Name: Playa Grande Resort & Grand Spa
Address: Avenida Playa Grande 1, Centro, Cabo San Lucas, MX

10/10

Exceptional

17 Jul 2026

Khiem

Very clean and the staff was great! It was a very lovely hotel. Quite a bit of walking since the hotel property was so big.

Family_with_children

10/10

Exceptional

17 Jul 2026

Monica

Best resort in Cabo

Family

10/10

Exceptional

16 Jul 2026

Darryl

2nd visit, still loved it. Reasons we come back are the rooms are a good size, pools are great, all inclusive covers nearly everything and plenty of kid friendly dining options. Perfect for our family. Familiar with the area so we generally go outside to book with local providers for day trips, as hotel arranged trips are always $$$. Will return

Family_with_children

6/10

Pleasant

15 Jul 2026

Leah

Property is tired. The minute we walked in there was very aggressive efforts to sell a time share including 8 am phone calls the first morning of our vacation. Dining staff seemed put out doing their job. The concierge was useless in scheduling activities. The bell hops/doormen were great though. The pools are nice. But pretty average - nothing special.

Family

10/10

Exceptional

12 Jul 2026

Consuelo

Everything was excellent—I’d recommend it to friends! However, the staff who handled our check-in and check-out weren't very friendly; they had a very rude way of speaking. The person who handled my check-out was particularly rude; when I asked for my receipt, she got annoyed. I said \"thank you,\" but she was so rude she didn't even reply. But otherwise, everything was great.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Jorge

Worth the trip will be back every year!

Partner

10/10

Exceptional

06 Jul 2026

Courtney

I really enjoyed the saltwater pool
At the spa! The tacos were good from Calima and the oysters were great! I had breakfast included and it was decent! The drinks were great too! And the staff was excellent!

Self

10/10

Exceptional

05 Jul 2026

Wayne Anthony

Great

Family_with_children

10/10

Exceptional

03 Jul 2026

Terry

This is our 2nd trip to Playa Grande and it was yet another great experience. It's family friendly and tons of activities for kids, teenagers and young adults .
The only downside is the drinks are very pricey and can barely taste the alcohol.
Otherwise , it's close proximity to the marina lots of options.

Family_with_children

10/10

Exceptional

02 Jul 2026

Tamika

I like that the hotel was clean. The food was great. I wish the TV was more English speaking friendly.

Partner

8/10

Excellent

01 Jul 2026

Jose

Our family of four recently had the pleasure of staying at this lovely resort for a second time. We found the staff to be very friendly, the rooms clean, and the beds comfortable. We did notice that the rooms are a bit dated. During our stay in a penthouse suite, one of the glass doors leading to the balcony was foggy due to damaged tint, and the curtain rods were rusty and somewhat difficult to close. The buffet breakfast was satisfactory. Aside from these minor observations, we thoroughly enjoyed our stay and the swimming pools.

Family_with_children

10/10

Exceptional

29 Jun 2026

Oscar

Excelente ubicación, muy cerca de la marina. Personal muy amable. La playa es lindisima, aunque no se puede meter al mar, por las corrientes peligrosas. Las piscinas muy limpias y de agua en adecuada temperatura. Hay suficientes camastros para asolearse y muchísimos paños para usar.
No hay ningún acoso de ningún tipo, ni vendedores, ni personal.
Nos hicieron upgrade de habitación, por EXPEDÍA VIP, lo cual agradezco muchisimo. Habitación insonorizada ( estábamos frente a la piscina y a pesar de música afuera, no se oía nada.
Totalmente recomendado el hotel.

Family

10/10

Exceptional

29 Jun 2026

bruce

We were recommended to go here and it exceeded our expectations we had such a good time and the staff was very helpful! We will see you again next year!

Partner

10/10

Exceptional

27 Jun 2026

Francis

Love this place everything about it made for a great vacation!!!

Partner

6/10

Pleasant

26 Jun 2026

Katherine

Upon making my reservation on line, I was presented a question “is there anything we should know about your upcoming visit.” I messaged back that my husband and I will be celebrating our 50th anniversary. We would like to make a reservation at the steak house. Crickets - no reply. We tried to make a reservation upon our arrival but the restaurant was closed. We then showed up at the door. Horrific service, crazy expensive, $25 corkage fee. This experience deflated our plans for the evening.

Partner

10/10

Exceptional

23 Jun 2026

Lisa

The staff were so friendly and helpful! The layout of the hotel and pools was fabulous, even with a swim up bar! Great entertainment at the pool and everything was well maintained. Wonderful and interesting breakfast buffet. Food in the hotel restaurant was great!! Great for my 21 year old daughters and me.

Family

8/10

Excellent

22 Jun 2026

Benjamin

I loved this resort location. Very low key at the pool. Staff is very hardworking. Give yourself lots of time when eating at the sports bar. Food at all the restaurants was really good.

Friends

10/10

Exceptional

17 Jun 2026

Brenda

Everything was great

Family_with_children

10/10

Exceptional

16 Jun 2026

David

Perfect location. Gorgeous beach views and within walking distance of the marina and downtown.

Partner

4/10

Poor

14 Jun 2026

Laura

it’s a really pretty resort but the hotel room we stayed in had bed bugs :(

Family_with_children

10/10

Exceptional

11 Jun 2026

Dana Paul

We love going to Playa Grande. The staff is helpful and friendly and the food and activities are great!

Family_with_children

10/10

Exceptional

08 Jun 2026

Jesse

As always the stay was amazing. Staff and resort is always helpful. My family and I always enjoy our stay at The Ridge.

Thank you

Family_with_children

10/10

Exceptional

07 Jun 2026

Kendall

The staff were very attentive and efficient. The amenities and the views were great. Good stay. Highly recommend the spa, breakfast buffet, and enjoying the beach. Great visit

Friends

10/10

Exceptional

07 Jun 2026

Brandon

Very clean and beautiful Mexican resort. Absolutely stunning by the beach.

Partner

10/10

Exceptional

01 Jun 2026

Melinda

The property is aesthetically pleasing! The room was completely comfortable. We purchased the all the inclusive daily breakfast buffet however, bottled water was not included in the price. The issue was instead of offering the regular bottled water you had to purchase a more expensive bottle which seemed a little ridiculously priced and service was pretty slow but the food was always tasty. I will definitely return!!

Friends

10/10

Exceptional

31 May 2026

Aaron

Place was great and very clean. Very helpful frienbdly staff. Only issue we had was that our master suite spa windo was missing he blinds or shades so that was interesting.

Family

10/10

Exceptional

28 May 2026

Robert

Everything about this was resort was great. Walking distance to town was great and the overall friendliness was top not at this resort. I loved the no pressure from the timeshare folk.

10/10

Exceptional

25 May 2026

Amy M

The resort was stunning. Rooms were very clean. Wait staff superb. Very relaxing vacation. Stunning views. Easy walk to marina.

Friends

10/10

Exceptional

24 May 2026

JOSUE

We loved our stay. Had the best time

10/10

Exceptional

19 May 2026

Maria

Yes

Family

6/10

Pleasant

13 May 2026

Augusto

Like the hotel, location is OK. Staff not so helpful

Partner

10/10

Exceptional

12 May 2026

Richard

Everything was great. We love this place.

Partner

10/10

Exceptional

12 May 2026

Patrick

Awesome room. Pool are great. Service was amazing all over. Food is great. The Mexican party and beach party are the same since last year so that would be my only gripe. Daniel is amazing. Tip him well. Too them all well

Friends

6/10

Pleasant

11 May 2026

Anumeha

Overall everything was great! The property was pretty amazing and entertainment was good too. We even got upgraded to a one bedroom suite with two bathrooms at check-in! This was our first trip with our baby, so all the extra room really helped.
Sadly the beach was not swimmable.
Another thing we didnt realize till we got there was that the room service was not included in the All inclusive, although it was offered at a discounted price. There also wasnt a stocked fridge with water bottles/drinks etc that we have experienced before in other all-inclusives. With the baby struggling with jetlag the first few days, room service included would have been nice to have. My husband would try to go alone to the restaurants downstairs but was refused a 'takeout food' option. They were more willing to offer a takeout box when they saw my child crying in person but not so much when my husband would try to get us food while I settled the baby in the room. We enjoyed our trip here but would probably not return with a baby/toddler given the lack of food and bottled water being available in-room.

Family_with_children

4/10

Poor

10 May 2026

Deneane

General staff was great. Asked for renovated room did not get one. Resort was very empty this is our 5th visit and our last!!!!

Family

10/10

Exceptional

09 May 2026

Gloria

We spent eight days in the property the properties beautiful the service is great. The bell man were great. Fernando gave us excellent service. I love how attentive they are to you. Only one thing that I did not like was that they don’t provide water in your room and that is very essential so you need to go out and buy it or have them bring it and pay $10 for a bottle of water that’s the only downside otherwise the service was wonderful great place to spend I will come back again to that place. We had a suite by the beach, even though you cannot get in the beach because it’s the rough ocean, the Pacific Ocean but it’s beautiful place to relax and enjoy the swimming pool is beautiful. They do need a little bit more service and the pool area to be more Attentive but other than that I I give them number 10

Business Friends

6/10

Pleasant

09 May 2026

Rachel

Property super clean, rooms mostly clean.

Family

10/10

Exceptional

07 May 2026

Sherry

Very clean room and the grounds were amazing

Partner

8/10

Excellent

01 May 2026

ESTHER

Rooms clean, staff was friendly. Great activities hosted by the pool area. Spa experience was great. Would definitely recommend it

Family

10/10

Exceptional

01 May 2026

Zach

Had a great week long stay at playa grande. Great staff, beautiful landscape, and fun atmosphere! We will definitely return!

10/10

Exceptional

30 Apr 2026

Parmpreet

We enjoyed the resort very much, rooms were nice and clean each day. Very nice resort with a variety of pools, and the temperature of each pool was slightly different which gave you warmer or cooler options. Poolside service was great, Ricardo was exceptional. The food on site was great, we enjoyed going to Brigantine restaurant. Another convenience was being less than 10min walk to the marina.
The entertainment crew were a lot of fun, special thanks to Sarah, Leylane, Edgar, Orlando, Isaac and Rodrigo.
Overall great experience and would definitely stay here again

Family_with_children

10/10

Exceptional

30 Apr 2026

Sasha

Love coming to playa grande when in Cabo ! Staff is very friendly. Food is good & hotel is walkable to marina . Will definitely keep coming back here

Partner

10/10

Exceptional

28 Apr 2026

Jose l

Excellent service and very friendly staff.

Partner

10/10

Exceptional

28 Apr 2026

Juan

Service and food was excellent. Everyone is very helpful and polite

Partner

10/10

Exceptional

25 Apr 2026

Marc

We had a fantastic stay & were thoroughly impressed with Playa Grande! The food quality, beautiful pools/grounds, & staff exceeded our expectations. Our room was spacious w/a great view of crashing waves & even an occasional whale from inside the room & both balconies. Wifredo (Brigatine Steakhouse) & Hector (poolside server) both deserve special shoutouts for their exceptional guest service. Our plates & cups were never empty from sun up to sun down! The organized pool activities (volleyball, card games) were a great time & helped us mingle w/other resort guests. There was an impressive effort each day to make the resort clean & ready. Each morning an army of workers could be seen putting up umbrellas, scrubbing the pools/fish ponds, trimming the palms & plants, washing pool chairs, & putting out fresh towels. Minigolf was an added bonus, and the resort was an easy walk to the marina. Minor improvements would be: throw away chipped/cracked glassware, include the coffee cart in the all-inclusive, and allow Ridge access for all guests (kid-friendly pool with a waterslide). I initially had a neutral to negative conversation messaging the resort before our trip, when I was told we couldn't be guaranteed a crib, nor could they put a welcoming message on the bed. However, both requests were honored beyond my expectation when I arrived (2 cribs in the room & a stunning flower message on the bed for a small charge). Overall we loved the resort and trip & are making plans to return!

8/10

Excellent

24 Apr 2026

Dawn

Good for the bfast option so you can go out and do all excursions and then move to a better all inclusive place to relax, which we did. Place is clean and parking is free. We prefer the a la carte breakfast near the lobby. Location is great, near shops and mall. There’s an actual convenience store at the hotel so you can get your essentials there. Staff were nice except the check out person, he was oveeer it. Of course we’ll ask for all our receipts. They add an automatic $15 donation which you can take out.

Friends_and_family Family

6/10

Pleasant

23 Apr 2026

romald

We stayed at Playa Grande over the Easter weekend, 2026. Overall the stay was great. The room was spacious and located conveniently next to the pool area, easy access to the beach. The room condition wasn’t the greatest: dirty bathtub with broken shower that kept running hot water. The shower was extremely challenging to regulate. The A/C was not working properly. The housekeeping was excellent though -big thank you! The amenities were great overall, a few decent size pools, a really large hot tub. There weren’t enough chairs by the pool and guests kept ‘reserving’ these with their towels. The restaurants on the property weren’t great. The service was slow, and the food was subpar, especially the sports bar. It took them 45 minutes to serve us a hotdog and a pizza, and both meals were awful. Anyway, I don’t recommend this place if you want to do all inclusive. Although, the location of playa grande is unbeatable with the marina and plenty of restaurants nearby. The beach is one of the most beautiful beaches I’ve seen in my life! You can’t swim there, but the walks are unforgettable!

Family_with_children

4/10

Poor

19 Apr 2026

Susan

We paid $800 to upgrade our room when our daughter decided to come with us. The hotel insisted we pay more once we got there. It was another $200 to add her. They acted like we were inconveniencing them and trying to “pull a fast one.” Basically, no customer service and just wanted to make more money off us. Also, they were ridiculously inflexible. They wouldn’t let us have an uber come get us at the lobby. Instead we had to walk 5 mins to the gate. Our daughter sprained her ankle and they still made us walk. Also, food was not good and drinks costs $20 each. They jack up prices for the non-all inclusive guests. But the all-inclusive isn’t worth it because they use bottom shelf liquor. And you had to pay if you wanted even mid-level brands. Positive was Jaime at the beach pool bar. Also, breakfast at the Grande Solmar was good and not crazy high price fix. All in all, we definitely won’t go back.

Friends

10/10

Exceptional

18 Apr 2026

Jessica

The entire family loved it!

Family_with_children

10/10

Exceptional

15 Apr 2026

Trent

The entertainment staff is top notch.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Robert

Great properyy, plenty of available pool chairs at least our week (early April). Had activities each day like pool games, bingo, blackjack, volleyball, etc. Kids things as well. We had a 1 bedroom that was nice with balcony. Food and drinks were good. Great fitness center. Things to improve - room cleaning came at different times, which did interrupt us a returning to room a couple times in one week stay. Property is big which is good but you’llget your steps in.

Partner

8/10

Excellent

11 Apr 2026

Josh

Very nice pools, safety, and family friendly. Food and drinks are expensive, with no option of breakfast included. All inclusive prices are crazy high, quoted at $145 per person per day , even for my 13 year old. They offer time shares, so beware of the bait and switch with extra coupons or deals. Overall it was a great location next to the marina, restaurants, and even the public “locals” beach. We would stay again

Family_with_children

10/10

Exceptional

11 Apr 2026

Heather

Room was clean, staff was friendly

10/10

Exceptional

10 Apr 2026

Allison

Everything was excellent

10/10

Exceptional

07 Apr 2026

Amanda Leigh

Good stay

Friends

8/10

Excellent

07 Apr 2026

Renee

The property is beautiful. Check-in was quick and easy, and the food was great. I would recommend this resort and would likely stay here again in the future!

Friends

8/10

Excellent

04 Apr 2026

Hayat

We had a pleasant stay overall. The hotel is in a great location, very clean, and the staff were friendly and welcoming throughout our visit. The food at the hotel was decent—nothing particularly special—but there are many great local dining options just a few minutes away by Uber or within walking distance near the marina, which made it easy to try authentic local food.

One thing to note is that swimming isn’t allowed at the Pacific-facing beach due to strong currents. While that was a bit of a downside for us, we understand that safety comes first. Overall, it was a comfortable stay in a convenient location.

Family_with_children

10/10

Exceptional

04 Apr 2026

Lindsay

Wonderful experience overall!

Family_with_children

10/10

Exceptional

03 Apr 2026

Ananta

Playa Grande Resort & Grand Spa: A Perfect 5-Day Cabo Getaway

We just wrapped up a 5-day, 4-night stay at Playa Grande Resort, and it was the perfect base for our Cabo adventure. If you’re looking for a blend of luxury, safety, and a prime location, this is it.

The Highlights:

• Service & Staff: From the moment we checked in, the staff went above and beyond. Whether it was help with logistics or just a friendly \"Hola\" by the pool, their hospitality made us feel right at home.

• Top-Notch Security: As travelers, peace of mind is everything. The security here is rigorous and professional, making the resort feel like a private, safe sanctuary.

• Excellent Amenities: The pools are stunning (perfect for those post-sightseeing dips!), and the resort facilities are exceptionally well-maintained. We spent our evenings relaxing with a glass of wine, soaking in the views of the Pacific.

• Prime Location: Being tucked right next to the Marina meant we could easily transition from the quiet of the resort to the energy of the city streets and boat tours.

Final Verdict: Playa Grande offers the best of both worlds—it's close enough to the action of the Marina but secluded enough to feel like a true escape. We’re leaving with a phone full of memories and a very high recommendation for anyone visiting the Baja!

Family_with_children

2/10

Poor

02 Apr 2026

Sheela

The photos of this property on Expedia are VERY deceptive. Based on those, we booked a room for nearly $500/night, expecting to stay in the buildings with 5 pools as advertised. Instead we were dumped in side buildings with access to much smaller pools. Our room overlooked a parking lot and hostel. The front desk staff- including the “supervisor”- were completely unhelpful and unapologetic. We asked for a refund which they would not grant, sent us back to Expedia. Expedia tried to contact the manager but they there were none available (at 4:30pm!). We elected to check out rather than stay there and have not yet heard if we will get a refund. Very dishonest advertising and inappropriately high charge for a room with a disgusting view, nothing like what was expected. Do NOT recommend this property at all.

Family_with_children

8/10

Excellent

02 Apr 2026

Sergey

Breakfast was good. Sunday breakfast was excellent

Family_with_children

10/10

Exceptional

26 Mar 2026

Jocelyn

The staff was absolutely amazing. Not only were

10/10

Exceptional

25 Mar 2026

Sarah L

Beautiful property. Pools are wonderful, landscaping and grounds beautiful and the sunsets/sunrise on the beach were incredible. Staff very kind and friendly. We had a newly renovated room. Perfect holiday for our family of 4.

Family_with_children

10/10

Exceptional

25 Mar 2026

zishut

Parking is great location is great. Quiet kids, friendly.

Family_with_children

10/10

Exceptional

24 Mar 2026

James Douglas

Perfect 7-night stay at Playa Grande Resort! The location is 10/10—literally steps away from all the best restaurants and shops at the Marina. We loved the convenience of walking everywhere. The pools were great, the service was friendly, and we couldn't have asked for a better spot for our vacation. We'll definitely be back

Family_with_children

10/10

Exceptional

24 Mar 2026

David

Remodeled room was very nice.

Family

10/10

Exceptional

23 Mar 2026

Brendan

Parking was an ease, they parked my car and deluvered it back when leaving. Great service.

Family_with_children

10/10

Exceptional

23 Mar 2026

Kristine

Lots of walking, absolutely beautiful architecture

Family_with_children

10/10

Exceptional

23 Mar 2026

Pedro

Everything was excellent! Beautiful!! Food and service top notch!

The only difficulty for older people is the bathtub. Very difficult to get in and out.

Not recommendable for people with mobility issues.

10/10

Exceptional

22 Mar 2026

Michelle

Awesome customer service. They are remodeling the rooms and we stayed in one ~ very nice and comfortable

Partner

8/10

Excellent

22 Mar 2026

brent alan

Staff was great......very pricey

10/10

Exceptional

22 Mar 2026

Felipe

All good, amazing experience!
Very good location, nice pools & comfortable.
Highly recommended.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Jason

Great experience!

10/10

Exceptional

21 Mar 2026

Cristal

Great property, food, amenities and excellent location

Family

10/10

Exceptional

19 Mar 2026

Katherine

No complaints. Terrific food and service.

10/10

Exceptional

19 Mar 2026

Cesar

We had a wonderful stay at the resort. Property was very clean. Our maid Pauola was awesome. She made sure we had all essentials needed at hand in our room. She mopped our floors everyday given every time we came back into our suite it had that good home smell and cleanliness. We also had the pleasure to meet Rafael. He made sure to get our luggage and ourself to the room at check in with the quickness and safely manner in the golf cart. He was available every time we needed him to get us from the room to giving us good pointers to where go and eat at a reasonable price. Rafael went beyond his measures and walked with us to the gate point with our luggage to send us off home. Great attitude at all times. Thank you to all the staff at playa grande resort for the great experience. We will see you soon in July once again.

Family

8/10

Excellent

17 Mar 2026

Jeffrey

Parking very good.

8/10

Excellent

14 Mar 2026

Jacqueline

Beautiful property, we stayed at the begin and the end of our trip. The renovated side is updated and TVs are newer along with the bathrooms, the older side has outdated TVs and the bathrooms are older. The property is beautiful and very walkable

Partner

8/10

Excellent

13 Mar 2026

Maria

The room was great, no issues. The staff was great. We did not get a welcome packet, but later found out we would have received one when we spoke with the timeshare selling people. We declined at the start of our vacation. You can not swim at the beach in front of the hotel due to the strong undercurrent. The food at the buffet was ok. The steak house food was amazing, very good. The 2 shows were entertaining and fun. Loved the location of the Hotel, very close to the Marina. Very safe area. We would recmmend to stay. We will return.

Partner

10/10

Exceptional

11 Mar 2026

Wendy

We had a lovely relaxing stay.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

John

Great facility and restaurants.

10/10

Exceptional

09 Mar 2026

Carolyn Faye

Ocean view

Partner

10/10

Exceptional

09 Mar 2026

Timothy

The property was in perfect condition. The food at all of the restaurants was very good. We had the All Inclusive and we were not disappointed. We had a suite, the beds were very comfortable. Everything about our stay was excellent! We never got hassled to purchase a TS either. All and all, a great stay!

10/10

Exceptional

08 Mar 2026

CARRIE

Stunning ocean view. Beautiful pools and grounds. Room was very large and comfortable. Grounds, lobby, restaurant, and room all very clean and welcoming.

Partner

10/10

Exceptional

08 Mar 2026

Mike

Was a great vacation. Beautiful view of the ocean

10/10

Exceptional

07 Mar 2026

Laura

Beautiful location, easy access to town, friendly and outgoing staff, delicious daily breakfast buffet. No USB ports in the room, no umbrella options for the beach lounges. Tons of umbrella pool seating options. Large gym facility overlooking a put-put golf course.

Partner

6/10

Pleasant

06 Mar 2026

Daniel

I will never go back to any Solmar resort nor to Cabos. First we were “upgraded” to some mold smelling room at the back side of the resort, at the street side. Unacceptable, so we went back. Our original room was in renovation, so we got for one night another room and had to move the next day to yet another room. A bad start. Those two rooms were nice and large. About 30% of the place is in renovation. Extremely strict smoking rules, not even a corner in the resort you could smoke. Not allowed to swim in the ocean, which is one thing. But the moment you’re on the beach, close the water, they already come running and screaming after you and treat you disrespectfully like you’re a child. Moreover, no potable water in room, no bottles, nothing. We could buy a bottle for $9 USD every day. The resort and Cabos altogether is abusively expensive and it doesn’t feel Mexican at all (no mariachi, hardly any Mexicans, for 90% American tourists), way too American. The location however is beautiful and breathtaking! But I’ll never go back there. Mexico has so many better places to enjoy.

Partner

10/10

Exceptional

05 Mar 2026

Andrew Gerard

No major complaints. It is a great location. Staff was very friendly. And the grounds were kept in good clean condition.. The rooms are nice other than the large whirlpool tub in the master bedroom sweet. Also seemed like the staircases were closed due to maintenance on the tile work, which could be annoying at times as the elevator was very slow.. overall I would highly recommend this property.

10/10

Exceptional

05 Mar 2026

Laurie

This is a beautiful and pristine resort located on a quiet stretch of the ocean. What you experience everyday are boats lazily floating by doing some whale watching. The staff are AMAZING and some of the friendliest I have met at any resort. Shout out to LeyLani and Rodrigo of the entertainment staff! You will feel welcomed your entire stay. The twice weekly shows are definitely worth going. The emcee Roberto is hilarious.

Partner

10/10

Exceptional

01 Mar 2026

Jacqueline

Yes,,beautiful and well appointed

Partner

10/10

Exceptional

01 Mar 2026

Alfredia Rose

I had a wonderful time! The resort and the rooms were clean, beds comfortable! Resort was spacious and near the peer and shopping. Pools on all levels. Staff was polite. Would definitely go again.

Self

10/10

Exceptional

28 Feb 2026

Sherity

Staff was amazing!

Partner

2/10

Poor

27 Feb 2026

Arthur

Fell down resort stairs that didn’t have handrails. This created a situation where I had to be medicated, back to the USA. I requested for resort to give me back credit for time not used. (Accident was day after first arrived). Through Expedia which was unsuccessful I’ve seen zero response or apologies from the resort themselves which is very disappointing. Expedia tried but resort did nothing for use. However staff personnel were very kind. Especially a doctor they have with the resort

That’s fine

Partner

8/10

Excellent

27 Feb 2026

Lisa

The room was always clean.

Partner

8/10

Excellent

24 Feb 2026

Tanya

Great resort. The path to Marina was closed so had to walk around the long way to get there. Not pushy about time share. Food/drinks$$$ but it’s what you would expect from a resort. (we did not do all-inclusive because we knew we wanted to try lots of the local restaurants.) weak drinks for $16+ a pop, but amazing food. Room was spacious and clean-pools were beautiful, lots of fun activities to do.

Friends

10/10

Exceptional

24 Feb 2026

arthur

Yes - Excellent!

2/10

Poor

23 Feb 2026

Lilit

I recently stayed at Playa Grande Resort & Grand Spa, and unfortunately, it was a very disappointing experience.
From the moment we arrived, the reception staff was extremely rude and unwelcoming. Instead of feeling like valued guests, we felt like we were inconveniencing them. Any questions or concerns we raised were met with dismissive attitudes and zero effort to help.
The biggest issue started when we discovered that the heater in our room was not working. The room was cold and uncomfortable, and despite reporting the issue, nothing was done to resolve it in a timely manner. To make matters worse, there were plumbing problems and a terrible mold smell throughout the room. The room itself felt very old, outdated, and poorly maintained — definitely not what you would expect from a resort of this level.
Because the heater was never properly fixed, we were forced to pay for a taxi ourselves and go to Walmart to purchase two portable heaters just to make the room livable. This was completely unacceptable and an unnecessary expense that should never fall on guests.
Another frustrating aspect was the pools. While the hotel advertises itself as “family friendly,” most of the pools were designated adults-only. This made it very difficult to enjoy the amenities as a family and felt misleading.
Overall, between the rude reception, unhelpful staff, broken heater, plumbing issues, mold smell, outdated room, and misleading pool access, this stay was incredibly disappointing.

Family_with_children

10/10

Exceptional

23 Feb 2026

Timothy John

Excellent room, supposed to be an older hotel but could not tell as our room was totally up to date, bathroom like a spa! Overall hotel in \"as new\" condition, staff quick to smile and help with anything you need. We added breakfast buffet to our package and found a decent variety ( omelette/waffle station etc.) Bottom line was the hotel exceeded our expectations. Two thumbs up for zero annoying vendors on beach. Two more for the staff!!

Partner

8/10

Excellent

23 Feb 2026

Bradley

Fantastic food for an all-inclusive (if you purchase), large room, great view

Friends

10/10

Exceptional

22 Feb 2026

Matthew

Great value, clean and fun for kids. Easy walk to marina, pools are heated and large hottub. Enjoyed our time here.