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Swiss-BelSuites Pounamu Queenstown

Otago- Queenstown · New Zealand

110 Frankton RoadView location

8.4/10Excellent1,590 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Location8.4/108.4
Neighborhood8.6/108.6
Value8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Swiss-BelSuites Pounamu Queenstown

Swiss Belsuites Pounamu Queenstown offers 5-star Qualmark-rated accommodations in Queenstown, boasting uninterrupted views of Lake Wakatipu and the rugged Remarkables mountain range. Located a mere 10-minute stroll from the town center, our spacious apartments and studios provide comfortable, private accommodations, offering a true home away from home experience.

Guests enjoy complimentary Wi-Fi and free underground car parking with convenient apartment access and secure ski and golf storage lockers. Further amenities include complimentary gym access and bike rentals.

Read more about this hotelShow less

A stay at Swiss-Belsuites Pounamu Queenstown places you in the heart of Queenstown, within a 5-minute drive of Queenstown Gardens and SKYCITY Wharf Casino. This luxury aparthotel is 1.1 mi (1.8 km) from Kiwi Park. Make yourself at home in one of the 38 guestrooms featuring refrigerators and microwaves.

Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators Parking height restrictions apply Qualmark Sustainable Tourism Business Award Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: NZD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Free in-room WiFi has a 4-device limit.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:30 AM - 10:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately NZD 20 per person
    • Covered self parking fee: NZD 10 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Credit card charges are subject to a surcharge of 2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

    Chinese (Mandarin)

    French

    Spanish

Nearby attractions

Lake Wakatipu 0.5 km / 0.3 mi
St Josephs Parish 0.8 km / 0.5 mi
Queenstown Gardens 0.8 km / 0.5 mi
Queenstown Beach 1 km / 0.6 mi
Queenstown Ice Arena 1 km / 0.6 mi
Church of St Peters 1.1 km / 0.7 mi
Williams Cottage 1.1 km / 0.7 mi
Cookie Time Cookie Bar 1.1 km / 0.7 mi
Queenstown Mall 1.2 km / 0.7 mi
Skycity Queenstown Casino 1.3 km / 0.8 mi
Toi o Tahuna 1.4 km / 0.9 mi
Creative Queenstown Arts & Crafts Market 1.5 km / 0.9 mi
Steamer Wharf 1.5 km / 0.9 mi
Fear Factory Queenstown 1.5 km / 0.9 mi
SKYCITY Wharf Casino 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Ski slopes
  • Car parkExtra charge
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
Show 26 more facilities & services
  • Local and international calls
  • Car hireExtra charge
  • Laundry service
  • Bicycle hire service
  • Babysitting service
  • Smoke detector
  • Hotel safe
  • Garden
  • Bicycle storage
  • Gym
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Ski storage
  • Bikes available
  • Highchairs
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Children playground
  • Hot tub
  • Picnic
  • Non-smoking establishment
  • Ski pass
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIOR LAKE VIEWSUITE • SUPERIOR LAKE VIEWSUI.LK-SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    SUITE SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 104 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable10 photos

    Swiss-BelSuites Pounamu Queenstown

    APARTMENT TWO BEDROOMS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    104 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    2 × Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • TV
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Kitchenette
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Slippers
    • Alarm clock
    • DVD player
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 104 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable4 photos

    Swiss-BelSuites Pounamu Queenstown

    SUITE TWO BEDROOMS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    104 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Smoke detector
    • Wheelchair-accessible
    • Balcony
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Slippers
    • Desk
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Alarm clock
    • DVD player
    • Wi-fi
    • TV
    • Radio
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-6

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEW • 1 Bedroom • 74 m²SUI.LK
    SUITE LAKE VIEWPhoto unavailable4 photos

    Swiss-BelSuites Pounamu Queenstown

    SUITE LAKE VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    74 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Room amenities

    • Alarm clock
    • DVD player
    • Wi-fi
    • Living room: 1
    • Safe
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Smoke detector
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-3

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BED • 1 Bedroom • 74 m²SUI.1B-1
    SUITE ONE BEDPhoto unavailable4 photos

    Swiss-BelSuites Pounamu Queenstown

    SUITE ONE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    74 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B-1

    Room amenities

    • Fridge
    • Bathroom: 1
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchen utensils, plates & cups
    • Kitchen
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Balcony
    • Wi-fi
    • DVD player
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LAKE VIEWSTUDIO • LAKE VIEWSTU.LK

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    STUDIO LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 104 m²SUI.B2-1
    SUITE TWO BEDROOMSPhoto unavailable4 photos

    Swiss-BelSuites Pounamu Queenstown

    SUITE TWO BEDROOMS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    104 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Room amenities

    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • DVD player
    • TV
    • Radio
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Hairdryer
    • Mini fridge
    • Microwave
    • Smoke detector
    • Bathroom: 2
    • Shower
    • Bathtub: 1
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Direct dial telephone
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LAKE VIEWDouble or Twin • LAKE VIEWDBT.LK

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Double or Twin LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK-1

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 21 m²STU.ST
    STUDIO STANDARDPhoto unavailable3 photos

    Swiss-BelSuites Pounamu Queenstown

    STUDIO STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Slippers
    • Bathrobes
    • Alarm clock
    • DVD player
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT MOUNTAIN VIEWAPARTMENT • MOUNTAIN VIEWAPT.VN

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    APARTMENT MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LAKE VIEWAPARTMENT • LAKE VIEWAPT.LK

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    APARTMENT LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 104 m²SUI.B2-2
    SUITE TWO BEDROOMSPhoto unavailable4 photos

    Swiss-BelSuites Pounamu Queenstown

    SUITE TWO BEDROOMS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    104 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-2

    Room amenities

    • Smoke detector
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower
    • Bathroom: 1
    • Washing machine
    • Wi-fi
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • DVD player
    • Alarm clock
    • Bathrobes
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK

    Photos are not available for this room type.

    Swiss-BelSuites Pounamu Queenstown

    TWIN LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Swiss-BelSuites Pounamu Queenstown

8.4
Excellent
1,590 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.4 /10
Neighborhood
8.6 /10
Value
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
amarjit
Good
Partner
10/10
Exceptional
18 Jul 2026
amarjit
All good
Partner
10/10
Exceptional
18 Jul 2026
Murray
Great views...it's right on Frankton road but the bedroom is at back so you don't hear the traffic..so nice to have the gas fire and watch sunset over the Remarkables..
10/10
Exceptional
28 Jun 2026
Karen
Spur of the moment booking. Absolutely made the best choice! Location is a short and fairly easy walk to town. Slight hill but nothing too major.

Check in was amazing, we were so well looked after by the lovely lady at reception, top notch service. Room was huge! Had every heating amenity you could think of!

Beautiful view from the room. They have a spa that overlooks the lake and Remarkables that you can book at the front desk, ask for extra towels.

Only slight downsides, sink in bathroom took ages to drain, shower head and pressure just okay. King bed was two singles pushed together so not the most comfortable bed but wasn’t unbearable.

Parking was only $10 a night and you can pay by hour for extra time in the room up until midday.

Would definitely stay here again, would probably just get 2 singles or a room with 2 beds.
Partner
8/10
Excellent
23 Jun 2026
Connor
Okay for the price
Partner
6/10
Pleasant
19 Jun 2026
Katherine
Staff were very lovely. Check-in was easy with easy bag drop both before and after check-in/check out. Lots of details that made us question the rating of the property, but also would have been totally reasonable for a 3-star property. Everything was totally fine and nothing really to write home about but we definitely questioned the 5-star rating we had seen daily. I wouldn't *not* recommend this hotel. If it's in your price range, it's totally ok, but absolutely buyer beware- you are getting what you pay for.
Business Family
8/10
Excellent
19 Jun 2026
Barry
We loved our stay, location was excellent and double glazing was great and stopped traffic noise from the main road. All staff were very friendly and assisted us with our luggage on the steps. Air conditioning and gas fireplace was lovely. Full kitchen with dishwasher was great for our meals and house keeping staff always supplied necessary top ups for essentials which was appreciated. Excellent TV and Three Now app with similar TV shows in Australia. Washing Machine and Dryer shared by 2 units again with washing powder supplied. Our only suggestions for improvement would be better mattresses although I realise this can be a matter of opinion and no parking charges. We would gladly come back again in the future and really enjoyed our 9 days here.
Partner
10/10
Exceptional
17 Jun 2026
Nigel
The property was clean & tidy, very spacious! Heating in the colder months was perfect & was great to have a room to enjoy down time in a seperate lounge/dining 10/10 for space, layout etc!
Did I mention the view was next level 😍
Friends
10/10
Exceptional
16 Jun 2026
Mark
This is the second time we have booked and stayed here. We will definitely be back for a third visit.
Friends
10/10
Exceptional
16 Jun 2026
River
Nice place. Room was toasty and warm when we got in. Tidy. Cool bath. Lovely reception staff.

Bit slippery outside in the cold, so beware of that.
Partner
8/10
Excellent
14 Jun 2026
Kim
Great stay!
Partner
10/10
Exceptional
13 Jun 2026
Roslyn
It was so lovely having an apartment instead of a hotel room and there was little difference in the price. The apartment was spacious and had all the mod cons. Parking was easy, the only negative is trying to exit the property onto a main road… it gets quite busy and congested.
Partner
10/10
Exceptional
11 Jun 2026
Rosana
Clean room with air conditioning unit, great quiet location near the town centre.
Self
8/10
Excellent
01 Jun 2026
Katy
Beautiful views and nice to have the space of the lounge area and gas fire.
Partner
10/10
Exceptional
01 Jun 2026
Jarrod
Close to downtown and very good price.
Friends
6/10
Pleasant
28 May 2026
George
Everything was great except the bed, terrible quality and needs replacing! Could also hear people upstairs often especially at night when trying to sleep
Partner
10/10
Exceptional
19 May 2026
Brayden L
Beautiful views of the remarkable mountains and lake
10/10
Exceptional
15 May 2026
Leonardo
The location was great and the continental breakfast was delicious.
Family
10/10
Exceptional
12 May 2026
michael
Breakfast was nice the room was clean the
air conditioning was awesome. And the staff were very helpful as well
Partner
8/10
Excellent
12 May 2026
Yu-Fang
Beautiful lake view from our apartment and it is well equipped. We stayed there twice on this trip and the dishwasher did not work in our first apartment. It also took time to work out how to operate the gas fireplace in the second apartment but the staff was very helpful and prompt. Would stay here again!
Family
8/10
Excellent
09 May 2026
Paula
Good size. It would have been great not to have tiled bath.
Partner
8/10
Excellent
08 May 2026
Ruby
While the view from our room was amazing, the lounge room furniture was stained, which left us feeling uncomfortable to sit on. The front bathroom door kept closing, so we had to prop it open with the bin!
10/10
Exceptional
06 May 2026
Young Hwan
Room was comfortable and everything was great! Toilet flush stopped working but was quickly fixed so we were very happy with the service!
Partner
8/10
Excellent
27 Apr 2026
Tim
Great views over the lake out to the Remarkables. A nice 15-minute walk into town to the many entertainment venues. Room was comfortable and clean.
Partner
10/10
Exceptional
21 Apr 2026
Camie
The front desk area was small and cramped, with no wet weather provisions and not particularly welcoming. It was not in keeping with the accommodation which was excellent and had marvellous views of the lake.
Friends
6/10
Pleasant
19 Apr 2026
Margaret
We were two friends in a Superior room with twin beds. Whilst the room was very clean and had a good (though small) bathroom we were there for a whole week and found it pretty cramped. There wasn’t much that could be described as “superior” about it as it was in a basement and had a view of a walkway where people went by above us.


Possibly my fault as I didn’t investigate further into what the room would be like but they don’t have photos of these rooms on the website and I can understand why!


The beds though comfortable had very soft mattresses


Overall I think these apartments are fine for one or two nights but I wouldn’t choose to stay a whole week there again
Friends
8/10
Excellent
17 Apr 2026
Athena
The room is modern and comfortable. The location is good. The washer and dryer are just outside the room, and shared with one other room are a plus.
But the layout of the rooms is not good for senior and handicapped people since guests have to walk up or walk down stairs to access the room
Partner
4/10
Poor
17 Apr 2026
Barb
There were cobwebs on the ceiling and a dirty unwashed mug in the cupboard. Requested 2 single beds and one had presumably original king duvet inner just folded in half and put on bed instead of single bed one making it impossible to sleep with. Also had a single bed electric blanket on the bed with the cord and wall plug sitting loose in the middle of the bed hidden under the sheet so that when I got into bed the 3 prongs of the wall plug dug into the full length of my leg. Had to strip the bed and remake it. Room was nothing like the photos and was extremely small. Staff were friendly and helpful.
The handwash and body lotion were nice but the advertised use of gym and spa were not free.
Wouldn't stay there again for the money spent.
The SUPERIOR KING ROOMS are like matchboxes and look nothing like spacious photos.
Partner
4/10
Poor
17 Apr 2026
Peter
Bring mattress topper with you bed is rubbish
Partner
8/10
Excellent
17 Apr 2026
Debbie
Great facility with a laundry at our door.
Partner
8/10
Excellent
14 Apr 2026
Maria
The free laundry facilities were a bonus
Partner
6/10
Pleasant
13 Apr 2026
Lidia
WOW - the pictures that are shown are not at ALL like what you get (and not in a good way!) Old tired furniture that was really scratched up, water stained and disfigured; water damaged hardwood floors, the dining table did not even allow for us to sit around it - it was smashed into one of the 2 mismatching and saggy sofas; the “provided continental breakfast”was a joke - tiny amount of coffee (4 pods for 3 people?!), a TINY jar of dry cereal that was poured out of who knows what into a mason jar and 8 slices of white bread. After I complained about the condition of the place, they did provide a 10% refund, but you should know going in that the listed photos do NOT represent accurately what you are getting. In addition, the hotel is on the only main road into the city so it is constantly busy and noisy with traffic and walking onto the city is not an easy task.
Family
6/10
Pleasant
12 Apr 2026
Teri
Right along the main road, can be noisy. Easy parking and Laundry. Room was cleaned but pans looked dirty. Furniture outdated and scratched. Nice view of lake. In order to use the spa you need to make a reservation. They don't provide enough soap to wash dishes
Partner
6/10
Pleasant
11 Apr 2026
Patricia
Broken light reported on the Saturday morning first thing and still not fixed by the Tuesday when I checked out.
Housekeeping wasn’t that great, sink/sides not wiped down in the bathroom.
Also the top sheet of the bed was pulled up but underneath the bottom sheet and quilt weren’t.
I would estimate about 3 minutes was spent in my room each day and it showed.
Not acceptable for the amount of money the room cost for 4 days.
Self
6/10
Pleasant
07 Apr 2026
Ward
Inconvenient, overpriced, poor staffing, power went out, things are broken.
Partner
6/10
Pleasant
01 Apr 2026
Luisito
No help with our luggage. Travelled with my 88 and 83 year old parents. And it is NOT for them. And not for me too. aside from walking up we had to walk further up for the rooms. I expected more.
Friends_and_family Family
10/10
Exceptional
31 Mar 2026
Razvan
Good amenities, quiet, and clean. The kitchenette and bathroom were very nice inclusions and the room was spacious with a lot of great light and high ceilings.
Free laundry right outside the room was great, and it was a short jaunt to the city center and close enough to the airport that a single bus got us there in about 10 mins.
Only real complaint was that I never got an answer when trying to call reception during business hours and no response to my email inquiring about extending our stay before check-in. Was able to sort things out in person with no issues though so it's minor.
6/10
Pleasant
27 Mar 2026
Lorri
We were very disappointed. We thought we were getting a lakeview room but the listing is misleading and we had a room with no view, couldn’t even see the mountains as it was like a basement standard room. Wifi was working, the stopper in the bathroom sink didn’t work and we had to walk a long distance on a rock walk path to get to our room. Then we got an upgrade for the next night for a lakeview room which was quite expensive. The view was great and the suite large but otherwise was very disappointing The bathroom had hair on the floor and no stopper for the tub and the underside of the toilet seat had urine stains! The fireplace didn’t work properly. Don’t stay there, not worth it!!!!
Partner
6/10
Pleasant
26 Mar 2026
Gordon
Room was spacious. Views are great. Very out dated and stinky suite. Stained carpets and scuffed floors. The building was very noisey, people smoking in adjacent suites. Kitchen was well equipped and smart tv’s were nice. Road traffic busy area but an easy walk to downtown and queen’s park. Seemed expensive per night.
Partner
8/10
Excellent
25 Mar 2026
Susan
Happy with our stay
Partner
10/10
Exceptional
18 Mar 2026
PHILIP
All we wanted and more. A short walk to town. Lake views. Spacious, all the amenities. Easy check-in. Easier check out.
2/10
Poor
16 Mar 2026
miriam
Very limited communication - room was made up sporadically and badly, the continental breakfast was laughable.
Partner
8/10
Excellent
16 Mar 2026
Michael
Property is very nice and host is very nice. But I didn’t realize it’s a shared apartment, minor inconvenience. Also, if you can’t handle very soft bed, you should ask the host for help. They have the softest bed I ever stayed.
Family
10/10
Exceptional
15 Mar 2026
Paul
Great apartments in a good location.
Partner
10/10
Exceptional
14 Mar 2026
Paul
Great room in a convenient location.
Partner
10/10
Exceptional
14 Mar 2026
Bee
Fabulous luxury when we needed it most. Fantastic outlook, lovely fire and everything we needed.
Friends_and_family Friends
8/10
Excellent
14 Mar 2026
Don
These apartments are within walking distance of central Queenstown - which is good, as parking is expensive in the centre of town. The room we stayed in was okay, but nothing like what's promoted on the website (I think they only show the Lake View units and state that standard rooms don't have an oven), but the whole complex is showing it's age, and could do with a renovation. The staff were very friendly and helpful, and considering the price of units closer to the centre of town, it probably does represent good value for money.
Partner
10/10
Exceptional
14 Mar 2026
Shane
Excellent location all within walking distance of the cities with great views !!
10/10
Exceptional
11 Mar 2026
Andrew
Great location, friendly staff!
Partner
8/10
Excellent
10 Mar 2026
Carlo
The room was spacious, comfortable and well equipped for a self-contained stay, a short stroll downhill to the town centre. View was absolutely stunning. Two points of feedback, they could have provided a clothes rack in the shared laundry as dryers are not suitable for some fabrics, also they could charge for or provide a “cooking pack” with salt, pepper, oil and paper towel, would go a long way in reducing waste as we had to purchase some, which we’ll ultimately have to throw away.
Partner
6/10
Pleasant
09 Mar 2026
Ciara
The location was great, right next to the bus stop which made it convenient. Communication was poor as we had a late check in which we informed the accommodation ahead of time however there was very minimal communication of how we were to check-in. Additionally, room was very noisy and our neighbors were doing laundry in the shared space until late at night. Accommodation was clean.
8/10
Excellent
08 Mar 2026
Derek
Property could perhaps do with a bit of an upgrade. Location was good and views were stunning
Partner
4/10
Poor
06 Mar 2026
Mark
Didn’t clean room until I chased them for it and then don’t cxhangeuses coffee cups.

10/10
Exceptional
04 Mar 2026
Montrell
Property was very clean, house keeping paid visits every day. 20 minute walk from restaurants and shops! Great stay!
Self
10/10
Exceptional
21 Feb 2026
Andrew
Clean room with friendly staff and an amazing view.
Partner
8/10
Excellent
17 Feb 2026
david
Clean room, loved the view. The sign on the outer door “please remove your shoes “ may make sense in the winter but maybe not in the summer? Dryer didn’t work, response time to try & resolve was impressive but mechanical engineer needed his assistant to help resolve the problem but giving it was past 5pm, assistant wasn’t available. we were directed to use a different dryer in a different part of the facility.
Partner
10/10
Exceptional
17 Feb 2026
Erin
Excellent location and amenities
6/10
Pleasant
17 Feb 2026
Elizabeth
Rooms were clean, and supplied all the amenities we needed. The staff were gracious and helpful. Two criticism: 1. At night the bedroom areas were very dimly lit due to completely insufficient illumination. 2. The bathroom has a very badly designed glass shelf with a sharp corner projecting out beyond the counter. I cut my forehead on this leaning forward to put some in the garbage bin. I brought this to the attention of the front office staff and showed them pictures. This needs to be corrected before it injures others.
4/10
Poor
12 Feb 2026
Trina

We made our lake view reservation with this property months in advance and received confirmation. When we arrived after traveling halfway around the world, we were informed there was an “issue” with our room and that the lake view room we had reserved was no longer available.

We were offered the following options:
   •   Move into a room with no view, which was not what we reserved.
   •   Stay one night in a lake view room that would not be ready until that evening, then move to a different room the next day.
   •   Move rooms nightly in order to maintain a lake view for our four-night stay.
   •   Or find another hotel during peak season when nearly every property was fully booked.

These were not reasonable alternatives for a confirmed reservation, especially during high season. Ultimately, the manager was able to locate availability at another hotel, and we relocated. However, this situation cost us a full day of our vacation — time we cannot recover.

We planned and booked this trip months in advance. It is extremely disappointing that a confirmed reservation was not honored upon arrival.
10/10
Exceptional
09 Feb 2026
Robert
We upgraded to the apartment facing the lake for our last two nights. It was a game changer and we loved it - so spacious and well equipped
Leisure Partner
8/10
Excellent
07 Feb 2026
Navjot Singh
Excellent service and nice room and lake view.
Leisure Partner
8/10
Excellent
04 Feb 2026
Kerri
Great Lake views, comfy bed, quiet, friendly staff.
8/10
Excellent
02 Feb 2026
Lynnette
Hotel style room, very clean.
Amenities good, excellent bathroom water pressure
Lovely spa.
Laundry service great.
Noisy, ie we were in 'B' unit and those in 'A' could be noisy, but I guess you expect that in close proximity.
Enzo was cheerful moving our very heavy suitcases - thank you.
All in all would definitely stay again.
10/10
Exceptional
02 Feb 2026
Rayna
Amazing room. Clean, self contained and staff wonderful
Partner
10/10
Exceptional
01 Feb 2026
Wayne
The staff, especially Katy, really stepped up to help out
10/10
Exceptional
01 Feb 2026
David
Very clean and comfortable. Could not ask for a better view. Friendly staff!
Leisure Partner
10/10
Exceptional
30 Jan 2026
Akiko
It was our first stay in New Zealand and after a long flight, it was nice to have a spacious king size suite with lake views. The view was amazing! Bathrooms were clean. The unit had everything we needed - hot showers, good water pressure, and kitchenette. There is a parking garage available that is very small and tight but you get used to it. You do hear cars but it didn’t really bother us. Location is convenient, 15-20 minute walk into town. There are stairs to get into the unit and the front desk so just beware if you have lots of luggage.
Leisure Partner
8/10
Excellent
28 Jan 2026
cheryl
Clean room. Washer and dryer right outside unit
Partner
10/10
Exceptional
28 Jan 2026
Lynda
Location was great, with a magnificent view to the Remarkables. The room was clean and serviced daily - which included replenishing single serve items (tea bags, dishwashing powder etc). It would have been good to have had some salt and pepper grinders as well, to supplement the ability to self-cater. It's a do-able walk to Queenstown with average fitness. It's uphill on return. Undercover parking garage is great. There are 30 steps to get your luggage to upstairs units. Maintenance responses were immediate - which was great.
It's expensive, but worthwhile for a special occasion.
Partner
10/10
Exceptional
27 Jan 2026
Kristine
Clean, staff
Leisure Partner
10/10
Exceptional
24 Jan 2026
Claire
The staff were helpful and welcoming. We had a very nice room with a helpful kitchenette. Parking on site was handy and the location is great for walking to town.
6/10
Pleasant
23 Jan 2026
Chanel
Fix your prices and rooms. I paid an extra $400 for a lake view, yet the room had NO lake or water view. Very disappointing. Also, your car park lights down stairs were NEVER on so you couldn’t see anything.
Leisure Family
8/10
Excellent
23 Jan 2026
Hanney
Clean and comfortable, issue for those with limited mobility due to underground parking having no lift and stairs ti all rooms.
Leisure Partner
8/10
Excellent
20 Jan 2026
Michelle
Convenient and close to the town and local activities. Bathroom needed some cleaning, mold behind the door. Other than that, good for a quick short stay.
Leisure Partner
10/10
Exceptional
19 Jan 2026
Marjan
Our stay at Swiss-Belsuites was absolutely unforgettable. We had a stunning view of Lake Wakatipu, and it was so mesmerizing that we honestly didn’t want to leave the room. Watching the lake from our window was an experience on its own—peaceful, magical, and unforgettable.

Everything about our stay was excellent. The room was very clean and comfortable, and the staff were incredibly friendly, welcoming, and helpful throughout our visit. It was a perfect combination of comfort, beauty, and great hospitality. We truly loved our stay and would highly recommend it.
Leisure Family
8/10
Excellent
17 Jan 2026
Nicole
The place really needs a renovation and has nit been well maintained.

The carpets are heavily stained, the coffee table fill of chips and the bathroom is old and has mildew. There was a bad stench coming from the garbage disposal in the sink and the gas fire was broken - with 2 staff members attending and couldn't be fixed the balcony was super dirty and cobwebs on seats.

That being said the view is awesome from the balcony.

They do charge for parking even though every apartment has a space underneath which feels a little but of a rip off and charging for a late checkout of 11 or 12 was also quite rough.

But - being an apartment and the view made it a good stay.
Business_and_leisure Partner
8/10
Excellent
16 Jan 2026
Peter
A bit dated complex with a lot of stair steps. Overall quite clean except for dusts gathered in less used spots. However all of these are more than offset by the magnificent view of the lake and the mountains. Hence the 4 stars. Will give 4.5 stars if possible.
Leisure Partner
6/10
Pleasant
14 Jan 2026
Jane
The room was clean but small and I thought expensive for the size of the room and no views as our room was at the back of the complex
10/10
Exceptional
11 Jan 2026
Len
Staff were helpful, unit was clean and well equipped in the kitchen. Gas fireplace was a nice feature. Garage spaces were confusing given others parked in our space but units were not full so plenty of space to park.
8/10
Excellent
10 Jan 2026
Andrew
Comfortable, convenient to town, clean.
Friends_and_family Friends
6/10
Pleasant
06 Jan 2026
luke
expensive for bread,milk and cereal
Leisure Friends
4/10
Poor
29 Dec 2025
Emily
Staff were responsive when we told them that the toilet in our room was broken. However there were a lot of other maintenance items in the room that we decided to just live with - broken microwave door, broken kitchen cupboard door, light switches that didn’t do anything, flickering lightbulbs above the bed, water damage on the floor by the sink, broken shutters that divided the bedroom from the living room. Additionally the standard of cleaning wasn’t great - there was a mug in the cupboard when we arrived that was filthy and very obviously hadn’t been cleaned, there was somebody else’s underwear in the dryer, and the housekeeping (when we asked them to do it) was very “once over lightly”. And there are a lot of stairs! Given we paid a premium price, it didn’t feel like a premium experience.
Leisure Family
10/10
Exceptional
26 Dec 2025
Losalini Ditegu
This place was better than the reviews we read before booking. Easy and smooth check in by very friendly and professional staff. Convenient allocated car park for an fee underneath the building. The one bedroom apartment was spotless and well stocked with tea, coffee, hot chocolate. Close to the main. CBD and easy drive from the airport. We are regular walkers and enjoyed a few strolls to the CBD…. you can use cross streets to go through the less steeper sides. Lots of parking around the outskirts of town too . Spacious room, lovely kitchen - and awesome view of the lake and mountains. Some low level traffic noise during peak hours if you’re highly susceptible to that because the lounge room faces the main road that connects Queenstown CBD to the airport. We’d definitely stay again and highly recommend.
Leisure
10/10
Exceptional
25 Dec 2025
Aaron
Staff wasn't the friendliest or easiest to communicate with. Signage getting in was poor. The unit itself was very nice but missing soap.
10/10
Exceptional
24 Dec 2025
Kenya
Clean room, friendly staff
Business Self
4/10
Poor
23 Dec 2025
Kavi
No view and such a small room. Would recommend others.
Leisure Partner
8/10
Excellent
22 Dec 2025
Chloe
Overall it was a great stay, friendly staff, Great Lake view, it has a nice kitchen where we could cook, and we could also use washing machine and dryer - pretty good. Only downside was the bathroom fan was a bit loud in our room. Thanks
10/10
Exceptional
15 Dec 2025
SRIKAR
Location is perfect, room is clean and nice mountain views, parking fee is not bad.
Partner
10/10
Exceptional
14 Dec 2025
Sharleen
Great location on edge of town, easy access and parking, great room with lovely Lake view. Very helpful staff.
Leisure Partner
10/10
Exceptional
12 Dec 2025
Charles
Spacious and Clean!
Leisure Family_with_children
10/10
Exceptional
10 Dec 2025
Peter
Recently stayed here for 6 nights, had a great time but there was a few things a little disappointed in.

Bike hire wasn’t available.
Breakfast delivered to your room instead of a lobby style sit down.
Leisure Partner
8/10
Excellent
08 Dec 2025
Gregory
Rooms were great. Clean and spacious enough for our needs.
The beds are showing their age though and are a bit uncomfortable but not enough to make the stay unbearable.

The laundry facilities were a definite plus!!
10/10
Exceptional
08 Dec 2025
Ingrid
Large spacious apartment with full cooking facilities and well equipped kitchen. Magnificent view from room
Partner
10/10
Exceptional
02 Dec 2025
Eleanor
The view from the suite is gorgeous! The big window panes are spotless and we enjoyed sitting in the spacious living room looking out to the lake and mountains. A short walk into town and Queenstown Gardens.
I would definitely stay here again in future trips.
Partner
6/10
Pleasant
30 Nov 2025
Daniel
We booked this hotel for our honeymoon. After reading reviews about the room we originally booked, we contacted the hotel directly via e-mail to ensure that they knew that the trip was for an important occasion for us and everything could be perfectly kept. They offered a room upgrade and we accepted. Our stay was overall satisfactory, they gave us brownies to welcome us which was nice. The room was spacious and had a beautiful view, however there are things that were a bit disappointing for us. The “continental breakfast” that is included was a jar of cereals, some bread left in the fridge, an orange juice, a yogurt and some mini spreads and some amenities such as tea and coffee sachets. That is really not something that someone expects when they booked an accomodation that says “breakfast included”. Also, they advertise the place with a “nearby” gym facility. The gym is a 20min walk to town and you have to pay a $23 dollar fee PER DAY. We were gutted when we heard that as we did not find this information anywhere prior to booking the hotel. The staff was super friendly, I think this is mostly a management and marketing issue than anything else.
Partner
8/10
Excellent
30 Nov 2025
Elizabeth
The space is very nice and the view is great, but be advised it overlooks a very busy road so it’s not really restful. Also, the walls are thin and I could hear the people next to me talking at 2am.

Great otherwise though!
Leisure Self
10/10
Exceptional
28 Nov 2025
Giovanni
Nice guy equipped kitchen
Leisure Partner
8/10
Excellent
22 Nov 2025
Richard
Apartment itself was great, spacious and the view fabulous. However, communication was poor - they took 4 days to respond to my email. The rubbish area was overflowing, that was disgraceful in a pretty pricey establishment. Finally, there was no Sky TV. Every other place we stayed in New Zealand provided Sky, so that was poor also.
Leisure Partner
10/10
Exceptional
19 Nov 2025
Anya
Room was clean, area was quiet, felt safe, close to town, great amenities.
2/10
Poor
19 Nov 2025
Jen
the beds were tiny!! no adult would be confortable. and the AC didnt come into the bedroom and they had no fans. also our parking space was occupied by housekeeping. and it was not clear thay gym access would come with a fee.

Location & surroundings

Swiss-BelSuites Pounamu Queenstown
110 Frankton Road, Queenstown, New Zealand

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Swiss-BelSuites Pounamu Queenstown

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