Name: Riu Palace Cabo San Lucas - All Inclusive
Address: Camino Viejo a San Jose del Cabo, Cabo San Lucas, 23453, MX

8/10

Excellent

18 Jul 2026

Houda Jay

I had a wonderful stay at the Riu hotel in cabo san lucas. Everything was excellent. The pools were beautiful, clean, and well maintained. My room was very comfortable, and the view was amazing.
The only thing I didn't enjoy was the food. The buffet was very repetitive, with many of the same dishes served every day. I also think the restaurants could offer more variety. It would be great if they changed the buffet menu more often and added more options to the restaurant menus.
Overall, I had a great experience, and I would definitely recommend this hotel.

Family_with_children

10/10

Exceptional

17 Jul 2026

Nestor A

The workers friendliness are the best part of the hotel

Partner

10/10

Exceptional

17 Jul 2026

diego

Todo la propiedad está perfecta recomendada al 100%

Family_with_children

2/10

Poor

17 Jul 2026

Tracy

Friendly staff, nice pools

Business Family_with_children

8/10

Excellent

16 Jul 2026

Thuy

Everything is alright. The Japanese restaurant food was okay only. Crystal is good. The bad thing is you can’t book uber picking you at your hotel. You have to use their own vendor which is much more expensive if you travel outside a lot. Almost 4 times Uber price.

Family_with_children

10/10

Exceptional

16 Jul 2026

Regina Marie

I loved how everyone one was very friendly and helpful!! I don’t really speak a lot of Spanish and it was nice to hear that they were able to speak English

Partner

10/10

Exceptional

16 Jul 2026

Soheila

I have very good experience with the hotel and staff very clean rooms and very helpful staff.

Friends

10/10

Exceptional

16 Jul 2026

Colleen Jane Winona

They had everything you never needed or wanted to leave.

Family_with_children

8/10

Excellent

16 Jul 2026

Susan

The hotel grounds and view of the ocean are beautiful. La Ventana lobby bar is very elegant and classy. For an all-inclusive resort, the food was quite good, much better than other all-inclusives I have been to. The only complaint I have about this hotel is that the rooms are a little dated and housekeeping did not restock coffee or waters and I had to request them several times. It was nice being able to access the. Riu Baha next door. It is adults only and a little more hopping. Overall it was a great stay and I would return. The views really don’t get any better. They just need to update the rooms.

Family

10/10

Exceptional

15 Jul 2026

Rebeca

Nice hotel

Friends

10/10

Exceptional

15 Jul 2026

Christina

We stayed at the Riu for my bachelorette party in late May. We were a larger group and every single girl had an amazing time. The Riu staff was AMAZING and the resort was beautiful! The resort was clean, our rooms were clean and well stocked. We really enjoyed the buffet and food stands. The restaurants were okay. The pool parties were a blast! We will definitely be visiting again soon.

Friends

10/10

Exceptional

15 Jul 2026

Casey

This resort had every thing we needed. It was great! The staff was very attentive and helpful. The wait staff was amazing. The only thing that could be better is our shower head leaked while on, the mirror looked dirty because it had so many scuffs and the tiles were falling off in the swimming pool. None of this was a big bother to us but it could use some attention. Overall we loved the Riu properties!

Family

8/10

Excellent

14 Jul 2026

Carmen

I reserved a Jr suite and was old looking and bathroom walls had stains and mold. The wall electrical plugs and a/c were not working. I upgraded my room and had to check out the next day to check in again to the new room. I had to wait until 3:00pm to be able to go back to my room. There was no exception even though I was there since the day before. The staff member whom I checked out and checked in wasn’t helpful at all. I explain everything that was wrong with the room and didn’t care nor apologized for the inconvenience on behalf of Riu. It was so hot and my family was so tired and they didn’t care. The new room the a/c was working so as the electrical plugs, but bathroom walls were stained and moldy. This is the 4th time I stay at Riu Palace and was very satisfied, but this time I was disappointed with how poorly showers are clean and front counter staff attention, help, and support to customers. I think is time for my family to stay at a different hotel next time we visit Cabo.

Friends

8/10

Excellent

14 Jul 2026

Monica Ana

Very nice and big property. Pool entertainment was good

Family

6/10

Pleasant

14 Jul 2026

Alexandru

Checking staff very slow and not helpful. (40 min checking with 3 families only ion front of us). No luggage service or luggage cart, expect to troll the luggage's across a long property on different levels).
Restaurants ore OKish, although the open buffet it seems to be the greatest within all. Also the only place where the staff is super friendly, professional and helpful.
Very limited to non existing activities at hotel. The famous RIU party are not available to any teenagers, but than again probably not the best idea to take teenagers to a \"spring brake\" alcohol fueled party.
Other than the main bar, the rest of drinks are mediocre. Any pool service takes forever, i think the fastest one was 30 min.
Entertainment very mediocre, although the circus night was entertaining. The rest of 7 night, nah.
The only climate controlled areas are the rooms and restaurants, the rest it is open and sunny, I was OK with it, but be ready for being hot.
Rooms' view is something to complain about, most of quiet once are no view or partial view. The ones with view are generally towards the theater area, and smoking area.
Overall, from property, amenities, restaurants, staff, I had very hard time to believe this was close to 5 stars hotel. Actually i had to google it to make sure that really it is advertised as such. All the perks advertised on Expedia, resort credit, shuttle transfer etc. non existing.
For me this was once and done... good luck.

Family_with_children

2/10

Poor

13 Jul 2026

Jean Francois

Nourriture infecte

Self

6/10

Pleasant

13 Jul 2026

jeff

Place was nice. Staff are friendly.but woke up in the middle of the night with a couple of cockroaches in our room.

Partner

2/10

Poor

13 Jul 2026

Eduard

The property was great Expedia’s services were 0. I had to spend $400 for transportation from and to Airport which my stay included transportation

10/10

Exceptional

13 Jul 2026

Vishakha

Resort location is spectacular. We loved the pool , spacious junior suite , food options. We went with 17 and 14 yr old kids and we all had so much fun. Just watching the waves crash and the el arco from the resort was amazing.

Family_with_children

10/10

Exceptional

13 Jul 2026

Adrian

Great amenities especially with access to two other RIU resorts next door.

Partner

10/10

Exceptional

13 Jul 2026

Maria

😊

Family

10/10

Exceptional

12 Jul 2026

Elias

Great and helpful Staff, we had a great time and food was really good.

Family_with_children

10/10

Exceptional

12 Jul 2026

Mary Estaleana

One of the best vacations ever. Drinks are amazing, they are never stingy. Staff is so friendly, very easy to communicate with. Beautiful property❤️

Partner

10/10

Exceptional

12 Jul 2026

Pamela

Very nice. Staff were extremely helpful and kind

Family

10/10

Exceptional

11 Jul 2026

Jose Antonio Munoz

The place is very well maintained. Staff is always attentive and cleaning everything. The food options and quality was very good as well. The staff at lobby were attentive and even went above and beyond for us as it was our wedding anniversary. My family and I really enjoyed the stay and will probably come back.

Family_with_children

10/10

Exceptional

11 Jul 2026

AMY

Lots of good restaurants and food. Love the bar in my room.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Cherrell

Great location and service! Very clean!

Family

6/10

Pleasant

11 Jul 2026

Josefina Carolina Capetillo

The room where not clean

Family_with_children

10/10

Exceptional

11 Jul 2026

Rotjana

We highly recommend this resort, from food cleanliness and staff are so friendly. We went there for my husband birthday and we had a great time there. Also, you can enjoy amenities at Riu Santa Fe. Which is the same company? The beach is clean and beautiful and is only 10 to 15 minutes. Uber a taxi ride to downtown but you don’t really need it to go to downtown because they have got everything there. Will return to this resort again.

Partner

8/10

Excellent

11 Jul 2026

William

They need to update the gym dramatically. It was very small. The food was good not top notch but good enough. Plenty of pool space. Balcony's where to small.

Family_with_children

4/10

Poor

11 Jul 2026

Nicolas

Room had cockroaches got a new room , main pool at Riu palace was filthy full of chlorine can’t even stay in the water for 5 minutes
cocktails water down food was ok !
staff was mostly courteous 👍

Family_with_children

10/10

Exceptional

10 Jul 2026

jane

The room were kept clean, friendly and helpful staff.

Family_with_children

4/10

Poor

10 Jul 2026

Leonardo F

The AC didnt work for 3 full days, reception kept telling me that they will send someone to fix it but it never got fixed. My room temperature was at 24-26 celcius the whole time until i told them that i needed to be relocated at that point the offer a lower category room instead of an upgrade.

Family_with_children

4/10

Poor

10 Jul 2026

Rick

Food and pool side staff were very helpful however we all found dead roaches in our rooms. They’re outdoor and not the German type but it’s still gross. Aside from that, the AC was broken for a day throughout the whole building.

Family_with_children

10/10

Exceptional

10 Jul 2026

Dalvin

Nice staff

Family_with_children

6/10

Pleasant

10 Jul 2026

Jumi

This hotel has a strong old-resort vibe. The mattress felt worn out and offered very little support, making it hard to get a good night's sleep. Additionally, the pool water was not clean. However, the staff were wonderfully kind and the entertainment program was highly enjoyable.

Family_with_children

10/10

Exceptional

10 Jul 2026

patricia

Huge property. Be prepared to do a lot of walking. Staff was super! Food was adequate. Beautiful grounds. That ride from the airport to the property is long and bumpy. Overall very nice stay however not a repeat trip for me.

Self

4/10

Poor

10 Jul 2026

Heghine

The hotel was too old and I didn’t like the food

Family_with_children

10/10

Exceptional

09 Jul 2026

Lucita

The hotel is very nice, staff are very accommodating and always very helpful and friendly. We love our room with our own pool. Lots of food. I'll go back.

Family

10/10

Exceptional

08 Jul 2026

Alejandra

Had the best time and the most amazing pool server! Gustavo is the BEST

Friends

6/10

Pleasant

08 Jul 2026

Elias Adrian

Upon arrival the staff was not very welcoming . Did not really explain much about the property and restaurants.
We asked about getting a suite and the guy proceeded to check us in without telling us if we could upgrade or not. We had to keep asking him & he finally said they didn’t have any. And if we wanted an upgrade we could get an additional room for $800 a night.
The ac in the room only worked well the first night. After that it was hot & humid . Hotel is nice but could definitely use some maintenance. We did stay at Riu Santa Fe last year and was way better. The food at Riu palace was not that great either.

Friends

6/10

Pleasant

08 Jul 2026

Beverly

I was disappointed when arriving to the hotel to find out that we could not swim in the ocean in front of the hotel. The staff was friendly and the food was ok.

Partner

10/10

Exceptional

08 Jul 2026

Oscar Emmanuel

n/a

Family_with_children

8/10

Excellent

07 Jul 2026

Andrea

Overall, they just need to update the cardio section of the gym because some of treadmills and stair masters were not working. But overall, my stay was amazing!

Family_with_children

8/10

Excellent

07 Jul 2026

Rolando

Room was very clean wonderful staff. Pool needs work on tile coming off on some parts of pool. But overall very clean wonderful food.

Partner

6/10

Pleasant

07 Jul 2026

michael

Staff was great! Breakfast food Amazing, fresh squeezed juices everyday! Specialty restaurant cant get in, they don't take reservations and by 8:20 you cant get in. Food wasnt good anyways. Room service food is awful. Drinks from bars very good! Rooms need updating. View from hotel is gorgeous!

Family_with_children

6/10

Pleasant

07 Jul 2026

Anthony R

Very disappointed because when we booked through Expedia it expressly said free return airport transfer. We had to pay $90 usd to get back to airport. Not happy.

Partner

4/10

Poor

07 Jul 2026

Keyri Yesenia Maldonado

We had an ok stay not wonderful or unforgettable but ok up until the very last day of our trip Sunday July 5th when we found the biggest cockroach I’ve ever seen in my life inside our room. Room # 2016 by the way. The food 2/10, the best meal we had was during steak night and I do have to rate the alcoholic drinks 10/10. I personally think the check in process and staff helping with that matter need lots of training! Customer service could improve. I don’t think I’ll ever stay here again

Family_with_children

10/10

Exceptional

06 Jul 2026

Kharnoulian Mearna

We just got back from this beautiful resort and I give it a 10/10! Amazing staff and some of the warmest and sweetest people I have ever met! Fell in love with Irma at the Buffett! She is just absolutely the best! Entertainment staff is so great with the family and so very interactive! The food was really good cannot really complain…literally there is a little bit of everything! The grounds of the hotel is breathtaking…I just couldn’t get enough! Impressed with the cleanliness of the entire hotel! Rooms were a little bit dated but really don’t care! I didn’t come to spend my time in the room!!! The bed is very comfortable and best pillows! Thank you Riu for yet another amazing trip filled with memories!! Also if you’re trying to do some excursions definitely go talk to Martin Arnold who is associated with Grey Line! He helped us with 3 days of very fun and exciting excursions!! We will definitely be back!

Family_with_children

10/10

Exceptional

06 Jul 2026

Daniel Jay

this day was great. the view of the ocean was amazing. we had a great time. love this place and we'll do it again

Partner

10/10

Exceptional

06 Jul 2026

Alexander

Great food. The buffet and the restaurantes are amazing. Excellent pools (a bit too warm, but nice!). Wish I could go into the ocean.... but the red flags! :)
Comfortable room, nicely stocked fridge. Quick room housekeeping.

Friends

10/10

Exceptional

06 Jul 2026

Salvador

El hotel muy limpio y la comida espectacular las albercas muy limpias y muy buen servicio d los trabajadores lo recomiendo al 100 %

Family_with_children

10/10

Exceptional

06 Jul 2026

Carlos

This was my third visit to a Riu property in Los Cabos. It was a great experience. ALL the staff members were friendly and helpful everywhere. The room was very clean, comfortable and quiet. The food was amazing. All the other amenities were great.

Partner

4/10

Poor

06 Jul 2026

Vashna

there was 5 families who was there and we all had rooms from ocean view to different floors so that is inclusvice view of the facility and the service. First expedia package is for airport transportation but we didnt get any feedback on how to submit transportation request until 24 hours before travel and becuase we did mutiple travel i accidenlty entered 2 headcount instead of 3 which was what the hotel booking from expedia was for 3 people but n the transportaiton form that was in my expedia account 48 hours before which i was not aware and i called expedia helpdesk to find out transportation information and then they told me that my all inclcusive package had

8/10

Excellent

05 Jul 2026

James Lee

Disappointed in entertainment at night. The food was better at the other hotels restaurants

Partner

10/10

Exceptional

05 Jul 2026

Jeffrey

The staff were all wonderful. A family friendly all inclusive.

6/10

Pleasant

05 Jul 2026

Sureima

We were told and expected a credit that we never received. We picked this location because it stated that it had amenities for our daughter but when we arrived they stated that it was under renovation due to it being re painted. We stayed there for a week and all week it was closed. I wish they would have stated that before hand that way we could of chosen a different week to go or a different location all together. Also the food is very bland not at all what you would expect from Mexican food.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Daniel

Great experience

Partner

8/10

Excellent

03 Jul 2026

Tamara

I love riu hotels, ive been to multiple including cancun palace, jamaica palace, and now cabo palace. The customer service was lacking, I think they were short staffed. When we got out the van upon arrival no one greeted us or offered to help with bags. Front desk barely greeted us. Rooms are old and smell like bug spray but the property is amazing and the views are stunning. Shower was hot and the room was cold. They do have a nightly show for kids but not much entertainment for adults, you have to go to Santa Fe for that. We definitely enjoyed ourselves, food and drinks are good. Guy who checked us out was also unfriendly. I loved Cabo but probably wont stay here again.

Family_with_children

8/10

Excellent

02 Jul 2026

Perla

En general todo estuvo bien.

Partner

10/10

Exceptional

02 Jul 2026

stephanie

Staff and grounds were exceptional. We went for my 50th and it definitely exceeded our expectations. Thank you rui palace

Friends

10/10

Exceptional

02 Jul 2026

Ritesh

Our stay at RIU Palace Cabo San Lucas was absolutely fantastic from start to finish! The resort is beautifully maintained, with spotless rooms, lush grounds, and breathtaking ocean views that never get old. Every member of the staff greeted us with genuine warmth and went above and beyond to make us feel welcome.

The food exceeded our expectations, with a great variety of restaurants and something delicious for everyone. The pools were clean, never felt overcrowded, and the entertainment throughout the day and evening kept the atmosphere fun without being overwhelming. We also loved the convenience of having access to the neighboring RIU properties, which gave us even more dining and entertainment options.

Although the beach isn’t ideal for swimming because of the strong waves, it’s perfect for long walks, relaxing, and taking in some of the most spectacular sunsets we’ve ever seen.

If you’re looking for a beautiful all-inclusive resort that offers outstanding service, excellent food, relaxing pools, and an unforgettable vacation experience, RIU Palace Cabo San Lucas is an easy recommendation. We made incredible memories here and would happily return again!

Family_with_children

6/10

Pleasant

02 Jul 2026

hortensia

they need more staff at the bar and for the restaurants the wait time for a dinner was one hour.

Partner

10/10

Exceptional

01 Jul 2026

Ofelia

Me gusto las vistas, el servicio y el personal muy atentos al minimo detalle de cualquier pregunta que le hicieras.lo que no me gusto fue .en la reservation decir que tenia retorno al aeropuerto si cargo y no fue así.
Pero todo lo dejas fue Exelente.lo recomiendo.100%

Friends

2/10

Poor

01 Jul 2026

grace

Good

10/10

Exceptional

29 Jun 2026

Stephanie

This was my 3rd time staying here and still my favorite hotel

Partner

10/10

Exceptional

29 Jun 2026

Gerardo Ezequiel

Everything was amazing!

Partner

4/10

Poor

29 Jun 2026

Felipe Eduardo

First time at this hotel and our last time! We would always stay at a RIU resort anywhere but now we are changing our minds into booking another brand hotel. In one day we found THREE geckos in our room. We had our two small daughters with us and they were terrified and didn’t want to sleep in the room anymore.
I went to the front desk to speak to the manager and she didn’t do anything. The only thing she offered to do was to give us a different room, but it wouldn’t resolve the issue because Geckos are known to come inside the rooms.
I asked her if there was anything else she could do, and she said no. She practically said that we came to the dessert and we should expect to have animals in our room.
Another CON is that there is more stairs than elevators, so prepare to walk a lot

Family_with_children

2/10

Poor

29 Jun 2026

Ashlynn

Cockroaches were so bad we had to keep our luggage outside when we made it back to WA State. My kids checked in at 3:30pm and their double bed was given away even though we booked and paid for a double bed room. Food was terrible, housekeeping non existent. We will NEVER book with this resort again, no matter what country it is in. My kids were disrespected the entire stay.

Friends

10/10

Exceptional

29 Jun 2026

Juan

The best resort in Cabo hands down!!

10/10

Exceptional

29 Jun 2026

Rodrigo

Overall excellent experience.

Friends

10/10

Exceptional

29 Jun 2026

Giselle

Clean room and great food.

Friends

8/10

Excellent

28 Jun 2026

MARK

Beautiful resort with amazing views. Gorgeous pools…each with an infinity edge facing beautiful Lands end. Staff was amazing and friendly. Swimup bars were awesome. Drinks were good. Food was average. Buffet was our goto. Steakhouse was not good.

We loved how close we were to downtown after staying in San Jose many times before. Overall very nice stay and would definitely return.

Partner

8/10

Excellent

28 Jun 2026

Erica

It was a pleasure to stay! The food was wonderful and staff was amazing!

10/10

Exceptional

27 Jun 2026

Linda

This is my go-to resort! Always and forever. Always a great experience!!!

Family

6/10

Pleasant

27 Jun 2026

Alicia

Nothing unique but I guess it’s family friendly.

Friends

6/10

Pleasant

27 Jun 2026

Philip

Dinner options were poor. A bit too crowded for our liking. More of a party hotel

Partner

10/10

Exceptional

27 Jun 2026

Ruby

The staff were very kind and helpful. There’s so much to do and places to see just on the resort. Great visitor inclusions. The bell boy were great getting taxis quickly. Someone was cleaning all the time as soon as you left a table probably because of the birds. Lovely view since all the restaurants and snack places faces the ocean.

Family

10/10

Exceptional

27 Jun 2026

Maria Eugenia

Riu Palace Cabo San Lucas is an excellent resort to stay, is very elegant, super clean, wonderful ambiance and amazing and super tasty food. The Staff is very professional and helpful. I loved and enjoyed my stay here.

Partner

8/10

Excellent

27 Jun 2026

Alma Delia

Me gustó que hay muy buenos restaurantes
Las actividades que dan
Lo que no me gustó los empleados no te dan información

Partner

2/10

Poor

27 Jun 2026

Jeanine

My hotel room had so many misquotes and other bugs. The bed sheets were stained with makeup. The checking staff was anything but welcoming or accommodating. As you walked throughout the property other staff members would smile or greet you but the people at the front were rude and not accommodating at all!!!!! And check in took forever! The pools were nice but at times the music was horrible and when we’d ask to have it changed, again the staff was rude and said we were at “the old pool”
So we get the “old people music” and we’re not willing to change anything. The food was lacking and I did not have a decent meal outside of the breakfast buffet. I will not stay here again and I would not recommend it to anyone else

Friends

6/10

Pleasant

26 Jun 2026

Claudia

During my stay, I found a cockroach in my room. I immediately notified the front desk, but instead of addressing the issue, they questioned whether I was telling the truth and acted as if they didn’t believe me. I told them I had left the cockroach in the room so they could verify it themselves. Although I was eventually moved to another room, it didn’t happen until three days after I reported the incident. I was very disappointed with how the situation was handled. The lack of urgency, poor customer service, and delay in resolving the issue made for an unpleasant experience.

Family_with_children

10/10

Exceptional

26 Jun 2026

Andrey P

Clean, big and bright, really good food.
A lot of people speak English.

Family

10/10

Exceptional

26 Jun 2026

John

NA

Partner

10/10

Exceptional

26 Jun 2026

Steven

We've been coming for about 20 years. Always a great stay!!! The place couldn't be cleaner. They work so hard and round the clock to keep things so clean!!! All the workers are extremely friendly and helpful but our favorite server was Blanca or Bianca, not sure which is her name. She waited on us at lunch and again at breakfast in the mornings. She is soooo sweet! Our favorite bartender is Javier at the upstairs bar which is our favorite place to be! If I had one suggestion it would be to start the children's shows earlier than 8PM! I would think it would be better for the kids and the parents to start it at 6 or 7. We'll for sure be back next year!!!

Partner

10/10

Exceptional

26 Jun 2026

Heriberto

Everything was nice staff clean rooms pool the kid club amazing. Definitely will be coming bac. Recommend

Family_with_children

10/10

Exceptional

26 Jun 2026

Jerri Perdue

We loved every thing about the property and the employees were all so friendly and welcoming!!! The games at the pool were amazing with the employees instructing and encouraging them on!!! We got to know most of them by name and they did us!!! Entertainment was wonderful Food and service amazing!!! Most beautiful place we have ever been!!! Hope to go back soon!!’

Family

10/10

Exceptional

26 Jun 2026

Chad

This is a place that you’ll want to return to several times!

Partner

8/10

Excellent

26 Jun 2026

Marcin

Nice place

10/10

Exceptional

24 Jun 2026

Jaime

Friendly staff, clean rooms. Great place to stay at.
Pool closes to early, need to increase pool hours.

Partner

6/10

Pleasant

22 Jun 2026

Ashley

The resort looked beautiful from the outside however, once checked in and I saw my room I was highly upset. It super old and outdated. Reflected nothing of the outside. It was so outdated I had a partial ocean view so I called to see if I could upgrade and was told all the rooms look like this. Also this is the first resort I’ve stayed at that’s didn’t have enough charging ports in the room. I had to keep switching out charging amongst 3 of us and unplug my medical machine. Unfortunately, I won’t be returning tj this resort.

Family_with_children

10/10

Exceptional

21 Jun 2026

Rebecca A

Very beautiful and wonderfully maintained. Excellent staff. Food quality is eh. We found a few really yummy things, but otherwise, it was bleh.

Also, the lack of outlets in the room is frustrating. It would be nice if there were more garbage cans around too.

The entertainment was mediocre at best. No bar open past 11 on the property, you gotta go Nextdoor.

Friends

10/10

Exceptional

21 Jun 2026

Jamie

Bring an insulated cup for your drinks! Great place. Many options for food and bev. Loved it.

Family

8/10

Excellent

21 Jun 2026

Jaime Antonio

The property needs a bit of updating but overall the hotel was clean.

Family_with_children

10/10

Exceptional

21 Jun 2026

James

Great stay and amazing staff!

Partner

10/10

Exceptional

21 Jun 2026

Jorge

No complaints..Amazing Staff and Hotel was great too. Food was Amazing in every restaurant.

8/10

Excellent

21 Jun 2026

ANSHUMAN

Front desk staff is not helpful when asked about availability of drinking water in the room nor was courteous during check in process

Family_with_children

10/10

Exceptional

21 Jun 2026

William

I’ve stayed at all 3 RIU properties and the RIU palace was by far the best option.

10/10

Exceptional

21 Jun 2026

Osmany

Great experience

10/10

Exceptional

21 Jun 2026

Christie

We had a wonderful stay at the RIU Palace in Cabo San Lucas. All the staff that we dealt with were very friendly and helpful. Our room was clean and the food at the buffet was excellent. Many different things to choose from. Worked well for a family with different likes. I would definitely consider staying at the RIU again.