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Pueblo Bonito Montecristo Luxury Villas

Los Cabos · Mexico

Predio Paraiso Escondido 1View location

8.8/10Excellent282 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood8.0/108.0
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pueblo Bonito Montecristo Luxury Villas

Facilities The hotel comprises a total of 90 rooms. Services and facilities at the hotel include a dining area and a business centre. Those arriving in their own vehicles can leave them in the car park of the accommodation. Rooms Each of the rooms is appointed with air conditioning.

All rooms offer a mini fridge and a safe. Sports/Entertainment The establishment offers attractions including sport and entertainment opportunities. A pool is available for guests to enjoy in their free time. The hotel offers a gym (for a fee) to travellers. An entertainment programme is offered for children.

Read more about this hotelShow less

With a stay at Pueblo Bonito Montecristo Luxury Villas - All Inclusive in Cabo San Lucas (Paraiso Escondido), you'll be a 5-minute drive from Quivira Golf Club and 6 minutes from Marina Del Rey.

Treat yourself to a stay in one of the 36 individually decorated guestrooms, featuring fireplaces and private pools. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished patios. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves.

34-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Featured amenities include a business center, express check-in, and express check-out.

A roundtrip airport shuttle is provided for a surcharge during limited hours, and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available No elevators By ocean Guests will receive an email with special check-in instructions Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Use of the golf course is not included in the room rate.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 1000 per person (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Playa el Faro 1.1 km / 0.7 mi
Cerro de la Z 2.4 km / 1.5 mi
4 de Marzo Park 2.4 km / 1.5 mi
Quivira Golf Club 2.4 km / 1.5 mi
Cabo San Lucas Visitor Information Center 3.2 km / 2 mi
Natural History Museum of Cabo San Lucas 3.3 km / 2.1 mi
Church of Saint Luke 3.4 km / 2.1 mi
Las Californias Museum 3.4 km / 2.1 mi
Amelia Wilkes Square 3.4 km / 2.1 mi
Rudos Gym 3.4 km / 2.1 mi
Marlin Alley 3.5 km / 2.2 mi
Zen-Mar Mask Gallery 3.5 km / 2.2 mi
Municipal Market 3.6 km / 2.2 mi
Plaza Bonita Mall 3.7 km / 2.3 mi
PlayWin Casino 3.8 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Laundry service
  • Babysitting service
  • Multilingual staff
Show 30 more facilities & services
  • Fireplace
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant: 6
  • Swim-up bar
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 7
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Kids’ club
  • TV lounge
  • Steam bath
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Picnic
  • Minimum check-in age: 18
  • Fitness
  • Tennis
  • Golf practice facility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA WITH PRIVATE POOL OCEAN VIEWVILLA • WITH PRIVATE POOL OCEAN VIEWVIL.PP-OV

    Photos are not available for this room type.

    Pueblo Bonito Montecristo Luxury Villas

    VILLA WITH PRIVATE POOL OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH PRIVATE POOL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.PP-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA OCEAN VIEW TWO QUEEN BEDSVILLA • OCEAN VIEW TWO QUEEN BEDSVIL.2Q-OV

    Photos are not available for this room type.

    Pueblo Bonito Montecristo Luxury Villas

    VILLA OCEAN VIEW TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    OCEAN VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2Q-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pueblo Bonito Montecristo Luxury Villas

8.8
Excellent
282 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
8.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Armando Lozano
Our stay at Pueblo Bonito Montecristo was absolutely unforgettable, and the staff made all the difference. From the moment we arrived until the day we left, every team member treated us with genuine kindness, professionalism, and warmth.

The level of customer service was outstanding. Everyone greeted us with a smile, went above and beyond to make sure we were comfortable, and always made us feel welcomed and valued. Every request was handled quickly and with care, and it was clear that the staff truly takes pride in creating an exceptional experience for their guests.

The villas were beautiful, the property was well maintained, and the atmosphere was relaxing and peaceful. What truly sets Montecristo apart, however, is its incredible staff. Their dedication, attention to detail, and sincere hospitality turned a great vacation into a memorable one.

Thank you to the entire Pueblo Bonito Montecristo team for making our trip so special. We will definitely be returning and highly recommend this resort to anyone looking for an amazing vacation with world-class service.
8/10
Excellent
10 Jul 2026
Eric
We was stunned by our view from our villas. There will be a lot of shuttling so expect wait times even though they do a good job. We had a few issues that made the stay a bit uneasy but overall the stay was a great time. The round of golf at Quivera was the highlight of the trip and well worth it!
Family_with_children
8/10
Excellent
04 Jul 2026
Angela
.
Friends
10/10
Exceptional
02 Jul 2026
Kristina
We always enjoy our time at Pueblo Bonito Sunset. This time we stayed at the Montecristo Villas and had access to the resort. The villa was amazing! The food is always delicious, the staff is always gracious, kind and goes above and beyond to accommodate whatever the need is. We highly recommend this resort to any and everyone we talk to. We will continue to be guests here for the foreseeable future. Thank you Pueblo Bonito for making our family vacations and celebrations always something to remember.
6/10
Pleasant
28 Jun 2026
Elizabeth Marquez
The villa was clean overall, well appointment, nicely done and good amenities, however some closet shelves were dusty, bed cover on the main floor bedroom was stained, found a bug on one of the bathrooms, the air conditioning leaks just outside of the main bedroom towards the kitchen and becomes slippery, plus a few other smaller issues.
I'll go back but I'd suggest to have the villas inspected prior to the guests arrival instead of the occupants having to call to get issues resolved.
Having the pool and spa are a big plus and we enjoyed them very much.
Family
10/10
Exceptional
24 Jun 2026
Zachary
Our Butler Karen was AMAZING!!! Room service food quality could use improvement. Our first villa had lots of deferred maintenance but the second one was perfect. Give Karen a raise!!
Family_with_children
10/10
Exceptional
19 Jun 2026
Rebecca
amazing service
Family
10/10
Exceptional
14 Jun 2026
Ricardo
The resort was beautiful, with an outstanding golf course and excellent restaurants. It’s a large property, but convenient shuttles run every 5–10 minutes, making it easy to get around. Overall, it was a truly high end experience.
Friends
10/10
Exceptional
25 May 2026
Crystalyn
Very clean. Staff super helpful and friendly. Easy access to sister resorts with complimentary transportation. Beautiful view. Spacious pools in each villa.
Friends
4/10
Poor
04 Apr 2026
Bronwyn
The villages are nice, but the resort is overcrowded and the food is terrible. It’s nearly impossible to get any space near or in the pool and getting around is a hassle.
Family_with_children
2/10
Poor
03 Apr 2026
Sonya
Staff is not friendly from check-in to waiters not all but most the most friendly were the drivers !
Family
10/10
Exceptional
18 Mar 2026
Erin
We had a wonderful stay at the Montecristo and we can’t wait to return! The property is stunning! Palm trees, beautiful colorful flowers, and cliffs over looking the beautiful ocean. Staff goes out of their way to help you in any way. Everyone we met was friendly and kind. There are multiple restaurants throughout the property. Shuttles also run to the other Pueblo Bonito resorts and all are included on the all inclusive plan. This was our first time here but won’t be our last.

If I had one con, it would be that they were a little pushy about the timeshare presentations. On a short trip with our kids, I didn’t want to waste an afternoon on a presentation. I wish there was alternative options… maybe an online webinar that could be viewed not during vacation? I’m sure it is a wonderful place to have ownership but didn’t want to take away from our vacation.
Family_with_children
10/10
Exceptional
08 Mar 2026
Amber
What an incredible 5 star experience.
Our family felt safe, and we were so comfortable. The food was top notch, and everyone was satisfied. Can’t beat the private pool in our villa, with a stunning view.
Every Pueblo Bonita property we checked out, was absolutely beautiful.
We will be back for that 5 star feeling!
Thank you to all the lovely staff that made our trip unforgettable! Cheers
10/10
Exceptional
26 Feb 2026
Lorraine
Villa was spotless, luxurious, staff extremely helpful and courteous. Couldn't ask for more.
Family
10/10
Exceptional
12 Feb 2026
Ann
The view from our villa was magnificent. The villa is so pretty, with so much natural light and nicely decorated. The staff is so accommodating and friendly.
Leisure Friends
10/10
Exceptional
26 Jan 2026
Tyren
Great resort! Friendly staff as usual. Beautiful grounds. Very good food. Everything you'd want at an all inclusive and more.
Leisure Friends
8/10
Excellent
15 Jan 2026
Rachel K
We had a great stay at the Montecristo Villas with the all inclusive plan! We fit six adults comfortably in the villa. The villa was very clean, but cloth furnishings and bedding were dated. That is the only con of the entire stay. The view from the villa is second to none. The food was outstanding! We ate at the Montecristo restaurant (excellent breakfast selections), poolside at sunset for lunch (redundant menu, but who tires of fish tacos and nachos?), and had dinners onsite at Sunset Beach. The shuttle system was a breeze. The drivers are accommodating and so very friendly. Pool service was awesome, Arizbeth was especially attentive. The amazing staff, the views, the food and the spacious clean villas made this a family trip to remember!
Leisure Family
10/10
Exceptional
15 Jan 2026
Dr Julien J
Our Montecristo villa was impeccable. Breathtaking Pacific sunset views. Pueblo Bonito service was first rate.
Leisure Partner
10/10
Exceptional
23 Dec 2025
Albert
Great view, great service.
Leisure Family_with_children
10/10
Exceptional
09 Dec 2025
Mona
Very beautiful, great villas! It was a memorable vacation in a beautiful villa with everything we needed around. I just hoped the transfer services were faster.
Friends_and_family Family
10/10
Exceptional
04 Dec 2025
Sudharman
Clean villa, staff and amenities.
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
JOVITA CARDOZA
love pueblo bonito been coming for close to 20 years but first time in Montecristo Villas never disappoints.
10/10
Exceptional
27 Nov 2025
Rosanne
Gorgeous villa, lots of food options, great for families. If you want to be in the thick of the action, it is not for you, but for a family who wants some space to stretch out, it was perfect!
Leisure Family_with_children
10/10
Exceptional
19 Nov 2025
Steve
Room was indeed spotless! Stayed in a spacious villa that was cleaned every single day. The staff was very courteous and helpful. Our Concierge was a wizard - classic - speaks excellent English and knows everything.

Leisure Family
4/10
Poor
11 Oct 2025
Darcy
When people check in, make sure they have water in their rooms and make sure they tell guests their room service rules. We struggled to get food and drinks our first night, staff didn’t really care.
Leisure Friends
6/10
Pleasant
05 Aug 2025
Joshua
Amazing staff but the property is run down.
10/10
Exceptional
04 Aug 2025
Joseph
The stay here was excellent. It was so quiet at our own villa. The dining options with the all inclusive plan were great. Food and staff were wonderful. Look forward to returning in the future.
Leisure Family
10/10
Exceptional
31 Jul 2025
Odette
Everything was amazing.
Leisure Family_with_children
6/10
Pleasant
26 Jul 2025
Edris
This property has potential. But the wait times for just about everything takes hours. Dinner takes hours. Getting a golf cart or ride takes 30-45 minutes and the resorts are far apart with long lines.
10/10
Exceptional
14 Jul 2025
Kurt
Perfect vacation spot. Wonderful times needs updating as furniture is past its prime but the beds are super comfortable
Leisure Family
10/10
Exceptional
08 Jul 2025
Matthew
The villa was very old and in need of updates and repairs. Pool was clean
Business_and_leisure Family
10/10
Exceptional
07 Jul 2025
Monica
M
10/10
Exceptional
06 Jul 2025
Candis
Staff is always so nice and friendly! Go out of their way for us everytime we go!
Leisure Family
10/10
Exceptional
03 Jul 2025
Jayson
The property was beautiful and well maintained.
Leisure Family
10/10
Exceptional
03 Jul 2025
jaime
The property is Huge and their Managment team have everyone's needs handle Perfectly every time
Congratulations to ALL.
Leisure Family
10/10
Exceptional
22 Jun 2025
Tatiana
loved the privacy
Leisure Family
10/10
Exceptional
29 Apr 2025
mohamed
Staff was incredible
Leisure Partner
6/10
Pleasant
28 Apr 2025
Carol
Staff are excellent however villas are showing age. Would not consider it 5 star property
10/10
Exceptional
01 Mar 2025
Maria Cruz
I love everything, food, staff, I LOVE MEXICO! 🇲🇽 ❤️
Leisure Family
10/10
Exceptional
24 Jan 2025
Khosro
Good location
Leisure Friends
10/10
Exceptional
02 Dec 2024
Shamina
Perfect location and relaxing quiet. The service was outstanding by the staff, and the food was great.
Leisure Partner
10/10
Exceptional
12 Nov 2024
reyna
Amazing!! Just do it already.
Business_and_leisure Partner
4/10
Poor
05 Aug 2024
Jessica
I’ve stayed here several times but this time the unit needed some upkeep. The water fountain to our unit was broken it was missing the upper portion so it looked terrible walking into our unit. Dining service to look a long time. Transportation inside the resort also took a very long time.
Leisure Family
4/10
Poor
25 Jul 2024
Monique
We stayed for girls trip 6/20-6/24. We used to love staying at Monte Cristo yearly until this year. We had a terrible experience. Our villa was supposed to be ocean view which it was not. Our Villa faced all dead bushes with no landscaping. We found cockroaches in the master bedroom and by the front door. Lower bedroom had no hot water. We had no phone service the day before we were leaving. We addressed all these concerns when we arrived to Alejandro Guzman, the guest service experience manager.
Several times I asked for a supervisor or general manager and was told each time that there was no one on site. I sent two emails since we have arrived home to Alejandro and he has never once replied. Needless to say this will be the last time we ever stay at this Pueblo Bonito Monte Cristo.
We asked for a different room or a credit and was told they only had one other room open, on the 3rd day of our trip that was no better.
I reached out over a month before we arrived to see if we could get the same villa we had in the past, there was no response to that.

I have sent so many friends/family to this place in the past
Would like this email to be escalated to someone who cares.

Cheryl Sommer
Leisure Family
10/10
Exceptional
11 Jul 2024
Yessica
We enjoyed our stay all of the staff members were really nice and helpful
Family
10/10
Exceptional
11 Jul 2024
Shanetta D. Fulmore
We visited Montecristo this year for our family vacation. Best decision ever!!!!! The layout of the property is unique along with fantastic ocean and mountain views. We loved the privacy at the Villa and the personal hot tub and pool. Several options of going out to dine or order suite service for food, drinks, etc. in the comfort of the Villa! There is nothing to dislike at this resort, but the property is so large you have to call for a ride to really get around the resort. If there is anything not to like it would be the intro from the sales dept., upon checking in to take a timeshare tour.
Over all it’s a 10/10, book and enjoy, we sure did!
Leisure Family_with_children
10/10
Exceptional
11 Jul 2024
Shanetta D. Fulmore
We visited Montecristo this year for our family vacation. Best decision ever!!!!! The layout of the property is unique along with fantastic ocean and mountain views. We loved the privacy at the Villa and the personal hot tub and pool. Several options of going out to dine or order suite service for food, drinks, etc. in the comfort of the villa! There is nothing to dislike at this resort, I would say the property is so large you have to call for a ride to really get around the resort. If there is anything not to like it would be the intro from the sales dept., upon checking in to take a timeshare tour.
Overall, it’s a 10/10 book and enjoy, we sure did!
Leisure Family_with_children
6/10
Pleasant
07 Jul 2024
Colleen

If you book on a hotel site you get old rooms

I found out the hard way that if you book through hotels.com you get the older places not the newer places. So we were up in the older section where a lot of the stuff is broken or not in such great condition. The whirlpool tub in the one bathroom did not work at all that's happened in the other room didn't work it's definitely not the same as the place I reviewed when I was there but maybe want to go and stay in that room and spend all that money.
Friends_and_family Family
6/10
Pleasant
30 Jun 2024
Colleen

Not what I thought it would be

The veiw was not great, lots of construction going on right by us
Friends_and_family Family
4/10
Poor
23 Jun 2024
Kira Jae
The service was horrible!!!! No customer service what’s so ever at the Monte Cristo!!!!! Horrible!! Rude and dismissive!! They lie about restaurant closing times and pretty much everything else!! Have been to this resort 3 times before and it was really disappointing the way the service has declined!! Probably will not return again. Many options in Cabo!!
Leisure Friends
10/10
Exceptional
13 Jun 2024
John
This resort is next level. I don't know why anyone would stay anywhere else in Cabo, honestly.
Leisure Family
10/10
Exceptional
18 May 2024
Cy Wade
I recently had the pleasure of staying at the Montecristo Villas at Pueblo Bonito, and I can confidently say it was one of the most luxurious and memorable experiences I’ve ever had. From the moment we arrived, we were treated like royalty. The check-in process was smooth and efficient, with friendly staff who made us feel right at home.

Our villa was absolutely stunning. It featured spacious, elegantly decorated rooms with all the modern amenities you could ask for. The private infinity pool was a highlight, offering breathtaking views of the Pacific Ocean that made every sunrise and sunset a magical experience. The outdoor terrace with a hot tub and barbecue area was perfect for relaxing evenings.

The resort itself has everything you could possibly need. We enjoyed delicious meals at the on-site restaurants, which offered a wide variety of cuisine, all of which was top-notch. The concierge service was incredibly helpful, arranging activities and excursions that made our stay even more special. Whether we wanted to explore the local culture, indulge in some shopping, or just relax on the pristine beaches, everything was easily accessible.

One of the standout aspects of our stay was the impeccable service. Every staff member we encountered went above and beyond to ensure our comfort and satisfaction. From the housekeeping team who kept our villa spotless to the attentive poolside servers, the level of hospitality was truly exceptional.

Montecristo Villas at Pueblo Bonito
Leisure Friends
10/10
Exceptional
01 May 2024
Sierra Marie
Loved the gorgeous property and the easy transportation across the property and sister properties
Leisure Partner
8/10
Excellent
17 Apr 2024
WILLIAM
Best part is the view from the Villas. The facility is dated and needs a refresh. The check in staff and operators were marginally helpful. Dining options at Montechrsito are limited. You must go to other properties for options. You cannot Uber to or from your Villa as Uber is not allowed on property. You have to take a $20 cab ride one mile to the front gate then wait in Uber.



Leisure Friends
10/10
Exceptional
04 Mar 2024
Yuliya
Outdated rooms
Leisure Family_with_children
8/10
Excellent
26 Feb 2024
Myrna
Safe is excellent
Leisure Friends
8/10
Excellent
25 Feb 2024
Christina
This was our third year at Monte Cristo Estates we love this place!!

This time we were disappointed in the restaurants sometimes food was even ice cold menu options were not all available either
Leisure Friends
6/10
Pleasant
24 Feb 2024
patricia
The property itself was clean, upkept and pretty. However, our villa, was old and needs a definite upgrade. I am not one to complain or do a review on anything, but I spent a lot of money and expect a place w the times. Chunks of floor gone, patched walls, every faucet in every bathroom, old w lime around and on them. Dryer didn’t work, no laundry soap. Sorry but I feel if the owners of this particular villa should be told
6/10
Pleasant
14 Jan 2024
Andreas Von
Broken toilet,unfinished painting, lights not working, broken knobs on cabinets, half ass cleaning of the luxury villa. When u pay this kind of money service and maintenance should be perfect.
10/10
Exceptional
17 Dec 2023
Rachel
3rd time with them this year!! Excellent
Leisure Partner
10/10
Exceptional
22 Oct 2023
Shea
My family and I were at Pueblo Bonita during a category three hurricane. It was very scary. However, the staff was so accommodating even during the height of the storm. They made sure that my family had food and water, and that we were safe not one of the staff took the stress out on any of us. They were all so friendly and ups bearded during the entire situation. This happened on our last day of our vacation. We were stuck here for an extra two days

During our entire stay, the staff was excellent and friendly. It was very easy to book excursions they were very helpful in every way my husband and I will be coming back here with our family at least once a year for the rest of our lives this was an amazing experience.
2/10
Poor
16 Oct 2023
Hillary

Rude front desk girl/upcharged/bugs

When we checked in we were told that our villa that was for “up to 10 all inclusive ” wasn’t actually up to 10. We paid another 3k+ dollars because all inclusive wasn’t included in that. Management was no help and the girl that was helping us who said she was the reception manager was extremely rude. She was trying to give us analogies on why we were in the wrong but they didn’t make sense. When we got to our villa it had ants and little tiny bugs everywhere. The ice maker didn’t make ice and so we had to request it. The cleaners that came daily were great and so was Alex who we went through for anything we needed. We rented a golf cart for the week and I don’t think it’s worth it. They tell you that you’re able to take it anywhere in the resort but you can’t. The food has gone down hill since we were there two years ago. The best thing we found was brunch at the golf course. Dinner there for an up charge was also an option and was worth it! Service by the pools was pretty good as well. Due to the up charge, front desk girl who was so rude, bugs, and the food quality I wouldn’t go back.
Friends_and_family Family
10/10
Exceptional
24 Sep 2023
Jeffery
Too many flies. Everywhere that we went to eat there were flies. Even when we sat inside to eat, there were flies.
Leisure Partner
10/10
Exceptional
22 Jul 2023
NIBRAS
Very nice place
10/10
Exceptional
21 Jul 2023
Jenny
Property is clean and beautiful! The staff are great! Karen Diaz made sure we were taken care of the whole time. She was very quick to respond to our needs. Shuttle services and drivers were timely and very polite. Room service was also punctual! Our whole experience was great from start to finish! Will definitely recommend and visit again!
6/10
Pleasant
10 Jul 2023
Jose
The property is old and not well maintain, we had a rauch in teh bedroom flying around, the water they use to water the landscaping is not clean and smells like sewage. The villa was in really bad conditions, the BBQ was extremely dirty, the pool had thousands of tiles missing. The service at the front desk is very unfriendly and they just don't smile at all. The restaurants
Are extremely busy, you have to make lines of 45 minutes to get food that takes other 30 minutes to be served and with bad attitude. Overall is a 6 for me. I will never be back there!
Leisure Family_with_children
10/10
Exceptional
24 Jun 2023
Toby
The private pools and hot tubs were amazing. The view is phenomenal. Need more options for food on the room service menu.
Leisure Family_with_children
4/10
Poor
04 Jun 2023
Alfonso
During our recent stay we were captivated by the beauty and well-maintained appearance of the property. However, our overall experience was marred by several shortcomings, particularly in terms of amenities and service.

One of the major drawbacks of the hotel is the challenging contour of the land it is built upon. Getting between different areas within the property proved to be quite difficult, and we were forced to rely heavily on the shuttle service provided. Sadly, this inconvenience was amplified when we discovered that our villa was nearly a mile away from the main market building, making it an arduous walk, especially for our elderly parents who were unable to make the journey.

Furthermore, the free shuttle ride to the sister properties was consistently full, severely limiting our options for exploring the surroundings without incurring additional expenses. Considering the price we paid for our stay, we expected better availability and reliability for such services.

The pools on the property were disappointingly small, and to make matters worse, they were kept at a chilly temperature. This prevented children and even adults from enjoying a refreshing swim. Additionally, the beach adjacent to the hotel was not suitable for swimming, denying us the opportunity to indulge in a beachside experience altogether.

The quality of the food at the hotel's restaurants was mediocre standard.
Leisure Family_with_children
10/10
Exceptional
22 May 2023
Monique Elyssa
This property was amazing in every way. We loved having our own heated pool and jacuzzi. The butler service and room service were great. We will definitely be back and have referred this place to others.
Leisure Friends
10/10
Exceptional
02 May 2023
Daniel
Excellent service and a beautiful property.
Leisure Friends
8/10
Excellent
01 May 2023
ebony
This property was very nice. We will probably come back.
Business_and_leisure Friends
10/10
Exceptional
28 Apr 2023
christopher
The villa was amazing. The views were spectacular and the staff was very helpful. The resort is very large but the staff can take you anywhere around the resort if the walk is too long. The food was excellent and everything was made to order.
Leisure Family
10/10
Exceptional
28 Apr 2023
megan
The private infinity pool in our villa has ruined us forever in staying at a regular resort!
Leisure Partner
10/10
Exceptional
26 Mar 2023
Nathan
Highly recommend! Amazing reset that was much needed. Private heated pool is amazing and the villa was spectacular. Like your in your own private vacation home but with all the access to several of their properties. We will definitely be back.
Leisure Partner
10/10
Exceptional
11 Jan 2023
Ashley
The ocean view was absolutely stunning!!! I also loved the large space that they offered. The shuttle service was very prompt. I loved the staff over at the market they were all so fun and friendly
Leisure Friends
8/10
Excellent
28 Dec 2022
Mary Lease
This resort was perfect for my vacation with my adult children. The only downside is the constant requests to meet for a timeshare presentation throughout our week. I had met with them our first day and was insulted for “making the worse decision of my life” when I told him no.
Leisure Family
10/10
Exceptional
25 Nov 2022
Praveena
It’s a gorgeous property with so many dining options and beautiful surroundings. Great food and service.
Leisure Friends
6/10
Pleasant
25 Nov 2022
Anna
Great place but we definitely felt some weird presence. We experienced some paranormal activity. Overall beautiful place, make sure you call them to book since Expedia sometimes glitches and won’t let you book the right amount of people. For example every villa rooms 8 people but it only allowed us to add 4, so we ended up spending more than we wanted to by booking 2 villas. Overall staff is great, go to the restaurants to eat if you have all inclusive, the room service food is like going to Dennis, very mediocre American food.
Leisure Friends
10/10
Exceptional
10 Nov 2022
Sharon
Absolutely loved every minute of our stay. The villa was almost too good to be true, the staff were so friendly and helpful, and there were so many dining options. The resort is huge and the shuttles make it so easy to get around.
Leisure Family
10/10
Exceptional
18 Oct 2022
Ruby
The property was absolutely amazing!!! Highly recommend and will be back!
Leisure Family
10/10
Exceptional
10 Oct 2022
Kannary
Beautiful place and a wonderful experience. We liked being able to visit the different resorts.
Leisure Friends
10/10
Exceptional
02 Oct 2022
Claudette
Spacious, great housekeeping and staff
Leisure Friends
4/10
Poor
26 Sep 2022
Ali
Been here now 8 times, thus will be my last time. Service has gone down the drain. Every resturant was closed or had new rules that were not in place prior. Never had a chance to eat due to these rules
Leisure Family
8/10
Excellent
16 Sep 2022
James Ryan
Very secluded in the houses. Beautiful, clean.
Inconvenient getting shuttles to go anywhere on the property and everything is spread out to where walking and/or renting a vehicle is not an option if you are put anywhere near the top of the hill of houses.
Leisure Partner
10/10
Exceptional
12 Sep 2022
Verified traveler
Superb property with incredibly friendly staff members. Homes are beautiful and decorated Spanish woods. Wide doors for ocean breezes, views are spectacular.
Leisure Family
10/10
Exceptional
01 Aug 2022
Zijada
When booking I had high expectations that were even exceeded! Didn’t think this was possible. My friends and I are already planning the next trip back!
Leisure Friends
8/10
Excellent
30 Jul 2022
Randy
.
10/10
Exceptional
26 Jul 2022
Aaron
Amazing
8/10
Excellent
08 Jun 2022
AMY

Butler was not very helpful

Lovely place. Clean and roomy. The only thing about my stay is I felt the check in process could have been more informative. I was refused help on a couple of things but all in all good place.
Friends_and_family Friends
8/10
Excellent
25 Apr 2022
Allyson
My whole family stayed for 5 days. Teenagers and adults. It was very nice, clean, and well manicured lawns. We had an all inclusive package. The only problem we ran into was that they did not have liquor/beer in the villa itself. As we have had in other all inclusive resorts. You had to call room service, and you could only order One or the other. And because it was two adults we could only have two beers per adult or one bottle of wine or one bottle of champagne. You would have to wait 45 minutes before you could order again any alcohol. And the only other complaint I had was after you were done with room service, there were dirty dishes that sat till the next day or until you ordered room service again. But other than that the Villa is beautiful, staff is very friendly and helpful, and the food is very good at the restaurant we ate at. Also be prepared if you are using and all inclusive package to tip. Again at other inclusive I have stayed at you tipped once and that was Sufficient. So make sure you have enough cash to tip the whole time you’re there Or you can charge the tip to your room.
Leisure Family
10/10
Exceptional
18 Apr 2022
Arthur
The property is great overall. If you dont want to leave you really dont need to. There are plenty of options for food all day long so you alwasy have options. Monticristo is seperated from the hotel so you do need to take a shuttle over to get dinner then you need to take a buggy to your final desination for dinner which when its busy does take a while.
Leisure Family
10/10
Exceptional
11 Apr 2022
Bernie
Enjoyed our villa at Montecristo Estates. Wish there were more dining and entertainment options throughout the resorts.
Leisure Family
10/10
Exceptional
04 Apr 2022
Trevor
Stayed at Sunset for first 4 days and the Villas for the last 3 days of our honeymoon at Pueblo Bonito.

Loved having our own pool and hottub for the last 3 days where we could very much just relax and recover in complete serenity before heading home.

The villas are ginormous and gorgeous and has a full kitchen with everything you could want. Also had TV's with real remotes so we could hook up our own smart devices for Netflix/hulu at the end of the day which we really appreciate.

The shuttle service is very necessary and we never waited too long. Also Marco the driver was really awsome and remembered our names and conversations and a real pleasure to interact with.
Leisure Partner
10/10
Exceptional
02 Mar 2022
Larry
The pictures don’t truly show how beautiful this villa is. We loved our vacation and will definitely be back.
Leisure Family
10/10
Exceptional
26 Jan 2022
Xavier

Services and food

Very comfortable, service helpful and in complex shuttle available. Food of all kinds was plentiful and delicious.
Friends_and_family Friends
10/10
Exceptional
22 Jan 2022
Heather
Loved the beautiful flowers. Amenities, service.
Leisure Partner
10/10
Exceptional
09 Dec 2021
Chad

Spoiled and Relaxed. Monte Cristo is a exceptional

Our Family absolutely loves staying at Monte Cristo. We feel spoiled and relaxed. Sunday Brunch is like no other. The Market is a must. Public pools are full of fun and activity. Private pool in each unit is priceless.
Friends_and_family Family
10/10
Exceptional
28 Nov 2021
Matt
Villas are great for family, which is why we stayed in one.
Leisure Family
10/10
Exceptional
09 Oct 2021
Bertha Alicia
I liked the feeling of home away from home and staff very friendly and food was delicious.
Leisure Family_with_children
10/10
Exceptional
24 Sep 2021
Adrienne
The best resort ever. We go every year! ❤️❤️❤️
Leisure Family

Location & surroundings

Pueblo Bonito Montecristo Luxury Villas
Predio Paraiso Escondido 1, Los Cabos, Mexico

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Pueblo Bonito Montecristo Luxury Villas

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