Name: Pueblo Bonito Rosé Resort & Spa
Address: Playa El Medano, Baja California Sur, Cabo San Lucas, 23410, MX

4/10

Poor

31 Jul 2026

Candice G

Staff was very unprofessional, rude and had a very matter of fact attitude. It wasn’t really all inclusive so be careful with additional charges at certain restaurants. There was mold in my room, it had a very ugly odor. Overall I was not happy with my stay. I wouldn’t come back or recommend this reasort.

8/10

Excellent

29 Jul 2026

Carlos Omar

I like the property and the experience and service in the hotel. What I didn't like is sections or parts of the parking lot being blocked off with no explanation seeing how there was little spots on some days.

8/10

Excellent

29 Jul 2026

Joslin

The resort was beautiful, staff were kind and helpful. The beach access was amazing. The food does get a little repetitive but there are many great options on the sister property as well that is literally next door.

8/10

Excellent

29 Jul 2026

Oskar

Overall excellent location, beautiful beach, spacious rooms but limited choices for food, only one buffet.

10/10

Exceptional

27 Jul 2026

Amber

Clean, well maintained and friendly staff!

2/10

Poor

26 Jul 2026

Meytal josephien

Worst experience with my family we ever had the staff had attitude it took 2 hours to order at the pool every restaurant had 1 goir wait. We had roaches in our room horrifying we even flew back 1 day early

8/10

Excellent

26 Jul 2026

Buntha

Great access to the beach. The only thing that could have been better for me was the food selection. Food was just ok.

6/10

Pleasant

26 Jul 2026

Carlos

The staff was very friendly but the resort is very dated and the air conditioning was not able to keep up at the peak of the heat

6/10

Pleasant

24 Jul 2026

Amy

The hotel was dated and it was very hard to get service by the pool for drinks and food. I had to change rooms after the first night due to bedding that was unclean and standing water in the tub. The food was decent but didn’t like that the better restaurants were an upcharge from the all inclusive fee.

10/10

Exceptional

24 Jul 2026

Rene

Love the attention and care from the staff.

6/10

Pleasant

21 Jul 2026

Ramiro Alcantar

The hotel is in a great area, the beach is beautiful, the food is good, but the service was bad. They dont have enough personel, it takes long waiting times to get a drink at the bar, same situation with waiters on the restaurants, they take a long time, we had a unpleasant experience at the Cilantro's restaurante, we made a reservation, but tables were not ready for our group, we got the tables later, but manager was rude with us.

2/10

Poor

20 Jul 2026

Herminia

Staff service at restaurants is beyond terrible
The manager at cilantros has the worst customer service to say the least. Will never go back to that place

Family_with_children

8/10

Excellent

20 Jul 2026

Brandon

Good staff thank you again

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Karla

All was good EXCEPT my room had a strange smell.

6/10

Pleasant

16 Jul 2026

Marcos

The staff was friendly and helpful. The hotel is older and the hotel landscape is kept up. In my hotel room a roach would appear every day. I killed them. The tub in one of the bathrooms gets plugged up. The top bedding blankets on one of the beds was dirty and stained. The resort was also kid friendly which is ok but I am use to staying at an all adult resort.

Family

8/10

Excellent

15 Jul 2026

Mayra

The location is perfect! It’s beach front and the pool was great. The restaurants were great with a variety of different foods. Staff was amazing and so incredibly helpful. The hotel itself needs an update but everything else makes up for it.

Family

8/10

Excellent

15 Jul 2026

Roldan

We love the family atmosphere, the cleanliness and the staff super nice. Our favorite restaurant was the Italian. The extra money for that restaurant was well worth it. Will be back! And the beach was the best part…a swimmable beach!

Family_with_children

10/10

Exceptional

15 Jul 2026

Martha

The food was great! And the staff was very friendly. The room was a little out dated, but it had that Mexico charm.

Partner

10/10

Exceptional

15 Jul 2026

Cristina

It was a beautiful hotel with the most perfect access to the beach/pool. Totally recommend!

Friends

10/10

Exceptional

13 Jul 2026

Dominik

Amazing staff and property

Family

10/10

Exceptional

11 Jul 2026

oscar

Ustedes gente de cheaptickets son lo mejor!! Recomiendo al mil viajar y comprar con ustedes, está es mi cuarta vez con ustedes y todas las experiencias han sido geniales. Espero volver pronto a viajar con ustedes.

Family_with_children

10/10

Exceptional

11 Jul 2026

Craig john Garcia, Kimberley Berneice

I’ve been staying at this property for ten years now every year. This year the resort looked the best I’ve ever seen it. Staff was amazing as usual.
Absolute perfect trip. Can’t wait to get back.

Partner

10/10

Exceptional

10 Jul 2026

Melissa

Great family hotel, second time staying here and will definitely come back. Love the beach, great for swimming.

Partner

10/10

Exceptional

10 Jul 2026

CHARITY

Valentin who worked the front desk at Rose was AMAZING! He needs to be promoted!

Partner

10/10

Exceptional

09 Jul 2026

Timothy

Have stayed here several times, love it!!

Family_with_children

6/10

Pleasant

07 Jul 2026

Eva Angelina

I didn't like the room I was expecting more for a luxury suit.
The hotel need more entertainment for teenagers not much to do.

6/10

Pleasant

06 Jul 2026

Jaime

Service needs to improve..

Friends

10/10

Exceptional

04 Jul 2026

Milagros Karina

Nice hotel front in the beach amazing view. We enjoyed our breakfast every morning the restaurant with view to beach. The beach is calm and clear to swim and walk. They take your lunch and appetizer in the beach. Really close to downtown. The staff very kind.

Family_with_children

8/10

Excellent

03 Jul 2026

Izaic

Overall a great first time experience in Cabo. The food was pretty good and had a good variety on buffets. Loved the pool and drinks! Staff was all friendly. Beds were not super comfortable but everything was clean and fresh. I’d stay here again

Family

6/10

Pleasant

03 Jul 2026

Melita

The room was large size with beautiful balcony!! The only problem was the beds with old bedsheets……staff were super nice! Didn’t like the buffet! Cilantro restaurant was great! Overall experience was good!

Family

10/10

Exceptional

30 Jun 2026

Evelyn Maribel

Excelente servicio. Personal muy amable

Family

4/10

Poor

29 Jun 2026

Irene F

Our room supposedly was a luxury room. 2 full size beds and a couch that opened up. The couch was hard as a rock. The shower had a slow flow. Only bath towels, no wash cloths or hand towels. I wish there would have been more options as to where to eat.

4/10

Poor

28 Jun 2026

Gilles

the good thing is it was close to the water... The bad thing is the staff lies just about everything when they serve the food that doesn't meet expectation... not the cleanest place and very, very outdated... Shampoo and soap in the bathroom are cheap motel quality....

Self

2/10

Poor

28 Jun 2026

BOUCHRA

The stuff are terrible and servie is poor, the airport stuff are horrible

Family

10/10

Exceptional

27 Jun 2026

Tyra Lee

Clean Room, staff was great, upgraded our room

Friends

8/10

Excellent

26 Jun 2026

Gladys Elvia

We stayed at Pueblo Bonita Rose for 5 days. Overall it was wonderful. The staff was great anywhere we were at; pool, restaurants, room service.
The rooms are a bit outdated and the beds aren’t too comfortable, however our room was cleaned each day and it had a great balcony view of the pool and ocean. Aside from that, the property was very clean and beautiful.
The location was absolutely perfect! 10 min walk to the shopping center, and perfect for a taking a stroll down the beach which was also a short distance to Mango Deck and restaurants/bars.
I would recommend Pueblo Bonito Rose and the All Inclusive is 100% worth it!
We are already planning our next trip

Family_with_children

10/10

Exceptional

25 Jun 2026

Andrew

This is our third time staying at this resort so clearly we like it. The service at the pool and on the beach for food and alcohol is amazing! Jonathan was very attentive. We are a family that loves swimming in the ocean so it is a big deal having a swimmable beach at this resort. Room service food is really good and never took too long. We had a total of 11 people and never had issues getting tables altogether at the buffet or restaurant reservations. They also helped us book golf at Quivira and that is an unbelievable experience, highly recommend. All of the staff is simply amazing. I never encountered a single issue with my entire stay. I will stay here a fourth time.

Family

8/10

Excellent

24 Jun 2026

Doretta

The resort is beautiful, and the grounds are well maintained. The location is excellent. Rooms definitely need updating. There was only 1-2 english television stations to watch, and part of the time the channels didn’t come in at all. I didn’t like seeing all the dirty dishes and food littering the hallways, There were lots of food choices, and for the most part the food was good. They definitely need more than one bartender out at the outside bar, but the pool servers were great, they really work their butt off and want to make sure you’re happy. Overall we’d visit this resort again, and we had a good time

Family_with_children

6/10

Pleasant

23 Jun 2026

Patricia Adelina

Room was ok; shower head was broken but worked. Air conditioner was horribly loud! Staff was nice but way too busy in June. Beach was nice outside. Food was good. Kitchen had coffee pot but no coffee packs to use. I wouldn’t go back in June way too busy. We like going in October instead.

Family_with_children

8/10

Excellent

23 Jun 2026

Sandra

Property is on Medano beach, good buffet and pool is nice. You can also visit sister properties at no charge.

Family

4/10

Poor

20 Jun 2026

Grace

The resort itself is really nice, but the rooms are a little filthy and there was bugs in our room. The staff was also very nice, but not very helpful, we would wait over two hours for room service and went at the bar. They would not serve unless you tipped even though you paid for all inclusive. The view of the beach is very pretty and easy access.

Friends_and_family Friends

8/10

Excellent

18 Jun 2026

Rhonda

Clean resort, room service was so slow we ended up cancelling our order--we waited over an hour to have a bottle of wine delivered, good food selection in the restaurants.
I would stay again for the price.

Friends_and_family Friends

8/10

Excellent

17 Jun 2026

Natalia

We purchased a Jr. Suite, and needed a roll away bed and to be near my other family members, and thankfully the hotel was not fully booked (assumed), that we were upgraded to a 1st floor luxury suite. We were so happy that they exceeded our expectations ten fold. I might be spoiled now to always book a first floor room.

Glad the hotel is not obnoxiously huge, that walking from one side to another was very easy. We are also happy that we could use the other two hotels just like ours. The ease of having a bracelet that unlocks your room and check in for meals was so convenient. My favorite part was the access to the beach, and having full service while lounging on the sand. We never had a problem looking for a beach or pool lounger. Housekeeping was great as well.

We happened to be at the same time of many high school grad week vacationers. This gave me a perspective of what to expect if my kids are to come to Mexico before they are 21. I knocked off a star for the food, it was good, but I'm sure it could be better.

I highly recommend this hotel, it was central to the downtown Cabo area, $6 Uber to the marina, and walking distance to Walmart and beach restaurants.

Family_with_children

10/10

Exceptional

15 Jun 2026

Estela

Staff was very helpful and nice. Everything was close by. The app was very useful.

Family_with_children

10/10

Exceptional

10 Jun 2026

Teresa marie

college kids

Family

10/10

Exceptional

10 Jun 2026

Kade Leland

Love this place!! Pueblo Bonito Rose never disappoints… year 4!!!!

Family

10/10

Exceptional

09 Jun 2026

Ethan

We love Pueblo Bonito. We got married there a few years ago and we go every year for our anniversary. It just gets better and better.

6/10

Pleasant

08 Jun 2026

Kimberly

Beautiful stay friendly staff, the only downsides were the all inclusive food at most of the restaurants was not good. Drinks were also not great. Rooms were a bit outdated. I would recommend the Nextdoor sister property Pueblo Bonito Rose Los Cabos over the rose, smaller and more calm.

Partner

4/10

Poor

08 Jun 2026

victoria

It was a very big let down. Reading the reviews I was under the impression it was going to be wonderful. It was a lot less than that. No water, beer, liquor, or paper towels in the rooms. Room service was very limited and a reoccurring theme you can order a very limited amount. The service from the staff was honestly terrible. The cafe was the worst. Food was not great, drinks (if you manage to get one) are super watered down. If you’re in your teens or early 20’s this place is for you. They run around all night making tremendous amounts of noise. No one can even get a drink at the bar because there’s always like 10 of them just standing around. For us the beach was not swimmable. Over all not worth the money we paid. All inclusive is a joke here. It seems like no one tips and in turn the staff is not on any mood to provide good service. I would not stay there again.

Family

10/10

Exceptional

07 Jun 2026

Raul M

It’s was the best resort ever.

Self

8/10

Excellent

06 Jun 2026

Christen

Overall our stay at the resort was wonderful. The staff were very attentive and did their best to meet all our needs. Jesus at the pool was by far our favorite. He made our days at the pool so enjoyable. The food was good, not great. The breakfast buffet was our favorite and the sushi was very good at the outdoor restaurant. The servers do go out of their way to make our eating experience great though. The resort needs some updating, but it is very clean and well maintained.
The major downside was that close to a hundred or more late teens early twenties kids were there. They made it very difficult to get a drink at the bar or even sit at the patio near the bar overlooking the ocean. As the day went on, they got louder and basically took over the pool area. I have two daughters 15 and 17, who didn't feel comfortable playing water volleyball or enjoying some of the activities due to there being so many intoxicated kids everywhere. Don't get me wrong, I know they were just having a good time, which I did at their age too, but it wasn't what we were looking for on our family vacation.
Overall we would stay here again, especially due to the staff. Maybe just a different time of year.

Family_with_children

10/10

Exceptional

06 Jun 2026

Sara

We really enjoyed our stay at Rose. The property is very well maintained and spotless, I was very impressed with the cleanliness and upkeep. You can tell they put a lot of time into maintenance. Our room was comfortable and spacious, the beds were so-so but no real complaint. We enjoyed room service coffee every morning on the balcony, watching the Muscovy ducks and Orioles. The al la carte menus were our favorite versus the buffet. We used the restaurants at the Blanco and the Rose. Sunset and Sushi was our #1 choice. The beach is very walkable but only early in the morning, at about 9am the vendors show up and they are relentless and make being on the beach pretty unbearable. That was disappointing considering one reason we chose this resort for the swimable beach. We booked a glass bottom boat tour through the resort and that was a fun day, highly recommend if you've not gotten to see the rock formations up close. We used the pools at Rose and Blanco, the poolside service is wonderful at both locations. Both pools are nice and well-kept, we liked them for different reasons. We walked down to Baja Brewing through town, the area is clean and safe and very walkable. Overall, a great trip!

Family_with_children

6/10

Pleasant

03 Jun 2026

Maria

it was ok. restaurants not great

Friends_and_family Friends

10/10

Exceptional

30 May 2026

melyssa

Exc ubicación,buena atención ,la comida buena

Friends_and_family Family

4/10

Poor

30 May 2026

Joy

the staff is wonderful. Will not return due to constant hawking their junk on the beach Almost harassment, but will never return due to that! I have never experienced that level of intrusion at any other beach resort.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Mark

Maintained to the T,s. Excellent service and a great location. Nice sized rooms all with ocean views. My 6th trip to the Rose and I will be back.

6/10

Pleasant

29 May 2026

nora E

The fridge wasn’t working, they didn’t stock the fridge like others hotels, and the room had cockroaches, we forgot a hat in the restaurant, we were one of the last customers and the say they didn’t found anything 😕

Friends

8/10

Excellent

28 May 2026

Anneke

Nice place. Beach access was great. Food and drinks were good. Felt like food took a while to come once ordered (usually a 20-45 minutes). Music was always going and beach area was swarmed with peddlers. Everything considered though great place for the price. Would book again.

10/10

Exceptional

26 May 2026

Sharene Caryn

Fantastic staff - friendly and kind
Good food
Great value for your money

Family

8/10

Excellent

25 May 2026

Michael

Walking distance to town it was nice.

Partner

6/10

Pleasant

23 May 2026

Jessica

My fiancé and I recently stayed at this resort for five days for what was supposed to be a relaxing and memorable trip. We chose this property because of its emphasis on “hospitality above everything,” but unfortunately, that was not the experience we had.

We are both 26 years old and of Mexican descent, and while we did not want to make assumptions during our stay, it became increasingly difficult to ignore the difference in treatment we experienced compared to many other guests around us.
Throughout the trip, service toward us consistently felt dismissive and noticeably less attentive. At the pool, for example, it was extremely difficult to get service. We often had to repeatedly flag down staff just to order drinks, while guests who arrived after us were immediately greeted, checked on frequently, and provided attentive service throughout the day. Since this was an all-inclusive resort and all guests wore the same wristbands, the difference in hospitality stood out even more.
This feeling extended beyond the pool. From the moment we arrived, the welcome at the front desk felt cold and uninterested. Staff rarely made eye contact, and throughout the resort we noticed we were not spoken to with the same warmth, respect, or attentiveness that we observed toward many other guests. Even small things — tone of voice, greetings, basic courtesy, or being acknowledged — felt inconsistent. The resort itself is beautiful, but genuine hospitality is what makes people want to return.

Partner

6/10

Pleasant

23 May 2026

Elena

Lack of customer service was disappointing.

Family

10/10

Exceptional

20 May 2026

Dervis

Awesome

8/10

Excellent

18 May 2026

oleg

No shower by the ocean beach. Rooms are not loaded like in all-inclusive resorts usually, you need to call anytime if you needed something, even drinking water. Everything else was excellent: helpful staff, clean everywhere, good food, convenient location, ocean beach.

Family_with_children

6/10

Pleasant

18 May 2026

Diana

Stay was okay elevator was broken , food was fair have had better , didn't like that a bed was up by a window people would walk by and was quiet noisy. Was pretty dated in Decor .
Couch folded into a bed it was pretty well used and dirty with some sort of stains and not very comfortable.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Diane Shaffer

An old school Mexican resort. Friendly staff! All inclusive has a good variety of food and drinks. Water aerobics offered daily.

10/10

Exceptional

17 May 2026

Bryan

Rooms were clean, staff was over the top amazing. Would definitely stay here again.

Family_with_children

10/10

Exceptional

17 May 2026

Geraldine Ann

We enjoyed our stay. The staff were friendly, considerate, and professional.. Room was great! The buffet was very good - love the fresh fruit, especially the pineapple and the papaya. Lots of activities! We will be back soon.

Family

6/10

Pleasant

16 May 2026

Mariano Jesus

Needs an update and food is marginal.

Family

10/10

Exceptional

16 May 2026

Michelle

Everything about this hotel was excellent from the check in process, cleanlieness, awesome food, drinks, beach, location and pool. I wish we had booked more time there to enjoy everything they had to offer. We will definitely return and plan a longer visit. The best part as always when we come to Mexico is the friendliness of the people. They are happy, kind, and always so helpful when we need directions or help with anything no matter how small it is. We keep coming back because of them.

Partner

8/10

Excellent

14 May 2026

Marc

The rooms were clean and the staff was friendly. Bar was well stocked. Food was mediocre at best. We ate at the specialty restaurants. Frida’s was overpriced and inflated tips. We found ourselves going to Sunset for their buffet as it was better.

Partner

10/10

Exceptional

14 May 2026

Kayla

The staff is always incredible! The restaurant food was incredible. Pool side service is so great, sometimes a little slow but the wait staff is so nice. I wish there was more activities in the evening. I love that you can resort hop. We’ve stayed 4 times and definitely recommend!

Partner

10/10

Exceptional

14 May 2026

Christine

I absolutely loved my stay at this location. The staff are extremely courteous. Loved being able to order food while sitting poolside having cocktails was wonderful. Can’t wait to go back!!

Friends

2/10

Poor

14 May 2026

Amy

Apparently the resort decided to remodel above our room in the middle do the night. Horrible banging and drilling until well after 2am and we had to catch an early flight the next day. We called to the front desk about 6 times and nothing was done in fact the noise became louder.
The mattresses are extremely hard like sleeping in the floor. In fact the floor might be more comfortable.
The faucet in the bathroom leaked all over the vanity onto the floor anytime you ran water.
Worst resort stay we’ve ever had. Will not Return nor recommend.

Friends

10/10

Exceptional

13 May 2026

Christian Joseph

They never returned my deposit

10/10

Exceptional

11 May 2026

Ji-ye

Had nice time at the resort

6/10

Pleasant

09 May 2026

Carolyn

Property is tired and needs a major renovation.

Family_with_children

4/10

Poor

09 May 2026

David

Disappointing we have been staying at the Rose for several years. We go multiple times a year love Cabo.The property is starting to look run down. Rooms are outdated our shower barley worked. After first night went to front desk to get the bathroom shower situation resolved. I asked to be put into a different room. They agreed to move us but said we had to wait for a new room. Resort was not busy so there was really no reason why we had to have the Bell Hop come and take our luggage and store it. They told me to come back around noon for new room. Came back at noon still told me they didn't have a room for us yet. So had to basically waste all morning and part of the afternoon to get into a room so we could shower. Time for us to find a new resort to visit.

Partner

8/10

Excellent

07 May 2026

Kenneth

If i would give a complaint it would be about room service, not on time and cold food

Partner

10/10

Exceptional

07 May 2026

Kerry

Room was great and service was excellent!! Food was diverse, fresh and delicious!! I would stay again with family or solo. The beach was beautiful and atmosphere was everything we needed to disconnect and relax.

Family

10/10

Exceptional

04 May 2026

Carlos

Beautiful resort and great staff!

Partner

10/10

Exceptional

04 May 2026

Sandy

We love staying a Pueblo Bonito Rose! All inclusive is the only way to go!. My only complaint was working with Expedia. beware... I had a problem when booking and they did not help me at all with the solution. I had to call the property myself and took over one month to fix the problem to a position solution. Don't count on Expedia!

Friends

8/10

Excellent

03 May 2026

Stacey

Staff helpful, nice pool, nice beach, close to downtown…

Friends

10/10

Exceptional

02 May 2026

Lori

Jr. Suite. Beautiful & huge pool. Fabulous location. Clean grounds. Deli is great too. Adjacent to their Blanco resort. Nice pool chairs and beach chairs. Nice staff. Good Asian dining area. Decent Buffet though the food is not as good as Sunset or Pacifica. The shuttle between Rose & Sunset is a great plus. Such a great time, we are booked for July 1st-6th.

Partner

6/10

Pleasant

01 May 2026

Tatyana

Stayed here mainly because the location is excellent — very close to the beach, marina, restaurants, and easy to walk almost everywhere. The staff was friendly and the overall area felt lively and convenient.

However, the rooms are very outdated and the biggest issue was the strong unpleasant smell inside the room. We had to keep the balcony door open most of the time because the air felt very heavy and uncomfortable. Without fresh air coming in, it was honestly difficult to stay in the room for long periods.

If the hotel renovates the rooms and improves ventilation/freshness, this place could be much better because the location itself is really great.

Family

10/10

Exceptional

29 Apr 2026

Matthieu Jacques Jean

This hotel is great. The location is amazing (by the beach, close to the downtown area). The swimming pools (along with the one from the next door hotel accessible) are great.
The food options (different restaurants to choose from) are really nice as well.

The staff was really nice and helpful, but i have to say that the restaurant staff were not super friendly.

I was a bit disappointed by the lack of communication from the staff by email. I tried to get info about transportation before arriving, and I also tried to retrieve a lost item after i departed. I emailed them several times and received no answer whatsoever.

Family_with_children

6/10

Pleasant

27 Apr 2026

Thomas

Food was mediocre, one restaurant on site was very rude about my daughter’s food allergies. Room service was wonderful in that aspect. Nothing to do in the evening at resort. Grounds were ok nothing exciting. Views from room were nice even when not full view. Drinks took forever if you were in the pool getting served and it wasn’t that busy. Location was nice since it’s close to marina, glad there was other hotels to visit with the all inclusive (sunset was very nice). For us, we would not stay here again due to service and the food allergy issue since it’s big for us. Good average hotel otherwise.

Family

4/10

Poor

26 Apr 2026

wilfredo

This is my second time here and probably the last one, the food is terrible the first night I had meat that it was impossible to cut when finally I was able to get a piece the meat didn’t have any flavor, i stayed three days I had to get bananas so i didn’t go hungry the staff some of them are really nice and some of them really bad specially the ones by the pool, I was lucky to get Quinti a waiter who helped me for breakfast and lunch he really goes the extra mile, for dinner I got Yareth Roldán she was very nice and helpful

Self

10/10

Exceptional

25 Apr 2026

Deborah

Very nice it won’t inclusive resort. Rooms were nice. Food was very good, with a good selection of places to eat.

Family

10/10

Exceptional

24 Apr 2026

Jamie

Excellent resort. The food is outstanding. We ate at the buffet most meals and it was delicious with a variety of options and ever changing theme. The employees and service were also excellent as well as the pools. We stayed at the rose but you can utilize facilities at the other two Bonito resorts nearby which was fun. We will stay here again.

Family_with_children

10/10

Exceptional

19 Apr 2026

Fatima

It was really nice and clean. Rooms were a tad outdated but the resort overall was beautiful!

Partner

6/10

Pleasant

17 Apr 2026

Taylor

We stayed at the Rose for a week during spring break. Check in was fast and simple. Our room was outdated but clean. We had a view of the pool and could see a sliver of the ocean. The beds were so hard and the pillows were too big. The AC was fine and we had hot water.
The pool was oddly warm and after a few hours got murky. I saw them cleaning it every morning but too many kids and sunscreen would dirty it up. It would make more sense to have an outdoor shower by the pool than in the sand on the beach.
We love this location because of the beach and walking distance to town. The service on the beach was hit or miss. We would tip every server but noticed a lot of other people not.
The food at the resort was disappointing. The guacamole had no flavor. The tacos, pizza, burritos were nothing to write home about. The drinks were also nothing special. The last AI resoet we stayed at had fresh squeezed margs and these ones just taste like sugar and mixer. Luckily we could walk down to Uno Mas.
We tried getting into the sushi spot but it was almost a 2 hour wait so we went to Texican across the street. We finally got into the sushi spot a couple days later and was super disappointed. It didnt take long to seat us but then it took forever to be acknowledged and another 30 min to order. The sashimi was ok. The rolls and fried rice were not good. Paloma also had no flavor, then the waiter expected us to tip off of the calculated bill (I would never pay $125 for). It was very rude.

Partner

10/10

Exceptional

16 Apr 2026

Maria

Hello, everything was fine, the bad thing is with the taxi we took at the same hotel it left us far from the airport, we had to walk 6 minutes

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Angel

Best bargain in Cabo hands down. Yes rooms are a little dated but the quality of food and service outweighs it.

6/10

Pleasant

14 Apr 2026

Nicole

Overall we had a wonderful stay. I feel with a few improvements this place could be a lot better. At check-in staff did not give information on dinning options or times, where to get pool/ beach towels, themes or activities that went on throughout the week, and how to get around property. Rooms and property were very clean, but outdated and worn down. Most of the staff were friendly, but you definitely received better service if you tipped money especially at the start of service (poolside and dinning). Our housekeeper for the week left a note on our last night, kindly asking for a tip. Our two daughters went for dinner, the waiter asked them for a tip. The app where you make reservations for restaurants and shuttle, was slightly misleading with fine print of charges for dinning at the restaurant. When you reserve a time for the shuttle there is a “ I have read and accept terms and conditions” button you have to select before you can reserve, but not for the dinning where you will be charged. The “i have read and agree to terms.” should be both places for shuttle and dinner reservations. Sushi was really good. Buffet could be better. I loved the beachfront and swimmable ocean.

Family_with_children

8/10

Excellent

13 Apr 2026

Flora Arceli

Great place, but now entertainment at night.

Family

8/10

Excellent

12 Apr 2026

christopher

only complaints are that the air conditioner smelled like mildew and air was very damp. they need to fix this. also, almost never had hot water for our showers.

4/10

Poor

09 Apr 2026

Kathryn

I booked during spring break. The resort does not respect the rights of non-spring break guests. It is really unfortunate. THey let the kids disrepect other guests, very unhappy with how hey handled a spring breaker throwing a drink in my grandaughters face. Very disappointed.

10/10

Exceptional

09 Apr 2026

Dou

Love it, we enjoyed every minute of it. Will definitely stay here again.
The housekeeper took all the towels as she should, but, didn't replace the hand towels from the restroom. The next day we asked for an extra towel because there was 5 of us and she left us 4. We also asked for a hand towel. When we returned. Still no hand towels but 2 thin face towels. The last evening, she took the dirty towels and didn't replace any. We came back from the beach and we had to go ask for them from the lobby. We didn't let the towels situation get us down. Just sharing so everyone is aware. It happens.

10/10

Exceptional

07 Apr 2026

Todd

Always great