Name: Scottish Inn Jacksonville Downtown
Address: 2300 Phillips Hwy, Jacksonville, 32207, US

10/10

Exceptional

18 Jul 2026

Arturo

Clean

2/10

Poor

14 Jul 2026

Teressa

The room was horrible. The shower head was coming out of the wall. There was a pile coming out of the bed on the left side.

10/10

Exceptional

13 Jul 2026

Arturo

Clean rooms

8/10

Excellent

13 Jul 2026

Wesley

Miss Dee is a character, and always on top of her game. She gets things done in a timely manner. Love her!

Family

4/10

Poor

12 Jul 2026

Darrell

Staff is rude

4/10

Poor

12 Jul 2026

Darrell

Roaches in the picture frames

4/10

Poor

12 Jul 2026

lashaun

Will not book again

6/10

Pleasant

12 Jul 2026

Sharon

AC made a lot of noise, bed not comfortable.

Self

4/10

Poor

12 Jul 2026

Elton

The tv kept going out. There was no microwave. Bad painting on wall fixtures etc. Crack head motel. The Trap

Self

4/10

Poor

08 Jul 2026

lashaun

Quality is what you pay for

Partner

6/10

Pleasant

08 Jul 2026

LaShaun

Second time reserving and this time I was greeted with critters (roaches). Asking for linens from housekeeping is a nightmare. It’s as if they have a limited supply they don’t like providing extra on requests. Overall not a great experience

Partner

8/10

Excellent

05 Jul 2026

Dhiraj

Efforts

8/10

Excellent

05 Jul 2026

Dante

The room was clean and the staff was nice.

Self

6/10

Pleasant

05 Jul 2026

James

It was ok only would stay if no other options

Family

10/10

Exceptional

03 Jul 2026

Alicia

Quiet stay...loved my room!!!

Partner

10/10

Exceptional

29 Jun 2026

Stacie

Love.

2/10

Poor

26 Jun 2026

L

It's the most rundown horrid dumpster I ever stayed at. The lobby was locked, they made people stand in a long line outside at 4 pm in scorching heat to check in. The rep forgot to give me a parking tag, without it my car would have been towed. The room reeked of smoke. I booked a non-smoking room (I have the confirmation). Finally, they switched me to a non-smoking one and it was the sorriest most rundown room i've ever seen. too bad I could only add 8 pics, there is a lot more to see of this s**t show. I asked to get another room or cancel the stay and the rep refused. The sheets and the blanket were dirty, old, stained, and had holes. The pillowcase was paper-thin see-through. The mattress cover had cigarette burns and a diarrhea colored stain on it. I asked to remove it and for new sheets and the rep scorned me for being “picky”. Seriously? Am I picky for wanting to sleep in a decent room, for which I paid, on clean sheets that are not stained or burned??? the bathroom floor was sticky, the bathtub is a separate song and dance, see pics. I didn't take a shower at night or in am (and even then I didn't smell as bad as the room did). I could not sleep there and had a terrible headache all night. i have no idea how this place isn't shut down. It's outrageous that I had to pay money to stay in that dump. It was very noisy, people smoked in front of the rooms and a loud fire alarm kept going off. The morning didn't come fast enough for me to leave and for this madness to end.

10/10

Exceptional

21 Jun 2026

Saudin

It is good safe place.

10/10

Exceptional

20 Jun 2026

LAUREN

It was ok for what the rate was

Partner

2/10

Poor

18 Jun 2026

Javier

The place was very sketchy there were burn marks on the sheets. Had to switch rooms because the ac unit was not working rooms matched more the outside than the photos. Honestly not worth the price

Self

10/10

Exceptional

17 Jun 2026

Demarcus

Great

8/10

Excellent

05 Jun 2026

David

Easy check in and check out

Didn't like only one lock on door

Partner

4/10

Poor

03 Jun 2026

Alexander

No good

8/10

Excellent

02 Jun 2026

John

Quite an peaceful

Self

6/10

Pleasant

01 Jun 2026

Denise

The room need to be upgraded. The tub was raggedy, the bed was raggedy. The drapes or curtains were raggedy. Even the walls were raggedy, like the material that is on the wall was coming off.

Self

2/10

Poor

31 May 2026

Antonio

The front office lady speak to you like you are a child she is rude no respect

Self

2/10

Poor

27 May 2026

Timothy

No room service

Self

2/10

Poor

25 May 2026

Everilda

The location is decent, but unfortunately that’s the only positive thing I can say about this hotel.

There were very suspicious-looking people wandering around the property and in the surrounding area, which made us feel uncomfortable and unsafe. Some appeared to be homeless individuals hanging around the premises.

When we entered our room, we were immediately hit with a very strong smell of unpleasant odors. The carpet was filthy, old, and smelled terrible. The room itself was not properly cleaned, with hair and dirt visible in multiple areas. The bed also did not feel clean.

Overall, the hotel was in poor condition, the cleanliness was unacceptable, and the atmosphere was unpleasant. I would not recommend staying here and will not be returning.

Also, the staff was never there

Self

4/10

Poor

19 May 2026

john

On the positive side there was hot water and the fridge microwave and AC worked. But the place was pretty beat up and infested with roaches. But it was cheap and not crowded. But I still think they should at least seal all the holes in exterminate the roaches

Self

6/10

Pleasant

17 May 2026

Lateka

Yes

Partner

2/10

Poor

16 May 2026

Jeff

Nothing good to say other than the check in guy was helpful. This place is a dump.

Self

2/10

Poor

16 May 2026

Elaine

This is worst hotel in world power went out my room won't cha get my room people doing drugs yelling all night stay away

Friends

2/10

Poor

15 May 2026

Mark

They don’t clean like they suspose to they need get more cleaning people I watch one made bed without pull the sheets because the bed wasn’t mess up

Partner

2/10

Poor

13 May 2026

Eddie

The toilet seat was loose and hanging off. The shower didn't have any hot water at all. So had to take a shower in cold water. The room door was hard to close. I had to use force.

Partner

6/10

Pleasant

11 May 2026

Reginald

This place has a definitive Roche problem, the toilet rain all last night.. kept me awake

Self

4/10

Poor

11 May 2026

Random

pulled up took one look at the place and left.

Partner

4/10

Poor

07 May 2026

Sally

I wouldn't stay there again for sure

Friends_and_family Family

8/10

Excellent

01 May 2026

Larry

No shops, parking good, neighborhood bad

Self

6/10

Pleasant

28 Apr 2026

Sharon

It not that clean and it’s no pool

Partner

8/10

Excellent

25 Apr 2026

Robert

Staff was very nice and had a great stay here.

Self

6/10

Pleasant

18 Apr 2026

Sharon

AC is cold, I haven't visited the pool, the parking lot is well lit.

Self

4/10

Poor

13 Apr 2026

Sharon

Not that clean but if u only just for a night it will pasd

4/10

Poor

12 Apr 2026

Sharon

It’s not that clean way it suspose to but if ur just staying for a night it will be okay

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

Stephanie

Yes

Partner

10/10

Exceptional

10 Apr 2026

Sharon

Room not be clean gud

2/10

Poor

03 Apr 2026

Derrick

Housekeeping is terrible stealing y’all need to take them off the app

Self

6/10

Pleasant

30 Mar 2026

Ben

You get what you pay for, so I wasn’t surprised…but I saw a few roaches, and that’s a problem. The tub drains extremely slow, the hot and cold valves are on opposite sides, bigger bath towels would be nice. It’s very dated, and honestly just needs to be remodeled.

Self

8/10

Excellent

26 Mar 2026

Todd

Parking is ok. The price for the room is understandable, you get what u pay for right. They don't charge you a deposit, an you just basically paying for the price of the room... over all, i will book them again. And they do have smoking rooms too...

Partner

10/10

Exceptional

23 Mar 2026

Todd

Parking was okay, and the rooms are okay too. For the price to stay was affordable. And they have smoking rooms available too...

Partner

2/10

Poor

21 Mar 2026

Blair

Plumbing horrible not hot water. Went to work came back fecies in the shower.

Self

4/10

Poor

10 Mar 2026

Michael

Th rooms are ok, but the lady at the front desk is very rude!

Self

8/10

Excellent

08 Mar 2026

Jon-Thomas

Meh

Partner

10/10

Exceptional

04 Mar 2026

taylor

AC was set to 68 but it was still very warm in the room. The room also smelled like mildew.

Family_with_children

2/10

Poor

21 Feb 2026

Charles

Nasty room dirty

2/10

Poor

19 Feb 2026

Macintosh

Check-in was through a 2 inch hole in an outside drive-through window 50 feet from a highway no barricade to prevent your kids from running into traffic or stopping traffic from running into your kids. Clerk refused to open the lobby so I can check in indoors. When I complained, he refused to contact the manager or allow me to contact the manager. Even front desk clerk said, “I wouldn’t stay here.“ the room was one of the most disgusting I’ve ever seen in my life. Room smelled bad tub was rusty. The floors were grimy. Worst hotel stay ever. Do not reserve a room here.

Self

10/10

Exceptional

17 Feb 2026

danard

Yes the room was spotless

Partner

10/10

Exceptional

16 Feb 2026

raymond

Wall to Wall carpeting, comfortable chair and bed. Coffee in lobby ready before 6AM.

Leisure Self

2/10

Poor

15 Feb 2026

Megan

The room was bad and there was no hot water at all

Leisure Self

10/10

Exceptional

11 Feb 2026

danard

Clean rooms

6/10

Pleasant

10 Feb 2026

Jeremiah

Was clean but but front dest doesn't like there jobs. Can be rude at times

Leisure Partner

10/10

Exceptional

09 Feb 2026

Mary

Everyone was great room clean

Leisure Partner

6/10

Pleasant

06 Feb 2026

Jessica

Nothing wasn’t right it’s was bugs in the room and home keeps play like then didn’t know English

Business Self

10/10

Exceptional

02 Feb 2026

Alfredia

Good

2/10

Poor

27 Jan 2026

Dalton

Nasty rooms bathroom disgusting and full of mold

2/10

Poor

23 Jan 2026

Bridget

The room was dirty, smelled like old trash. The guy working was not helpful at all! I was afraid to stay. I left immediately. I did not stay

Self

6/10

Pleasant

21 Jan 2026

Vaughn

There was a bible in the bed side table. That’s all that matters..

Self

8/10

Excellent

14 Jan 2026

tarriss

Ac unit was working. Loved the heat and yeah it was a skyway near by made it easy to get around to the places near by

6/10

Pleasant

05 Jan 2026

Jennifer

TV's are iffy

Leisure Self

4/10

Poor

01 Jan 2026

Amber

The room felt a little neglected.

Partner

2/10

Poor

20 Dec 2025

Keith

Never stayed! Place is a toilet! Didn't feel safe! Expedia rep who tried to help me couldn't give me a refund because nobody at the property answered the phone! Instead I got a lousy credit not even for the full amount I'm out!

6/10

Pleasant

11 Dec 2025

Evan

Shower was terrible but the price is very cheap so I guess you get what you pay for. Quick stay isn’t to bad. Wouldn’t stay longer than 2 nights

2/10

Poor

07 Dec 2025

Stacy

All of the above the staff was very rude when we found Blood on the sheets and would not move us to a different room the none of the receptacles worked in the room air condition didn't even work that's how I found the blood on the sheets because we pulled the comforter back and seeing blood we have I have pictures the receptacle shorted out and burned my phone up and they basically told me oh well it was very rude

Leisure

6/10

Pleasant

03 Dec 2025

Evan

Few restaurants

6/10

Pleasant

02 Dec 2025

Allison

Didn't allow me to use the microwave in lobby

Leisure Partner

8/10

Excellent

01 Dec 2025

Quidry

Clean

Business_and_leisure Self

8/10

Excellent

01 Dec 2025

Quidry

Clean room

Leisure Self

2/10

Poor

30 Nov 2025

Michael

Room was disgusting

Leisure

4/10

Poor

30 Nov 2025

James

The room dmell like smoking the mattress was bad

Self

2/10

Poor

28 Nov 2025

Georgette

It was nasty had roaches was unclean and smelled bad

6/10

Pleasant

25 Nov 2025

Quidry

It was OK, it could be cleaned a little bit better

Leisure Self

6/10

Pleasant

25 Nov 2025

Quidry

The rooms did not have enough plugs for me to charge my devices

Business_and_leisure Self

10/10

Exceptional

24 Nov 2025

Jazzman

Super easy check in quite in the back

Leisure Self

6/10

Pleasant

23 Nov 2025

Lisa

Staff is courteous

Self

2/10

Poor

22 Nov 2025

Kenisha

I was unable to take a bath throughout my entire stay because the bathtub was in such a disgusting state that if you placed your feet inside, they would likely be infested with germs or pests. When asked to switch rooms after looking at the bathroom and I had a baby with me, was told no it's against the policy. Fortunately, I had relatives living in the same town who could provide me with other options for bathing.

10/10

Exceptional

14 Nov 2025

Edward

Not family friendly. Limited dining

Leisure Family_with_children

6/10

Pleasant

12 Nov 2025

Vayrie D

It could be more better if they provide coffee for the guest early in the morning when guests are checking out

Friends_and_family Friends

2/10

Poor

10 Nov 2025

Juwan

Need update stuff

Leisure Partner

2/10

Poor

09 Nov 2025

Pat

This place is nasty.Didnt even pull back the sheets.Lights don’t work,door frame broke,mystery door,Odd smell,Noise nonstop.
Desk is bent ,remote sticky.Lobby shut down.Basically a side window with a slot in it for check in.If I didn’t have my k9 with me would have left for safety reasons.Traveled the world and I don’t feel safe in this place.Got about 3 hours of sleep

Self

10/10

Exceptional

07 Nov 2025

Allison

Was a nice stay!

Leisure Partner

10/10

Exceptional

03 Nov 2025

Allison

Great room

10/10

Exceptional

03 Nov 2025

Kevin

The room was clean and comfortable.And the staff was excellent.They went that extra mile

Self

10/10

Exceptional

02 Nov 2025

Kevin

Always nice to stay here.The staff that always helps me is amazing.When I am in the area I will always check for vacancies at the Scottish Inn first.

Business

10/10

Exceptional

02 Nov 2025

Kevin

Good price, good room

Self

10/10

Exceptional

01 Nov 2025

Kevin

The lady that works the reception desk is amazing.The rooms are clean and comfortable

Self

2/10

Poor

01 Nov 2025

Peter

The front office clerk was extremely rude and slow upon check in. The room was gross and unkempt. Extremely thin walls where I could hear everything going on in each room adjacent to mine. Upon checkout there was a substantial line. I had gotten there 40 minutes prior to the checkout deadline. There was only one clerk working, while another was behind the counter, seemingly doing nothing. When I finally got up to checkout they tried to say I missed the deadline. It was 8 minutes prior to the deadline. Would definitely steer people away from this place.

Leisure Self

2/10

Poor

31 Oct 2025

Kirstyn

The German roaches are everywhere

Self

10/10

Exceptional

30 Oct 2025

winson

Yes

Business_and_leisure Self

10/10

Exceptional

24 Oct 2025

winson

Nice for one person but the lobby not open inside

Business_and_leisure Self

2/10

Poor

22 Oct 2025

Charlie

Close to lots of small restaurants but room looked nasty, holes all over blanket none of the outlets held chargers. Door did not have the extra safety lock.

Leisure Self

2/10

Poor

21 Oct 2025

Carol

there are no shopping options - no restaurants nearby, not even a coffeemaker in the rooms. The light bulbs blinked, fridge was warm, the front window (bulletproof glass) was covered in signs - no this no that. the desk staffer (young woman) made me wait outside ten minutes despite driving 4 hours to get there: no restroom facilities. She sat there & stared at me til 3 pm. I left without even trying to get my money back b/c the door had no deadbolt lock & no room with a lock was available. A real flophouse.

Leisure Self