Name: Viceroy Los Cabos
Address: Paseo Malecon San Jose Lote 8 Zona Hotelera San Jo, San Jose Del Cabo, 23405, MX

Viceroy Los Cabos

Los Cabos · Mexico

Paseo Malecon San Jose Lote 8 Zona Hotelera San JoView location

100 reviews shown

10/10

Exceptional

05 Aug 2026

Kiera

I enjoyed my stay

10/10

Exceptional

02 Aug 2026

Omoti

Wonderful experience.

10/10

Exceptional

31 Jul 2026

Elsie

The place was amazing the staff very nice I didn’t eat breakfast. All around an awesome experience I will be returning soon.

10/10

Exceptional

29 Jul 2026

Erin

10/10 amazing and chill vibes will definitely be back

6/10

Pleasant

28 Jul 2026

Divya

4/10

Poor

28 Jul 2026

Ruben

Hotel Property was very poorly maintained. Rooms were nice. Prices for any food or Drinks were Ridiculous. 1 Coke Can was $9.00. 1 Tequila Don Julio 70 was over $35 US Dollars. A bottle on Don Julio 70 Runs $75 in any supermarket in the USA. Prices were outrageous for property

10/10

Exceptional

27 Jul 2026

Busaina

💯

10/10

Exceptional

23 Jul 2026

Olamide

Everything about this hotel is superb. The views is everything. I will definitely come back.

10/10

Exceptional

23 Jul 2026

Nancy

Beautiful stay, I enjoyed being there! Very relaxing, clean and well maintained.

2/10

Poor

20 Jul 2026

Jim

Extremely over priced......

Partner

10/10

Exceptional

19 Jul 2026

Robert

Beautiful property, nice rooms. I would say plan to eat off resort way cheaper, & it’s completely safe. I drew the line when an 18 dollar bottle of wine back home was being sold for over $650 usd at the resort… rich or not that is ridiculous.

Partner

10/10

Exceptional

17 Jul 2026

Ephraim

Absolutely outstanding stay! The hotel was in a perfect location, the room was beautiful, clean, comfortable, and very well maintained. The service was exceptional from beginning to end—every staff member was friendly, professional, and eager to help.

Everything about the experience exceeded our expectations. We felt welcomed, relaxed, and well taken care of throughout our stay. I highly recommend this hotel and would definitely stay here again!

Family_with_children

10/10

Exceptional

16 Jul 2026

Ruiling

Great

Partner

10/10

Exceptional

16 Jul 2026

eric

The best hotel I've ever been too

10/10

Exceptional

13 Jul 2026

Jordan

Amazing experience

Family_with_children

10/10

Exceptional

12 Jul 2026

PAULUS

10/10

Family_with_children

10/10

Exceptional

08 Jul 2026

Erica

Beautiful rooms, very nice staff. I don’t want to stay anywhere else when I go back.

Partner

10/10

Exceptional

06 Jul 2026

Anya

The hotel and staff were amazing. This was the perfect hotel for a slow and peaceful vacation. The views were amazing from the room and honestly anywhere on the property. The unique architectural design and landscape was one of one!

Partner

10/10

Exceptional

01 Jul 2026

Shalik

The property was very well keep and the staff service was amazing. Staff were very attentive and helpful.

Family

10/10

Exceptional

23 Jun 2026

Dwayne

Property was clean, well maintained, the room was cleaned, and in-suite bathroom was clean with a very nice shower... The view from the suite was amazing (ocean view)... Relaxing!!!

Self

10/10

Exceptional

21 Jun 2026

Nana Afua Acquah

We loved it for our honeymoon! Every staff was helpful and ready to serve! We had the meal plan and the food was delicious!

Partner

10/10

Exceptional

20 Jun 2026

Justin Patrick

The property is stunning, we love the location
& staff is off the charts!! Very attentive and helpful! It’s our favorite, we keep coming back to!!

Partner

10/10

Exceptional

19 Jun 2026

Mohamed

Very clean resort. Excellent customer service in attentiveness by the staff. The spa also excellent.

10/10

Exceptional

18 Jun 2026

Usman

Had a great stay, attentive staff, great amenities

Family_with_children

10/10

Exceptional

17 Jun 2026

Tammy

Room w

8/10

Excellent

12 Jun 2026

Carin

The property is clean and beautiful however it is very modern. Does not feel like you are in Mexico… Could be a beautiful resort anywhere in the world. Not a palm tree in sight! If you’re looking for a true Mexican experience, this is not your hotel. Also, there is no swimming on the beach… The surf is too strong. The only hotel that has a swimming beach in all of Cabo is the Hilton.

10/10

Exceptional

09 Jun 2026

Natasha

Absolutely loved my stay here and we enjoyed the view. Great staff. Food was fantastic. Would highly recommend

Partner

10/10

Exceptional

03 Jun 2026

Cory

This was our first trip back to the Viceroy after it was purchased and rebranded.

A couple standouts: the architectural vibe and customer service remained top notch. All of the staff are friendly, approachable and over the top helpful. The live DJ and art exhibits on the water create a unique experience for any stay. The personal concierge is also a huge added bonus.

A few things that have diminished since our first visit:

food quality and cost on site - the downtown area has much better food and beverages for more reasonable prices and unforgettable experiences.

The overall maintenance of the property is good but there are definitely components that are showing wear 10 years since the hotel opened.

Overall it was amazing to return to the hotel and we look forward to another visit sooner rather than later.

Partner

10/10

Exceptional

31 May 2026

Yuan-Chi

Our stay at the Viceroy Los Cabos was nothing short of spectacular. The architecture is a visual marvel—the minimalist white buildings contrasted against the massive, reflective mirror pools create a serene, cinematic atmosphere the moment you walk in. Walking along the paths feels like floating on water.

Beyond the stunning design, the service was impeccable. Every staff member went above and beyond to anticipate our needs without ever being intrusive. The culinary experiences were outstanding, the property was immaculately clean, and the tranquil atmosphere made for a perfect luxury escape. Highly recommend and will absolutely be returning.

Partner

10/10

Exceptional

30 May 2026

Natalie Taylor

Was great. The staff was the best

10/10

Exceptional

30 May 2026

Wander

Amazing staff too to bottom. From check in to the cleaning staff. They are attentive and paid close attention to all of our needs. They have set the bar for any resort stay. We will be returning over and over again

Partner

10/10

Exceptional

25 May 2026

Leidys

Easily one of the most beautiful hotels I’ve ever stayed at. The architecture, the peaceful atmosphere, the service, the sunsets… everything felt unreal. A true luxury experience from beginning to end.
Out Hostesses Israel & Jorge were amazing.

Partner

10/10

Exceptional

20 May 2026

Akash

Great experience all around

Partner

10/10

Exceptional

17 May 2026

Emily

Very nice property, excellent location and great staff.

Partner

10/10

Exceptional

13 May 2026

Shalva M

Amazing service, location and food. Highly recommend

Partner

10/10

Exceptional

08 May 2026

George

Spa was excellent

Partner

10/10

Exceptional

05 May 2026

Justyn

Clean room and restaurant in the hotel was very good and nice staff

Partner

6/10

Pleasant

29 Apr 2026

Andrea

In general they had good service but it doesn't give you the feeling of a high end place. They charge $26 USD for a drink and serve in to go plastic cup

Partner

10/10

Exceptional

21 Apr 2026

Donna Lynn

The staff was terrific! There could have been a little more music by the pool areas as it was very quiet most of the time. Perhaps though that is the vibe of the property. The restaurants were just ok. Breakfast was pretty standard but the other places were just average. Unfortunately due to events, we were not able to enjoy the rooftop restaurant. However, I will say that our room came with a butler and he was terrific! He helped us with off site reservations and his recommendations were terrific. Love the area though as you can get to restaurants and shopping very easy! The property is definitely very nice! One thing to be aware of, they do host a lot of corporate and wedding events. This is important to know because it affects availability in restaurants, pool areas, and can have fairly loud music until 10-10:30p. If you are ok with that then not an issue - just something to be aware of.

Family

10/10

Exceptional

20 Apr 2026

Angela

Great location to walk into San Jose Del Cabo. Convenient to other nearby stores. Great hotel if you want to be able to walk out of resort and get to nearby restaurants and shops. Great staff! All rooms have ocean views.

Partner

10/10

Exceptional

19 Apr 2026

Oluwatomide

Yes

Family_with_children

10/10

Exceptional

19 Apr 2026

Yuming

amazing experience

Partner

2/10

Poor

14 Apr 2026

Courtney

I hate to leave bad reviews but I’ve given the hotel multiple chances to make right. Our stay started our great but ended in a near death experience. Our tower caught fire and no alarms went off, thank god for my husbands quick thinking and calmness we evacuated after a super bad electrical fire.sadly the hotel had zero safety precautions in place and if it wasn’t for our own quick thinking we could have died. The hotel offered to comp a couple room charges and send us a couple free nights. Yet management Never followed through or replied to my emails. Never got a free nights or even contacted to see if we were ok afternoon the smoke inhalation.Over all a very scary disappointing experience from a higher end hotel.

Partner

10/10

Exceptional

11 Apr 2026

Georgia

The food is incredible, and the service is the best of any property I’ve stayed at. 10/10!

6/10

Pleasant

09 Apr 2026

Linda

I was so looking forward to the food. Don’t get me wrong the resort is aesthetic and you’ll get the vibe you see in the pictures and the staff is really nice but the amenities are scarce, pools are small and food is TERRIBLE at all the restaurants. I would 100% not come back or recommend the resort especially for the price like I would other places I’ve stayed at in Cabo.

Family_with_children

10/10

Exceptional

07 Apr 2026

forest

We had an exceptional experience at the Viceroy Hotel while celebrating my fiancée’s birthday. The property itself is stunning with beautifully designed, modern, and effortlessly luxurious. We stayed in one of the penthouses.

A special thank you to our host, Victoria, who truly made our stay unforgettable. She was attentive, responsive, and consistently went above and beyond to ensure every detail was perfect. She is definitely an asset to the resort. I’d recommend her if you’d like a host that takes pride and servicing her clients. Her level of care did not go unnoticed.

I would also like to recognize “Hope” at the front desk for her professionalism and warm hospitality during check-in. She made the arrival experience seamless and welcoming.

Overall, every staff member we encountered contributed to a high level of serve that exceeded expectations. We would absolutely return and highly recommend this resort to anyone seeking a refined and memorable stay.

Partner

10/10

Exceptional

05 Apr 2026

Adam

Amazing

Family_with_children

10/10

Exceptional

05 Apr 2026

Justin

Very modern rooms, stunning views, quiet, great kids club, great spa, minutes from old town San Jose. Doing the butler service was worth it

Family_with_children

10/10

Exceptional

01 Apr 2026

Daniel

Exceptional staff, food is fantastic and the pools were nice.

Family_with_children

10/10

Exceptional

27 Mar 2026

Sandeep

We’ve made it our unofficial hobby to “research” most of the major Cabo resorts, One&Only Palmilla, Four Seasons Costa Palmas, Nobu… tough life, we know.

So when we arrived here, we’ll admit, first impressions had us a little unsure. The hotel sits right off the main road (not exactly the dramatic, guarded-gates entrance we had imagined), and the lobby felt… let’s say “cozy.” For a brief moment, we wondered if we’d made a mistake.

And then we saw the view.

Instant mood reversal.

The property opens up beautifully, with buildings cascading toward the ocean and villas stretching toward the beach. We initially upgraded to a three-bedroom villa… and then, in a completely rational and not-at-all indulgent decision, upgraded ourselves again to a 4/5-bedroom villa “for privacy.” No regrets. Thanks to a large part to Mr. Torres.

The views? Unreal.
The service? Even better.

Our butlers, Jacob and Victor, absolutely nailed that perfect balance of attentiveness without ever feeling intrusive, something even some of the top-tier resorts don’t always get right. Every single staff member we interacted with was warm, helpful, and genuinely welcoming. Special shoutout to the beach staff, who were consistently fantastic.

Safe to say, we’re already planning a return, and maybe even plotting a more permanent arrangement (villa ownership is suddenly sounding like a very reasonable idea).

Nothing but great things to say about the Viceroy.

Family_with_children

10/10

Exceptional

16 Mar 2026

Patrick

Staff go above and beyond to see that you are taken care of while staying there.

Partner

10/10

Exceptional

16 Mar 2026

Renata

Everything was amazing. I got a room upgrade thanks to Expedia. This is my third tube stay here. Everything was perfect. Great food. Clean property. Safe as I was on a solo trip. 10/10 would recommend

Self

10/10

Exceptional

16 Mar 2026

Elvira

Definetly worth every penny. We upgraded to the villa and it was truly a memorable experience

Friends

10/10

Exceptional

14 Mar 2026

Keith

Nice place

Partner

10/10

Exceptional

14 Mar 2026

John

Amazing staff, restaurants and food was incredible, we will definitely be back.

Partner

8/10

Excellent

10 Mar 2026

Monita

Went to dinner at Ceilomar. A glass of a basic wine was $50 USD- a glass of wine not a bottle. Outrageous prices for alcohol and water.

Partner

10/10

Exceptional

08 Mar 2026

William

The view of the ocean was fantastic! The staff was very gracious and attentive, overall a great experience!

Partner

10/10

Exceptional

28 Feb 2026

Anthony

Great staff

4/10

Poor

27 Feb 2026

Wenqing

Too much invisible cost. The restaurants in it are ridiculously high expense

10/10

Exceptional

27 Feb 2026

Sean

Beautiful hotel with a very calm vibe and great service. Everything was so clean and friendly staff were always ready to assist. Lovely shallow pools surround the walk ways to the restaurants and beach plus beautiful ocean views from our room add to the serene environment. Absolutely stunning!

Partner

10/10

Exceptional

26 Feb 2026

Michael

Always a great time.

10/10

Exceptional

26 Feb 2026

Daniel

Breath taking aesthetically ..floating on infinity pools and reflections.
Great views.
Beach is pristine and expanisive..for miles.
Staff are driendly and eager to please, as are Mexicans generally.

Family

10/10

Exceptional

25 Feb 2026

Janet Lisa

We have travelled a bit of late - and I must say this is by far the best customer service experience we have ever had. Every facet of it all - incl meals, rooms, beach, hospitality was outstanding.
LOVED this hotel from the moment we arrived, it is beyond beautiful. We had the meal plan and the food was outstanding.

Partner

8/10

Excellent

22 Feb 2026

chidinma

Not what it used to be when i came here in 2020. Breakfast is good but diners were not. I did the NYE package and it was a snooze fest. Super family friends with kids all over so if u want an adult vibes, dont come here esp during school holidays.

10/10

Exceptional

22 Feb 2026

Coumba

10/10 amazing experience

6/10

Pleasant

17 Feb 2026

Daniel

Good: clean, modern, cool rooms/patios, good service, easy walk to a small strip of good shops and restaurants.

Bad: I thought I might like the architecture, but ultimately was just a little too strange. Also, the main dinner/bar area was rented out for an event, so that wasn’t great since we had planned to go there. Our particular unit was in a corner and one of the only units with a pretty bad angle to the water. They were not willing to move us unless we wanted to pay an additional 250/night, which wasn’t cool since they had space available. But the biggest annoyance is how difficult and bizarre it is to get down to the gym and beach. Probably takes 10min? just to get down to the beach. Considering this is a beachfront property, that concept just doesn’t make any sense

Partner

10/10

Exceptional

16 Feb 2026

John

The design of this hotel was absolutely unique to other luxury hotels we’ve stayed in. Using water features instead of landscaping made the whole stay feel more unique, and the first floor suite was gorgeous. All the employees were friendly and super attentive and helpful, and the personal concierge service was excellent and quickly responsive. Only small suggestion would be to have more pool chairs available, but it’s really a gorgeous property and a great stay.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Charles

Staff were excellent. Hotel in wonderful condition

10/10

Exceptional

10 Feb 2026

Carlito

Excellent

Leisure Partner

10/10

Exceptional

08 Feb 2026

Landon

The room was spacious and clean. It was well stocked and we didn’t need much. The resort is beautiful. The food is solid, overpriced for what you’re getting, but there are a lot of good restaurants nearby.

Partner

6/10

Pleasant

06 Feb 2026

Efrain Alberto Gutierrez

The staff is very friendly and makes a genuine effort to provide good service. However, for a hotel that markets itself as high-end, there is room for improvement. Certain details made our stay unnecessarily stressful, especially when traveling with a small child.

I would not recommend this hotel for families with babies or toddlers. We wanted to visit the Gallery District with our two-year-old daughter, which is only a five-minute drive from the hotel. Since taxis and Ubers usually do not provide car seats, we asked our butler for help with transportation. We were told the only option was to hire the hotel’s service for $300, which felt unreasonable for such a short trip. Given the hotel’s emphasis on comfort and a stress-free experience, we expected more flexibility or a fairer solution.

For the price we paid (around $2,000 for three non–all-inclusive nights), attention to detail was lacking. We also experienced repeated internet issues and eventually had to change rooms because the Chromecast was not working.

Overall, the hotel is attractive and the staff is well-intentioned, but for the price, it fell short of delivering the stress-free experience we expected.

Leisure Family_with_children

10/10

Exceptional

03 Feb 2026

FNU

Great services.

Leisure Family

8/10

Excellent

31 Jan 2026

Divyalakshmi

Room was clean every time we got back. Staff was great.

Leisure Partner

10/10

Exceptional

30 Jan 2026

nina

Staff were

10/10

Exceptional

30 Jan 2026

Agata

We returned to Viceroy after visiting two years ago and was greeted warmly our first morning by Rosa and Miguel who not only remembered us but also our food preferences! All the staff took great care to make sure all our needs and wants were fulfilled. The rooms and resort grounds are magnificent and provide the perfect beach getaway.

10/10

Exceptional

27 Jan 2026

Hector Gerardo

Hotel is spectacular but the staff the best!!!

Leisure Partner

10/10

Exceptional

27 Jan 2026

joe

Beautiful hotel, great location, staff was great.
Will stay again when back in San Jose .

Partner

10/10

Exceptional

27 Jan 2026

Gary

terrific as usual

Leisure Partner

10/10

Exceptional

25 Jan 2026

Deborah

Views, pools, staff

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Elizabeth

Victor/jacob team were wonderful. Kept in touch with us by text, victor came to the room to meet us. Jacob went to our room to check on the tv. They were warm and friendly and easy to talk to!! The room was very nice but needed hooks in the bathroom for towels and robes. Every staff person we interacted with was kind and helpful

10/10

Exceptional

23 Jan 2026

Kayla

The amenities were outstanding.
Cleanliness, views, pools, staff, food, service all 10/10 🌟

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Gilbert

Food, room, everything

Leisure Partner

10/10

Exceptional

21 Jan 2026

Sylvia

The staff was absolutely wonderful! Esfania and Miguel were fantastic and took care of our entire crew from the moment we arrived.

Friends_and_family Family

2/10

Poor

20 Jan 2026

Alexander

Very unaccommodating considering we both got terribly ill with the flu right before arrival, not to mention highly contagious—we opted to leave the resort out of concern for everyone else's safety, and the resort would not lift a finger to help us with the circumstances. They repeatedly denied my request for a voucher (not even a refund!) to stay at the resort in a couple months, which I was willing to book on the spot. I have just booked my next Cabo vacation at the Waldorf, happily spending more money for the peace of mind that they will treat us like humans (not revenue items like Viceroy).

Partner

10/10

Exceptional

20 Jan 2026

Daniel Robert

Amazing property with stunning architecture. Friendly staff, great amenities. Well worth the visit.

Leisure Family

10/10

Exceptional

20 Jan 2026

Douglas

We thoroughly enjoyed our stay here. Room was spacious and very nice enjoyable with view. Beautiful water features and walkways especially at night. The pool areas didn’t have loud music which we enjoyed. The service was impeccable!

Leisure Family

10/10

Exceptional

18 Jan 2026

Dominique

Great service

Leisure Partner

10/10

Exceptional

10 Jan 2026

Jonathan

Very cool property. We’ve had dinner here many times but they now have a DJ in the middle of the property 6-10pm. Little much after a long day of travel.

Leisure Family

10/10

Exceptional

10 Jan 2026

Jennifer

Great service and staff throughout our stay

Leisure Family

8/10

Excellent

06 Jan 2026

Marilyn

Room and staff were excellent. View was fantastic.
The elevators were not working properly, waiting 10 to 15 minutes at our floor then walk down 5 flights of stairs.
There is a difference between paying for an expensive item and feeling like you have been ripped off. We felt for the cost of food and drink was a rip off. $25. US dollars for 4 oz glass of Mexican wine, and $14. US for a bottle of water we felt was unreasonable. It was an experience however we will not be back.

4/10

Poor

06 Jan 2026

Shannon

We recently stayed at the Viceroy Los Cabos and found the property to be absolutely beautiful. The architecture and design are stunning, and the views are truly breathtaking—definitely one of the highlights of our stay.
That said, there were a few areas that could be improved. Unfortunately, the food did not meet our expectations, especially given the level and price point of the resort. Additionally, while the main room was comfortable, the pull-out bed/couch provided for our son was very uncomfortable—you could clearly feel the springs, which made it difficult for him to get a good night’s sleep.
We also found that activities on the property were quite limited. There was little to do during the day, particularly for families traveling with children. Because of this, the resort may be better suited as an adults-only property, as there is not much offered to keep kids engaged.
Overall, the Viceroy Los Cabos is visually stunning and peaceful, but guests traveling with children or those looking for more activities and stronger dining options may want to consider these factors when booking.

Business_and_leisure Family

10/10

Exceptional

01 Jan 2026

Dexter Dwayne

Wonderful service, Beautiful property.
Juan at Awacate went above and beyond.

Leisure Partner

8/10

Excellent

28 Dec 2025

Lee

Esperanza at the Front desk made our stay truly memorable. She worked with me to make sure that our accommodation was perfectl which in turn made our stay truly memorable.

Leisure Family

8/10

Excellent

28 Dec 2025

Lee

Esperanza at the Front desk made our stay truly memorable. She worked with me to make sure that our accommodation was perfectl which in turn made our stay truly memorable.

Leisure Family

10/10

Exceptional

27 Dec 2025

Ferdinand

Great clean nice and very spacious Penthouse flat. Comfortable, big kitchen & fully equipped.

10/10

Exceptional

27 Dec 2025

Taylor

Stunning views and amenities, amazing staff. We will be back. This place was amazing

Leisure Partner