Name: THB Lanzarote Beach
Address: Plaza de Janubio, 2, Lanzarote, 35508, ES

THB Lanzarote Beach

Lanzarote · Spain

100 reviews shown

8/10

Excellent

21 Jul 2026

Dante

The room was not cleaned properly, as there was stuff on the floor and even in the balcony. I do feel it depends on who was cleaning it, as they did the room late. The bathroom was clean well and the bedsheets were shabby but clean andnbath towel were fine. The air conditioning was rubbish to start of with and had to complain twice, but eventually after the third dayit was sorted. But still could have had more power coming through system. But was told there was a issue in that block which was block 2.
The lifts weren't on so we had to climb to the second floor which wasn't pleasaThe staff were very helpful and friendly at reception although I found the older ones a bit miserable when asking a simple question. The restaurant had a lot of food but it felt like it was the same dishes everyday but just cook differently and at times cold. Loved the salad and collection of cakes and fruit.
The pool restaurant was petty much the same. But always access to drink thoughout the day. The swimming pool was very big and quiet at times.
The hotel was situated at a really good spot, where basically all the restaurants, supermarkets and gift shops on your doorstep. The restaurants around the area was responsibly priced & there was so much places to eat out, if you choose half board or breakfast only. The beach to me wasn't appealing and I was happy to stay around the hotel pool. On a whole I would recommend this hotel and definitely stay there again if I went back to Lanzarote.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

lisa

Staff were brilliant.grest entertainment by the pool and kids loved the kids club. Amazing views of the sea.food was great at the poolside bar. Rooms kept very clean and beds were comfy.parts of the hotel were under maintenance but all in all great place to stay

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Karen

Room set up not good no wardrobe just wooden rack with rail so cloths hung over kettle and mirror plug sockets coming out wall hooks on wall hanging off shower holder broke but fixed that lovley sea view and clean enough but sun beds near pool not wiped over and little plastic tables in between never wiped over great central location didn’t eat there but that our choice.Good entertainment and staff pleasant enough.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

clive

Just need a freezer dept in the fridge

Self

10/10

Exceptional

07 Jun 2026

Michael

Very good value with spacious room and a lovely pool with plenty of sunbeds.
Staff were very really friendly and helpful, especially Petra on Reception and Abdul in the hotel pub.
Location was perfect for the beach and the bars and restaurants but was extremely quiet and noise free.
We've stayed many times before and will definitely stay again.

Partner

10/10

Exceptional

06 Jun 2026

Masoud

They clean the room every day and change the towels every day it was so nice and pleasant to stay there . Ab big room with all amenities u can cook there as there are all kitchen equipment

Partner

8/10

Excellent

02 Jun 2026

Jianing

good

10/10

Exceptional

01 Jun 2026

Patricia

We really enjoyed our stay at this hotel. It is close to many bars, restaurants and shops. There is easy access to the beach from the hotel. Every single member of staff we encountered were helpful, friendly and tried their best to ensure we had everything we needed. Never any issue getting a sunbed and the pool area was cleaned every day. Would recommend this hotel for anyone staying in Costa Teguise.

Friends_and_family Family

10/10

Exceptional

05 May 2026

simon

Very good staff room good after 1 st room was not to good did however get better placed room but only 1 1 thing was we and bathroom door didn’t close as swelled up that much it needs replacing rather than a towel on floor to keep shut as you go to loo or shower

Partner

10/10

Exceptional

23 Apr 2026

Darryl

The most warm and welcome check in I have ever experienced the staff could not be more helpful absolutely fantastic thankyou it made my stay so much better would highly recommend this hotel to anyone ! Great location great beach bars and so many restaurants near by 10/10

Friends_and_family Friends

2/10

Poor

15 Apr 2026

Helen

The room was clean and comfortable unfortunately at night out came the bed bugs in masses

Family_with_children

8/10

Excellent

01 Apr 2026

Suzanne

the doors in the room had gaps in so the wind was blowing through making it noisy , need to get doors that fit

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Sarah

Staff were amazing throughout our stay. Hotel is overlooking a beautiful beach in the centre of Costa Teguise but it was very peaceful and pleasant and not in the slightest bit rowdy. Food was excellent. Our only criticism was that the ‘heated’ poolwas too cold to enjoy properly. If the temperature had have been increased by a couple of degrees, it would have been perfect.

Partner

10/10

Exceptional

28 Feb 2026

roy

Staff are all brillant and friendly and room spotless

Self

10/10

Exceptional

19 Feb 2026

Chloe

Great location- with lots of walks, shops, restaurants etc and beach very close by.
Lovely room- clean and spacious
The food was great, hot and plenty to choose from.
The AI drinks were super! The pina colda was particularly nice.
Lovely friendly staff who were helpful and knowledgeable
The evening entertainment was FANTASTIC! Amazing singers and we danced all night! Karaoke was a laugh too!
Fantastic bar staff- very friendly

Honestly- this is our second time coming here- it’s great!

Friends_and_family Family

6/10

Pleasant

19 Feb 2026

John

Room was spacious, good storage space, bathroom room spacious but shower very basic. The hotel has obviously been freshened up but still feels very much a seventies/eighties hotel.
The hotel is ideally situated for beach, walks,shops,bars, restaurants and transportation.
Buffet breakfast very good.
Staff and service FIVE STAR for attentiveness, charm and friendliness.

Partner

6/10

Pleasant

12 Feb 2026

Nancy

disappointment regarding our recent stay in Room 2318, beginning January 30.Upon check-in, I specifically requested a room on the ground floor. The desk clerk declined the request but assured me that the lift was fully operational and accessible. Unfortunately, this was not the case. The lift was out of service for ten days of our stay, either due to mechanical failure or being taken out of service by housekeeping staff.
This created a significant physical hardship for us. My husband has had both knees replaced, making stairs an incredibly difficult and painful task. What we found most distasteful was the lack of empathy or solutions provided by staff. Every time I raised the issue of the broken elevator:
No effort was made to relocate us to a ground-floor room.
No alternative assistance was offered.
No communication was provided regarding when the lift would be fixed.
Had the issue been a matter of room pricing, I would have gladly paid the difference to ensure my husband’s comfort and safety. Instead, we felt ignored.
While we love the island and plan to return to the area, we will not be returning to this hotel. hotelstayi hotel again.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Gemma

Great location great staff

Leisure Partner

10/10

Exceptional

07 Feb 2026

David Maurice

Staff were brilliant. Room was excellent. We were given an upgrade. Food was good with excellent variety. Location was excellent, very central and easy to get to beach and local amenities. We are hoping to go back again.

8/10

Excellent

05 Feb 2026

Antony

Excellent location. Very helpful staff good facilities. Very large and comfortable room

Partner

10/10

Exceptional

31 Jan 2026

Steven

Nice room kept spotlessly clean daily by pleasant maids. Nice big pool. Excellent location

Self

2/10

Poor

21 Jan 2026

Mike

Room wasn’t as advertised falling apart in poor condition and mould all over bathroom
Food was all inclusive don’t bother it’s better eating out tasteless and poor quality

Self

10/10

Exceptional

17 Jan 2026

Eamon

Great room and facilities. Excellent staff and great breakfasts

Partner

8/10

Excellent

16 Jan 2026

Frederick

Clean, with pleasant staff and great breakfast options

Self

10/10

Exceptional

14 Jan 2026

Gordon

The staff very good my wife fell and injured her leg 2 weeks befor while at an other hotel spoke to main desk gave us a ground floor room with a power point outside room for charging buggy. Room was perfect with seat in shower and

Partner

8/10

Excellent

11 Jan 2026

Colette

Clean room

Partner

10/10

Exceptional

10 Jan 2026

James

Staff were brilliant and attentive. Some parts of the hotel could do with some TLC

Partner

8/10

Excellent

10 Jan 2026

Laura Elizabeth

Nothing really stood out, just a basic room with a nice view

Leisure Partner

8/10

Excellent

09 Jan 2026

Geraldine

Clean room with comfy beds. Friiendly staff. Food was typical style buffet, good choice and we never left hungry. Great location.

Friends_and_family Family

4/10

Poor

07 Jan 2026

Vivien

Room i paidcfor an upgrade that wasn't delivered. Refused to refund.
Room full of ants.
Staff not really approachable

Leisure Family

10/10

Exceptional

13 Dec 2025

Jaime

Fantastic hotel. Look forward to going back for longer

Leisure

10/10

Exceptional

09 Dec 2025

Carlos

We had a good short stay at THB Lanzarote Beach. The breakfast selection was vast with plenty of options to choose from, and the staff were very welcoming and helpful throughout our visit. The hotel itself is a little dated, and we did come across a cockroach by the pool, but the pool area was otherwise lovely — very big, sunny, and with plenty of sun loungers available. The views over the beach are beautiful and definitely one of the highlights of the stay. Overall, a pleasant experience with great service and an unbeatable location.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Gill

Lovely hotel, spotlessly clean, very friendly staff and an excellent choice of food for All inclusive

Self

10/10

Exceptional

01 Dec 2025

Kirsty

Loved this hotel … great location amazing staff, fab sea view … wished we had stayed longer!

6/10

Pleasant

09 Nov 2025

Michelle

Staff were friendly and very helpful.
We were all inclusive which we felt was poor, food was average at best, drinks werent great.
Room was tired, fridge didnt work, telephone didnt work and air con wasnt working when we arrived but they fixed it quickly.
Sun beds were good and no sunbed wars which is always a bonus.
Location is great and the only reason i would go back but only if it was cheap enough and definitely not all inclusive.
The work being completed at the hotel has a totally unreasonable noise level. How they think this doesnt affect peoples holiday i dont know.

Leisure Friends

4/10

Poor

06 Nov 2025

simon

Referbing outside appartment s near pool drilling most of the day work men around us while sunbathing try to relax not very pleasant also the main pub bar was closed for renovation so decided in end not to have all inclusive room was ok but stated pool view all we could see was trees and tables with chairs very dissatisfied as been before and was good not happy about the whole stay 😌

Partner

10/10

Exceptional

31 Oct 2025

adrian

Room cleaned to a good standard and towels changed every day…. Pool area good music not too loud plenty of sun beds and great pool entertainment location and sea views are the best

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Graeme

Well kept rooms, very reasonable pool bar for snacks and drinks

Partner

8/10

Excellent

24 Oct 2025

John

Room fine. Staff great.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Andrew

Great hotel, good location and staff had excellent customer care skills. Room was very clean and comfortable.

Partner

6/10

Pleasant

20 Sep 2025

Margaret

Varied times of cleaning and at times not detailed. Also no tea or coffee in room. Arriving at night 11.45.pm I had to rely on the porter to get me my requirements.

Leisure Self

6/10

Pleasant

11 Sep 2025

Andrew

Ok but won't stay again.

Room wasn't ready by check in time and kept getting fobbed off with excuses. The first lot of staff I dealt with weren't very helpful but when they had a shift change at 3pm the new man on reception was much more helpful and offered me a free drink at bar and then had enough of cleaners taking too long and gave me an upgraded Superior Sea View room.
Room was very big and stunning sea view. However on reflection I think a pool view would've been better as you only get sun for few hours in morning and it's very windy on the sea front so sitting on balcony isn't very pleasant. Room itself was nice though but don't think the fridge worked properly but didn't raise this issue.
Pool is lovely but can be very windy and cold and there are some very sad people who get up in the early hours of morning to place towels on sunbeds and won't be seen until after lunch time, so finding a sunbed can be tricky.
Only food I tried was a toastie and fries as a snack, it was ok.
As for Costa Teguise itself I can't say I'll be back again as I found it too windy and not much going on there.

Self

6/10

Pleasant

10 Sep 2025

Charles

Average stay in strange pink building beside the port. Good location to stroll along the promenade and access the old town. Booked a twin but given a double and a sofa bed that is like a camping bed. Beds wonderfully comfortable though. Tech on tv very dated and bathroom old with weak plastic shower.

Leisure Family

10/10

Exceptional

20 Jul 2025

Ekaterina

Great location, exit to the beach from the hotel!

Leisure Family_with_children

10/10

Exceptional

13 Jul 2025

Trevor

July Couple Getaway

Hotel staff were very helpful - room was spacious and well equipped.
Food was very good (although lunches were a little limited for choice).
Overall a very good hotel.

Partner

8/10

Excellent

09 Jul 2025

Robert

The staff were nice and helpful, the room we was in was plenty big enough and clean. The kitchen was well stocked with plates and cookware. There just was a plug socket in the kitchen for the kettle etc.

Leisure Family

10/10

Exceptional

27 Jun 2025

Louis

We would stay there again :)

Great location, the staff were extremely friendly & helpful. Unfortunately the gym wasn't great, loads of stuff not working / missing from what was shown in the photos. And my mother's air con didn't work for 2 days, but she was then moved to a very nice room as soon as possible. We'd stay there again :)

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

carri-ane

Great property and apartments .
Location is fantastic .

Leisure Family

10/10

Exceptional

04 Jun 2025

Tetiana

Food was delicious. Room was spacious and private. Staff was knowledgeable and always friendly , with the smile.

Business_and_leisure Self

10/10

Exceptional

04 Jun 2025

Caroline

Great hotel in an excellent location with the beach and the square less than 5 minutes away!! Staff are super friendly and helpful. The hotel is spotless everywhere from the rooms to around the pool to the the resteraunt. I didnt see a bug once! I was upgraded to a superior room for free which was a lovely surprise.
I would advice to wait to uograde until tou arrive at hotel as i booked b and b but the offered me all inclusive for 50e total on arrival. Great deal!!
I will definitely be back later on in the summer

Self

8/10

Excellent

26 May 2025

Tracey

Just o

I thought it was a lot of money for what it was although it was a good location. The breakfast was ok but the hot food was not hot and items did not get replenished so need to get down early if you want choice.
Requested a double bed but they just push the beds together which keep moving apart

Partner

10/10

Exceptional

14 May 2025

Guadalupe

Very nice overall

4/10

Poor

11 May 2025

Luigi

You get what you pay for !!

Okay. So I didn't do much research and I regret it. But we basically criticized every thing, as we have only ever experienced good hotels..
But what we kept saying back to ourselves was \"but it's cheap\" yes this place was a cheap stay.. but it definitely is not 4 stars. It's probably a 2.
The pictures don't make it out to what it is..
The place needs a lot of work, which they are doing.. they were working on it.. but it's like polishing a turd ..
You get what you pay for I guess..
Listen there are positives..
The beach is literally right there and I had a great view from my balcony.. it's literally the best beach on the island. There is restaurants all over and the town is really clean..
The hotel did provide what ever we needed and the kitchenette is really a bonus and we utilized it. The hotel had a great pool and many sunbeds and umbrellas..
The GYM!!! Yeah they shouldn't be allowed to say they have one.. there is literally a 2 and a 12 kg set oh and one single 5kg lol. Oh and two bicycles and a treadmill ..
Recommend you hire a car to explore the island. But yeah no parking at the hotel.. we parked at a parking area which was free about two roads up.

Overall the view from the balcony made the stay. And yeah staff really friendly .

Friends_and_family Family

6/10

Pleasant

03 May 2025

Laurence

Close to beach

Leisure Partner

10/10

Exceptional

23 Apr 2025

Martin

Good hotel acceptable and clean.

Leisure Family

8/10

Excellent

18 Apr 2025

patrick

All amenities were close at hand
Convenient to beach and bars and restaurants

8/10

Excellent

17 Apr 2025

aoife

A spacious sea view room + decent food

Our sea view room was very spacious and well laid out, the condition of the room was good too (which wasn't the case in all the rooms). We did half board and enjoyed breakfast and dinner and found a good variety available (you had to work out the better food options which we did). The live music every night was good fun. I was initially worried about the noise in the hotel as don't usually stay in this sort of place but was quiet.

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

michelle

Perfect location with sea view, very clean and staff very helpful.
One complaint was bed very hard and the pillows were awful rock hard and flat , maybe ok for some people but unfortunately not us.

Partner

10/10

Exceptional

16 Apr 2025

Susan

Amazing for a solo visit
Only problem was bathroom smell that was deodorised every day

Self

8/10

Excellent

09 Apr 2025

Mchelle

Solo Visit

Have been coming here for a few years now, the hotel has been taken over and they are currently redecorating room - not building as people are being led to believe.
This hotel is cheap and cheerful, and the staff are absolutely amazing, kind, helpful, hard working and keen to ensure the guest have whatever they need. I really hope with the new management they will see how great these longstanding staff are, they are the reason why people keep coming back as they give the sense of family and friendship.
The pool is heated and warm to swim in, pool area is spotless and towels for 10€ deposit.
Food is okay here, I do prefer to eat out. AI drinks are ok too, I have heard rumblings that AI is stopping if so a drinks package might be a good idea for them to save people from going elsewhere!
Rooms are being decorated and they all selling less rooms to reduce the disturbance to the guests. They are very comfortable have kettle and fridge and large TV and a few English channels if you want that. They are cleaned daily.
Finally the entertainment is consistently some of the best I see in CT and this also includes the entertainment staff.
Overall lovely stay for singles or couples although it is suitable for families there isn’t a lot for the the kids to do.
General not me eating out in CT is great but most decent restaurants need to be booked a couple nights before!

Self

8/10

Excellent

02 Apr 2025

Devinder

Friendly staff.

Leisure Partner

8/10

Excellent

31 Mar 2025

Sandra

Basic but ok for the right price - get a sea view

This is not a 4 Star hotel - maybe not even a 3 star - it is very basic and run down. The quality of the furnishings etc in the room are very poor. The staff are super friendly and efficient - apart from the maid service - she was very grumpy. You can pick holes in the decor and the peeling paint and chipped furniture but the pool was clean, loads of sunbeds and the breakfast was plentiful and good quality. The location is superb. We went to the entertainment once and it was very good. People have mentioned the sea view rooms do not get sun but ours did and it is a must to pay the extra for this.

Partner

10/10

Exceptional

20 Mar 2025

Aleksei

Like it

Good location

Friends_and_family Friends

10/10

Exceptional

19 Mar 2025

Irena

Very lovely hotel, clean , nice service , perfect area for shopping and accessible reataurants .
Plenty space around the pool . I highly recommended. 😊

Leisure Friends

8/10

Excellent

18 Mar 2025

Gary

Pretty good overall

Had room only so can’t comment on food. but the room was clean & tidy, shower was excellent. bed was fine although pillows were a bit thin. Little noise from room next door at times but very little noise from pool area. pool was large and very clean. seemed to be enough sun beds. reception friendly. only small complaint would be there was a kettle but no cup or mug, no free coffee sachets, tea bags or biscuits. would stay again.

Self

8/10

Excellent

11 Mar 2025

Stepheb

Quick break into the sun

Did what it said on the can. Comfy bed, plenty of sunbeds,near all the restaurants and next to the beach. Did not eat at hotel but didn't feel I missed out.

Partner

2/10

Poor

10 Mar 2025

Paul

The hotel in general was nice, we were on a weeks holiday with my disabled brother,the way we were treated by the manager AMYA of the pool snack bar was atrocious She should not be in the hospitality field. She has no Customer Care skills and was very disrespectful, she made our whole week, very uncomfortable and spoiled our holiday, apart from her attitude the hotel itself was good, clean entertainment was good,food was OK.

8/10

Excellent

05 Mar 2025

Verified traveler

Very good hotel - cleanliness was excellent. Gym is very basic and could do with upgrading

Self

10/10

Exceptional

04 Mar 2025

Christopher

THB Lanzarote.

Good holiday, nice and relaxing. Hotel in the perfect location. All staff were very helpful and friendly. Excellent pool area with plenty of sunbeds. Food and drink as expected in the All Inclusive structure. Overall, I would consider returning to this hotel again because of the location.

Partner

8/10

Excellent

03 Mar 2025

Sarah

We have walked past this hotel many times and always thought we were glad no to be staying there with the cheap looking red chairs outside and cheesy music pounding away but on this last minute trip this was the only hotel we could find so it was there or nothing, ive got to say was surprised, i hoped we had a room away from the music which we did so a good start and the front chairs had been upgraded, the hotel was actually pretty smart, the pool area was lovely and clean the staff were friendly helpfull and full of smiles our room looked out over the beach so we could go to sleep listening to the waves. Usually away i end up with a terrible back from the beds but had some of the best nights sleep ever there, comfortable beds soft pillows far better than some of the high end hotels we have stayed at on the island, powerfull shower with consistant hot water powerfull hairdrier, well lit very clean.
We didnt spend much time there was only a quick 3 night visit so cannot comment on the bar or food.
Only negatives were that the glass bathroom counter top was cracked and there was a kettle but no cups, tea or coffee so after traveling 11 hours and checking in
We couldnt even have a coffee and there was only a bathroom bin no room bin.
Not too keen on an open luggage room where people cane go in and out of, much preferr them to be staff only access especially when people are leaving everything in them
Even so we will stay again

Partner

8/10

Excellent

01 Mar 2025

sandra

Nice central location. Pool area and bar good. Had a family seaview room for 2 adults. It would be small and basic if staying self catering with kids. The sea view was lovely but if you want sun on your balcony get a pool view.

Leisure Partner

6/10

Pleasant

28 Feb 2025

Verified traveler

Lovely hotel, rooms comfortable and clean.. but very simple.. provided a kettle but no cups or anything to go in them. Set up really for all inclusive, I was there on room only and had to add any extras to my room bill, which is ok but I prefer to pay as I go
It’s very central and close to beach bars and restaurants so easy to get around.. I am disabled and had ground floor room and was able to get around on my mobility scooter.. there are mobility scooters for hire everywhere if you need one..
There were no rails in the shower and I did nearly slip .. it was quite tight to manoeuvre my scooter in the room but generally the hotel was set up well for disabled access
Staff were kind friendly and helpful at all times

Self

8/10

Excellent

27 Feb 2025

Verified traveler

Excellent helpful staff. Very efficient, issues dealt with immediately. Some areas of the hotel looked tired but all areas very clean. Breakfast selection was vast and good quality. Beds comfortable and extra blankets provided which we needed.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2025

Richard

Lovely mid-winter break!

Excellent location in Costa Teguise close to lots of restaurants, bars, bus stops and beach. Nice pool area that gets sunshine all day and loungers always available. Assorted entertainment in onsite pub every night and poolside activities and music. Fantastic selection of different cuisines and dishes at the buffet restaurant and all the staff - from cleaners, restaurant, entertainment and front desk - very professional, polite and friendly. Impeccable service. Small, very basic gym. Had a huge room and bed overlooking the main beach. Unfortunately the patio didn't receive any sunshine at all throughout day and was chilly in the wind. Room had a fridge, cooker, all the main English TV stations and ample storage space and lighting. However no crockery or cutlery in kitchen. Nice bathroom, powerful shower which unfortunately left water on floor of bathroom. There was some building maintenance taking place and was quite noisy. A few very minor room maintenance niggles ie reading light above bed not working and wardbrobe door magnet not holding door shut. Overall a very nice and affordable base from which to explore Costa Teguise. I visited in early February so it would probably be much livelier in peak season.

Self

8/10

Excellent

27 Jan 2025

Michelle

Very clean lovely staff it would of been nice to have cups and cutlery also plates in the room as had to go out and buy not part of the holiday when you arrive and want a cuppa

Leisure Partner

6/10

Pleasant

24 Jan 2025

Verified traveler

Great location

Great location, with an exit to reach the beach in a minute.
Staff was very nice and helpful.
Bed was confortable.
There was no soap available for handwashing. The smell was also not great.
The property could use some renovation. Paint was falling apart.
Globally the place was quiet but the isolation with other rooms is quite low. Music, phone calls, alarms, people talking… one can hear everything.

Self

10/10

Exceptional

21 Jan 2025

Danielle

I loved everything. Even the pigeon that visited us everyday on our holiday on our balcony

Leisure Family

6/10

Pleasant

19 Jan 2025

John

Nice staff checking in,because I was to early I got to leave my luggage and got told to use the facilities and they would call me when my room was ready, so went to the pool and ordered a drink from the pool bar , went to pay and man no cash , so I offered my card he again said no, so I said how can I pay ,he said charge it to your room, I said I haven’t got a room number yet, a colleague came over and took my name and she said we will sort it later.
Only other issue was in my block on 2nd day around 8am I was awoken by a lot of noise outside, there was a demolition team totally demolishing all the rooms around mine, so my balcony was on the ground floor, all day every trolley going back and fore loudly past my balcony so to noisy to relax, so it was like that rest of my stay, I seemed to be the only person in that area, so I had to walk through the mess every time.

Partner

8/10

Excellent

09 Jan 2025

David

Good location, room was a little small (thought we'd booked bigger)
Balcony didn't get any sun at all
Staff were great

Partner

4/10

Poor

01 Jan 2025

Bruno

Nice view, property needs renovation

Leisure Family

8/10

Excellent

19 Dec 2024

ALEC

Location

Leisure

10/10

Exceptional

19 Dec 2024

gary

Very large room excellent pool

Partner

4/10

Poor

18 Dec 2024

Jeanette

holiday nightmare

when you arrive at thb the entrance looks quite lovely but when you go to your room its diffedent, the balconys are too open no privavy, its aparthotel there is a hob, fridge kettle microwave but no pots! we could nt make a coffee. i went to reception and asked and she said you can ask at the restaurants what pots you want, one day i got 2 cups and a spoon then next 2 platesn 2 fork ,but you feel like you are a pauper goi g asking for them. not good at all. i think they want you to eat in the restaurants. i lot of tbe customers were a little rough, we did nt enjoy our stay, i feel it needs upgradi g and so does costa teguise i won t be going g back

Partner

10/10

Exceptional

14 Dec 2024

Andrew

Excellent hotel, would return

We had a brilliant stay at this hotel, stayed as a family of 4 (11 and 15). We had a sea facing room, looking star8ght out over the beach. The room itself was comfortable, only downside despite having kitchen no cookware available on arrival.

The pool area was always clean and well looked after, the pool itself was only for the few brave souls willing to enter, was very cold and would be really useful if heated, however the hotel has direct access to the beachzl, and the sea was a much more comfortable temperautre to swim in

Entertainment duo were brilliant kept everyone who choose to participate well entertained, and made the hotel a fun experience.

We were b&b the breakfast had a good selection, and price on food and drinks in other bars and pool bar were really good.

Friends_and_family Family

10/10

Exceptional

09 Dec 2024

Ana

Great!!!

Great breakfast, pool, sraff are amazing, near the beach and all the amenities. Would definitely recommend

Friends_and_family Friends

8/10

Excellent

28 Nov 2024

Nicholas

Good hotel, well appointed, great staff efficient, attentive without being overbearing. Room cleanliness excellent, friendly, will happily work to your schedule, not intrusive. Studio /suite, appartment had everything if needed., didnt try cooker, but all hygenic. Bathroom fine, needs a reseal, and mirror silvering a bit spotted. Aircon perfect and adjustable. Tv ok. Balcony clean tidy sturdy furniture. Hotel next to safe sandy beach and well laid out promenade, nice views. Near restaurants, bars, local shops, public tramsport.

Leisure Self

4/10

Poor

27 Nov 2024

Vanessa

I feel sad that I have no choice but to give a terrible rating after my stay at THB Lanzorate beach. The hotel has a lot going for it, but unfortunately for us, the following things let it down massively and effected our stay significantly.

1) the aircon, is horrendous. It’s the worst aircon we’ve ever experienced in a hotel. We had it on for our stay, but it didn’t make the room any colder. This unfortunately affected my sleep, as I was too hot at night. We had to leave our barcony door open to try and cool the room. I could tell we weren’t the only people having this problem, as we noticed so many other hotel guests leaving their balcony doors open late at night.

2) the bed is a joke, the beds rolled around as they were on wheels and was so squeaky. Another reason I didn’t get a good nights sleep during our stay, as because whenever I was toss and turn the bed would roll around and make a noise. We requested a double room, we were given two single beds pushed up against eachother. Which is fine, we’ve had this before in other hotels. The issue was the two beds, were not hooked together, so my partner and I basically had a single bed each.

These are the two biggest issues about the hotel. The staff were great, the facilities were great and the location was perfect. But due to the above issues, I had a rubbish nights sleep during our 4 night stay. So I can’t honestly give this hotel a glowing review

Leisure Partner

6/10

Pleasant

16 Nov 2024

Julie Race

The staff were excellent, room was ok. My bed moved as ine leg lower than the other 3, lighting didnt work in the room and it is need of a revamp. Food was terrible. Paid for AI but ate out. Overall not great, but would return on bed and breakfast basis as location was perfect.

Leisure Partner

10/10

Exceptional

07 Nov 2024

Alexander

Spacious, friendly, decent hotel to stay in

Staff are friendly at all times, always happy to help, most staff are bilingual so understand English really well if you’re unable to learn Spanish.
Rooms are immaculate and spacious.

Self

6/10

Pleasant

08 Oct 2024

Patrice

The staff front desk staff are amazing. They were responsive to our questions of which we had more than a few. The breakfast that came with the room was ok but nothing that really stood out. The rooms need some work. Our hvac barely worked even after maintenance did what they could. The floors of our room seemed to never really get cleaned. The bed was very uncomfortable and the pillows leave much to be desired. The bathroom door had pretty bad water damage that made it very hard to open and close it. We had a HUGE cockroach that made its way into our room but that’s something that will happen, they are east to get out. The Irish pub on site was fun and they had pretty good drinks. There’s plenty of
Food places around the hotel to eat and some
Shopping. The pool was great and most of the staff at the hotel were great.
I probably wouldn’t stay here again if visiting the island.

Leisure Friends

8/10

Excellent

22 Sep 2024

Verified traveler

Good value for money

Decent value for money. With a little bit of attention and spend, this could easily upgrade itself to a four star hotel

Partner

4/10

Poor

09 Sep 2024

Karen

Shabby little room view of brick wall kettle with no cups or anything else very small and dingy opened wardrobe door and could not get to loo till shut if I had paid jet2 prices for that room would have wanted refund as twice price with them but good deal from hotels.com

Partner

10/10

Exceptional

08 Sep 2024

Martyna

Very nice staff, dinner and cocktails could be better but still an amazing stay

Leisure Partner

6/10

Pleasant

29 Jul 2024

Kirsty

Positives the entertainment staff were good and Abdul in bar was great. Room large and good view. Pool bar was nice. Negatives it needs money spending. Pool was dirty and food was terrible in the restaurant and too hot a room.

Leisure Family

8/10

Excellent

18 Jul 2024

Colin

The staff are the best I've come across always a smile very good service

Leisure

6/10

Pleasant

27 Jun 2024

Matthew

Not 4 star, comfortable 3 star. Unbearable smell of bleach, room fixtures and furniture needs modernising

Leisure Partner

6/10

Pleasant

29 May 2024

Leanne

You get what you pay for really. Booked a 3 bed superior room but it definitely wasnt superior and the 3rd bed was a pillow on the settee. Had fridge and cooker and hob but no pans or plates or cutlery. Also found an old sock under the bed so wasnt cleaned properly. Wasnt super unhappy with it. It was just standard.

Leisure Family

8/10

Excellent

26 May 2024

Edmond

Overall an enjoyable trip. Hotel was as expected, generally ok /good. Staff were awesome (Nayara, Rocio, Manuel, too many to name).

We booked it as THB Hotel but it's a BE LIVE Hotel, signage Infront is limited.

Easy access to the beach/promenade
Shops and restaurants close by (many still closed in May)

Rooms are ok, the shower room could do with a redesign. Stub your toe on the door stop, have to stand in the shower to open the door. Rooms are clean and towels changed when requested.

Some noisy (British) guests in the courtyard and pool area.

There's a pool bar, buffet restaurant and second restaurant. Fair selection of food in the pool bar and buffet with small changes to dishes daily. MYLOS has a set menu sadly it doesn't look like it changes, the food was okd we enjoyed the desserts.

Advertise 2 pools it's really a children's paddle pool and main pool. People still put towel out before 8am, some leave their towels overnight!! Annoying behaviour because they can hold a pool chair for days and it can be difficult to find a space by the pool in the afternoon

They have badminton and table tennis however it's the same space so only one sport at any given time.

Parking is not great, there are /- 15 space in front of the hotel. Busy times you have to park further away or wait for someone to leave.

They host regular shows and performance which was unexpected and some were enjoyable. The evening bar team are great and make sure you have drinks at your table.

Leisure Partner

8/10

Excellent

19 May 2024

Michelle

Be Live - THB

Second stay this year at this hotel, it’s clean and comfortable and a reasonable AI hotel.
Food is fine, good selection at breakfast, we didn’t eat dinner as we like to eat out.
Entertainment was good especially the ABBA Tribute and the day time activities were ongoing the team didn’t stop!
I would recommend if you like a chilled time, it’s a slightly older client group and not much for kids.
There is a rebrand but nothing seems to have changed.
We had a sea view room which was lovely but despite having all the amenities in the room microwave fridge hob and kettle there was absolutely no crockery or cutlery.
I would probably stick with a pool view next time as it’s less windy.
Lovely stay on the whole.

Friends_and_family Family

10/10

Exceptional

28 Apr 2024

Sarah

Excellent location the hotel has just been taken over so the food was hit and miss due to parts being refurbished but the staff went above and beyond would definitely return.

Leisure Partner