Name: The Westin Los Cabos Resort Villas & Spa
Address: Carretera Transpeninsualr KM 22.5, San Jose Del Cabo, 23400, MX

6/10

Pleasant

17 Jul 2026

Carlos

Not enough pools and there was construction going during my stay by the pools as well, not enough parking for parking your own car they so that they can charge for valet parking.

Family_with_children

10/10

Exceptional

24 Jun 2026

ALEXANDER

Liked the 2 br unit, nice spacious property, excellent and friendly staff, especially the activities team. Everything was great.

Family

6/10

Pleasant

12 Jun 2026

WEI HUA

Restaurant are rip offs, staff are nice but some are condescending, good part of hotel is still under construction, just underwhelming overall, we will not revisit again and would not recommend this hotel to any others.

Family

10/10

Exceptional

22 May 2026

Michelle

View unreal. They have many pools all overlooking ocean and a huge clean beach. Food at main restaurant was fantastic. Absolutely gorgeous

Friends

10/10

Exceptional

20 May 2026

Whitney

Restaurant on site was a great experience. Pool and breakfast buffet were highlights.
Very pushy about selling timeshares. Left a bad taste in our mouths.

Partner

8/10

Excellent

06 May 2026

Marlene

Excellent room with fantastic ocean view. Ongoing construction of the main garden and new restaurant is extremely noisy. Wish we knew this before booking.
Also, main entrance to the complex from the highway lacks lighting and it is on a dangerous bend.

Family

10/10

Exceptional

24 Apr 2026

Katherine

Clean and easy to get to

Partner

8/10

Excellent

20 Apr 2026

Cindy

The pools were great and clean. The property is difficult to maneuver as there are multiple levels and the pools are on the very bottom or top. Food choices are limited as there are three restaurants at the property and you cannot walk to anything else Ubers and taxis work fine. There is NO beach access to water. You can sit on the beach but the water is off limits and very dangerous. The property is beautiful, but I wanted a beach property and this isn’t it.

Family_with_children

2/10

Poor

15 Apr 2026

Patrice

The biggest lie of this hotel is that it is along a beach but you are not allowed or able to swim. Most of the pools in the hotel are for specific guests that normal guest do not have access to. Very limited pool options. The hotel was in renovation in several locations and very very noisy.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Charles

This is an amazing property. Love the architecture and overall property design. Kudos for making everything handicap accessible. My villa was fantastic. The ocean views are amazing (saw whales a number of times. Pools are spacious and great. Contina restaurant has great food. Was a little noisy due to construction (be aware but it didn't change my rating). Beach is great although water is only swimmable by strong, experienced swimmers.
Overall, definitely a 6 star experience.

Family_with_children

8/10

Excellent

05 Mar 2026

Rochelle

Very nice and huge hotel during the time when we were there the pool is cold.

Family

8/10

Excellent

08 Jan 2026

Brian

All of the above

8/10

Excellent

11 Dec 2025

Donna D.

Great room - was spacious for a studio

Leisure Friends

2/10

Poor

26 Nov 2025

Arnold

The room was horrible, the staff not helpful to resolve issues.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Elizabeth Quiroz

Very friendly staff everywhere

Leisure Family

10/10

Exceptional

11 Aug 2025

Dr William A

Had a great weekend and will return again. Was a very peaceful and relaxing getaway

Leisure Family

10/10

Exceptional

29 Jul 2025

Evelyn

It was so clean and Beautiful. I did pay for ocean view, didn’t get that. There was trees in the way, when I asked to get moved they claimed it was fully booked. There was no way it was booked, there was only a handful of people on the property.

Leisure Family_with_children

8/10

Excellent

04 Jul 2025

Verified traveler

Friendly and well kept hotel

Comfortable, friendly staff, good amenities and awesome use of layout/space of rooms.
Downside: beach front of hotel non-swimable, prices at hotel’s convenience store extremely overpriced and hotel hit us with an “environmental daily fee” not stipulated upon booking.

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Shareen

The 2 room villa with washer and dryer, the pool areas, the activities staff.

Leisure Family

6/10

Pleasant

05 Jun 2025

Valerie

When I arrived, they kept referring to me as Expedia. Unfortunately, this is timeshare, so their members get the best rooms. My first room was a ground level ADA room tucked in the corner. I had to stand on my toes on the 3x5 patio to see the water. They told me all of their rooms are classified as “ocean view balcony”. I told them in the US, we consider the room a ground floor terrace with a patio. The birds nest in the tree had a better view than I did. After 2 days, they moved me to another room and it was a completely different experience. My advice- tell them you want a room in the West tower. The east tower rooms have a terrible view.

Leisure Family

8/10

Excellent

29 May 2025

Paul

Nice beach location. Breakfast was good. On site parking was very limited.

Leisure Family

10/10

Exceptional

26 May 2025

Jerri

Great views and amenities

Our daughter’s birthday and favorite family location. Beautiful views and amenities. Whales breaching! My husband used the hotel MD, Dr Molina for pain mgmt. He was great—made a follow up house call to our room.
Pool food staff are great but the computer system was unknowingly down. 90 min wait for poolside drinks, Hslf of the food selections are great: wood fired pizza, guacamole, service, dessert.
We’ll be back!!! Great rooms, all with views and amenities. Don’t know why refrigerator doors open towards the sidewall instead of away from them
Sebastian is great; enthusiastic, versatile, builds fun. Female entertainment staff poor at water aerobics in uniform, meek on the microphone and less able to rally participants. Needs a longer water hose to dampen all the hot volleyball sand
Definitely worth my five visits

Friends_and_family Family

8/10

Excellent

06 May 2025

Jenny

One towel with card limit ridiculous at the pool and beach . Food just ok .

Leisure Partner

10/10

Exceptional

31 Mar 2025

Cassi Nichole

Our family of 5 loved our stay at this resort. Very reasonable pricing for a resort, yummy food, great amenities, and very helpful and friendly staff.

Leisure Family_with_children

10/10

Exceptional

03 Mar 2025

Diana

Liked the food at Carolina ,, the stay was very nice people were accommodating and very nice

Leisure

10/10

Exceptional

20 Oct 2024

Jose

Excellent option

Leisure Partner

10/10

Exceptional

20 Sep 2024

Surbhi

Absolutely stunning property!

Leisure Family_with_children

10/10

Exceptional

24 Aug 2024

David Carlyle

We had an amazing time at the Westin! The resort was spacious and quiet. Food was delicious. Clean beach (it was not swimmable, but we were able to walk along the beach). Multiple pools. I enjoyed the gym, sauna and steam room. I plan to return.

Leisure Family

10/10

Exceptional

23 Aug 2024

Brian

Very friendly and helpful.

Leisure Family

6/10

Pleasant

01 Aug 2024

Aarti

Beachfront property

10/10

Exceptional

05 Jul 2024

Diana

Most beautiful resort in Los Cabos. Very clean. Room service was great! I highly recommend. Beach and pools were beautiful.

8/10

Excellent

01 Jul 2024

Starlett

Beautiful property! The location is about 30min from Marina and downtown. It’s a great property and the staff was friendly and helpful. The hot water did not get fully hot, I had it turned on max and it was still warm warm. I was disappointed in location of room since the property was not crowded I expected a central location but we were put at the end facing more of another resort. Maybe it was an Expedia room, I’m starting to feel like I should book directly with the property for better room locations.

Leisure Family

10/10

Exceptional

28 Jun 2024

Maloney

I didn't like that the private beach was not swimmable. That should've been disclosed.

Leisure Family_with_children

10/10

Exceptional

27 May 2024

Sharyn

My recent stay was excellent! The service and friendliness of the staff was absolutely wonderful! Everyone was welcoming, polite, kind, attentive, and they really made my visit memorable and was a highlight of my visit! For privacy reasons, I won’t list everyone’s names but truly all of the staff were wonderful! The spa was lovely and treatments were amazing. Pools were relaxing! Our two bedroom ocean view room was clean, very comfortable, spacious and modern. Only complaint is that it was very dark and no windows in second bedroom. Dining options were plentiful and offered variety, although I overindulged on fish and shrimp tacos and fresh guacamole daily! Resort is safe, quiet and well maintained. I can’t wait to return!

Leisure Family

8/10

Excellent

12 May 2024

Robert

Friendly and attentive staff. Great ocean views from the rooms, multiple pools and pool space, and good amount of beach area for lounging. Not a place for nightlife, but a great spot to relax.

Leisure Partner

8/10

Excellent

09 Apr 2024

Adam Lawrence

The property was fine. Rooms were clean, the food was good and the service was fine as well. Nothing extraordinary about the property but it definitely served our needs for a quick trip to Cabo to get away and re-charge. We would visit the Westin again.

Leisure Family

10/10

Exceptional

01 Apr 2024

Leticia

Muy buenas instalaciones, el l personal muy amable, buen nivel de cocina.
Estuvimos muy a gusto, ya que es un ambiente familiar y no estaba atiborrado de gente!
Sin duda regresaría

Leisure Family_with_children

8/10

Excellent

10 Mar 2024

Satinder

Property is secluded and quite and great for relaxing.

Leisure Friends

10/10

Exceptional

04 Oct 2023

Gregg

Only downside is you cants safely swim the hotel beach..lack of restaurants or hotel bar did not exist

Leisure Family

4/10

Poor

30 Sep 2023

paul

ouiet

Leisure Self

2/10

Poor

10 Sep 2023

Mia

The hotel was dirty and the managers were rude.

Self

2/10

Poor

23 Aug 2023

Geneva

Title: Major Disappointments

My recent stay from 8/18 to 8/22 was far from the relaxing vacation I had hoped for. Despite booking a \"ocean view\" two-bedroom room, the experience was riddled with issues.

Upon arrival, our bags were mixed up, and my bag was left at the front while someone else's belongings were delivered to our room. The bellhop's response was shockingly dismissive.

Navigating the sprawling property was confusing due to lack of directions. The inconsistency in currency acceptance was puzzling, with the cantina not accepting pesos while Starbucks did.

Inside the room, maintenance problems like a broken ice maker, missing toiletries, fallen curtain rods, and more added to the frustration. Requests for an ocean view room were ignored, even though the hotel seemed far from full.

Privacy was breached when strangers charged items to my room, leading to disputes. Elevators frequently malfunctioned, and a non-working phone in one bedroom limited communication.

Billing was a mess. Another guest's card number appeared on my receipt, and I was wrongly charged for parking. Unexpected charges of over $100 per day in \"resort fees\" and taxes were not communicated clearly.

As a well-traveled individual, this was the worst service I've encountered. This experience doesn't inspire confidence, especially as an owner of a Hilton Grand Vacations timeshare.

Leisure Friends

8/10

Excellent

27 Jul 2023

Wilhelmina

Cabo wabo crew!!

We had a great time. The kids and adults enjoyed the pool. Food and grocery market was expensive and not a lot of selection. Restaurant staff was very accommodating especially when we requested fresh meats and fish for barbecuing . It was prepared just how we wanted.
They only thing I was disappointed was the waiting area (lobby) considering it get very hot during the summer months. A ceiling fan would have been nice in the lobby. We were dreaded in sweat while waiting for our room and picked up our taxi.

Friends_and_family Family

10/10

Exceptional

12 Jul 2023

Maria

Super friendly staff. Loved their pools.

Leisure Family_with_children

10/10

Exceptional

09 Jul 2023

Maria A

There to relax and chill and it was provided - staff was quick to respond and pre-emptive to provide what you might like! Very friendly and efficient staff! Room and crashing-waves view and sound - beautiful!

10/10

Exceptional

23 Jun 2023

ezequiel

its was an excellent experience

10/10

Exceptional

07 Jun 2023

Michael David

We stayed here last summer and it was absolutely wonderful. Staff was lovely and informative. My kids loved the pool and volleyball net. One downside (to no fault of hotel) was many guests would “stake out” and claim pool chairs in the morning and then not show up for 5 hours leaving those of us actually using the pool
To cram into one or two chairs that came available. Again not fault of hotel Or staff but we have stayed at other resorts that don’t allow this.

all in all a wonderful family Vacation and would go back in a heartbeat.

Family

10/10

Exceptional

01 Jun 2023

Verified traveler

Beautiful Property

This is a beautiful property. Everyone was friendly and helpful. The everything we ate was delicious. The only downside was that you need a car to go anywhere off property. There is not much within walking distance.

Friends_and_family Family

10/10

Exceptional

28 May 2023

John

Wonderful

Leisure Family

10/10

Exceptional

21 May 2023

Martin

We like the place and all what they offer

Leisure Family

10/10

Exceptional

13 Apr 2023

james

The staff was incredible, every one of them charming and very good at their job!

Leisure Family_with_children

10/10

Exceptional

10 Apr 2023

Hammad

Wide open spaces, comfortable rooms and almost every single room has a view of the ocean. You will not bE disappointed. wide open spaces, comfortable rooms and almost every single room has a view of the Ocean. You will not see the staff is also unbelievably polite and attentive and I.any issues are resolved quickly. It's a gem!

Leisure Family_with_children

10/10

Exceptional

10 Mar 2023

Vanessa

The staff was so fun, friendly and helpful! We will definitely be back!

Leisure Family

8/10

Excellent

07 Mar 2023

Daoleuang

Our check in process could’ve been a lot smoother. But other than that, beautiful property. The 2 bed villa was a perfect set up for 5 adults. The views were amazing and even better bc it was whale watching season

Leisure Family_with_children

2/10

Poor

23 Jan 2023

Jacqueline

Falsely advertised ocean view.
I looked at a wall.
Signed a paper that they would not be responsible if I drowned. It was very hard to get around the property. Staff was nice but we left the next day .

Leisure Family

10/10

Exceptional

30 Dec 2022

John

Has a great time. Beautiful facility and very attentive staff. We had to scramble to find a place because of flight cancellations and they really took care of my family and I. Would stay again without hesitation.

Leisure Family_with_children

2/10

Poor

22 Sep 2022

Peter

Stayed for 1 week. Told at check in that housekeeping is every other day. On day three we contacted housekeeping to get room cleaned. No show. Day four, contacted housekeeping. No show. Day five we had to visit management and ask. Finally clean towels.
Made dinner reservation one evening and showed up to no reservation. Fitness room keycard didn’t work.
For a Westin resort all the small things add up and make the stay questionable.

Leisure Family

10/10

Exceptional

20 Aug 2022

Armando

the people were nice and helpful and very kind

Business_and_leisure

10/10

Exceptional

18 Aug 2022

Joseph

Beautiful, safe, with great, friendly service

Leisure Family

10/10

Exceptional

14 Aug 2022

Joseph

The entire staff was amazing but I’d like to especially recognize Gloria Gonzalez, a concierge who was absolutely the best at helping me plan an event, and Claudia and Axel, who taught the a yoga class. Claudia was an exceptional yoga teacher, and also kind and fun and just a joyous person.

Leisure Family

10/10

Exceptional

15 Jul 2022

Richard

Had a fantastic stay with my wife and 3 year old little one for our first trip (ever) to Cabo. Really enjoyed it!

Leisure Family_with_children

10/10

Exceptional

11 Jul 2022

Patrick

Outstanding property! Transportation, Front Desk, Pool Staff, Restaurant and Housekeepers warm and friendly. First class amenities

Leisure Partner

10/10

Exceptional

20 Jun 2022

Christine

First time there and would return. The pool options were great for older kids like ours and the property was very safe and clean and comfortable. I wish I would have understood the layout better when booking as the villas are a seperate part of the resort that wasn't great for my son who recently had knee surgery but staff was very accomodating.

Leisure Family

10/10

Exceptional

18 Jun 2022

marnae tatiana unique

Absolutely love this resort and will be back the employees did such a great job.

Leisure Friends

8/10

Excellent

08 Jun 2022

Veronica

The property is beautiful. Extremely clean, rooms are spacious, with amazing views. The food was amazing. However, the property has lots of stairs and elevators to get from my location to another. It is not good for the elderly or people in wheelchairs

Leisure Partner

6/10

Pleasant

01 Jun 2022

Robert

Needs a lot of improvement.

Booked a room with a ocean view, got a room with a view of a tree and antenna. No hot water first day, cold shower. Room hard to get to. Will not be staying here again.

Partner

10/10

Exceptional

21 May 2022

Cheryl

This Resort is absolutely beautiful! I will definitely be staying there again!

Leisure Family

2/10

Poor

15 May 2022

Deliadem

During Checkin I asked the amount that would be authorized as I was only staying one night. The male representative said he would charge $500 in total than charged $750. Then to add insult to injury the manager charged the room rate and says she released the authorization. Now I have over $1100 in authorization holds for one night at the Westin. This was a complete nightmare! I will never stay here again.

Leisure Partner

10/10

Exceptional

21 Apr 2022

Brent

What we liked most about the property is it's location between San Jose and San Lucas. Its staff are very hospitable and helpful, always willing to go the extra miles to help guests.

Leisure Family_with_children

10/10

Exceptional

20 Apr 2022

Lauren

We loved this resort! Very family friendly. Great food and drinks. Wonderful staff!

Leisure Family_with_children

10/10

Exceptional

17 Apr 2022

Tracy

Very peaceful resort with nice pools and beach

Leisure Friends

8/10

Excellent

31 Mar 2022

Fernando Horacio

Mattres are very good.
All building and rooms are clean.
Is a very huge property, you need to walk a lot to move in.
The staff is very kindly.
Is a front ocean hotel but you can’t swim because is brave and danger.
The restaurants are really really expensive and the food is very common.
Nice swimming pools.

Leisure Family

10/10

Exceptional

25 Mar 2022

David

great overall

Business_and_leisure Friends

10/10

Exceptional

16 Mar 2022

Kami

The room was outstanding. It was set up very well and was very clean, fresh. The room had all the necessities to include dish and laundry soap. (Not sure if it was ledt by previous guest.) The restaurant was empty, and servers and chef did not get one meal of the only meal we ordered right. However, they were happy to correct it. The pools were slightly heated, to take the chill off the water, which was a plus. The beach was immaculately kept and walkable. The only displeasing thing was the high cost of the room in relation to ocean view. This room did have an ocean view, but it was at an angel from the balconey. So unless positioned accordingly on the balconey you could not see it. Hence it could not be seen from the room.

Leisure Partner

2/10

Poor

08 Mar 2022

John

There was no hot water. We requested early check-in but was unable to for hours. Our bags sat unattended in the lobby while we waited. When we returned, we were not given key card for our room.

Leisure Friends

10/10

Exceptional

20 Jan 2022

Cole

Gorgeous water and location, hotel seems very well designed and upgraded for contemporary interior design/fashion

Leisure Partner

8/10

Excellent

12 Jan 2022

Stacy

Liked that things were spread out with lots of space for COVID consciousness. In the same respect, the restaurant menus were ALL the same because of COVID. Limited selection and pricey. But all in all, a nice stay! Very clean!!

Leisure Family

6/10

Pleasant

08 Jan 2022

LeDora

Cat 3 hurricane hit and we were told to be prepared to take care of ourselves. They lost power and internet. Our food spoiled. No compensation for the inconvenience. This is a property on the ocean and should have been better prepared.

Leisure Family

10/10

Exceptional

28 Dec 2021

Dan

WOW- what a place. With the Westin name, we were expecting a lot and were not disappointed in any way. Food was a little pricey though, but I expect that people who buy a Ferrari dont complain about MPG. Dont worry about not booking a whale tour, all you have to do is look out your balcony (every room is facing the beach) and wait for a few minutes. Very cool place, impeccable service and the location was safe and secure. Note about the swimming beach : I had read that the beach was not swimmable- dont beleive it. All they have you do is sign something that says you are responsible if anything happens. We swam all day, every day. The Westin is a super great place and we already reserved next Christmas. Cant wait to go back.

Leisure Family

4/10

Poor

27 Nov 2021

Judy

Service was poor. Will not return to the property.

Leisure Partner

6/10

Pleasant

16 Nov 2021

Suman

Concierge was bad and no swim beqches

The check in was great. The front desk and concierge were awful. They gave bad information on COVID tests, bad information on snorkeling, beaches and on drivers. The hotel has amazing sun rise views. Can’t swim at the hotel in the ocean!

Friends_and_family Friends

6/10

Pleasant

21 Oct 2021

Craig

Probably the worst designed hotel I’ve ever stayed at! Confusing and ridiculous layout. I had no idea where anything was and had to actually carry/pull my own luggage to and from my room, which as very difficult due to the stairs and ramps that ran like a maze around the property. Staff were friendly enough at the pool bar but the service in the other places was extremely slow….brunch took a full 2 hours to endure and wasn’t a choice, since it’s your only option at $35 for plain and small portions. I won’t be back ever.

Leisure Self

4/10

Poor

11 Oct 2021

jessica

Very boring, definitely not a hotel for a family with kids. Only 2 options for restaurants and they are very very over priced. No night entertainment for adults. Hotel bar closed due to remodeling. Pool super boring, little music and if music it was over around 3:00 pm. Unable to get into the Beach.
No stores near by. Uber eats does not deliver here.
$35 charge from Taxi to get to Cabo San Lucas Arch. $70 charge from Taxi to get to get to this hotel from airport. The only friendly staff members were the staff from the pool.

Leisure Family

10/10

Exceptional

07 Oct 2021

noelle

The staff were wonderful. They do their best under challenging COVID circumstances.

Leisure Partner

10/10

Exceptional

06 Oct 2021

Shihab

Excellent hotel! We had an amazing stay and will definitely be back! Staff were extremely helpful and the views were amazing

Partner

6/10

Pleasant

18 Sep 2021

JESUS ALBERTO

Nos quedamos atorados en el Elevador

Leisure Family_with_children

10/10

Exceptional

18 Aug 2021

Verified traveler

This place is huge !! Very clean, nice service, good food, and very nice pools!

Leisure Family

10/10

Exceptional

16 Aug 2021

Brenda

so nice

Leisure Friends

10/10

Exceptional

09 Aug 2021

Verified traveler

It was beautiful and the staff were amazing

Leisure Friends

10/10

Exceptional

01 Jul 2021

Verified traveler

Quiet

Leisure Partner

10/10

Exceptional

30 May 2021

Verified traveler

The only place I will ever stay while in Cabo!! However, a better variety of foods while on the property would be suffice!! We did enjoy the Tacos!!

Business_and_leisure Partner

10/10

Exceptional

06 May 2021

Jared

Nice facility, good for families or adults. Would stay there again

Friends_and_family Family

10/10

Exceptional

02 May 2021

Verified traveler

The way the place was designed. Also loved the central location.

Leisure Friends

2/10

Poor

24 Apr 2021

Pierre

Lousy hotel, badly managed

Although the hotel was half full, we were given a room with a view over a parking lot, even though I had booked a room with ocean view. We were promised a different room, but the promise did not materialize. The hotel was full of rules that were not explained, until you bumped against them. Never again will we stay there.

Partner

10/10

Exceptional

18 Apr 2021

Verified traveler

Pool was great, was my favorite part.
Everything is clean, inside the room and outside.
Staff was amazing and very friendly, they help a lot.
We love the room, very comfortable.
Highly recommended.

Leisure Family

10/10

Exceptional

10 Feb 2021

Verified traveler

This place put the R in Resort. The staff was fabulous! Not ONE person was unfriendly. Cleanliness - immaculate-especially comforting in these times of Covid. Food was wonderful. We will most definitely return to this Westin. Will not consider staying anywhere else in Los Cabos.

Leisure Partner

6/10

Pleasant

09 Feb 2021

Verified traveler

I liked leaving the property. This was not a luxury vacation.

Leisure Family

10/10

Exceptional

13 Dec 2020

Bridget

Baja Point was a beautiful property with stunning view. Exceptional staff & personalized service. Our Villa was large, very well stocked and clean. Baja point pool was very cold but the main Westin pools were great. Good room service, well stocked market with Deli, pizza, coffee, ice cream as well as grocery store. Enjoyed everything!

Leisure Family

6/10

Pleasant

12 Dec 2020

Mario

Horrible Customer Service

Two out of three restrooms were broken daily and required service our dishwasher stopped up and flooded the room had to be replaced. Not once were we offered anything for the inconvenience. In fact when I asked to extend my stay and pay regular weekly room rates I was told no my room rate would go up because it was Friday. We checked into a neighboring resort.

Friends_and_family Family

10/10

Exceptional

02 Dec 2020

ArielleLauren

We had the best stay at the Westin celebrating my birthday. Everything from the food, the villas and the resort itself was just breathtaking! We will be back soon!

Leisure Friends