Name: Riu Santa Fe - All Inclusive
Address: Camino Viejo A San Jose, Cabo San Lucas, 23410, MX

Riu Santa Fe - All Inclusive

Los Cabos · Mexico

Camino Viejo A San JoseView location

100 reviews shown

10/10

Exceptional

21 Jul 2026

Bianca

Pool

Family_with_children

10/10

Exceptional

21 Jul 2026

Roberto

Our room was really clean, and the staff very helpful.

Family_with_children

6/10

Pleasant

21 Jul 2026

Felipe

food was NOT good at all

10/10

Exceptional

20 Jul 2026

Brayan

Extremely clean property. The staff were super friendly and made sure all your needs were always met. Would definitely recommend.

Friends

10/10

Exceptional

20 Jul 2026

Sandra

Really enjoyed my time at this place. Great amenities and plentiful of activities during my stay. Definitely recommend!!

Friends

6/10

Pleasant

20 Jul 2026

Fernando

Our room was clean, the grounds are OKAY, the staff isnt rude but aren’t nice either. The food was the worst part and the check in was horrible as well. The theme parties are fun though.

Partner

8/10

Excellent

20 Jul 2026

Madhuri

loved everything about this resort. We had a great vacation with beautiful memories.

Friends

10/10

Exceptional

20 Jul 2026

Virginia

everything is really good, We love the food and entertainment 😍

Family_with_children

10/10

Exceptional

20 Jul 2026

Denia Jacuinde

Staff was very friendly and very attentive!

Friends

4/10

Poor

20 Jul 2026

Paola

They don’t have good customer service. Rude and mean staff

Family_with_children

2/10

Poor

20 Jul 2026

Andrea

Terrible food and drinks. Limited ice machines. Food was always running low at all restaurants. I dont recommend for families.

Family_with_children

4/10

Poor

19 Jul 2026

Devang Girish

Rooms had issues. There were Roaches and flies in the rooms. Had call someone couple if times. Even after complaining to the main desk they did not even bother to change our room.

Family_with_children

6/10

Pleasant

19 Jul 2026

Allyssa Valdez

Good

Friends

10/10

Exceptional

19 Jul 2026

Henry

Great place to stay! Highly recommended 100

Partner

10/10

Exceptional

19 Jul 2026

Ricky

Perfect for family and those who likes to party

Family_with_children

4/10

Poor

19 Jul 2026

Bonnie A-kem

AC is not cold , room had a lot of mosquitos, not too much choices of food. Pool close too early!

Family_with_children

8/10

Excellent

18 Jul 2026

Patricia

I chose this place, because the pool was so big n pretty.. they close it at 8 :( one day they evacuated one whole side for the rest of the day, apparently someone had too much to drink they had to clean & treat the pool. Our phone didnt work the whole week.. they have different parties foing almost everyday.. buffet was cool alot of variety of food daily.

Family

6/10

Pleasant

18 Jul 2026

Laurese

Rooms are outdated and beds are very uncomfortable. Couches the rooms are also stained and worn down.
Pools were wonderful and so was the staff! Moses who runs the Ruifit programs was great and made the light work out fun for all! The gym is very small and was crowded when about 12 people were there.
Food was better than expected and I would rate it more highly than some other all-inclusives we’ve stayed at.
The nightly entertainment was good. I was pretty surprised when a stripper pole was put out - not exactly my idea of family friendly. That show could have come with a bit of a warning .. like mature audience only. Otherwise, great stay!

Family_with_children

8/10

Excellent

18 Jul 2026

Elizabeth

Quiero destacar muchas cosas excelentes. La comida fue deliciosa, el personal brindó un servicio excelente y el concepto del hotel me encantó. Las fiestas fueron súper buenas y el ambiente muy acogedor. Las habitaciones eran cómodas y se limpiaban diariamente. La vista hacia los arcos es preciosa, y disfruté especialmente las piscinas con barra.

Durante las noches, los huéspedes se reunían en la placita y algunas veces había espectáculos, lo cual creaba un ambiente muy agradable y entretenido. También realicé excursiones privadas y disfruté mucho la experiencia.

La verdad es que el hotel me encantó y tiene muchísimo potencial. Si mejoran la carretera de acceso, la apariencia de la entrada, el mantenimiento de las piscinas y, especialmente, solucionan el problema del olor a aguaEn general, mi experiencia en el hotel fue muy buena, aunque hay algunos aspectos importantes que deberían mejorar.

La carretera de acceso se encontraba en muy mal estado y la entrada del hotel no me pareció bonita ni causó una buena primera impresión. El mayor inconveniente fue el fuerte olor a aguas negras que llegaba hasta mi habitación y que también se percibía en algunas áreas comunes. Para mí, este olor fue muy desagradable y afectó bastante mi estadía.

Aunque las piscinas se veían muy limpias y cristalinas, al entrar al agua sentía la piel pegajosa y el piso un poco pegajo, por lo que considero que deberían revisar con más cuidado el mantenimiento y el tratamiento del agua.

6/10

Pleasant

18 Jul 2026

Melissa

Needs better food options. Needs a variety of drinks for children. Poorly staffed

Family_with_children

10/10

Exceptional

18 Jul 2026

Robin

Great resort. Well maintained, friendly staff, amazing food. Be prepared to walk as it's a large resort.

Family_with_children

2/10

Poor

18 Jul 2026

Marlon Luciano Vazquez

Our stay at RIU Santa Fe was extremely disappointing. During our visit, my girlfriend and I became sick after eating food that appeared undercooked. We also found cockroaches in our room and noticed trash left in common areas, creating unpleasant odors throughout parts of the resort.

When we brought these concerns to management, we felt our complaints were not handled professionally. Instead of working to resolve the issues, we felt disrespected during our interaction and were ultimately asked to leave the property.

Overall, our experience was far below what we expected from an all-inclusive resort. Based on our stay, we cannot recommend RIU Santa Fe due to the food quality, cleanliness, and customer service we experienced. There’s more I would like to add but due to Expedias minimum words I couldn’t add the full story but I hope this helps to anyone wanting to visit this place it’s HORRIBLE.

Partner

8/10

Excellent

18 Jul 2026

Mary

We enjoyed our stay

Friends

10/10

Exceptional

18 Jul 2026

Shadana

Our stay at Riu was excellent. What a great hotel. It has entertainment and activities for all ages. The food was great, the views of the beach was beautiful. The prompt is well maintained and the staff was really friendly. I would definitely visit again.

Family_with_children

10/10

Exceptional

18 Jul 2026

Laurel

Very clean resort; the staff is very friendly. The buffet and restaurants are very good. My family and I had a great experience and can’t wait to come back again. We enjoyed our stay to the max.

Family_with_children

10/10

Exceptional

17 Jul 2026

Estela

La comida jiji

Family

4/10

Poor

17 Jul 2026

Pedro Euliser

Te atienden terrible instalaciones les falta mucho mantenimiento

Family_with_children

8/10

Excellent

17 Jul 2026

Jose

So many things to do, lots of food

10/10

Exceptional

17 Jul 2026

Johnnie

Very good place to be

2/10

Poor

17 Jul 2026

Alberto

Not a good experience overall

Family_with_children

10/10

Exceptional

17 Jul 2026

Olga l

Very good

Family_with_children

8/10

Excellent

17 Jul 2026

Maria R

Room had no water, called for some and it never came had to go get some myself

Friends

10/10

Exceptional

16 Jul 2026

Ben Willie

Rent a car and go see other beaches.

8/10

Excellent

16 Jul 2026

Jim

I thought it was a nice resort, a little too many buffet style restaurants, the beds were a little hard, but they did fix it with a mattress pad, the one thing I didn’t like is that when I want to just kick back in the room there were no English TV channels, every once in a while you might find a English show but very few, They also advertise room service, but I was later told that I was only at the Cabo location, all in all the staff was friendly and helpful and it was a clean resort

Partner

10/10

Exceptional

16 Jul 2026

Anthony

We had a wonderful time our first time out of the country together and the resort was amazing! We enjoyed our stay

Partner

10/10

Exceptional

16 Jul 2026

Tonya

The room was clean, AC worked great, always had clean pool towels, food was great, even my picky eaters loved all the options. Very organized resort, definitely would go back

Family

10/10

Exceptional

16 Jul 2026

Vahid

I loved their staff, foods, parties, services

Family_with_children

4/10

Poor

16 Jul 2026

Alaina

Unfortunately the room upon checkin was not cleaned well and I had to ask for them to reclean. There was food on the walls and a large unusual stain on the ceiling. I did like the size of the rooms and bathroom size. I wish they had elevators as it was a lot to carry bags up three flights of stairs. I was disappointed when asking for a bellman to get our bags that they did not bring the cart up to our floor using the service elevator so we ended up carrying our own bags down the stairs which defeated the purpose of asking for a bellman. The food was okay at the resort and the drinks were not great quality. I think the potential is there to be a better resort but they need to work on their service and amenities a little more.

Family_with_children

10/10

Exceptional

16 Jul 2026

Juan Carlos

Very nice and beautiful place, the staff was always helpful, nice and helpful.
Definitely will be coming back!

Family_with_children

2/10

Poor

16 Jul 2026

Daniel

We had to check out after our first night and book a different hotel the service and rooms where horrible they upon arriving some drunk guy wanted to fight us this was the most horrible thing experience ever

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Josefina Gonzalez

Me gusto todo el servicio las habitaciones muy limpias la comida muy buena el vuelo perfecto espero el regreso a casa sea igual gracias !!!!!

Friends

10/10

Exceptional

16 Jul 2026

Karina

Traveled with family for my 50th B-Day, it was 17 of us. The all-inclusive was convenient, we met for breakfast, lunch and dinner at the various restaurant options, The pool was excellent and the pool activities was a plus. The entertainment was good.

Family_with_children

10/10

Exceptional

16 Jul 2026

Gabriel

Todo esta muy bien el hotel tiene de todo

Family

10/10

Exceptional

15 Jul 2026

Cruz Nicolas Wall

Clean rom

Family_with_children

10/10

Exceptional

15 Jul 2026

Nelva

Kenya, Sergio, and Issac were some of the great staff we met! So many activities going on and other guest who were collaborative in making this a memorable trip. Looking forward to returning due to the amenities, activities, location, and staff. Evenings was fun for families who can’t participate in some of the adult activities.

Family_with_children

8/10

Excellent

15 Jul 2026

Angel

Very extensive grounds, with several pools, including pool bars and infinity pools. Also, the theme parties were wild!

Family_with_children

10/10

Exceptional

15 Jul 2026

Roy

N/a

Friends

10/10

Exceptional

15 Jul 2026

Regina

You NEED to go if you’re young and like to party, I fricking love cabo.

Friends

10/10

Exceptional

15 Jul 2026

Robert S

This was my first trip in an all-inclusive resort and it was fantastic. The room was

10/10

Exceptional

15 Jul 2026

Gwen Michelle

The property was well maintained and clean. My room was cleaned when requested.
I broke a glass in my room and informed the front desk early in the morning and when I got back after being out for the day. Floor was swept and mopped. Very professional.

Friends

2/10

Poor

15 Jul 2026

Maria

Expedia people were no help

Family

10/10

Exceptional

15 Jul 2026

Starr

This was a very nice place to stay, food could have been better, but overall I had a great experience

Family

10/10

Exceptional

15 Jul 2026

Rose Emelienne Cultura

Exceptional experience. Please add body lotion to the toiletries

Family

2/10

Poor

15 Jul 2026

David

I’m not a typical “review guy” but this one was so comically bad it’s hard not to say anything. I got bed bugs from the room from head to toe. Not a bite here and there but ALL OVER. I brought this to the staff who came and confirmed it was bed bugs and moved to me another room. Then, when I asked about a refund considering the infestation, they said that because I brought this to their attention after 2 nights instead of after the first night that I must be up to something.
Why would I endure another night of bites had I noticed after the first? Makes zero sense.

Also something to note is that they said that they had to check the room they were moving me to for bed bugs because finding bugs in the replacement room “happens more than you think”……a hilarious statement.

The food was truly horrendous but our server Leticia made everything better.

The pools by the ocean are great.

Friends

8/10

Excellent

15 Jul 2026

IOANA GABRIELA

Bummed about the beach , loved the pool and the food

Family_with_children

8/10

Excellent

14 Jul 2026

Parker

Intense party atmosphere

Friends

8/10

Excellent

14 Jul 2026

Natalia Mendez

Good

Friends

10/10

Exceptional

14 Jul 2026

Diana

I really understand why people complain about this resort .. I just came back and can’t wait to go back

Partner

8/10

Excellent

14 Jul 2026

Jade

This is our second visit to RIU Santa Fe. We enjoyed the property the landscape was lovely. We spent a lot of time in the adult pool. The food was just ok. It was hard to get eggs because of long lines and long waits. The ribeye at the steakhouse was really good. We went to the jungle pool party had a great time. We would stay here again

Family

4/10

Poor

14 Jul 2026

chris

Food is horrible at the resort had a overly intoxicated gas banging on our door for 15 minutes thinking it was their room took forever for security to come. This happened at 3 AM. I will not be returning to this resort. The staff did nothing.

Friends

10/10

Exceptional

14 Jul 2026

Whitney Danielle

Nice hotel, clean, fun, just wish the pools stayed open later

Friends

10/10

Exceptional

14 Jul 2026

KYUNG HOON

Clean, spacious rooms. Fresh food, big selection. Great stay for the price, no complaints.

Family_with_children

2/10

Poor

14 Jul 2026

Luis Antonio Herrera

This will be our first time visiting Cabo San Lucas in the past week have always aimed for puerto Vallarta this time we wanted to try something new . I should have done better research on this resort for me and my family . The food was terrible absolutely no taste whatsoever and seemed like the only place we could eat was at the buffet because everything else was a wait . We stayed in the back building in the 3 floor absolutely ridiculous also the pool was very cloudy and drunk people everywhere the room itself was not modern or super clean the shower was very dirty in the corners with mold and towels smelled humid also downfall this resort does not have room service. One afternoon we decided to go upstairs to our room to rest and they opened the door when we were taking a nap it was absolutely terrible will NEVER BE BACK

Family_with_children

10/10

Exceptional

13 Jul 2026

PRIYANKABEN BHUPENDRAKUMAR

Good everything

Friends

4/10

Poor

13 Jul 2026

NILKUMAR

Room bed sheets was dirty and after two of stay needs to change the room to different one due to leaks and another room had a lot of mosquitos

Family

6/10

Pleasant

13 Jul 2026

Collins

It is an immaculately maintained property with well kept landscapes and sparkling pools. We didn’t meet a staff member who wasn’t ultra pleasant and extremely helpful. There are all kinds of fun activities for every age group. The only “big” problem was the food. The buffet lacked visual appeal and many of the dishes were unappetizing and lukewarm warm. Even the food at the theme restaurant was less than mediocre. We actually got up and left after the first bite only to do a repeat at the equally disappointing buffet.

Family

10/10

Exceptional

13 Jul 2026

Seyedmehran

Weather in early July was hot. Water was warm. Most of the time except mid-days there was a gentle breeze. Night time , weather was so nice. Sea was a little bit angry with big waves during the day. Rooms were clean and well-equipped with AC. Night's shows for kids and adults were so enjoyable. Fun team were so professional and brought lots of fun for kids. Variety of different foods in different restaurants. Limited food option for kids though. Most of Restaurant's staffs were helpful in early hours but if you are late they were not helping you properly. MAYBE THEY WERE TOO TIRED.Bar staffs were so helpful and smiling all day. As a father I could not get a good feeling to pass by my kid from the adult pool to reach to the beach. A bit long check-in line but easy check-out. Beach is dangerous to swim... DO not try to step into the water at all.

Family_with_children

8/10

Excellent

13 Jul 2026

Serafin

meseros/a muy atentos

Friends

8/10

Excellent

13 Jul 2026

Carmon

The resort is nice...our room was very clean and housekeeping kept it clean daily with fresh towels and we had a nice mini bar in the room also. The pool parties are very fun with lots of daily activities with plenty of bar service! The Dislikes: how can you have 3 level rooms with no elevators!!!! Absolutely insane in today's culture!! Having to walk those stairs everyday was unbearable! Also you need to incorporate more al carte restaurants instead of having just buffets! The food and restaurants only get 2 stars....need better variety. The last complaint will be the overpriced spa...my husband and I love to get massages!! I was expecting to pay between 100-125 for 60 minutes...but 225 for 80 minutes is absurd!! So we didn't get to book a massage which was disappointing!! That resort credit is a joke....that's where you should really give a discount to guests...maybe a two for one...or 30 to 40 percent off the spa or even to buy souvenirs in the gift shop. But overall the resort was worth the price. We had a Great time!!

Partner

8/10

Excellent

13 Jul 2026

Kylie Noelle

The only complaints I had was the service was sometimes slow and I wished the water aerobics and other activities were at the fun adult pool by the beach with the swim up bar. I loved everything else!!

Friends

6/10

Pleasant

13 Jul 2026

Andy

Rooms were clean property was well maintained staff however were very unhelpful very few were friendly and welcoming other then that no complaints as far as food there were lots of options pools were well kept

Partner

10/10

Exceptional

13 Jul 2026

Bryan

Good

Partner

10/10

Exceptional

13 Jul 2026

Gabriel

Love the resort

8/10

Excellent

13 Jul 2026

Esmeralda

Rooms need to be cleaned better and maintained

Partner

6/10

Pleasant

12 Jul 2026

cesar

We recently stayed at the Riu Santa Fe, and overall we had a great experience. The resort is beautiful, the food was good, and once we arrived, everything went smoothly.
My only complaint was the lack of communication before our trip. We were traveling as a family of five (two adults and three teenagers) and had booked two rooms. I wanted to request that our rooms be close together or at least on the same floor.
Since we booked through Expedia, the hotel initially told us they couldn't assist directly and asked us to contact them through the Expedia app. Unfortunately, I never received a response. I called the hotel again and was transferred to another department, where I was given an email address that turned out to be incorrect. After finding the correct email through Expedia, I sent another request but still didn't receive a reply. When I followed up by phone, I was told to email them and wait, but then I was also told they don't respond to emails, which was very frustrating.
Fortunately, when we arrived, everything had already been arranged, and our room request had been accommodated. We truly appreciated that. My suggestion is simply to improve communication. Even a brief response letting guests know that the hotel would do its best to accommodate requests would go a long way and prevent guests from feeling like they're being ignored.
Aside from that issue, we had a wonderful stay and would definitely consider returning.

10/10

Exceptional

12 Jul 2026

Yassine

Honestly, you have to visit this place! I’m already going back next week. I’m addicted to this hotel the atmosphere is amazing, everything is clean, and I had such a great time. I can’t wait to come back!

Family_with_children

10/10

Exceptional

12 Jul 2026

Donnell

Didn't like climbing 3 floors of stairs to get to room

Family

8/10

Excellent

11 Jul 2026

Yamni Alvarez

Las piscinas cierran muy temprano

Partner

10/10

Exceptional

11 Jul 2026

Alfia

We love this hotel, everything was amazing. We want stay there all life.

Family_with_children

10/10

Exceptional

11 Jul 2026

Carlos

Beautiful view excellent location

Friends

10/10

Exceptional

11 Jul 2026

Richard

Great property

Partner

10/10

Exceptional

11 Jul 2026

Rafael

Sante Fe always delivers! The staff remembered us from our last visit in 2024. We will be back.

Family_with_children

10/10

Exceptional

11 Jul 2026

Justin Malik

Everything was great

Partner

10/10

Exceptional

11 Jul 2026

Maria Guadalupe

All was great overall. The only callout would be to come prepared to walk! The restaurants, pools and beach were pretty far from our room. There’s also no elevators so you have to drag your luggage up 2 or 3 flights of stairs. We didn’t ask for help since we only 1 carryon bag but I can imagine it being difficult if you have more luggage.

Partner

6/10

Pleasant

11 Jul 2026

Demetrius

This is a good base of operations. The all inclusive food isn't bad or great - however will serve as a good back-up in case you don't want to go out. This is def a “party” resort - if you are looking avoid screams of “shots”, the palace next door is a better bet.

There maybe a lost drunk who knocks on your door in the middle of the night ( happened at my sisters room ).

All the pools are relatively warm. The staff are really great however - loved that.

Family

10/10

Exceptional

11 Jul 2026

Maria E

The food was delicious! There was a variety of restaurants! The pools and the property was very clean. The staff were friendly and ready to help.

Family_with_children

10/10

Exceptional

11 Jul 2026

Jesus

Very clean,staff is extremely helpful and kind. Property is huge with lots of entertainment options for the whole family. If you like to party and have fun this place has it all. Food options are great and delicious.

Family_with_children

2/10

Poor

11 Jul 2026

Maria E

Dont go ti this resort because they don have control kind people go in and stolen things and amenaza give money because they re belong firm the cartel, it’s really very scare and the management didn’t care

Family_with_children

10/10

Exceptional

10 Jul 2026

Petra

Food drinks place excellent

Partner

10/10

Exceptional

10 Jul 2026

Bernardo Castaneda

Very clean. Staff were super nice!

Family_with_children

8/10

Excellent

10 Jul 2026

Carmen Sulema

Very good

Family_with_children

10/10

Exceptional

10 Jul 2026

Ajan

Great

Friends

10/10

Exceptional

10 Jul 2026

Johan Ismael

Thanks!

Partner

10/10

Exceptional

10 Jul 2026

Sandra

Good place to vacations

Friends

8/10

Excellent

10 Jul 2026

Carmen E.

The resort is beautiful and is kept pretty clean. Employees are very nice and attentive (so pls tip them) Breakfast buffet was pretty good/lunch buffet was ok/tiki tacos were good/dinner was good too. If you want to go to the steakhouse you have to start making a line by 530pm (they only take so many people per night) the club played good music. We mainly stayed at the pools that face the ocean. One pool is for adults only but the music was mid...the middle pool played better music....lol but the bartender were great! Overall I had a good time and would recommend it.

Partner

10/10

Exceptional

09 Jul 2026

Nisar

It was really fun. Only thing I disliked is the pool closing at 6. But that’s a riu standard that I wished changes!

Family

10/10

Exceptional

09 Jul 2026

Ruth

Staff was very friendly and always on top of everything.

Family_with_children

10/10

Exceptional

09 Jul 2026

Ismael

Great property and lots of fun at the Riu Parties

Partner

10/10

Exceptional

09 Jul 2026

francisco

No elevators!

Family_with_children

2/10

Poor

09 Jul 2026

ROGER

This Riu is definitely not worth the cost food subpar rooms air conditioning are set at 75 to 80 in the rooms no elevators if you have the 3rd 4th or 5th floor the drinks are all tequila no top shelf alcohol everything shuts down at 8pm. Pools entertainment food service every thing would not recommend at all even if it was free.

Partner