Pueblo Bonito Los Cabos Blanco

Mexico , Los Cabos
CABO SAN LUCAS, Playa El Medano
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Shon

I have been her many times and will come back again and again because I love it .
I love the staff the rooms the beach everything
It is awesome
Denisse and Ivan at the reception
Ivan, Leo, Blas and Guarado at the pool made the trip the best time for me.
Dimitrio, David and Alfredo were the most welcoming at Palomas for breakfast.
I will be back in October
Love Shonita

Family

10/10

Exceptional

10 Mar 2026

JOSE MARTINEZ

Staff was great. Ocean view. Beach was great as well. Amazing location

Partner

10/10

Exceptional

07 Mar 2026

Rita

Beautiful ocean view. Very relaxing vacation

Partner

6/10

Pleasant

03 Mar 2026

Jennifer

The views are amazing. There was an incident which we sought to be remedied through a mid stay survey from the property and asked to be contacted as it was a safety issue and the property did not reach out or follow through. The rooms are showing their age and the water was always luke warm. The staff were attentive and the green spaces looked immaculate. All of this though was tainted by the safety concern not being addressed which impacted several guests.

Friends_and_family Friends

8/10

Excellent

01 Mar 2026

Tracey

Staff were very nice. The room was nice and clean. Could use a little updating
Liked being able to go to the aister resorts and the free shuttle to the other resort.
Liked that it was a quick walk to town and the marina

8/10

Excellent

28 Feb 2026

Amy

The room was spacious for 5. Needs updating. The grounds were great! Pool, food, beach, staff all amazing. Using the app was so easy and convenient. We took the bus to Sunset for a day which was fun. Only problem was 2 out of 5 got sick from the food. Ugh. Not a fun way to spend a trip but we would still do it all over again.

Family_with_children

10/10

Exceptional

28 Feb 2026

Mary Elizabeth

All of it was just Perfect!

Family

6/10

Pleasant

26 Feb 2026

Patricia Ann

Room was outdated and beds and pillows were uncomfortable.

10/10

Exceptional

25 Feb 2026

Iori

We enjoyed everything, nice staff and foods, good property!

Family_with_children

10/10

Exceptional

24 Feb 2026

Ewelina

Absolutely loved our stay.

Friends

10/10

Exceptional

22 Feb 2026

Jacklyn

The staff was amazing! Service at every restaurant and pool was 5 stars. The room was large and clean. You can tell the resort is well kept and taken care of. You can't beat the location - right on the beach and a quick walk into town! We would definitely stay again.

Family

10/10

Exceptional

21 Feb 2026

Lance

Great food and service!

10/10

Exceptional

18 Feb 2026

Tonja

Room was clean, staff were friendly. TV in living room was in english, TV in bedroom was in Spanish, same channel and time, that was annoying. Beds were not great. Food was mediocre, pretty much the same every day

Partner

8/10

Excellent

16 Feb 2026

Andrew

Hello

Leisure

6/10

Pleasant

16 Feb 2026

Rod

Cleaning staff should not demand tips when some people tip at the end of the stay.
There was a terrible smell of sewage in the evening on our side of the resort.
Overall the resort is dated and needs an update.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Carolyn

Very friendly and helpful staff. Great location and very clean!

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

JAMES

It was so amazing we are booking again!!!

Leisure

10/10

Exceptional

08 Feb 2026

andrea

Fantastic Staff! I would like to congratulate: Front Desk- Ximena and Ivan. Beach waiter - Juan .
Store - Cristina. Waiters at the Sushi Bar.
Beach/Pool security Waitress- Mercedes
And every other employee at the Hotel.
Food quality was great! Room was very clean
Amazing staying. Thank you All!

Leisure Family

10/10

Exceptional

05 Feb 2026

Teresa

Room and facilities were very clean. The food and drinks were good. The beach access was fantastic and overall the facilities could use some maintenance and upgrades. The staff and service were phenomenal! We had a wonderful experience and look forward to the next time!

Leisure Family

10/10

Exceptional

05 Feb 2026

Berenice

All the staff was great! Loved the food, pretty good!

10/10

Exceptional

02 Feb 2026

Carolyn

Clean rooms and when there was an issue with room the maintenance staff was right there to fix it. Food was excellent! Beautiful properties. Sunset beach was gorgeous.

Leisure

8/10

Excellent

30 Jan 2026

Karen

We had a wonderful time. The staff was friendly and helpful. The room was clean. We loved having access to the sister resort next door!

Leisure Partner

10/10

Exceptional

30 Jan 2026

Abdel

Love it

10/10

Exceptional

28 Jan 2026

Leng

Rooms were clean. Service was awesome. Food was good although specific spots for certain times. Example breakfast was great at Paloma’s but dinner better at Cilantros. Otherwise lunch anywhere for standard eatery was good. Awesome location walking distance to downtown and Marina. Very clean overall and would stay again.

Leisure Family

8/10

Excellent

26 Jan 2026

amy

Love the location right on the beach. All staff members were great.

6/10

Pleasant

25 Jan 2026

Nicolas

Good location, great service, ok food, not a 5 star hotel.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Kris

Great stay

Leisure Partner

10/10

Exceptional

24 Jan 2026

Amy

Room was clean and staff were great!

Leisure Friends

8/10

Excellent

24 Jan 2026

Ronald C

Yes the room was clean and nice. Bath tub was very SLOW to drain. One leg on the chair was short. Employees were great, friendly and help.

Service on the beach was slow. Not enough waiters.

Leisure Family

8/10

Excellent

23 Jan 2026

Laura

The property was very nice for the price

Leisure Friends

8/10

Excellent

22 Jan 2026

Navarash

We had a good time at Pueblo Bonito Blanco resort. Great view from the room and decent room service. What really made it special and worth the cost was all-inclusive access to sister properties - Rose and Sunset Beach. The service was okay, staff seemed not too friendly to English speakers but very friendly to Spanish speakers. They appeared uninterested and inconvenienced when placing orders. I hope they can improve on their service. The beach was swimmable on most days but too many vendors blocking the view and trying to sell souvenirs at all times.

Leisure Family

10/10

Exceptional

21 Jan 2026

Dean Barry

This was the best all inclusive vacation my family has ever been on.

Leisure Family

10/10

Exceptional

21 Jan 2026

Katrina

The service and staff were incredible. We loved our stay!

Leisure Friends

6/10

Pleasant

21 Jan 2026

Jennifer Lyn

Had to mention 3 times for no warm water to shower before action was taken. Had to aak for shower towels 3 times before getting them. Never received VIP fruit from expedia asked 3 times never received. No room upgrade from VIP. Was charged the 90.00 credit from expedia after leaving resort. This was my 2nd time at this resort loved it 1st time but this time will have me look else where to go.

Leisure Family

6/10

Pleasant

21 Jan 2026

Randa Renee

All inclusive 🤔 Disliked how everything we like seemed to be get the “that’s extra “ response. Went to the bar to grab a bottled water for both my husband and I and at first was only given one and was told that is the rule…. One at a time. Made a hissy fit, then was given another. Later to find out that the “rule” is actually two at a time. Thinking it’s time to get everyone on the same page.

Leisure Family

10/10

Exceptional

16 Jan 2026

Kurt

Great view from our balcony! First time at this resort and we'll definitely return!

Leisure Partner

10/10

Exceptional

16 Jan 2026

Dennis

The staff, food and food were fantastic

Leisure Family

8/10

Excellent

16 Jan 2026

Sedin

Yes

Leisure Family

10/10

Exceptional

16 Jan 2026

David

Clean room .

10/10

Exceptional

15 Jan 2026

Mary Jane

Location, staff, food, cleanliness, pool, beach. All great!

Leisure Partner

4/10

Poor

14 Jan 2026

Andrew

The balcony had an amazing view, the outdoor pool was nice but the servers need to clean the beds. Lots of garbage and no one really cared to clean the beds once left, the beach view was nice but insured by the restaurant, the bars had good service but didn’t open until 11 and that’s checkout

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Alexander M

Great property, great location right on the beach! The food was great at Cilantro, but the buffet was better at Rose which was a short walk around the corner. The staff were very nice and accommodating. The blanco has a small, antiquated gym, but you also have access to the very robust gym and spa at the Rose. The rooms were nice, but a little outdated. The room AC blew strong, cold air but was very loud. Overall great stay, I would come back.

Leisure Partner

6/10

Pleasant

10 Jan 2026

yousra

Checkin experience, Reception, food

Leisure Family

8/10

Excellent

08 Jan 2026

Raj Bhino

Bathroom needs improvement. Rest was good. Beds are not very comfortable. Best was the ocean view from the balcony and room service.

Leisure Family

6/10

Pleasant

08 Jan 2026

Takeya

The scenery was great. The bed was uncomfortable. The staff was not friendly. The hospitality sucked. It was only one guy at the front desk who was nice.

Leisure Family_with_children

6/10

Pleasant

06 Jan 2026

Thomas and Jenett

Broken and unsafe items within the room. Reported but not fixed.

Leisure Family

10/10

Exceptional

05 Jan 2026

Mohamed Aamir

Excellent location, beautiful property and great food!

Leisure Family

8/10

Excellent

05 Jan 2026

Elizabeth

My only issue was that we did not know early enough that you had to make a reservation reservations. There were very few restaurants on site that allowed you to walk up. And reservations if you did not make them four days ahead of time we’re impossible to get.

10/10

Exceptional

05 Jan 2026

Christy Marie

Our room was cozy. A little tight for 6 of us, I should have asked for the upgrade. The pool and beach were great. Excellent dining options and top notch staff throughout the facility. A very swimmable beach and close to downtown for shopping, etc.

Leisure Family

10/10

Exceptional

05 Jan 2026

Damon

7 th time at Blanco! Great to see Ivan, Daniel and Gerardo again.

Partner

8/10

Excellent

04 Jan 2026

Susana

Balcony view spectacular! We arrived with the bathroom floor wet…ceiling had a leak from the room above. Maintenance notified temporarily fixed as we had to stay overnight in the room until the next day we were moved to the upper level.!quite the inconvenience since traveling all day.

8/10

Excellent

04 Jan 2026

Jamie

Majority of the staff were friendly. Waiters in restaurants however were not friendly and must be overworked. Not many dining options but likely you can explore next door (which we took advantage of) and other sister property (we didn’t get a chance to as we would have to free shuttle over-not walk)

Leisure Family

10/10

Exceptional

03 Jan 2026

Adrian

It was always clean and when we needed food or drinks they were very quick ( even when busy but have to understand theres lots of orders) everything was great.

Leisure Family

6/10

Pleasant

02 Jan 2026

chattar Raj Singh

Food was moderate

6/10

Pleasant

02 Jan 2026

Gazabpreet

Just returned from a weeklong stay at this resort. The rooms are a bit outdated. Definitely some slacking on the maintenance with door knobs being broken, mold on the shower heads. Biggest disappointment was food. Very average food with not a lot of options and pretty much same menu everyday. Would not come back to this resort again.

Leisure Family

10/10

Exceptional

02 Jan 2026

Katie

When we arrived at the resort, they upgraded our room since I’m a Gold Member and it was absolutely beautiful, with an amazing ocean view. The two restaurants we tried were delicious: the Italian restaurant and the Mexican spot (you do need a reservation for the Italian restaurant). The buffet, however, wasn’t as good.

The staff throughout the property were excellent, everyone was genuinely kind, helpful, and welcoming.

And for New Year’s, the fireworks show was incredible! I’d definitely recommend visiting over New Year’s.

Leisure Partner

4/10

Poor

31 Dec 2025

Parice

Place was severely understaffed for the capacity, Christmas day the restauranta were closed and 1 table serving beef taco with 1 cook was open. That's it. Most of the staff were nice, some not so much. The room was old and outdated and dirty, the furniture was dirty and the food was just ok.

Leisure Family

2/10

Poor

30 Dec 2025

Dyal

Terrible experience at the resort.
Room service was really bad and slow, had to call them 6-7 times to just get a kettle,pot or pan so we can boil water for baby formula.
The crib they delivered to the room was damaged and so dirty with dust, the mattress was not even fitting in the crib.
We had notified at booking that we are vegetarians, no meat, fish or eggs as our dietery needs. There was very few options for vegetarians and the chefs gave us wrong information as some of the breads had egg. The beans had pork which we ended up having because one staff says it is vegetarian but later someone says it has pork broth in it. We ordered vegetarian pizzas for room service and they delivered pizzas with Ham and few of us ate it without knowledge, we called the hotel manager and complained and all he did was a sorry, we asked them to take the food away from our room and kept waiting for 1 hour even after making multiple calls to take it out as we had all lost our appetite, no one came and we had to keep all the food and cuttlery outisde the room instead. Most of the group were having upset tummies and vomiting only to realize because they did not respect our dietery needs. The tabasco sauce bottle was also expired since Oct 2025.
We have frequent travellers and this definitely has to be our worst experience at this resort. Will not recommend this place to anyone ever.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Rachel

Staff was so friendly and wonderful. For an AI food was good. Towards end of trip we found the better items to order (pool food is great)! Pool was fantastic and enjoyed the smaller hotel feel. Only complaint was music from beach club next door that went later into the night but sleeping area is in the opposite end so wasn’t a huge issue. Beach is fantastic and was great for swimming!

Leisure Family_with_children

4/10

Poor

28 Dec 2025

Roger

The beachfront location is excellent with calm and swimmable ocean waves, and the ocean view room was spacious, clean, and well suited for families with a small kitchen and living area. Cilantro had a couple of good dishes, the breakfast buffet was decent on most days, and 24 hour room service was convenient. Unfortunately, the resort has virtually no atmosphere, with no music, activities, or entertainment even during a peak holiday period. There is only one bar for Blanco guests, service was slow and unenthusiastic, and even basic requests like tequila shots with salt and lime were often missed. The biggest disappointment was the food at other restaurants, especially the Rose side buffet and Paloma, which was the worst buffet food we have experienced at an all inclusive resort, forcing us to rely on room service on many nights. The Sunset Beach buffet was equally poor. On Christmas Day, poor planning led to the Rose side lunch closing early, Cilantro having over an hour wait, and staff suggesting we eat in our room, which was unacceptable. Although dining at sister properties is advertised, Blanco guests were restricted from certain restaurants such as the sushi venue, leaving very limited options. Having to scan the all inclusive bracelet for every drink and order caused delays, especially during peak hours. Overall, the lack of vibe, poor food quality, limited dining and bar options, and weak service make this resort on our bottom list

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Jonathan

Staff was amazing around the whole resort! Very welcoming and willing to help in any way possible! All the food at the restaurants was amazing and we can’t wait to go back!

Leisure Family

10/10

Exceptional

28 Dec 2025

Jose Luis

Room was cleaned everyday which was nice

10/10

Exceptional

28 Dec 2025

Shaun

Rooms were clean, staff is always pleasant. I have had reservations 4 times at this resort. Cant wait to return next Oct

Shaun L

Leisure Family

10/10

Exceptional

28 Dec 2025

John

Staff was exceptional, especially the pool and beachside service. Everyone was super friendly and accommodating. The kids loved how everyone had jokes for them during breakfast, lunch or dinner. This is our “go to” resort. Ximena at the front desk started our vacation right with her welcoming presence.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

RAHUL

Amazing resort, equivalent to 5 star like Villa del Palmar or Garza Blanca in Cancun. Try Rose for a newer construction experience,both properties are connected operating as one big resprt_ Blanca and Rose. Will come here again.

10/10

Exceptional

27 Dec 2025

Angela Robyn

Perfect! Second time staying here.

Leisure Family

2/10

Poor

27 Dec 2025

Reema

The worst service we have ever experienced!! No vegetarian and vegan food! Slowww service!! Our kids got severely sick because they fed us meat and non vegetarian food! They didnt care for us and didnt bother with anything’ the most appalling service ever

10/10

Exceptional

27 Dec 2025

JIE

great place unforgettable memory

6/10

Pleasant

27 Dec 2025

Dhananjay

We just wrapped up a stay at Pueblo Bonito Los Cabos (Blanco) and had a mixed experience.

The best part by far is the location. It sits on an amazing stretch of Medano Beach, right by the marina, and the beach here is actually swimmable. We spent most of our time on the beach and loved it.

We also appreciated that while Blanco only has one pool, we had access to the pool next door at Pueblo Bonito Rose, which gave us more options during the day.

We stayed in a Luxury Suite and the room itself was a highlight: clean, spacious, and comfortable, with great views.

Unfortunately, the service and food experience really brought the trip down. Food options felt limited, and it was extremely frustrating trying to dine at the reservation-only restaurants. On the day we checked in, we were told there were no reservations available for any of the restaurants for our entire stay, which is honestly unacceptable for an all-inclusive resort experience. Even the non-reservation restaurants often had 45–60 minute waits to get a table, and room service regularly took 45–60 minutes to arrive.

Service also felt inconsistent. The front desk staff were not very friendly, bartenders seemed rushed, and out of the 7–8 servers we interacted with, only one was genuinely warm and welcoming.

One more disappointment: they did not honor Expedia Gold perks. Our flight was delayed by a few hours, and we asked to use the 2-hour late checkout that comes with Expedia Gold, but they wouldn’t accommodate it.

Leisure Family

10/10

Exceptional

26 Dec 2025

Michael Andrew

The staff was very friendly and view amazing

Leisure Family

10/10

Exceptional

26 Dec 2025

Angela

Everyone was very friendly. Loved the views. Food was great!! Will definitely be back!

Leisure Family

10/10

Exceptional

25 Dec 2025

Linda

Room was cleaned daily and very comfortable!

10/10

Exceptional

25 Dec 2025

Linda

Our room looked out where we were able to enjoy every sunrise as well as on the pool, which was beautiful but never used. We instead enjoyed every day on the beach, the staff brought umbrellas, chairs were comfy and the water was 10/10 beautiful! They offered food and drink service on the beach too! Will be back sooner then later 100%

Leisure Friends

4/10

Poor

24 Dec 2025

srinivasa

Rooms are very old and not many food choices

10/10

Exceptional

23 Dec 2025

Ariana

Loved it :)

Leisure Family

4/10

Poor

23 Dec 2025

Gregory

Room, super outdated. Bed pillow not comfortable def not what I thought I was paying for. The best thing there was the view of you weren’t blocked by a cruise ship. Fridge was never restocked. Small shower, and for all inclusive we couldn’t eat at any restaurant that wasn’t a buffet due to no reservations and when we did get a reservation there still was a fee to eat when we were all inclusive

Leisure Partner

6/10

Pleasant

22 Dec 2025

Erica

Yes, the overall room was underwhelming for the price I paid, and some amenities were very outdated. My credit card was charged twice the first day for incidentals after being told it wouldn't be, which caused my card to decline. So there was an issue with the staff admitting there were additional charges.

Leisure Friends

10/10

Exceptional

21 Dec 2025

Rolyn

Staff very friendly and helpful. Easy to order room service. Pueblo Bonito App is user friendly room issues( bathroom sink was not draining) and

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

SHANNON

Everything was great! Food was terrific and staff was exceptional- especially Blas and Leo who served us at the pool!!

10/10

Exceptional

20 Dec 2025

luis

Staff was exceptional

10/10

Exceptional

18 Dec 2025

RABIA SAHAR

Staff and cleanliness 5stars

Leisure Family_with_children

10/10

Exceptional

14 Dec 2025

Angelica

I had a pleasant day. Food choices were great. I celebrated my birthday. Everybody was loving carrying. They went over the top.

Leisure Friends

10/10

Exceptional

06 Dec 2025

Osleydy

Services, beach views and balcony

Leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Theresa Dianne

Fantastic resort. Great food and drinks. Service is friendly.

4/10

Poor

06 Dec 2025

mazal mali

Not worth the money and time

Leisure Friends

10/10

Exceptional

05 Dec 2025

adolfo

Sin comentarios todo perfecto
La comida, el servicio, los trabajadores etc… todo.

Business_and_leisure Family

10/10

Exceptional

03 Dec 2025

Isabel

Great staff! Lots of food options and great value.

Leisure Family

10/10

Exceptional

02 Dec 2025

Luis Vasquez

To quite at night close to early and no entrainment at nights

Leisure Family_with_children

10/10

Exceptional

02 Dec 2025

Myrna

Great vacation spot!

Leisure Friends

2/10

Poor

30 Nov 2025

Irina

Terrible hotel and very unpleasant staff

Leisure Family

10/10

Exceptional

29 Nov 2025

Mark

Staff was welcoming and patient with my terrible Spanish! Everything was clean and beautiful. Food was also wonderful!

10/10

Exceptional

29 Nov 2025

Rebekah

Super amazing, highly recommend.

Leisure Family

8/10

Excellent

28 Nov 2025

Melissa

The room was clean but noticeably outdated. Most staff were excellent, with the exception of those at Paloma, whose rudeness discouraged us from returning to eat there. Also, I was dissatisfied with cruise ships docking directly in front of the hotel each day, obstructing the upgraded view I paid for.

Leisure Family

8/10

Excellent

28 Nov 2025

Carol

I loved the sister hotels you can travel to. Sunset hotel had lots of good food, the fun lab was entertaining, beach view was amazing. The staff can be more welcoming by greeting their guests. More smiles and holas would have made my stay a little better.

Leisure Family

2/10

Poor

26 Nov 2025

Antonio

Water was not hot shower heads suck toilet took for ever to fill half of our group got sick witch was a group of over forty people

10/10

Exceptional

25 Nov 2025

Andia Elias

Wonderful hotel with a great view, professional and friendly staff and a delicious and varied menu. Definitely will be back

10/10

Exceptional

23 Nov 2025

Javier

Great food, service, and location! Would highly recommend and use shuttle to go over to sunset beach resort for a more lively atmosphere.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Ernesto

Great location. The waves were definitely mellower than other hotels further from the marina. It’s a 10 minute walk to the marina. Great ocean view and ocean front suite. You see the big cruise ships in the morning and watch them leave in the afternoon. Food was actually pretty good and drinks were tasting. The rooms were super clean and staff was friendly. The only thing that we didn’t care for was the scanning of our bracelet every time you would get a drink or have a bite. This is more of a mellow vibe hotel so keep that in mind if you are looking to party, this is not a place for you. But other than that beautiful place and we loved it.

Leisure Family

10/10

Exceptional

20 Nov 2025

William

Staff

10/10

Exceptional

20 Nov 2025

Sandy

Clean room amazing service

Leisure Friends