Ficus Apartamentos

75 reviews shown

8/10

Excellent

25 Oct 2025

Jacqueline

We had Pros and Cons with this property

Pros- Great location - Quiet - Comfortable bed - Old style apartment, but it is large with a great shower - Amazing views

Cons: Being called at 9:50 a.m. to see if we are checking out!

Not totally clean when we arrived (toaster out with crumbs, stains on the tiles, and drink dribbles on the wall), not a big issue to us, but might be to others

Business_and_leisure Partner

4/10

Poor

24 Oct 2025

Mr Stuart

Room was not ready on arrival, looks nothing like what is advertised and was not cleaned to an acceptable standard.

4/10

Poor

13 Oct 2025

Joseph

The apartment was well-sized and close to the beach with a pleasant pool area. Location was a short walk from the shops and restaurants at Surfers.
Unfortunately the apartment was not clean. When we arrived there was food and a pen lid on the rug, so it had clearly not been vacuumed. The inside of the fridge also had not been cleaned and there were food scraps inside. When we opened the dishwasher there was a live cockroach inside and another scurried across the kitchen floor. Glass doors and the balconies clearly hadn’t been cleaned in some time.
We raised the issue of cleanliness on check in and they offered to send someone the next day to clean the apartment. We chose to use the vacuum provided rather than wait a day. When we spoke to staff at reception the next day they acknowledged that there have been some issues with cleaning and gave us an email address to contact detailing our issues. We took photos and will forward these to the email address supplied. Decor in this apartment, which was sold as a superior apartment, was looking tired too and could use an update.

Leisure Family

8/10

Excellent

26 Jul 2025

robert

Walking distance to Cavill Ave.

8/10

Excellent

22 Jul 2025

Michelle

Some apartments are getting old and they look like it inside. The one we were looking in had terrible beds.
The staff are wonderful and the property is amazingly clean and quiet.
Great views.

Leisure Family

6/10

Pleasant

25 May 2025

David

Remotes not worki

8/10

Excellent

21 Apr 2025

Racheal

The apartments are old and not in pristine condition, but they were a good size and would definitely stay there again. We thought the facilities were great and the grounds are very well looked after

Leisure Family

8/10

Excellent

16 Apr 2025

Nathan

Excellent location, very convenient. Plenty of space for the whole family.

Friends_and_family Family

10/10

Exceptional

12 Mar 2025

Michelle

Front desk very helpful and friendly.

Leisure Family

8/10

Excellent

30 Jan 2025

Jared

The room we stayed in was fine. It could use updated furniture. The cleaning was ok, the carpets need a deep clean and to be vacuumed. Over all it worked for us, and our budget. The location was great walking distance or an easy uber to many places. The pool and hot tub area was very nice. We had a washing machine that didn't work, they gave us a key to use a different room to do some laundry, that room was VERY NICE! And next day we had a new washer installed! We did wish we had a couple more rolls of toilet paper, a roll of paper towels, a couple of wash cloths for the bathroom, and garbage bags. Over all we were pleased and would recommend. It was loud (traffic and ocean) at night, so we needed a sound machine app.

Leisure Friends

8/10

Excellent

28 Jan 2025

DORCAS

Property location was great - the full view of the ocean was amazing! Fully stocked with cutlery & kitchen utensils - two sachets of laundry powder, dishwash & detergent.

Lounge area was great space! Rooms were ok too. The pool was fantastic!

For the price paid - on first night, the main shower head was leaking and the ensuite wasn't draining properly but property were quick to resolve next day.

Rooms need a refresh - esp the curtains. The bedrooms were so hot - we stayed as long as we could in the lounge. A/C in the rooms would make a huge difference.
The a/c in the lounge was in the wrong location.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2025

Mary

Thank you for a great stay
Definitely would recommend
The pool, spa and sauna very clean
Our room had a great view of the beach

Business_and_leisure Family

6/10

Pleasant

05 Jan 2025

Richard

Very good location. Comfy beds. Have a nice view of the beach which is just across the road. Less busy as it is approx 11min walk to Caville avenue. Has private parking.

Unfortunately, the place shows it age. The cleaners does a very poor job of cleaning and really has to step up their game.

Leisure Family

6/10

Pleasant

01 Jan 2025

Rajnal

Overall was good. Just didn’t have an aircon in every bedroom. 2. Hot bath tube was not in useable condition. Broken handle, water stopper not the right size.

Leisure Family_with_children

8/10

Excellent

26 Dec 2024

anand

Great location and property facilities

Its a old property, with all the things you need for the stay. Location is the key here, our room had 3 ways view to the ocean, suana and pool was available to use, so enjoyed the stay.

Cleanlinesswise it was ok, as there was beach sand on chairs and sofa.

Friends_and_family Family

8/10

Excellent

11 Nov 2024

Brendan

Generally very good it’s just an old building that needs some love

Leisure Family

8/10

Excellent

02 Aug 2024

Tina

Love it there

Leisure Family

10/10

Exceptional

27 May 2024

James

SO SO GOOD 👍

Was a Very good establishment Easy going And overall.
A very good stay Would love to use them again

Friends_and_family Family

8/10

Excellent

14 Apr 2024

Scott

The spa and dishwasher didnt work, not that we really needed it anyway.
But, for an older motel the room was pretty good freshly shampooed carpets, comfy beds,great view, and you can really open up the big windows to get that beautiful sea breeze in. Didn't even need air conditioning. Good facilities. Pool and bbq Areas are good.

Leisure Family

6/10

Pleasant

03 Apr 2024

Ned

Great location, but it needs better up keeping, not all ceiling fans worked, dripping toilet, you have to get a separate fob for the gym and sauna. But a otherwise is not that bad.

Leisure Family

10/10

Exceptional

31 Mar 2024

Mariano

My family and I had a lovely stay very comfortable apartment in a great location and we had amazing views, the only recommendation I would have is upgrade is needed for the apartment we stayed in just to freshen it up and there were a few items that had mould build up from wet areas that have not been dried properly example dryer and aircon other wise staff are amazing very friendly and helpful and the amenities were useful. I will say we booked online through a seperate company but I would love to book direct next time.

Leisure Family_with_children

6/10

Pleasant

10 Jan 2024

Kim

This property is located on the beach, the view and location are wonderful. We were on the 25th floor, which is very high, and not really for me. It was very noisy as the seals on the sliding doors did not fit securely, it was also windy so the doors/windows rattled continually. While the apartment had everything we needed, the oven, had not been cleaned in a long time, chairs were dirty, and we found condom wrappers under one of the beds!

Leisure Family

8/10

Excellent

24 Sep 2023

Tracey-Lee

Reasonably priced for the location

Leisure Friends

10/10

Exceptional

21 Aug 2023

Bronwyn

Room exceeded all expectations it was very spacious and bedrooms were perfect
We had a beach front view which made it the perfect weekend getaway

Leisure Friends

8/10

Excellent

02 Jul 2023

Veronica

The property was quite nice and had a great location, however, we booked here because a family member was running in the 1/2 marathon on Saturday and she needed to the benefit of the advertised facilities after the race. On arrival, we discovered that there was no access to the pool, sauna or spa area due to renovation works. Whilst we do understand that sometimes these works are necessary, there was absolutely no mention of these amenities being out of action on the site I booked the accommodation on or in-fact the official Focus Apartments website. We should have been advised of this before booking and been given the choice as to whether we still wanted to book the accommodation or not.

Leisure Family

10/10

Exceptional

01 May 2023

Deepti

It was right across the beach , which was lovely.

Leisure Family

6/10

Pleasant

16 Apr 2023

Danielle

The property itself was lovely and the staff were very friendly. The internet and WiFi was terrible so we had issues with connecting our devices and casting to the TV.

8/10

Excellent

11 Dec 2022

Tracie-Lee

Great location. View from apartment was fantastic. Apartment required sonemaintenance maintenance maintenance

Leisure Family

6/10

Pleasant

19 Oct 2022

Verified traveler

Great location, service could be better

Amazing location. Shame the care of guests wasn't of high priority. No towels or pillow slips on check in for the first night. Inflexibility in care of luggage at check out and unclear communication. Apartment a bit rundown

Friends_and_family Family

6/10

Pleasant

12 Sep 2022

Musarrat

Work needed!

The apartment was okay, a little run down and dirty especially window and door seals. Bathroom was average, toilet seat in the ensuite wasn’t properly fitted. Wifi was weak and didn’t have any coverage in the ensuite at all. Otherwise the location was perfect and free carpark in the garage was a bonus.

Friends_and_family Family

8/10

Excellent

21 Jul 2022

Berlinda

I would recommend this property as my family of 5 stayed here and it was what we wanted. The plus was looking out the window everyday to the beautiful beach.

Business_and_leisure Family

10/10

Exceptional

10 Oct 2021

Tracey

Perfect location, beautiful views and a modern apartment.
Access to gym was the only problem we had on our stay.

Leisure Family

6/10

Pleasant

17 Sep 2021

Wendy

Great location, spacious apartment and wonderful ocean views

Leisure Family

10/10

Exceptional

08 Aug 2020

Jamie

For an older apartment it was not too bad. Great location, beautiful view, receptionist was friendly and very welcoming

Friends_and_family Family

2/10

Poor

22 Jul 2020

Verified traveler

RUDE FRONT DESK closed before 5 night manager RUDE

Staff as rude as they get. Front desk closed before 5 even though said reception open until 5 and took over 45 minutes to respond once I booked . The 2 bedroom and 3 bedroom we booked wrent worth it too noisy from road noise and rude staff night manager made it impossible to enjoy our stay.

Friends_and_family Friends

8/10

Excellent

13 Jul 2020

Donovan

Great position

It was a nice position and reasonable condition

Friends_and_family Family

8/10

Excellent

05 Jul 2020

Great location close to everything, some furniture could do with being updated

Leisure Family_with_children

8/10

Excellent

18 Feb 2020

Peter

Loved it but tired

You can tell the building is older as some of the areas ie the ensuite bathroom was old and tired.

We loved the location, the apartment (once we gave it a clean) was great. The views are stunning. The Wifi was excellent

Friends_and_family Family

4/10

Poor

29 Dec 2019

Verified traveler

Disappointing and average

A lack of maintenance and attention to detail in housekeeping led to a disappointing start to our holiday. Management's reluctance to address the issues compounded our satifsfaction. Granted it was the festive holiday week however the room advertised was not the room we received and if I was the owner of the apartment we were allocated I would be concerned about where my management fees were going. We accept the accommodation is dated but in desperate need of renovation to bring it to modern standard and expectations for value of money charged. Location and BBQ facilities were excellent however we would not stay here again.

Friends_and_family Family

10/10

Exceptional

04 Nov 2019

Verified traveler

Large apartment apartment, all amenities close by, right on the beach.

Leisure Friends

8/10

Excellent

14 Jul 2019

Verified traveler

I have stayed at over a dozen resorts and apartments in Surfers recently. The pricing for Focus fits the accomodation. It is a very good price for the proximity to the beach and cavill ave. Building is a bit dated, restaurant downstairs appears to have been under renovation for some time - this would be excellent if it reopened.

If you are after a family holiday with beach views, in a large apartment without spending a fortune this is a reasonable option. The balconies are very good for small children also which suited us with our 3yo.

Only real criticism was the beds need updating, both double beds sunk in the middle.

Business_and_leisure Family_with_children

4/10

Poor

03 May 2019

Nisa

The apartment needs a good renovation. Hall ways are outdates and look like a scene from a horror movie. The rooms smelt really bad, and need attention to major cleaning as we had ants around the room. The dryer was extremely dirty with dust all around. Balconies seemed as though they havnt been cleaned for a few months. We had gaps around the windows with high pressure winds causing high pitched whistling sounds.

Pros? The reception staff were extremely lovely, security was helpful and helped us locate our keys during late check in. The spa was to die for with warm water and pool was warm for a cool day. The reception area looked very fancy and welcoming.

Leisure Family

8/10

Excellent

21 Mar 2019

Allan

Nice accommodation

The apartment was very nice. The only issue was the bedrooms were not air-conditioned only having fans and with the humid weather and storms made for an uncomfortable nights sleep. The rest of the apartment was excellent including air-conditioning with all of the amenities you need to be self sufficient if you wanted to be.

4/10

Poor

27 Jan 2019

Hanadi

Not good for the price of 250 a night

It was wonderful first day second day they called and want me to pay extra money for bed we didn't use cause veey uncomfortable
Alcohol near the pool next to our children no one said anything for pepeole who become drunk near the pool

Family

10/10

Exceptional

01 Oct 2018

Matthew

Was a very nice spacious apartment that was surprisingly cheap and perfect loaction.

Partner

10/10

Exceptional

14 Aug 2018

Wei

wonderful experience

wonderful experience, good location. The only regret is wifi is very weak.

Family

8/10

Excellent

24 Jul 2018

Wendy

Apartment steps away from Surfers paradise beach

Had a spacious 3 bedroom apartment. Building a bit dated but very clean and excellent location. Staff very friendly and helpful. Replaced broken dishwasher in a day. Very good value for money.

8/10

Excellent

15 Jul 2018

Verified traveler

Spacious and comfortable

Friendly staff. Comfortable apartment on the beach front. Walking distant to beach. tram. bus and shopping. Had a very pleasant week.

2/10

Poor

21 Feb 2018

Verified traveler

Good location

Poor amenities. No airconditioning or fans in room. Poor after hours service. Hotel staff were helpful.

8/10

Excellent

20 Oct 2017

Rick

Nice hotel close to the beach

Unfortunately the room was a bit tired with flaking paint and old fashioned bathrooms etc The staff were very friendly and accommodating and were very efficient in rectifying the minor matters that needed to be attended to. It was in a great position, just four streets away from Cavil Ave and right on the beach. The views were fantastic and I couldn't believe how quick the lifts were to arrive. Often you have to wait ages to catch a lift. Unfortunately on one t.v. and no air conditioning in our room but there were terrific balconies with extremely wide doors that opened up a lot and allowed the sea air to flow through. The beach was right across the road as were the surf life savers.

6/10

Pleasant

11 Oct 2017

Verified traveler

On the 25th floor the only way to access WIFI was standing with the front door open and the sliding doors are in urgent need of repair. Doors didn't close properly so sleeping was difficult.

10/10

Exceptional

17 Aug 2017

alison

Great place!

Awesome location, super clean and homely, Comfortable beds, what more could you want! I'll be back and recommending to everyone, I already have to one friend!

6/10

Pleasant

26 Jan 2017

Verified traveler

Basic

Hotel is basic. Stayed in the deluxe apartments. Couch had a big tear in it. No a/c - just fans. Only one toilet roll in bathroom. No extras - for a week!!! Absolutely nothing extra in the rooms. Construction site next door so lots of noise starting from 6:30 in the morning. Unable to use pool during day because of the construction noise- the construction is right by the pool. On the plus side- right near the beach.

8/10

Excellent

17 Jan 2017

Jason

Perfect location, older apartments but clean and perfect for a boys weekend.

Family

2/10

Poor

16 Oct 2016

Verified traveler

Misleading

Water ran of hot water for the spa twice, Boards on the balcony, run down kitchen, repair men on the outside working on the balcony Saturday afternoon and 8.15am Sunday morning when we were getting ready to go out.....NO PRIVACY, NO WARNING...NOT GOOD ENOUGH. The room was advertised as 'superior'....the only thing superior was the view. Terrible...... would not recommend at all.

10/10

Exceptional

04 Oct 2016

liz

Great room, gym and pool. Staff are very friendly too, however there is only
One parking spot per apartment and that gets difficult if you take have two cars.

8/10

Excellent

10 Sep 2016

Guest

Close to activities and the beach

Apartment right across the road from the beach and short walk go activities and public transport. Staff friendly, room suitable however carpark does not cater for large vehicles.

8/10

Excellent

31 Aug 2016

Paula

Great room for our family

Loved the room and the facilities available. Room very clean,. Overall we had a great stay :)

8/10

Excellent

21 Jul 2016

Jan

Nice apartment close to the beach and restaurants.

3 bedroom apartment close to the beach and local amenities. It suited our family of 5 really well and was a comfortable distance from the theme parks.

Family

4/10

Poor

29 Sep 2015

Mel

Hotel renovations

Was unaware at time of booking, hotel was undergoing renovations. Was only told on arrival that the resort pool would not be open through day only after 5pm at night. Holidaying in the school holidays with small children all they want to do is go swimming in pool. By the time it was 5pm day was cooling off. Never swam in pool during stay is it was to cold by this time.

Family

10/10

Exceptional

27 Sep 2015

Great value

Great location next to the beach and a short walk to cafes, restaurants and Cavill Avenue etc.
2 bedroom apartment was spacious, old but clean, all the kitchen, bathroom and laundry appliances and supplies we could want. We were really happy with the room.
There were renovations on for the Commonwealth Games so the pool, tennis court and gym were not available on weekdays between 7am and 5pm, however this seems to be common throughout the Gold Coast.
Staff were friendly and helpful.

10/10

Exceptional

19 Aug 2015

Danika

Nice place , beautiful views.

Family

4/10

Poor

18 Aug 2015

Janey M

2 weeks in the Sun

Very very disappointed. I picked this property because of the Amenities - spa, pool, sauna, gym and BBQ area. We came up from Hobart to rest lay around the pool and spa. To enjoy the warmth 20 is just perfect.
We could only use the amenities for the full day on a Sundays other wise we had to wait until after 5pm. Because they were doing work to the outside of the building. If something fell it could hurt you or worst. It was noisy as well of a day from just after 7.15am At no time was I told this would be happening. This really ruined our relaxing holiday.
The unit smelt disgusting when closed up. (if the wall's and curtains were washed it would be fine) the air conditioner didn't work. The beds in the unit were good and the furniture was in good order and comfortable. The toilet seats had been wiped over at some stage with something that had eaten/melted the plastic. I was very disappointed with this property it made such a big in-packed on our holiday I feel we have been cheated.

Partner

6/10

Pleasant

11 Aug 2015

Geoff

Well located to Surfers Paradise not to close not

The staff were friendly, views exceptional room comfortable and quiet though its décor dated and some items of furniture tired and the surround sound system attached to the main television was not operable.

We had many lovely walks and can truly say we left feeling relaxed and recharged

8/10

Excellent

21 Apr 2015

Verified traveler

Nice Place but run down

TV's in main bedroom did not work, Spa bath in main Bathroom did not work, door handle in kitchen hanging off, in general need of minor repairs

2/10

Poor

06 Apr 2015

Mehdi S.

One of our worst experiences

Horrible experience! Try to avoid them! Only positive sides were location, view and friendly staff. The building is very old, on our first day hot water pipe burst and we couldn't use our unit for a day. Instead of single bed they gave us doggy foldable bed. They don't provide fresh towel, toilet paper or wireless unless you pay extra. There is no guarantee for a parkin, Someone else may park in your spot and management just juggle around and offer you to find a parking outside yourself! Dishwasher didn't work! Air conditioning is just in lounge room so the rooms are generally hot and hard to get a sleep. Focus Apartment is a 2star accommodation!

Family

8/10

Excellent

19 Feb 2015

Justin

Facilities: Basic, Everyday; Service: Good; Cleanliness: Dirty;

6/10

Pleasant

11 Feb 2015

Raman

Facilities: Basic; Value: Average price;

Family

10/10

Exceptional

01 Feb 2015

Natalie

3 bedroom apartment was a home away from home. Full size kitchen, generous portions to bedrooms (3) 2 bathrooms, great pool area for teenage kids

Family

8/10

Excellent

19 Jan 2015

Sarah

Facilities: Modern; Value: Moderate; Service: Courteous; Cleanliness: Pleasant;
very disappointed no WiFi had to pay $30 ,had to leave all internal doors open at night to have air conditioning

Family

6/10

Pleasant

05 Jan 2015

Michael

Facilities: Basic, Unable to close window; Value: Over-priced, Poor quality; Service: There was no service; Cleanliness: Chairs filthy;
I would not advise anyone to stay there.

Family

10/10

Exceptional

05 Jan 2015

Nathan

Facilities: Good, Nice , Above average; Value: Bargain, Fantastic, Amazing; Service: Professional, Respectful, Friendly; Cleanliness: Pleasant, Delightful, Lovely;
Focus is in a perfect location. a walk away from all shops & restaurants. will defintley be staying there again

8/10

Excellent

26 Nov 2014

Moorie

Holiday

The place was great although there is scaffolding which is not nice to look at -position on the beach and security is good. we had some
trouble as the lady that booked me in - gave us the wrong parking spot which when you're interstate driving a different car -to find someone was in \"your spot\" was confusing.and annoying.
That was sorted however when i rang and emailed about people drinking alcohol the next day at 6pm etc near the pool for hours and it wasn't safe to go the pool with kids-the after hours person said she would ring the caretaker - she may have but we saw no one thrown out of the spa area so if feel like i wasted my time, I would still stay there again as the views and the apartments were great-thank you.

Family

8/10

Excellent

23 Oct 2014

Jameson's

Facilities: Above average; Value: Affordable; Service: Basic;
Next to a Slingshot amusement ride!

8/10

Excellent

19 Oct 2014

Alexander

Facilities: Good; Value: Affordable; Service: Friendly, very helpful staff; Cleanliness: Clean, clean doors needed wiped;

Family