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Hacienda Santa Cruz
Merida - Yucatan · Mexico
Calle 86 S/N, Santa Cruz PalomequeView location
8.6/10Excellent80 Reviews
Cleanliness9.4/10 9.4
Service8.6/10 8.6
Comfort9.0/10 9.0
Condition9.4/10 9.4
Location6.8/10 6.8
Neighborhood6.4/10 6.4
Amenities9.2/10 9.2
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hacienda Santa Cruz
Located 10 minutes away from Merida's international airport, 20 minutes away from the historic center, Hacienda Santa Cruz offers accommodation services, restaurant, spa, social and business events.
The Hacienda preserves the original distribution of its buildings where the old monastery, the machine room and the beautiful chapel are distinguishedNestled in an area of 5 hectares, Hacienda Santa Cruz offers spacious and beautiful gardens, its rooms and suites are distinguished by its unique details.
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Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.
Make yourself at home in one of the 25 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults, and MXN 107 to 180 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
French
Spanish
Nearby attractions
Grutas de Tzabnah
9.7 km / 6.1 mi
Kukulcan Stadium
10.6 km / 6.6 mi
Mercado Municipal Lucas de Gálvez
11.9 km / 7.4 mi
Museum of the City of Merida
12 km / 7.5 mi
La Mejorada Park
12.2 km / 7.6 mi
Iglesia La Mejorada
12.3 km / 7.6 mi
Pasaje de La Revolución
12.4 km / 7.7 mi
Mérida Cathedral
12.4 km / 7.7 mi
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY
12.4 km / 7.7 mi
Statue of Hideyo Noguchi
12.5 km / 7.8 mi
Centro Cultural El Olimpo
12.5 km / 7.8 mi
Hidalgo Park
12.5 km / 7.8 mi
Museum of the Yucatecan Song
12.6 km / 7.8 mi
Centro Cultural de la Niñez Yucateca
12.6 km / 7.8 mi
Casino La Cima
12.6 km / 7.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2018
- Total number of rooms: 25
- Twin rooms: 3
- Double rooms: 10
- Junior suites: 2
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- City centre
- Bus/Train station
Show 71 more facilities & services
- Airport
- Harbour
- Beach
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Secure parking
- Laundry service
- Launderette
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Hotel safe
- Garden
- Terrace
- Bicycle storage
- Sun terrace
- Luggage room
- Dining area
- Clothes dryer
- Bikes available
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room
- Printer
- Photocopier
- Audio-visual equipment rental
- Outdoor freshwater pool: 2
- Sun loungers
- ParasolsExtra charge
- TV lounge
- Sauna
- Steam bath
- Hot tub
- Turkish bath (hamam)
- Massage
- Spa treatments
- Spa centre
- Breakfast
- Continental breakfast
- Hot breakfast
- Breakfast a la carte
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Vegetarian meal
- Snacks
- Children get free accommodation, meals payable on the spot
- Early Check-in
- Early departure
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Football
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHacienda Santa Cruz
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHacienda Santa Cruz
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHacienda Santa Cruz
SUITE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHacienda Santa Cruz
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHacienda Santa Cruz
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHacienda Santa Cruz
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hacienda Santa Cruz
50
reviews shown
Michael
Beautiful and historic property, lovely rooms and huge bathrooms. The grounds are amazing but seem 50% inactive and it was eerily empty for our visit in late January. Also, few staff speak English. Location is 30 minutes from center of Merida. Still, we loved it and recommend it.
Warren
Spotless room, beautiful grounds, helpful staff.
Gene
Secluded Hacienda
This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people!
Carlos
We arrives at the hotel and a few problems came up. First, they wanted to charges us for the room when it was already paid. We didn’t get the room we paid for. There was a wedding that was playing VERY loud music. They should consider sound proofing their windows. I asked for a wine bottle opener and I e but they wanted to charge me for the ice. The hotel is beautiful but the neighborhood is not the best.
Overall, a very bad experience for a first class hotel.
Overall, a very bad experience for a first class hotel.
Bertrand
i requested a receipt, invoice upon leaving the place..they didnt supply me with one..they said they would email me one..a week and a half later i have not received a receipt..can you (Expedia) help me obtain a receipt, invoice for my stay there?
Verified traveler
The Hacienda was great!! I love the place; however, the location was not great for us because it was in the south side of Mérida which looked isolated and there were no restaurants or shops or a way to walk around outside of the hotel. We canceled the second night and went to the north side which is more tourist friendly. Overall it was a good place.
Candy
Stepping into this place is like stepping into an oasis of solitude and quiet. The whole property is beautiful. The buildings are stunning. Be sure and eat at the restaurant - may have been the best food we ate on our whole trip. Just wonderful!
vivian
Beautiful place and great friendly service. Food is amazing!
Laurent
Perfect hacienda
Perfect atmosphere, prettiest settings close to Merida, cenotes, Uxmal and Mayapan ancient mayan sites and service. Delicious food.
james
Hacienda stay
Lovely hacienda with extensive hotel grounds, there are several pools and staff on hand to help with anything you need, the grounds are very quiet and somewhat dark at night. They do have a 10pm curfew or they close the front gates but you can call and request it stay open.
Alexander
Some rude workers about
Clean and not what was expected for the area. The front desk lady was judgmental and rude and the onsite restaurant workers had better things to do than attend me in a reasonable time, I ended up walking out.
Ashley
Hacienda Santa Cruz - Overall Positive Experience
Large, beautiful grounds with spacious rooms. At check-in we were told not to flush toilet paper down the toilet and to put it in the trash cans. Every day from 6-7pm they spray the Hacienda with bug spray so they advise you stay in your room. The smell seeps inside so if that bothers you, don't stay in your room. Our cousin got married at the Hacienda so we stayed there, and it was completely booked. They frequently ran out of beer, fruit, and items on the menu and I think it was because they are not used to accommodating so many people. It takes 15 mins for a cab to arrive, and it's a 30 minute drive into town. The area outside the Hacienda seems very poor. There is only one restaurant, but everything we tried was delicious. I would highly recommend the restaurant. The staff is nice but timid and very soft spoken. The pool by the restaurant has good shade and you can order drinks and food there too. The spa looked amazing but we didn't try it. We all got tons of bug bites even with bug spray. There was a small lizard in one of the drawers in our room. There is only a door to the toilet. The shower and bathroom is open to the rest of the room so there's no privacy there. Live music would be a nice touch. Overall, the Hacienda is very beautiful and we enjoyed our stay because the room was so charming and the AC was very powerful, the Hacienda was well maintained, the food was delicious and the pool was a great location for us all to hang out and relax.
Michael
Stay in Merida, Instead.
I cannot recommend this property. We had numerous problems. Starting at check-in, they tried to charge us for a room that was already paid for via Expedia/Hotels.com. Then, the maid left the water faucet in the shower dripping, leaving a puddle that my wife almost slipped in. As she is recovering from knee surgery, this is egregious. The wait staff in the restaurant are not wait staff but rather young men hired off the street who have no training and no interest in being professional waiters. My wife has near native speaking ability in Spanish so communication from her end was articulate and bicultural. Another problem was the mosquito spraying. While they warned us to stay in our room, there is a hole in the door that allows the odor to come in. Not okay for my wife who has asthma. I cannot recommend this property even though it is quiet, peaceful and located only 30 minutes driving from Merida. Finally, not cleaning pool chairs of bird droppings is not one would expect at a venue that purports to be a four star hotel.
Caroline
Magical place!
We had an amazing time! The property is an oasis of tranquility. The room was beautiful, and the dinners we had both nights were great. The owners are extremely friendly and accommodating. We had trouble with our rental car and they went above and beyond to help us. The pets they have made the stay all that much more enjoyable. I highly recommend it and would go back for sure!
Nicolas
très très beau cadre
Angelina Maria Eugenia
Lo bueno, la hacienda y sus espacio, los detalles en la gabitaciones muy lindas, el desayuno en la terraza, el servicio y trato del personal. LO MALO, todos los días hay fiesta de noche, abrumador el sonido, la tranquilidad no es compatible con los fiestones de noche TODOS LOS DIAS.Alimentos con aceite rancio o platos con sabor a jobon, el costo no es equivalente a la calidad de los productos.
Se desatiende al huésped por estar atentos a los detalles y preparativos de las fiestas. Es una lástima, debido a que vulneran la experiencia del huésped que busca tranquilidad y confort por festejos TOFOS LOS DIAS QUE INCLUYEN JUEGOS PIROTECNICOS Y NI LES AVISAN A LOS HUESPEDES, NO VAYAN CON NIÑOS CHIQUITOS, ESO ES TERRIBLE. SI CAMBIAN ESO SERIA PERFECTA.
Se desatiende al huésped por estar atentos a los detalles y preparativos de las fiestas. Es una lástima, debido a que vulneran la experiencia del huésped que busca tranquilidad y confort por festejos TOFOS LOS DIAS QUE INCLUYEN JUEGOS PIROTECNICOS Y NI LES AVISAN A LOS HUESPEDES, NO VAYAN CON NIÑOS CHIQUITOS, ESO ES TERRIBLE. SI CAMBIAN ESO SERIA PERFECTA.
Guillermo
Toda la propiedad y el personal
Enrique López de los Ríos
Todo bien con la reserva. Solo que reservamos la presidencial y nos la cambiaron a la mera hora sin avisar. Mal por el hotel.
RICARDO
todo
Daniel cordero
Es una hacienda hermosa , con unos jardines increíbles
Irasema
Me hubiera gustado me comunicaran que iba a haber un evento una boda enfrente de mi habitación no pudimos dormir hasta que se terminó 2 am , sonido , fuegos artificiales y estroboscopias y mucho escándalo, si la idea de estar en esta propiedad era descansar y estar fuera del ruido
Anne
Sehr schöne Unterkunft
NESTOR DE JESÚS CORTES
Lugar muy bello bendiciones
ITZIAR
Excelentes instalaciones, servicio excelente, una maravilla !
Carolina
Excelente habitaciones y restaurante
Octavio De La Torre
Cerró restaurantes y todo servicio por la posible llegada del huracán Berly, retiro personal de limpieza y nos dejó a la buena de Dios. No pudimos tomar ni un café.
Diana
El servicio es malo, se les perdió las llaves de nuestro cuarto
No me entrego mi pasaporte a la hora del check in. Lo bueno que me acorde
Había una mochila en la cama que no era de nosotras.
No me entrego mi pasaporte a la hora del check in. Lo bueno que me acorde
Había una mochila en la cama que no era de nosotras.
patty
Esta muy bonito el lugar pero se ve que le falta personal. A partir de las 5pm cerro el restaurante de la hacienda y no nos dijeron nada al hospedarnos y nos quedamos sin cenar ya que no llegan los servios de rappi, ni uber eats.
Gustavo Alejandro
Me gusto la experiencia
Estela
Todo muy bien. Servicio excelente. Muy bonitas instalaciones. Lo único malo es que hubo una boda y la música estuvo a todo volumen hasta las 3 am
MONICA
La propiedad está hermosa y súper bien cuidada, el personal es súper amable y servicial y la comida está deliciosa !!!
Emmanuel
El lugar es muy lindo y el personal da un trato excelente, lo unico que podría mejorar seria en los alimentos
Cristina
Bonito y con buenas amenidades, pudo ser mejor
La hacienda es muy bonita y tiene preciosos jardines, 2 piscinas, cenote artificial y bicis para recorrer el lugar. Fuimos para celebrar nuestro aniversario. En ningún momento nos preguntaron si íbamos por algo especial. Hubiera sido lindo que lo preguntaran y tuvieran algún detalle con nosotros. En cuando a la habitación, nos dieron cama matrimonial y habíamos reservado habitación con cama queen size. El piso de la regadera estaba muy resbaloso, no era antiderrapante. En el desayuno nos hicieron cargos adicionales al llegar la cuenta pero lo dijimos y lo corrigieron. Tuvimos la mala suerte de que hubiera boda en la hacienda por lo que dormimos bastante mal hasta que terminó la música. El desayuno estuvo rico.
Maria
Hermoso lugar
PEDRO
Buena, pero cara opción.
muy caro para lo que ofrece y el servicio deja mucho que desear.
El lugar es amplio y muy bien conservado pero los costos varían demasiado si los contratas en app o directo con ellos, todos los inconvenientes que tuvimos no los pudieron sulicionar y siempre señalaban que era otra área la encargada y ellos no podían hacer nada.
El lugar es amplio y muy bien conservado pero los costos varían demasiado si los contratas en app o directo con ellos, todos los inconvenientes que tuvimos no los pudieron sulicionar y siempre señalaban que era otra área la encargada y ellos no podían hacer nada.
Myrna
Una experiencia maravillosa, hermosa Hacienda⭐️⭐️⭐️
MAURICIO
Buen lugar para hospedarse pero lejos.
Es una hacienda bonita, el servicio muy bueno, Todos muy amables. la comida rica pero muy cara!
De postre el volcán de chocolate es ridículamente chico y caro. Igual los panes son pequeños.
A las albercas les podrían mejorar la ambientación
Tienen bicicletas que les hace falta algo de mantenimiento.
El problema es que está lejos de todo y el uber cancela seguido para ir.
De postre el volcán de chocolate es ridículamente chico y caro. Igual los panes son pequeños.
A las albercas les podrían mejorar la ambientación
Tienen bicicletas que les hace falta algo de mantenimiento.
El problema es que está lejos de todo y el uber cancela seguido para ir.
Verified traveler
Me gustó la excelencia en la cultura turística del personal. Toda el funcionamiento del sitio está encaminando a la satisfacción plena de los huéspedes. La magia del lugar está presente en todo momento
Fernanda
Mal servicio
Tenía la idea de que por ser bonito el hotel también iba a tener un servicio excelente, lamentablemente no fue así. Las personas en recepción no fueron amables, y el restaurante fue muy lento a parte de que como tenían un grupo nos pidieron cambiar varias veces de mesa.
Verified traveler
No había Valet Parking
Omar de jesus
Excelente Lugar!
Nos trataron de maravilla y el servicio muy bueno, el desayuno incluida pan caliente, café fresco y jugo de naranja recién exprimido, el mejor platillo a mi gusto fue la sopa de lima.
Verified traveler
Los jardines muy cuidados y tienen un cenote artificial padrísimo
Nina
wunderschöne Hacienda in der Nähe von Mérida
Die Hacienda ist ein sehr schön angelegtes Areal. Man kann dort sehr angenehm seine Zeit verbringen, relaxen oder spazieren gehen. Alles ist sehr gepflegt. Das Personal ist insgesamt sehr nett und hilfsbereit. Wir hatten ein Standardzimmer welches nett eingerichtet war und genug Platz hatte.
Das Frühstück war auch lecker, wir hatten ein interkontinentales Frühstück inklusive. Das Essen am Abend war sehr lecker, hat allerdings seinen Preis aber es lohnt sich. Kostenlose Parkplätze gab es auch.
Die Umgebung vom Hotel ist nicht so schön aber da man meist im Hotel oder in Mérida die Zeit verbringt, ist dies nicht ausschlaggeben für die Bewertung. Die Hacienda liegt etwas außerhalb und man braucht ca. 15 min (ohne Verkehr) bis in die Stadt daher nur eine mittel gute Bewertung der Umgebung.
Das Frühstück war auch lecker, wir hatten ein interkontinentales Frühstück inklusive. Das Essen am Abend war sehr lecker, hat allerdings seinen Preis aber es lohnt sich. Kostenlose Parkplätze gab es auch.
Die Umgebung vom Hotel ist nicht so schön aber da man meist im Hotel oder in Mérida die Zeit verbringt, ist dies nicht ausschlaggeben für die Bewertung. Die Hacienda liegt etwas außerhalb und man braucht ca. 15 min (ohne Verkehr) bis in die Stadt daher nur eine mittel gute Bewertung der Umgebung.
Pierre
Expérience de grande qualité
Second séjours à l’hacienda Santa Cruz, et certainement pas le dernier. Le personnel est aux petits soins pour nous, les lieux très bien entretenus sont chargés d’histoire et les jardins splendides. Très bonne signalisation sur les routes pour y accéder, cuisine excellente utilisant les fruits et légumes produits dans la propriété. Au plaisir d’y retourner!
Mar
Hacienda hermosa y con excelente atención
Una hacienda excelentemente cuidada con una muy buena atención. Me encantó.
rosi
\nMagnifique parc, 2 belles piscines et une \"cenot
Parfait pour se reposer et profiter d'un environnement magnifique et des installations parfaites
Jerome
Bien mais peu mieux faire
Nous avons passé un moment très agréable dans le domaine. 2 piscines, super resto bien qu'un peu cher.
Néanmoins, l'hôtel étant vide pourquoi nous avoir donné une chambre sombre et avec de la moisissure sur le mur ?
Nous conseillons aux autres voyageurs de préciser qu'ils ne veulent pas la chambre \"Tapenko\".
Néanmoins, l'hôtel étant vide pourquoi nous avoir donné une chambre sombre et avec de la moisissure sur le mur ?
Nous conseillons aux autres voyageurs de préciser qu'ils ne veulent pas la chambre \"Tapenko\".
Verified traveler
L'hôtel est beau, le personnel serviable mais la chambre trop petite.
regina
Hotel hacienda
Me gustó mucho el hotel y las personas que trabajan ahí nos ofrecieron una excelente atención,
Jorge Arturo
Cómodo, limpio y muy agradable
Excelente, comida, paisaje, atención, todo muy bien, un buen descanso
Location & surroundings
Hacienda Santa Cruz
Calle 86 S/N, Santa Cruz Palomeque, Merida, Mexico
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Hacienda Santa Cruz
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