Name: Dreams Los Cabos Golf Resort & Spa
Address: Carretera Transpeninsular, CSL-SJC Km 18.5, Corrid, Los Cabos, 23400, MX

Dreams Los Cabos Golf Resort & Spa

Los Cabos · Mexico

Carretera Transpeninsular, CSL-SJC Km 18.5, CorridView location

100 reviews shown

10/10

Exceptional

20 Jul 2026

Esther

The staff were super helpful and very humble in the way they treated us and how they wanted us to feel safe, at home and enjoy our vacation

Partner

8/10

Excellent

18 Jul 2026

Eriberto

Family friendly and staff very nice
Pool bartenders and pool staff where awesome

Family_with_children

10/10

Exceptional

17 Jul 2026

MARIA

Great staff! My son enjoyed the explorer’s club so much. We had an amazing time.

Family_with_children

4/10

Poor

13 Jul 2026

Ahmed

The staff were not helpful. We arrived early on and got our room late. We got the wrong room for what we paid for. The room was dirty and there was water leak from ceiling. The toilet was not flushing as well and sink was clogged. The hotel was not well maintained. Resort was booked for wedding over the the weekend so part of the resort was only for the weeding. The pool was dirty and not clean. The restaurants staff were friendly but the food was below average. Overall not worth the money and at best 2 start hotel.

Family_with_children

8/10

Excellent

10 Jul 2026

Christen

Overall, very good experience. The area and swimming pools were well maintained. Staff were friendly. As we went during an off period there was no buffet available for lunch as well as dinner. The only options for dinner were the grill, an Italian restaurant and a French restaurant. The French restaurant does not allow children so that made it difficult for us. The wait times for the other restaurants were very long. overall great experience, but food options were lacking compared to other all-inclusive hotels.

Family_with_children

4/10

Poor

28 Jun 2026

Lynn

A very disappointing experience with awful food, a property that feels tired and in need of a complete overhaul and upgrade. However, the location and views are stunning albeit swimming in the sea is prohibited due to strong currents

Family_with_children

8/10

Excellent

22 Jun 2026

Rocky

It's a nice resort rooms are little bit out dated the furnitures were really old. The best part was the kids club my son really enjoyed it. The staffs were really nice and they do lots of fun activities with the kids. Andy at the kids club was really nice and went out of her way to make sure my son had great time. Over all it's a nice place. I just wish there was more restaurants option. Total 4 places for dinner every night they keep one close and one them is only adult so you only have 2 restaurants in option and wait is long due to that.

Family_with_children

10/10

Exceptional

22 Jun 2026

Christie

We loved sitting on the beautiful beach, listening to the waves hit the sand. Note, you can not go in the ocean, waves are way to strong.

Family

10/10

Exceptional

20 Jun 2026

Michael Edward

Really nice

Family

10/10

Exceptional

19 Jun 2026

Ambreen

We had a lovely time. Property was a bit smaller than other resorts but it worked for the time we were there and for having small children. The kids club was amazing! We loved the staff so much. Also entertainers were incredibly special- from the poolside to night shows. Food was average but with decent variety. We would totally come back

Family_with_children

10/10

Exceptional

16 Jun 2026

Reyna Georgina

We just got back from Dreams Los Cabos and had a great stay! The pool was amazing, the food was delicious, and the service was excellent. We also appreciated that the staff wasn’t overly pushy with membership offers, which made for a more relaxing vacation.

The only thing we felt was missing was more nighttime entertainment and shows compared to other resorts we’ve visited. Other than that, everything was wonderful, and we would definitely stay here again!

Family_with_children

8/10

Excellent

15 Jun 2026

Marissa

The staff were friendly and if they knew your name, they Sani’s my name. One evening, I had to get dress while the hose keeper was in my room. I shared that my room was fine and while I was gone, she returned and cleaned the room. One concern that I had was there were no public television so I had to retrieve to my room to watch the finals.

Family

10/10

Exceptional

09 Jun 2026

Georgia

This place was way beyond my expectations! The kids club was unreal perfect for both my 3 year old and 7 year old. They were exceptionally kind and entertaining. The food was above my expectations with the Pizza at Portofino being a highlight. The outdoor movie night was so fun and really special. The room was nice and big and service was amazing with everyone being very helpful and attentive.

Family_with_children

10/10

Exceptional

02 Jun 2026

claudia

It was a great place, just like I remembered 10years ago. Our room was ocean front and newly renovated with beautiful taste. Bordeaux and Italian restaurants are a must. Didn’t care for breakfast buffet, eat at seaside grill. We were celebrating our anniversary and everyday they had a surprise in our room for us. Overall I would rate it a 10 for the amount you pay. Great place to stay and recommended!

Partner

4/10

Poor

01 Jun 2026

Alexandria

I was very disappointed with my stay at Dreams Los Cabos. The staff were consistently rude, unhelpful, and seemed uninterested in addressing guest concerns. Simple requests were either ignored or met with poor attitudes, which made the experience frustrating and far from relaxing. Customer service is a major part of any resort stay, and unfortunately, this property fell well below expectations. Based on this experience, I will not be returning and would not recommend it to others looking for quality service.

Family_with_children

6/10

Pleasant

30 May 2026

Donna

Unless you’re a golfer this resort is not for you. There is nothing to do other than the pool and eat and drink. The staff is attentive - kudos to the unlimited staff especially Edgar he was great!!! Our maid was great refilled everything and changed our beds and towels. Now the food - NOT the best for the cost of this resort! No taste. Cold. Trying to be too fancy - just serve the food.
Also it’s geared as a family resort- the kids should NOT be at the swim up bar in the pool. Too many kids.

Family

4/10

Poor

30 May 2026

Melissa

Grounds were clean and beautiful, I unfortunately didn’t find the food very satisfying. I did have one good dinner at the oceana restaurant. I went for a wedding, if I were to go for relaxing and quiet I would not choose this hotel, but if you have a young family with kids it’s a great place. Also the ocean is beautiful but you cannot safely wade in it from this side of Cabo.

Family_with_children

10/10

Exceptional

20 May 2026

Jose L Luis

Primera ves en Cabo por lo reguar cuando es la primera ves q viejas a un lugar nuevo. Pues hay bastantes opciones. Y la verdad no isimos una mal desicion. Este hotel. Aparte de lo hermozo que esta el personal la verdad es super muy amable todo el lugar super. Limpio mi esposa y yo. La verdad somos muy delicados para las comidas. Y aqui la verdad. La comoda toda esta super buena 5 estrellas no importa lo que pida. Todo te lo recomiendo desde los mariscos asta lo italiano. Los cortes de carne. Ufff. Todo muy riquisimo. El personal en la barra principal. Super atentos y amables. Tobinos la experiencia de interactuar con Ana. juan y Omar. En la barra principal al entrar. Ellos super amables. Y unas personas increibles. La verdad a todos les recomiendo ospefarse aqui. Veran que valdra la pena

Partner

10/10

Exceptional

13 May 2026

Brittany

Overall a good resort, most staff very friendly and service was good. It’s a beautiful property and pool area and amenities were great. Loved most of the food, although had to wait for a table most nights. The 24 hour coffee/dessert bar was also a wonderful perk!
I did have a couple issues during the stay: my water was off in my room for several hours and had to report it. Not sure if the cause. Also, I took the water aerobics class and the male instructor was very pushy and made us touch strangers in ways that were pretty uncomfortable. I tried to leave several times and he tried to force me to stay. I do not recommend taking this class. Lastly noise was an issue well into nighttime so sleeping was a challenge from my room. I had up use earplugs abd even then, there was noise until midnight.
Other than that, I loved the shows, entertainment and live music. I would probably go again although there is definitely room for improvement!

Self

6/10

Pleasant

13 May 2026

Vasyl

yes

10/10

Exceptional

06 May 2026

Gabriel

Personal muy amable
Todo muy limpio
Ambiente familiar
Todo en general muy bien

Friends

8/10

Excellent

04 May 2026

Ambarish

Food was excellent I was really surprised. Especially food in portofino and oceana restaurants. Way too good. Rooms are a little old but the resort has a nice vibe. Only problem is beach is not swimmable. I did not get a good room (with a view), even after booking well in advance. I got the most corner room. Felt like the room was out of the restort and facing the other way.

Family_with_children

10/10

Exceptional

04 May 2026

Marchelle

Great staff, everyone was so welcoming and accommodating. One of the front desk lady workers gave us a great room (317) which we really loved. It was an amazing view of the pool and ocean. The resort arches are so amazing, just picturesque! My fiance and I loved hanging out at the cabanas and grabbing food from the beach bar. The activities held by staff were really fun and entertaining. Staff did a great job of trying to recruit people into the activities. Lastly the food was pretty great. We had breakfast at the buffet everyday (omelette and salsas were so good!). The skirt steak and chimichuri was pretty good as well!

I would definitely stay here again. The only thing I wish was better is the lighting in the room. I think it was probably where my room was situated that I didn’t get the best lighting. All in all, it’s definitely not a deal breaker.

Partner

2/10

Poor

03 May 2026

Adnan Mohammed

Room service are terrible they always bring your order short or half the order and you should call again and make onother order and hafe the family stay hungry

2/10

Poor

02 May 2026

latoya

The resort was horrible for starters when I first got there 2 of the elevators where not working I felt bad for the older who had to walk to third elevator with me second there was menstrual blood on what of the out door chair I had to report the front desk three times before they finally removed it cushion,the food was horrible I had to go outside resort for decent food . Third the hotel does not inform you at check in or website that you have to walk to the street at check out when you call a uber this was the was customer service hotel I have ever visit,

Self

6/10

Pleasant

01 May 2026

Homira

Staff was good

Friends

8/10

Excellent

24 Apr 2026

Joanna

Ruffo, our beach server, was the best. He made our trip special! Thanks Ruffo!

Business Family_with_children

4/10

Poor

20 Apr 2026

Victor Petrica

Rooms and the building need an upgrade. The floor tiles all over look like they are dirty all the time.it dos not look like an luxury hotel, more like a3 star hotrl. The tooms are off a cold ook, coffe machine btokenz no coffee cops and tispoons, no glasses for roomdrinks. Compleetary things are ofered onec per stayeven thou is all inclusive. Drins areof bed quality and deluded . The beach and ocean are anusabsle because of blak flag all the time. If youneed togo go intothe ocean you need to go toothe hotels ,like Hilton. Restaurants are croided. And you need to wait on lie for a table even though there are plenty of emty table inside. Te bedt thing ithe hoteleas the coffee bar. Entertainment is poor at night. , music is betwen 6 to 8 and 5an nothing todo

Family

4/10

Poor

20 Apr 2026

Eric

Tv not working properly, coffee machine broken, no coffee cups offered, complimentary things just once for the whole week, restaurants are average and they ask you to wait for a table even though there are empy tables inside. Rooms need some renovations,. The beach has black flag all the time so you can not go into the ocean. You need to go to other hotels like Hilton for that. This is more a 3 star hotel

Family

6/10

Pleasant

18 Apr 2026

Lauren

Staff were great and we had a very large room with a beautiful view of the pool and ocean. The room was clean and the bed was comfortable the overal appearance of the hotel was it looked very tierd and needed some updated hallways were dark and floors looked duscusting. Adult pool also looked like ut was dirty.

Partner

10/10

Exceptional

17 Apr 2026

Susana

Had a great time at Dreams

8/10

Excellent

09 Apr 2026

Todd W

room was wrong configuration , we asked for two queens and got one king. it did have a hide-a-bed. smaller property than most dreams, food option were therefore limited. food was good, but beach was in permanent black flag status, as the ocean is angry in that stretch. preferred rooms did not have butler service as is typical at this family of resort.

Family

8/10

Excellent

07 Apr 2026

Jatin

Nice pool and lobby. Helpful friendly staff. But room should be cleaner. Fan was very dirty. Also restaurants have long waits.

Family_with_children

10/10

Exceptional

07 Apr 2026

Brian

We had such a great stay at Dreams Los Cabos with our family! Everything about the trip made for a fun and memorable vacation for all of us.

I’m really glad we booked two rooms—when we checked in, only king beds were available, so having the extra space worked out perfectly for our family.

There was something for everyone, which we loved. Our 12-year-old had a blast with all the pool activities, and our teenagers loved relaxing in the beach cabanas. It made it easy for everyone to have their own kind of fun.

One of our favorite features was the 24-hour Coco Café—it was so convenient for early morning excursions and also the perfect spot to grab a treat after dinner.

Overall, we had a fantastic experience and would definitely come back!

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Claudia

YES TO BAD THE WATER WAS TO DANGERUS TO SWIM

Friends

2/10

Poor

06 Apr 2026

Mark

From the moment our family arrived, our experience was extremely disappointing. The resort simply does not have enough dining options to support its guests. There’s no dinner buffet for those who don’t want to wait in long lines, leaving you with limited choices—either show up right at 5:30 PM and hope to get in, wait hours, or risk not eating at all, which unfortunately happened to us one night.

What makes it worse is how disorganized the system is. After checking in and receiving a buzzer, we watched our table get given away to someone else. When we brought it up, the response was essentially “oops,” followed by being told it would be a long time before we could be seated again.

The entire dining process needs a complete overhaul. A proper reservation system would go a long way in improving the experience and better supporting hotel guests.

Out of the hundreds of resorts we’ve stayed at around the world, this was by far the worst experience we’ve ever had.

Family_with_children

2/10

Poor

06 Apr 2026

Chase

Absolutely shameful service from the staff here as someone who has stayed at many Hyatt properties including all inclusives. On the day we arrived, they charged us a fee for the children even though I showed them the Expedia purchase shows that I had children on my purchase. They claimed the children were listed as infants and charged like $600 total extra for just two nights. Then on our last full day, my husband got hurt on some rocks an stepped on a sea urchin. We had the facility doctor come to remove the spikes and he was instructed to keep the area ventilated. We were trying to still enjoy our time after that ordeal, and went to the Bordeaux restaurant. Then they said we can’t go inside because my husband is wearing flip flops ! I said well he was told by the doctor not to put shoes on what is this. And they kept giving us the run around wasted about 45 minutes of our time, until the restaurant manager agreed to the flip flops but said he needs long pants. Umm he has gashes all over his legs from the rocks ? At that point we were too tired and humiliated to even keep advocating for ourselves and gave up to go to another restaurant. Which, by the way took another 2 hours wait. Overall poor management service and awful trip for us.

Family_with_children

8/10

Excellent

24 Mar 2026

Deja

The food was good just like every other resort, I did have issues checking in they made me pay even though I booked on Expedia so I had check in a hour later after my group did trying to sort that out. Other than that beautiful resort, but if you’re looking for a party that’s not it, families and couples everywhere but I do recommend

Family

8/10

Excellent

23 Mar 2026

Allan

Special thanks to our besch attendant Mercedes for such good service at beach. The only problems we had were at the Italian restaurant. Twice we went there to put our name on wait list and waited for 45 -60 minutes Both times when we returned in said time they had missed our time and had no tables for another long time. We always ended going elsewhere. Very poorly managed

8/10

Excellent

16 Mar 2026

Leung Hang Brenda

This is our first time to Cabo and to an all-inclusive property. The resort overall is overall clean, quite well run. There is direct access to the beach although it is not swimmable - there were patrols to ensure we didn't walk too close to the waves.

The hotel room was spacious although could use some upgrades in the bathroom. Housekeeping service was great and prompt to response to our requests via their Hyatt app. We were happy with the food options - all the restaurants had great selections and quality for decent for the price point. I especially appreciate the large selection of mocktails since our kids got to enjoy some \"fancier\" drinks than just juices. One thing to improve would be on the consistency of restaurant service - we had a couple great servers but overall we had to ask for the same things several times.

We also appreciate the option to drop off our kids at the Explorer Club so we could enjoy the meal at the adult-only restaurant. The kids club seems very fun as they have different activities throughout the day everyday. Our kids were only there for 2 hours and they had a great time.

Overall we had a very pleasant stay at Dreams and would recommend the property.

Family_with_children

10/10

Exceptional

09 Mar 2026

christina Montenegro

Had a partial Ocean view room

Friends

8/10

Excellent

07 Mar 2026

Nagarajan

Enjoyed fhe beach , courteous staff

10/10

Exceptional

06 Mar 2026

Drew

There is nothing wrong with this place. Oceanfront room with our own pool. The food is gourmet…..top notch. We’ve been to many hotels world wide. This is the best all-inclusive luxury resort we’ve ever been to. You will love it!!

Partner

8/10

Excellent

02 Mar 2026

Sean

The resort was amazing and well kept. Great staff and very good food. The rooms were clean and well maintained.

Family

10/10

Exceptional

28 Feb 2026

Lisa Renee

Staff were friendly, restaurants had excellent service! Beautiful ocean view and pool!

Family_with_children

6/10

Pleasant

26 Feb 2026

Lillian

Room was very nice. Beach and pool were very nice. Our big disappointment was the food across the board that is mediocre at every restaurant.
Some of the staff very friendly, some of them a little confrontational

Partner

8/10

Excellent

26 Feb 2026

Jeremy R

Dreams Los Cabos is a beautiful and well-maintained resort, and there were definitely parts of our stay we enjoyed. The grounds are attractive, live music was excellent, and pool activities were fun and engaging. The staff were consistently friendly and especially helpful in recommending the better food options.

We booked an ocean-view suite, and while it technically faced the ocean, the main view was the back of a restaurant, which was disappointing given the upgrade.

The food was good but inconsistent, with a bit of a learning curve to finding the best dishes at each restaurant. We were also surprised by the limited traditional Mexican cuisine — beyond highlights like the fish tacos and chilaquiles, most options leaned Italian, American, or general seafood.

The biggest letdown was the drink quality. For a five-star all-inclusive, the bar program felt like an afterthought. Drinks varied widely by bartender, many cocktails missed the mark, and most frozen drinks were disappointing (except the piña colada). Margaritas were only average, and higher-quality liquor was used only if specifically requested.

Overall, while the staff and atmosphere were strong positives, the experience didn’t fully meet five-star expectations. For the price, we hoped for more consistency and likely wouldn’t return.

Family_with_children

6/10

Pleasant

23 Feb 2026

Lana

Hotel itself is getting a little run down. We were there in 2023 and you can definitely tell its three years older. Sink in the bathroom didn't drain properly and the shower leaked at the bottom of the door.

Partner

10/10

Exceptional

23 Feb 2026

Justin

Great service and food! Perfect for families with children.

10/10

Exceptional

22 Feb 2026

Jena

We had a great stay, the staff was friendly, food was good and hotel was clean.

6/10

Pleasant

21 Feb 2026

Alisa

The resort was great and the staff was amazing. I actually just think it’s totally overpriced if you’re not a person who drinks that much. The resort and amenities were lovely and everything is overall really good. I just think you can get a better price off of Expedia as well as through the resort directly and also I think through other properties that you can just get sort of the same thing for a better value. I stayed 2 1/2 days and it was 1500 bucks so it really wasn’t worth it.

Self

2/10

Poor

20 Feb 2026

Acarie

I recently stayed at this resort and unfortunately had several disappointing experiences.

First, a jacket went missing during my stay upon checking in, which was extremely upsetting. I understand that mistakes can happen, but losing a personal item of that value is unacceptable and has not been properly resolved.

Additionally, after housekeeping serviced my room one day, my door was left open. This was very concerning from a safety and security standpoint. Guests should feel confident that their belongings and personal safety are protected.

There were also maintenance issues — one of the lamps in the bedroom was not working, which should have been checked and addressed before assigning the room to a guest.

The dining experience was also frustrating. Restaurant reservations take far too long to secure, and there is no flexibility for first-come, first-served seating. This makes it difficult to enjoy meals without planning far in advance, which takes away from a relaxing resort experience.

Lastly, on a particularly busy day, there were not enough towels available. For a resort of this size, basic amenities like towels should always be sufficiently stocked.

Overall, these issues significantly impacted what should have been an enjoyable stay. I hope management takes these concerns seriously and improves their service, security, and guest experience.

Friends

8/10

Excellent

17 Feb 2026

praveen

Yes

Family_with_children

4/10

Poor

13 Feb 2026

Samuel

Food was average, had to wait really long for dinners every night. Room smelt a bit.

Leisure Partner

4/10

Poor

12 Feb 2026

Jose

The room I got had a connection door, there was a baby there that cry several times during the night and wake up 6 am , I requested a change and took the 2 night tofibalg so it and change me to a room that super close to the Livy so then you can hear people laughing and talking u till 2-3 am , everything enlace Ewan great food and drinks

10/10

Exceptional

12 Feb 2026

Methia

Friendliest staff you could ask for and the food is great. Love the one bedroom and living room setup which gives some privacy. All the activities and games definitely make the time go by quickly and the drinks are excellent. Mauricio who welcomed us and set us up with Resort credits and presentation was a huge help and support with things Resort and non-resort related.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Darrell

Yes everything was great

Leisure Friends

10/10

Exceptional

01 Feb 2026

Kimberly

Overall this is a beautiful resort! The restaurants are amazing, the grounds are beautiful, and the poolside staff was excellent! We were there to celebrate our friends birthday and they took great care of us!!! Would book this same location again in a heartbeat!!!

Leisure Friends

8/10

Excellent

31 Jan 2026

keith

Overall experience was very positive! Appreciated the cleanliness of the resort and friendliness of the staff we had the pleasure of interacting with.

Leisure Partner

10/10

Exceptional

30 Jan 2026

danniela

Everything was so amazing !!

Leisure Partner

8/10

Excellent

29 Jan 2026

Katie

The resort is beautifully maintained and quiet.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Stecy

The room was ok, but the service was really good as well as the restaurants and pool.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Brianna Gracie

Clean room, very clean

Leisure Friends

6/10

Pleasant

12 Jan 2026

Sabrina

The food wasn’t that great but the hotel and it’s staff was amazing

4/10

Poor

11 Jan 2026

Chase

Closed restaurants and long waits to get in whatever restaurants were available. No buffet at night. Cannot go into the water on the beach.

Staff was great, but the resort lacks. Do not recommend, find some place better.

Business_and_leisure Family_with_children

6/10

Pleasant

10 Jan 2026

Roel

Room

8/10

Excellent

09 Jan 2026

Hector G

Rooms and facilities are very nice, I wasn’t aware that the hotel have a preferred section on the beach that I was not able to use, also the hotel has 4 restaurants for dinner and they do not give out appointments, first come first serve, it doesn’t work very well for most people, unless you want to eat at 5:30 pm, most people have to wait at least 45 minutes to be seated and we ended up eating close to 10 pm.
There is also a buffet restaurant that only opens for breakfast and lunch, not for dinner.
Staff is very nice and tries to help with anything.

Leisure Partner

4/10

Poor

04 Jan 2026

Kourosh

Bathroom needs updating, food variety was limited with only one restaurant with better food. All drinks full of sugar. Time share sales pusher with fake promises, stay away. Pool chairs unavailable. Friendly staff but very slow

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

Laura

Not staffed properly for busy holiday. Waited for over 2 hours to get a table for dinner. Long waits to get drinks at the bar. Wish tge restaurants would take reservations. Otherwise very nice, comfortable, relaxing experience.

Leisure Family

6/10

Pleasant

28 Dec 2025

Tiffany

The room was nice and housekeeping was great. Food was good but service was hit or miss, we waited over an hour to be greeted a couple of times. The beach cabana was awesome!

Leisure Family

8/10

Excellent

26 Dec 2025

Russell

The entire staff were friendly and make you feel welcomed. We met one young server at the oceania restaurant, Sergio Valdez was outstanding and kept us returning for his professional and very friendly service! The food was very good but his personality made our stay very enjoyable.

Partner

10/10

Exceptional

25 Dec 2025

Suraiyah

Staff was so nice and amazing!

10/10

Exceptional

23 Dec 2025

Kevin

The staff is great!

6/10

Pleasant

21 Dec 2025

Salvatore

My room was nice but it was on the opposite side of the property as the Preferred Club amenities.

Leisure Family

10/10

Exceptional

21 Dec 2025

BERNARDINO

Rooms are very clean the staff are outstanding. Desde que llegamos nos atendieron muy bien cuartos muy limpios y el personal muy amable desde que llagamos asta la salida

Leisure Partner

10/10

Exceptional

20 Dec 2025

charles

Staff were great, helpful, and kind. Room was clean along with the washroom. Service was excellent and the amount of staff that would service you was great! There weren’t much amenities, but I didn’t mind as I was really there to relax. The food was delicious and lots of room service/servers bringing food and drinks to you.

Leisure Partner

6/10

Pleasant

19 Dec 2025

Anna

The room was not ready on time. We were told that the the head of the housekeeping is checking if tthe room is ready. the room is When we got in the room, the

10/10

Exceptional

15 Dec 2025

Ciara

Love the staff everyone was helpful and made sure we were comfortable

10/10

Exceptional

13 Dec 2025

Anna

Absolutely great experience! We loved the resort, the views and amenities were so nice! But the thing that really stood out was the service. From the second we arrived, we were treated like valued customers.
Special shout out to Jaime Pantojoe and Martin at World Cafe, Jorge from Seaside Grill, and Pamila Jon, and Brian from entertainment. They all went above and beyond and made us feel so welcomed and just made the stay extra incredible. Always happy, helpful, and kind. They are truly exceptional employees

Leisure Family

10/10

Exceptional

11 Dec 2025

olujide

Amazing rooms, resort and pool. Great location.

Leisure Family

8/10

Excellent

08 Dec 2025

Nolan

Was ok overall. Good service though.
Hot tub was huge disappointment to max with no circulation and no jets! Plus just the one for entire resort. A reason I chose this place. Big fail.
Pretty thin walls to know.
Super spa but super pricey to max.

Leisure Self

10/10

Exceptional

04 Dec 2025

Jaime

Staff were amazing. Antonio at the pool is great. I was there 5 days and each time i was at the pool his service was awesome. Very respectful and friendly. Thanks Antonio!!

Leisure Family_with_children

8/10

Excellent

26 Nov 2025

Erika

Big room, friendly staff, good food selections

Leisure Family_with_children

10/10

Exceptional

25 Nov 2025

Stephanie

Everything was amazing!

Business_and_leisure Family

2/10

Poor

24 Nov 2025

Uzma Munir

Everything. One of the worst stays ever. The property is beautiful but that is it. The service leaves much to be desired.

10/10

Exceptional

23 Nov 2025

Ronald

This place was really good, definitely recommend staying here. Only bad thing is that it’s all inclusive but they close the bars around the area early.

Friends

10/10

Exceptional

18 Nov 2025

Balbir

Service was excellent. Food was great, best food Ive had in Cabo. Ive been to 5 other resorts

Leisure Partner

6/10

Pleasant

17 Nov 2025

Pamela

I didn’t get my room cleaned every day had to call and ask to it to be cleaned. Then the food was yuck and the service at the restaurants all of them were slow. Very disappointed in this Stay won’t stay at a dreams property again. This was not our view in Tulum.

10/10

Exceptional

15 Nov 2025

Amanda Ashley Marie

Staff were amazing. Rooms were clean and stocked.

Leisure Family

10/10

Exceptional

15 Nov 2025

Connor Mitchell

Amazing trip- beautiful resort and concierge was very helpful!

Leisure Family

10/10

Exceptional

09 Nov 2025

LaKrecia

The place was beautiful!!! Staff was nice, food was good, and I absolutely loved the view from my room.

4/10

Poor

04 Nov 2025

David

Room ok food and wine had a lot to be desired

10/10

Exceptional

25 Oct 2025

Michael

Great view of the ocean and the staff around the pool were great, especially Lucas!

Leisure Partner

8/10

Excellent

17 Oct 2025

Nadan

Clean room, staff are friendly and attend to your accommodations. The beach is nice but can't swim due to the big waves. The food was mediocre and it took over 30 minutes to receive some food at dinner time. One main dish didn't show up waited 45 min so we left due to waiting for so long.

Leisure Family

8/10

Excellent

15 Oct 2025

Edward

Overall staff was very nice. Facility was a little out dated as far as rooms and very limited in the way of nice restaurants on the resort

Leisure Partner

6/10

Pleasant

12 Oct 2025

Irina

Yes

6/10

Pleasant

10 Oct 2025

Frances

I wouldn’t rate this as a five-star resort by any stretch. It’s not terrible, but it’s certainly not great.

We paid for the Preferred Club, and honestly, it wasn’t worth it. The premium perks like the lounge access and higher-end alcohol fell short. The lounge food was subpar, and the top-shelf options were still things like José Cuervo.

There were standout employees who made our stay brighter. Luis & Lucas at the main pool, Mercedes & Maria in the adults-only and Preferred sections, Beymar at Oceana, Victor at the Seaside Grill, and Ozi & Alan at concierge. Each delivered exceptional service. Unfortunately overall service was so inconsistent we found ourselves planning our days around when those few were working.

The same unreliability showed up in the rooms. Our first Preferred Oceanfront room had a major mold issue. Ozi handled it professionally and moved us quickly to a cleaner room, which we appreciated. But mold should never be something guests have to deal with. The new room was better, but still not worth the Preferred upcharge. The oceanfront view was lovely, and you can always hear the waves. But the patio was uninviting and had crappy furniture so we never really wanted to be out there.

This resort has real potential. But for now, the 5 star label is misleading. As it stands it’s more of a 3 star resort with flashes of excellence thanks only to a few great employees.

Leisure Partner

10/10

Exceptional

05 Oct 2025

michael

The entire staff was amazing! They were very patient and accommodating. The wait staff at the restaurants; the bartenders at the bars; the servers; the concierge, even the entertainment, everyone was great and very polite. My wife and I will definitely be back.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Tamela

Loved it

6/10

Pleasant

30 Sep 2025

Ernesto

The pool don’t have ocean view
Pool have leaf on the pool

Leisure Family_with_children