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Hampton Inn Jacksonville I-10 West

Jacksonville Area - FL · United States

548 Chaffee Point Blvd.View location

9.0/10Excellent775 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Location8.8/108.8
Neighborhood8.8/108.8
Value7.6/107.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn Jacksonville I-10 West

'Located just off Exit 351 of Interstate 10 in Jacksonville, Florida, the contemporary Hampton Inn Jacksonville I-10 West offers convenient access to downtown and commercial areas. This hotel provides comfortable rooms equipped with coffeemakers, irons, high-speed internet, and a complimentary movie channel.

Guests can enjoy a complimentary hot breakfast, On the Run breakfast bags (Monday-Friday), Wi-Fi in public areas, meeting rooms, and 24-hour coffee and tea service in the lobby. The fitness center and breakfast service are currently operating with reduced service, and the complimentary evening social is unavailable. '

Read more about this hotelShow less

Located in Jacksonville (Westside), Hampton Inn Jacksonville I-10 West is within a 15-minute drive of Jacksonville Equestrian Center and Riverside Park. This hotel is 10.6 mi (17.1 km) from Lakeside Park and 10.7 mi (17.2 km) from St. Vincent's Medical Center.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Crystal Springs Park 2.3 km / 1.4 mi
Panther Creek Golf Club 2.6 km / 1.6 mi
Pope Duval Park 4.7 km / 2.9 mi
Camp Milton 6.1 km / 3.8 mi
Bent Creek Golf Course 8.7 km / 5.4 mi
Jacksonville Equestrian Center 11 km / 6.9 mi
Normandy Lane Plaza Shopping Center 11.3 km / 7 mi
Gateway Shopping Center 12.2 km / 7.6 mi
Normandy Mall Shopping Center 12.9 km / 8 mi
Terrace Park 13.4 km / 8.3 mi
Criswell Park 13.5 km / 8.4 mi
Hyde Park Golf Club 14.2 km / 8.8 mi
Jacksonville-Baldwin Rail Trail 14.4 km / 8.9 mi
Woodstock Park 14.7 km / 9.1 mi
Lighthouse Marina 14.8 km / 9.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 82
  • Number of floors (main building): 3
  • Double rooms: 44
  • Suites: 5
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 28 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • BBQ facilities
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Horse ridingExtra charge
  • BasketballExtra charge
  • BilliardsExtra charge
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room ACCESSIBLE SMOKINGRoom • ACCESSIBLE SMOKINGROO.H6-JK

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    Room ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 26 m²DBL.KG-6
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hampton Inn Jacksonville I-10 West

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    Hampton Inn Jacksonville I-10 West

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²STU.2Q-NM
    STUDIO TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    Hampton Inn Jacksonville I-10 West

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 26 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable1 photo

    Hampton Inn Jacksonville I-10 West

    DOUBLE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 26 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable1 photo

    Hampton Inn Jacksonville I-10 West

    STUDIO TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Hampton Inn Jacksonville I-10 West

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 26 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable1 photo

    Hampton Inn Jacksonville I-10 West

    DOUBLE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hampton Inn Jacksonville I-10 West

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 26 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable1 photo

    Hampton Inn Jacksonville I-10 West

    DOUBLE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Toiletries
    • Desk
    • Housekeeping
    • TV
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 26 m²STU.KG-NM
    STUDIO KING BED NON SMOKINGPhoto unavailable1 photo

    Hampton Inn Jacksonville I-10 West

    STUDIO KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn Jacksonville I-10 West

9.0
Excellent
775 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.8 /10
Neighborhood
8.8 /10
Value
7.6 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
18 Jul 2026
Sheila
The hotel was under renovation
We could not go thru lobby we had to enter a side door and walk thru fitness center
Our room had been renovated so the room was very nice and clean but the hotel in Reno mode was a mess. Even outside. Giant scaffolds and lifts. Mess. No pool hard to park
Disappointing bc I had no idea when booked it would be like this
Partner
6/10
Pleasant
16 Jul 2026
Alex
Room smelled like mildew.
Partner
2/10
Poor
09 Jul 2026
Rebecca
Absolutely horrible stay! There is massive construction going on- there is no parking, no pool, dirt/trash blowing everywhere outside on the property AND- it’s loud with all the work going on. At one point, they turned the water off without notifying anyone.

There’s construction tape up everywhere and parts of hotel roped off. And the pool being closed— not good at all. It smells awful when you walk into the lobby-Iike mold or something…

Was very disappointed none of this was communicating in advance of our stay so we could have stayed somewhere else.

Wouldn’t stay here until all the work is complete.
6/10
Pleasant
05 Jul 2026
kevin
Clean room and great staff. Hotel was under construction and we didn't know till it was to late that pool was closed. Huge bummer for the kids and would have affected our decision to stay there. Hotel will be great once renovations completed. Neighbors in room 304 were the worst and Ihope Karma finds them at 2am some day soon.
Family_with_children
6/10
Pleasant
04 Jul 2026
Patty
A convenient stopover when traveling thru Jacksonville. Older property but clean and personal were friendly.
Partner
10/10
Exceptional
09 Jun 2026
LORETTA
Breakfast hours on weekends was short
Partner
6/10
Pleasant
01 Jun 2026
kayla
The pool closed at 8 pm
8/10
Excellent
17 May 2026
Diane
Breakfast was great.
10/10
Exceptional
05 May 2026
Theodore
Breakfast was efficient and all items were fresh and amply available. Frequently coffee runs out, but Jacksonville was above average.
Partner
8/10
Excellent
02 May 2026
Richard
Nice staff, nice breakfast, overall very good. The building and grounds could use some cleaning and work.
Self
4/10
Poor
27 Apr 2026
Donna
Convienent.
8/10
Excellent
26 Apr 2026
Jessenia
great staff and breakfast
Pet
6/10
Pleasant
22 Apr 2026
Michelle
AC didn’t get warm, otherwise the hotel was ok.
8/10
Excellent
19 Apr 2026
Patricia
A/C more than adequate. Large bathrooms. Lux beds, bedding.
Renovations in progress!
Staff are the best hosts and hostesses.
Pet
10/10
Exceptional
13 Apr 2026
Mark
Everyone was friendly and helpful. The room was clean and the breakfast was enjoyable.
Partner
10/10
Exceptional
30 Mar 2026
Coretta
All Good
Friends
8/10
Excellent
15 Mar 2026
Robbie
Good area. Alot of greenspace for pets.
10/10
Exceptional
12 Mar 2026
Eric
Great location
6/10
Pleasant
11 Mar 2026
Adriano
O carpete do quarto tinha cheiro forte. Limpeza razoável. Café da manhã razoável. O ar condicionado fazia muito barulho. Estacionamento ok. Amenidades ok.
10/10
Exceptional
18 Feb 2026
Maria del Pilar
clean room
great breakfast
Friends_and_family Family
8/10
Excellent
17 Feb 2026
Michael
The, lobby, the room and the breakfast area were neat and clean. The breakfast was very good. The desk attendant was polite and helpful. My only complaint here was the very noisy AC unit.... which sadly is typical of this class of hotels. In this day and age, I find it somewhat disturbing that these hotel chains can't find an AC system that doesn't rattle and vibrate and clunk.
Partner
10/10
Exceptional
05 Feb 2026
Pamela
The room itself was bigger than I thought and was nice and comfortable. the breakfast buffet was good with the hot food and other food items to choose from. We enjoyed our short stay.
Business Partner
6/10
Pleasant
02 Feb 2026
darrel
room was ok
Partner
10/10
Exceptional
01 Feb 2026
Christopher
Room clean, common areas too. Breakfast plentiful and well stocked. Safe lighted parking.

Spent 3 nights while in town for APEX Karting Nationals.
10/10
Exceptional
18 Jan 2026
Lisa
It was great.
Business
8/10
Excellent
16 Jan 2026
David A
Easy drive safe
2/10
Poor
13 Jan 2026
Matthew
Well let me tell you. The bed looked liked someone peed in it. the other looked like poop was on it. 180.00 and these rooms are not cleaned. I could not believe what this was like. They did move rooms but when you pay 180.00 for a room it should be clean.
Business
6/10
Pleasant
12 Jan 2026
Daniel
Older A/C unit too loud.
10/10
Exceptional
07 Jan 2026
Rahma
I had great time staying there and joining my trip there
10/10
Exceptional
03 Jan 2026
John
Yes
Partner
10/10
Exceptional
02 Jan 2026
donna
Clean room, friendly front desk associate. Surrounding area littered
Leisure Pet
10/10
Exceptional
02 Jan 2026
Richard
Satisfying breakfast; accommodating staff
Partner
10/10
Exceptional
29 Dec 2025
Glenn
Fine
10/10
Exceptional
28 Dec 2025
LuAnn
Staff friendly
Leisure
10/10
Exceptional
18 Dec 2025
Lisa
Staff was very friendly, room was clean. Only issue was HVAC unit was really loud.
Friends_and_family Family
8/10
Excellent
16 Dec 2025
Joshua
Very nice staff. The breakfast was good with plenty of hot and cold options.
Friends_and_family Family
8/10
Excellent
16 Dec 2025
ada
Need to clean rooms every day
Leisure Family
10/10
Exceptional
15 Dec 2025
Julie
Greeting Gentleman was very friendly and quickly had us with keys in hand. We arrived at 11:15pm from a long drive and our room was very clean and well stocked. Room temperature was cool for great sleep and bed was comfortable. Breakfast was a usual Hampton Inn layout with waffle maker. There were To Go bags premade and available for travelers with no time. Overall a great stay and would stop again.
Leisure Family
8/10
Excellent
07 Dec 2025
Neil
Nice place. Friendly staff.
Leisure Family
10/10
Exceptional
07 Dec 2025
john
The room was very nice breakfast was great the wonderful lady that does the breakfast was a blessing
8/10
Excellent
15 Nov 2025
Jose
Hotel was clean and inviting. The
10/10
Exceptional
26 Oct 2025
Deborah
Clean
2/10
Poor
12 Oct 2025
Kevin
Need to do it more clean
8/10
Excellent
09 Oct 2025
Nathan
Kind, courteous, and responsive staff!!
Leisure Family
10/10
Exceptional
04 Sep 2025
David
The staff was very friendly and accommodating. We had a retirement cake that needed to be refridgerated and the staff helped us with that. HOSPITALITY!!
Leisure Partner
8/10
Excellent
30 Aug 2025
Tito
Comfy beds. A/c worked well. Shower worked well.
Leisure Partner
2/10
Poor
22 Jul 2025
Richard
I’m currently in my room, after a very long day and all I want is a good nights sleep. However, no chance of that - the walls between the bedrooms seem to be made of paper and the guy next door is talking on his phone at the top of his voice. Incredibly I can even hear the voice on the other end of his phone. Stay away from this hotel if you want peace and quiet!!!
2/10
Poor
14 Jun 2025
Darrell
Had bugs and hair on mattress. Had to leave and stay at another hotel several hours away.
Partner
10/10
Exceptional
03 Jun 2025
Maria
Would definitely recommend this hotel. I felt safe and worry free about my stay here the hotel is clean and well maintained. Breakfast is delicious and the pool is outdoors which allows you to enjoy the Florida sun. The property is peaceful and quiet at night and the safe is amazing, super friendly and welcoming.
Leisure Self
10/10
Exceptional
02 Jun 2025
Seketta
Great
10/10
Exceptional
29 May 2025
Maurice
Clean place
Business_and_leisure Self
10/10
Exceptional
26 May 2025
Chris
It was close to the event we was at
Leisure Family
8/10
Excellent
04 May 2025
Shari
I love staying in Hampton Inns. They always have fresh coffee in the lobby. This time, the person at the desk who checked in my dog and I was super friendly. I can't say the same for the evening person at the desk. Not as friendly. The room was clean however the sheets had a stain on them. I have never had that happen at previous Hampton Inn stays so I am going to say it was an oversight however, it was a bit disgusting. In addition, the air conditioner did not work well. That being said, I would stay there again, hoping not to experience these issues again.
Business_and_leisure Pet
10/10
Exceptional
02 May 2025
Brigitte
Very personal
Leisure Family
10/10
Exceptional
10 Apr 2025
Myoshi
It was easy to check in but I had to wait a while for someone to come to the desk for check out.
Business Family_with_children
2/10
Poor
10 Apr 2025
Jacqueline

Horrible Stay

The front desk staff was great. The housekeeping staff was was awful. I called housekeeping the lady that works in there told me to called the front desk and hung up on me. The day they were schedule to clean the room since it's every other day the person that was supposed to clean to clean only put new towels and trash bags in there. No bar of soap, bed wasn't made room not vacuum, but they went into my person bag. Also there were roaches in my room. Not to mentioned I had an allergic reaction to the linen that was on the bed the first night nor was the linen on the bed clean. I had to call the front desk for a whole new set of linen and change it myself. I am very disappointed with Hampton Inn as I have been using you all for over 25-30 years. Never once seen a pet in there until my last visit. I could wait to check out of there.
Business
10/10
Exceptional
03 Apr 2025
Kevinann

Great weekend trip!

The staff was excellent 👌 Kind and helpful! Food was delicious, pool area near clean and sunny 😎
Partner
8/10
Excellent
03 Apr 2025
William
I like this hotel because it has been consistent for me. Quiet, clean, convenient location and hot water always available.
10/10
Exceptional
15 Mar 2025
Chet
Nice location and quiet but a bit expensive
Leisure Family
8/10
Excellent
09 Mar 2025
Jayne
There is a leak in the roof and ceiling needs to be patched. Popcorn ceiling has been removed and there may be a chance it had asbestos. It looks really bad and I can’t believe they are renting this room in this condition. The hall has leakage and ceiling needs repair as well. Front desk clerk was wonderful.
Leisure Partner
10/10
Exceptional
01 Mar 2025
Thomas
Great location off I-10
Leisure Partner
10/10
Exceptional
02 Feb 2025
Melissa
Staff was very friendly
Leisure Self
6/10
Pleasant
16 Jan 2025
Chris
Breakfast
10/10
Exceptional
13 Jan 2025
Frances
Extremely clean and inviting from front entrance to the personal rooms. Great stay.
Leisure Family
8/10
Excellent
10 Jan 2025
felicia
Very friendly and accommodating front desk staff.
Leisure Partner
10/10
Exceptional
10 Jan 2025
Frank
Annoying humm from the heat/air exhaust from the bathroom, all night long
Self
10/10
Exceptional
29 Dec 2024
Michael
The pool was nice but I didn’t have the chance to use it
Leisure Self
8/10
Excellent
23 Dec 2024
John
Not a bad place, but expect a bit more from a Hampton Inn. It seemed a bit old but ok. I wish these places would get rid of the community soap, conditioner, and body wash jugs they use in the bathrooms.
Business
8/10
Excellent
21 Dec 2024
Pamela
General Manager really helped us get our TV figured out. Really nice and helpful.
Leisure Pet
10/10
Exceptional
01 Dec 2024
Richard
Easy and quick check in.
Leisure Self
6/10
Pleasant
01 Dec 2024
James

Time to find a new spot

This property is getting old and showing signs of wear. Beds are past due for replacement and carpets everywhere are showing their age.
2/10
Poor
12 Oct 2024
Nick
Sewer smell in rooms smoke detectors were chirping for hours finally had to ask for a refund and go across the street to the holiday inn express and this hotel room was very comfortable
Business Self
4/10
Poor
04 Oct 2024
Verified traveler
The AC didn't keep the room cool and was set on the lowest setting. I reserved a room right by the door because my wife has a broken ankle and that was changed to a room much further from the door and even after attempting to check-in on the app still had to go to the front desk because the app didn't work. Overall would not stay there again
Friends_and_family Family
6/10
Pleasant
30 Sep 2024
Murel
First I was misled by lady at check in where I ended up spending more than I needed to. As for the room, all the reviews I have seen put this hotel at nearly 5 stars, NOT!
First off the A/C was nosey as can be. It just wasn't mine either, I could hear the A/C in the rooms next to me that sounded very much like a truck sitting outside my window idling, I was on the third floor and no truck in sight.
The tub, OMG! The tub is plastic and I only weight 200lbs but this tub sounded like I was going to drop through the floor of it any second. Creaking and popping and snapping and though the shower had an adjustable shower head only one setting worked.
Next, the TV. I think it was only a 20\" television in my room. For a hotel that had garnered so many 5 star reviews this was extremely disappointing. I have stayed in 5 star hotels with the lighted mirror in the bathroom, glass shower door, ultra quiet A/C and at least a 55\" television, chairs for guest to sit in. This room wasn't even close.
All those 5 star reviews are lies!
Business Self
8/10
Excellent
24 Sep 2024
john
.the Hampton is always great
2/10
Poor
17 Sep 2024
Stephen
the woman working at the desk was incredibly rude to my wife as she was trying to check in with our 10 month old baby at 830pm. I'm not sure of your policy exactly, but it needs to be looked into.

the reservation was in my name, but i was held up at work so i sent my wife to take our baby to sleep. My wife has the same last name as me, and she also had my credit card for the payment. The lady at the desk decided she could be \"a crazy ex\" or someone \"trying to steal my room.\" My baby was crying in my wife's arms as she called me and I had to \"confirm\" my address (which I didn't even give when I reserved the room so she didnt even have our address on file).

It was extremely unprofessional and rude for an employee to treat my wife the way she did, when all she was trying to do was check into the room so she could put our baby to sleep.
Family_with_children
6/10
Pleasant
14 Sep 2024
Vincent

Mixed

Location good to my family event ,however shower chair for room was not good and collapsed twice ,also when i checked out somehow i was inadvertently extended too longer in the week otherwise we survived. Breakfast was excellent. Pool was good.
8/10
Excellent
25 Aug 2024
Mark
Ok
Leisure Family
4/10
Poor
10 Aug 2024
Anatolii
Not clean
8/10
Excellent
07 Jul 2024
Udora

Family stay in Jacksonville

My trip was good the rooms was nice and clean.Only thing I can say that kind of made me feel bad was the elevator did not have air conditioning in it and if anything would have happened with the elevated it would have been a real hot in there. My family met another family there in the pool and also an older lady came and joined us in the pool we had a great time laughing talking and playing a game with the ball.
Friends_and_family Family
6/10
Pleasant
28 Jun 2024
Gary
Heavy used older building showing ware and tear. Room smelled of potent and unpleasant deodorant. The move in cart was warn to the point barely useable.
Business_and_leisure
10/10
Exceptional
15 Jun 2024
Harry
Amazing front desk super helpful and accommodations were great
6/10
Pleasant
13 Jun 2024
Verified traveler

Worst hotel. Com travel insurance experience!

To hotels. Com
I had bought the insurance as the selected hotel was not the hotel I wanted — MacClenny Hampton instead. I had tried six times to use the insurance system to change reservation to no avail. Worst system ever.
10/10
Exceptional
16 May 2024
Robert
Excellent customer service and clean rooms.
Family
10/10
Exceptional
10 May 2024
Heather
Clean friendly staff great breakfast
Leisure Partner
10/10
Exceptional
10 May 2024
Cherelle
The front desk agent Tatyana was amazing
Leisure Family
8/10
Excellent
21 Apr 2024
Desi
The property is conveniently off major thoroughfare. It was clean with walkable access to dining and shopping locations.
10/10
Exceptional
13 Apr 2024
Missy
My daughters and I brought my grand daughters to Jacksonville for a family function. The staff went above and beyond to help us in any manner they could. Honestly this was the BEST STAY I have ever had!!! They all need a raise and a bonus!!!!!
Family
10/10
Exceptional
06 Apr 2024
Mary

Great stay

Hotel was in clean and nice condition- Staff was courteous and helpful! Easy check in-perfect for the family
Friends_and_family Family
10/10
Exceptional
23 Mar 2024
Verified traveler
Great stay for my family.
Friends_and_family Family
10/10
Exceptional
16 Mar 2024
Lucille
Great sports bar next door
Partner
10/10
Exceptional
16 Mar 2024
Jerri
In the room, it was hot. And I feel that the property could use some updating.
Leisure Family
10/10
Exceptional
15 Mar 2024
Steve
Nice comfortable stay
Leisure Family
10/10
Exceptional
10 Mar 2024
Mary Cay

Repeat Customer

2nd time staying here heading from the north to final destination in Ft. Myers. Convenient location w/o straying too far off our main route.
Partner
10/10
Exceptional
03 Mar 2024
Brad
I always try to stay at a Hampton. The rooms are nice and clean and the continental breakfast is better than any other hotel.
Leisure Partner
10/10
Exceptional
29 Feb 2024
frank

Hampton inn jacksonville

Great hotel and staff
Partner
10/10
Exceptional
17 Feb 2024
Catherine
Our room was clean and comfortable. Nice large bathroom counters. Beds were comfortable. Rachel at the front desk was very friendly, welcoming and capable.
10/10
Exceptional
21 Jan 2024
Tabatha
Loved everything. Especially liked the shampoo, conditioner, shower gel and lotion bottles that were provided. The breakfast was amazing! The towels were soft and fluffy. Staff was so inviting. Really enjoyed staying here. Definitely will be back!
Leisure Self
6/10
Pleasant
13 Jan 2024
Billy

So So Experience

Stayed one night at this location and facility outside was clean and front desk person was exceptional! Problems we experienced was bed was hard, pillows were very thin and lacked support, toilet in our room was clogged and did not clear, morning breakfast was lackluster with the eggs having no flavor and other items like sausage links were cold. We normally have no issues with Hampton Inn but this location was not one of the better hotels that we have become accustomed to.
Friends_and_family Family
8/10
Excellent
07 Jan 2024
James

Mattress Time.

This is about the 4th time we've used this location. Seems the mattresses could use a refresh, very lumpy and low spots worn in. The team is awesome, Rachel greated us and remembered us from our Christmas visit. She's very warm and inviting as are all the desk crew. I think we will probably try a newer property next time. We visit this area about every other month and sleep comfort is important
Friends_and_family Family

Location & surroundings

Hampton Inn Jacksonville I-10 West
548 Chaffee Point Blvd., Jacksonville, United States

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Hampton Inn Jacksonville I-10 West

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