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Chalet Queenstown

Otago- Queenstown · New Zealand

1 Dublin Street, 1View location

9.4/10Excellent194 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Location10.0/1010.0
Neighborhood9.4/109.4
Value9.6/109.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chalet Queenstown

Chalet Queenstown is conveniently located in the popular Queenstown City Center area. The hotel has everything you need for a comfortable stay. Free Wi-Fi in all rooms, wheelchair accessible, 24-hour front desk, facilities for disabled guests, express check-in/check-out are just some of the facilities on offer.

Each guestroom is elegantly furnished and equipped with handy amenities. The hotel's peaceful atmosphere extends to its recreational facilities which include garden. Friendly staff, great facilities and close proximity to all that Queenstown has to offer are three great reasons you should stay at Chalet Queenstown.

Read more about this hotelShow less

With a stay at Chalet Queenstown in Queenstown (Queenstown City Centre), you'll be within a 10-minute walk of St Josephs Parish and Queenstown Gardens. This bed & breakfast is 0.2 mi (0.4 km) from Lake Wakatipu and 0.4 mi (0.6 km) from Queenstown Beach.

Make yourself at home in one of the 7 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately NZD 35 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

St Josephs Parish 0.4 km / 0.3 mi
Queenstown Gardens 0.5 km / 0.3 mi
Queenstown Beach 0.6 km / 0.4 mi
Queenstown Ice Arena 0.7 km / 0.4 mi
Williams Cottage 0.7 km / 0.4 mi
Church of St Peters 0.7 km / 0.5 mi
Cookie Time Cookie Bar 0.7 km / 0.5 mi
Queenstown Mall 0.8 km / 0.5 mi
Skycity Queenstown Casino 0.9 km / 0.6 mi
Toi o Tahuna 1 km / 0.6 mi
Creative Queenstown Arts & Crafts Market 1.1 km / 0.7 mi
Steamer Wharf 1.1 km / 0.7 mi
Fear Factory Queenstown 1.1 km / 0.7 mi
Lake Wakatipu 1.2 km / 0.7 mi
SKYCITY Wharf Casino 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 7
  • hotel
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
Show 20 more facilities & services
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Library
  • Smoking areaExtra charge
  • Highchairs
  • Breakfast room
  • Children playgroundExtra charge
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Breakfast a la carte
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • CHALET TWO BEDSCHALET • TWO BEDSCHA.2B

    Photos are not available for this room type.

    Chalet Queenstown

    CHALET TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE KING SIZE BEDSINGLE • KING SIZE BED • 1 Bedroom • 15 m²SGL.KG
    SINGLE KING SIZE BEDPhoto unavailable2 photos

    Chalet Queenstown

    SINGLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.KG

    Room amenities

    • 220V power supply
    • Alarm clock
    • Radio
    • Mini fridge
    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Bathrobes
    • Toiletries
    • Ironing set
    • Balcony
    • Wi-fi
    • Pillow menu
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET CAPACITY 3CHALET • CAPACITY 3CHA.C3

    Photos are not available for this room type.

    Chalet Queenstown

    CHALET CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 22 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable2 photos

    Chalet Queenstown

    TRIPLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, 3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • 220V power supply
    • Alarm clock
    • Bathrobes
    • Smoke detector
    • Mini fridge
    • Electric Kettle: 1
    • Balcony
    • Terrace
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    Chalet Queenstown

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET CAPACITY 1CHALET • CAPACITY 1CHA.C1-1

    Photos are not available for this room type.

    Chalet Queenstown

    CHALET CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.C1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET STANDARDCHALET • STANDARDCHA.ST

    Photos are not available for this room type.

    Chalet Queenstown

    CHALET STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET KING SIZE BEDCHALET • KING SIZE BEDCHA.KG

    Photos are not available for this room type.

    Chalet Queenstown

    CHALET KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 15 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Chalet Queenstown

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Balcony
    • Wi-fi
    • Pillow menu
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Bathrobes
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET KING SIZE BEDCHALET • KING SIZE BEDCHA.KG-1

    Photos are not available for this room type.

    Chalet Queenstown

    CHALET KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET CAPACITY 2CHALET • CAPACITY 2CHA.C2-1

    Photos are not available for this room type.

    Chalet Queenstown

    CHALET CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.C2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chalet Queenstown

9.4
Excellent
194 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
9.4 /10
Value
9.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
03 Jun 2026
Debbie
Very helpful staff, quiet rooms and very clean.
Partner
10/10
Exceptional
25 Apr 2026
Roger
Chalet Queenstown is a real gem. I would rate this B&B an 11 out of 10! Super clean and the beds super comfortable. The rooms have all the necessary amenities (including a view of Lake Wakatipu). The staff is super friendly and the made to order breakfast was AMAZING. The location is excellent. Less than a 15 minute walk to the town center and a couple minute walk to the bus stop. I would definitely stay here again.
Friends_and_family Family
8/10
Excellent
22 Apr 2026
Priscilla
N/A
Partner
10/10
Exceptional
21 Apr 2026
Amanda
Very nice room with quite a small bathroom but very clean and very manageable with a beautiful view
Partner
10/10
Exceptional
05 Apr 2026
tanaya
Well maintained with great views
Staff very helpful and friendly
Close to the shops - few min walk
Warm room and clean amenities
Self
8/10
Excellent
22 Mar 2026
Mark
1st class experience in a cozy room with a lovely view. The staff were fantastic and breakfast was excellent. Hot water takes about 45secs to arrive and the pressure is a little low, but certainly usable. I’d stay again. Highly recommended.
Partner
10/10
Exceptional
11 Feb 2026
Suzanne
Rooms were small but clean. What stood out was how welcoming and accommodating the staff was, especially Harry. He cooked us a sumptuous breakfast every morning and was happy to help with anything we needed. They also stored our suitcases for a few days as we had to pare down for a cruise. A short 10 min walk to downtown with access to many restaurants and the lakefront. Would love to visit again.
Partner
10/10
Exceptional
01 Jan 2026
Deborah
Wonderful staff, good breakfast and clean accommodations thank you
Leisure Self
10/10
Exceptional
25 Nov 2025
John
Lovely hotel. Clean, modern and with everything you might need.
The staff were exceptionally polite and helpful and were permanently on hand. The breakfast was lovely...plenty of choice. The cooked options were beautifully presented.
This is an absolute gem of a place. Quiet, but within a 15 minute walk of the busy waterfront. Just perfect in every way.
Leisure Partner
10/10
Exceptional
15 Oct 2025
GLEN
Ok but limited amenities
Leisure
8/10
Excellent
29 Sep 2025
Carlyn
The staff was friendly and very accommodating. Breakfast was good and not too expensive for Queenstown. The room was clean, though on the small side. The location is about a 15 min walk into the town center .
Partner
10/10
Exceptional
14 Sep 2025
Diane
Chalet Queenstown was great! We would happily return.
10/10
Exceptional
10 Sep 2025
Kirsten
Great accommodation find in central QT
Leisure Family
10/10
Exceptional
19 Jul 2025
Joe
Great place with a fantastic breakfast. The owners really know how to cook! Conveniently located and a short walk to the city center and access to the airport. The room was clean and comfortable with beautiful views from the deck.
Leisure Self
10/10
Exceptional
28 Jun 2025
Yang
We stayed for 2 nights and really enjoy the motel, cozy and comfortable room, and owners are pretty friendly.
Leisure Friends
10/10
Exceptional
23 Jun 2025
Hannah
We had a lovely comfortable stay here. A lovely view from the room. Super convient location. Would definitely stay again.
Leisure Partner
10/10
Exceptional
09 Apr 2025
Diane
It was terrific!! Very nice! Clean and comfortable!! Close to all the restaurants and shopping! Host super nice and accommodating!! Great place to stay!!
Leisure Partner
10/10
Exceptional
27 Mar 2025
James
Staff personable and helpful
Leisure Partner
8/10
Excellent
27 Feb 2025
Franco
Property and furnishings are a little dated and surroundings on property a bit untidy. However the service was very good. Location is good, had some awesome views of lake and mountains. Felt about right for what we paid.
Leisure Partner
10/10
Exceptional
09 Feb 2025
Michelle

Cozy bed and breakfast

The manager was so welcoming. Loved our stay. Easy walk into town a bit of an uphill walking back. Highly recommended.
Friends_and_family Friends
10/10
Exceptional
29 Dec 2024
Eric
Friendly service and convenient location easy walking distance from town
Leisure Family
10/10
Exceptional
29 Dec 2024
pamela
Staff was very helpful, friendly, and flexible. Beautiful view of the lake; convenient to city center!
10/10
Exceptional
19 Nov 2024
Tom
Deborah was a great hostess and went out of her way to be accommodating and helpful! Our room was neat, clean and the furnishings were new and in great shape. The breakfast was delicious - we would definitely stay here again!
Leisure Family
8/10
Excellent
28 Aug 2024
Heather
Excellent & friendly service and was given choice of rooms. The place seemed a little worn and room was tight on space. Needs new hair dryer and heater in bathroom
Leisure Family
10/10
Exceptional
02 Jun 2024
Patrick

Comfortable stay near central Queenstown

Clean and well-equipped room in a small hotel. It was nice that the hotel wasn't quite on the main road but quite close to it. We enjoyed our 2-night stay here. Staff was helpful.
Partner
10/10
Exceptional
22 Apr 2024
Mark
A great place to stay. Really great service. The receptionist/cook/cleaner was the best! So lovely.
Beautiful view.
A little noisy but not too bad.
Good breakfast.
Recommend this place.
Leisure Partner
10/10
Exceptional
18 Mar 2024
Ann
Can't say enough about how friendly the staff are here--really made all the difference in the world! SO above and beyond! And breakfast was delicious--definitely exceeded my expectations!
Leisure Self
10/10
Exceptional
18 Feb 2024
Virginia

Lovely staff, excellent location.

We really enjoyed our stay. No view from our room, however, we were barely there. The staff was absolutely lovely and helpful with everything. My only criticism would be the beds (mattresses), which were fine but not great.
Friends_and_family Friends
6/10
Pleasant
29 Dec 2023
Farhana
The property was at a walking distance from city. I did not need to uber/ get taxi to anywhere. However, for the price I paid, the amenities were none. Breakfast was not included, there was no indoor pool/ spa or anything even close. The place did not have air conditioners (which believe it or not was needed sometime) and MOST of the time, there was no one at front desk.
Leisure Family
10/10
Exceptional
26 Sep 2023
Michael
Comfortable room with a great view
Leisure Self
8/10
Excellent
03 Jul 2023
Kelly
Liked the fact it was close to town and it was nice and cozy
Leisure Partner
4/10
Poor
15 Apr 2023
Derek
Small room only space for 1 suitcase, bathroom was the size of a cupboard with 600mm clearance from wall to shower curtain , no spare toilet paper, spare blanket crumpled and dumped on floor of wardrobe, no powerpoint in bathroom (had to unplug heater to use hairdryer) , kept awake by listening to neighbouring room snoring then woken by their alarm clock , cannot leave balcony door open as other guests can access via balcony . Did not feel safe . Fire egress via stair however if fire in stairwell no other egress other than jumping off balcony . Powerboard under bed used for appliances . Did not feel safe. Do not stay here .
Leisure Partner
10/10
Exceptional
21 Feb 2023
David
The style of the chalet was great and it was very convenient to the town
Leisure Partner
8/10
Excellent
17 Feb 2023
Trudy
Manageable walk to city centre and bus. Temporary construction nearby. Friendly staff. Very comfortable beds. Happy with ensuite and shower. TV good. Needs a fan for cooling in hot weather.
Leisure Family
10/10
Exceptional
17 Feb 2023
Karen
Lovely hosts, good location, modern rooms, great breakfast
Leisure Partner
10/10
Exceptional
26 Oct 2021
Ian
Very pleasant accommodation
Leisure Self
10/10
Exceptional
16 Oct 2021
E

A stopover.

It was a nice stay.comfortable bed,good shower. Nice and clean well decorated room. In walking distance to the city.
Good wifi.
Partner
10/10
Exceptional
24 Jul 2021
Verified traveler
Waking up to a beautiful view from my room
Leisure Self
8/10
Excellent
25 Apr 2021
Verified traveler
Property within walking distance of city centre. Parking in Queenstown is very limited.
Leisure Friends
10/10
Exceptional
06 Apr 2021
Verified traveler
The room was spotlessly clean, the hosts very friendly and the European style breakfast was excellent.
Leisure Partner
10/10
Exceptional
26 Feb 2021
Verified traveler
Great Staff. Astrid and Michael friendly accomodating and discrete great asset to NZ. Superb breakfast
Leisure Self
8/10
Excellent
13 Feb 2021
Verified traveler
Not very welcoming when arrived before check in time
Leisure Self
10/10
Exceptional
03 Feb 2021
Verified traveler
This was a lovely little stay. Lovely welcoming hosts, room was really lux and comfy. Everything we needed, small but perfectly formed and a greasy price as well. Queenstown centre just a scenic 5 minute walk down the hill or through the gardens. I’d stay again.
Leisure Family
8/10
Excellent
02 Feb 2021
Verified traveler
We loved: comfortable bed and room, robes to wear, and a raspberry patch to the side of the house with tonnes of fruit!
We had been excited by the breakfast from the reviews but suspect they may have lost their cook (maybe because of COVID?) Because it wasn't that well-cooked.
Leisure Partner
8/10
Excellent
03 Jan 2021
Verified traveler
Nice little chalet with a homey vibe. Walls a little thin but otherwise fine. Good location
Leisure Partner
10/10
Exceptional
31 Dec 2020
Verified traveler
Staff was very friendly and helpful. And a good cook!
Leisure Friends
10/10
Exceptional
23 Nov 2020
Adrienne
The property was quiet , clean and well located and the staff very accommodating
Leisure Family
10/10
Exceptional
03 Oct 2020
Ricky
Very homey place to stay. Excellent check in on arrival and wonderful service
Leisure Family
10/10
Exceptional
21 Jul 2020
Adrienne
Comfortable room with lovely mountain view spotlessly clean. Helpful friendly hosts and delicious breakfast
Leisure Self
10/10
Exceptional
18 Jul 2020
Jan

Awesome

Awesome place to stay! Room was lovely, beds super comfy and the breakfast was delicious! Wished we were staying for more than 1 night!
Friends_and_family Family
10/10
Exceptional
28 Jun 2020
Verified traveler
A really lovely place to stay, Very clean, cosy and warm in the winter. Hosts were really lovely and breakfast was delicious 😁
Leisure Family
8/10
Excellent
23 Jun 2020
Donna
All very good clean quiet and very comfortable cosy warm rooms and lovely view
Leisure Partner
10/10
Exceptional
18 Jun 2020
Rosie&Brian
Really enjoyed our stay at The Chalet Queenstown. The staff were very friendly and helpful. The breakfasts each day were amazing. Would stay again.
Leisure Partner
10/10
Exceptional
22 Feb 2020
Verified traveler
Very clean easy walk to downtown area. Nice breakfast friendly staff.
Leisure Partner
4/10
Poor
28 Dec 2019
Verified traveler
The room was tiny as was the bathroom. This was a very utilitarian facility but lacked any warmth or charm as expected from a B&B. It is more than a 5 minute walk to town and involves walking up a very step hill to the property.
Leisure Friends
10/10
Exceptional
13 Nov 2019
Verified traveler
It is certainly not what you might expect for a motel - well it surprised me, anyway. Everything was wonderful and the owners were too. It's not right in the town Centre which is about a 10 minute stroll so that might put some people off but then the price probably reflects that, although you could drive a few metres to a car park perhaps.
Don't hesitate if you like the look of this B&B. You won't regret it.
Friends_and_family Family
6/10
Pleasant
18 Oct 2019
Verified traveler

Disappointed!

This is the worst staying experience in our 20-day South Island trip. The room (#2) is small, but we knew it before we booked and it's okay. However, we could sleep because there was cold air blowing over our pillows and our faces. After searching the source of cold air, we found that it came from leaks (or not being able to close tightly) of big window frame which the queen bed was placed right next to it. We had to place all pillows against the curtain just so as to hold it at place and let the incoming cold air to the minimum. We both had a terrible sleep that night.
Also, usually we do not care much about how warm or welcoming the hotel staff are, but we could help to notice that the lady who helped us checking-in was rather cold and indifferent. I felt the unwelcoming at the first minutes we entered the front door. (The male staff who took the night shift was much better though)
Finally, one good point--the breakfast was tasty and very good!
Partner
10/10
Exceptional
09 Oct 2019
Kamal

Excellent accomodation

Great experience. Very welcoming hosts.Excellent break fast. Tidy. Well maintained and clean accomodation. Could not ask better.
Family
8/10
Excellent
12 Sep 2019
Verified traveler
The hosts were great, kind friendly, and helpful. Good location. Room small.
Leisure
10/10
Exceptional
03 Sep 2019
Mitchell
Clean and comfortable b&b just 5 minute walk outside town center. The owners were very friendly and helpful and a nice breakfast was included.
Partner
10/10
Exceptional
08 Jun 2019
Verified traveler
I was fatigued when I arrived and honestly was put off by the facade of the property, but once inside it was extremely comfortable and clean, very highly recommend!
Leisure Self
8/10
Excellent
27 May 2019
AJR
Cozy, clean, comfortable beds, great location.
Hosts are very hospitable, continental breakfast was simple but sufficient. Could have been better if provided a few hot items
10/10
Exceptional
15 May 2019
Verified traveler
Great location and friendly owners. The view from our window over the lake is beautiful.
Leisure
10/10
Exceptional
09 Dec 2018
Verified traveler

Amazing views at Queenstown

Great location and room with fantastic views. Our hosts Isha and Shashank were so friendly and helpful. Fantastic breakfasts, thoroughly recommend this accommodation.
Partner
10/10
Exceptional
18 Nov 2018
Margot
Nice cosy BnB - close to town, albeit uphill on the way back. Very clean, great bed and good views. Would stay again.
10/10
Exceptional
16 Nov 2018
Verified traveler
Small property with personal service. Good cooked breakfast made to order.
Leisure
10/10
Exceptional
16 Oct 2018
Verified traveler

Great views and comfy

The location of this stay is great - easy to find and not in the middle of the noise and bustle. The room was clean and comfortable. Breakfast was pleasant and unhurried. The best part was the view from the room and balcony. If there was a downside it was that the noise of other rooms' opening and closing doors was transmitted loudly through the walls, as was noise in the hallway. Fortunately, this guest noise in the hallway was minimal.
Partner
10/10
Exceptional
12 Oct 2018
Dean

Lovely B&B

Our host and hostess were very welcoming and nothing was too much trouble. Lovely breakfast each morning. Our room was clean and bed very comfortable. Highly recommend
Partner
6/10
Pleasant
03 Oct 2018
Vamseedhar

Just Okay.

+ Good room with comfortable bed. Near to town center.
- Noisy. Shower condition is poor. Difficult to get correct temperature water.
10/10
Exceptional
27 Sep 2018
Aurore

Perfect

Great place to stay, we spent a night over there. Everything was perfect, the breakfast was delicious.
Partner
8/10
Excellent
24 Sep 2018
Alan
Very clean, quiet, good service and friendly owners. Well located. Fresh decor. Only downsize is that space is tight - the room was OK for me by myself but would have been very tight for a couple.
8/10
Excellent
14 Sep 2018
Rezree
The location was convenient to the downtown area and the Queen's garden park. The balcony was nice, not private but I never saw anyone else out there, and there were fabulous views in every direction. My only complaint would be that my room was quite a bit colder than the rest of the house. I turned the heat up every day, but each day when I returned to my room the heat would be completely turned off again. The heater in the bathroom did not seem to work at all, it was never warm to the touch and did not get turned off each day.
10/10
Exceptional
09 Sep 2018
Verified traveler
Friendly clean and great breakfast
Also fairly conveniently located
10/10
Exceptional
16 Jun 2018
Sophie

A Home away from home

Amazing place to stay clean rooms comfortable bed. Good location.
Partner
8/10
Excellent
06 Jun 2018
Claudia
Wonderful accomodations. Room was very cold and tv didn't work.
Partner
10/10
Exceptional
09 Apr 2018
john
Nice couple who run it. Very professional but friendly.walking distance to centre BUT a steep hill to walk back. Great.
8/10
Excellent
04 Apr 2018
Elizabeth

Comfortable Accommodations

Our room was small but comfortable. Our hosts were kind enough to have an early breakfast set out for us on the day we were leaving Queenstown. The Queenstown Chalets were about a 10 minute walk from downtown, so location was good. Parking was a bit crowded.
Family
8/10
Excellent
23 Feb 2018
sarah

Central to Queenstown

Great hotel within walking distance of Queenstown and the owners are lovely
Clean rooms with all facilities, although a little on the small side.
No air conditioning although we were given a fan when we asked.
Great breakfast included in the cost
Parking can be difficult, as limited spaces and
quite noisy at night, but that is to be expected being so close to town.
10/10
Exceptional
19 Feb 2018
Lynn
Just one night stay in the property, but had very pleasant experience. The host is very nice. We had breakfast late, but still got served well prepared hot breakfast. Room is so clean and comfy.
6/10
Pleasant
02 Jan 2018
Mace

Great Location but

It's in a great location however our room (number 7) was on the ground floor with large windows which was like being in a fish bowl. There was a reflective tint on the windows which provided privacy however it didn't feel great.

Room 7 is also the handicapped accessible room which I'm not a fan of. The room was comfy and clean and the management was good. The breakfast's are included and are okay.
Partner
10/10
Exceptional
05 Nov 2017
helen

Nice quiet hotel

Nice hotel with great breakfast and friendly staff
10/10
Exceptional
27 Oct 2017
Verified traveler
Very courteous and hospitable owners.
Comfortable and clean rooms with good views.
Convenient location.
Partner
10/10
Exceptional
06 Sep 2017
Verified traveler
Exceptionally clean, cost hotel. Well located - walking distance from the town center (avout 10min). Cooked breakfast was really nice. Overall a great place to stay while in Queenstown
10/10
Exceptional
25 Aug 2017
Verified traveler
The owners were friendly and helpful. The breakfast was great.
10/10
Exceptional
14 Jul 2017
kj

Beautiful place with great ambience

Lovely setting with a view of the lake . The owners couldn't do more for you .... much appreciated . Would definitely stay again.... and an awsome cooked brekkie in the morning !
10/10
Exceptional
11 Jul 2017
Chris

Comfortable, friendly and well-located

Our stay at Chalet Queenstown was excellent in every way. The staff were absolutely lovely and helpful, the room was comfortable with great views, the hotel was only a short walk to the main part of town and the breakfast was delicious. The staff really made us feel welcome in every way. Would definitely stay here again.
10/10
Exceptional
27 Apr 2017
Ellen
The rooms are luxurious and comfortable. Easy walk to town center.
8/10
Excellent
04 Apr 2017
Verified traveler

Chalet Queenstown

Easy to find driving in from the airport. Staff very friendly and accommodating. Breakfasts were superb. We wanted a place to stay for a few days to rest up from the long trip to NZ and this was great. A little pricey when booked on Expedia/Trip Advisor as compared to booking directly and in NZ$.
8/10
Excellent
20 Mar 2017
John

comfortable accommodation, handy for town centre,

convenient location for town centre with on site parking
10/10
Exceptional
16 Mar 2017
Verified traveler

Amazing B&B close to downtown

This place is amazing. Super friendly and helpful owner/staff, super clean, and a free, delicious hot breakfast is included. We had a water view from our room and it is just a 5 minute walk to the heart of downtown.
10/10
Exceptional
02 Mar 2017
Matthew
Our stay at the Chalet was wonderful. Room was very clean and comfortable, staff was friendly and welcoming. The included breakfast was delicious and included a freshly prepared hot dish of your choosing. Location is very walkable to downtown Queenstown.
Partner
10/10
Exceptional
17 Feb 2017
XIAOQI
Excellent breakfast
Partner
10/10
Exceptional
21 Jan 2017
W

Enjoyed our two-night stay

Well located near the town centre (less than 10mins walking distance). The room has a wonderful lake view. Breakfast is great and the staff there are very helpful.
Partner
10/10
Exceptional
04 Dec 2016
yi sheng
We like very much this hotel. Owner/staff are nice ,helpful & warm. Breakfast is delicieuse & in the range of 5 stars hotel. Decoration of whole hotel appears high taste.
Partner
10/10
Exceptional
19 Nov 2016
Lauren

Great way to end a long vacation!

Wonderful little place! Stayed here after my tour finished in Queenstown and I wanted to extend my travels one more night. So happy I did!
Comfortable room and bed. Wonderful staff who are both friendly and super helpful. Delicious full breakfast.

Willing to go above and beyond, when my shuttle to the airport was running late they were ready to rush me there if needed!
10/10
Exceptional
05 Nov 2016
Verified traveler
Friendly and helpful staff. Very clean and pleasant place to stay.
10/10
Exceptional
30 Oct 2016
Peter and Maria

Comfortable B&B 10 mind from CBD.

Very comfortable room, reasonably priced with friendly and accommodating staff. Good breakfast.10 Mins from town and 20 Mins from the Gondola.
Parking is a squeeze when full.
10/10
Exceptional
03 Oct 2016
Lauren
The hosts were so friendly and welcoming, the room was great, and the bed was one of the best I've slept in. Fantastic stay!
10/10
Exceptional
26 Sep 2016
Alvin Siu Lun

Very pleasant and memorable stay

We had a great stay here. The managers made us feel very welcomed and was very attentive. This B&B is very clean, and well run and maintained. The breakfast was delicious as well. We enjoyed the two lovely dogs, Monti and Luis too. We will be back!
Partner
10/10
Exceptional
25 Sep 2016
Ali
Perfect location for our overnight stay in Queenstown.

Location & surroundings

Chalet Queenstown
1 Dublin Street, 1, Queenstown, New Zealand

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Chalet Queenstown

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