Name: Arrecife Gran Hotel & Spa
Address: Parque Islas Canarias, S/N, Arrecife, 35500, ES

Arrecife Gran Hotel & Spa

Lanzarote · Spain

Parque Islas Canarias, S/NView location

100 reviews shown

10/10

Exceptional

14 Jul 2026

Cristian

Everything is very good; I am very satisfied.

2/10

Poor

06 Jul 2026

edgard

The hotel sent me many messages to check in and prepare my room so I will not be wasting time when I arrive!! I finally did it and on my arrival I lost 2 hours waiting for the room to be ready and the hotel was not full…

8/10

Excellent

25 Mar 2026

Joao Francisco Veiga de

Clean and spacious room. Facilities look a bit dated. Staff was overall pleasant but there were delays in service in the rooftop bar.

Partner

10/10

Exceptional

25 Mar 2026

Kimberly

Awesome hotel! Loved it!

8/10

Excellent

20 Mar 2026

Sheena

Hotel foyer was attractive & staff welcomed us with refreshments. Room was spacious & had amazing views.. Had dinner in Blue on 17th floor which was delicious & also had stunning views. Breakfast buffet was varied & continuously topped up.
We only stayed one night on our way south but hotel is in a gorgeous position & we had a very pleasant stay.
Only reason I gave it 4 out of 5 was we had no internet in our room the following morning & had to sit downstairs in foyer to receive a signal.

Partner

10/10

Exceptional

04 Feb 2026

Cynthia

Good

8/10

Excellent

24 Jan 2026

Mary

The sea view room was stunning. Great location near to cruise ships and airport for early departures. Comfy beds. Front desk Staff were good smooth check in however the restaurant was extremely slow for lunch and dinner. The panoramic view is popular. Food was good. Tiny Elevators are slow and always full of staff with large carts. The young man who provides my massage was not well trained removing my tiny towel to start leaving me completely naked and in shock. Never before have I ever and never again would I like to duplicate that experience.

Leisure Partner

8/10

Excellent

18 Jan 2026

Derek

Our first time staying at this hotel, check in was very friendly with a nice glass of cava, our suitcases were delivered to our room, the reception area was very festive with Christmas decorations.

We had hired a car and the ONLY parking available is an underground carpark which the hotel has an arrangement with the parking company that you pay 10 Euros a day which we think is a bit annoying when you have paid good money to stay at a 5 star hotel, we had to pay 70 Euros for the week.

Our room was on the 11th floor facing the sea, so we had an amazing view over the sea and Fermina. The beds were nice and comfortable and the bathroom facilities were very good, there was a nice comfortable sofa and a large TV, The room was spotlessly clean.

The A/C fan was noisy but it didn't affect our sleep.

We were bed and breakfast, and the breakfast buffet was excellent with lots of choices. Staff were very attentive and the restaurant was spotless.

On the 17th floor there is a restaurant with amazing views over the city, we dined there a few times and the food and service were excellent, on some nights there is also live entertainment which is good quality. On level 2 there is an indoor heated pool and snack bar which is also very good, there is a sun terrace here too overlooking Reducto Beach.

On the ground floor there is an A La Carte restaurant called Azhar, which we dined in one evening it was also excellent with outstanding service.

We will definitely book again!

Partner

10/10

Exceptional

18 Jan 2026

Miguel

Great place, just three complains.

The slow and un-syncronized elevators can really become annoying,

The 17th floor is a missed opportunity for a nice place for drinks and music, instead it is like a cafeteria that has alcoholic drinks.

The AC maintains the rooms very cold even in winter, that can be uncofortable for some people like me.

Leisure Family

10/10

Exceptional

17 Jan 2026

Karen

Beautiful room with ocean view ,staff are efficient and helpful as always

Self

6/10

Pleasant

13 Jan 2026

Alison

The lady who checked us in was really lovely and helpful, shes on an in internship from Poland. Our room wasnt ready on time and so because we had to wait, we were given a complementary coffee and cake for two in the restaurant on 17th floor. It was then when we went to use it that we realised they obviously had a lack of staff. We had to wait for over 20 mins to get in and then when we were shown to a table we had to wait for over another 20 mins before being served. The situation was then also evident in the restaurant by the pool area, tables were left covered in dirty dishes for hrs. The food in the buffet restaurant in the evening was very average compared to other hotels we have stayed at. There are very few sunbeds and therefore in my opinion, not really designed as a hotel for laying in the sun as chances are you wont get a bed. The bar didnt ever seem to be open on 1st floor above the lobby, which was a shame, as it was a really nice area.
However after the negatives our seafront suite was really beautiful and well appointed. The staff we met were all very nice and friendly, but there just didnt seem to be enough of them, leading to very slow service.We had a good 3 night stay but we wouldnt return.

Partner

2/10

Poor

07 Jan 2026

Leanne

Except for the amazing food and lovely staff there were 23 sun loungers only for a hotel with 17 floors. So for my entire stay I couldn’t sit once in the sun. There were only a few outdoor chairs and tables and again they were unavailable. Totally unacceptable . Hot tub, indoor pool and spa at additional cost with an hour only access. Other ‘indoor’ pool was still exposed by open balcony area so cold breeze and full of kids jumping in the pool. Totally unrelaxing. Photos on expedia website are AI as there is no area overlooking beach whilst inside the pool as shown. Very dissatisfied and disappointing! Expedia of a gesture credit only - no refund at all. Shabby paintwork in our room, curtain that didn’t close, tv that had no nearby bed or seating to watch.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Colin

Staff welcoming with exceptional service 24/7
Food and drink was perfect and the selection to please any palate.
Facilities and rooms 100%

Leisure Partner

6/10

Pleasant

16 Dec 2025

Caoilte

Love the eco friendly policies, reception was nice and I enjoyed the lift music. The service didn't feel like a 5*. No concierge for the bags, no welcome drink, no amenities in the room. The room was lovely and modern.

10/10

Exceptional

09 Dec 2025

Chris

We had a lovely stay in Lanzarote.
The hotel is great,
My only moan if was to be considered a moan is aren’t enough sun beds and the sun bathing area isn’t big enough which makes it feel inadequate and I little disjointed.

10/10

Exceptional

09 Dec 2025

stephen

Excellent hotel

10/10

Exceptional

27 Nov 2025

Michael

Stunning penthouse view, breakfast buffet second to none

10/10

Exceptional

20 Nov 2025

Ian

Great stay. A real treat for us as my husband has just had the all clear to travel again after months of recovery from cancer surgery. We treated ourselves to a sea view suite - with amazing views, half board in the buffet restaurant was better than expected too.

Partner

8/10

Excellent

08 Nov 2025

Shashi

Great location, Spa experience and food. Staff pleasant.
We chose this hotel for indoor swimming pool but the pool was a bar pool with people sitting around and having drinks. Not a pool we expected.
Other than that all very good. Likely to visit again!

Leisure Partner

2/10

Poor

27 Oct 2025

mohammed zaki

The hotel restaurant scammed me out of 19 euros for serving an appetiser for a main.

When i questioned them they did nothing about it and exoected the payment.... i even have photos of what i was served.... absolute scam

The area whete the hotel is based is completely dead.... thought i was walking around a 3rd world country.

I kept on having to remind staff to clean the room.

The hotel is basically a fancy high rise block of flats turned into rooms. There is limited space on where u can enjoy the sun at the actual hotel, just some narrow balcony which sits around 10 tosp on the 2nd floor for the entire hotel of around 168 guests. Its a joke..... would not recommend this hotel, not worht the money. Massively disappointed

Self

10/10

Exceptional

19 Oct 2025

Mercedes

Todo en el hotel ha sido maravilloso, hemos tenido una experiencia muy buena. Nos ha encantado sobretodo el recibimiento y atendimiento del staff y las espectaculares vistas.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Kalwinder

Great place to stay for a long weekend.

Leisure Partner

6/10

Pleasant

05 Sep 2025

Denise

The staff were rude at the reception no customer service
The beach was nice but no Sun beds
The rooms were ok could have been cleaner don’t clean like we do at home

Leisure

10/10

Exceptional

20 Aug 2025

Jermaine

Lovely room, good food and good location.

Leisure Family

10/10

Exceptional

23 Jun 2025

Eric

Amazing view over the ocean from the 11th floor

Leisure Partner

10/10

Exceptional

25 May 2025

Verified traveler

Best Hotel

This has to be one of the best hotels we have stayed in, the staff were polite and friendly. Very helpful. Everything was accessible and easy to get around.

But bear in mind i don't know if it’s our brain but the light system was very confusing to us!! Haha!

We stayed in the suite and the suite absolutely beautiful, But was it not swept or mopped, so kept slippers on. We did ask for the room to be cleaned but they only swept not mopped! They know how to clean rooms as the last night we stayed the room was swept and mopped and it was AMAZING after that!

Partner

8/10

Excellent

06 May 2025

Verified traveler

Nice stay

Great location, great views, wide selection for breakfast, friendly staff.

Partner

10/10

Exceptional

05 May 2025

Andrew

Nice hotel, nice staff, great location and excellent travel links to other tourist hot spots.

Leisure Family

10/10

Exceptional

21 Apr 2025

Ludmilla

Excellent hotel in the central location. Close to the beach. Delicious breakfast with a lot of choices.
Will go back in a heart beat.

10/10

Exceptional

22 Mar 2025

Michael

Excellent hotel in great location.

Leisure

8/10

Excellent

09 Mar 2025

Karen

Lovely room, amazing breakfast, great gym, convenient location - only downsides were the service in the rooftop bar was painfully slow and not enough sun beds around the pool.

8/10

Excellent

04 Mar 2025

Luan

Great hotel, with beautiful views. Decent breakfast and lovely, big rooms.
The only complaint we have is the housekeeping staff took too long to make our room. After a day out we’d return at 4pm and the room still wasn’t made despite leaving the door note on the handle at 9am. Request for more pillows was also forgotten. Other than that, we enjoyed our stay very much.

Leisure Partner

10/10

Exceptional

05 Feb 2025

Darryll

Overall very good and relaxing break at the hotel, the buffet breakfast was excellent and staff very polite and helpful. Will return again as enjoyed our stay, only downside was limited sun loungers on the outside balcony near the inside pool, spa was great and food was excellent

Leisure Partner

10/10

Exceptional

27 Jan 2025

Amisha

Lovely hotel with helpful and friendly staff. Breakfast buffet was extensive with great range of options and the additional restaurants were also nice (even if the ground floor restaurant prices were a little upmarket). Also 10 min walk from main bus stop and bus from airport does stop outside the hotel. The rooftop restaurant was also lovely, however glare inside the restaurant made it a bit difficult to appreciate views at night. Would recommend to anyone in staying in Arrecife.

Leisure Partner

10/10

Exceptional

22 Jan 2025

Neil

Amazing place. Very modern and excellent service

Leisure Partner

10/10

Exceptional

11 Jan 2025

Tony

Outstanding

Leisure Family

6/10

Pleasant

04 Jan 2025

Thomas

No 5* standard

Not really worth for a 5* hotel.
Spa needs to be reserved (even sauna).
No flexibility of staff.

Business

10/10

Exceptional

28 Nov 2024

Bridget

Special hotel

Check in was lovely. Very welcoming staff. Room beautiful. Whole hotel was lovely. Special shout out to David our waiter in 17 Blue who made our evening really special including recommendations & great cocktails.
Although we had a city view we still had lovely views of the beach & harbour.

Partner

10/10

Exceptional

13 Nov 2024

Kusum

We just come back went with friends had a amazing time I had massage twice with Alina, she’s brilliant
All the staff from reception to a cleaner and in the breakfast area, also polite and helpful

Leisure Friends

10/10

Exceptional

04 Nov 2024

Eduardo

Everything was great plus that view 😍

Leisure Family

10/10

Exceptional

09 Oct 2024

Samantha

Enjoyed my stay at the Gran Hotel and Spa. It was clean and comfortable. The staff were very friendly and helpful. The location was amazing, right by the beach. It's the tallest building there, so you can't miss it.

The spa was a great feature, though it was discounted due to the jacuzzi being closed. The rooftop bar is a nice place to watch the sunset but I wouldn't recommend the food.

Business Partner

10/10

Exceptional

06 Oct 2024

Sarah

Beautiful hotel, lovely rooms, amazing brrakfast and stunning sea views

Leisure Partner

10/10

Exceptional

12 Aug 2024

Oonagh

Lovely hotel with indoor pool

Had a short 3 day break here. Hotel is beautiful, service and food are excellent. The only downside for me was that the pool is indoors while the sun loungers are outside.

Friends_and_family Friends

10/10

Exceptional

12 Jun 2024

Jana

Very good

Partner

10/10

Exceptional

18 Apr 2024

Paul Raymond

The outside was a little run down but all in all itvwas still nice.

Leisure Partner

10/10

Exceptional

07 Apr 2024

Thomas

Lovely hotel. Housekeeping needs some attention

Friends_and_family Family

10/10

Exceptional

02 Apr 2024

Gilbert

10/10 stay

Amazing stay. Very good facilities from the moment you enter reception to all the way to your room. We had the sea view suit and the room was excellent! Very modern and spacious. The hotel is located very conveniently close to the city centre with lots of local restaurants.

Partner

10/10

Exceptional

01 Apr 2024

Aaron

Such an amazing experience. Beautiful hotel with the most welcoming staff and great facilities to use. The food was 12/10 also! It exceeded my expectations and I would highly reccomend Arrecife Gran Hotel & Spa to be your first choice when coming to Lanzaorte- keep it up guys!

Leisure Partner

10/10

Exceptional

11 Mar 2024

Piyush

Great views, polite staff, comfortable room

Everything about the stay was very good. From check-in to quality & comfort of the room.
Only minor thing I would say is, please get the toaster in the vreakfast buffet area sorted out. It takes 5 rounds to get the bread even mildly toasted

Partner

8/10

Excellent

24 Feb 2024

Kush

Overall a very a good stay. The lifts were a problem, very slow and busy, not much that can be done about that. The wifi connection wasnt great and had to reconnect in every different area you went to in hotel. The pool opening times were only 10-6 so would have liked if open a bit longer as there was no where else to really sit in the hotel other than the rooftop bar. Food was good, had to send back some dishes as cold but when hot were tasty at both the pool bar and the rooftop bar. The spa is a great facility and the staff did a great job. The circuit was okay, the steam room was cold and the turkish bath water was also lukewarm would have been nicer if hotter. The rooms were also very cold at night but they did supply a small portable heater on request. The location is great for the airport but in terms of the islands main tourist attractions and beaches it is far away from these and taxis are expensive! Not much to see in Arrecife itself and beach isnt the nicest and currently some roadworks going on in the off season so unable to walk along the promenande. Overall a very good relaxing stay, but would not revisit.

10/10

Exceptional

19 Feb 2024

jay

Best group of staff ever! Thanks guys 🙂

Business_and_leisure

10/10

Exceptional

30 Jan 2024

John

Restaurant disappointing everything else was lovely

Partner

10/10

Exceptional

25 Jan 2024

joanne

Great location. Lovely pool area and bars with amazing breakfast. My husband celebrated his birthday and as a surprise we were left a bottle of fizz and cake in the room which was really nice.

Leisure Partner

10/10

Exceptional

12 Jan 2024

Verified traveler

Amazing hotel would definitely stay again.

Fantastic hotel. I stayed in the suite with the city view on my own and the room was perfect size for a couple, never mind just myself. Very clean, room cleaned daily, fresh towels. Walls aren’t as thick as I’d liked but wasn’t too much of an issue. Breakfast was great, loads to choose from and changed every day. Pool/bar area was great and a lovely view of the sea. Staff were very helpful throughout the hotel. In between Costa Teguise and Puerto Del Carmen so perfect if you want to move about. Also visited the spa where I had a massage which was heaven. Staff were extremely warm and welcoming. Would stay again.

Self

8/10

Excellent

30 Dec 2023

Penelope

Almost excellent! Responsible hotel to problem wi

Hotel clean and comfortable. Breakfast and dinner has food to satisfy the most demanding of clientele with some freshly cooked to order. I have stayed here 4 times now and sadly the room on this occasion was near the bar and so music disturbance late at night. Never had a problem before …. Hence this occasion slight downgrade from excellent.
To be fair the hotel were very responsive and kind when they heard about the problem

Partner

10/10

Exceptional

18 Dec 2023

Andrew

Lovely mini break. Fabulous room on the 11th floor. Views were amazing.
We ate in the hotel for all meals - trying different restaurants - all were great.
Had a massage which was very nice.
Would recommend

Leisure Family

10/10

Exceptional

04 Dec 2023

Natalie

Lovely place

8/10

Excellent

19 Nov 2023

GEMMA GONZALEZ

Great location, nice rooms, polite and professional staff. Although they had a few mistakes for a 5 star Hotel.

Leisure Friends

10/10

Exceptional

04 Oct 2023

Ashif

Vacay in Arrecife

Had a wonderful time. Very relaxing. The facilities are good. The spa circuit is ok. Breakfast range is ok.

Self

10/10

Exceptional

11 Sep 2023

alex

Very nice hotel both the restaurants were excellent. Parking was next to the hotel.
The pool are was very nice

Leisure Family

8/10

Excellent

27 Aug 2023

Lorraine

Stunning vistas and great rooms

Such a gorgeous hotel and always a pleasure to stay here. The rooms are wonderful- very comfortable and the views spectacular. The rooftop bar is stunning (though service can be slow) and the cocktails outstanding. If you are looking to really treat yourself, so try their ground floor restaurant - it’s outstanding.

Just a few things that could be better: (1) air conditioning is really needed in the breakfast buffet room - it was so very hot & certainly worked against any kind of leisurely meal; (2) the elevators are on the most random algorithm and take forever- factor this in and don’t get frustrated by them! (3) I’d really like it the hotel showed you the bill for you to check before telling you the final sun owed- was surprised that I had to ask for this- on final checkout but also in the (really excellent) restaurant;

And some suggestions: (1) it would be wonderful if the hotel would rent out deckchairs/beach mats/parasols for the adjacent beach. A “beachbag” option for guests would be wonderful; (2) another idea- imagine if there was somewhere to leave and share unused sunscreen with incoming guests- I left some factor 30 and aftersún in the ladies bathroom and hope someone will make use of it!

All in all, this is a really lovely spot- easy walking to the old harbour and shopping area, with lots of excellent restaurants around.

Self

10/10

Exceptional

27 Jul 2023

Tasnim

We really enjoyed the spa that was part of the hotel as well as the live performances. The staff were friendly and helpful and the views were incredible. Overall we really enjoyed our stay and would highly recommend :)

Leisure Friends

10/10

Exceptional

18 Jul 2023

Verified traveler

Amazing from start to finish I just wished I'd booked longer!

Partner

8/10

Excellent

03 Apr 2023

Katharine

Lovely, big rooms, and the food was fanstastic. The staff were also very helpful and friendly.

Leisure Partner

10/10

Exceptional

24 Mar 2023

Sue

Great hotel

Beautiful hotel. The staff are excellent and always willing to help. The breakfast was very good except for the coffee which, sadly, was from a cheap machine. Otherwise I can’t fault it.

Partner

10/10

Exceptional

16 Feb 2023

Iain

Great hotel, great views, great staff...

Amazing hotel, views are the best, not the cheapest, but worth it, staff happy to help, other guests were up their own arses - sadly.

Partner

8/10

Excellent

24 Dec 2022

Penny

Relaxing holiday before Christmas

Clean comfortable hotel with spacious suites with good location to relax by beach, meander around the town and marina, together with great walking by the sea to see the sunsets. Weather was perfect neither too hot or cold although pullover needed in the evening

Friends_and_family Family

8/10

Excellent

21 Nov 2022

Victor

Excellent

Leisure Partner

10/10

Exceptional

01 Nov 2022

Kenneth

Fantastic hotel

This is a fantastic hotel in a great location in Arrecife. The staff are friendly and helpful. The breakfast selection is amazing and delicious. My room was spacious and had everything I need including complementary water. Everything was perfect.

Self

10/10

Exceptional

31 Oct 2022

Alwin

Florian and the hospitality team made our stay special. Fir a first time in Lanzarote, an excellent hotel and location. Thank you

Leisure Family_with_children

10/10

Exceptional

22 Oct 2022

Uduakobong

Wonderful property with excellent staff, decor, and amenities. The food and drinks were spectacular and the views were amazing. Our room was nice and spacious and we really enjoyed the smart capabilities with the curtains automatically drawing back and the ac turning on to keep the room cool. Would definitely recommend staying here.

Leisure Partner

8/10

Excellent

27 Sep 2022

Sharon

Beautiful hotel

Beautiful hotel, amazing spa, brilliant breakfasts, indoor pool lovely and 17th floor bar & food excellent, unfortunately understaffed and service was a little chaotic

Friends_and_family Family

8/10

Excellent

25 Sep 2022

Verified traveler

Great food, not 5 stars

The hotel says it is 5 stars and the breakfast is fantastic. However the rooms, lifts and spa are definitely not 5 stars. The lifts are very tired and tatty. We paid to use the spa but several of the features were elwere broken or out of use. The rooms are fine but not particularly comfortable. The windows were very dirty. The staff however were very helpful and friendly, the reception area is stunning and the beach next door is perfect. Ideal for a short break, but not worth the extra money

Partner

4/10

Poor

22 Sep 2022

Regina

Air con and shower type disaster

Welcome at Reception seemed good and we received a nice welcome drink, however my booking request for a room with accessible shower had been refused. He said if we wanted a room with roll in shower, it would cost extra for a suite. My booking on Hotels.com, as one member of my family cannot get into a bath due to a disability was irrelevant as I had booked through a third party!
We went to our room and as it was hot we tried to put air con on high. The air conditioning did not work and the room became quite hot. We called Reception to ask about air con. They sent a maintenance man to check it out. He put up a ladder at entrance to our bedroom and worked on it for nearly one hour. We were trapped in this hot room. When it was clear it wasn’t being fixed, we called Reception again and they agreed to move us to a room on a higher floor. I again asked if we could get a room with accessible shower and Receptionist told us it was not possible. I asked if I could speak to the Manager and he told me she was on holidays! He sent her a text to request an upgrade for us but it was refused. He told us we could use the showers in the Spa in morning. It didn’t open until 10am but someone would let us in earlier for showers. We moved to the 7th floor room and having lost 3 hours of our evening it was now dark so did not want to walk too far.
In the morning we tried to access Spa but staff said it was not possible. A complete shambles for our one treat night in a 4**** hotel

Friends_and_family Family

6/10

Pleasant

19 Aug 2022

Dean

Some good and some bad

There is much to like about this hotel so I will start with the positives. Firstly the hotel is clean and tidy and the room we had was immaculate with a great sea/beach view. The pool area and Spa are very nice and again very clean and tidy.
Unfortunately now the Negatives.
Our experience of the Bar on the 17th Floor was very poor and extremely disappointing. We waited around 20 minutes to be seated, then a further 20 minutes for our drink/food order to be taken - then another 20 minutes to get just the drinks and we presumed the food would follow shortly after. Unfortunately 20 minutes later and still no food and none of the staff showed any interest when we tried to get their attention. In the end we gave up.
I went to pay for the drinks and then they had the audacity to try and charge us for food we never received!!
Needless to say I went to reception to complain and to be fair they took my feedback seriously and made efforts to make up for this poor level of service.
All in all its a lovely hotel that we have stayed at a few times now but after this most recent experience it has put us off returning which is a real shame - but when you pay for a premium hotel experience you expect a premium level of service and this was some way short.
There was also the issue of not often being able to get a sun lounger on the sun deck as these were usually hogged by selfish individuals but this is something you may experience in any large hotel complex.

Partner

2/10

Poor

17 Aug 2022

Rana

Low quality service

It was way too expensive for what it is. They were short-staffed most of the time.
The food is terrible! The waiters cannot get an order right!
The bed was uncomfortable and the sheets were low quality.
I kept asking them to change the bed sheets but they never did.
I will never go back there and would not recommend it.

Friends_and_family Family

10/10

Exceptional

10 Jul 2022

Maria

I enjoyed the room , the views, the spa, pool and the breakfast.

10/10

Exceptional

21 Jun 2022

Neil

Second time back, such a lovely hotel. Right on the beach, near the harbour. The hotel itself is immaculate

Leisure Self

10/10

Exceptional

07 Jun 2022

Mary

Very clean.Friendly an

8/10

Excellent

06 May 2022

Thomas

Being the largest building around made it easy to find no matter how far you wandered. While the room is very barely decorated, the view is where you spend most of the time looking at so works out. I am not a fan of the two beds pressed together as they start to separate as you sleep, which is distracting, but overall highly recommend this place for luxury, comfort, and ease!

Leisure Self

10/10

Exceptional

05 May 2022

Verified traveler

Great hotel, room was amazing and staff were extremely helpful. We particularly enjoyed the breakfast.

One minor thing, lifts needs to be synchronised somehow, always felt like we were waiting a bit too long.

Partner

8/10

Excellent

30 Mar 2022

andy

Very good service. Clean and tidy. Fantastic decor. Dining experience was very good. Room was clean and tidy. Would definitely recommend if asked.

Leisure Partner

10/10

Exceptional

27 Mar 2022

Basil

Great location. Very clean and spacious rooms . Helpful and very friendly staff .

Leisure

8/10

Excellent

26 Mar 2022

Arkadi

Nice hotel though restaurant area gets pretty crowded during breakfast times. Wi fi connection could be less complicated

Leisure Self

10/10

Exceptional

23 Mar 2022

Kimberley

Great hotel on the beach

Great stay - lovely ambience .Breakfast varied and good quality.Rooms good sized and beds comfy.Perfect location on the beach . many local restaurants within walking distance .
Loved the staff uniforms - chinos and linen - created a good vibe.Very friendly and helpful staff
As a resort there were no loungers on the beach - maybe Covid related .Will def revisit

Partner

8/10

Excellent

20 Mar 2022

Tara

Great location

Wonderful hotel to stay in. Very clean and comfortable. After traveling for close to 24 hours, the bed was welcoming, comfy, and I got a sound sleep. Lots of restaurant options and best of both worlds, beach on one side and city on the other. Close to shops and cafes, etc. Opt for the free breakfast; one of the best out of all the european countries I visited. Only complaint is I left the do not disturb sign on my door and housekeeping still walked into the room.

Self

10/10

Exceptional

17 Mar 2022

Bjorn

Really nice hotel, with stunning views. Highly recommended

Business_and_leisure Partner

10/10

Exceptional

08 Mar 2022

Stephen Michael

Proximity to the beach and transport options. Very friendly staff, fantastic breakfast and lovely solarium and pool.

Leisure Partner

8/10

Excellent

19 Feb 2022

Lynn

Lovely hotel

It was a short stay but enjoyed

Partner

8/10

Excellent

16 Feb 2022

JENNIFER

Absolutely fine except for TV programmes

Hotel was fine -excellent dinner buffet & breakfast buffet but seaview room not as good as website photos .
Tv in odd position & non moveable & limited English Tv programmes no BBC apart from BBC Parliament -why would anyone want that ?
Our main gripe though is that we were made to wait until exactly 3pm to get our room as if they were watching the clock .
Generally good though especially for a night or two and very convenient for the airport about 15 mins away and not as expensive as other 4* or 5* hotels on Lanzarote.

Partner

10/10

Exceptional

15 Feb 2022

Peter

Our winter break

It was awesome. The staff were courteous & friendly. Our room was big, comfortable & had marvellous sea views. Food in the restaurant & bar was excellent. We loved it & will be returning later in the year.

Partner

10/10

Exceptional

06 Feb 2022

Neil

Wonderful hotel. Incredible design and style. Food was superb, views amazing. And the beach right outside was perfection. Staff were super helpful throughout the stay

Leisure Self

8/10

Excellent

02 Feb 2022

Daniel

Excellent location on the seafront and close enough to walk into the city

Leisure Family

8/10

Excellent

04 Jan 2022

RENOU

The longest checkin of my life…
This hotel doesn’t accept bikes = don’t go there if you’re bringing you epensive bike i.e Iron Man Lanzarote etc…

Leisure Family

10/10

Exceptional

03 Jan 2022

anthony

Excellent

Amazing views , great staff , excellent buffet breakfast

Partner

8/10

Excellent

20 Dec 2021

Great Value for Money

Here and there I can make a comment for pros and cons but all in all I can not ask for any more value than what I have paid for Bed and Breakfast. Staff are pleasant enough, room were clean. There's slight of noise issue but having its location for where it is I can't blame them, all you need is a pair of earplugs if you are light sleeper. For me it was not a problem.
Lastly but lot least, thank you for looking after us for 3 nights. Enjoyed the stay.

Partner

10/10

Exceptional

06 Dec 2021

Robert

The decor of this hotel, from the rooms and bathrooms to the public areas are both stunning and extremely clean. A visit to the 17th floor bar is a must, especially at sunset! The staff were welcoming, polite and willing to go the extra mile to make your stay enjoyable. There is a good selection of cooked food, bread, pastries and fresh fruit and salad at the breakfast buffet. The food served in the restaurant in the evening is varied and rotates each evening so there is always a good selection. The meat and fish cooked to order is a real treat!

Leisure

10/10

Exceptional

26 Nov 2021

Kim

Beautiful room and clean throughout the hotel
Staff very helpful

Leisure Partner

10/10

Exceptional

21 Nov 2021

Mrs J A

Lovely

A beautiful place to stay. Close to the beach and restaurants. Views are amazing. Very comfortable.

Partner

10/10

Exceptional

12 Nov 2021

Peter

Nice stay @ the Gran Hotel & Spa.

Very happy with my two night stay at the Gran.
The suit I stayed in was wall designed with some nice features.
I didn’t use the Spa this time but would on my next visit.

Self