Name: Apartamentos San Marcial
Address: Alpahor, 4, Puerto Del Carmen, 35510, ES

10/10

Exceptional

19 Jul 2026

Carmen

Ideal hotel in local area with plenty amenities near by as well as small shop on permisies. Great spacious rooms with living area and small kitchen area. Pool and plenty sunbathing options (shame no sun when visited but can’t be helped by hotel) staff friendly and good atmosphere from guest. 2nd time staying and would always return to location

Friends

6/10

Pleasant

31 Jan 2026

alan

Apartment and general areas were clean and staff were very nice. The apartment I had though had two bedside tables that were both broken so therefore useless and a tv with no remote. It was also advertised on hotels.com that there was WiFi but that was not true either.

Friends_and_family Family

10/10

Exceptional

21 Jan 2025

Anthony

Property set out was spot on.

4/10

Poor

20 Jan 2025

Ursula

Upon arrival the lady at reception was very friendly. We checked into our apartment which was very dated but spacious and clean. There were no soaps, shampoo conditioner bodywash or creams provided so bring everything yourself. The rooms apparently only get cleaned every 5 nights so our room wasn’t cleaned once. I don’t agree with this. The biggest issue for me was our apartment was located above the apartment supermarket which our bedroom facing the main road and supermarket entrance. There was a delivery at 7am and it felt like they were in our bedroom it was so loud. I went to reception and explained we couldn’t sleep because of the noise. At first the woman didn’t say anything and then she said she would move our room for 45 euros. I asked if that would be a better room and she said no same room but away from shop. I argued we shouldn’t have to pay more for the same room because the noise and not being able to sleep. I’ve never experienced that before. Had she not have been so rude and moved us I would have scored a 4/5. The pool bar was closed the entire time of our stay so we couldn’t get food or drinks. Location was good - short walk to a little strip and a 45 minute walk to the main strip.

Leisure Friends

8/10

Excellent

12 Jan 2025

Timothy

Excellent accommodation

Very clean friendly and in a beautiful setting

Partner

8/10

Excellent

07 Dec 2024

Sinead

3 night stay

Friendly apartment staff and nice pool. Only there for 3 nights but enjoyed our stay.
It was a lot farther away from Puerto del Carmen than I thought but obviously that was my mistake. Taxi’s not expensive and I hired a car from reception desk.

Friends_and_family Family

8/10

Excellent

25 Jul 2024

Geraldine

San Marcial

Stay was good but lack of bar food could be better..Also Cockroachs in the apartments...Other than that it was fine..

10/10

Exceptional

23 Jun 2024

Alex James

Great, friendly staff, very clean and very close to beaches and the shopping centre. Pool is normally empty, probably due to temperature. Plenty of sunbeds. Only a 5 min drive to airport. Good place to plane watch

Leisure Self

10/10

Exceptional

27 Mar 2024

Anthony

No problems from start to finish

Leisure

10/10

Exceptional

13 Feb 2024

Margaret

Friendly staff Very efficient Nothing is to much trouble for them Only thing is Beds are old & not comfortable Overall lovely place to stay

Partner

6/10

Pleasant

24 Jan 2024

MARILYN

Very dated in apartment. Wardrobe doors would not stay shut. Fridge, no door on freezer dept and no salad tray. Television screen in two parts. Needs a full revamp.

Leisure Partner

8/10

Excellent

21 Jan 2024

Verified traveler

Lovely stay

Great location, great room views, staff very helpful, pool area great, overall hotel great but if rooms were updated it could be fantastic

Partner

6/10

Pleasant

02 Jan 2024

jas

New Year Stay

Friendly and helpful staff
Accommodation was basic but spacious

Minus points - probably the worst wifi reception as signal keeps dropping when using from room (i was informed reception is best at reception, but this is a basic necessity like watching TV in your room)

Hot water did not work in kitchen or bathroom tap, but shower was fine

Self

10/10

Exceptional

13 Dec 2023

Robert

San Marcial

Great place to stay close to the beach restaurants bars and shops

Self

8/10

Excellent

02 Nov 2023

Carmen

Super friendly staff and kept very clean, little bit dated but great ammenities in apartment for self catering options. Pool bar had most of what you needed and only a 7 minute walk to beach and centre with good range of restaurants and shops.

Leisure Family

6/10

Pleasant

31 Oct 2023

Mr A

My daughter was put in a upstairs apartment with 3 kids 2 of them were in prams the front door had to be closed using the key the kids found tablets on the stairs

Leisure Family_with_children

10/10

Exceptional

14 Oct 2023

Margaret

Lovely helpful staff Nothing is too much trouble for them

Partner

10/10

Exceptional

07 Oct 2023

Lisa

Fab location and great apartments

Business Family

8/10

Excellent

17 Sep 2023

Verified traveler

Convenient Apartment!

Friendly staff, clean rooms but slightly outdated. Very convenient location, only 7 minutes walk to the beach and restaurants. Would recommend staying here.

Self

10/10

Exceptional

17 Sep 2023

Tracy

Excellent stay

Checking in easy and friendly. The apartments are a little dated but spacious and most importantly clean and have everything needed for our stay. Air con included in the price so that was good as it was needed. The location was excellent a few minutes walk to all amenities. A really enjoyable stay and will definitely stay again.

Partner

10/10

Exceptional

25 Aug 2023

Darren

Best stay

The staff were amazing very friendly place to stay

Partner

10/10

Exceptional

19 Jul 2023

Colin

Have been many times before and hope to go back again soon. Lovely staff. Great location. It is everything you need for a great holiday.

Leisure Family

8/10

Excellent

14 Jul 2023

Shane

To many steps. Beds uncomfortable

Leisure Partner

10/10

Exceptional

13 Jul 2023

Magdalena

Great place to stay for a few days. Nice pool, friendly staff

10/10

Exceptional

04 Jul 2023

Yushan

It’s a lovely hotel/apartment. The staff are really friendly and helpful. Me and my boyfriend stayed here for six nights and we love it!

Leisure Partner

10/10

Exceptional

23 May 2023

paul

although getting a little tired this is a really nice place to stay for a short break, only minutes from the sea front at Matagorda with its shops and bars, the staff are always polite and welcoming to their visitors and there is a nice little bar/restaurant on site for drinks and snacks, or a selection of meals is available.
Would recommend.

Leisure Partner

8/10

Excellent

20 Apr 2023

Derek

Happy with the apartment and martagorda .A very pleasant stay

Leisure Partner

10/10

Exceptional

20 Mar 2023

sandra

Highly Recommend

Perfect location. Clean comfortable property. Easy check in and out. Very friendly staff.

Partner

10/10

Exceptional

13 Mar 2023

David

Good Facilities and Value for Money

We stayed 8 nights. From check in the staff were attentive and friendly, and this continued throughout the stay. The apartment was clean, comfortable, spacious and fairly modern with a pool and sea view which was an added bonus. It could have done with some maintenance, there were minor cracks in the walls in the bedroom and the window in the bathroom did not shut fully, but these items did not detriment our stay. There is a supermarket and cafe/restaurant on site which were great and the pool area is big compared to others in the area. Overall for what we paid it was good value for money.

Partner

2/10

Poor

04 Mar 2023

Graham

staff always pleasant & helpful. Surroundings clean.
But our apartment was unsuitable for habitation due to damp, rotting windows, peeling paint & unpredictable shower which could change from boiling hot to cold.

Leisure Partner

8/10

Excellent

17 Feb 2023

martin

Could do with some TLC

Decent place to stay but could do with a bit of TLC and a lick of paint here and there. Onsite food was vey disappointing. All the staff were fantastic.

Friends_and_family Family

6/10

Pleasant

14 Feb 2023

Niall

There was NO wifi connection whatsoever, very disappointing.

Leisure Family

8/10

Excellent

05 Feb 2023

Janet

Pool area and bar area were lovely. Staff were very friendly. Accomodation was nice but needed some tlc. Overall we really enjoyed our stay here and would return another year.

Leisure Family

8/10

Excellent

23 Jan 2023

Stephen

I booked it for my 2 daughters as a short break, they be were very happy with their room.

Friends_and_family Family

10/10

Exceptional

17 Jan 2023

Miss Anna M

Excellent service staff was attentive very helpful

Partner

8/10

Excellent

16 Feb 2020

Ella

Good value near airport

Spacious apartment with terrace, nice ocean views, near airport (5min taxi at €7). We stayed 2 nights before our flight, with our 2 small dogs. Nice reception arranged our taxi the night before for an early morning flight. Walls, doors and windows a little run down but comfortable enough. Beds and sofa ok; nice shower but have to wait a while for hot water. Functional basic kitchen; no coffee maker. Walking distance to beach, restaurants, bars. Would stay again for 1-2 nights before a flight.

Partner

10/10

Exceptional

13 Feb 2020

Simon

3rd stay and apartments have had a slight refurb.... For the price I paid I was very happy.

Leisure Self

8/10

Excellent

09 Jan 2020

Verified traveler

Liked it was easy walking distance to beach/ restaurants, accommodation very basic No updated coffee machine, no oven

Leisure

8/10

Excellent

13 Nov 2019

Verified traveler

Ideal location

Ideal location , apartments getting tired but kept very very clean . Staff very friendly and helpful .
Kitchen not very well equipped ,had lovely new frying pan ,but no utensils to use with it !
That said would deffinatly be going back

Partner

6/10

Pleasant

25 Nov 2013

Verified traveler

Great Apartments close to the beach and Airport

We arrived at the Apartment block and were pleasantly surprised. Ideal location. Fantastic swimming pool. Close to the Airport and beach. Our apartment, clean and tidy. We were disappointed with how many utensils it had. Three glasses when the apartment sleeps six. No tin opener etc. The big issue which i think people should be aware of is that it's 15 euros for wifi for one week. We stayed for three days. We were happy to pay 15 euros, however, wifi does not work in the rooms, only in reception. When one is on Wifi, others have issues to log on. Accessing wifi in reception (only) is not acceptable. The lady on reception was very kind and gave our money back. We did enjoy our stay.

10/10

Exceptional

01 Apr 2013

Carole

staff very friendly and helpful. Rooms good with excellent views but not too well equipped. Quiet location close to selection of good restaurants

10/10

Exceptional

04 May 2012

Shirley

Exceptional value place to stay

This complex is older but excepionally well maintained and clean. The presence of a restauarnt and a shop is very helpful. We have visited this several times and would not go anywhere else on the Canaries for a good value break

2/10

Poor

08 Oct 2011

michael

not very good

stayed in this complex many times and found it great. returned for first time in 4 years and it has gone downhill rapid. new owners 3 years ago i am told and no money spent on appts. and it shows. on arrival went to appartment. dirty linen on bed tiles in shower falling off wall no kettle balcony covered in birds dirt overall appt shocking condition. moved to another appt and that was ok poolside bar and food very good .real pity as this used to be a great place would not return until place has had a serious upgrade

Partner

8/10

Excellent

05 Nov 2023

Ritva

Apartamentos San Marcial, Lanzarote, Matagorda

Huoneisto oli 3- 4: lle, mutta joutui maksamaan lisämaksua sohvalla nukkumisesta. Varauksessa luki kolmelle! Muuten huone ok. Kiva parveke, keittiö välineineen myös. Allas- alue viihtyisä, mutta aukeaa myöhään (klo 10) ja menee kiinni liian aikaisin ( klo 18). Monena päivänä ei ennättänyt uida ollenkaan. Samoin siivous vain kerran viikon aikana, on liian harvoin, 4. päivä. Lyhyt matka rannalle. Kauppa samassa rakennuksessa hyvä asia. Ruokaa sai allas- baarista, mutta aukesi vasta 8.30, liian myöhään aamiaiselle. Pyykinpesu- mahdollisuus hyvä ja kirjojen lainaus. Pihalla portti menee kiinni liian aikaisin (klo 16) ja viikonloppuna kiinni kokonaan, eikä ole avainta asukkailla. Osoite myös hankala löytää ensimmäistä kertaa tullessa, bussi ei tiennyt hotellia.

Friends_and_family Family

8/10

Excellent

07 Oct 2023

Javier

Cómodo y muy bien situado

Los apartamentos están bien, antiguos pero el baño y las camas nuevas. Le haría falta un repaso a la pintura ( zonas con desconchones) y la cocina tenía lo superbásico ( no hay cafetera, lo dije y me miraron como si pudiera algo raro y me ofrecieron buscar una eléctrica se goteo pero con pocas ganas la verdad..., así que si no vas a comer ni desayunar está bien, puedes hacerlo en el restaurante de las instalaciones aunque es carillo....
La piscina y todo lo demás estupendo

Partner

10/10

Exceptional

10 Apr 2023

Ana Beatriz

Calidad - Precio muy bien

La ubicación muy buena, cálidad precio muy bien.
El recibimiento muy agradable por parte de la recepcionista.

Friends_and_family Family

10/10

Exceptional

14 Feb 2023

Mari Carmen

Alojamiento ideal para visitar Lanzarote

Alojamiento perfecto para recorrer Lanzarote. Buena ubicación, al lado del aeropuerto. Está muy limpio. Y aunque llegues tarde, fuera del horario de recepción, te facilitan indicaciones para poder acceder sin problemas.
La única pega es que hemos estado en un fin de semana bastante más frío de lo habitual y no tienen ni un radiador o calefactor..., pero es algo normal porque no suele hacer las temperaturas que hemos tenido.

Friends_and_family Family

10/10

Exceptional

27 Nov 2013

Verified traveler

STORE OG FLOTTE ROM.Hyggelig betjening.Her fikk vi mye for lite penger

Partner