Grand Fiesta Americana Los Cabos All Inclusive

Mexico , Los Cabos
LOS CABOS, Carretera Transpeninsular Km 10.3 Col. Cabo Del So
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

13 Mar 2026

Nancy

Everything was great and the staff were wonderful. The room was cleaned very thoroughly.

Friends

10/10

Exceptional

12 Mar 2026

ennio

Partly visible

Family

10/10

Exceptional

11 Mar 2026

Gary

Very nicely maintained facility with a super congenial staff. Even for all inclusive I like to tip the staff but getting change from the front desk was challenging. Really enjoyed our stay.

Partner

10/10

Exceptional

09 Mar 2026

Melissa

Beautiful ocean view. Every staff member we came in contact with was helpful and friendly. Our room was always clean. The food is amazing at every restaurant.

Friends

10/10

Exceptional

09 Mar 2026

Olga

Amazing people are working in this hotel! Thank you <3

10/10

Exceptional

04 Mar 2026

Brenna

This place was wonderful! The whole staff was very gracious. We had the most fun with the team at the activities pool, Rodrigo for drinks and snacks and George for our golf cart rides! Thanks for a great stay!

Family_with_children

10/10

Exceptional

02 Mar 2026

Lisa

Had such a great time at this resort celebrating my 50th. Everything was perfect, the food, staff, room, and views. I would def gonna go back there.

Family_with_children

8/10

Excellent

01 Mar 2026

Rylee-Ann

The swimmable beach that’s great for snorkeling, the Italian restaurant, and the pool/beach side waiters stood out the most

Family_with_children

10/10

Exceptional

01 Mar 2026

Justin

We received an upgrade to a one bedroom villa upon check in for no additional charge. We thought the food was a few steps above other brand resorts we have stayed at throughout Mexico. We would consider this a premium product. Great restaurant options with good food quality. Stands outs were Peninsula(pan Asian) and Sushi Sky Bar. Try the green curry and gyoza at Peninsula and the tempura blondie at Sushi Sky Bar. The rolls were very good as well. The staff was welcoming and very helpful. We liked that was a good mix of guests from Mexico, EE UU and Canada. Would recommend for couples or families.

Partner

10/10

Exceptional

25 Feb 2026

Gilbert

no complaints

Partner

6/10

Pleasant

22 Feb 2026

jang woo

mostly coworker nice, But some coworker rude,
i am Asian ,i can feel racism little bit,

Leisure Family

2/10

Poor

19 Feb 2026

Vince

I booked an all inclusive stayed at Grand Fiesta because of online booking says that there are 9 restaurants. When we got there they say that there are only 7 restaurants. The food here are not all inclusive, most of the entries are priced and guests if order have to pay the full price of the food. This is for all of the restaurants here at GFA. I thought all inclusive means all the foods are free but they are not, I felt I was duped by coming here. On to of that the phone inside the room didnt even work. I hope they do better by changing the way they do business so they can attract more visitors. Hope they will have better business practices and all will benefits.

Partner

10/10

Exceptional

19 Feb 2026

Rogelio

Great service

Leisure Family

10/10

Exceptional

18 Feb 2026

Diane

Great service, friendly staff, beautiful property and the best food we’ve ever had at an all-inclusive. We loved our ocean front room with a beautiful view of the water, grounds, and sunset. Would definitely go back to Cabo again and stay at this resort!

2/10

Poor

18 Feb 2026

Seyedeh

Rooms felt neglected. Building was so old. The quality of drinks and the buffet food was disappointing that I couldn’t drink anything. The restaurants’ food was good. But in general, the atmosphere of the hotel was very old and it didn’t feel like fun hotel. It’d be definitely better if you choose a little more but go to another hotel. Because this one isn’t worth at all. It was like wasting your money.

Friends

6/10

Pleasant

18 Feb 2026

Keith E

Staff was great. Room was adequate but when the floors were wet extremely slippery. My wife fell one night hit her head and ribs. Housekeeping was extremely noisy moving chairs around at all hours.

Business Partner

10/10

Exceptional

17 Feb 2026

Rohan

We had the most wonderful experience during our one-week stay at this hotel. From the moment we arrived, the staff made us feel incredibly welcome. They were so humble, always ready to help, and greeted us warmly every single day. Their hospitality truly made our stay special.

The view from the hotel was absolutely beautiful and added so much to the overall experience. The private beach was a highlight — peaceful, clean, and perfect for relaxing. The pools were also very well maintained, which made spending time there even more enjoyable.

The food was delicious and offered great quality. However, it would be amazing if they could introduce a few new cuisines to create a more exclusive and diverse dining experience.

Overall, it was the best time spent. We created such beautiful memories here and would definitely love to come back again!

Partner

10/10

Exceptional

17 Feb 2026

Mahdi

It was a great experience with outstanding food

10/10

Exceptional

15 Feb 2026

Katherine

The staff was amazing, the food was great and they are excellent at accommodating dietary restrictions (Celiac Disease). Can’t wait to go back

Leisure Family

8/10

Excellent

15 Feb 2026

GARY

The room was great! We had the 1 bedroom and it was very spacious. The patio view was also great .

The staff and customer service were amazing. They really go the extra mile to provide great service.

The food was pretty good. That the one thing that could of been better. It wasnt bad or anything, but just a little underwhelming.

The location was good. Not too far from the Arch. It was basically in the middle of the airport and the atv riding we did.

We would definitely come back. I miss the customer serive already, especially because we live in California we're people are so rude.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Kaitlin

This resort was absolutely stunning. It’s built into the cliffside and has two security entrances before you reach the resort so we felt extremely safe. At the same time, it was very easy to get Ubers to go into town. The rooms were clean and the housekeeping staff was very diligent every single day to keep everything spotless. The service is incredible at all the restaurants, bars, and poolside areas. The food was the best food I’ve ever had at an all-inclusive resort. We also never had to make any reservations for dining and basically walked right into any restaurant with a group of five, which was amazing.The beach was also beautiful and private so there were no vendors trying to sell you anything. The best feature is being able to see the whales right from the poolside restaurants and the pool itself. It’s perfectly located within the hotel zone about 15 to 20 minutes from downtown Cabo San Lucas in about 30 minutes to San Jose del Cabo downtown and just a little longer to the airport. I really have no complaints about this resort, I would go back tomorrow. Highly recommend!!

Leisure Friends

10/10

Exceptional

14 Feb 2026

Fernando

Hospitality from the crew was great. Clean room and lots to do on the resort. Food is good.

10/10

Exceptional

14 Feb 2026

Hussein

Phenomenal resort. Food could be better, feel like the buffet meals could be better, lots of options and but lack of quality.

Overall good stay, would I come back? Maybe why not?

Leisure Partner

8/10

Excellent

13 Feb 2026

Daniel

Room was great, bell boys were great, but if you’re not leaving the resort till afternoon you will be charged $150USD/bracelet to keep your privileges of the resort. If you don’t pay it you’re basically dead to everyone there except the bell boys. If you book 8 days you will only get 6 days of the resort. You lose a half day on check in and a half day on check out.

Business_and_leisure Partner

10/10

Exceptional

12 Feb 2026

anita

Staff were excellent! The room was clean and refreshed each evening.
The restaurant food was some of the best we’ve had at a resort in Mexico. Focus is in restaurants instead of buffet which is a huge improvement.

8/10

Excellent

11 Feb 2026

Eric

Rooms were good. Great experience.

Leisure Family

10/10

Exceptional

09 Feb 2026

Michelle Lynne

Beautiful property in a fantastic location. We had a wonderful ocean view suite on the top floor which was exactly what I asked for. It was in a quiet location and staff decorated it for my birthday. We really enjoyed watching whales all day and being able to snorkel right out front. Lots of fantastic food and the staff were as friendly and attentive.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Thomas

We had a great experience at the resort!
Great atmosphere and location on the beach!
Excellent food & drinks and an awesome staff!
Gracias to Francisco in The Peninsula and to Jorge and Carlos on the beach for helping make this trip a memorable one!

Leisure Family

10/10

Exceptional

09 Feb 2026

Abhishek

Awesome all inclusive

10/10

Exceptional

07 Feb 2026

Matthew F.

Our stay at the Grand Fiesta Americana was wonderful! The staff is exceptional. Our Villa was as far away from the main hotel but this was not a problem. You can request a ride or walk it in minutes. The pools are clean and inviting. The beach was great and snorkeling was awesome. Would recommend some water shoes as the sand is coarse and can hurt your feet after a while. The food and drink options were really good. We would definitely go back!

Leisure Family

10/10

Exceptional

07 Feb 2026

Angie

All staff was very welcoming. Resort was beautiful!

Leisure Friends

10/10

Exceptional

06 Feb 2026

Shawn

The overall experience was absolutely amazing

8/10

Excellent

06 Feb 2026

Kayla

Overall was a great all inclusive resort. We’ve stayed at grand fiesta in Cancun before so we wanted to check this one out in Cabo. Moving forward we will be choosing adults only just as a personal preference, but seems great for families. It was lowkey mon-wed, so highly recommend going towards the beginning of the week to avoid overcrowding at the pool snd beach. Huge resort so you have to be ok with walking a lot depending on where your room is located or relying on the shuttles service around the hotel. Staff were very friendly, except the young towel guys by the pool (young and immature, cussed at us in Spanish thinking we couldn’t understand him). Beach area is beautiful. Main downside was there were 2-3 weddings booked over the span of friday-Saturday which involved taking up half of the beach area. So many of the loungers were moved (or taken away) and overcrowded the other half of the beach to where all of the chairs were side by and nobody could find a spot to sit or get an umbrella (meanwhile the pool chairs are all taken up by people’s towels). So that was disappointing that paying customers have to suffer because of the weddings taking place there. We will unlikely book here again.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Luis Armando

Excellent

10/10

Exceptional

04 Feb 2026

Naxi

staff are very friendly

10/10

Exceptional

01 Feb 2026

MADDY

Great resort! Good vibes, good service! We felt safe and well cared for.

Leisure Family_with_children

10/10

Exceptional

30 Jan 2026

Marlene

Staff was very courteous, room was clean and food was excellent

10/10

Exceptional

29 Jan 2026

Oliver

5/5

Leisure Partner

10/10

Exceptional

27 Jan 2026

Elizabeth

Clean rooms, great food, nice staff. Beautiful grounds . Loved my stay and will return. Amazing hotel and vacation!! So many places to eat and tons of activities.

Leisure Family

8/10

Excellent

23 Jan 2026

Ryan

Good staff, clean rooms.

Leisure Partner

10/10

Exceptional

22 Jan 2026

James

The staff was top notch and so friendly. Food was excellent. Rooms are very clean with comfy beds.

Business_and_leisure

8/10

Excellent

19 Jan 2026

Robert Carl

The people were very nice, helpful and friendly. The
Room had not heated, and was was cold at night.
The view of the ocean was terrific. The food was a B minus.. most of the all inclusives have good to great buffets for breakfast. Lunch and dinner. This had an ok breakfast, no dinner so had to go to specialty restaurants which were good but not casual with very few American food choices.
Catalina the personal butler was excellent, Norberto at the Peninsula was outstanding. Nelson and Carlos were great waiters on the beach. Antonio was excellent at the club. Nadia saved our trip at the front desk.. she listened as well as the Bell Captain personally escorted us to the room.. Overall a B, It was nice to have a sports bar to watch the Packer game, We also enjoyed the spa would give the A minus. The staff overall was an A.
Robb and Sandie
Las Vegas,Nv

Leisure Partner

2/10

Poor

15 Jan 2026

Nadir

We stayed at Grand Fiesta for our honeymoon and, overall, the experience was just okay—unfortunately not enough for us to return.

On our second day, I got severe food poisoning after eating at the Italian restaurant. It was so severe that I could barely walk. The on-site doctor charged $300 USD just for a consultation, which felt excessive given the situation. During this time, I asked room service for something simple like a smoothie and was told they could not provide one. There were many promises made by staff throughout our stay that were never followed through on.

The room itself was very underwhelming and did not resemble the photos we selected online—it felt plain and lacked character. Considering this was our honeymoon, we were disappointed that there were no gestures, acknowledgments, or efforts made to make the stay feel special or to thank us for choosing this resort.

While the property itself is beautiful, the experience did not align with expectations of a five-star resort. Even basic necessities felt overpriced—the gift shop charging $50 USD for Benadryl was shocking.

Entertainment was also very subpar. The resort has a very mature crowd, with mostly older guests or young children, often with little in between. There were no standout events or engaging activities, and nothing that felt fun, modern, or honeymoon-appropriate.

To add to the frustration, our checkout time was noon, but our shuttle did not pick us up until 3:00 PM. We assumed we would be able to

Leisure Partner

10/10

Exceptional

15 Jan 2026

Carmelita Alvarado

Everything in this hotel was a great experience for us. Shout out to Enrique from Blu (dinner) and all staff from Blu. Armando from viña del mar (breakfast). Peninsula- Birria tacos amazing, Hugo from La taqueria, Elizabeth Nolasco, Nicole (Lobby), and amazing room service. We really enjoyed our stay there...thank you from the Gonzalez Family.

Leisure Family

4/10

Poor

15 Jan 2026

Sarah

- Pros: beautiful resort, friendly staff for the most part, good food and drinks, wine is not good but I kind of expected that; beach is right there and nice, pools are great, towels are available, service at pool and beach is great, plenty of beach chairs, golf carts taking you to your room etc are super fun especially for the kids and they’re always on time and barely ever a wait, fantastic breakfast buffet
- Cons: the amenities are dated, the timeshare lead person was too pushy (Hector was great though!), very long waits for check in and check out and staff wasn’t friendly for that part at all (didn’t even ask how our stay was etc), long waits at restaurants until someone takes your order.. but it’s vacation and not a problem.. the reason for my rating is because my husband and I both got food poisoning on day 3 and he on day 4.. we never left the resort and were somewhat careful (bottled water, etc) but somehow managed to get very very ill which ruined the rest of the trip and flight home; luckily our kids were spared so I believe the issue was either the ice in some of the drinks we had (I didn’t let our kids have any ice..) or some of the ceviche maybe which the kids also didn’t eat but who knows. Point is, for a 5 star trip that I paid a small fortune on for my husbands 40th bday, I’d expect to not get that sick; ;( We were having a great time until then

Leisure Family_with_children

10/10

Exceptional

10 Jan 2026

Mary

Spotless rooms and the employees at the resort were the best ever! The food was top notch. The view of the sea spectacular from our room. Pedro, Hugo, Brian, I wish I could remember more names. Everything from A to Z was perfect!

Leisure Friends

10/10

Exceptional

10 Jan 2026

William

Our free upgraded Ocean Front Villa was wonderful. The maids kept our villa spotless and refilled. Saff at this resort made the difference. Every employee was kind and would always say hi. Most have worked at the resort for many years. The breakfast buffet was wonderful with so many choices. The sit down breakfast restaurant was also very good.

Leisure Friends

10/10

Exceptional

09 Jan 2026

Matthew

Phenomenal resort, the food, the drinks, the atmosphere was great. Staff were very welcoming, and they made sure we had everything we needed! I could not recommend a better place in Cabo’s!!

8/10

Excellent

07 Jan 2026

Linda Sue

Great staff. Beautiful setting!

Leisure Family

10/10

Exceptional

07 Jan 2026

Maria

The staff members was attentive, friendly, and always willing to help and make you feel VIP!! The hotel room was very clean and well kept!! The variety of restaurants were excellent!!

Leisure Family

10/10

Exceptional

07 Jan 2026

Christine

Every thing was great except for the food which was average. Exceptions were The Grill for lunch and the Penninsula for dinner (Thai).

Leisure Family

10/10

Exceptional

04 Jan 2026

Garbo

Yes

6/10

Pleasant

03 Jan 2026

Mingyan

Front desk SUPER SUPER lost and slow

6/10

Pleasant

03 Jan 2026

David

This hotel needs a refresh and the food is not very good. The staff is very good and overall they were very kind and accommodating. Did I mention how bad the food was?

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Danielle

We had an amazing vacation. Only wish they had a buffet dinner (have little kids) and more night entertainment

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Luis

Room was amazing, the staff, food drinks high quality recommended it m..

Leisure Family

10/10

Exceptional

01 Jan 2026

Michelle Renee

Amazing staff!!!! They work super hard to make it a great experience. The food and drinks were awesome! They even give you a beer in a can and not watered down beer. I would go again!

Partner

8/10

Excellent

30 Dec 2025

Ainura

My husband and I stayed for 13 nights. I would give solid 8.5 out of 10.
The best-you can swim in the ocean, watch multiple times gray whales migration in December. No salespeople hustling you to buy local products.
Good-clean facilities, resort design, food, service.
Could improve-more lounge chairs by the pool and by the beach, more entertainment, small restaurants needs clean service in rush hours.(cutting corners especially seafood restaurant on the corner)

Leisure Partner

10/10

Exceptional

30 Dec 2025

Subhasis

Clean room. Housekeeping was great. Shuttle to lobby always available. Outdoor pool was clean and good for family fun. Food options at the pool side were good. Overall great experience.

Leisure Family

10/10

Exceptional

30 Dec 2025

Tracey

Most of the staff were terrific. Yami at the Grand Club pool and Catalina our concierge were outstanding.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Javier

Staff is just awesome

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Nikolas

All the staff were professional and great to deal with. Food was amazing - we especially enjoyed the Italian restaurant. Drinks were very good and all the bartenders were quick and knowledgeable. We had a small wedding there and they did a great job on everything, including a wonderful ceremony with perfect weather on the beach. Thanks to Diana, Diego, the DJ, and everyone else who was involved!

Our flight was delayed a few hours and they allowed us to check out of our rooms but keep our bracelets for some food and drinks while we waited on our rescheduled transportation to the airport. There were a few small children in our group so this was very appreciated as they would have had trouble sitting at the airport for 6+ hours if we had to leave right away.

Leisure Family_with_children

4/10

Poor

19 Dec 2025

Thuan

the support staff was lacking.

Leisure Family

10/10

Exceptional

18 Dec 2025

Krystian Scott Luis Jimenez

Yes

8/10

Excellent

16 Dec 2025

Clifford

Had a great stay but the air conditioner and fan was very loud

10/10

Exceptional

15 Dec 2025

Robert Alan

The resort was well staffed, immaculate and the food was exceptional.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Laurie

Everything about our stay at grand fiesta was easy and comfortable. Check in and check out were quick and no surprises, the staff were incredible and always helpful, and the resort is well kept.
Rooms are very comfortable and clean. The location of the resort although a bit of a drive from the airport is worth it. The beach is private to no vendors and always a place to see the ocean. This was our first time in los Cabos and it was fantastic.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Philip

Great staff, atmosphere. Food was surprisingly very good with the exception of the La Bodega which was an extreme disappointment
especially with the upgrade charge.
Everything else was amazing and would recomend this to anyone

Leisure Partner

10/10

Exceptional

09 Dec 2025

Aaron

Friendly staff and great food!

Leisure Family

10/10

Exceptional

08 Dec 2025

Geraldine

Rooms were clean and room service was efficient

6/10

Pleasant

08 Dec 2025

Shabbir

Only shortcoming lots of waiting time when checked in and lots of waiting time every day for dinner as they have only reservations restaurants .

Spot activities are very less !

Business_and_leisure Family_with_children

8/10

Excellent

06 Dec 2025

Yuliya

I spent five nights at Grand Fiesta Americana, and overall it was a good vacation. I loved that we could swim in the sea and enjoy the beach — that was a highlight. The staff were friendly and worked hard, though service often felt inconsistent with delays that made it harder to fully relax. My room was a bit outdated: the balcony was so small I never used it, especially since I’m used to larger balconies with hammocks or lounge chairs at other resorts, the fixtures were kind of outdated throughout and thr bathroom was dated as well. The food was all right, and it was nice to have five restaurants on site, but I would’ve loved more vegetable options. Overall, the dining was just OK — not the five‑star quality I expected. For a hotel marketed as five stars, I was hoping for more from both the room and the food.

Leisure Family

10/10

Exceptional

05 Dec 2025

Jooyeon

Friendly staffs, clean rooms.

Leisure Family

10/10

Exceptional

05 Dec 2025

Vanessa

Staff is the star of the show at this property people are warm friendly and ready to help you with anything the food was great and the variety is endless for the all inclusive plan. I definitely will be back.

Leisure Partner

6/10

Pleasant

04 Dec 2025

Manan

Room was not clean

Leisure Family_with_children

4/10

Poor

01 Dec 2025

Muriel

We have stayed at this resort 3 times, loved it... But WOW did this stay open our eyes, the breakfast buffet over the peninsula is no longer there, that was an incredible way to start the day, but now it is in the 3rd floor, that is completely packed, crowded inside and so many people crowding over food, picking it up with there hands, even our server was right in front of us picking his nose!!!! The rooms were not as clean as previous, the staff that was ample was hardly there, the staff was always prompt and right on top of things, we had to ask for drinks several times, and even one time we were completely done with our meal before we received a sprite and apple juice! The servers rolled their eyes and were just rude! We were bombarded about going to a breakfast to join the club points, they repeatedly called our room starting at 7am to come to breakfast for the presentation, they will not take no for an answer. The staff at the front for the Spa was rude and the facial was subpar at best. The best part was the couples massage. The massage therapists were great! The food quality has went way down, the floor in blu was so dirty, i don't think the grout has been cleaned in years, the pools were slimy, and the quality from years past of being such a hospital and luxurious resort is a thing of the past, such a shame. Rosoto was excellent. You pay this kind of money and expect much more. Very Disappointing. We will not be returning.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Michelle Rita

Clean room, staff was amazing food is excellent

Leisure Partner

10/10

Exceptional

30 Nov 2025

John

Getting a chair by the pool near the beach was perfect. And Eduardo took care of us with the best service ever. Thank you very much everyone at the hotel who works so hard to make it a pleasant experience.

Leisure Family

10/10

Exceptional

29 Nov 2025

Erin

Staff were always extremely nice, helpful, and attentive. This place has some of the best all-inclusive food that we've been to, and there's so much variety of what to eat you never get bored of it!

Leisure Family

10/10

Exceptional

29 Nov 2025

Evan

Loved it!

8/10

Excellent

26 Nov 2025

jacqueline

Food at the restaurants was great!!

Leisure Family

10/10

Exceptional

26 Nov 2025

Gene

The food and staff are excellent at this hotel. Lots of choices at restaurants and great bar service. Room cleaned daily a bonus. Only downside is that this is a family oriented resort so be prepared for lots of children. Otherwise we’d definitely come back.

10/10

Exceptional

24 Nov 2025

mi ran

Excellent!!!!

10/10

Exceptional

22 Nov 2025

Robert

Beautiful property in gorgeous Cabo Del Sol neighborhood. Very secure with great facilities, food, drinks, and service. Wonderful suite with a tremendous view of the sea. We had a great ten night stay.

Leisure Family

10/10

Exceptional

21 Nov 2025

Denise

The room was spotless and the cleaning staff meticulous. Rooms were cleaned twice a day.
The staff were extremely courteous to a fault. They were super attentive and helpful. The resort property itself was beautiful and spacious. Had no problems finding beach loungers or getting into the restaurants. Wedding planners were outstanding too.

Leisure Family

10/10

Exceptional

11 Nov 2025

Denise

Clean rooms and staff were awesome and friendly!

Leisure Partner

10/10

Exceptional

06 Nov 2025

Josephine

Nichol was fanatic and so was our waiter by the pool Rico, I had medical issues they accommodated us with care.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Edgar

Al good

Leisure Family

10/10

Exceptional

02 Nov 2025

Hendrik Arthur

The room was clean and comfortable, and the food was excellent. All of the staff were very friendly and helpful, and provided great service. Standout staff included Francisco at the poolside bar, Alina, Martin, and Raul from Peninsula, as well as Salvador and Neftali from La Mexicana. This was my second visit, and i will definitely be back.

Leisure Self

10/10

Exceptional

02 Nov 2025

Craig William

Excellent staff and really good food. Love having 24/7 room service.

Leisure Partner

8/10

Excellent

29 Oct 2025

Angelica

We lived the hotel, the pool entertaining team was great, food was delicious and many options to chose from, we had an issue with noice and the staff did nothing to resolve the issue until the third complaint.

Leisure Family_with_children

8/10

Excellent

29 Oct 2025

Harmeet

Food was 10/10

Leisure Partner

10/10

Exceptional

25 Oct 2025

Cheryl

Grounds were amazing. Every morning it was pristine. Staff was friendly and helpful.
The Italian restaurant was the best with a beautiful view and great food.

Leisure Friends

10/10

Exceptional

24 Oct 2025

Jeff

This was our second time in Cabo but first time at this resort. We really enjoyed our stay at this location. The place was not crowded. We were always able to get chairs at the pool. It was lovely to be able to go onto the beach and actually be able to go into the water. The water was so clear you could see fish when you were just standing at your ankles. The wait staff were all so friendly. We had Oscar on our last two days, and he was so attentive. He brought us fun drinks and always checked on us. I loved the water activities. I did water aerobics, water zumba, and paddle yoga (my fav). The food choices were excellent. We tried all the restaurants except the one that required a fee. The food was fresh and very tasty. If you are lucky, you can catch the falcon and its handler as they check the property each morning. That was such a cool site. Everyone was so friendly and always able to answer a question or direct you. There is a medic lifeguard, tons of security, and so many staff that were always busy making the place look clean and beautiful. We loved the infinity pools and taking our drinks to the edge to sip while we floated and enjoyed the views. We brought our own floaties which made the pool very relaxing. My only negative was that we were required to confirm our return transportation within 24 hours of arrival, in person, even though it was already paid for. That was just a ploy to try to sell us day excursions. Highly recommend this place.

Leisure Family

10/10

Exceptional

24 Oct 2025

john g

Travelled with baby. Staff very friendly and accommodating to families. Safe and quiet. Great views. Baby friendly shallow area of pool was great.

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Kim

Staff is amazing. The villa rooms are so nice!

10/10

Exceptional

20 Oct 2025

Vanessa

Everything was terrific!

4/10

Poor

20 Oct 2025

DANA

Booked a room with a double bed and was unaware. They would not upgrade to a King bed without a $600 charge. Front desk check in man stated, “ you just book things and pay for them and don’t pay attention.” He Truly embarrassed me at the front desk.
Limited dining options and times. Only a breakfast buffet and all other food must be served to you, so you sit and wait for service at the restaurants. You can’t stop for desserts or snacks, and we paid for all inclusive. It all has to be served to you with staff that seem to expect gratuity every time. Hotel was clean and pretty but probably won’t be back

Leisure Partner

10/10

Exceptional

19 Oct 2025

Louis Ramiro

Beautiful property and amazing service! Loved our time there as a family. Great food options for adults and kids. Customer service was exceptional at every level. From cart drivers to waitresses to management. We will come back again.

Leisure Family

10/10

Exceptional

18 Oct 2025

Glen

Staff were b