant.The only down side is parking is a bit of an issue but at least the central location meant town was very accessable.
Partner
8/10
Excellent
13 Jul 2023
Bridget
What let this review down was a very poor check in - however the concierge on that day was just lovely and made you feel at home. Again felt that the next day and following 3 mornings in the restaurant for breakfast with possibly the most wonderful team - the head waitress was just lovely, not that you meet the kitchen staff but the food was excellent… thankyou.
We had 2 rooms - one in the renovation floor - would have been peeved off if from overseas but I understand the difficulty of getting this done - all the workers were very polite and I was amazed how fast carpet can go down !

Yes would return … and plan to soon… excellent position in Queenstown to restaurants, bars , everything … child friendly and breakfast was excellent!
Leisure Family
8/10
Excellent
21 Jun 2023
Louise
Excellent location. Limited for bar or dining options but the location helps here. The cleaning staff & team in restaurants and bars were nice/friendly - check in staff not so much unfortunately. We loved the welcome gift in the room - was a nice touch.

Biggest letdown here was the bed, very uncomfortable! Awful in fact. Very flat and felt like we’d fall out. Hesitant to stay again because of this, which is a shame… considering the price, should be better!
Leisure Friends
2/10
Poor
25 May 2023
James
Avoid booking with Sofitel Queenstown at all costs!!!

Staff are unwilling to accommodate to any reasonable requests to make schedule changes, and the condition of the property is underwhelming at best given the premium it demanded.
Leisure Self
6/10
Pleasant
05 May 2023
Paul
Impossible to read in the room at night. Bedside lamps were useless.
No on demand tv. It said there was but only had Sky and no staff member knew to access it on demand.
Terrible for a top class hotel.
Had two different rooms, both had cracked sinks, one no door stop on the bathroom door so it smashed into the bath.
Overall very disappointing.
Elsewhere next time.
Leisure Partner
10/10
Exceptional
27 Apr 2023
Barry
Nice clean room and comfortable bed
Leisure Partner
4/10
Poor
24 Apr 2023
Stephen
Lovely older style hotel ..but … my room overlooked a bar and the noise suppression was non existent so I may as well have had 20 people in my room when trying to go to sleep on Saturday night. Also, hotels need to ditch synthetics in blankets and mattress protectors … so much static electricity and heat which makes it impossible to get a good sleep for someone who is sensitive to such things
Leisure Self
10/10
Exceptional
24 Apr 2023
John
The property itself was great. Construction around the property was a bit inconvenient.
Leisure Family
10/10
Exceptional
19 Mar 2023
Jean
Hotel was absolutely beautiful!
Leisure Friends
10/10
Exceptional
26 Feb 2023
Kelly
Great hotel, very luxurious 😊
Leisure Family
10/10
Exceptional
21 Feb 2023
Jacquelyn E.
It was located in a great area, provided a very clean room, and gave us a great breakfast.
Leisure Friends
10/10
Exceptional
02 Feb 2023
Stuart Alan
WONDERFUL IN EVERY WAY!
Business_and_leisure Partner
10/10
Exceptional
05 Jan 2023
Melanie
Wonderful rooms, friendly staff
Leisure Friends
10/10
Exceptional
19 Dec 2022
Arvind
Very central. Walk everywhere convenience. Rooms are nice and modernised. Corridors and lobby a bit dated.
Leisure Family_with_children
10/10
Exceptional
04 Dec 2022
Gerda
Comfortable bedding and oversized tubs
Leisure Partner
8/10
Excellent
17 Aug 2022
David
It was ok, expectations were significantly higher than actual, for the money. I would call it a 4 star, not 5 star.
Partner
6/10
Pleasant
26 Jul 2022
Chris

It's ok, but you can probably find better value.

For the nightly rate, there are better options. This hotel is in a good location, however the parking is expensive, there was a mad juggle to find a room for us at checkin, the room we had, well the balcony had an eye-level view of the street so curtains were closed most of the time, the armchair and leg rest were covered in stains (I refused to use them), all the drawers wouldn't open/close smoothly (it's just age, but for the nightly rate this should be addressed). To top it off, the room we had had just had a new amenities system installed, without the amenties but with stickers plastered all over it with warnings about the glue used.

Overall, for the high nightly rate I expected a lot more. The bed was comfy, so that was good, but it was one of the few redeeming features.
Partner
10/10
Exceptional
27 Jun 2022
Shiya
Pretty good!
Leisure Self
10/10
Exceptional
03 Jun 2022
Barry
Awesome Hotel in great location
Leisure Partner
10/10
Exceptional
23 May 2022
Michaela Donna Jean
Beautiful welcoming and helpful staff members , the overall decor is lovely and feels like you are in a lovely luxurious escape

Leisure Partner
10/10
Exceptional
15 May 2022
Trang
Very nice breakfast and bed Very comfortable.
Partner
10/10
Exceptional
30 Apr 2022
David
Loved it, would not hesitate to go again. Only issue was they were under staffed but unfortunately this is a common theme amongst all of Queenstown’s hotels, restaurants etc. Also disappointed by attitude of some pompous guests!
Leisure Partner
6/10
Pleasant
22 Apr 2022
Hardeep
Needs Maintainance and facilities 24 hours room service
Leisure Family
10/10
Exceptional
20 Apr 2022
Ruth
Fabulous hotel and staff. The room was xcellent , very clean , comfortable bed and a great bath. Staff very freindly and helpful , nothing was too much trouble. The breakfast and breakfast dervice was fantastic . Look forward to going back.
Leisure Partner
10/10
Exceptional
26 Mar 2022
Jack
Lovely room, breakfast and service.
Leisure Partner
8/10
Excellent
19 Mar 2022
Liliana
We have been to Queenstown numerous times, but this was our first time in this particular hotel. The room I had was very spacious and clean and has all the amenities you will need and more.The staff were very friendly and inviting.
The only downside was the breakfast not much options and when i order a tea, the teapot come half empty ( both times)
Leisure Friends
10/10
Exceptional
01 Mar 2022
Shazil
one of the best location in town
very well Maintain clean and breakfast was good also
Leisure Partner
8/10
Excellent
23 Jan 2022
Gerard
Location good, breakfast excellent and bed comfortable. Condition of room and amenities was only average for the price. I was surprised by a $50 credit card surcharge that had not been communicated, which to their credit they did agree to refund. There was also an incorrect restaurant charge made (also refunded).
Leisure Family
10/10
Exceptional
17 Dec 2021
Denise
I was travelling alone so it was great to have so much friendly support for the four nights I was there. The whole hotel is stunning. Both breakfast and evening meals are of a very high standard as is the service. I was looked after in the restaurant by a lovely lady called Michaela - nothing was too much trouble for her. My accomodation was excellent - comfortable with lots of thoughtful extras like bottled water. I can recommend the full body massage - wonderful and relaxing by a lovely lady with magic hands. If I was to revisit Queenstown I would not hesitate to come back to the Sofitel - great experience all round which I will certainly recommend to others. Also the location was perfect for shops and local restaurants. The “be kind” message is certainly there. 😊
Leisure Self
10/10
Exceptional
26 Nov 2021
Verified traveler
This would be one of the best hotels in Queenstown that we’ve stayed at. Location was perfect, we had a lovely view, comfortable beds, extremely clean. Couldn’t fault anything about our stay.
Partner
10/10
Exceptional
24 Oct 2021
Mark
Staff were top notch, professional, friendly and accommodating
Room was great quality and very clean
Location was absolutely superb within walking distance to so many food places and activities
Leisure Partner
10/10
Exceptional
16 Oct 2021
Bevan
Very nice
Great location
All amenities lovely
Leisure Partner
10/10
Exceptional
29 Jul 2021
Verified traveler
Loved the hotel in general. Centrally located makes it incredibly convenient to a lot of Queenstown's best restaurants and activity pick up locations. Friendly staff, great facillity and absolutely loved the room. Nice understated décor, but of a great standard.
Leisure Partner
10/10
Exceptional
26 Jul 2021
Erin

Fabulous

They made an extra effort for my partners birthday. Location is super central, cosy rooms - if anything a little too warm. Loved the sleep menu and the staff were genuine and helpful. Cant wait to come back.
Partner
10/10
Exceptional
25 Jun 2021
Verified traveler
Lovely hotel rooms. Great cafe.
Business_and_leisure Friends
10/10
Exceptional
24 Jun 2021
Verified traveler
The hotel was excellent. Close to the town and the room was very clean and tidy. The breakfast was lovely and the staff were amazing. I would definitely stay there again.
Leisure Partner
10/10
Exceptional
20 Jun 2021
Verified traveler
Fantastic place both in location and comfort
Leisure Partner
10/10
Exceptional
18 Jun 2021
Robyn
Lovely stay. Staff are all so welcoming. Super comfy beds! Fantastic location.
Partner
10/10
Exceptional
14 Jun 2021
Greg

Nice Hotel in Central Queenstown

Very nice hotel in the centre of Queenstown. Breakfast was great, the rooms comfy and spacious. This hotel however does not have a car park and does it's Valet Parking using a public carp park at $50 per day. If you have a car then you may find better deals at places that have their own car park with no charging.
Partner
10/10
Exceptional
28 May 2021
David

Impressive QTN Hotel

We were very impressed by the comfort and professionalism of the QTN Sofitel. We had a superior king room which was a very pleasant experience apart from us being allocated a shower with no door as it catered for handicapped guests. Evening dinner and breakfast both pleasing experiences with excellent service. Will definitely stay again.
Partner
10/10
Exceptional
27 May 2021
Verified traveler
Very central and short walking distance to shops and the lake. Clean facilities and staff are very friendly and helpful. Enjoyed my stay very much and would come back here
Leisure

Location & surroundings

Sofitel Queenstown Hotel Spa
8 Duke Street, 8, Queenstown, New Zealand

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Sofitel Queenstown Hotel Spa

231 hotel photos