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Jax Inn

Jacksonville Area - FL · United States

460 Lane Ave SouthView location

5.4/10Review score206 Reviews
Cleanliness5.4/105.4
Service6.2/106.2
Comfort6.0/106.0
Condition5.0/105.0
Location7.2/107.2
Neighborhood5.6/105.6
Value7.8/107.8
Amenities3.0/103.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Jax Inn

With a stay at Jax Inn in Jacksonville (Northwest), you'll be within a 15-minute drive of VyStar Veterans Memorial Arena and EverBank Stadium. This motel is 8.3 mi (13.3 km) from Jacksonville Naval Air Station and 1.2 mi (1.9 km) from Normandy Lane Plaza Shopping Center.

Make yourself at home in one of the 73 guestrooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided daily.

Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Normandy Lane Plaza Shopping Center 1.8 km / 1.1 mi
Gateway Shopping Center 2.1 km / 1.3 mi
Normandy Mall Shopping Center 2.4 km / 1.5 mi
Criswell Park 4.1 km / 2.5 mi
Lackawanna Park 5.7 km / 3.5 mi
Jacksonville-Baldwin Rail Trail 6.3 km / 3.9 mi
Boone Park 6.8 km / 4.2 mi
Edgewood Park 6.8 km / 4.2 mi
5 Points West Shopping Center 7.3 km / 4.5 mi
Lakeside Park 7.7 km / 4.8 mi
St. Vincent's Medical Center 7.7 km / 4.8 mi
Sadler Point Marina 7.9 km / 4.9 mi
Ortega Yacht Club Marina 7.9 km / 4.9 mi
Riverside Park 8 km / 5 mi
Lambs Marina 8.3 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Jax Inn

5.4
Review score
206 Reviews
Cleanliness
5.4 /10
Service
6.2 /10
Comfort
6.0 /10
Condition
5.0 /10
Location
7.2 /10
Neighborhood
5.6 /10
Value
7.8 /10
Amenities
3.0 /10
100 reviews shown
2/10
Poor
05 Jul 2026
Telesha
No clean towels, or wash clothes. Mad roaches. Police at check in. $20 deposit.
Friends_and_family Friends
2/10
Poor
04 Jul 2026
orlando
La camas sucias, mal olor en los cuartos, las toallas en vez de blancas eran crema de lo sucias q estaban, el aire acondicionado no enfriaba el baño extremadamente sucio, el piso súper sucio daba asco dormir allí en verdad y no había otra habitación mejor las demás estaban peores
Partner
2/10
Poor
15 May 2026
Kelly
The worst absolutely the worst hotel I’ve ever seen
Self
2/10
Poor
05 Mar 2026
Dennis
I thought it was closed... like the property next door. Bad area. Very dated facility, toilet rocked, paint was old, poor lighting in and out. I could see through the towels they handed me when I checked in. The tiny shampoo packet was dried up so I used the tiniest piece of soap I've ever seen. There was a $20 cash deposit on the room- for what I don't know- that I got back on check out.
Self
6/10
Pleasant
01 Mar 2026
Dominique
The room had roaches and the heater did not work no trash can
Partner
2/10
Poor
02 Nov 2025
Garrett
You should not offer this hotel on your site. Front desk hands out individual towels to guests. Sink was dirty. No hot water. Tub dangerously slippery.
Self
6/10
Pleasant
20 Sep 2025
REGINALD
STAFF
Business Self
2/10
Poor
03 Feb 2025
Rebecca
The staff is EXTREMELY rude telling me that I didn't pay for my room when I really did and then kicking me out of the property when I got mad about it.
Leisure Family
2/10
Poor
19 Oct 2024
Christopher

Dangerous Slum.

I checked in, and was given a key to a room that was already occupied!
When I opened the door, I was threatened by the drunk inside (a \"weekly\" resident who refused to accept that a mistake was made.
He followed me back to the check-in, threatening me the whole way. When I finally got a room, it stank, had no chair, table or trash can, and most of the electricity didn't work.

Then, when I stepped outside, the same drunken young man continued to threaten me!!!

The receptionist witnessed his criminal behavior, but did nothing about it. Nor did they do anything about my room.

I hid in my room from this criminal for quite some time.

There is no ice machine. I was told it had been stolen.

This slum tenemant should be closed down, and its owners prosecuted for allowing unsafe long term residents to abuse guests, as well as for failing to uphold basic standards.

I feared for my safety for staying at the \"JAX\".

Every website MUST discontinue offering this unsafe, unclean, broken down dump.
Self
2/10
Poor
17 Oct 2024
Shelby
The staff was amazing the property on the other hand was not suitable. It was dirty there was blood on the sheets on one bed. The toilet looked like it was coming up. And I saw roaches. I only wish I would have gotten pictures . Had it not been for the hurricane I wouldn’t have stayed there.
Partner
2/10
Poor
17 Oct 2024
Sara
When we arrived there was water leaking from the toilet, dirty in the tub & linens in the room which is weird because they give you your towels upon arrival. The spring was completely pulled from one side of the mattress, & a huge dip in the bed, the door from bottom & down wasn't lined up & the ceiling in the bathroom was leaking. Shortly after I arrived I went to the desk the lady asked what time we would like maintenance. I asked preferably after 12pm seeing we would not have been situated and unpacked til around 3am. They came knocking around 10am. We asked if they could come back in a little bit we waited ALL day finally we spoke with the maintenance which was the same guy who knocked and said we refused service which we never did. I am so happy that the second day we were there the lady was able to help us and my husband was able to go get the mattress from wherever they stored it.
Leisure Family_with_children
2/10
Poor
16 Oct 2024
Brice

Worst hotel experience

We booked this hotel room online while evacuating from hurricane Milton. We arrived at 3 AM walked in, examined the room and immediately left. There were no sheets on the bed and no toilet paper in the bathroom. The entire room was filthy. We did not feel comfortable staying in the room, so we slept in our car and checked into another hotel in the morning
8/10
Excellent
13 Oct 2024
Paul

Hurricane

I had to evacuate because of the hurricane and this hotel was in the right location for a fair price
Self
2/10
Poor
11 Oct 2024
Ronnie
Made me wait 1 hour after check in time bathroom was disgusting. Know trash can. Ac was so loud wife couldnt sleep.
Leisure Partner
2/10
Poor
29 Sep 2024
Vicki
They lost power so we couldn’t stay.
2/10
Poor
06 Aug 2024
Rebecca
The 1st room I got the TV was broke with lines throughout it. The clerk offered me another room which had cigarettes butts floating the toilet and it wouldn't shut off and THAT TV was also broke. Third room was ok. Bed was so springy and dippy and there was water on the floor by my bathtub and I didn't even run the shower because I was provided with NO towels. I will not stay here again.
Leisure Family
2/10
Poor
23 Feb 2024
Africa
Dirty & Noisy hotel manager very rude and nasty should be shut down !!!!
Leisure Family_with_children
2/10
Poor
18 Feb 2024
Cody

I wound pass on the Jax Inn.

The front desk clerk was busy outside talking to random street people and almost refused to check me in until I said I already had a reservation. The condition of the lobby seems like it has been run down for years i’ve kept her clean on a regular basis. I was told not to answer the door for anyone except for the front desk person and not let any random females in my room it’s a very dangerous part of town. I open the door to my room to see a it grimy and unkept. The final straw was there was roaches crawling all over the room so I went back to the front desk and asked for a refund which they would not implement.
Self
10/10
Exceptional
27 Jan 2024
Herman
I'll just pay in cash next time!
Self
10/10
Exceptional
18 Jan 2024
Celine
Ergxsb
Business
2/10
Poor
01 Nov 2023
nikola
Doesn't meet basic sanitary standards.
Everything is very dirty, roaches in bathroom, bed bugs in beds. Ended up sleeping in a truck, front desk wouldn't refund me
Business
2/10
Poor
24 Oct 2023
Pam
Absolutely horrible place to stay!
Business
10/10
Exceptional
14 Jul 2023
Clinton
I'm still waiting on my 20 refund
Business
2/10
Poor
13 Jul 2023
Melissa
There was roscher r in the room lots of them ask for refund had to sleep in my car with 3 disabled kids had no were to pee ran out of gas cuz I sept add all my mom in the room so nw I am honeless
Friends_and_family Family
2/10
Poor
02 Jul 2023
Edgar
Please return the money. I couldn't stop there and for a minute everything was in a terrible state. There is a mess and dirty everywhere from the three rooms that I was shown, the air conditioners did not work and there was nothing in the rooms from the declared one (towel, refrigerator, microwave, etc.)
Business_and_leisure Friends
2/10
Poor
20 Jun 2023
Brenda
Worst experience ever. Dirty hotel room. Burn holes on comforters. No fitted sheet on beds. Hotel staff took forever to check me in . People just loitering on the stairs and hallways. I did not feel safe and had no other choice but to check out after a few hours .
Leisure Self
6/10
Pleasant
19 Jun 2021
LAVONIA
This was for a quick truck repair trip but the service has definitely declined.
Business
2/10
Poor
12 Nov 2020
Bradley

dirty

Room was not clean. Smelled bad. If not so late getting in i would have found another
Business
2/10
Poor
05 Oct 2020
Tanshay

Poorly managed

Roaches on the floor bathroom poorly cleaned one soap no amenities u was harassed about smoking in the room and i didn’t
Friends_and_family Friends
10/10
Exceptional
08 Sep 2020
Anthony

Loved it

Clean rooms nice beds
Self
2/10
Poor
30 Apr 2020
Leah

Very unhappy

I was charged times once on card one time cash. Hotel was disgusting drig activities bar customer service.
Self
2/10
Poor
09 Feb 2020
Verified traveler
I have been over charge and i cancel the reservations not aure why no one has updated my account or i havent heard back but i will be reaching out today regarding my reaervations i been cancel
Friends_and_family Family
2/10
Poor
04 Mar 2019
Verified traveler
Will never stay at this property myself and would never suggest this property to any one I know. The staff including management needs training in customer service. The clerk reacted to me like we were on the street corner but then here comes the manager which was no better, she made the situation worse. Im over it now, was pretty upset, but I paid the price, lost 60 bucks, sad thing is im the customer the one contributing to thier paycheck and they treated me like crap. Maybe thier checks should reflect -60 dollars so we all learn a lesson. Lol. Doubt that happens. No worries its obvious they dont need my business.
Family
10/10
Exceptional
27 Feb 2019
Verified traveler

Clean

Modern and clean room. They met my rewuirement for 1st floor. Ice machine good. Coffee good.
Partner
2/10
Poor
08 Jan 2019
Verified traveler
Like-price
Dislike-Dirty, smell, and Breakfast food was awlfull plus morning staff.
8/10
Excellent
05 Jul 2018
Tabatha

Hotel close to our family reunion

It was ok but had one man ask me can he pay me to take shower....what the he'll*%#.... Plus was told that the hotel had 11 over dose last month before we got there..
6/10
Pleasant
29 Jun 2018
Verified traveler

easy access to downtown

basic, budget hotel, nothing fancy, but comfortable. wifi a little iffy
8/10
Excellent
20 Jun 2018
Jay

Okay stay

Everything except the internet was fine, Stayed 2 nights 1st night internet was spotty at best and completly out the 2nd night.
8/10
Excellent
19 Jun 2018
Verified traveler

Friendly

Restful
Family
6/10
Pleasant
22 May 2018
Verified traveler
The room had a musty, mold smell
4/10
Poor
18 Apr 2018
Verified traveler

Not even kind staff could fix this place

My first impression is that the place is in a rough area of town. The surrounding areas are intimidating and I saw a few arrests during my weekend stay. The staff was friendly but the overall hotel just looked rough. It looked like it had not been worked on very often and the room was partly dirty. It looked like it had just been lightly cleaned but I spotted dirt in various places.
There were people walking around at all hours of the night being loud. I was awoken at 4 AM one night by a man screaming.
The Wifi connecting was spotty at best and BARELY worked. I had planned on staying an additional day and working from my room but I am glad I didn't since it would had not been possible.
Finally, the breakfast was not \"continental\" in any way. There was some bread (plain white bread) with jelly, coffee, and cereal. Overall, not very appetizing.
Partner
2/10
Poor
13 Mar 2018
Mamie

Wasn't a pleasant hotel at all.

Was a uncomfortable hotel. People hanging out being noisy. Smoke pollution in the rooms. Did not get a doubled bed as booked. Only got one bed. Bad experience overall.
6/10
Pleasant
25 Feb 2018
Verified traveler

It's a budget hotel

Check in was easy. The room was clean, the water was hot and with good pressure. It's an older hotel an certainly nothing fancy. But, I have no complaints.
2/10
Poor
08 Feb 2018
James

Awful Place To Be

I left after the first night because I didn't feel like this was a safe environment. although the television came on the remote didn't work properly. There were no restaurants near the hotel and the vending machines didn't take credit cards. I stayed one night. I was visiting relatives and didn't want to inconvenience them which is why I was staying at the hotel but I was afraid to leave my luggage in the room unoccupied. it was a total waste of money. The continental breakfast was dry cereal and packaged danish that was distributed at the front desk toast and juice which I welcomed since the only other place to get a meal was at the gas station across the boulevard. it was also 30 miles away from the airport. This hotel should not have been a advertised selection. it was in a horrible part of town with absolutely no convenience to a traveler unless they are into getting mugged.! i should be awarded a refund!
8/10
Excellent
13 Jan 2018
William
clean / comfortable but in average room condition.
had someone knocking on door at 2:30 am. was young man but he left
Family
10/10
Exceptional
14 Dec 2017
sohail

Its nice

It was nice experience room was clean staff was nice breakfast was okhay
6/10
Pleasant
15 Jul 2017
Denise Richardson
stay was ok. room had some issues. bathroom floor tile was cracked and it made the to let wabble. there was a soft spot in the floor by the ac, flooring was broke and you sunk a little bit. beds were great. housekeeping was nice and friendly.
4/10
Poor
10 Jul 2017
Verified traveler

I was expecting it to be nicer

It looked better in the pictures. I wanted more for my money
8/10
Excellent
26 Jun 2017
Verified traveler
You get what you pay for. Overall it was very convenient.
6/10
Pleasant
19 Jun 2017
Bret

Rude staff, but cheap and comfortable.

The staff was rude and unhelpful. Half of the lights in the room did not work. The room had a bad odor. However, it was relatively clean, the beds were comfortable, the room had a refrigerator which was nice, there was plenty of hot water and the bathroom was in good condition. And the price was right.
Family
4/10
Poor
23 Apr 2017
Karen

unsatisfied stay

There were people fighting half the night. Those same people would throw trash in the parking lot. Not to mention the drug deal we seen going on. Looked like prostitution was going on. I had children with me. This was suppose to be kid friendly bit I didn't think it was by what was going on. Oh and the pool being closed. That was one of tge reasons i stayed tgete was for the pool for tge grandbabies. Needless to say I was not to happy with my stay.
Family
4/10
Poor
18 Apr 2017
Jessica

Ehhhhhh

The pool was out of service and was a main reason i booked with this hotel.... the place was very dirty had mold in the bathroom the bathroom sink was coming of the wall. The bed was comfy the sheets were clean but the top blanket was dirty and smelled bad... also there was only one pillow it's ok if you are looking for just a place to stop and sleep that's about it... the lady at the desk was very rude when asked about the pool situation... I expressed that needs to be put on the website for people to know and she placed the blame on the site I booked with and told me she did not have to update that info.
Family
8/10
Excellent
14 Mar 2017
Quinyetta
Breakfast could be better
8/10
Excellent
03 Feb 2017
Dwayne
This is a great hotel, that is close to the major highways. There is not much I have to say. The morning continental breakfast was very good, just wish there was some fruits.
6/10
Pleasant
05 Jan 2017
Verified traveler

You get what you pay for

My room smelled like mold. Low water pressure. We checked out 10min b4 check out time & i over heard housekeeping complaining that we hadn't check out early. Font desk person nice everyone else was in a bad mood
Family
2/10
Poor
26 Dec 2016
Verified traveler

Was terrible

Mold all over the bathroom, towels was disgusting and say (oh those are the towel we give to the smoking rooms) ruuuuu.Breakfast was terrible nothing was there to eat, bedding was not comfortable and clean.
Family
6/10
Pleasant
18 Dec 2016
doug

holes

Burn holes in bedspread and blanket. Bedspreads, blankets that are exhibiting burn holes should be replaced. Poor housekeeping practice. Whoever burnt those holes should have been charged with buying new ones for the hotel when discovered after their stay. It was a smoking room but that does not mean guests should be allowed to burn holes in the bedspeads and blankets.
Partner
6/10
Pleasant
16 Dec 2016
Don

Convenient location. Needs updating.

The price and location was perfect for this trip. When I opened my room, there was a strong smell of smoke and mildew. I should have asked for another room, but I didn't. The room seemed to be clean, and the A/C reduced the smell to a tolerable level.
10/10
Exceptional
30 Nov 2016
Gaile

once I got a room down stairs I was I heaven.

My experience was awesome!!!!!!!!! I came for peace and quite and that's what I got, and I enjoyed every minuet of it!!!!!
8/10
Excellent
30 Nov 2016
Dave

Better than expected

It is located in a semi-industrial area, but it was not at all noisy. The hotel itself was well-lit and felt secure enough. I had no issues. My room was clean, the bed was comfortable, and everything worked as expected.
6/10
Pleasant
12 Nov 2016
Verified traveler

Good for a night stay

Insufficient Breakfast supplies. Cereal/ cup cakes were empty at 8:30AM and no stock.
4/10
Poor
16 Oct 2016
Larry

Ok stay for business purposes

Hotel staff was helpful. OK for quick business stay.
4/10
Poor
12 Oct 2016
Latoya

Nasty and dirty.

I booked 2 rooms for me and my family. The first rooms one was still dirty and uncleaned. The other smelled like black mold. So i go back to office. The woman at the desk was very helpful and gave me and my guest another room. But my room still had mold smell. Not as bad. The other room was ok. I said okay we will stay if no other problems arise. The water smelled rotten. And throughout the night I had killed some roaches. Beds were hard and when I pulled the sheets up you could see stains on bed. I only stayed one night and that was enough for me. Never would I return here!!! There were people selling drugs out the rooms. I felt like it was the hood spot for taking someone to get a quicky or something. Yuck!!!
Family
2/10
Poor
03 Oct 2016
jasmine
Hair in the shower didnt look clean never recieved soap had to call the front desk for some. Cable was out for hours. Crumbs from first night still on the bed cover table and floor.i do not recommend no one to come here
4/10
Poor
12 Sep 2016
Verified traveler

YOU GET WHAT YOU PAY FOR..

First, I walked into the Lobby and handed the desk attendant my confirmation and she stated \"I don't need that unless you want me to throw it away in a very sarcastic rude tone. I just ignored her unprofessional statement and handed her my I.D. and continued with the check-in. When I returned to the room later I noticed that there was a lot of activity that appeared to be calls girls coming and going. The next morning I went down for the continental breakfast and they only had cold cereal and coffee and juice. The other containers were empty, I assumed they had pastries and muffins in them. I would not stay here again and you should not send your customers there.
2/10
Poor
29 Aug 2016
Verified traveler

Avoid

Our room smelled worse than any motel we've ever stayed in! It was damp and smelled musty and moldy. Smelled a lot like Grandmas basement. Also, in a bad part of town.
4/10
Poor
05 Jul 2016
veberly
We dont have conditioner and have asked too many times about the freah towels that were never sent. Also, the key card didnt work on the 2nd day and need to ask for assistance from the office.
Family
2/10
Poor
25 Jun 2016
BONNIE Christine

Nightmare Hotel/Truck Driver Haven

It was my second time .The first time ,I just let it go because the manager said it was new staff. However this time,the same staff and it was awful again. Every time I went to get coffee there was never any coffee made. There was no breakfast food at 8:00, 8:30 or 9:00 am . Ask the clerk about it and she said ,she would get to it when she had time. So, I left with nothing to eat . TV did not work, missed 30 minutes of my show. Called 3 times to front desk and they would not pick up the phone and all I wanted was an extra pillow ,because they really suck . I use to take my own pillow with me however so afraid of bed bugs can not do that any more. I really believe you should take them off your list. Tried to get things from the vending machine and they were all empty. The 3 pm desk clerk told me as I was waiting on my realtor to pick me they cater to truck drivers. Ask for the manager when I checked out and the clerk told me he was not there. Very sad and totaling embarrassing to Hotel.com
2/10
Poor
23 Jun 2016
Verified traveler

Dont recommend

It wss horrible. Not clean and staff was rude.
Family
4/10
Poor
18 Jun 2016
John

A 2

Housekeeping knocked at my room door 2 hours prior to checkout to ask if I was checking out. I didn't appreciate being woken up early after a late check in. Not professional.
4/10
Poor
09 May 2016
Verified traveler
The staff were wonderful, was a little concerned when the security guy told us he was also the maintenance man...the room/bathroom could use a good deep cleaning, the floors were filthy like they have never been cleaned. Bathroom could use a good cleaning as well, and they do not come in and change linens or anything just came in and left 1 clean towel. This would be okay for a quick over night stay but defiantly not a extended stay.
Family
2/10
Poor
06 May 2016
Verified traveler

Nice place to rent by the hour or do a drug deal.

This is the part of town you drive through doing 70 for your own safety, stay away!
4/10
Poor
02 May 2016
Shaun

Knight's Inn Jacksonville Review

A buddy and myself stayed here after an all day concert. The area seemed a little sketchy since both the gas station across the street and the hotel lobby locked their doors after 11:30 and all interactions had to be done through a window and a slot. I was disappointed because I thought I had booked a room with two double beds, and I even called the hotel to confirm several days before but there was only one bed and they were fully booked of course so they couldn't make any changes. They did bring a spare cot to the room, which was nice of them. The room wasn't much to write home about, but it was clean and we slept well without any issues.
Family
2/10
Poor
12 Jan 2016
Claire
I was not happy with the location,very young adults drunk and making lots of noise all night,,,,
cleaning woman threw away some glass bottles I collected.....
Not a place I would go again...
Breakfast is lousy
2/10
Poor
21 Dec 2015
Eskedar
Worst place ever. Don't even try it
Family
10/10
Exceptional
04 Nov 2015
Erick

GO GATORS!!!

Hotel was decent. Good place to crash after a night at The Landing. Good location to Uber it. Front desk staff was nice.
Family
2/10
Poor
11 Oct 2015
Verified traveler

Don't stay here!!!

Worst hotel ever. I had to wait with my kids for about 45 minutes just to get chicken because they couldn't find my reservation. Was given a room with dirtiest sheets dirty bathroom, And then I had to get switched to another room which smelled but the sheets were clean. I would never ever stay here again!!! The breakfast, might of well not even offer one!!!
Family
2/10
Poor
28 Sep 2015
Verified traveler

Knights Inn

The room was clean. The bathroom had mold on the wall, and the walls were dirty. The microwave needs to be replaced.
2/10
Poor
25 Sep 2015
Kathryn
It had mold on the ceilings and in the bathroom.
Family
8/10
Excellent
10 Sep 2015
Verified traveler

Overall good stay

When I drove up everyone was standing outside smoking. I got out the car and realized that I had to go to the window (instead of them telling me they walked inside and I read the note on the door). Once I started talking to then everything ran smoothly. The room was very clean, although the neighborhood wasn't so good it was really quiet. They had new sheets and carpet. Overall my stay was good.
Partner
4/10
Poor
07 Sep 2015
Everette

Decent motel for the price

Room was small, but clean. The bed was a bit hard, but I slept well. The breakfast consisted of white bread and Frosted Flakes, and not being able to eat sugar, I skipped it. But a decent motel for the price.
6/10
Pleasant
03 Sep 2015
Verified traveler

Not that good

Dirty rooms! Old, out dated. Not close to anything had the room switched and still bad. Loud air conditioners stains on walls and carpets. Hair all over the clean towels and bed linens.
4/10
Poor
19 Aug 2015
selina
I stay at this hotel only because of its location.The staff is all great but it could really use a little TLC, the carpets could really use cleaning and fresh paint would be nice and scrub the walls down but I guess you get what you pay for and it's super close to my friends house.
Family
6/10
Pleasant
07 Aug 2015
Jennifer

Meh

They charged me for a prepaid reservation...not impressed. Carpet was sticky, bathroom was okay but not the cleanest. Ok for one night, wouldn't stay for more than one night.
Family
10/10
Exceptional
04 Aug 2015
Victoria

Jacksonville zoo

The front desk clerk was extremely friendly. Breakfast could have been a little better but sufficed.
Family
4/10
Poor
02 Aug 2015
Verified traveler

Good for an overnight if you are passing through

Not far from downtown (~10-15 min) and just one block from highway. Good for an overnight if you need to rest when passing through it. Some gas stations and fast food around, as you see in many highway exits. The bathroom was not well cleaned, the walls were dirty and had some mold. Noisy A.C.
Partner
2/10
Poor
09 Jun 2015
Teresa

Not a family hotel

Very bad neighborhood. Poor service. Hardly any space in rooms. Very loud at all hours of the night. Cops were constantly there because of guests.
Family
6/10
Pleasant
08 May 2015
gary

Not Bad

Just needed a place to stay. Not bad. Great deal for the money
6/10
Pleasant
05 May 2015
Verified traveler

Knights Inn

Check in was slow but overall room was decent and affordable. Room was clean.
Partner
10/10
Exceptional
21 Apr 2015
pavolizard

Great motel for the price!

Wonderful staff, stayed 2 nights. Firm mattress (king bed), quiet atmosphere, didn't use the pool, great shower head, clean. Freshly painted inside. Huge tv. Both desk staff & cleaning crew very pleasant. Right off I-10, easy to find and get to.
Family
4/10
Poor
15 Apr 2015
Verified traveler

Fair

The hotel staff was friendly besides the manager, she was extremely roud and disrespectful! The location isn't all that great either!
Family
6/10
Pleasant
14 Apr 2015
Verified traveler

Not the best

Most of the staff was great, the hotel manager was extremely roud and disrespectful! It's also not in the best part of town!
Family
2/10
Poor
02 Apr 2015
Verified traveler

Horrid!!

Expedia screwed up the reservation! When i called to discuss it, the rep did everything but admit the mistake. The air didn't work in the room, I had to get my own towels, and I never saw so many junkies congregated in one location!! Drug deals going down all day and night. I repeatedly asked the rep at Expedia if there were any other hotels in that area and she no'd me to death, only for me to get there and see 3 other hotels, BETTER hotels, on the same street!!
8/10
Excellent
24 Mar 2015
Verified traveler

Nice for the money

Clean room good bed bathroom small but clean with great water pressure
10/10
Exceptional
24 Mar 2015
Verified traveler

Very Happy

Great staff i will stay again for sure... Great location pleany of restraunts close by
6/10
Pleasant
21 Mar 2015
Verified traveler

eh...

For the price everything was okay. The room isnt terrible, my only complaint is that there werent enough towels for our almost week long stay. Also the neighborhood it's in...isnt the best. I saw a few working girls and homeless working the area. It may be in your best interest to look somewhere other than lane avenue honestly, especially if you're staying as a family.
Partner
2/10
Poor
17 Mar 2015
Rudolph

Added a day and price went up

Room had a rare smell
Partner
4/10
Poor
12 Mar 2015
Robert

You get what you pay for

The room was rundown - the deadbolt on our door didn't work and the bathroom door did not shut properly...you get what you pay for
Family
6/10
Pleasant
09 Mar 2015
William

Okay stay

It was fine for the price. Very clean except for horrendous carpet.
Service was excellent
Family
8/10
Excellent
25 Feb 2015
Verified traveler
good room, close to highway, easy in and out, great staff

Location & surroundings

Jax Inn
460 Lane Ave South, Jacksonville, United States

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