Name: Royal Solaris Los Cabos - All Inclusive
Address: Boulevard San Jose Lote 10, Zona Hotelera San Jose, San Jose Del Cabo, 23400, MX

Royal Solaris Los Cabos - All Inclusive

Los Cabos · Mexico

Boulevard San Jose Lote 10, Zona Hotelera San JoseView location

100 reviews shown

10/10

Exceptional

23 Jul 2026

Edgar

The staff was very attentive and welcoming. Pools were nice and fresh clean. Food was good. The live shows every night were great to watch .We stayed for 1 week. Overall everything was great. Kid friendly
I would recommend..

8/10

Excellent

21 Jul 2026

Lindsay

The resort is very family friendly with activities and areas for children families. The staff were very helpful and attentive! Lots of food options and the outdoor spaces are well maintained. I feel the rooms could use a bit more sprucing up (whiten tile grout/mold in bathrooms, repaint room walls and tvs can be smart/wifi enabled so people can connect to their own streaming apps or atleast more english channels) but overall, its a very nice resort

Family

8/10

Excellent

21 Jul 2026

Elizabeth

The variety/quality of food was okay, not much of a selection.

Partner

10/10

Exceptional

20 Jul 2026

Juan

Friendly staff & clean rooms.

Partner

10/10

Exceptional

20 Jul 2026

Christine Jeni

So fun

10/10

Exceptional

19 Jul 2026

Steven

Family friendly food is great great staff

Family

8/10

Excellent

19 Jul 2026

Natalie R

Overall good resort. Family friendly. Very clean.walking distance to beach and local businesses. Food was descent.Favorite restaurant was panchos!! Zai was closed during our stay. Marco Polo was okay. Breakfast buffet was amazing..Lunch and dinner buffet was okay, could have been a lot better..Pizzeria was yummy!! Deli and snack bar were okay..Waterpark and kids club were great!! Just wished the kids club/waterpark had a closer place to grab food and drinks or at least wait service to bring food/ drinks..Room was good but first night we had ghost ants or small bugs crawling by our beds, let the front desk know immediately and they were great with changing the sheets and spraying for bugs. Afterwards, no more issues with ghost ants.. Overall we enjoyed our stay..

Family_with_children

10/10

Exceptional

19 Jul 2026

Kathleen Kelly

At first we were given a floor level room. We requested a balcony Delux. The latch to lock the door was broken and the poolside patio door would not lock. Our Security safe also didn’t work. We requested an another room and were promptly moved. Front desk was helpful in calling taxi for us. Making change throughout the stay. And helping to book the correct restaurants. It can get tricky. We saw a sea turtle laying their eggs on the beach. Pool was fantastic. Everyone was friendly and we enjoyed our stay. The food was great and entertainment kept us dancing. Use the calendar they provide you to map out your dinners and entertainment. Times and open/close change. Pool is open until 7pm. Had to time dinners correctly for pool time.

Family_with_children

8/10

Excellent

16 Jul 2026

Wendy

Everything was amazing, especially in the pool bar. We got very great service from Raul and Joel. I will definitely book this place again.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Sergio Misael

The hotel itself is nice, although we didn’t receive one of the best rooms. The property is clean and has potential, but unfortunately our overall experience has been a little disappointing.

The biggest reason for my low rating is the customer service and the food, especially at the buffet. We have stayed at all the other Solaris resorts in Cancun, and the service and food there have been significantly better. The staff at this location have not seemed as attentive or welcoming, and the buffet has lacked both quality and variety.

One thing that stood out was that, if you are not a club member (“socio”), the level of service feels mediocre. We have often felt like members are given priority, which makes us feel less valued as paying guests.

We are still staying at the property for the next three days, and we genuinely hope our experience improves. We would love to be able to leave with a better impression than we have so far.

At this point, however, the resort has not met our expectations. Based on our experience so far, we are not satisfied with the food or the service, and we are unlikely to return.

Family_with_children

10/10

Exceptional

15 Jul 2026

Jorge Horacio

Excelente Experiencia y en este Hotel todo Incluido, En general todo recomendable

Partner

6/10

Pleasant

15 Jul 2026

Michael

The quality of guests has changed tremendously. Theft of pool articles is not uncommon. ( first time I experienced this)

Food was not their normal quality.
The hotels Airport transportation was a zoo.

Partner

6/10

Pleasant

15 Jul 2026

Michael

I have been going to this property since the early 90s, Many many times. Therebusinessmodel and attitude has changed. The now focus on the time share aspect of the business and the traditional vacationer is an afterthought.
First; the airport and supplied Free transportation was a terrible experience, Terrible!
Second, the room cleaning was 2nd rate and unpredictable on timing.
Third, it’s unbelievable but people were taking the hotel pool towels that are used to reserve pool side chairs and locations. I have never experienced this before.
Finally, the food. It was purely average. There was not a bright spot at any one of the restaurants or venues and the preparation bordered on over cooked continually.

Partner

10/10

Exceptional

15 Jul 2026

Gabriela

Excellent, family friendly

Business

10/10

Exceptional

14 Jul 2026

Nataly

I love how family friendly this hotel was. Since the moment we arrived everyone was very welcoming, from front desk service with Alejandra answering all my questions, Diego with the tour bookings, to the bartenders in the pool which Alejandro was great in remembering my drinks through my stay. Also the photographer Mitzi all staff and entertainment was on point. Definitely will be back.

Family_with_children

10/10

Exceptional

14 Jul 2026

Tisa

Very peaceful and safe for solo traveler.

10/10

Exceptional

14 Jul 2026

Jeffrey Alexander

Great staff was very helpful and friendly and so was everyone we encountered in Mexico.

Friends

10/10

Exceptional

13 Jul 2026

Ian

Very impressed with the quality at Royal Solaris. Clean rooms, great water flow in shower, ocean view with a hot tub on balcony made sunsets spectacular. Steps away from the beach & 3 really nice pools with surrounding bars for endless drinks. The entertainment shows, gym, waterslides, were all fantastic as well. Really enjoyed those. Definitely exceeded my expectations. Was nice to have some peace & quiet away from the party scene of the Marina. The food was great, loved the buffet and 3 restaurants to choose from… menus changing daily was also a nice touch. Hazel at the front desk was so accommodating, professional and kind. She helped me every time i needed it with pleasure. Gold star for her. I would say my only criticism was the mark up @ the shops. Just come prepared with extra sun block etc as I paid $35 US for a small bottle & $10 for a red bull… that’s diabolical. Don’t let that stop you from booking this place! It’s fantastic & the location is prime

Friends

4/10

Poor

13 Jul 2026

Sarah

The room was clean and resort does have beautiful views, but the moment you walk into the lobby and check in they try to pressure you into a time share for a “free activity”, the workers don’t really speak English so always use Google Translate when asking something, the food was very bland and the menus on the resort app doesn’t match the actual menus at the restaurant (which all pretty much sell the same food just named differently on the menu), if you order delivery you have to meet them outside on the street (they’re not allowed in the hotel entrance and/or lobby), everything is supposed to be in pesos so if it’s in USD then they’re cheating you in price. We were tired of being pestered so we stayed in our room and jetted tub majority of the time. We did get the romance package at the spa and Carmen and Anna took really good care of us and we felt so relaxed/rejuvenated after. The spa was actually the best thing there.

Partner

10/10

Exceptional

12 Jul 2026

Imran

Royal Solaris review 2026

We had a wonderful family vacation at Royal Solaris Los Cabos and really enjoyed our stay. The resort is a great size, everything is conveniently close together, so there isn’t a lot of walking required, and the beach is just a short stroll from anywhere on the property.

Our room was cleaned quite well every day, and we appreciated coming back to a fresh room after spending time at the pool and beach. The à la carte restaurants were very good. While we were initially limited to three reservations during our stay, we found that we were able to book additional visits directly at the restaurants, which was a nice bonus. There were different menu items at the à la cart restaurants depending on the day, which also gave a good variety.

Our kids had an amazing time throughout the week. They loved the kids’ water slide area, the Kids Club, and especially the games room. The entertainment staff truly made our vacation memorable. Ramon provided excellent service around the pool, Caesar was fantastic with the kids at the Kids Club, and Daniel was always friendly and engaging… and Luna was awesome!

A very special thank you goes to Luna, who worked throughout the games room, pool, and entertainment areas. Luna was absolutely outstanding with our children. They really bonded with him over the course of the week, and he always made them feel included, welcomed, and excited to participate in activities. His energy, kindness, and genuine care made a lasting impre

8/10

Excellent

11 Jul 2026

Francisco

It is a great hotel for timw with family

Family_with_children

6/10

Pleasant

11 Jul 2026

Sergio Francisco Olamendi

The people in the lobby are getting pushy to sale you timeshare and the hotel needs to not allow pressure sales in the property.
Food was not to good the food in the buffet was cold and not a good quantity

Partner

8/10

Excellent

10 Jul 2026

Christine

The room was clean they clean it everyday.The food was not good especially in buffet . It has only 2 restaurants but in website it says
4. The main thing that wasn’t good was food.

Family_with_children

6/10

Pleasant

10 Jul 2026

Crystal Marie

Property overall is good. Food was just ok.

Partner

10/10

Exceptional

10 Jul 2026

Ana

Great hotel! Very friendly staff. Awesome food!

I loved that after checking out they allowed us stay for the rest of the day in the hotel and use their services until our afternoon flight time came closer. That was very nice of them. I will definitely recommend this hotel to my friends and family.

We have stayed before at other hotels in other places and they will ask us to leave immediately at check out or pay additional for staying longer or for the remaining hours of the day.

Family_with_children

8/10

Excellent

09 Jul 2026

Daniela

Royal Solaris was a great resort. The first room we were assigned had a toilet issue. They attempted to fix it but it continued to make a shrieking noise. We were then quickly assigned a different room. The rooms are spacious and clean. Loved the balcony and the view of the front of the hotel and the mountains. The staff is very helpful and accommodating. The food was mediocre, but it's like that most all-inclusive resorts. The pool is massive and we were pleased that the resort was not crowded at all. The drinks were great and the entertainment was pretty enjoyable. The theater was incredible and we got to watch World Cup futbol matches there. They had different shows each night and I thought the talent was fantastic.
*Please be advised that the beach there is not for swimming. The waves are rough and can be dangerous (black flag). We had to travel outside the resort to other swimmable beaches such as Palmilla Beach (15 mins away). Overall, we had a wonderful stay at this resort.

Family_with_children

10/10

Exceptional

08 Jul 2026

Kateryn

Perfect for families, very kid friendly.

Family_with_children

10/10

Exceptional

08 Jul 2026

Sebastian

Alberca grande y climatizada, perfecta para cualquier hora del día

Family_with_children

8/10

Excellent

07 Jul 2026

Jill

The upside was the outdoor space was beautiful, food good, and staff were wonderful! The downside was the pool water was very warm, rooms were a little outdated, towels were awful! No outdoor tables or space to relax in the evening.

Family

2/10

Poor

07 Jul 2026

Juan Raygoza

Food was bad I had to eat out it was very disappointing you have to wait a long time for drinks and staff was rude definitely do not recommend

4/10

Poor

06 Jul 2026

Angelica

Encontramos 2 cucarachas muertas en el baño y otra en las escaleras principales deben poner mas atencion

Family_with_children

8/10

Excellent

06 Jul 2026

janet

The property was clean. Great for families. Close to downtown San Jose, which is clean and safe. It's about a 40 minute drive to downtown Cabo. The only downside was the food. The restaraunts were hard to get a reservation at. The food you could get down by the pool (hamburger, hot dogs, chicken nuggets) wasn't very good. The pizza was amazing. Cocktails were great. Pool was clean, but hot like a bath due to time of year.

Family_with_children

4/10

Poor

06 Jul 2026

susie

Food was terrible, except the restaurants that required a reservation. I might be new at all-inclusive resorts but I really want Mexican food while in Mexico. So the Mexican food they did serve was great! Service was a bit slow at times. The pool closed pretty early. Not much to do after that. Staff was great just stretched out thin.

Family_with_children

10/10

Exceptional

06 Jul 2026

Jackson Samuel

Great

Friends

8/10

Excellent

05 Jul 2026

GERARDO

Love the place good and friendly staff always helpful

Family_with_children

6/10

Pleasant

05 Jul 2026

Khang

If you are not a member you will be treated differently. You cannot enter certain pools, be assigned a not desired table at a restaurant, be given a different menu, etc

Expedia should give warning bout this issue before one would book this resort.

Friends

6/10

Pleasant

04 Jul 2026

Rosalind

Hotel was ok, food was hit and miss

Family_with_children

8/10

Excellent

04 Jul 2026

Kandarpkumar

Everything was great. They have a clean property, kid-friendly amenities, friendly staff, and a beachfront location. The only problem, as vegetarians, was that more than 80-85% of the buffet hot food options were non-vegetarian, so every day we had to survive with 15% of repetitive options without much variety. Also, restaurants with reservations were not providing many vegetarian options; only Pancho was able to provide some. The Marco Polo and Asian restaurant chefs did not quite entertain any vegetarian options, so vegetarian food was the only huge miss for us.

Family_with_children

4/10

Poor

04 Jul 2026

Francina

My stay at Hotel Royal Solaris Los Cabos was one of the least relaxing vacations I’ve had. The hotel allowed to check in early, which I appreciated, but the positives ended there. After check-in, I was sent to a so-called “concierge” that turned out to be sales rep pushing timeshare memberships. They pressure to attend 90-minute presentations, requesting cash deposits for “free” excursions, and were reluctant to let me leave. The food was another major disappointment. The Italian restaurant served stale bread, an extremely limited menu, and frozen desserts from the buffet. The buffet itself offered little variety, repeated the same dishes daily, and service was poor. I was often ignored while dining alone and had to get my own drinks from the bar. Snack bars required 30–40 minute waits for a snack, and authentic Mexican food was nearly nonexistent. Customer service is not be part of the culture. The ocean views are beautiful but the beach is not swimmable, and the resort is isolated, with few nearby dining or entertainment options. I ended up traveling 20 minutes just to enjoy a decent meal. Even at the airport, I was repeatedly approached by people posing as transportation staff, actually recruiting guests for timeshare presentations. Overall, I left feeling exhausted instead of relaxed. An all-inclusive vacation should offer good food, and great hospitality, not constant sales pressure. Obviously I won’t return, but truly hope others have a better experience than I did.

Self

10/10

Exceptional

04 Jul 2026

Glenda

I like this hotel bc it was clean and has different restaurants and has live music, the only thing that didn’t like it was that I couldn’t go in to the ocean bc it was a little dangerous.

Family

10/10

Exceptional

04 Jul 2026

Jereal

Everything was well maintained and clean. I had stayed in the deluxe room which had a beautiful view of the resort and the ocean with a jetted tub on the balcony. Food was good and the staff were all very nice and helpful. One of the staff named Santos helped make my stay exceptional! From check in he informed me about the resort and assisted me with booking and how to reserve dinners/massages/excursions. Also, since it was my birthday Santos helped me with a very nice discount for a massage during my stay! Overall, the resort is definitely worth staying at with family, friends or solo.

Self

8/10

Excellent

03 Jul 2026

Camila

Everything was great! The staff was so sweet and helpful. The only thing that could be a little better is the food.

Friends

10/10

Exceptional

02 Jul 2026

Pedro i

Despues de entregar las pulseras a la salida nos dejaron quedarnos tiempo extra y eso nos parecio muy bien detalle ya que a las 11 am nadie nos queriamos ir aun.

Family

10/10

Exceptional

02 Jul 2026

Marcio

It was a very good stay with the family, just one thing I believe that on the weekends often there is not a parking lot in the parking lot of the hotel.

Family

8/10

Excellent

01 Jul 2026

Hector

The Beach

Family_with_children

10/10

Exceptional

01 Jul 2026

Isaac Guerrero

Great service, great stuff and a nice place

Family_with_children

10/10

Exceptional

28 Jun 2026

Rosa

Great We love it !!

Family

6/10

Pleasant

28 Jun 2026

HENRY

Nice hotel but they don’t tell you that the beach is off limits. No one can get in it because the waves are huge all the time. Paid extra for an ocean front room but was totally blocked view from the plam trees then they wanted 450 more to gave the view. The breakfast was good. But the rest was sub par bugs all over the food in the buffet and the restaurant food was just terrible. This hotel is about 25 minutes away from all the activities in Cabo so get a car to be able to to get to them

Partner

10/10

Exceptional

28 Jun 2026

Lissett

By far one of the friendliest staff I’ve ever encountered. They meet you with a michelada or margarita the minute you step in! Amazing!

The servers in the buffet and restaurants also as cheerful as can be.

They also have fitness people out at the pool !
Special thanks too chicharon! He knows who it is! With all there amazing activities! Will definitely be going back

Family_with_children

4/10

Poor

28 Jun 2026

Nereida

The rooms were fine, the food was just ok. The children’s pools were very dirty. We did not let our kids swim in the dirty water, and I had a bad skin reaction to the swimming pool water on my skin. Also the tile around the pool is very slippery, we saw so many people slip and fall. Definitely do not walk around the pool area without sandals or you will fall too. Lastly, the shows incorporate LGBTQ aspects, so if your a Christian family traveling with kids, I do not recommend the shows. Overall, I would not recommend. A better option is the RIU Palace.

Family_with_children

8/10

Excellent

28 Jun 2026

Marlene

8/10

Excellent

27 Jun 2026

Elva teresa

Staff very friendly food was very good many choices to choose!! I love the cafe deli!!

Family

6/10

Pleasant

26 Jun 2026

Denise

Everything was nice, food isn’t great and service was poor. Everyone has an attitude people don’t know how to say Good morning or afternoon. I would ask for drinks and the waiters would ignore me. Beds are not queen they are full beds. The place is pretty but I wouldn’t stay again.

Family_with_children

2/10

Poor

26 Jun 2026

LUIS

The food was terrible nothing to do with seafood. I would never go back to that hotel.

Partner

8/10

Excellent

25 Jun 2026

Iliana Jasmin

The rooms are very comfortable and large with good views. The property is very clean. Staff is friendly, some information was not consistent though. Wish they would have had Corona or Modelo on Tap. Really liked the hospitality room, where you can shower on your last day after check out and we were able to enjoy the resort until the very last minute of our departure. Overall good resort with lots of food options.

Family_with_children

4/10

Poor

25 Jun 2026

Brionna

Bugs and ants in bed jacuzzi dirty make tv English friendly everything was Spanish drinks bad and food horrible

Self

10/10

Exceptional

24 Jun 2026

Monique

The rooms where clean and the staff was friendly the waiter in the buffet area Freddy was so helpful and attentive 10/10 service. All the staff was great pool was a vibe the entertainment was great

Family_with_children

8/10

Excellent

24 Jun 2026

Jorge

Las chapas de las puertas de las habitaciones necesitan cambiarlas, porque hacen bastante ruido cada vez que trae y sale uno de la habitación y, por consiguiente, todas las puertas del mismo piso, escucha cuando abren y cierran son de metal pesado y suenan bastante a accionarlas

Partner

4/10

Poor

22 Jun 2026

Eleina Marie

I was extremely disappointed in my stay. The food was horrible, the rooms were dirty, as well as the pool are and there was a cockroach in my room. I essentially had to beg to change rooms! Both myself and my daughter got food poisoning. I will never recommend or stay here again!

Family

6/10

Pleasant

21 Jun 2026

Sarah

The grounds were pretty, but the food was mediocre. No authentic mexican food around. The buffet was not pleasant unless you got a fresh omelet. You had to have a reservation with a restaurant that was the same buffet food just served by some one. Felt like it was more catered to the members (timeshare). The pool was over 100° and very deep and closed at 7.. In my opinion, it was not worth the price. the beds were Full size, not queen and uncomfortable. The staff were friendly.

Friends

8/10

Excellent

20 Jun 2026

Pedro

We get an appoinment in the zai restaurant and the receptionist give as a table outside with hot weather because the place was full and it was not, the people that arrive next to us were seated inside.

Partner

2/10

Poor

20 Jun 2026

Samuel

There is a reason this is a cheap hotel !

Family_with_children

10/10

Exceptional

19 Jun 2026

Preston

My wife, who passed from cancer on 2-11-26, and I have been coming to Los Cabos and Cabo San Lucas for about 30 years. I decided to come back and honor her and our great memories there.
Our favorite resort is Royal Solaris. It is not the fanciest, biggest, most amenities or cheapest. However, you are treated like family and everyone treats you with kindness, respects, smiles and willingness to help with whatever you need.
From the front gate guard, front desk staff, dining staffs, hostesses, cleaning staff, bar and servers to the entertainment staff, there iare always a smiles, cheer and willingness to make sure you get the most out of each experience while at the resort.
My birthday was also on the Saturday while there, everyone made it feel extra special. Palma my waiter at Marco Polo was unbelievable, I asked him to pick my meal top to bottom and he did not disappoint. He constantly checked back to make sure I was okay, through some tears bein the first without my wife. He even came out to talk to me when I was there another night, amazing. The saxophone player must have been contacted by Debra, since he played the theme from Ghost along with many other songs my wife and I would song.
David Ponchos was fantastic, again picking my meal and making me feel special. Cardenas was fantastic at the outside bar and the best entertainment guys,una & Tomas, love these two!
I met new friends while there, that i will keep in touch with, completed an emotional yet beautiful trip!

Self

8/10

Excellent

19 Jun 2026

Teresa

Great resort, very clean, loved the planned daily shows, DJ, Magic, Mexican Dancers, the Arabian nights show was outstanding. Loved the beach and open ocean views for sunrises and sunsets, the landscape and flowers were well maintained and beautiful and the pools were very nice, loved the pool bar, all the personnel were very professional and attentive and the food was great! I liked the different meal choices; the pizza oven was very popular, especially with the kids, loved the hamburger and hot dog hut- best hamburgers I’ve had in a long time! A shout out to our servers. Thank you 😊

Partner

10/10

Exceptional

19 Jun 2026

Linda

Oceanfront room was amazing! The overall property and service from the staff was great, will definitely return, thnks for the memories!

8/10

Excellent

18 Jun 2026

Olesea

Everything was great,I just wish I knew that the beach we were on not for swimming. Amd the pool close at 8pm,i wish it will stay open a little later or at list have jacuzzi. Other then that Everything was amazing.

Family_with_children

8/10

Excellent

16 Jun 2026

Virjinia

Great family resort! Limited times to access the bars & places to eat. Only one bar was open late. Also, early close time for the pool. But overall great hotel experience.

Family

10/10

Exceptional

16 Jun 2026

Silin

Recommended for family with kids!

10/10

Exceptional

15 Jun 2026

Christopher

Staff were excellent! Made me feel at home. The pool bar team were a highlight for me. Raul, Alejandro, and team are really friendly and made excellent drinks. The Micheladas and Quemaditos were delicious.

The pool had a really friendly atmosphere. Sebastian, Daniel, Tino lead fun activities throughout the day. Really loved Pool Volleyball, Mexican Show, Brazilian night, and the World Cup inauguration viewing.

Family_with_children

6/10

Pleasant

15 Jun 2026

Wilber

Honestly, Royal Solaris was not what I expected. I usually don't like leaving negative reviews, but unfortunately, my experience was not all good.

The positive aspect was the staff. Everyone provided excellent customer service and was always friendly and attentive.

However, the food at all of the restaurants was far below my expectations. For example at dinner at the Pachos and Marcos Polo, there were only about six menu options available, and none of them seemed particularly appealing. The buffet was also quite small and lacked variety.

The main pool was nice, but the small water park for children was a major disappointment. My kids were only able to stay there for about 10 minutes because there were bees everywhere, including around the pirate ship and the water play areas.

For an all-inclusive resort, I feel it has a lot of room for improvement in terms of food quality, variety, and overall experience. Unfortunately, it did not meet our expectations.

Family_with_children

10/10

Exceptional

15 Jun 2026

Joanna

Hotel Solaris is a great place to spend your vacation in a pleasant atmosphere. It's clean, and the food is perfect for every taste. It has a very pleasant and relaxing atmosphere. Thank you and we hope to see you again.

Family

4/10

Poor

14 Jun 2026

Indra

Breakfast at the buffet was limited they ran out of food often. Property condition needs some updates

Partner

8/10

Excellent

13 Jun 2026

Jennifer

The pool and beach view were amazing!

Family

8/10

Excellent

11 Jun 2026

Kimberly

The staff at this hotel are very welcoming and friendly! All of them were willing to talk with you. The gym is great. It’s nice to have this when you can’t work out at home. It’s one of the better gyms I have used when I have been on vacation. The adult pool is nice to get away from the noice and children. We only ate at the buffet and pizza bar since we were only there a few days. There really should be 2 people helping out at the pizza bar. The person works as fast as they can, but there is almost always a line. The buffet food was descent. I was expecting a few more options, but it was always tasty for a resort. The room was clean, modern, and everything worked.

Partner

2/10

Poor

10 Jun 2026

Courtney

Do not stay here!!! I booked for 5 days, and left after the first night. No food options, (food was actually completely out for for dinner buffet and breakfast buffet). Literally eating bread rolls for dinner. Go somewhere else, no worth any of it!!!!

Self

10/10

Exceptional

08 Jun 2026

Jordan

The resort was great the food was very good. The staff were very friendly and helpful. I liked the place very much they do a great job maintaining the property and have lots of entertainment. I will go back for sure. The gym is great and lots of activities for children.

Self

10/10

Exceptional

08 Jun 2026

Scott

Great place to go for a family stay with younger kiddos. Great nightly shows, friendly staff, great food (skip the theme restaurants) and prefer the quieter town of San Jose.

Family_with_children

8/10

Excellent

08 Jun 2026

Teodoro

Clean room. Great location. Variety of pools. Plenty of entertainment for solo & families.

Self

10/10

Exceptional

07 Jun 2026

Maricarmen

1st solo vacation here and it was awesome! It was a safe environment, very family-friendly, the staff were wonderful and the restaurants on site were awesome. Can’t wait to return with the fam!

Self

10/10

Exceptional

06 Jun 2026

Jose

I like everything

Family_with_children

8/10

Excellent

04 Jun 2026

Jessica

Self

10/10

Exceptional

04 Jun 2026

Carlota

Everyone at the resort was extremely friendly and extremely helpful

Partner

8/10

Excellent

04 Jun 2026

Linda Jaimes

Pool was small and only had two areas one water park for kids and one regular pool.

Partner

10/10

Exceptional

04 Jun 2026

Antonio

Everyone and everything was amazing

Partner

6/10

Pleasant

03 Jun 2026

Mayra isabel

The food was just okay, it could be a better quality for the price, the staff was great though!

8/10

Excellent

03 Jun 2026

Leenean

The food was good, but some dishes were repeated over several days, so there was not a lot of variety. The drinks were good, and the staff were friendly and helpful throughout our stay.

The beds were comfortable, and the room was generally quiet. However, on our last night, I was woken up around midnight by noise from a party? which affected our sleep.

Overall, my family and I had a great time at the hotel and enjoyed our stay. We appreciated the friendly service, comfortable accommodations, and good food and drinks.

Family_with_children

4/10

Poor

02 Jun 2026

Jeannie

My background is I stayed 1-2 other all inclusive that were great. Little did I know, that here, I was the second class of a
other guests . Not all restaurants available, what was there had limited hours, all closed at 6. Towels were so old, tired and worn out, lacking real hot water, mini bar was zip, bartenders look like they straight up despised guests.

Maybe I need more experiences in the area to be fair but I am somewhat disappointed with my experience especially the sales pitch upon registration to hook onto their new hotel.

Self

10/10

Exceptional

02 Jun 2026

Hector

Evertything

Family_with_children

10/10

Exceptional

02 Jun 2026

Raul

Really enjoyed my vacation...

Partner

10/10

Exceptional

01 Jun 2026

Arturo

Excellent stay

Partner

10/10

Exceptional

01 Jun 2026

Onia

I loved everything there. I plan to come back again

Friends

6/10

Pleasant

01 Jun 2026

Leticia

The place looks nicer in pictures, the property needs some maintenance. The drain to the sink and shower were very slow . The staff was not as efficient or knowledgeable as I have experienced before at other properties. However, they managed the entertainment very well.

Friends

10/10

Exceptional

31 May 2026

Lenore

Room was ok. Was to got coffee and water daily but had to go searching out staff to get it. Pool was good and food was good but they need more variety of you as tay more than 7 days

Partner

10/10

Exceptional

29 May 2026

Aylin

Loved!

8/10

Excellent

27 May 2026

Yessenia

The staff was so very pleasant. The entire vicinity was very clean and smelled amazing.
My only complaint is Sadly everything closes by 10 pm.

Partner

10/10

Exceptional

26 May 2026

Jeffrey Urgello

Very Good

6/10

Pleasant

26 May 2026

Ashley Rapisura

Rooms were clean,

10/10

Exceptional

22 May 2026

Shiku

The all you can eat buffet was filled with fresh food, huge options and opens early. The pool was clean and staff were always available. Great entertainment options. Assistance with excursions. Room service was only $5. Staff was super friendly. This is at the top of my list for hotels. Whether you are single, retired or with family, this caters to all. Great place to plan a wedding and incredibly safe. Ultimately I would give this place 10 stars if I could. Absolutely worth it 👌❤️

Business Family_with_children

10/10

Exceptional

21 May 2026

Hector Javier

Excellent service worth every penny

6/10

Pleasant

19 May 2026

Turkessa

Nice pl