Fantasy Island Dive Resort

Honduras , Roatan - Islas de la Bahia
ROATAN, Cayo Ezequiel French Harbour
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100 reviews shown

2/10

Poor

12 Mar 2026

Kourtney

Beach area was beautiful!! Rooms were very run down and needed some serious updating. We were there during the fire and received little to no help. Very disappointed with management through the whole process. Went back after and the things that were left behind were taken and we were told by staff that all rooms were empty. They don't take good care of their customers.

Family

2/10

Poor

08 Mar 2026

James Lewis Wilson

The beach view was obstruced and the beach full of seaweed. The resort burnt down to the ground while we were there.

Friends

2/10

Poor

06 Mar 2026

Elvis

The ocean view is beautiful everything outside the hotel was better than the own hotel rooms were out dated some of the stuff was rude overall the food was not so great stuff was repetitive and

2/10

Poor

03 Mar 2026

tammy

No ocean view just trees. Very unsafe buildings. Rust in water. Low quality food and drinks

Partner

8/10

Excellent

01 Mar 2026

Roger

Resort is updating things- one step at a time. The area & activities to do around the resort put it a step above all others. Not overcrowded, availability to chairs/beach/ pool was fabulous!!

Partner

10/10

Exceptional

27 Feb 2026

Eva

👌

4/10

Poor

27 Feb 2026

Ashley

Not the greatest experience. No hot water in the rooms and they are quite dated. They have no dive instructor onsite, so my husband couldn’t complete his certification dives for his Open Water Course even though we were told when we booked that they could (they do have a dive master than can take certified divers diving).
The food was just ok, it was often cold and not much selection. Do not forget to bring mosquito repellent, there are thousands of them and you will get eaten alive, especially in the lobby/bar area. We ended up having to move to a different hotel so my husband could do his diving, and the manager told us they would refund us for the remainder of our stay, but they have refused to pay now. Very disappointing overall experience.

4/10

Poor

22 Feb 2026

Mi'Cielo T

Yes the bathroom toilet kept getting clogged . The water was cold . The room smells like meldew. The paint was chipped. The shower has no soap dish .it was one of the worse resort we stayed in. The only good thing was Ingrid and the rest of the staff . The food was always cold and not to mention it was the same food every day. The entire resort smelled of cat or meldew. The shop at the resort really didn't accommodate necessary items like cutips etc

Partner

4/10

Poor

19 Feb 2026

Irma

The entire property needs to be repaired,, the food was bad , the wasn’t friendly

Friends_and_family Family

4/10

Poor

16 Feb 2026

Asiza

It was 3 of us and they put our rooms so far away from each other and didn’t try to accommodate us.

Leisure Family

2/10

Poor

12 Feb 2026

Kelly

This was a complete disappointment. I was so sad by the condition of the resort. The owner should close it to the public and get it in the condition it should be in. The road was horrible, the entrance smells strongly of sewage. The food was okay. So hard to get most of the staff to smile. I ended up woth 59 mosquito bites. The rooms were neglected. The bathroom fixtures were rusty. Just dont go.

Leisure Friends

2/10

Poor

12 Feb 2026

Dmitry

If you want to ruin your Caribbean vacation and feel really disgusting, go there. Otherwise STAY AWAY from this place. All things there that are offered are not as they have to be, in the bad sense. Once upon a time a large good resort, it is faded away to the state of all-wrong. To be specific, this is what I personally didn't like: -almost destroyed last mile road to the properly, - large stinky pot holes at the hotel entrance that fill the whole lobby with rotten smell round o'clock, - tons of mosquitos in the lobby and in room, - shabby rooms with a lack of basic things, like hangers, soap holders, etc. -if you want a hair dryer, you have to leave them your id, yes, not just show but leave for the exchange, -their food is super boring, a lot of margarine used, all meat is over-fried to be just dry and not testy, and it is mostly pork and chicken all the time, seafood = tilapia always, - despite promised restaurants and bars, only one of each was open, - cocktails in their bar are made incorrectly and are not even close to what they should be. The only positive impression is their beach. We booked for a week, but got upset VERY MUCH and escaped 3 days before the end of the planned stay. They DID NOT return us money back!

Leisure Family_with_children

4/10

Poor

07 Feb 2026

Bradley

The driveway getting up into the resort was horrific. I thought I was gonna sync my car. At check-in, no one could speak English.. The room was definitely not up apart way below average… and the food was way below average…. The only place I could get a Wi-Fi signal is in the reception area… however the beach was awesome. I guess that’s the silver lining…. The resort needs a. LOT OF WORK

Leisure Self

8/10

Excellent

06 Feb 2026

Derek

Room was very tidy . Not Staff didn’t speak English as before , but didn’t impede having a good time .
There was however a lack of warm water and no hot water for showers .
My 4th or 5th visit over the years . Dive centre and staff amazing!

4/10

Poor

01 Feb 2026

Lorraine

The room was mouldy

6/10

Pleasant

01 Feb 2026

Michelle

The room was in in of some tlc; wobbly toilet, mold on ceiling, door very hard to close, had to reactivate my door key 4 times in 2 weeks, etc
Even the newly renovated bathrooms in the lobby had doors that did not close easily
Staff seem to need more training on information to provide
Food was generally ok, but what should be crispy was not because of the warming pans. Also usually too salty. “Salad” section was always the same: iceberg lettuce, shedded carrot, sliced tomatoes, peppers and cucumbers…and one mix of chopped onion, tomato and cucumber
Cleaning was good, in room, public spaces and the beach
Generally, I was expecting more for the price.

Leisure Self

6/10

Pleasant

28 Jan 2026

Luis E

El cuarto no estaba en tan buenas condiciones lucia como que lo construyeron y no lo terminaron ,no se ve acogedor ,el baño no tenía ni donde poner el jabón o el shampoo,acepto que si lo limpiaban bien pero igual no se veía bien con las imperfecciones de construcción especialmente en el baño .
La música en la playa Reguetón a toda hora una playa tan hermosa deberían de poner música para todos más teniendo clientes extranjeros y más para descansar,en la noche sería diferente,los chicos hacen lo que pueden para entretener a los huéspedes.
La comida estaba bien y la playa preciosa solo que cuando una nada ve mucha basura por dentro como plásticos,:(
Lo otro llegan unos jet ski y estábamos en el kajack y empezaron a dar vueltas casi nos tumban estoy de acuerdo que sean clientes pero que tengan cuidado en la playa con los que están en el agua .
En fin la playa lo merece todo el lugar es maravilloso para aprovecharlo le deseo suerte con las reformas que le están haciendo en general

Leisure Partner

6/10

Pleasant

25 Jan 2026

Murray

Room was better than I expected for the price and food the same. Rained quite a bit while we were there but I can’t blame the hotel for that. Snorkeling was the best I’ve ever experienced. Resort is on a great chunk of the best land in Honduras. They are trying to renovate it but it’ll take some time to bring it up to anything but a three star resort

Leisure Family

6/10

Pleasant

23 Jan 2026

Neri

The people at the front desk were NOT friendly at all. We did not feel welcome from the first day which is a shame.
However, I want to mention ALEXANDRO, he was the only one who helped us in everyway he could. He was very kind to us and always willing to help.
About the food. there were'nt too many options , most of them were pork. (we dont eat pork) Unfortunately the weather did not help. It rained a lot.
Overall. I give it 3 starts. beacuse the bach is beautiful.
I hope they train the front desk staff so that guests feel like coming back. For now, we will not be returning.
Thank you

Leisure Family

8/10

Excellent

23 Jan 2026

Lisi

Good vibes.

Leisure

2/10

Poor

20 Jan 2026

mayra

Fantasy island is not a Fantasy. Our room had no hot water. Our beds were sinked in, very old. They do not give you a blanket you get a sheet instead. They are re-constructing the main entrance, and it's messy. The location is old and needs big improvement. It wasn't a Fantasy at all. The employees are not trained, they look dazed out and not focus. They do not know how to client service at all. I wouldn't come back or bring anyone that knows about quality, and client experience. They have lots of potential but need 200% improvements. Lastly the food was okay, and drinks are your cheap happy drinks.

6/10

Pleasant

17 Jan 2026

David

Billards sticks broken, previous stains on bed sheets. Staff was great! :)

Leisure Partner

4/10

Poor

17 Jan 2026

Barbara

The room was very out dated, NO HOT WATER THE ENTIRE TRIP, we told the manager several times but it never was fixed. Room was dirty.

Do not let the online pics fool you!!
They are renovating the resort at this time but only the lobby and dining area.

Leisure Family

2/10

Poor

13 Jan 2026

Oumeet

Bed bugs, when asked to inspect and change manager laughed and told us no.

Leisure Family

4/10

Poor

11 Jan 2026

Latasha

The room was near the beach but the resort is in poor condition. The toilet didn’t flush. Some areas of the resort smells. The property is old there was holes in the door of my hotel and mosquitoes was in there all the time. I couldn’t sleep because of the construction early morning next to my room and the staff at the front desk is not friendly. I wouldn’t return.

2/10

Poor

10 Jan 2026

Kelley

If I could have chosen a negative zero I would have. DO NOT stay here. The resort smells like a septic tank, the food is not edible, the rooms are gross and the staff does not smile. Maybe they just don’t like Americans I don’t know. Regardless, stay clear of this one, there’s plenty others to choose from.

Leisure Partner

2/10

Poor

25 Dec 2025

Luis Carlos Augusto

La propiedad esta super descuidada, ofrecen algo que no es, engañando al consumidor (marketing engañoso), la comida super básica, las camas en pésimo estado al igual que los baños. No lo recomendamos especialmente si va con familia (niñas y niños), las personas dejan la basura tirada en la playa, piscinas y todos lados demostrando su pésima educación y la carencia en el lugar es evidente

Leisure Family

2/10

Poor

14 Dec 2025

Gabriel

Deceptive Advertising and Zero Customer Support

Fantasy Island Resort is grossly misrepresented online. The photos on the website are deceptive and do not reflect the actual condition of the property. The roads are in poor shape, the surroundings are unattractive, and there was a strong, unpleasant odor upon arrival that made the location feel unclean and unwelcoming.

Customer service was completely unhelpful. We immediately raised our concerns and requested a refund, which was flatly refused without any effort to resolve the situation. Because the conditions were unacceptable, we chose not to stay and left after 30 minutes.

This was a waste of money and time. The lack of honesty in advertising and refusal to take responsibility is unacceptable. I would strongly advise others to avoid booking this resort.
Internet service 0.5% in the location (wifi)
I didn't receive help to cancel for Fantasy Island staff either Expedia, HORRIBLE EXPERIENCE, just waste my money.

2/10

Poor

12 Dec 2025

Theodore

No shuttle showed up at the airport to pick us up upon arrival.When we called we were informed we would have to pay $15 US per person and they asked if we even had reservations.(There were four of us for two weeks in two rooms) We grabbed a cab instead that cost us half of the price .Upon arrival, the whole front entrance was under construction and not very easy to maneuver to get into or find the front desk.We were not greeted in a friendly manner informed our rooms would not be close to each other, which was OK, but we assumed there would be phones in the room so we could connect No phones. One of our rooms contained only a bed. No table , no chairs inside or on the balcony. The air-conditioning occasionally did not work, The electrical wires were all crossed so you never knew what was going to come on when you turned on a switch. The variety of food awful and we are NOT picky eaters, We purchased our own pancake syrup so we could at least have syrup with our pancakes or French toast in the mornings.
The smell of sewage was unbearable. We had no hot water and were told they were “working on it”. There was no swim up bar It was a nasty construction zone.

6/10

Pleasant

11 Nov 2025

Susan

The room had great air conditioning but our safe didn’t work so we ended up getting the master key, our toilet wouldn’t flush for the first part so we had to get maintenance as the door to the bathroom knob kept coming off.

Leisure Family

4/10

Poor

08 Nov 2025

marlyn

La comida ya no es buena

Leisure Family

2/10

Poor

07 Nov 2025

Madeline

The property was dirty, there was trash everywhere when exploring the island. There were broken pieces of our patio laying on the ground. There was tons of trash in the bushes right outside our patio. There was construction going on from 7am-midnight (but I’m pretty sure they worked throughout the entirety of the night). When it was raining so much from the hurricane, we stayed in our room as there wasn’t much else to do on the resort, other than outdoor activities, we literally listened to power tools and hammering ALL DAY AND NIGHT! I went on vacation to relax not be overstimulated by all the noises of construction. There was no hint at all that construction would be going on. Especially right above our room the whole time. The food and drinks made both of us sick. I was sick the whole time. I found a cockroach in our bathroom when I was l puking. We decided 3 days in to end our 7 day stay and we relocated to a different resort in Roatan where we had a MUCH better experience. The little gift shop wasn’t open during all of the hours it said it would be so we had to pay extra money to get a ride to a gas station so I could find some relief from being so severely sick the entire stay there. I puked starting from the first meal I had there and still I am dealing with the repercussions from whatever made me sick there. Currently sitting in the doctors office back home to get down to the bottom of it. I was LESS than impressed to say the least. I will never again stay there.

Leisure Partner

4/10

Poor

01 Nov 2025

Jose Omar

Food was not very good. Same things for 5 days.

2/10

Poor

28 Oct 2025

Danira

services,transportstion but specially customer servic by whatsapp there were no response at until twe were in the hotel

Leisure Family

2/10

Poor

26 Oct 2025

jose

Bad service not service electric

Business

2/10

Poor

19 Oct 2025

Kimberly

This place is so run down. We checked in and within two hours we checked out. This may have been nice in the 80’s and 90’s but now it is a very run down mess. The flies and bugs are everywhere. Our room was so hot and the air conditioning was limited. They didn’t answer any messages about picking us up at the airport and the staff all the way up to the assistant manager were unkind and unhelpful.

Leisure Family

4/10

Poor

17 Oct 2025

Sandro

Needs alot of repairs in rooms. Food is great. Had to wait for rooms to be cleaned before checking in.

Leisure Family_with_children

10/10

Exceptional

10 Oct 2025

Holly Marie

We were here for scuba diving, the dive shop was excellent and would definitely come back just for that reason. They are making improvements ariund the property to make it better. The food definitely needs improvement though.

Leisure Partner

10/10

Exceptional

25 Sep 2025

LAURDES

Its private beaches

Business Self

10/10

Exceptional

23 Sep 2025

Aaron

Loved my stayed at fantasy island and the staff was very friendly

Leisure Family

10/10

Exceptional

19 Sep 2025

Odahir

Staff goes far and beyond great service

6/10

Pleasant

09 Sep 2025

Karen

A place with great potential

Visited this place late August 2025. The beach is absolutely beautiful, the entertainment team was great. The rooms need some updating, food variety needs improvement and i was not happy that they did not have any local beer at the bar. Received great service from Emelsia at the snack bar, from Flor at the restaurant and Destiny at the bar.

Friends_and_family Family

4/10

Poor

07 Sep 2025

Adriana

They need to do better with the food menu everyday it was the same food repeatedly got tired of it wanted to come back from my trip so bad and we shouldn’t feel that way with that amount they charge and the servers need to check up on the people to refill their drinks had us waiting there for 20 minutes or more.

4/10

Poor

05 Sep 2025

Olga

The service staff was unfriendly

Business_and_leisure Partner

10/10

Exceptional

03 Sep 2025

Sintia

Amazing

2/10

Poor

03 Sep 2025

Virgen

Property is damaged ,dirty not in good condition at all .

Leisure Friends

2/10

Poor

01 Sep 2025

Guillermo

This was my worst experience ever. The property is very old and it looks nothing like the online pictures. The beach area is ok. I couldn’t even stay one night so I lost my money but I just couldn’t stay. The beds are probably the same ones since they opened up.

Leisure Family

2/10

Poor

26 Aug 2025

Ceyla

The service was not very good, and the food wasn’t either I even got sick to my stomach. The room was not like you show on Instagram. The beach is beautiful and has a lot of potential, but the service was terrible. I would not recommend this place

Leisure Partner

10/10

Exceptional

25 Aug 2025

Emilio

This is not high top resort or luxury but the beach is private and big ,with all water fun option in the place ,this is lower cost ,comparing other locations
Food is okay not the best but you will not hungrier ,alcohol drink are not local they are from Guatemala , maintenance in this location need go better , AC was not good I have 3 room amd only one have good AC, not Internet ,Not TV if you like to see a movie same ,one room TV was good other 2 was bad Remoto Control, I staying my 3rd time there but only because the Beach and the things around Location .good luck if any advise you as travelers need ask !

Leisure Family

8/10

Excellent

24 Aug 2025

Quiyonna

This is a resort with mainly locals. Not many tourist. Close to snorkeling that was absolute breath taking.

Self

8/10

Excellent

19 Aug 2025

Suzanne

My children liked the buffets and unlimited drinks. I liked the price. But it is designed for huge crowds, and that makes it very hard to keep clean in the shared areas. Also, there is no wifi in the rooms, and transportation to other sites was expensive. The staff were nice and helpful. There is a bit of wear and tear. For example, the billiards tables are in bad shape, as are the cue sticks. But overall, it was a good deal, given that meals were included. We are undecided as to whether or not we will go back.

Leisure Family

2/10

Poor

19 Aug 2025

Maritza

Horrible experience

8/10

Excellent

17 Aug 2025

Maria

The best about this hotel is the private beaches, so beautiful and quite. I loved the entertaiment program they have during the day and night. The entertainment personnel are super friendly.
The rooms are spacious and very clean.
What I did not like: the entrance and lobby are dirty and old. It gives a bad impresion when you arrive. Recepcion does not give enough details about the hotel, activities or ways to get around. The food was cold and taisteless sometimes. There was not wifi service in the room and most parts of the hotel only near the bar and swim pool aerea.

Leisure Self

4/10

Poor

17 Aug 2025

JAMIE

From the beginning there was a total confusion, the shuttle did not have enough space for us, my mom which cannot walk well had to wait standing for a long time to sit in the shuttle, at the time of check in, not organized, we personally had to fill out the paperwork, I paid for the shuttle and there was no change, I left and no one gave me my change, the beach, view and premises are beautiful and the buffet is delicious, but the staff needs training, I would not go back.

Leisure Family

10/10

Exceptional

16 Aug 2025

Jorge

Leisure Family

10/10

Exceptional

15 Aug 2025

Enrique

Everything

Leisure Self

8/10

Excellent

08 Aug 2025

Carlos

I like a lot the hotel
The owner is very friendly and politely person God bless him

Leisure Family

4/10

Poor

07 Aug 2025

Waldina

The hotel is old but in a good area…
Food was boring… not seafood ( just a horrible fish)
Hotel needs to improve alot

Leisure Family

2/10

Poor

06 Aug 2025

Osvaldo

The hotel is old dirty some off the staff is very rude the rooms are very outdated

Leisure Family

4/10

Poor

05 Aug 2025

Graham

I have to sadly say, this easily took the top spot on worst resort I've been to as it is very old in beat up condition, food was so so, i was serving myself, and the staff were hit or miss. The beds were good and the beach they have is really nice so if youre on a budget, eh....but the fact that the toilet didnt flush, the shower stopped, the window wouldnt open and had rusted hinges....was tough to handle. I dont need luxury but i do need clean and functional

Leisure Family

4/10

Poor

05 Aug 2025

omar

Horrible food outdated rooms all inclusive not worth it better off west bay don’t be fool with pictures o I fell for it

10/10

Exceptional

01 Aug 2025

Ivette

Such a safe family friendly place. All inclusive great when traveling with a big family which we did. Definitely recommend and will be returning!

Leisure Family_with_children

8/10

Excellent

31 Jul 2025

Itzel

I am from Tegucigalpa, Honduras. My family and I spent three days at Fantasy Island, it was an in budget family trip with buffet food and secluded beach area. The dishes were not spectacular but there was variety for each meal (meet, veggies, rice, fruits, desserts, and drinks etc.) The staff is amazingly helpful and kind, constantly taking care of the cleanliness of the beach. Bartenders are available until late hours preparing and serving drinks to all guest with smile. As a suggestion, they should improve the frequency of their housekeeping services.
Otherwise, we had a great time and memories to share after our visit at Fantasy Island in Roatán, Honduras.

Family

6/10

Pleasant

29 Jul 2025

Jessica

You get what you pay for lol, great for low budget

The food was the best part. The rooms are outdated but comfortable, my bed was broken and I noticed black mold on the back of the bathroom door. The A/C in my room would go into fan mode in the middle of the day when it was hot so it kinda forced you out the room. YOU MUST KNOW SPANISH! Only a few ppl spoke english. overall you get what you pay for. The views and quietness makes it great for relaxation.

Self

6/10

Pleasant

29 Jul 2025

Katie

N/A

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

Kathryn

First - don’t go with any food allergies. I expand on the bottom.

Love - the beach. That’s the most amazing part. You can snorkel past the boat lanes to reef and it was really cool!!

They’re renovating so had construction noise. Maybe check if that’s happening. But it didn’t bother us.

Food allergy - I wrote beforehand and was told I could get a detailed menu for what in the buffet. Perfect. So that was a lie and then I got 3 different answers from 3 people. The chef tried to help but can’t be out at all times - my dairy allergy girl definitely suffered for coming here.

Come with things planned. The front desk didn’t have info for us and the travel planner wasn’t there in the weekends - and so there was no cover.

There was only karaoke for night entertainment most nights. Not or cup of tea so meh. But my kids enjoyed the pool tables and mini golf near the beach was a hit!!

6/10

Pleasant

27 Jul 2025

Bridgette Michelle

The property was being seriously renovated. The island itself was beautiful. The amenities are still questionable. Outside of just being on the beach. There were no water sports that did not cost. The buffet was okay, but nothing to really talk about. Getting around on the island is costly, from taxis to tours. This part, I do not understand.The majority of the non-tourists area require cash US Dollars

Leisure Family_with_children

6/10

Pleasant

24 Jul 2025

Katy

Me encantó una de las tres playa.
El desayuno era lo mismo todos las 4 mañanas que yo estuve pero La comida está pasable
me limpiaron el cuarto todos los días 👍
Avían muchos zancudos tu ve comprar repelente 2 veces $15 dólares cada uno
El taxi es 30 dólares cada vuelta
Las personas no son muy amables nunca sonríen

2/10

Poor

18 Jul 2025

misty

I gave this property a bad rating and not because I got to see it, but because of the reasons I didn't get to go.
I was very much looking forward to this trip and luckily purchased the trip protection. I had a death in my family and needed to cancel. The airline let us cancel immediately, however this property refused to let us cancel so we are jumping through hoops with the trip insurance claim. It was a very poor look for this property. We will be going to Roatan soon but will not book here!

6/10

Pleasant

11 Jul 2025

Nora

The setting is absolutely gorgeous. Issues with water one day because of something getting broken on a main but was repaired. Food was plentiful if not overly delicious. We totally loved our stay and would do it again.

Leisure Family

6/10

Pleasant

07 Jul 2025

Irina

The pool was dirty. There was not electricity and their generators was not working. 2 days with no electricity no fans and not discount after sleeping in the hottest weather. The staff gave 1/2 service. They Need to improve the food menu. HOWEVER?, beaches are beautiful .

Leisure Family_with_children

4/10

Poor

07 Jul 2025

Geraldine

The hotel lost power and did not have a back up plan in place. My family had no AC and the heat was terrible and I was locked out of my room and because they had no power they couldn’t make keys. Food was mediocre, not a lot of options. Pool was dirty. Rooms are not that nice. The only beautiful thing is the beach. Do yourself a favor and pay a little more to stay in a better quality place.

Leisure Family_with_children

2/10

Poor

05 Jul 2025

jorge donalson

Terrible,sin luz sin wiffi ,horrible

6/10

Pleasant

29 Jun 2025

javier

Everything needs maintenance the rooms are very simple just the bed sn bathroom nothing else

Leisure Family

8/10

Excellent

29 Jun 2025

Charity

Beautiful beach and large swim area. Right on the coral reef for great snorkeling! Large area with many different sections to explore. Able to get away from everyone or be in the middle of all the fun.

Leisure Friends

10/10

Exceptional

27 Jun 2025

Rafael

Staff, food and the Island were excellent.

Leisure Partner

6/10

Pleasant

26 Jun 2025

Celena

Property is outdated and needs a serious upgrade. Staff was friendly and helpful.

Leisure Family

6/10

Pleasant

26 Jun 2025

Sandy

It needs to be updated badly, some staff at desk hateful, no activities really.

Leisure Friends

2/10

Poor

23 Jun 2025

Rene Guillermo

This property is the worst I've ever been to. The room was disgusting and dirty. The staff was terrible and the food and service was awful. I will never stay here and I suggest no one stay here. Expedia did a very poor job of helping me with this booking. The pictures you see on expedia and website are not the way it is in person. Its the worst lie of adverstising

Leisure Family

8/10

Excellent

23 Jun 2025

David

The beach is beautiful. The only bad part is that Trey don’t offer laundry services, so if you’re planning on staying for a long time be ready to wash your clothes in the sink

Leisure Partner

10/10

Exceptional

23 Jun 2025

Noel

This facility has always been awesome

4/10

Poor

19 Jun 2025

Julio

Just poor for the price paid…

Leisure Self

10/10

Exceptional

18 Jun 2025

Jorge L

Very professional and clean and quiet paradise

Leisure

2/10

Poor

14 Jun 2025

Marcus

The was awful. I travel with a friend and you are out every day 2 to 4 times a day. Not worth all inclusive. Alcoholic is well drink, we but brought bottles of Don Julio. When we went to another resort for 3 days at infinity bay.

Light out at 11:00. Bar close at 10:00 no nite life at all ....

Don't stay here you will end up spending much more, due to bad food and drinks.

Leisure Partner

8/10

Excellent

13 Jun 2025

Selvin

Location and service was good but the rooms are dated and need some remodeling. The hotel staff was great and attentive and the food was great. Fight only took time to remodel the rooms, this would be a 5 star location

Leisure Family_with_children

4/10

Poor

11 Jun 2025

Lisa

I don't do reviews but feel I need to share. The front desk staff was not very nice as we didn't speak Spanish. The rest of the staff was not much better. The property is very old. The first room they gave us, you couldn't even open the bathroom door all the way because the bed was in the way and the shower door was about to fall off. I would not waste your money on this place!!

Leisure Partner

8/10

Excellent

09 Jun 2025

Issis

Muy bonito solo q pésimo el servicio de recogida al aeropuerto tuvimos q esperar 1:20 hora q fueran a recogerlo y una persona muy malcriada y el bus no se identifica con el hotel

2/10

Poor

09 Jun 2025

Safiyyah

This is far from fantasy island …it’s very run down ,not well maintained ,for is horrible,no option for a person who doesn’t eat meat !!! Chef said he only cook for the local which was very troubling and not what was advertised online …the beds where broken bathroom not hot water ,toilet had the wrong seat on there ..rooms was very old and dirty

Leisure Partner

2/10

Poor

02 Jun 2025

Maria A

The resort is not as pristine as the pictures shown in your website. It is falling apart and neglected. This is false advertising!!!! The food was awful and there was no variety all week. The alcoholic drinks had water-downed alcohol. The staff was not friendly at all. The mini golf area is very deteriorated. On the first day, the \"cabin\" we stayed at did not have any hot water or bath towels. The bathroom vanity had broken knobs & doors. One shower head and the shower door were also broken. The store/boutique on the resort did not have any type of souvenirs or snacks we could purchase. The entire week I had to carry our passports & other documents everywhere we went because the safe in the \"cabin\" did not close/work properly. The ONLY positive thing I can say about this resort is that the beach is very clean & beautiful & the air conditioner worked the entire week we were there.

Leisure Family

4/10

Poor

27 May 2025

Wilfredo

The hotel sells all inclusive resort they don't have wi-fi acces in the rooms,no shampoo, conditioner,lotion offer,the people at front desk are not very helpful o friendly,the people at the restaurants and activities are great but is not enough for what they sell on the website,no hot water in the shower the rooms if the ac is not working,the water is running all day long anyways they tried to do better but is not working the beach the views are amazing 😉 is a shame that they don't have a good management team.

Leisure Partner

10/10

Exceptional

24 May 2025

Michael

Tranquil and peaceful place to vacation with family.

Business Self

10/10

Exceptional

14 Apr 2025

Juan

Hermoso

2/10

Poor

11 Apr 2025

Shely

Worse hotel ever!! Will dispute the charge. Rooms are disgusting , food was terrible, this place needs a big renovation!!

Leisure Family

10/10

Exceptional

03 Apr 2025

Luther

The staff was great, the food was excellent, and the room was well maintained!

Leisure Self

8/10

Excellent

01 Apr 2025

Victor

muy precioso lugar para relajarse

todo muy bonito en el hotel la playa para los keles gusta agua del mar sin olas es perfecto solo 2 cosas ke nome parecieron no muy bien esperar hasta las 3.15 para agarrar nuestro cuarto y en el buffet no es tan mal pero podrian mejorar el menu no vimos de los tres dias de estadia camarones la comida si es mas hondureña ke para extranjeros aparte de eso no tenemos kejas muy lindo el lugar claro ke regresaria

Friends_and_family Family

6/10

Pleasant

31 Mar 2025

dagoberto espinoza

Bed matress and pillows Old and terrible. Room was barely adequate clean, no towels first day.
Empty beer cans around pool.
Dinning room was VERY CLEAN

Business Self

8/10

Excellent

22 Mar 2025

Riccardo

A unique location and close to everything in the island.
Very good service and value.

2/10

Poor

21 Mar 2025

RAUL

The place is terrible and staff is unprofessional

Leisure Family_with_children

4/10

Poor

20 Mar 2025

Jose

Property with poor maintenance

Leisure Family

6/10

Pleasant

03 Mar 2025

Tiffany

I read reviews before rolling the dice on this one thinking people are just expecting to much, while the lobby, deck, and beach look great and the beach was truly amazing and not crowded the rest was not good. These rooms are so outdated, falling apart even. The beds were so hard, there was barely any bedding, and the bathrooms were literally falling apart. The food was bland, repetetive and limited. The staff at the bar were nice as they served up subpar liquor off the extremely limited menu. Tisha that organized our outings was so helpful and kind. The front desk had no clue what was going on and were even rude. I wish they could turn the entire place into the magic it could be. We would never stay here again and I have very low expectations. I backpack and stay in hostels often and this was a complete disappointment. It could be the best place in roatan, but it's far from it.

Leisure Family